Bluepearl Pet Hospital Tampa

I am writing this on behaf of a friend since they are too nice of a person to speak up when people do the wrong thing. As an animal lover i have to say, this organization is sneaky, dishonest and terrible for the community. have a friend who rescued a dog who was not doing well from a construction site. Took it to the vet to see if their was a microchip and to see if they could help. They said it would be a few hundred dollars initially and then took the dog in the back and told this man it would be $1000 to take the dog back home. Not anyone expects to pay at that time. I offered to pay it for him because I knew something sounded fishy. Again this person thinks the best of people and that they will do the right thing. Then they said this person could go to the animal shelter the next day and adopt the dog for less than 1000. Which he thought was a good option. A dog HE found and took in for help. He ended up going to the shelter first thing the next morning told his son he was going to pick up their dog. He bought food, toys, he had huge yard. He found this dog as he was working felt like they connected immediately. Needless to say he was the first person there at the shelter and while he was playing with the dog the sneaky vet came in behind his back and adopted it first before he could sign the papers. Yes, while he was their and playing with HIS dog the vet basically STOLE it. Probably this Vets plan all along when he changed his prices to something outrageous and suggested the adopting the next day. Sounds like the vet wanted the dog from the begininng and this is the game they play to get what they want. This is a very poor example of a HUMAN BEING and animal lover. Will take your dog for their own and change their prices. This place seems to have terrible customer service and only care about themselves. I would warn anyone from taking their dog there at anytime. Their are so many other vets who actually care about their comunity their animals. They know exactly what They did, and should be reported for their BAB business practices and dishonesty. As with all bad people im sure their motto is deny, deny, deny.... Just stay away and try someone else first who will not steal your dog Read Less

I brought my cat here for congestive heart failure.  I fully expected to have to say goodbye to him.  He was in terrible condition when I brought him in.  Doctors Lee and Ishak were able to successfully manage his symptoms and save my cat.  From start to finish everyone at BluePearl was professional and courteous.  In the 3 days my cat was in the ICU I called at least a dozen times to check on him and visited him at least six times.  I was never treated like a nuisance and their staff always answered my questions.  The cost for 1 day of ER treatment and 3 days in the ICU was around $4700.  While this isn't cheap, I thought that it was very reasonable for the level of care he received.  The only reason this isn't a 5 star review is that I had to take my cat back for treatment.  I took him in on a Saturday for treatment and he was released the same day, still in bad shape.  I brought him back Monday and he had to stay in the ICU until Wednesday night.  I think they were too hasty in releasing him when I first brought him in. Read Less

Above and beyond amazing/quality personal care and customer service is an understatement. BP has been a life-saver (literally) for our beloved four-legged family (each time and from the first time we came to them over 5 years ago)!  Thank you from Smudge, Ziggy and your South Tampa Friends Read Less

This review is in two parts. One is for the Emergency side, and the other is for the Specialty side. I won't go into costs for either area, because emergency vet and specialty vet services are just expensive. You're going to pay more for an emergency plumber, veterinarian, A/C repair, it's just life. And you're going to pay more for a Specialist, someone who's had extensive additional education and training. Hopefully you never need the emergency vet or a specialist.I'll start with the good- The Specialty side. Having had experience with the Cardiologist and Oncologist side of Blue Pearl, I can say the staff and vets in those areas are super nice, knowledgeable and professional. I have no problem using Blue Pearl for these services in the future.The bad- The ER. Now, the techs and front desk at the ER are nice, for the most part, and seem to care. The actual vets......I have some issues.We've had several run-ins we didn't care for. One- our diabetic cat had a sudden crash in blood sugar. We knew he was diabetic, but weren't up to speed yet on how to handle a crash, we took him to BP. they tested his sugar and it was dangerously low. We were offered thousands of dollars of treatments and diagnostics, and opted to just get him some IV glucose, because, duh, he's diabetic and needed glucose. The vet at BP reacted to our decision as if we'd signed his death warrant. (Now we can test him at home, and know if its low, we feed him, use honey or syrup on his gums, etc. until he can get to the regular vet.) That incident wasn't cheap. Also, we took in our cat for breathing issues related to cancer. We knew the problem and had Oncology scheduled, and the Vet on duty seemed to be strongly encouraging euthanasia, like that night. When we declined it, I got the impression that we were being judged to make our baby suffer (he was not suffering at that time, our own vet assured us). If we had followed their advice, we would have missed out on precious memories and time with our kitty.Finally, we took in a senior cat with newly diagnosed kidney issues who was in pain. He needed a transfusion. It was 5 a.m. Our vet opens at 7. We just wanted to do whatever it took to get him to 7 a.m. The vet at BP gave us numerous, ridiculous excuses as to why we couldn't have the transfusion (that they said we needed). They ranged from: BP only had one bag of cat blood (not my problem), they would need to type his blood to see if it matched (ok, so, go do that then), we had to approve $4,000 or other treatments/diagnostics before they would do it (or we could start with a transfusion, we begged), our vet wouldn't be there at 7 (how the hell does she know?), our vet probably didn't have the equipment to handle diagnostics (again, let's get to 7 a.m. please), they didn't want to start a transfusion because SHIFT CHANGE was coming (this one makes me rage.)We stepped outside and discussed his actual symptoms, and what would we do if the vet we trusted had said them to us. We did make the decision to say goodbye, but felt awful about it, thanks to this veterinarian with a horrible demeanor. We felt like our hands were tied. We asked over and over again for the transfusion. We were given stupid excuses over and over. What options did we have? At Blue Pearl, ER Euthanasia Central, there was only one. We were devastated. Our regular vet talked to us later in the day and eased our fears, but you know what would have been better? If the vet we were right in front of at BP would have at least TRIED to accommodate us, or done more than just say NO and try to convince us that a CKD (kidney) cat wasn't worth saving (his CKD was being treated and not a quality of life problem), even if for just a few hours. People like that don't need to be around animals or other humans. TL,DR; When our pets needed simple treatment, they wanted to sell us the world or put them down. When we begged for treatment, we were refused for not a single good reason, except the vet on duty didn't want to do it without a $4,000 commitment up front.In the future, if there is time, I will drive right past BP emergency and head to Tampa Bay Emergency Vet on Bearss, which I have heard good things about. You might want to do the same. Read Less

This place is a nightmare! The vet techs. are all young kids and have no clue on animal care. The front desk is a joke! NEVER AGAIN! They take your pet in the back without you even seeing a vet first and disappear for hours on end. Read Less

The employees truly care about the animals. I went in with my dog who had a severe injury and the staff was fast and informative. The doctor met with me 3 times within the hour before the surgery and called me promptly after the surgery was complete. This is a wonderful vets office with caring professionals. Read Less

My rating comes with a warning.Blue Pearl serves a purpose in this community. It is a 24/7 ER facility for pets, and I know many pet owners appreciate their services at all hours of the night, and have recieved great peace of mind when they could see a vet in an emergency. That said, expect to pay dearly for the care they provide. And they aren't shy about doing WHATEVER IT TAKES, at a time when you will pay whatever it takes.Unfortunately, our "whatever it takes" was $4500 in tests and procedures to determine our pet had to be put down. Read Less

Although they could not save our bird, they were wonderfully kind, caring and extremely professional .Bella was in respiratory distress when we brought her in and they immediately tried to get more air into her. They were hopeful but not falsely so. Kept us up to the minute informed about what was going on and explained our choices to us. When she passed away they were very caring and really understood that to us she was not "just a bird", but a beloved member of the family. I would highly recommend this vet hospital to anyone that loves their nonhuman members of their family! Read Less

BEWARE!!!!!!!!!!!!! never take your beloved there and if you do make sure exactly what 24 hr observation vs icu is!!!!!!!!!!bc they certainly dont make it clear therefore we lost our beloved 3 yr old sweet rabbit :( we had already established a relationship with DVM docs with both our fur babies and we trusted them miss communnication between ALL THE INVOLVED TECHS the er Doctor......Dr Helmer and Dr Gil and also my friend lost his bird the same day and my daughter in law lost her young 5 yr old cat 1 wk prior.....thats 3 family pets lost in2 wks....BEWARE!!!!!!!!!!!!!!! Read Less

