Westlake Animal Hospital

I wouldn't take my animals anywhere else, best vet in tri county area hands down. Great routine care and BEYOND compassionate when I've delt with the saddest part of loving  my bestfriends. Had a recent scare w my dog & Joanne consoled me immensely I couldn't stop , later learning she was living through my fear. The staff & Dr's care on a human level and IMO you can't fake that. Read Less

This was my first time going here and everyone from the front desk, the the vet techs, and to the Vet was absolutely amazing. They showed care and concern for my foster dog, and called me the next day to make sure Bailey was doing great after surgery. She was spayed and her stitches look beautiful days later. Keep up the great work West Lake! Read Less

The staff here is fantastic. Everyone is very friendly and comforting seeing I was having a hard time that day. I forgot which doctor I met with but she was very patient with my many questions. It wasn't busy when I got there, but there is some coffee and treats to help with our wait. The prices are about in line with most of the other local facilities, possibly a little less for some things. I use Essentials PetCare for vaccines but I would definitely return to Westlake for illnesses and anything major. Read Less

They are kind, caring and professional. They treat my pets with great compassion. They review treatment options and help you understand the best course of action. They offer a lot of services including boarding, which we have been happy with. I won't go anywhere else! Read Less

Dr Morgan and the rest of the staff and super knowledgeable and friendly!! It's great to feel like part of the family when you come in.  We never have an issue of waiting and the prices are very fair!! Read Less

Dr. Morgan is fantastic! The whole staff is wonderful... Friendly, professional, thorough and passionate. I wouldn’t take my dogs anywhere else and would recommend Westlake Animal Hospital time and time again! Read Less

Laura, in the phone, rude! I've been coming to this facility for years, things are changing not for the better. I will be looking for a new place to take my animals. Not just because of LAURA but because I of many other things like taking my animal in for an issue, and still having the same issue weeks later after money spent in meds and appts. They love to charge as much as they can. They almost killed my dog, and then charged me 500 dollars. Yea. Read Less

We just moved to Florida from California and our Boston developed some very bad allergies. She broke out in a rash all over her stomach, legs, etc... and was itching and licking herself like crazy. We came here and everyone was so friendly and nice. The Vet recommended the plan to relieve our dogs itchiness and treated her with a cortisone shot. This has helped our Zilla tremendously and we couldn't be happier. We will probably have to get these shots for her on a regular basis but we are so happy she's no longer itching herself like crazy! This is definitely our Vet from now on! Read Less

New to the area and had no vet. Called based upon reviews. Sick cat and at 5:20 they took me in at 6:00 pm. Nice, clean, professional and very loving with Maddie. I’m happy I finally have a great vet and practice. Will definitely recommend!!! Read Less

Friendly staff and great docs and technicians.  I trust them with my pets life !  We moved here from Indiana and had to find a vet. I'm glad I chose this place.  And the option of boarding is a definite plus. Read Less

My mini-dachshund, Buster, suffered a spinal injury during a dental appointment. The clinic took full responsibility, providing nerve medicine, muscle relaxers, and steroids. Buster is feeling much better and is active again! Read Less

I wouldn’t take my pets any where else! Best staff and great doctors. The ladies up front are so kind and just so wonderful! I’ve brought 5 different pets here and I’ve always had a wonderful experience! Read Less

The staff at West Lake always delivers compassionate, informed and thorough care and treatment. A recent emergency brought us in early a.m. We were seen without an appointment; given options for the level of testing and treatment; and referred for 24 hour hospital care. We were back for a recheck a few days later with an almost recovered pet who was greeted by name by every staff member in the facility. Does not get any better than this! Read Less

I called Westlake Animal Hospital late this afternoon after noticing that my Siamese cat Gracie may have a UTI. I have never been to this animal hospital before and they were extremely warm and accommodating over the phone. The lovely staff member gave me an appointment within the hour. Upon arriving the hospital spelled fresh (no sign of urine or odor whatsoever), it was decorated in lovely festive decor for the holidays and it was extremely clean. The entire front desk staff, Lori the technician as well as Dr. Waterman were all extremely kind and caring towards Gracie. They all take great pride in the pets coming to see them as well as explaining everything to the "pet parents" as well. I felt satisfied upon leaving and knew my fur baby was in great hands during her visit. I also felt equipped with the tools and suggestions from the staff and Dr. Waterman to administer the antibiotics necessary from then on. Thank you again! Read Less

