CHECK YOUR INVOICE & MEDS!! My cat had become very ill over the weekend and didn't want to risk waiting for vet on Monday so gave this place a chance. The vet presented me with a $2400 invoice to keep her overnight. I explained that was impossible and asked if we could treat her as out patient (most of bill was due to overnight stay charges). Vet made her displeasure of this proposal quite evident and responded by leaving me sitting in the room for 45 minutes. After 2 trips to front desk asking why I was still waiting the tech finally came in to give me instructions and meds. However, at check out I discovered they had charged me almost $100 for a procedure that had not been performed-asked to have it removed. Then, after looking closely at bill discovered 2 different procedures had been double billed-had to ask them to remove them. THEN, I get home and 2 of the medications were not filled correctly (box was labeled saying it contained 5 doses and there were only 3). Finally, another 40 minute trip to Tampa to get the missing medicine. The ONLY reason for 2 stars and not 1 is because meds did help my cat. Read Less

Amazing experience! Very caring and professional they take their time with explanations and options. In the past we had to put 2 doggies down they made it so comfortable for both owners/pets. Couldn't give a more positive review! Read Less

Amazing experience! Very caring and professional they take their time with explanations and options. In the past we had to put 2 doggies down they made it so comfortable for both owners/pets. Couldn't give a more positive review! Read Less

COMPLETELY DISGUSTING PLEASE READ: I brought my 11 month old puppy in due to projectile vomiting and consistent diarrhea. I was referred here by seven oaks animal hospital, upon my arrival I sat waiting for about two hours with a friend of mine when my dog had fallen asleep between the two of us from the exhaustion. The vet finally came in and my puppy sat up and started barking as his tale was wagging, the vet by the name of Dr. Jones screamed at the top of his lungs “SHUT UP” to my pet. My friend and I looked at each other confused.. we were trying to figure out if he was joking and just trying to prove himself as the alpha. He hadn’t said anything else but shut up.. My dog continued barking and he said “oh that is so annoying” he then walks over to my animal and says “I’m not scared of you”. My dog had backed up into the wall and was barking. My friend and I were still in complete awe as to what just happened. He then proceeded to tell me that he isn’t going to have any dog charge at him in his office when my dog did NO such thing. I then stormed out telling him I hope he doesn’t treat all of his animals that way and I went to the front desk to ask for higher authorities contact info. I then ran into a woman who claimed to be the “manager” I explained the situation and she said she would talk to him and she treated me as if I was an inconvenience to her. I stood there completely shocked, she then asked what do you want me to do? Her and I went back and forth and I was asked to leave and to never come back. I am absolutely disgusted with the way my animal was treated by this veterinarian. Treat me badly if you’d like but when I bring my sick pet to an emergency care office. My dog should be TAKEN CARE OF. Also, during the midst of all of this there was a young lady two rooms down who heard the vet scream “SHUT UP” at my animal, she came out of the room and asked if it was the vet who had screamed at him and I told her yes. She grabbed her pet and left. Completely disgusting and I will NEVER refer anyone here. Go to blue pearl, they actually care about the animals that come there as a vet should. Read Less

This review is not based on the veterinary care, but solely on the two women at the front desk (one with short dark hair and glasses, one with red hair). This is the most unprofessional, rude, and careless desk staff I have ever met. The two vet techs I interacted with were both very sweet and helpful, and I would like to thank them for that. I take care of sick people for a living, and I would NEVER treat a patient or family member like your front desk ladies treated me. If you do not have a passion for helping animals or are not willing to treat them like family, do not work at a vet's office. I would never trust my pets under the care of this facility, as the front desk staff proved they have zero interest in helping animals. Read Less

Three weeks ago we found a newborn kitten abandoned in some bushes and weren’t quite sure how to raise him. Jon Patch suggested taking him to see Dr. Katy Meyer at Tampa Bay Veterinary Emergency and I am so happy we did. All the girls there are so knowledgeable, so sweet, and so helpful, especially Lani! They genuinely care about animals, unlike other vets I’ve been to. Thanks to them our baby is flourishing! Read Less