Unfortunately I had to make trip at 3:30 in the morning due to an emergency with my precious cat of 12 years. The staff was quick to take him back and see what could be done. He had developed a blood clot in the artery close to his spine and we had to make the terrible but necessary decision to let him go. The doctors and staff were so kind and caring. I cannot day enough about this place. During a time of such sadness, it was a comfort to be in the presence of people who truly cared. If you ever have to find a vet in the middle of the night I hope you have a Blue Pearl close by. Read Less

Went in last night with an emergency and had no other choice but here, my 7 year old dog suddenly went ill, it turned out that he had internal bleeding from what they say was a mass on his spleen that ruptured and he needed surgery immediately, but there was a catch, they wanted $8500 upfront before touching him, mind you it was 2am at this point, I applied for the care credit and was denied for the $10,000 they said I needed, they then went ahead and charged me $1500 to keep him over night because they said if I took him that he wouldn't make it till the morning... long story short, my beloved family pet died from bleeding out as he waited for a Christmas miracle of $8500 and the Drs that pride themselves in all pets deserve great care stood by and let it happen. As far as I'm concerned  I will never know the outcome if he had proper care, therefore to me, they killed my dog Stay away at all costs! Unless you have $10,000 under your mattress @ home for immediate care!!! #murders #bluepearlsucks Read Less

Wonderful, caring, thoughtful and patient people.They looked after my pet with extraordinary care and took time to explain to me in detail how to continue her care when we returned home.I felt this wasn't just a job, but a calling for them  and I appreciate their dedication and attention to me and my pet.My pet passed away shortly after our visit (old age was the culprit) and they send a condolences card, which I greatly appreciate.I  don't think you will find finer care for your pet in Tampa. Read Less

Please, please, please - if you have ever had something unexpected happen to your pet outside of 9-5 hours, please take them here! I brought my dog in last night around 1AM; I've never had to take him to an emergency vet before, so you can imagine how frightening the experience can be. The staff were genuinely concerned about my pets condition. They work fast, they are thorough, and, most importantly, they are incredibly straightforward about what they recommend as far as treatment is concerned; I have been to other vets in the area and have felt guilted to make a decision about treatment that may not be 100% necessary and ends up becoming costly, as you can imagine. Blue Pearl even gives you a 24hr window from the time you bring your pet in to follow up with a treatment option without having to pay another examination fee, which is beyond helpful. My dog felt so much better in their care! Should the situation arise where you need after hours ER care, please choose Blue Pearl! Read Less

We took our dog to Blue pearl straight from our Drs office. He was very sick and weak.  Everyone was so compassionate and caring. They immediately took us in and assisted to my dogs needs.  Dr Harris sat with us and explain everything that was needed to be done. He was very passionate and showed that he really cared and understand our pain. He helped us understand why and Gave us conference that our baby would be taken care of.  Thank you for the card and love you showed us. Read Less

My mom used Blue Pearl off and on for several of her senior pets and we we're always happy with the results and care. Now I am bringing my senior Labrador and he is comfortable there, the staff and doctors are professional, warm and caring. Read Less

We had a great experience with Blue Pearl's after-hours emergency hospital. Despite it being a very chaotic night for them, every single staff member I encountered was compassionate towards us and our fur baby. Everybody who worked there, from the vet to the receptionist, seemed incredibly smart and capable of juggling lots of difficult situations at once. Our case wasn't an extreme emergency, we were mostly just there out of caution for our elderly dog, but even though much more extreme cases were coming through the door, they still made the time to see us quickly. I would not hesitate to return to them again and I would highly recommend to anyone! Read Less

When the test results came back that my beloved dog, October, had cancer, we immediately made an appointment with Blue Pearl. Since his initial diagnosis, we have gone through several tests and surgery through BP. Unlike my former vet, who suggested euthanasia, Blue Pearl has given us hope. Every member of their staff has been overwhelmingly kind and given us the knowledge to move forward with the treatment to save my little mister. My family now has faith in his health and the marvels of modern science. Instead of crying tears of sorrow, I get to cry tears of relief and happiness that he will be able to continue living.If anyone in Florida needs specialty care for their animals, I will highly recommend Blue Pearl OVER AND OVER AGAIN. Read Less

I don't normally write reviews outside of food, however, my experience at Blue Pearl was so outstanding I had to write a review to let everyone know how attentive they are. I arrived at Blue Pearl with my sick guinea pig and the receptionist at the front desk was super nice and got me situated in a room with a nurse as promptly as possible. I will say it's difficult to find a 24/7 emergency exotic vet in Miami so I was delighted to find one in Tampa. After we got situated the nurse gave him a physical check and checked for his heart rate and weight. Afterwards he was seen with a doctor. Dr. Yousif was excellent in diagnosing him with GI stasis and gave me some critical care and pain medication to take him to mitigate the problems he was having. I'm so grateful for this clinic in saving my little guinea pigs life as I don't know what would have happened to him if he wasn't checked out. The receptionist also provided me with a latte and a blanket for my guinea pig which was another plus. Excellent place with excellent service, and staff. Read Less

I am sorry to say that this was, by far, my most traumatic experience with an animal hospital. Our cat cut his tongue in half and it was late so he was taken to this hospital. They said they will suture him and they did. By the time we got him home, his sutures were out. We took him back and after making us wait for 2 hours, they told us that there was nothing that they could do and that the tongue was going fall out partially. I had to even ask them for a e-cone so that he would not keep mutilating himself. They did not even do that on their own. They had no answers for us for his quality of life or what to expect. They said they never saw a case like this and to go home. Thankfully, we had better sense than that and took him back to our cat's primary care doctor who immediately stitched him back up again. They were shocked that they did not fix their error and actually asked us to go back home. I am writing this review in the hopes that other pet owners be aware of some of the risks of going to this hospital. We, for sure, will find another 24 hour emergency care for our pets. Read Less

We used Blue Pearl for the first time a week ago. Our dog came in not feeling well, and throwing up bile. His Vet which saw him three consecutive day in the same week, never diagnosed him properly. He finally referred us to Blue Pearl emergency pet hospital. The Vets at BP were proficient in their diagnosis of our Huskey (Lobo). Although it was not what we were expecting or wanted to hear, we were great full to finally know, why he became so sick so soon. He was diagnosed with hemangioma of the spleen that had also gone to the liver.  Surgery was an option, but the honest conversations we received from the Dr's  at BP, made us realized that the prognosis was not good. In our beloved pet's final hour, the hospital staff provided us with all the time and dignity we needed, at that difficult moment.The quality of this emergency clinic is outstanding, but be aware the prices are very steep. Although I will say, they will be honest, with their diagnosis and upfront with the costs of services. They could have steered us to get the surgery anyway, just to make the money, but I appreciated that they not only looked on behalf of our pet, but also on behalf of The parents. Thanks Blue Pearl! Read Less

Simple transaction. Dogs Treated. Bill paid in full before leaving. Receipt showing zero balance, and their own policy states no animal will be released without a zero balance. 5 months later, an additional bill for thousands of dollars was mailed to us, with finance charges added. They will not accept that we were paid in full. Fraudulent and made up charges. Clear violations of the Fair Trade Act, and harassing calls made to my wife while hospitalized. Beware of this criminal organization. Read Less

BluePearl is a wonderful facility for pets that are in need of emergency or specialty care. I have taken many pets here and most recent had to take my dog Sookie there since she ate a cat toy that got stuck in her small intestines. They quickly diagnosed her and took her to surgery. I couldn’t be happier with my experience and decision to go here. I will never think twice if my pet ever has an emergency since this is the first and only place I will go. Love you all! Read Less

My cat was sent here by our regular vet for a possible brain tumor in April. I have since been to this location more than 9 times for checkups, surgery, discussion, etc. My cat acts like he's a kitten again. Everyone has been so amazing and kind. By the end of my poor babies journey, everyone knew him by name and he was comfortable like he owned the office. They kept me updated and explained everything each step of the way. I have zero complaints. Read Less

