Very disappointed with this facility. One of my dogs ripped open is jowl on a fence. He was bleeding profusely and a large piece of his jowl was detached. We called Suncoast and were told to bring him... Read More
Very disappointed with this facility. One of my dogs ripped open is jowl on a fence. He was bleeding profusely and a large piece of his jowl was detached. We called Suncoast and were told to bring him in.
The first encounter with the staff was less than reassuring, they appeared confused and and indifferent. We asked how long until he could be seen, they said " 2 hours". After 2 1/2 hours of sitting in the parking lot with no further communication or concern my partner went inside and politely ask when our dog would be seen. We were told that there was now a six hour wait. All the while my dog, in obvious discomfort and bleeding.
They were quick to invite us to come, then stacked up animals in the parking lot. Just not right. If they would have just been honest about the wait, we would have sought treatment elsewhere, which is what we did.
I would recommend avoiding this outfit. They score low on honesty, communication and compassion. As far as quality of care, your guess is as good as mine. Read Less
Dave Fetterman
17 Jul 2018
REPORT
Used Suncoast Veterinary Clinic for 15 years. They were always friendly and informative. Our dog loved going their. They were also very caring the last day we took Max their. Thank you
Nadeen Martinez
9 Jun 2018
REPORT
Very friendly and informative staff and doctor. Very clean!
Steve Altier
1 Jun 2018
REPORT
They are so friendly and very helpful. They make my cats feel special.
Steve Altier - Author
1 Jun 2018
REPORT
They are so friendly and very helpful. They make my cats feel special.
Mike Garcia
19 Mar 2018
REPORT
Great staff open on Saturdays
Dashiell Ballard
4 Feb 2018
REPORT
My dog gets good care.
Brenda Benefield
24 Oct 2017
REPORT
Over 30 years of satisfied service. From the front desk to the Drs.....these people are my extended family. I've had many animals over this time and I am so blessed to of had Suncoast Vet around .
Alanna Oresté
10 Apr 2017
REPORT
I've been taking my Jax here for over a year. I think the vet is very personable and realistic. He informed me not to waste my money on things I thought my dog needed. I've done price comparisons and ... Read More
I've been taking my Jax here for over a year. I think the vet is very personable and realistic. He informed me not to waste my money on things I thought my dog needed. I've done price comparisons and found their prices comparable to the Humane Society, military base vet and definitely cheaper than most local vets. Read Less
Arlene
31 Jan 2017
REPORT
This vet's office is a huge rip-off. I was charged for my dog's ear infection drops but then the vet also charged me an extra $20 because he showed me how to use it, even though he never mentioned the... Read More
This vet's office is a huge rip-off. I was charged for my dog's ear infection drops but then the vet also charged me an extra $20 because he showed me how to use it, even though he never mentioned the fee. The vet also never used gloves, even though he was dealing with bacteria, then takung care of some other animal. Yuck! Horrible desk staff too! Read Less
Jane Darrow
7 Jan 2017
REPORT
Moved to plant city 2 years ago. Being not totally happy with the vet I was using I finally decided to go somewhere else. I was scared to change, but I'm SO GLAD I did. I don't know if Dr Logan had an... Read More
Moved to plant city 2 years ago. Being not totally happy with the vet I was using I finally decided to go somewhere else. I was scared to change, but I'm SO GLAD I did. I don't know if Dr Logan had an appt after us, but he couldn't of because he spent forever with us. We had some major concerns and he address everyone with ownership of the problem. Thank you Dr Logan I'm so glad my Duke is in such great hands!! Read Less
Christie G.
25 Feb 2016
REPORT
Very expensive!! Called the day before we took our dog to get an estimate on the annual check up cost plus shots, as well as the Heartgard, and everything was more than quoted. We were expecting a $... Read More
Very expensive!! Called the day before we took our dog to get an estimate on the annual check up cost plus shots, as well as the Heartgard, and everything was more than quoted. We were expecting a $250-260 and our bill ending up being $336!! The vet took a simple ear swab and we were charged $34 just for it. We will not be back to this vet. Read Less
Jessica Helton
25 Jan 2016
REPORT
I had to push for a blood profile, he wanted to medicate without finding out what could be wrong. Just dismissed by thoughts. Asked why "I am so concerned with my dogs health and not my own". Very un... Read More
I had to push for a blood profile, he wanted to medicate without finding out what could be wrong. Just dismissed by thoughts. Asked why "I am so concerned with my dogs health and not my own". Very unprofessional. Called and let me know results were in. Left voicemail. Went in to pick them up and was "busy" so couldn't go over them with me. So I paid $155 for blood work and now I'm at home googling the results. Terrible.Read Less
Morgan R.
27 Jul 2014
REPORT
This clinic is great! I've only had my dog for a year now. We took her to Banfeild hospital on Causeway, but they only seemed to care about taking our money than our dog! I decided to try this place s... Read More
This clinic is great! I've only had my dog for a year now. We took her to Banfeild hospital on Causeway, but they only seemed to care about taking our money than our dog! I decided to try this place since they had some pretty good reviews, and I drove about 30 minutes to get there. Everyone was so nice and my dog seemed so at ease (for a majority of the time), while she was shaking and crying at the other place. Dr. Logan was very personable and helpful when explaining every detail of my dog. I left feeling confident that I would be going back to them in the future! Read Less
barbara regla
13 May 2013
REPORT
amazing!!!
A Google User
10 Mar 2012
REPORT
Very busy office.. very efficient and well run. Very nice and helpful. Very professional. We took our cat "Sweet Pea" there today for some festering ear-mite issues. We will use them again.