A few days ago I took my daschsund dog to the veterinary clinic of my community for its dose of vaccines, among them the one of rabies. After a few hours I noticed that she began to scratch her nose and run around the house. When I lifted her up and looked at her, she was very swollen and practically had her face disfigured. I fell into panic because I am a person with emotional problems and she is my daily support. I left hurriedly to Tampa and they welcomed us here and treated us very well. They quickly injected it and began to improve its appearance. It was an allergic reaction to the rabies vaccine. Victoria received an excellent treatment and thanks to God it is already good. Thank you girls and continue doing that magnificent job. 🤗🐕💖 Read Less

If you have an emergency with your pet, this is the best place to go. All the vets and staff are full of empathy in hopes that they can help you and your pet through a very emotional time in your life. Sometimes the decisions are hard to make but with compassion they will help you. We never want our pets to suffer. Go to Bearss and Florida Av. Behind Bank of America. Read Less

Awesome place. We took our sick kitty there this evening. Pretty much as soon as you walk in, the take your animal to ensure it is stable and not having an emergency problem. They were very busy tonight, so it took a while to get to a room, but the staff are very friendly. In our case, Chip, our cat, didn't seem to be in bad shape. The doctor did review a series of tests we could have done. All the fees were presented and there was no pressure to have any of it done. We did choose some blood work, fluids and a shot to help Chip out. The blood work came back in about 30 minutes. Everything was reviewed with us and instructions on how to care for him. They also fax all the information to our normal vet. We have been to the other large 24 hour animal hospital and Tampa Bay Veterinary is much more reasonable in their prices. If we ever have another emergency need for a vet, we will definitely come back here. Thanks for taking care of Chip! Read Less

Me and my cat Zuki are saying big thanks for saving her and thank you for the amazing staff. Real people and ready to help your pet. Prices are very reasonable, I went to other locations and they charge at least double. This place was awesome and everytime I called they had all the information about my cat, was well monitored and seemed to really be cared for. Read Less

My husband and I have always had great experience with the doctors and technicians at Tampa Bay Veterinary Emergency. We took our lab this week to have X-rays for swallowing a sharp object and they could not have been more accommodating. I have been to other "well known" emergency vet clinics in the area and these places put me in a cold room to give me the bad news and thousands of dollars in estimates. Tampa Bay Vet was the only place that I felt like finances were not the first priority. We have had two boxers and now this lab and live in South Tampa. I would come here first for after hours care. By the way, our bill for two X-rays and two visits was $275 total which was within the preliminary estimate range. Read Less

Highly recommend this office to all pet owners! The staff is kind and patient. They truly do what they love and truly will give you advice on what needs to be done for your pup to get better. Definitely will go back again if I ever needed to. Read Less

We had to take my dog, Rockie, to TBVES last December because he had not been eating for a couple weeks.  He had lost 13 lbs since he last visited our family vet a couple weeks before taking him to TBVES.  Dr.Meyer and her staff were nothing but compassionate while we were there.  We were very straight forward with Dr.Meyer that we may not have the financial means to treat whatever Rockie was suffering from, and she was so good at giving us our options for his treatments.  It is definitely not easy deciding what to do with your extremely sick pet, but Dr. Meyer and her staff gave us plenty of options and time to decide.  After Dr. Meyer found a larger tumor on on Rockie's trachea, we decided we could not see Rockie suffer anymore and put him down.  Thank you Dr. Meyer and TBVES staff for your compassion during this extremely hard time in our lives. We will never forget what you guys have done for us. Read Less