After having to take my dying cat Snickers to Bluepearl since it was a Saturday and my vet was closed, and having had the experience that I had I decided to look at the reviews.  Here is my review.  Snickers was dying.  She was 18 years old and suddenly could no longer get up and walk and her breathing became labored.  I called Bluepearl and stated my cat was dying and I was bringing her in.  They were attentive when my son and I walked in with our precious cat.  She was taken out of my sons arms quickly and me being distraught (as If I was in a bad dream) followed the vet into the room where I was rudely told "Miss you can't come in here!"  I wanted to be with my cat which I would assume is understandable.  Then they quickly handed me a form to fill out and ushered my son and myself into a private room.  They quickly came in and asked if we wanted to be with Snickers as she was dying (I had told them that) and told me they had to put her to sleep in order to euthanize her.  I was so confused and sad -- I just didn't want her to be in any pain since she has had an amazing life with us and I wanted her end to be peaceful.  When she was at peace we said our goodbyes and went to check out.  The vet had checked with the front desk to ensure they were ready for us.  The were NOT ready for us.  I must have been asked what Snickers name was at least 10 times while there.  Then she couldn't find the file.  After finding the file she took my money for the services and handed me my receipt.  Not once did she say "you're all set" -- I just stood there not knowing what to do.  She asked if there was anything else she could do for me (seriously?) and I said no.  I finally asked "am I all set?"  Is this not an emergency Vet?  Do they not deal with distraught people all the time?  My cat had just died and I was not ok -- I was going through the motions.  Such a horrible experience -- and in reading the replies from Bluepearl to those that had a less than acceptable experience please do not reply to this.  There is nothing you can say to defend your hospital -- and yes, you are money grubbing -- disgusting -- Read Less

BIRD OWNERS BEWARE OF BLUE PEARL TAMPA! I only gave 1 star because there was no ZERO stars option. If you are taking a bird to the emergency vet, it's AN EMERGENCY! I drove 2+ hours to see their avian/exotic vet. Was assured that, yes, he was "on call" and if the staff vet doesn't feel like they can handle your birds' situation, the specialist will come in. OH- BUT NOT IF IT'S AFTER 5 PM!! Oh Noooo! I clarified every way possible before making the drive and they led me to believe I would get seen and have treatment started that evening on the bird. I was seen by a vet who knew NOTHING about birds. My $2,500 Cockatoo had a broken leg. The staff vet palpitated it and said, "I don't feel any breaks"(my regular vet saw the bird the next day- the leg was broken). The Blue Pearl staff vet called their Avian/exotic specialist who said my bird was "stable" and it would be seen the next day. And he could tell my bird was "stable" from...a PHONE CALL? Don't waste your MONEY, TIME, TRUST OR EMOTION on Blue Pearl. Scant effort was made on their part towards my cockatoo, save for their preparation of an outrageous estimate, which did not even include the ACTUAL treatment of what might be wrong. (My birds' broken leg was set the next day by my regular avian vet who had been out of town.) Blue Pearl, attempting to make yourselves appear "caring" to others by responding to my review only succeeds in making YOU look pathetic. Try being honest and up front with clients next time they ask direct questions. Read Less

Took a puppy there for follow up echocardiogram. The staff and both vets were very, very professional and caring. I am knowledgeable about this pups condition and the vet's recommendations were right in line with what I thought. Yes, they are expensive. However, you are taking your pet to the Mayo Clinic of the pet world. They are equipped to handle any emergency, and any issue just like a fully equipped human hospital. That equipment is not cheap, nor is the talent represented by the Veterinarians and staff. Your normal vet is simply not equipped to deal with cardiac, major orthopedic, cancer treatment and all the other specialties this clinic represents. Your regular vet would not have this equipment. Your pet will be treated well. There are options for financing with Care Credit and other options available should you need it. Read Less

I had an emergency with my cat around 2 a.m. I would recommend blue pearl. so professional, kind, with such good attitudes. Was seen right away. when I went home, they said if there were any questions please call. I had to call the next day and was still just as helpful as the early am. Read Less

I visited blue pearl for the first time this week with my cat as a referral from our primary vet. The hospital is clean and very busy. If you can go in the morning its more quiet compared to the evening. Everyone including reception, nurses and doctors were very sweet and compassionate towards my cat. Of course it was expensive but i was never once pressured or forced to do anything i didnt want too. I asked what was the most vital tests to do on my cat and they picked out 2 and thats what we did. The doctor spent about an hour talking with me about my cats rising ALT levels and helped me feel more calm about everything! The price was around $600 for everything and i was fine with doing that to get an actual diagnosis. I would reccommend friends here and if there is ever a time i need to return for further treatment I will be back! Read Less

Definitely recommend this Vet to everyone! Our Doberman mix went through the front window .... again...... and it was the weekend. I hauled butt to Blue Pearl and he was seen immediately. He had to be carried in and right away was whisked to the back to be assessed. He had broken his legiments in his leg and needed lots of stitches and pain meds. Poor thing. The staff there were so kind and caring. They work with you on payments and even the manager came in and talked with us on our options. They  truly care about the animals and community. Read Less

Gave me back my dog with her back legs and paws soaked in pee, she was basically shivering from how wet she was and the intern who they sent out to give me my dog told me she had an accident and they cleaned her up... this was just one part of a series of very bad visits with blue pearl.. I wish there doctors would actually come talk to the owners instead of sending out a technician who's going to get upset if you ask questions.. it looks like a clean and good facility they could just use a lot more loving and caring people working there... a smile goes a very long way Read Less

My Sweet dog , pepper, was with puppy. She couldn't deliver because the puppy was to big. A price of 1500 to 2000 was said. I didn't have the money so I had to leave and decided to go to Tampa bay emergency vet. Worse decision of my life. All I can day of blue pearl is the vet did call in a couple of days to see how the outcome went. That was very nice of her. I'm not sure if the best answer but if a person doesn't have lots of money they will probably lose their beloved animal. Read Less

They saved my dog's life. The only reason why it isn't five stars is because of the stress I went through trying to get them to accept my Trupanion pet insurance prior to emergency surgery. They did after about 12 hours of pleading and only after my dog's condition became life threatening. Originally they expected me to pay up front for the $5,000+ that surgery would cost and wait for the reimbursement. I could not afford that option and nearly had to decide to euthanize my dog when they finally agreed to accept the pet insurance due to the circumstances. More stress than I needed at that point in time, but again so very grateful they were able to save my boy. They are amazing vets! My boy is safe, healthy and happy at home again because of them. Read Less

Thank you to everyone who works at BluePearl both in Tampa and Clearwater!  It is truly great to have enthusiastic experts available when your pet is in need.  A particular call out to Dr. Curtis Kane for his great oncology care! Read Less

The worst because they can be. An incompetent, uncaring monopoly on the 24-hour vet business. What other option do you have at 1 am? None? Welcome to hell. You will be grossly overcharged for services they may or may not deliver, front desk staff will not have record of your pet being there once you drop them off, and you will become acutely aware that their interest in accurate diagnosis is a waste of their time. Because a pet is considered a personal property, businesses such as BluePearl bear minimal monetary liability for any harm or negligence. At the same time, such businesses are free to charge pet owners almost as much as one would expect to pay for medical services and boarding for a human being. In creating such business model, BluePearl is very well aware that many people form deep emotional attachments to their pets and will pay a ton of money to keep them alive. But what you don't know is whether or not your pet is even getting the care you were told they would. Why? Because their system for doctors and staff changing shifts is marred and they have hundreds of other emotionally vulnerable pet owners lined up to go into debt in the hopes that their pet-child will be successfully treated. With the exception of one or two vets, most of the vets here are unencumbered by thought and would appreciate if you just pay their next vacation bill without asking any questions. There is not amount of hate strong enough to describe my feelings for this soulless enterprise. Yes -- it's not a caring family doc. It's an enterprise of ungrounded elitists that like your money, not your pet. Read Less