I have always had a great experience at Westlake Animal Hospital. The facility itself is very clean, the administration is well organized and knowledgeable whenever I need to call with questions. The vets/techs are also very good and take the time to understand my cat's issues/idiosyncrasies. They are upfront about costs of routine and diagnostic tests/treatments and help me with making cost-effective decisions pertaining to my cat's health. They do not attempt to push unnecessary services on you. Even when I was out of town and my cat was having health issues, my dad was able to bring her in immediately for tests/treatment without any issues or breaking the bank. I am very particular about care for my rare breed of Chartreux kitty and would highly recommend Westlake to any cat owner. Read Less

I bring my dog and cat to Westlake Animal Hospital and we get excellent care. Dr. Hassell saved my dog's life when the urgent care told me that he would probably die. He took his time and tried everything he could without costing me tons of money. I appreciate him very much! Read Less

I have been taking my dogs to Westlake for over 20 years and wouldn€t even consider taking them anywhere else. The doctors are amazing and very compassionate. They will work with you on whatever your pets' specific needs are and appropriate for their age and health. The staff is always friendly and helpful. The absolute best. Read Less

Our family has been dealing with Westlake Animal Hospital for 20 years. All of us love the time we have with our pets but I'm sorry to say its not always easy. Westlakes Doctors and staff have always been there for us, in the good time and in the bad. We have called with questions many times and have always had a Doctor return our call, they go way beyond to make sure our questions and concerns are answered. We trust Westlake with our pets life................Thank you Westlake Read Less

I had an emergency with my dog and I normally take them to Tarpon Animal Hospital but they turned us down.  So I called Westlake and they were able to fit me in immediately.  The service is super fast.  Although a bit more expensive than Tarpon Animal Hospital but they do not order unnecessary procedures so I think overall the cost balances out. Read Less

Have been going to this vet for over 30 years!  They are simply the best!  Dr Geagan is my go-to guy, but they are all very caring and knowledgeable.  I would take my baby to any one of them in a heartbeat.   The techs are so gentle, you can tell they love what they do.  Front office is friendly and so helpful.  Just love these folks! Read Less

Having just moved to the area, and having three dogs that are extremely precious to me, I did some shopping around before choosing Westlake. I even visited other vets in the area!! No one even compares to Westlake. The office is clean, staff is friendly, and Dr. Hassell is sincerely the best vet my dogs have had. He's honest, caring, and made my dogs forget they were even at the vet! They even clipped their nails no charge with their yearly shots! Thank you so much for your kindness, Westlake! Read Less

Having just moved to the area, and having three dogs that are extremely precious to me, I did some shopping around before choosing Westlake. I even visited other vets in the area!! No one even compares to Westlake. The office is clean, staff is friendly, and Dr. Hassell is sincerely the best vet my dogs have had. He's honest, caring, and made my dogs forget they were even at the vet! They even clipped their nails no charge with their yearly shots! Thank you so much for your kindness, Westlake! Read Less

I have been going to West Lake for almost 30 years. Dr Geagan and Dr Waterman are the best. The staff are really nice and you can tell love animals. I highly recommend them to everyone. When it comes to our babies you want the best. They are the best! Read Less

We had our dog for almost 15 years. She was like our child. For 4 years we lived with her in Germany and therefore we saw a lot of veterinarian all over the world. Westlake Animal Hospital is the best and kindest of all. Unfortunately we had let our Jessi go since she was old and sick and you guys where so great. Thank you so much. With our next dog this will be the only place we will ever go. Thank you thank you thank you.. Read Less