Very disappointed with this facility. One of my dogs ripped open is jowl on a fence. He was bleeding profusely and a large piece of his jowl was detached. We called Suncoast and were told to bring him... Read More
Very disappointed with this facility. One of my dogs ripped open is jowl on a fence. He was bleeding profusely and a large piece of his jowl was detached. We called Suncoast and were told to bring him in.
The first encounter with the staff was less than reassuring, they appeared confused and and indifferent. We asked how long until he could be seen, they said " 2 hours". After 2 1/2 hours of sitting in the parking lot with no further communication or concern my partner went inside and politely ask when our dog would be seen. We were told that there was now a six hour wait. All the while my dog, in obvious discomfort and bleeding.
They were quick to invite us to come, then stacked up animals in the parking lot. Just not right. If they would have just been honest about the wait, we would have sought treatment elsewhere, which is what we did.
I would recommend avoiding this outfit. They score low on honesty, communication and compassion. As far as quality of care, your guess is as good as mine. Read Less
Dave Fetterman
17 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Used Suncoast Veterinary Clinic for 15 years. They were always friendly and informative. Our dog loved going their. They were also very caring the last day we took Max their. Thank you
Nadeen Martinez
9 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Very friendly and informative staff and doctor. Very clean!
Steve Altier
1 Jun 2018
REPORT
☆☆☆☆☆
REPORT
They are so friendly and very helpful. They make my cats feel special.
Steve Altier - Author
1 Jun 2018
REPORT
☆☆☆☆☆
REPORT
They are so friendly and very helpful. They make my cats feel special.
Mike Garcia
19 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Great staff open on Saturdays
Dashiell Ballard
4 Feb 2018
REPORT
☆☆☆☆☆
REPORT
My dog gets good care.
Brenda Benefield
24 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Over 30 years of satisfied service. From the front desk to the Drs.....these people are my extended family. I've had many animals over this time and I am so blessed to of had Suncoast Vet around .
Alanna Oresté
10 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I've been taking my Jax here for over a year. I think the vet is very personable and realistic. He informed me not to waste my money on things I thought my dog needed. I've done price comparisons and ... Read More
I've been taking my Jax here for over a year. I think the vet is very personable and realistic. He informed me not to waste my money on things I thought my dog needed. I've done price comparisons and found their prices comparable to the Humane Society, military base vet and definitely cheaper than most local vets. Read Less
Arlene
31 Jan 2017
REPORT
☆☆☆☆☆
REPORT
This vet's office is a huge rip-off. I was charged for my dog's ear infection drops but then the vet also charged me an extra $20 because he showed me how to use it, even though he never mentioned the... Read More
This vet's office is a huge rip-off. I was charged for my dog's ear infection drops but then the vet also charged me an extra $20 because he showed me how to use it, even though he never mentioned the fee. The vet also never used gloves, even though he was dealing with bacteria, then takung care of some other animal. Yuck! Horrible desk staff too! Read Less
Jane Darrow
7 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Moved to plant city 2 years ago. Being not totally happy with the vet I was using I finally decided to go somewhere else. I was scared to change, but I'm SO GLAD I did. I don't know if Dr Logan had an... Read More
Moved to plant city 2 years ago. Being not totally happy with the vet I was using I finally decided to go somewhere else. I was scared to change, but I'm SO GLAD I did. I don't know if Dr Logan had an appt after us, but he couldn't of because he spent forever with us. We had some major concerns and he address everyone with ownership of the problem. Thank you Dr Logan I'm so glad my Duke is in such great hands!! Read Less
Christie G.
25 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Very expensive!! Called the day before we took our dog to get an estimate on the annual check up cost plus shots, as well as the Heartgard, and everything was more than quoted. We were expecting a $... Read More
Very expensive!! Called the day before we took our dog to get an estimate on the annual check up cost plus shots, as well as the Heartgard, and everything was more than quoted. We were expecting a $250-260 and our bill ending up being $336!! The vet took a simple ear swab and we were charged $34 just for it. We will not be back to this vet. Read Less
Jessica Helton
25 Jan 2016
REPORT
☆☆☆☆☆
REPORT
I had to push for a blood profile, he wanted to medicate without finding out what could be wrong. Just dismissed by thoughts. Asked why "I am so concerned with my dogs health and not my own". Very un... Read More
I had to push for a blood profile, he wanted to medicate without finding out what could be wrong. Just dismissed by thoughts. Asked why "I am so concerned with my dogs health and not my own". Very unprofessional. Called and let me know results were in. Left voicemail. Went in to pick them up and was "busy" so couldn't go over them with me. So I paid $155 for blood work and now I'm at home googling the results. Terrible.Read Less
Morgan R.
27 Jul 2014
REPORT
☆☆☆☆☆
REPORT
This clinic is great! I've only had my dog for a year now. We took her to Banfeild hospital on Causeway, but they only seemed to care about taking our money than our dog! I decided to try this place s... Read More
This clinic is great! I've only had my dog for a year now. We took her to Banfeild hospital on Causeway, but they only seemed to care about taking our money than our dog! I decided to try this place since they had some pretty good reviews, and I drove about 30 minutes to get there. Everyone was so nice and my dog seemed so at ease (for a majority of the time), while she was shaking and crying at the other place. Dr. Logan was very personable and helpful when explaining every detail of my dog. I left feeling confident that I would be going back to them in the future! Read Less
barbara regla
13 May 2013
REPORT
☆☆☆☆☆
REPORT
amazing!!!
A Google User
10 Mar 2012
REPORT
☆☆☆☆☆
REPORT
Very busy office.. very efficient and well run. Very nice and helpful. Very professional. We took our cat "Sweet Pea" there today for some festering ear-mite issues. We will use them again.