BluePearl comes through with high quality and caring Doctors across all stages of our pets lives. We have happily paid for them to be our specialist when our puppy had a birth defect through when our senior dog needed cataract surgery. In between, they never make us feel silly for coming in after hours for any alignment. They treat our pets like they are the only patient they have and I truly feel they have our pets best interest. Read Less

I have found two different experiences the same. Pricey and they take advantage of your pets mal fortunate to need emergency services. It is like a factory. Best to try and get good care from your vet. Read Less

Unfortunately I had to bring my dog here because he was attacked by another dog. They were the only one open on a holiday. My dog had to be submitted in the ICU. They called me twice a day with all updates. And when he was able to come home, I could call 24/7 with any questions. Their customer service is so good. I highly recommend this emergency vet. Read Less

This place was my last resort last night and I am VERY disappointed in the staff.  My female puppy had diarrhea and vomiting for about 24 hours and it seemed to be getting worse.  She wasn't lethargic and was eating all her food and then some.  I wanted her check for a parasite and parvo.  I got to the hospital around 3am and didn't leave until 6:30am because of the staff.  They kept telling me "10 more minutes" after 30/45 mins kept going by.  They kept calling my dog a boy, when I repeated corrected them.  The "doctor" was extremely young and very unprofessional, along with the staff.  The prices are very high and they never checked for a parasite.  I waited for the parvo to come back "negative" and I booked it out of there.  NEVER again will I be going back to that facility until they hire a more professional/friendly staff.  Wish there was another 24 hour facility in Tampa. Read Less

They are nothing short of criminal took my older dog in after a short consultation they brought me a contract with a quote of $2900 without a diagnosis. They pray on your attachment to your beloved pet and all that they truly care about is how much they can extort from you. Avoid believe all the other 1 star feedback the place needs to be investigated and closed down with the management sent to jail plain and simple thieves Read Less

This place was recommended by my vet because supposedly they were "the best ones". My dog has a severe chronic ear infection and he's 18!years old.  Our regular vet had prescribed us multiple antibiotics to the strongest one she could give us and nothing worked. She then referred us to this place but it seems like they just want to squeeze the most money they can possible get from patients before actually taking care of the issue. We told the doctor that we needed something strong for him. We spent over $800 on tests and she sent us home with some drops! Our dog kept getting worse and worse! Two weeks later we go for post up check (which btw they charge almost $100 when it's supposed to be at no charge) and finally she gave us something stronger. We asked why she didn't give us that in the first place, and she said she didn't think our dog needed it! $150 for the new meds. They just keep giving us meds that don't work! They keep wanting to do more tests and our dog is not better. :( :(  it seems like this industry is mostly about money before anything else. I recommend to avoid this place at all cost; however this is a common issue in places like this one. :( Read Less

We brought our Greyhound to Blue Pearl after our Vet said he was dehydrated and if he did not drink fluids that day we should bring him for an IV appointment. Our Vet offered the service for $200 for overnight but we opted to bring him home so we could monitor him. Once we got to Blue Pearl they agreed he should be on IV and they would do the IV treatment overnight and put him in ICU for constant monitoring. On the way to the the office he had some bloody stool. The Vet tech said we will clean him up of course before we take him home the next day. They quoted over $1100 for this service. We thought it was very high and they said they quote per worse case and if he did not need any of the services or his stay was shorter than 24 hours they would credit us back. We left him around 6-7pm that night. I received a call in the morning around 6:30am and the on call Vet said he looked so much better and we could take him home in the morning. When I called back they stated the Vet had a shift change and the new Vet would need to evaluate him and they would call back when he could be released. An hour later no call so we decided to go for breakfast and stop in after. We stopped in around 11am and waited for a good hour and they finally brought him out and he was much better. We went to the counter to pay and I asked about the credit and they credited a whole $40.00. This was ridiculous as he was there a full 6 hours shorter. Furthermore they didn't even him clean him up and left with dried blood all over his hind quarters. I will never be back. Neglectful and over charged. They take advantage of very emotional times. Read Less

We brought our Greyhound to Blue Pearl after our Vet said he was dehydrated and if he did not drink fluids that day we should bring him for an IV appointment.   Our Vet offered the service for $200 for overnight but we opted to bring him home so we could monitor him.   Once we got to Blue Pearl they agreed he should be on IV and they would do the IV treatment overnight and put him in ICU for constant monitoring.   On the way to the the office he had some bloody stool.   The Vet tech said we will clean him up of course before we take him home the next day.   They quoted over $1100 for this service.   We thought it was very high and they said they quote per worse case and if he did not need any of the services or his stay was shorter than 24 hours they would credit us back.   We left him around 6-7pm that night.   I received a call in the morning around 6:30am and the on call Vet said he looked so much better and we could take him home in the morning.   When I called back they stated the Vet had a shift change and the new Vet would need to evaluate him and they would call back when he could be released.   An hour later no call so we decided to go for breakfast and stop in after.   We stopped in around 11am  and waited for a good hour and they finally brought him out and he was much better.   We went to the counter to pay and I asked about the credit and they credited a whole $40.00.    This was ridiculous as he was there a full 6 hours shorter.    Furthermore they didn't even him clean him up and left with dried blood all over his hind quarters.   I will never be back.   Neglectful and over charged.   They take advantage of very emotional times. Read Less

We had a great experience at the blue pearl Tampa location. The staff was very friendly and caring and they worked quickly to care for our dog, even though they were pretty busy. The vet tech, I think his name was Chris B, was extremely helpful and knowledgeable, so big shout-out to him. They were able to help us solve the problem very quickly, and our dog was feeling better in no time. Thanks Blue Pearl! Read Less

Sadly put my cat down at Blue Pearl this weekend. I didn't know what to expect. things went very smoothly and the vets and staff were beyond compassionate. Blue Pearl did not try to sell me additional services or anything like that. The price was what I expected for the level of care and compassion that went into our experience. If you are worried about the process call the facility and they will explain the procedure. I was able to sit with my cat and say good bye while he was euthanized (which was tough but the right thing to do). Very calm and quite situation. I recommend, when the time comes, using Blue Pearl for this procedure. My cats ashes are going to be spread in the memorial garden but Blue Pearl offers other ways to memorialize your pet. Thank you Blue Pearl for helping us with everything. Read Less

After moving to the area our new veterinarian recommended bringing our dog here when he began having unexplained medical episodes. The building is dated and while there was no blood, urine, feces, or fur on the floors the practice felt like it needed a deep cleaning. I'm not saying it's not clean, we would have left it it were dirty, it's just very dark and could use some sprucing up. The first time we brought him to the emergency vet after one of his medical spells. It was around 7:30 on the weekend. Our dog was seen quickly but the staff seemed to be slightly overwhelmed. While filling out the paperwork they advised me to ignore the insurance section of it. I completed it since I have insurance for the dog but they never asked about it after that (my fault for not following up any further while there). The doctor we saw seemed to be paying attention to everything else in the lobby and very distracted while talking to us. We were given an estimate for services, the dog was treated, and we were sent home with some medication and an appointment to see a specialist. Days later I called them to ask if they had submitted my insurance claim, and they had not. They did however, promptly submit the claim after I called.The second time we were there was to see the specialist. We were seen on time and it felt like there was more staff to assist. Our appointment, which was booked about a month prior, happened to be right after Hurricane Irma so there was limited technology available. The specialists we saw during this visit were caring and compassionate and gave us their undivided attention. I asked them to once again submit the insurance claim on my behalf. I was told they would but it would take a few days extra. Two weeks later, I had to call and again request the insurance claim to be submitted. Overall, it was a decent experience that I would feel comfortable bringing our dog back if needed. Read Less