I wish I could give less than 1 star......We took our little dog in for treatment and it turned into a nightmare. First they prepped her to be put down without any authorization. They took a little dog in distress having hard time breathing and held her down, shaved her leg, and shoved an I.V. into her leg and then lied to us about it! One of their Techs then argued with us about it saying we ask for it, which later another Tech and one of the doctors apologized about it, but the damage was done. At that point you could tell they all had an attitude. They were very uncooperative, cold and demanding about getting their money before going forward with any help for our little girl. We were then lied to on two occasions as we were told Ally was being put in an oxygen cage. Then they had conflicting stories from 3 different doctors about what was wrong with Ally and what they were doing to help her. "Our little dog was considered critical, why wasn't she being watched?" They had no idea that she had died in their Critical Care unit or for how long? What were their Techs doing? That weekend of horrors with this pitiful excuse of Veterinary Specialists not only cost us our little dog but almost $2,000.00! It's sad but I saw "no sign" of empathy or real heart felt care about the animals that came and went while we were there. We did see two ladies that were basically told to come up with money or leave with their poor dog, which by the way is the same way we were treated. It is very obvious that it is all about the money with Tampa Bay Veterinary Specialists and Emergency Care Center. I have been in business nationally and internationally for about 45 years and I have never seen such a poor excuse of a company, much less a Veterinary Office. If you think we are just sad or mad about losing our little girl, research us. We have always been business owners and avid animal lovers and regular backers of Puppymill Rescue as well as the Humane Society and many other animal rights organizations. We are known for not only caring, loving and doing whatever we can to give our pets the best possible lives that we can, but other's pets as well. Believe me if I shared all the details of this entire deplorable experience this letter would be twice as long. We are for real and will do whatever it takes to make sure everyone knows our personal thoughts, and feelings about your company. We work with several attorneys who all want to go after this "business" but all we want is to protect other true animal lovers from making the same terrible mistake that we did! I am posting this letter everywhere that I can find on the Internet and publishing in all the Gulf Coast Newspapers. I will be more than happy to discuss with anyone who loves their pet. (Everything and more that is in this letter is documented as proof) In Ally's memory. Larry Bennett (I have a complete letter with details if anyone would like to see) Read Less

I wish I could give less than 1 star......We took our little dog in for treatment and it turned into a nightmare.First they prepped her to be put down without any authorization. They took a little dog in distress having hard time breathing and held her down, shaved her leg, and shoved an I.V. into her leg and then lied to us about it! One of their Techs then argued with us about it saying we ask for it, which later another Tech and one of the doctors apologized about it, but the damage was done.At that point you could tell they all had an attitude. They were very uncooperative, cold and demanding about getting their money before going forward with any help for our little girl. We were then lied to on two occasions as we were told Ally was being put in an oxygen cage. Then they had conflicting stories from 3 different doctors about what was wrong with Ally and what they were doing to help her. "Our little dog was considered critical, why wasn't she being watched?" They had no idea that she had died in their Critical Care unit or for how long? What were their Techs doing? That weekend of horrors with this pitiful excuse of Veterinary Specialists not only cost us our little dog but almost $2,000.00!Believe me if I shared all the details of this entire deplorable experience this letter would be twice as long. We are for real and will do whatever it takes to make sure everyone knows our personal thoughts, and feelings about your company. We work with several attorneys who all want to go after this "business" but all we want is to protect other true animal lovers from making the same terrible mistake that we did!I am posting this letter everywhere that I can find on the Internet and publishing in all the Gulf Coast Newspapers. I will be more than happy to discuss with anyone who loves their pet.(Everything and more that is in this letter is documented as proof)In Ally's memory.Larry Bennett Read Less

Having a sick pet is never fun. Having a sick pet after hours or on the weekend is even less fun. Our neighborhood cat wasn't able to urinate and was not feeling well. We didn't want to take on the financial responsibility but also couldn't see this little guy suffer. This animal hospital was very empathetic to our situation and provided us with every available option. We were treated with so much kindness and compassion. The prices were more than fair. I would recommend this hospital to anyone! Read Less

We had to use TBVES to euthanize our dog over the weekend. All of the staff were caring of the dog and our emotions. We unexpectedly received a mold of our dog's paw prints which is something my son appreciates having in his room. As if that wasn't enough, we received a sympathy card in the mail a few days later. Very classy office. Read Less

We brought our cat to them about 1:00am this past Monday and they were very responsive, and caring. Dr Katy Meyer, especially, was very calm and gentle, not only with our precious cat, but with us. Our outcome was sad but the staff were really nice and didn't rush us. I would recommend that others keep their info ready in case you need emergency vet care. Read Less

I called ahead because my puppy appeared to be dying and I was absolutely tramautized. They were kind over the phone but when I rushed him in the front office people were horrible. They were so cold and heartless. My puppy wax under a year old and I was an absolute wreck coming to terms with what was happening and instead of comforting all they wanted was money. The doctors and nurses were kind but the front desk is a reflection on the practice and they were awful. My puppy did end up passing the next day and I paid an exorbitant amount on the overnight stay. I honestly wouldn't have minded that if we weren't treated so coldly by the front office. Read Less

