NFAH is the best veterinary hospital I have ever used, and I've tried quite a few throughout the state of FL over the years. I found them when my dog, Sadie, tore her cruciate ligament back in October... Read More
NFAH is the best veterinary hospital I have ever used, and I've tried quite a few throughout the state of FL over the years. I found them when my dog, Sadie, tore her cruciate ligament back in October. They squeezed her in the same day despite being very busy (as they always are) and Dr. Hagood and the vet tech (Justin) were wonderful with Sadie (she's usually very anxious around male strangers). They told us she needed a TPLO operation done to repair the ligament & ensure she never re-tore it. My boyfriend & I are both law students, so we had to wait until December to save up for the procedure. She went in on a Friday & we picked her up on Monday; Dr. Simmons was her surgeon (and we LOVE Dr. Simmons!). Even though Sadie often hides from guys she doesn't know, Dr. Simmons had her in his lap giving him kisses about 30 seconds after meeting her. He called us every day that weekend to let us know how she was doing, and even went in twice a day to check on her. The clinic is staffed 24/7 for patients who stay over night or in the boarding kennels, and I think that's really important--haven't seen that most other places. Sadie is healing very well (about two weeks post-op now) & Dr. Simmons, the reception desk staff, and the pharmacist (Michael) have all been incredible any time I call to ask a question or refill a med, etc. The facilities are always spotless, warm, & inviting. When we first checked them out, they gave us a full tour. They also have a hydro-treadmill (which Sadie will begin using once her stitches are out) for patients who need specialized rehab, and a CT machine. The only thing I believe they don't have is an MRI. They also use an online patient portal to request appointments or prescriptions, update info, etc. All in all, this clinic comes HIGHLY recommended (and I'm a neurotic pet parent, haha). 20/10! :) Read Less