After moving to the area our new veterinarian recommended bringing our dog here when he began having unexplained medical episodes. The building is dated and while there was no blood, urine, feces, or fur on the floors the practice felt like it needed a deep cleaning. I'm not saying it's not clean, we would have left it it were dirty, it's just very dark and could use some sprucing up. The first time we brought him to the emergency vet after one of his medical spells. It was around 7:30 on the weekend. Our dog was seen quickly but the staff seemed to be slightly overwhelmed. While filling out the paperwork they advised me to ignore the insurance section of it. I completed it since I have insurance for the dog but they never asked about it after that (my fault for not following up any further while there). The doctor we saw seemed to be paying attention to everything else in the lobby and very distracted while talking to us. We were given an estimate for services, the dog was treated, and we were sent home with some medication and an appointment to see a specialist. Days later I called them to ask if they had submitted my insurance claim, and they had not. They did however, promptly submit the claim after I called.The second time we were there was to see the specialist. We were seen on time and it felt like there was more staff to assist. Our appointment, which was booked about a month prior, happened to be right after Hurricane Irma so there was limited technology available. The specialists we saw during this visit were caring and compassionate and gave us their undivided attention. I asked them to once again submit the insurance claim on my behalf. I was told they would but it would take a few days extra. Two weeks later, I had to call and again request the insurance claim to be submitted. Overall, it was a decent experience that I would feel comfortable bringing our dog back if needed. Read Less

"Whoever saves a life, saves the world entire." - The TalmudCompassion for animals is intimately associated with goodness of character in my book, which this company does not lack. I went through an extremely tough moment in my life on June 4th 2017 with the loss of my McSqueaker McSqueakenson. That night I lost one of my best friends, I am so grateful that she waited till I was home to die in my arms.   I was heartbroken and I am sharing this with you all as a reminder to never take LOVE for granted, it's so special. And it comes in so many forms to include the people here at Blue Pearl who helped me with pets after life care. Thank you to the whole Blue Pearl team, who made a very painful experience a lot more bearable. You all are our own versions of Guardian Angels. Please remember on your toughest days that everyone was born with a guardian angels. Guardian Angels brighten our journey of life with divine love, protection, peace, healing, grace, strength and, miracles.Thank you for allowing me to never feel alone through the process of losing, there's was always someone to turn to with your group and that right is an example of the Guardian Angel who is watching over you. Squeaker McSqueakersons.When tomorrow starts without me don't think we're far apart little kitty for every time I think of you, you will always be in my heart.They say goodbyes are not forever. Goodbyes are not the end. They simply mean I'll miss you until we meet again, see ya around squeakers. All the beat Blue Pearl Read Less

- [ ] Our vet, Dr. Duke, suggested we bring Murphy in because she had fallen off a stool and had started dragging her back right leg.  I waited 2 1/2 hours to see the Vet.  He said we should see the Neurology Doctor.  The first appointment was 11 days away,  August 29.  That was not acceptable at all, but I took the appointment, I didn't think I had a choice.  I went home with Murphy no better off and time was becoming very urgent.  I knew the longer we had to wait, the less chance Murphy would ever have to walk again.  I called around and found Dr Levine in Sarasota (941-313-7484) who saw her the next morning at 8 am, he did an MRI and took her straight into surgery. He said it was urgent that I got her in.  Dr Levine, said the neurons would have died off by then, had I waited.  My appointment with Blue Pearl wasn't until the 29th.  Even after having examined Murphy, Blue Pearl didn't consider her an urgent patient.  Shame on you!   Dr Levine gave Murphy a prognosis of 98% for a full recovery. Dr Levine is in Sarasota, but more than worth the drive. His phone number is (941-313-7484). Please call him first.  Murphy will have a normal active life, which Blue Pearl obviously didn't care about.  If you love your pet, don't go here!  This place is all about the money, don't fool yourself! Read Less

I went there with my cat to have surgery since my vet couldn't perform it and also mentioned it that a srgery like that should be around 1500 - 2000$. they were super nice at first, extremely attentive with my cat and were going above and beyond. I felt so relieved and was super tired since I drove for over an hour. Later they put me in a room to tell me about my cat, later another person comes to give me more info, later another person came to give me the bill and said that he will leave me to figure out my finances before they can do surgery. The bill was $5000! I called a friend and she said to get out of there as I was ready to pay since they told me how urgent this surgey is. I finally decided to go to another hospital next door. They became a bit rude, especially the receptionist lady who was amazingly nice at the beginning. She even took the speaker and said it out loud that I want to take the cat home and a doctor needs to come and talk to me (like I was a crazy lady). The whole lobby heard that.  It took a long time until they gave me my cat back, then I asked for my Xrays that a brought with me from my vet and cost me $500 (it was a CD and results) which they had no time to look for it because I was no longer a priority. I waited and waited with my cat in my hands until I got just the cd, they said the results could't be found and they will email it to me later (but i needed them for the next hospital). Basically I went to the next door emergency room who charged me $2000 for the surgey which included all and were polite without the fake ass kissing. My cat is well now and I saved $3000! Blue Pearl is a rip off. Read Less

Negligence of Dr. Kane and Vet Techs leading to nasty injury AND separately - misdiagnosis of cancer with recommendation of Chemo when it wasn't needed!! After visiting Dr. Kane at the Tampa office, we were told that the mass on our dog’s foot was cancer. This diagnosis was based on a sample of her lymph node that showed abnormal cells- no samples from her foot indicated mast cells or cancer. The immediate recommendation was chemotherapy- we were told that no additional tests were recommended, since we know it is cancer based on the lymph node. My husband and I decided we wanted to get the biopsy anyway to be sure. Biopsy results indicated that the mass on her foot was an inflammatory response- no cancer! Dr. Kane continued to recommend chemotherapy- WHAT?!?! We then decided to complete an ultrasound to see if there was something on the inside- no abnormalities found. Dr. Kane continued to recommend chemotherapy- SERIOUSLY?!?! I asked if there would be any reason why the lymph nodes would look abnormal- the answer was a direct and confident ‘No.’ At my request (not the doctor), we asked them to test her lymph node again. Results?? NO CANCER! If it were up to Dr. Kane my dog would have been on chemotherapy drugs right away- and she didn’t even have cancer! My terrible experience doesn’t end there. When she was dropped off at the office for her ultrasound (she ended up being there for 6 hours even though an ultrasound takes about 30 min), she was returned to us with her foot severely injured! There were deep gouges, skin hanging off, and blood oozing out of her foot. This was a clear indication of negligence. It was an EMERGENCY –yet, they acted as if nothing happened and didn’t treat her AT ALL. I was in complete horror!! They tried to let us leave with her foot dripping blood- no attempt to treat/bandage her foot. No apologies at all!! I would NEVER bring my dog to this place ever again!!! Read Less

This is probably the worst place to take your pet. Dog needed saline drip and antibiotic inj or either iv and they refused. These things only wanted to give my dog $1200 scans...all he needed was antibiotics. And also they refused to euthanize my poor suffering dog so I was forced to take him home and watch him die for 12 grueling heart breaking hours. My younger dog was next to come down with the illiness I took him to humane society they gave him antibiotics he had the same illiness as my other dog who died. My young in survived and humanes society only charged me $250 for fives days of iv treatment. My dog who suffered for no reason died because of blue pearls incompetence. You should be closed down. Period. Disgusted beyond belief. While waiting at humans society and telling others about blue pearls incompetence all the humane society customers gasp and told me "we already know blue pearls is horrible" Nice. Blue Pearl charged me $400 and did absolutely nothing...I had to beg them to give him fluids...which I really don't think they did because they brought him out two seconds later. I am a paramedic and it takes longer to give iv fluids than two mins so that means on top of everything else blue pearls committed fraud too. Unscruplous...immoral.. unethical.. apathetic.. incompetent treatment. Karma will take care of you all  I hope you suffer like my dog did and no one helps any of  you who work for blue pearl. Read Less

Unfortunately, I have had to use their services twice recently (Old/ill dogs)..FORTUNATELY, Blue Pearl Veterinarian Hosp. was there to help us through two VERY difficult situations!ALL of the staff were so kind, understanding and helpful. I will ONLY use their veterenarian services from here forward! Read Less

Great staff and an amazing vet. Our dogs are our babies-and they made sure they took the very best care of Sebastian ( our dog ). The veterinarian explained what was going on, and answered the all my questions I had written down. Thank you BluePearl for being there for our dogs! Read Less