Staff is amazing, I wasn't impressed by the doc. She seems to be all business and no caring. If had the $1600 they wanted to run every test and keep my fur baby overnight I would have. But she (the doc) very quickly informed me they wouldn't hospitalize her on a payment plan. I'm very grateful for the fluids they gave her. I just wish there was a way they could be more flexible with helping fur babies and payment. I do however understand it's a business. Read Less

Let me start off by saying i put off writing this review until my emotions were settled. Brought my 5 month old kitten in because something just was not right. He wasnt eating, had a fowl odor coming from his mouth, etc..it hurt to see him like this so we took him to TBVES all the way from South Tampa (was referred by another Vet Clinic). Waiting room was extremely awkward, not enough chairs..everyone just standing around with their injured pets. The staff at the counter was very professional and helpful though..told them what was wrong, filled out necessary paperwork and was seen reletively quickly. After being examined they determined Poe should stay overnight and be monitored, given fluids etc. No one could tell me what was wrong with him. Apparently his gums were bleeding and he lost teeth..he was given all kinds of tests and they said he was close to needing a blood transfusion. But no one could tell me what was happening to him. The vet told me theres no test for FIP so no way of knowing if he had it, but he tested negative for Feline AIDS and leukemia..No one on staff could do anything about his mouth which was shocking to me. They gave him something called "Magic-mouthwash"  to numb the pain but thats it. Called for updates and discussed next steps..with still no real diagnosis... we were throwing shots in the dark and it was getting expensive with no improvements in our kitty at all. He was suffering pretty bad. Husband and I had the toughest conversation and decided to the kindest thing we could do was put him down. :( The staff was very considerate and comforting, and gave us all the time we needed with him before the procedure. Sent us home with complimentary paw impressions and we also received a card a week later in the mail w/a pet loss/grief pamplet with options to attend the support group..they couldnt have handled the euthanasia any better. My only complaint and reason for a less than 4 star rating is: How the hell do you not have someone in an EMERGENCY VET on staff to handle DENTAL issues?? Regardless of whether Poe had something going on with his mouth that was attributing to his horrible condition, I spent a $1000 with no answers as to what was causing the mouth decay and to ultimately put my kitten to sleep. My review is conflicted because the staff was great (personable and compassionate) but the overall experience still leaves me a little raw. Read Less

We lost our baby yesterday and it was very hard. The staff seemed very caring. The only complaint is I kept getting bugged about the bill while I was trying to say goodbye to my kitty. Perhaps they can think of a better way to get payment during a time like that. Read Less

We brought our 12 year old King Charles Spaniel in having seizures and in terrible distress. They immediately took him back and sedated him stopping the seizures and putting him on oxygen. They did a thorough exam and found that he was experiencing heart problems and was oxygen dependent. They worked on him all night and determined that there wasn't much hope for him. They made his final hours very comfortable and made our decision to put him down easier, even though it is never easy. We really appreciate everything the did for our boy and us. Read Less

This place has been amazing! I took my 9 week old puppy in this past Sunday evening and they immediately diagnosed her with Parvovirus, my worst nightmare. They spend several hours going over what was to be expected and how long recovery would take. They were pricey, yet when you go to any emergency facility on a Sunday, you have to expect that you're going to have to pay more than your average vet. Anyway, the price was going to be so astronomical, that they were able to work with me, so that my puppy would get the help she needed without breaking the bank. If it weren't for this location, I'm not quite sure my puppy would still be alive today! Read Less

I wish I could rate this place better, the staff and most of the veterinarians are amazing, but I have witnessed the most wretched and disrespectful actions from the owner and lead vet. She has no regard for her staff or actions towards them and her clients. Attitude is everything, even if your a good doctor, you need to be a good person.Read Less

My dog needed 7 stitches in his tail very late last night. I was so relieved that they were there and they were wonderful. All the staff was friendly. I hope I don't ever need stitches again on a pup, but I know if I have a late night emergency, I have somewhere amazing to go. Read Less