We have used Westlake Animal Hospital for over 10 years and have a cat and a dog. Dr. Hassell has been very good at communicating with us on the results of our 14 year old canine. He also is very knowledgeable in his diagnosis of our pet's illness. His diagnosis saved us hundreds of dollars for money that would have gone to conduct wasted testing. He provided the correct medicine for the issue, and our senior canine is back to his old self. Lastly, Dr. Hassell's accurate diagnosis kept us from putting down our pet, who we thought had liver cancer, and was suffering. Thank you for saving our little old guy. I highly recommend any pet owner looking for a quality veterinarian, to visit Westlake Animal Hospital in Tarpon Springs, FL. They also provide grooming and boarding. Sincerely, The Glenns Read Less

I took my big kitty Barca here today because he had a UTI, (we have been going to a different vet in Clearwater but she was out of the office today and we couldn't wait until tomorrow to have him seen) and I couldn't have been any happier with the ease of getting an appointment to the kindness of the staff! I don't think we'll be going back to the vet in Clearwater! I'm transferring all 4 of my babies to Westlake:) And on top of that, the charges were probably a good $100 less or more then it would have cost me at the regular vet! I highly recommend this vet hospital. Read Less

Our little Oscar has seen Dr.Waterman since he was a puppy, her and their staff took great care of him when he recently had his teeth cleaned. Both my husband and I were very nervous,but with kindness and compassion for us, we were treated like gold. God Bless them. Read Less

I have rave reviews for the personnel at Westlake Animal Hospital. Today was my first visit with my 11 year old dog Zeke who needed a growth removed from his eyelid. Dr Hassell and team explained the procedure, performed the laser surgery and was very caring with us. Dr Hassell fit Zeke into his schedule when he learned we were leaving for a trip next week. We are new to this area and it is great to know our dog will be in healthy care. Thanks everyone at Westlake Animal Hospital. You Rock!!! Read Less

My dog Ceci received a dental cleaning under the supervision of Dr. Ojeda and her wonderful vet techs. My dog builds up tarter very quickly, so I bring her in for a dental cleaning once per year. The staff (from the front desk to the techs and Doctors) are very professional and courteous. They explained how to care for my dog before and after the procedure. I would not hesitate to return in the future. Thank you! Read Less

My dog Ceci received a dental cleaning under the supervision of Dr. Ojeda and her wonderful vet techs. My dog builds up tarter very quickly, so I bring her in for a dental cleaning once per year. The staff (from the front desk to the vets and Doctors) are very professional and courteous. They explained how to care for my dog before and after the procedure. I would not hesitate to return in the future. Thank you! Read Less

I have been taking my furbabies to Westlake for over 20 years. Dr. Hassell and Dr. Geagan have seen them from puppy stage to crossing the rainbow bridge. You won't find two more caring and qualified veterinarians. Their staff mirror them. Very caring with your furbabies as well as making sure you understand everything. They are wonderful. I wouldn't go anywhere else!!! Read Less

Everyone in office e was really nice and attentive. The reason I give two stars is because I don't like to be baited and switched. I called before taking my 9 week old puppy for her first Vet appointment. I asked what the puppy package would cost. Was told $48, that sound reasonable. When I went to pay was told it was $109 Of course I said something, reply was there were extra fees for focal test and de worming. Not once did anyone say prior procedure there would be extra fees added. Not good customer relations. If you're going to preform a test outside the quoted package you need to inform your customers. Read Less

We kept our pets here unexpectedly when we had to move out of our apartment days after we just moved in due to black mold. We had just driven all the way from NY and we were homeless and stayed at a hotel for a couple nights and had to leave our dogs and cats with Westlake Animal Hospital. They were great and I was very pleased with them. They were able to take our pets at the last minute and kept them until we were able to come and get them. We will definitely keep bringing our animals there! Read Less

Thank you Westlake Animal Hospital and Animal Inn. You have cared for, groomed, patched, mended, surgically repaired and healed my pets over the years. Today, at Animal Inn, after returning from a week trip, I was greeted by a two very happy, healthy dogs, (and two happy, healthy birds) along with their freshly cleaned bedding! Again, to all of you at Westlake Animal Hospital and Animal Inn, THANK YOU! Read Less