If I could I would not even rate this office one star. I cannot believe how much they try to rip you off. All they do is freak you out in ways that your dog has to get all these tests done and have to stay over night. Their rate of $99 just for the doctor to see your pup is RIDICULOUS! Never going back there again, nor am I ever going to recommend the office to anyone else. The simple treatment I truly needed for my pup of less than $250 at Tampa Bay Veterinary Emergency is such a blessing compared to Blue Pearl trying to charge me almost $1700! The rumors I heard and the bad reviews I read is ALL TRUE. Read Less

Great team! Even though they were extremely busy tonight, when I came in they took their time to make sure my Frenchie was OK after a snake bite late in the evening. Immediately they took him back for evaluation and were prompt to give me their recommendations. I have visited the other Emergency vet in our area that is much closer to my home in New Tampa, but chose not to after the extremely negative experience. Blue Pearl was a million times better, and maybe even a little cheaper. The feel more like a late night regular vet and don't seem to only care about the money. I would give them more stars if I could, they were amazing and I can not thank them enough for taking care of me and my pupz tonight! Read Less

Brought our ball in, tat had chewed her up. Never thought it would happen to us and the staff were amazing. I was in absolute shock and they walked me though everything. The are great people who care about their patients, animal and human alike. Read Less

I love Blue Pearl because they are open 24 hours, and every time I have needed them, they had an exotics vet available. The emergency care is top notch. They have wonderful vet techs and doctors, and the waiting room is fairly large. The only thing I watch out for is upselling/overcharging. I usually have the choice to bring my pet home to treat or check into the hospital. When checking in overnight they ring up an estimate based on every possible procedure they can do. It really is up to you to ask what the most vital is, and start from there. As long as your fur baby is doing well, you won't hear from staff overnight. If your attention is needed they will call you. You may call any time for an update, and they usually provide a detailed report of how your baby is doing. If you bring your pet in for an emergency, take them home but they exhibit symptoms within 24 hours, you won't have to pay another fee to go back. Expect to wait a long time if your pet is stable. This facility is very busy with emergency situations, and you will wait in triage for a while before the vet tech or doctor arrives. Just be patient, because they will spend the same amount of time caring for your pet as well. If you visit during normal hours for a physical, you will have more choices for doctors and it won't cost as much. This place is very expensive but you are receiving quality and technology, at a clean and reputable facility. Do not cheap out on your pets. They should be treated like children, and the wonderful staff at Blue Pearl treats yours as their own. Read Less

We came here when our veiled chameleon fell ill. From the moment we walked in the door the entire staff were amazing. And while our pet did pass away the way they handled everything and treated us made the whole situation much more bearable. From now on we will be using Blue Pearl not only for emergencies but for all of our veterinary needs. Read Less

Absolutely amazing! We adopted a dog from the Tampa Pet Resource Center two days ago. She had undergone surgery on her intestines, but they did not complete the after treatment. Today, we brought Lucy into Blue Pearl and they immediately took her in! Dr. O'Hara was a pleasure, she described what was wrong and had genuine concern for Lucy's condition. Unfortunately, she needed another surgery on her intestines and it was too expensive. The management, staff members and Frankie's Friends did everything they could to help us with cost and a payment plan. Lucy is going in for surgery today and we hope for a happy, healthy life for her.Read Less

The vets here at Blue Pearl really did save our cat's life. She had stopped eating and lost lots of weight. After numerous procedures determined a feeding tube was needed. 7 weeks later it was removed and our fur child was back to her normal self.  Everyone there is extremely caring especially Dr. Weeks and yes it is expensive but it is healthcare for your animals. Read Less

We brought our male Corgi here for a hernia surgery. They were fantastic to deal with. Dr Salas was very nice and had done this surgery many times. Our little man was taken care of very well during his stay. The procedure was a bit more expensive than I had expected but this was the place everyone recommends.Read Less

Wouldn't trust my dog to any other place. Treatment was explained without rush by Dr. Kane. Every visit we are greeted by Ashley and the assistants are knowledgeable, patient and friendly. Top notch all the way. Read Less

The worst experience. Only reason I rushed to this hospital was because they were the only ones open late night. My 6 month old puppy ate something that poisen her. She was not breathing well and had a seizure as we arrived. Yes they took her in right away just before stating " it will be $300-$600 is that ok"? Really? Then the so called Vet comes out and says my puppy was intubated and they didn't know what could have poisen her. And starting talking about money and to apply for care credit! They just don't care. They not once tried to help her!! If you can't pay they don't care. The Vet spoke more about cost and cost and cost than trying to save my puppy. Nothing was done but allow her to slowly die. I was crying like never I'm my life and all they kept saying was money this money that. Horrible place!!! Rude front desk. This place is a joke. No sympathy once ever. Read Less

Great experience overall.  Disappointed by the receptionist who was not very welcoming and that's the only reason I'm not giving five stars. The staff around her were much more welcoming and made up for the cold, miserable looking receptionist.  When I asked for a muzzle, I didn't get one right away. I was given the "yeah ok, when you go back we'll get you one" answer.  Long story short, my dog needed one before we left the reception area.  Only then did I get the muzzle. I'm thankful that my dog is friendly, as safety doesn't seem to be the receptionist or other members of staffs top priority.  My experience (after the receptionist who hates her life, and her job, and the lack of safety concern for my dog, other pets and the safety of others around us) was a positive one.  The Vet was super informative, to the point, good at what he (they) do, and kept my dog safe. Get rid of the receptionist that hates her job and the place would definitely be worth the five stars! Read Less

Thank you from the bottom of my heart . Tiger went peacefully and with all the respect that he deserved . God bless you all !!!! Couldn't ask for a better place . . Rip Tiger and We will see each other againRead Less

We have some pets that are like our children, like so many other people. And pets sometimes get sick.When my cat started showing signs of pain while urinating, initially I took him to his regular vet... who kept him overnight. They discussed probably causes, etc.. and did some treatments. I picked him up the next day and paid a pretty stiff bill. Later that evening the symptoms started again... after the vet was already close. So  I called Blue Pearl, and took him in.They did more diagnostics, and did some bladder flushing that apparent the other vet was not able to do. They kept the cat for two nights... but solved the issue... and it was less expensive than the regular vet.. on  a per day basis.Good communication, and people that seem to want to care... it makes a difference. From now on, I will come here for emergency vet care. Read Less

I will be forever grateful that they saved our dog who was dumb enough to eat a poisonous toad. That is the only reason they're getting four stars. They did try to tell me to allow them to do investigative neurology services, which weren't needed at all but a way to drive up the cost. We didn't and she's 100% fine. Also, it's extremely expensive. We had to take out a loan to pay for it that far exceeded the cost of buying a new dog. Read Less

I brought in a squirrel with an injured leg, he was still running around trying to escape when I found him.I was recommended this place, and took him out there.When I arrived I asked them if I could adopt the squirrel and they told me I need to have a special permit and it will take a long time.I left the squirrel in the hospital hand, wondered if it's true I need to have a permit, googled it and found out it's not true!!!The girls at the main desk were so sure of that I needed a permit! I called them and said I found out I can adopt it, they said I already signed the paper as the squirrel isn't mine, and they can't change it,The squirrel was still alive and she checked for me what's the options, she said the doctor will euthanize him because it will be expensive for them to do the surgery, and that when I mentioned I will pay for everything just don't kill him, she kept adding it's the best choice for the animal.They took the animal live just because he would have lost his leg, and they call it humanly euthanize ??The baby squirrel could have lived a long beautiful life, without one leg, but with a family!This place doesn't love animals. It's a really heartbreaking ending.You guys should be a shame of yourself!You don't kill a life just because it can't go back to the wild!!!Same as you wouldn't kill a human if he lost his legs! Read Less

when our dog had cancer that had spread, we had to put her down. The staff was very very caring and allowed us to stay with our Mooka through the procedure. Everyone, from the receptionist to the tech to the doctor, was gentle with her and compassionate to a fault. I would highly recommend this facility. Read Less