Yes it is pricy but I am forever grateful to them. They saved my little Scarlett and she's back to her normal self after having major surgery in 24 hours. I can't say thank got enough. There is one young girl on the staff that has a major attitude problem but other than that the staff is helpful, kind, and understanding. Read Less

beought my dog here last night because he had ripped his toe nail off some how. The staff were all amazing! Taylor was such a sweetheart and super friendly. Never once did she get aggravated or anything. There was one girl who I wasn't to fond of because she acted like a zombie and showed no emotion but that was the only down fall at this place. The doctor was great, the vet tech in the room was great and again Taylor was great as well. Very super clean facility, prices are very fair! My dog chewed off his bandaged today and we had to take him back and I thought it would cost us no less than like $80 but they didn't even charge us anything. I refuse to go to blue pearl because of past experience with my other dog so I thank you guys so much for being another option for me! Thank you again for all you guys have done! Read Less

Walked in and it seemed good, until they sent me to a room, a vet tech came in asked what was wrong and i explained, then the doctor came in looked at my dog for about one minute felt her stomach and said gastro intestinal, then sent the vet tech in with a list of stuff and said my dog needs to stay 4 days and it will be $1300, you didn't do no blood work or anything and think I'm stupid. The staff was very unprofessional not attentive to my needs or my dogs needs. They finally gave her fluids and meds and sent us on our way. $250 later. I will never come back to this place. To me it seems like they rip people off but telling them more is wrong when its not. Read Less

I work at a local animal hospital in Wesley Chapel but tonight my beagle baby took a turn for the worst. She's been fighting chronic bronchitis for about 2 years now. Along with that occasionally comes infection. Dr. Meyer saw us immediately! Brought in two estimates with our options and was super sweet! She answered my questions and took into consideration that we could continue further diagnostics for Annabelle in the morning at my place of work. Thank you!!! Read Less

I brought my baby in for an emergency injury this week in the evening after my vet had closed. He was in a lot of pain and was bleeding everywhere. One of the employees brought out a towel for him and must have mopped up after him 4 or 5 times. Each time I apologized for the bloody mess and he was so nice and kept telling me not to worry about it. The tech who assessed him was so caring with him. He did not want anyone to touch his injury but she got down on the floor and tried to make sure he knew he would be ok and checked him over. Dr. Bode came in and was so caring with him and understood he was in pain and not his normal sweet self and didn't hold it against him. She treated my boy and he was so much better after. On the way out, he started putting weight on his leg again. And my vet called me first thing the next morning because TBVES had immediately sent her the ER report so she would know what happened. I appreciate all the compassion and care they showed my boy. I hope I don't have another emergency but if I do, I will definitely come here.Read Less

I hopefully never have another emergency with my dog, but if I do, I'm coming here! They took such good care of my pup, and reassured me so much. Considering they are an emergency vet service, I think the prices are extremely reasonable. Everything they did was thoroughly explained, why they were doing it and how it was going to be done. They even called later to check on my dog. Read Less

Wonderful staff, very attentive and courteous. We've brought our dog there twice when she's suffered allergic reactions and they were able to take care of her immediately. It's reassuring to have somewhere to go after the normal vet's office has closed. Read Less

We when through so much this weekend; I never imagine how much love is in my heart for the animals... I never thought I will cry this much for my pet... I know it that she was really special and important for my family, but I never pictured my self in a situation like the one we lived this weekend... We almost lost her... Even if her puppies didn't make it I'm so thankful that she is alive I want to give special thanks to Beatriz Sosa , Raquel Torres, Neisi R. Reyna, Carlos Inclan, Valerie Inclan, Peter Torres, Kevin Diaz, Melenie Inclan for the support and all your prayers for our special little one.... Thank you for so much love to us and our little Paris and also I want to give a really special thanks to the vets that save her life!!! I only can give endless thanks for being so compressive with our situation and regardless of money you guys when above and beyond to save her life!!!!!! Thanks to you guys my baby is home Thank you Dr. FalconRead Less

