Karen Gallagher

23 Aug 2022

REPORT

We have gone to Florida Veterinary League since our boy, Ebenezer, was a new pup…he’s now over 14 years old. It’s a very rare occasion that we’ve ever had to wait for his appointment time, understandi... Read More

We have gone to Florida Veterinary League since our boy, Ebenezer, was a new pup…he’s now over 14 years old. It’s a very rare occasion that we’ve ever had to wait for his appointment time, understanding that emergencies can and do happen. I would want my pet seen if an emergency arose. We see Dr. Darrell Horn and he is thorough with the examinations and explains new medicines when needed. Ebenezer is happy with the care he gets from Florida Veterinary League doctors and staff! Thank you for giving him the best care possible! Read Less

Nancy Hallander

5 May 2018

REPORT

I will NEVER bring my pet back to this place. This is the second time we had to wait even though we had a scheduled appointment. Today when I arrived I was informed it would be at least an hour as t... Read More

I will NEVER bring my pet back to this place. This is the second time we had to wait even though we had a scheduled appointment. Today when I arrived I was informed it would be at least an hour as they were running behind. I immediately requested my pet’s records. When I asked why they didn’t call to inform me of the wait, I was told they didn’t have time and they never know when an emergency arises. This was their response to me after the day before I received 2 messages from them wanting me to confirm my appointment!! There were at least 3 staff members sitting behind the desk and not one of them could have made calls or sent emails?!?! I understand the doctor’s time is important, but so is mine! We just moved to Vero about a year ago and this place was highly recommended to me. It is safe to say that I will not be doing the same should anyone ask me. Read Less

Andrea C. Williams

5 Apr 2018

REPORT

I have a special needs kittie who on a good day requires lots of maintenance. He has been under the care of two veterinarian dermatologists both of whom are hard to reach, so when my kittie relapses ... Read More

I have a special needs kittie who on a good day requires lots of maintenance. He has been under the care of two veterinarian dermatologists both of whom are hard to reach, so when my kittie relapses and becomes symptomatic, I turn to Dr. Horn, his established general veterinarian, for guidance. Dr. Horn, knowing kittie's maladies, many many times has been able to recommend treatment over the phone. I have offered to bring the cat in but he has always assured me that our phone consults are quite adequate (And he will not admit to it but I know he has my pocket book in mind!). Of course, when necessary, kittie pays Dr. Horn a visit :). This gentleman has also been available to consult with the veterinarian dermatologists on many occasions. We are now considering consulting with a specialist at UF's School of Veterinary Medicine. Mind you, this takes time, effort, and brings Dr. Horn no monetary income. The icing on this cake is that, when he feels it necessary, he makes follow-up calls to pet parents to check in on the welfare of their animals. I wish my own doctors did this! He is super invested in his patients' well-being :) Mrs. Stevens, the Hospital Manager, Ms. Kidd, the Hospital Asst.Manager, and Ms. Petry, the Client Services Supervisor, have individually and collectively gone to extraordinary lengths and made personal contact with me to ensure that my kittie's welfare and my concerns are of top priority. In so many ways they have gone above and beyond the scope of their jobs to take care of us both! It is clear that their number one interest is in providing remarkable service to their animal clients and pet parents. I am so grateful to have this outstanding team of professionals care for my special needs guy! Read Less

Danielle Hayek

13 Feb 2018

REPORT

Adopted my 7 year old Schnauzer (Buster) just over 2 weeks ago. Took him in for a checkup and blood work the first week and had a very pleasant experience. I had a BBQ this past weekend and Buster go... Read More

Adopted my 7 year old Schnauzer (Buster) just over 2 weeks ago. Took him in for a checkup and blood work the first week and had a very pleasant experience. I had a BBQ this past weekend and Buster got his hands on a hot dog. His stomach was not happy and this new dog mom was super scared for him. Took Buster to VCA first thing Monday morning and they saw him right away. Dr. Horn and Amber were very compassionate and they took good care of him. Buster is doing much better 24 hours after seeing VCA and Dr. Horn even gave us a follow-up call to check in. I would highly recommend VCA to all pet owners! Read Less

Melisa

8 Jan 2018

REPORT

Friendly & genuine staff, great vet(s), quality pet care! The recommendations provided for our dog (from puppy care to a major injury) were spot on! We trust our vets and the wonder staff here in the ... Read More

Friendly & genuine staff, great vet(s), quality pet care! The recommendations provided for our dog (from puppy care to a major injury) were spot on! We trust our vets and the wonder staff here in the Vero Beach office. Thank you to all Read Less