This review is on the "pet resort" not the vet. We brought our healthy puppy here because we were going out of town. Since your dog obviously can't tell you about their experience you relay on their behavior and actions (most notably their poop according to my vet). I'm sad to say our puppy has been scared of everything since getting him back and his poop is  barely existent and like tar. I've taken him to the vet who confirmed this is a sign of poor care but he is otherwise healthy and will just need to be nursed back with good food, water and love. I DO NOT recommend bringing your dog here. Aside from my experience, it sounds and looks like a kennel and a quick glance at some paperwork on a desk showed missing animals and bites. Staff was not warm and all around experience was terrible. It's reasonably priced but I paid the difference in having to take him to the vet. I'd rather pay double and have a healthy pup returned to me. Read Less

We have used  Westlake Animal since 1993 for  our Yorkies healthcare needs. Dr. Geagan and staff provide the most compassionate care for the pets they treat. Dr. Geagan takes the time to completely explain any procedures and treatments. The staff is always friendly and courteous. Zoey appreciates all of the care she has received Read Less

This place is outstanding! We ran into a jam this week when another boarding facility that was supposed to take both our dogs while we went out of town tried to bilk us at drop off with hidden costs and fees amounting to twice the estimate they had quoted us. Desperate for affordable, good accommodations for our fur babies (a 10 year old yellow lab and a 4 year old shepherd pinscher mix), we called Westlake. Brittany was super sweet and accommodating on the phone. She  quoted us an estimate including ALL expected fees and costs (which was LESS THAN HALF the  $$ of the first place we tried), AND took them with absolutely no more than 20 minutes notice that very morning! We were also assured that IF there were expected to be ANY additional costs due to unexpected medical need or other, (which there didn't end up being), we would be notified by phone for our approval well ahead of pick up. Our dogs came home happy, healthy, clean and well cared for after 4 days boarding. They were allowed to board in the same space together, given multiple playtimes throughout the day, and even had a warmed bed and blanket in their sleeping area. I highly recommend this facility and plan to use them from now on whenever the need arises! FANTASTIC FACILITY!!!!! Thank you to everyone at Westlake who helped to save our trip and took exceptionally wonderful care with our Lily and Captain! Read Less

I needed to make an appointment for my dog for an emergency and Westlake was able to get me in right away that day. I was surprised being that I had never been there before but the paper work was easy and everyone was professional, friendly, and compassionate to not only me but to my dog as well. From the techs to the veterinarian I was impressed with how personable everyone was. They really made it feel like I had been there for years and I was home. I was seen by the DVM Waterman and she was very knowledgable. She put me at ease and provided medication to help put my dog at ease. With a clean facility and fantastic staff I definitely plan on making this my home vet hospital from now on and would recommend it to everyone! Read Less

Great, clean facility. Staff is always friendly and gentle with my pets. This should be the norm but sadly it isn't. The veterinarians we see are very understanding and not always quick to push unnecessary treatment to pad their wallets.  I highly recommend boarding your dogs at their animal inn as well. Lots of different options available for all types of pets. My dog is always very happy and playful when her stay is complete. Read Less

I recently moved to the area with my 2 dogs. After having a poor experience with another vet I took them to Westlake Animal Hospital. Am very impressed with the facility, staff, and doctors. The clinical care is excellent, they obviously care deeply about animals. I'm a pediatrician and while waiting for my dog to have xrays done, one of the vets offered to show me around their facility. I'm very impressed the facility has excellent equipment, was very clean, and organized. I highly recommend this practice. Read Less

We have been taking our pets there for the past 8 years. They are so warm and welcoming to our dog and Cat. We have had had another dog and cat theta we took there in the past as well that have since passed on. They really care about the animals and make you feel relaxed that you are leaving them in competent loving care. We also use Dr Hassell as our vet at the animal hospital and are 100% pleased with the care they receive there as well.I wouldn't  even consider leaving our pets anywhere else when we can't take them with us. Read Less