Whenever one is faced with a pet emergency, it is full of stress and fear.  At 3:45a.m. we arrived at TBVE, with my 8 year old Chocolate Lab experiencing bloat.  Dr. Davison and her only vet tech acted quickly and efficiently, explaining the risks of the surgery and in no way leading us to one decision or the other.  That was the hardest part, I wanted someone to tell me what I should do.  Nevertheless, my husband and I decided to go forward with the surgery and it was successful.  Following surgery, we spent two days driving our sweet boy back and forth between our regular vet, and TBVE (due to his need to be monitored 24/7).  The stress of post surgery care was so immense (for our dog and us), but the staff at TBVE was very compassionate and attentive, and although they are an emergency facility, they took the time to answer all of our questions and field all of the phone calls we made to check in (and in fact, encouraged us to call as much as we wanted).  Additionally, their interactions and transfers of paperwork between their office and our normal vet was very thorough.  Their estimates were on the high side, but each time we arrived, we either had to pay the lowest estimate quoted, or even less than the estimate.  This was a great relief, as the cost of this "emergency" procedure was not anticipated and will weigh on our budget for a very long time.  With that said, my husband and I are so very thankful for the staff at TBVE and the work you do.  Just like with people, you meet families and their animals during the most stressful moments, and your bedside manner and expertise is very much appreciated.   Two weeks post surgery, our 8.5 year old pup has healed very well, his surgery site looks great, his spirit has returned, and he is happy to be rid of the "cone"!  I hate to think what could have been, but am really looking forward to many more years with my (puppy) kid!Again, Dr. Davison and her staff on January 21st, 2016 were a godsend to our dog and family.  Thank You!** If there is one piece of constructive feedback, have your younger or less experienced techs/office staff shadow/partner your more experienced ones.  On one of my visits, I got a lot of, "I don't know's" and standing around chatting with fellow employees.  During stressful times, nonchalance or being dismissive is disconcerting. Read Less

Fast, caring, amazing staff. Dr. Lentovich did emergency surgery on my Yorkie Ruby Christmas Day, and stayed by her side, taking all my calls and visits for 5 days. The owner, Dr. Lentovich, and the staff were understanding and went above and beyond for our family. I would recommend this establishment to anyone. I am so grateful they were able to save our sweet pup. Read Less

I had the unfortunate experience of bringing my rabbit to this place when she was sick on a weekend. This happened last year, below is the review I wrote for another site at that time. I didn't realize I'd neglected to post this review on Yelp so I'm sharing it here so I can help other small pet owners avoid this place.I had to take my bunny here this past weekend, it was between this and Blue Pearl and unfortunately I went with this place. She was not eating/drinking/urinating. We were seen very quickly, but the vet(Dr. C) barely spoke to us and was very detached. It seemed like we would talk for a couple of minutes, she would leave the room and come back with an estimate, and then repeat. While I appreciated that the costs were communicated up front, both my husband and I felt that it was just kind of like, "Okay, here's what's happening, now give me money."We had to leave our bunny there to have a catheter put in and to be given some fluids, which they said would take 2-4 hours(it took 6). When we were leaving her the one thing I asked both the vet tech and the vet was whether they had a separate area for small animals. If you have rabbits, you know they can be scared to *death* just from being around animals they perceive as a threat, and we could hear many barking/crying dogs in the back. We were assured that she would be in a separate area. Other than this, the only things they really said to us of their own accord were related to money. We had to pretty much pry information out of the vet. Anyway, they said she had a UTI and possible stasis. We left her to be treated with the understanding we'd pick her up at 6PM to 8PM. Called at 6, not ready. Called at 8, not ready.Fast forward to 10PM when we arrived to pick her up, and the vet was gone(understandable). Unfortunately, the receptionist and the vet tech present were not at all knowledgeable about our rabbit's condition, but to their credit they were nice. I got the impression that they were kind of left to flounder and deal with us without having been provided with any information, not at all their fault and VERY unprofessional on the part of the previous shift. These were the issues:1) We were provided with an antibiotic and told to give it to her every 12 hours. When we asked when last the antibiotic had been administered, the vet tech didn't know. He went to look for this info, and *it was not recorded anywhere*. That's just ridiculous. He told us to start it in the morning.2) Her eyes were red and very swollen. When we asked about this, again, no answer. The receptionist said it was from the ointment they put in her eyes(What ointment you ask? Well, she didn't know). Vet tech said it was "probably" from eye drops. My bunny is 8 years old and has never had a procedure done, so I had no way to know if this was normal. The vet tech clearly had no knowledge about rabbits. Again, not his fault, but they should not take rabbits in their care if they are not properly equipped and educated. When I asked at my vet's office the next day(today) I was told it's not really normal and that if it doesn't go away in a day that would be alarming and indicative of a possible allergic reaction.3) When they brought her out she looked very distraught. I chalked this up to the trauma of the catheter and all that, but the vet tech *joked* that she was freaked out because they had her in a cage next to a giant barking/crying dog(that we could still hear crying, barking, howling, through two closed doors). I was seething mad at that point. Again, it was clear that he was not knowledgeable about rabbits, and that the vet we saw didn't care at all about our inquiry as to where she'd be placed.4) They didn't have any critical care formula for rabbits and fed the rabbit sweet potato baby food. Not terrible, but to be an emergency facility without critical care formula on hand seems absurd. If you do not have the materials/resources to care for small animals, it shouldn't be advertised as such(we called many places that were honest and told us they were not equipped).The total cost was around $420, which is not unheard of for an emergency visit, x-rays, catheter, antibiotics, etc. I felt comfortable with the price, and I understand that had I not brought her in, my rabbit might be in worse condition. They did flush out the contents of her stomach and helped her to drink, urinate, etc. and for that I am very thankful, but it's not like they were doing me a favor. I feel like for $400+ the least they could have done was 1) Record the necessary information in the chart, and pass any other information down to the next shift, 2) Not leave a tiny, 3lb rabbit next to a screaming dog.Bottom line, I would not recommend this to a friend or fellow owner of small animals. The quality of care for small animals is subpar and dangerous. Spoke to my vet's office today and mentioned what happened, and they said they recommend Blue Pearl. Read Less