I had never been to an emergency vet before, so I wasn't quite sure what to expect. This place was absolutely amazing though. Everyone was welcoming, helpful, and friendly, and actually pretty upfront about the costs. They really worked with me to find the best options for my pet and me and they seemed to genuinely care. Dr. Helmer was phenomenal. I had always been told their prices were outrageous, but they were actually cheaper than what I've paid in the past for lesser services. I certainly hope my pets don't need to go back to an emergency vet, but if they ever do I'll feel completely comfortable taking them back to Blue Pearl. Read Less

This is the worst place you can take your animal to. They charge you a fortune and don't even tell you what is ACTUALLY wrong with your dog. All they tell is what they THINK so you pay them for what they are THINKING is wrong with your dog. Do not go to this place go to a Vet do not go to this Animal Hospital it is the worst. The blonde girl in the front was super rude the Vet Tech Megan was rude as well. They don't care. They didn't even want to help me give my dog the antibiotic, she just told me "do it when you get home". HORRIBLE HORRIBLE PLACE. They don't even deserve a 1 star. They took my money & I had no other option. Read Less

I can't say enough nice things about the staff I met here today for a routine cardiologist appointment for my dog. The desk staff offered to help me as they saw I was struggling. The desk staff were helpful and efficient at both check in and check out. The waiting room and exam rooms were lovely. The cardiologist was wonderful and I have met quite a number of vets over the years and it was obvious he really adored dogs. The nursing staff were lovely also and absolutely cuddled my dog. That was a wonderful experience for both me and my dog. Read Less

OK, let's get the cost out of the way. Specialists COST MONEY. There are all sorts of specialists here - oncologists, cardiologist, gastrointestinal specialists. And all the expensive diagnostic equipment. You bring your pet here for things and emergencies that your regular (and usually less expensive) vet can't handle. They have full time vets and techs on staff and on premises 24 hours, so emergencies can be handled and animals in ICU are not just monitored by a tech but can get immediate vet attention if something happens. All on premises, so you don't have to further traumatize your pet by schlepping it to other facilities for additional tests.Blue Pearl has been caring for my 17 year old cat for small cell lymphoma for 2 years now after my regular vet didn't have the gastrointestinal specialization necessary. They got him stabilized and with medication we even got him to gain weight. He was doing great, then a week ago started vomiting, became lethargic, was wheezing, diarrhea and soiled himself. Called his regular vet and they said to rush him to Blue Pearl.They were not only able to get him better, but were able to figure out what the issue was and how to treat him. A cat that seemed near death 4 days ago is coming home today. And yeah, I paid for it. But it was my choice to spend the money.I want to give a special shout out to Kim D. at the front desk. She took the time to go check on him and call me after I'd spoken to the overnight vet. She encouraged me to come visit my cat while he was in ICU and had someone bring him out to me in an exam room so I could reassure him he hadn't been abandoned. She was quick with hugs and Kleenex as needed.No one is forcing a pet owner to bring their pet here. So the complaints about the cost annoy me. I had a cat need surgery 10 years ago in another state, and a similar unrelated type of specialty care vet place was similarly priced. Everyone at Blue Pearl truly cares about animals. They triage every emergency immediately (I wish HUMAN ER's were as quick to respond). Every person I've dealt with there celebrates the successes with you, and mourns the losses. They are compassionate, efficient, thorough and expert. And yes, you get what you pay for. And to me, they are worth every cent. Read Less

I've brought both dogs here when they were sick. They took them in at a moment's notice and took amazing care of them. All the doctors and staff are very caring now and I felt like my pups were in the best care possible. My first rescue came in for extreme vomiting and diarrhea and he other with severe skin rashes. Both are almost 100% after their TLC Read Less

I have been here twice now. Once "nothing" was wrong with my cat, he just threw up a bunch of times and freaked me out. The second time he ended up being hospitalized for several days and had to receive a blood transfusion. Blue Pearl has an amazing amount of diagnostic capabilities and very compassionate doctors and techs (from what I have seen). They definitely want to get to the bottom of every issue to save every pet they can. They even have an ICU where pets are under observation 24 hours a day AND a feline blood bank. In addition there are numerous specialists (available during normal business hours) in oncology, ophthalmology, dermatology, and more. I was about 2000 miles away when my cat collapsed. My roommate rushed him here. They were able to bring him back from the brink of death long enough for me to make it home Thursday night and spend several nice hours with him on the floor of one of their exam rooms. After running a bunch of diagnostic tests, we realized he couldn't be "fixed" long-term. Unfortunately my cat did not survive. I took him to his regular vet for observation and he began to bleed internally again so I had to say good bye Saturday morning. I was surprised in the best way when one of "my" vets from Blue Pearl called Monday morning to tell me how sorry she was, how good of a cat he was, and that I did absolutely everything I could to save him. It made it a little easier to go back to work. Yes, Blue Pearl is very expensive. However, when you come here you know they have just about everything in existence to try to save your pet and make them well again. You're paying for equipment, staffing, training, and their blood banks...which are animals that live there just to be blood donors. Read Less

Went to this place after another vet said my dog needed to see a "specialist".  Like another reviewer here has said, this place is 100% all about profit, please don't think otherwise.  They had 8-10 people working there at midnight on a Thursday night, so evidently they have to price gouge desperate people who come in for emergency vet services to just pay for their staff.It was going to cost 6K to even find out what was WRONG with my dog and after being given a dire prognosis, we had to put our dog down, but they still managed to gouge us for $1200, which included crematory services and an urn (an urn we never got), we got a box.On top of that, they wasted no time in sending me an email survey 10 hours after my dog passed, asking how my experience was.  Granted, this was not the actual vet, as I'm sure it was outsourced...but who the hell wants to fill out a survey that soon after losing your pet?  The people were nice and the place was well maintained, but the place is just incredibly expensive. Read Less

After reading a mixture of both positive and negative reviews about Blue Pearl-Tampa, I was indeed very anxious about taking my baby to be evaluated here. When I walked into Blue Pearl I could not stop worrying about what the Neurologist, Dr. Kemura, would diagnosis my baby with. Frankly, after reading several Yelp reviews, I thought the veterinarian would recommend unnecessary, expensive diagnostic testing and that I would be looking at a very expensive vet bill by the end of the day. First off, to my surprise, my baby was examined rather quickly after we checked in. After the neurological exam was complete, Dr. Kemura determined my baby more than likely had an ear infection and not a neurological issue. Thank God!! To confirm the initial diagnosis, Dr. Kemura kindly requested an in-house consult from dermatology to confirm that his assessment was correct and indeed it was! A few hours later my baby and I were headed home with a couple of antibiotics and topical drops to help clear his ear infection. Now, as for the bill....I was pleasantly surprised. My baby received excellent and compassionate care by two veterinarians and I paid less than $400.  This price included consults from two specialists, examination and all medications. During the five hours that I was here I did not experience any of the poor attitudes and behavior so many people have reported in their reviews. I can honestly say that Dr. Kemura and staff were extremely accommodating, caring, respectful, knowledgeable and articulate when discussing diagnostic procedures, diagnosis and treatment, etc. I'm thankful to the staff of Blue Pearl for their knowledge and treatment and glad I brought my baby here. Honestly, I'd much rather spend a little more money here and receive a proper diagnosis and treatment plan versus visiting a regular veterinarian and receiving a wishy-washy diagnosis and treatment plan. Sometimes you have to spend a little more to receive quality care and it's well worth it! God knows how many more times I would have taken my baby to a regular veterinarian clinic before he was properly diagnosed. Read Less

Wonderful experience. We have an Eclectus Parrot (Foster) and sometimes good Avian care is hard to find, especially on a Sunday morning (traveling from St.Pete). From the minute we walked in we could tell that this is an above standard pet care facility; we joked on the way home that we had just left the "Mount Sinai Hospital" of pet clinics. Clean; quick; caring; from the Desk Associates to Techs and Doctors. I love these guys, they define "professionalism". Many thanks to everyone there that helped us, and to Dr Lindsey DeFalco. When a loved one is hurt, it is reassuring to work with staff like this. Please do not hesitate in placing your pet's care in their hands. Read Less