This review is for the Westlake Animal Inn and Resort. Please let me know if there is no affiliation.   My two small dogs were to stay two nights, we were late coming back into town, so they stayed one more night being Saturday night. The only available pick up time on Sunday was between 3 and 6. They automatically charge for an extra night at 3pm on Sunday.... so no matter what, if you are picking up your dog on Sunday, you will be charged an extra full night.  I was told by the manager that she cannot refund the one night because it would turn up a negative in the system, even though she admitted to it being a bad policy, .... keep in mind she said this before I even paid which means she could have gone into the system and modified the service which would not turn out a negative in their system. My dogs were fine when picking up, but this place has terrible policies and the manager lied to my face about not being able to take off the single night that my dogs didn't even stay. That is the definition of bad business to me. At least they took care of my dogs. We all work hard for our money these days and there is nothing I dislike more than others unjustly taking my money through crooked back door policies and rules. I cannot believe this. Read Less

This place is wonderful! I was desperate to have my 3 baby guinea pigs gender tested and was told by several local vets to just do it myself. Westlake Animal Hospital primarily caters to cats & dogs but they told me to bring my piggies in & they would examine them right away. Every staff member there was wonderful, friendly, & so caring. They gave me the results in a matter of minutes and did not even charge me. Great place, highly recommend it! Read Less

I've been coming here for over 10 years. Two cats and now Romeo my big Golden Retriever. The staff was very friendly from my first visit to this day. Everyone is helpful and has a love of animal. The Doctors actually care about the pets AND the owners. Clean, professional and courteous. I'm going to try their kennel. Just got a tour today and it looks good. Read Less

We have two dogs and have been bringing them here for close to five years after losing a dog from the absolute neglect of another vet / hospital.  It's easy to schedule an appointment at Westlake; they have a large staff of veterinarians, vet. techs, and many available times throughout any week. They always accommodate me.This is an amazing place!  You can tell they care about what they do.  On the wall is a large collage of photos that clients send in of their pets.  The pictures fill up the allocated space after a while, and they have to take them down and start over.  There are animal posters and magazines to ponder.  And the office staff is wonderful to work with.  They are pleasant, and happy, and they know the dogs by name.  Why didn't we come here sooner, I think as I write?The wait for a room is short.  A tech does a quick assessment of the pet and a short history.  It's our experience that the techs know our dogs by name and medical background.  The exam rooms have a small bench for comfort of the owner, but I've never waited more than a few minutes for the doctor to come in.We find the vets to be very thorough in the examination.  They take a lot of time and ask questions.  They also know our dogs by name and medical history.  Our little guys generally see Dr. Morgan and she's terrific!  She's so very gentle with our diabetic senior canine :).We lost the brother of this particular dog just after Thanksgiving a few years ago (see review of another animal hospital under this reviewer).  He was visibly affected and depressed afterward.  We had to board him over Christmas and because he's diabetic, we used Westlake Animal Hospital.  Well the dog would not eat during his stay, at all.  Dr. Morgan wound up hand feeding him so he'd get some nourishment!  Does your vet do that??Last year, this dog got quite ill and gave us a really bad scare.  We took the after hours trip up to the "emergency vet" (see review posted)  where they performed an overnight miracle and returned our living dog back to us.  We felt he needed continued care of that caliber and followed up with our vet at Westlake Animal Hospital.  In order to save us money, they allowed us to bring him over there for the next couple of days from 8 a.m. to 5 p.m. while they administered IV antibiotics, but we didn't have the expense of them keeping him overnight.  DOES YOUR VET DO THAT??Occasionally, the little guys see another doctor here.  No problem.  They are all caring, smart, thorough, diligent, and everything you could want in a veterinarian.  They don't ever try to sell products or services.  They do provide choices, and they do provide medical care! Our former vet was a 1 minute drive from our house.  It takes us 15 minutes to drive down US 19 to Westlake Animal Hospital, but it's a no brainer because of the quality of care they provide.  We wouldn't do it any other way! Read Less

This place is horrible! Took my dog there and got the opinions of 3 different doctors, they still couldn't figure out what was wrong with her. Once we went to a different animal hospital all together, it turns out all she had was a staff infection but it went on for so long that she still has mucus in her lungs. Mind you, my poor dog has been sick since January! Read Less