Tampa Bay Veterinary Emergency Services is by far the best veterinary clinic I have ever experienced! I consider my dog, Max, my child and he means the world to me. Unfortunately, an accident occurred resulting in a bowel obstruction due to a foreign object. After having surgery at another facility, complications ensued and he became very ill. We rushed him to TBVES, where Dr. Michelle Lentovich and her staff assessed Max. He was in septic DIC, which has an exceptionally low survival rate even in human patients. I was basically a complete mess and the staff was compassionate. Dr. Lentovich went over the options with me, but never gave up hope. Not only did she stay hours past the end of her shift to finish Max’s surgery, but she also saved his life. His chances of survival were still going to be questionable over the next several weeks. Max had a feeding tube, JP drains, a central line, and many different medications. Dr. Lentovich allowed Max to live there 24/7 so he could be continuously monitored by the staff. She would come in on her off days and off hours just to see how he doing and also cooked him food from her own kitchen to see if that would help him eat. Her daughters also created art for max’s IV wrapping! I was there for hours each day spending time with Max while he recovered and the entire staff at TBVES was amazing! They all genuinely cared about how he and I were doing! To top it all off, Dr. Lentovich and Dr. Kathy Meyer, the veterinary director, helped me tremendously by finding a charity fund to assist in offsetting a substantial portion of the veterinary costs. I can never repay them for saving Max’s life and the kindness they showed me. Tampa Bay Veterinary Emergency Services is the only place I would take Max! They are amazing!!!! Read Less

I advise people to NEVER take their animals to this place, they claim they'll help you, but they are only there for the MONEY! I took my 10 month old dog there today she was having seizures my fiancee told the nurse over the phone we did not had any money at the time for any exams, but that we could pay them back on Friday for their services, the nurse told us they can work with us financially. When we got there they told us the rates were from $655 to $995 and they needed at least $500 up front, we did not had that kind of money the only amount we had was $100 in cash. They asked us to apply for credit (which we did we applied for Care credit and got declined at the first emergency vet we took our dog) then the nurse asked if we could call someone who might be able to loan us money (we did that and I only got the $100 from my mother, no one else could come up with $500 for us) we told her there was no one else to help us with the amount. They told us that unfortunately they could not help us and they recommended us to go take our dog to the Humane Society the nurse told us they would check us out and we can take her with us. They charged us $145 dollars for the shot to stop the seizure (which the first dosed she got on the first emergency vet we took her at 4am was done FREE due to our financial situation.) Now we owe them $45 dollars which they will take on Friday when we get paid. What is more upsetting is the letter they wrote to Dr. NRV stating that we took her home against their medical advise, that we declined all their services offered (when they were the ones who said they cannot help us if we don't have MONEY), they wrote that we declined to make phone calls asking our family for money or taking a loan stating we did not made any "physical efforts" (when we specifically TOLD them we got declined for credit care and we made phone calls to EVERYONE before we arrived there and we only received $100 which they took at the time of checkout). After taking our dog to three different dog hospitals we ended at the Humane Society in Tampa Bay, they were able to work with us and they will take the money we owe them on our payday Friday, they were VERY kind and understood our financial situation, I love my dog more than anything in the world and when people are really working to save dogs the first priority should be taking care of the dog before any money, I recomend the humane society 10 times more than this greedy money interesting place, they will only help you if you have money, if you don't, don't even bother going there is a waste of your time! Read Less