Cindy Chicvara

14 Oct 2017

REPORT

BEST VETS for me in Vero Beach!!! From the moment I walked in and was greeted by front desk, I need I found the right veterinarian services for me and my dogs. Full service and exceptional care is V... Read More

BEST VETS for me in Vero Beach!!! From the moment I walked in and was greeted by front desk, I need I found the right veterinarian services for me and my dogs. Full service and exceptional care is VCA Florida. The staff and Vet Technician were exceptional. The Veterinarian explained everything and took the time to explain the costs of the services I might need or want. What a difference after two other Vets (especially Divine Animal Hospital) did unnecessary services without reason and charged a lot!!! I will be back to VCA to care for my older show Champion as well as my Imported girl and their progeny. Thankful that a bad day (10-13), a Friday, was lucky for me. HIGHLY RECOMMENDED by this AKC breeder, owner, Handler of rare breed Finnish Spitz. Read Less

TeddyBear Friend

31 May 2017

REPORT

We took our two kittens in yesterday they did an amazing job explaining everything to us. They did everything they could to make them comfortable as they had never been to a vet before. They was a min... Read More

We took our two kittens in yesterday they did an amazing job explaining everything to us. They did everything they could to make them comfortable as they had never been to a vet before. They was a minor technical issue I spoke with office manager about. It was fixed quickly and politely in under 24 hours. Read Less

Bruce Schulman

16 May 2017

REPORT

Amazing as always. I have been taking all the critters to them for over 12 years. Never once have they been anything but outstanding professional knowagable curtious caring compassionate€. During all ... Read More

Amazing as always. I have been taking all the critters to them for over 12 years. Never once have they been anything but outstanding professional knowagable curtious caring compassionate€. During all the good and even the bad times they always go above and beyond. Every member of the staff is truly incredible. The critters love them also. You can see just how dedicated and passionate the whole staff is. Yes we do have to wait sometimes past our appointment but personally I would rather wait for excellence then be on time for mediocricy€..Emergencys happen... Sitting with a family discussing options happens.. Spending time with you answering questions happens....I will always be glad to wait for the excellent experience they provide for me and my critters. Read Less

robert kollaritsch

20 Mar 2017

REPORT

Had an appointment to have teeth extracted from my daschhund, after paying $241 for blood work, urine, and exam initionally, but canceled a day before because I called office and explained that my wif... Read More

Had an appointment to have teeth extracted from my daschhund, after paying $241 for blood work, urine, and exam initionally, but canceled a day before because I called office and explained that my wife and I could pay half on day of surgery, (Wednesday) and would pay remainder o n Friday. Payday for us both. "We can't do that" no payment plans, I didn't want a payment plan. Would pay remainder on Friday. So much for compassion, bottom line, no money, no service. Disappointed. Read Less

Kelly Spears

13 Jan 2017

REPORT

I had to get my pet put down and they were absolutely wonderful and caring!

Bobby Lybrand

17 Oct 2016

REPORT

DR.HORN AND THE ENTIRE STAFF ARE ALWAYS CARING & VERY CARING,THANK YOU ALL!!!

Bill Zentz

25 Jun 2016

REPORT

Never go to this place if you value your time - appointment times mean nothing to them and the reception staff is rude and uncaring. I will gladly pay more for a vet that cares more about its custome... Read More

Never go to this place if you value your time - appointment times mean nothing to them and the reception staff is rude and uncaring. I will gladly pay more for a vet that cares more about its customers. One hour past appointment times is common and one lady while I was here asked for a refund for her prescription from the pet pharmacy because she was waiting 45 minutes for it Read Less

Michelle Fiorella

3 Apr 2016

REPORT

Around a year ago my new puppy (at the time) had a severe case of hook worm. So bad that he almost died from anemia from the worms eating him up. We didn't know it at the time because he was a brand n... Read More

Around a year ago my new puppy (at the time) had a severe case of hook worm. So bad that he almost died from anemia from the worms eating him up. We didn't know it at the time because he was a brand new addition to our family. But he started showing symptoms one night shaking and being extremely unresponsive. We waited till the morning to take him . That morning we took him in and they pretty much noticed he was dying and they said they would have to keep him over night to save him. I was so desperate I was ready to do anything for my baby boy. That night I cried the most I ever cried because I knew there was a high chance I wouldn't be getting my sweety back in my arms, it was like losing a child. The next morning I got a call and the doctor said he was stable and that I could take him home. It was honestly a miracle. I can't thank them enough. I can't live without him. I absolutely love this place !!!! Best veterinary EVERRRR Read Less

Jenny Schmale

17 Mar 2016

REPORT

I absolutely love Dr Horn, time and again he has saved the day for me and of course my Lucy and Chloe dogs.Chloe is battling serious hip isues and Dr Horn will be performing surgery, I am scared to de... Read More

I absolutely love Dr Horn, time and again he has saved the day for me and of course my Lucy and Chloe dogs.Chloe is battling serious hip isues and Dr Horn will be performing surgery, I am scared to death but I trust Doc with all my heart Read Less

Brenda K.