Upon reading a one star review posted 2 weeks ago I was moved to respond to what seems to be a break down in communication somewhere. I know nothing of the case specifics but, I do know the character and expertise of the veterinarians at Blue Pearl. As a small animal veterinarian I have used Blue Pearl for my personal pet as well as referred specialty cases to them for the last 16 years. The veterinarians there are top notch professionals whom I have the utmost respect and confidence in. Over that 16 years I have referred clients and their pets there for care, I have never been told by my clients that they were ever anything but very pleased with their experience. All have been happy with the veterinarians and staff and always impressed with their professionalism. Some clients have said their services can be costly but, based on the level of care and the results they achieve as well as the state of the art facility they have, none have every complained about the cost. I whole heartedly recommend Blue Pearl if your pet is ever in need of specialty veterinary care Read Less

ZERO STARS!!!!!!!!! Please people, if you love your pets just as much as I do then STEER CLEAR of ANY blue pearl!! I took my dog for a consultation for surgery on her knees for luxiating patella and blue pearl told me that my dog need the TPLO surgery on her knees because if she didn't have that surgery she was going to die sooner because she would be suffering slowly so obviously after hearing that from Doctor Helga I immediately wanted to get surgery going so I requested off work and everything! The TPLO surgery was going to cost me $3,000 on each knee which I was told my Dr. Helga that my dog needed the TPLO surgery in the left knee ASAP and in 6 weeks I need to come back for the right knee so a total of $6,000!! So I schedule my appointment for two weeks out, I just thought I should have a second opinion so I start calling around to find another place that does surgery and everybody kept saying blue pearl but I knew they couldn't be the ONLY place so finally I found a place called vetinary surgical services located here Tampa! They have EXCELLENT reviews everywhere so I took my dog for another consultation and Dr.Thomas told me my dog does not even need a TPLO surgery because those are for dogs 60 pounds and over and also for VERY active dogs in which my dog is a huge couch potato and only weighs 48 pounds! Dr. Thomas also told me her right knee is fine it did has a torn legament but nothing to cause surgery! But her left knee definitely needs to be done. Dr. Thomas said the TPLO surgery would have caused my dog ALOT more pain then she needed to be in and ALOT more healing time and money and an even harder time for us to care for her! Blue pearl lied to me about my dog they were going to put my dog in more pain then she needed to be in and give her a more expensive surgery then she even needed!!!!! I am so damn pissed off its unbelievable!! So grand total with dr. Thomas was $2,100 and it includes her next 2 visits AFTER SURGERY!!!!! Which blue pearl didn't offer either!!!!! Blue pearl is just a money pit!!! Please don't take your babies here! GO SEE DR.THOMAS IF YOUR PETS NEED SURGERY!!!! Read Less

My cat Sanibel is alive because of BluePearl - words cannot express my thanks! Sanibel had ingested leaves from an asiatic lily plant which is extremely poisonous to cats. They immediately gave IV fluids to Sanibel in order to flush any toxins from her system before it could potentially lead to acute kidney failure which is all but certain if she did not get the care that was given to her. Their expertise in diagnosing the issue, clearly explaining next steps and doing the actual work to bring Sanibel to full recovery was just the beginning. What differentiates this facility (even from human hospitals I've been to) was the professionalism, expertise and genuine caring attitude of everyone there. The pricing style was clearly laid out with a low and high cost, and then we paid the midpoint upfront. They would then refund us if it ended up being less, which happened to be our case. Dr. Goodson was more than happy for me to call my wife on speakerphone during our appointments since she was traveling at the time. He took his time to answer our questions and explain the situation clearly. Dr. Duggar always said we could call as often as needed and come in any time to check on Sanibel if we'd like. This put our minds at ease and didn't make us feel like we were bothering the staff when we asked to have something re-explained or checked on Sanibel's status. The nurses and receptionists were diligent with ensuring that the answers they were giving me were accurate. For instance, they would kindly put me on hold if they needed to do more research e.g. look up the doctor's notice or physically check on Sanibel. Their thoroughness and attention to detail is much appreciated! Thank you again for such a positive experience in an otherwise traumatic situation for Sanibel and her human parents. Read Less

I took my sweetie Bailey (Tree Walker Coonhound) at 3:30am today and was treated with the utmost respect. She has to spend the night because she is very sick. Dr. Waxman called me with an update and was honest with me about her condition and what tests needed to be done. She informed me it would be costly ( there is NO monetary amount that is too costly for my Bailey). Her guess was ALOT less then i thought. She laid down with her and her satin blanket and gave her kisses. She made me feel my sweetie was being loved. Hopefully i will update this with a FABULOUS MIRACLE that my Bailey can come home instead of having to go to sleep forever. Read Less

Amazing experience. Sent here for cardiology follow-up. A very scary experience made easy. Staff attentive even though they were SWAMPED today. Staff comes out to get you rather than scream name through lobby.  Doctor Spier was honest that he was busy and had seen multiple patients. Appointment was as scheduled -none of this "sit and wait crap". We waited maybe 5 minutes and I was really early. Quote was exact to the dollar (no hidden fees) doctor and his assistant docs spent the time to explain every option and made me and my pooch feel special.  Oh and post script: they have a latte-cappuccino-coffee make in the lobby. Yum! Read Less

Why 4 stars? Because it's a really great place, but just incredibly expensive.   ---   ---   ---It's open 24/7, the doctors and very communicative, and it's close to my house. Win, win, win! But boy, do you ever pay for that convenience. It's marked up similarly to the way that food/drink are marked up and sporting events. It's kind of crazy. But when you have a sick animal, you try not to worry about costs. The problem with that, though, is that not worrying about costs for a complicated illness will quickly find you with a multi-thousand price tag. Side note, PSA: ***** Love your pet? Get pet insurance. Don't even think about it. Just do it.***** Would you rather be thousands of dollars over the entire life of your pet, or have to spend that same amount of money in the matter of couple weeks? At any rate, Dr. DeFalco was really great with our cat. She called me multiple times a day while our little guy was hospitalized. She could not have been more thorough, patient, and informative. I was always very scatter brained, with 1,000 questions during our calls, and she dealt with me like I was totally not a lunatic.Get pet insurance, so that you don't have to deal with the mental and financial stress simultaneously. Have I mentioned that? Then you can enjoy the professional care of a place like Blue Pearl, without worrying about your bank account. Read Less

First let me say Its clean and the staff is friendly. Its an emergency vet so frankly I was glad they were opened. However, after looking at our dog and diagnosing her they gave us false hope that what was going on was an infection that could likely be treated with antibiotics, steroids and some pain meds. Our Dog was 15 so we knew every day we had was a gift. After choosing to delay treatment to have our regular vet take a look. Almost immediately upon having our regular vet, Dr. Murphy at Animal and Bird Medical Center of Palm Harbor they knew right away the diagnosis was wrong and that we were facing a very painful decision.     All of that said, emergency vets are few and far between.  They are clean, friendly and I do believe in less unusual cases they are probably very knowledgeable and are able to help dogs who are in immediate distress. Read Less

Taking good care of your pet can be terribly expensive, however I have chosen the route of doing ROUTINE check ups with Dr. Gadden. He is an amazing vet, whom I feel really cares. Even with that said, you can't put a price on my baby's life. Read Less

I've checked out several vets in the area, and the doctor is hands-down the best. I won't get into the bad experiences I've had in the past, but the doctor here gives a service that I haven't experienced elsewhere in the Tampa area. Read Less

This animal hospital provided experienced, knowledgeable, and compassionate care for my animals. There is no question that the entire staff works diligently to provide the best, and friendliest, care in the community. I trust them completely and wouldn’t dream of going anywhere else. I feel that providing high quality care for my animals is my responsibility. The doctors and the staff have helped me to make sure that my animals have a wonderful quality of life for as long as I can keep them! I greatly appreciate the entire staff. Read Less