Thank goodness for Tampa Bay Veterinary Emergency Service!  I've been dealing with a very sick pet who at the time needed daily trips to the veterinarian for treatment.  But what do you do when you're in that situation when the vet is going to be closed for a long holiday weekend?  That's where Tampa Bay Veterinary Emergency Service came in.  They're open when other veterinarians aren't.  Middle of the night or a weekend?  No problem.  Holiday?  No problem.  My veterinarian called them and explained the situation to them.  When I showed up on a Sunday they were expecting me and already knew my situation.  Everyone I dealt with was compassionate and efficient.  While I was waiting in the waiting room I observed an employee taking notes about a kitten they were observing in a cage.  Turns out the poor little guy had gotten his head slammed in a refrigerator.  I also saw them receive a baby racoon a couple brought in.  The employees told me they can't by law keep raccoons but they work with wildlife rescue groups.When everything was done they gave me a detailed printout that described what they had done so that I could give it to my veterinarian.  These people do great work and provide an invaluable service to pet owners.  I am grateful that they helped me and made a stressful time a little less stressful. Read Less

BULLDOG - That breed (Grand Champion or not!) itself is synonymous with the word - VETERINARIAN. I will follow that statement with this FACT!I will ALWAYS take my ultra premium fed, well groomed bi-weekly, medically necessary - physician prescribed - Registered Service Animal for my debilitating condition to TBVES!Dr. Kathleen Meyer is ABSOLUTELY my MOST trusted source of accurate diagnosis for my devoted companion.Since traveling EXTENSIVELY and having to utilize world wide veterinary (emergency) care. It is NOW easy for me to verify, appreciate, even glorify my (sometimes seemingly routine) although just as scary emergency service calls.But consistent, reliable, honest, accurate, and sometimes seemingly simple diagnosis.The staff ALWAYS are VERY observant and immediately show EXTREME compassion to calmly help relieve the obvious extreme panic in front of them.Simply stated: PRICELESS! Read Less

I have taken my dog here a handful of times. The charges are not outrageous. The clinic is very clean. The staff is friendly and of course the Dr. is trustworthy and listens to your specific needs and situations. Read Less

My chihuahua went into labor three hours into it we brought her here cause her regular vet office was closed. They took x-rays of her and right away wanted to do a c-section on her which cost 1000 dollars and if they didnt do it the puppies could rupture her insides cause of the way they were positioned we told them would could only put a 75 dollar down payment and the final say was left to the vet,well she declined us and was pretty much letting our dog sit there in agony and pretty much kill herself trying to deliver these puppies, she finally gave birth to the first one and I had to take the sack off of the puppy cause there was no vet or vet assistant in the room, they were pretty much letting us do it when we had no idea what to do, a minute later after we used the buzzer a assistant came in a if we would of waited the puppy would of died cause our chi didnt know what to do the assistant took the puppy away to be put in a incubator after it was sitting there getting cold for 5 minutes, about twenty minutes later she was pushing the second one out and it was coming out feet first so we gave another buzz and the vet finally came back in and helped getting the puppy out. So at the end of it all they charged us 130 dollars when they knew we could only afford 75, they were holding the puppies hostage in the back room until we payed the 130 dollars, we had to pay it putting our bank account into negative to get the puppies, a lady came out with a syringe box with the puppies inside, I was appalled at this there were no holes in it for them to breath or anything, The bottom line is this place just cares about money not about the well being of your pet, if you don't have enough money they wont work with you at all or they will hold your pet hostage until you pay them the money you didn't agree upon look elsewhere. Read Less