1 Jan 2016

REPORT

Best not to go here for life or death situation. Uncaring. We had to put our 15 year old shih Tzu down. He was a patient of theirs for years. Days before we put him down he had a clogged nose so we... Read More

Best not to go here for life or death situation. Uncaring. We had to put our 15 year old shih Tzu down. He was a patient of theirs for years. Days before we put him down he had a clogged nose so we took him in to the vet. They tranquilized him and while he was under the vet insisted on pulling his loose teeth. I said no but she insisted. Provided many procedures that were not necessary. The night we put him down he woke us at 11:30 pm crying and in pain. I called and spoke with the vet on call. I asked if we could bring him in to have him put down and was told to take him to Vero Beach Veterinary Hospital. The vet would not tend to our little one. Very sad. Read Less

Justin M

21 Dec 2015

REPORT

Great staff and service. Vets are very knowledgeable and obviously love what they do. My only gripe is the constant delay in appointment time - it is almost always 30-45 mintutes past your scheduled a... Read More

Great staff and service. Vets are very knowledgeable and obviously love what they do. My only gripe is the constant delay in appointment time - it is almost always 30-45 mintutes past your scheduled appointment time until you are seen. If this isn't fixed, going to have to start looking elsewhere unfortunately.Read Less

Marc Badley

25 Nov 2015

REPORT

My only complaint about FVL is the wait times. I just walked out after spending 45 minutes beyond my scheduled appointment time without being seen. This has happened to me on three different occasions... Read More

My only complaint about FVL is the wait times. I just walked out after spending 45 minutes beyond my scheduled appointment time without being seen. This has happened to me on three different occasions. Be prepared to sit for a long time at FVL. Their scheduling is horrible!!! I'm going somewhere else from now on. Read Less

Theresa Isasi

3 Jun 2015

REPORT

Always great service for both my Gizmo dog and me. All staff are so proffessional and you can tell it is more then a job as you can see how they treat each pet with true care. All Drs are sincere an... Read More

Always great service for both my Gizmo dog and me. All staff are so proffessional and you can tell it is more then a job as you can see how they treat each pet with true care. All Drs are sincere and will not give treatments if not needed and I would not take my pets anywhere else. Thank you all, Theresa Read Less

fireflyfromhell911

1 Feb 2013

REPORT

I would never use this vet!!! He doesn't have a heart and heaven for bid you have an emergency don't call him because he has more important things to do also be careful of his knowledge as a vet so fa... Read More

I would never use this vet!!! He doesn't have a heart and heaven for bid you have an emergency don't call him because he has more important things to do also be careful of his knowledge as a vet so far I've lost an animal because when it went in for surgery I guess they didn't think fluids were a good idea because went I got my fur baby back he was so dehydrated that his skin was sticking together when I pinched it abit and he died on the way home so I call up dr horn thinking I might get some advise and the SOB just tells me I'm sorry but these things happen and there's nothing I can do which I think he did enough when my fur baby was there oh and he accidently overdosed a friend of mines dog on medication and accidently killed him so I would think before you go to this man as to how much your animals life means to you because to this man they mean nothing and I wouldn't have given him any stars but this site made me Read Less

briteblueyes

1 Feb 2013

REPORT

Never and i repeat NEVER call Dr Horn if you have an emergency!!! My furbaby was dying it was 2 am, and I called the emergency # on their website. Dr Horn answered the phone and told me that he could... Read More

Never and i repeat NEVER call Dr Horn if you have an emergency!!! My furbaby was dying it was 2 am, and I called the emergency # on their website. Dr Horn answered the phone and told me that he could go to the office to help us but that he had to get up at 8am and didnt want to miss out on his sleep. I then said that I thought that saving animals lives was supposed to be a Vets motto. Why have an emergency # to call if they are not going to help. My pet of 11 years died last night, his life could have been saved. Please do your beloved pets a favor and find another Vet. This one obivously does not care about animals at all only the $$ in his pocket. I have never met such an uncaring person in my life! Read Less

VCA Florida Veterinary League

VCA Florida Veterinary League

VCA Florida Veterinary League

VCA Florida Veterinary League

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