This practice provides negligent care. I brought by dog Winston here after my long time vet relocated out of state. My rescue was 6 y/o and had a seizure. I brought him here for testing and diagnosis. At first everything seemed fine, we were told it would be an ongoing process bc they would need to monitor his blood work over time to look for changes and prescribed us some meds that would help him if he had another episode. They took first set of blood work and told us  that they would call when the results came in. Anxious to know what was going on I called every few days for results and was told they would call when they came in. First set of tests were normal so they said come back in 4 weeks for the next set. Came back, they took blood again and said they would call. This time I again called them on multiple occasions for results as you can never get a response on the first try and was told they would call. They never called. Weeks went by and he seemed fine so I assumed no news was good news. Until over a 3 day weekend my dog got really lethargic. I called as soon as they open the next business day mutliple times ,multiple messages, and finally someone called back only to tell me that the blood work that occurred weeks before was actually abnormal, winstons red blood cell count had dropped significantly and that I should bring him in. I was so shocked that they were only now looking at these tests and calling me that they were bad after weeks and when I had tried to get the results right after the blood was drawn. I left work asap to bring him in which was already toward the end of the day bc it took them so long to finally return my call. When we got there my dog was to the point where he didn't even want to get up. They ran tests again, checked his stool, and told us that his blood count was even worse and that he had whip worms. I was so upset and asked the tech and Dr.Baker why no one had called me to let me know the second set of blood came back abnormal? The Dr was very cold and defensive and her response was that is was our responsibility to get in touch with them for the results not theirs. I explained that I always tried to call and was told they would call me and if a test is abnormal then they have a duty to get in touch with their patients but they never called. Dr Baker's reply was that in the medical field today it's the patients responsibility and that she even had to call her own doctors to get info on her blood work and that they don't call. This was the most ridiculous thing ever. Any Dr vet or people Dr will call you at the very least if your labs come back abnormal in fact they usually tell you no news is good news and that they may only call if the labs are abnormal. This was an utter lapse in care on their part and Dr baker refused to take ANY responsibility for it. Now the vet who saw him for both sets of labs was not Dr baker it was another young woman at their clinic but it is Dr Baker's practice and obviously their process for running labs and getting in touch with ppl is broken and she only wanted to try to cover her own tail rather than admit wrong doing. So end result of this fiasco...Dr baker said we can take him to the emergency vet or she could send us home with meds for the worms and bring him back next day.She also wrote some chicken scratch note on the back of the list of charges and tried to insist I sign it to release them of liability which was very strange. They charged us $340 for the meds and we went home only for our dog to die in our home very early the next morning. We were so heart broken. This practice refused to admit their error and just wanted us out of there asap so he didn't die on their watch. I would have sued  them but unfortunately dogs, especially an adopted rescue like mine don't get much love in court and the expense and emotional stress it would have put on me and my family was too much to take. Please if you love your animals do not take them here. Dr Baker only cares about herself and the they will drop the ball in your pets care. The techs here are wonderful and the one in the room with us during that last awful visit was very compassionate compared to the Dr, you could tell she felt terrible about the situation. My dog is gone because of this place and he was only 6 years old. This is the second time I've had to leave this review since 17' bc apparently there is a way for them to filter or have them removed but I don't care, people need to know what's happening there and if this saves someone else the heart ache that we went through then it's worth it. Read Less

Would not recommend this veterinary office! Their lack of communication and disorganization left my poor kitten sitting for 6 hours with a 105 degree fever (106 can cause organ damage). I dropped her off at 12:45pm. I was left and forgotten in a waiting room after they took my kitten back. An hour later, I asked the front desk if I was good to go. They apologized and said yes I was ok to go. After not even so much as a phone call to get approval for treatment or update me on her condition, I got worried and arrived just before closing time. From the time I dropped her off at 12:45pm to the time I arrived at 6:45pm to see what was going on, all that had been done for my sick kitten was an exam. I expressed my concern for their negligence and was told "sorry, we were busy today." The vet explained my kittens condition, I gave consent for fluids and a vitamin injection. I told the vet I was concerned with their professionalism and would be going elsewhere to have my kitten treated. When I checked out, I discovered that all the things the vet had discussed had been done anyway. Very sneaky, and shady! There's a big difference in being busy and being negligent. I will not be returning to this veterinary office. Read Less

I took my new puppy to Dr. Baker Veterinary Clinic today.. Everyone is so kind and caring.. Everyone there was so accommodating, taking their time to handle all of my questions and my puppies needs.. They took their time to help my puppy feel comfortable, and to make the appointment for me smooth and pleasant.. Thank you Baker Veterinary Clinic for helping us so much today, your the best !!! Read Less

I love Baker Veterinary! They always take such good care of my dog, Scooby. Unfortunately, my dog hates the vet.  Dr. Baker is always so kind to my boy and always makes us feel like family! Dr. Baker understands that my dog does not like to be restrained and always goes out of her way to accommodate us! This makes our Vet experiences so pleasant. She always spends time educating me about "best practices" in relation to my breed of dog. I always feel like I have ample time with her and never feel rushed.     My dog has attended Dog Daycare and has had such positive experiences. The prices for daycare are very reasonable. He always comes home happy and tried.  The clinic itself is so clean and well kept. Read Less

Thanks Dr. Baker for your awesome cae for my ferrets pocho and bigboy. Also for my dog Star . You are the best. Fends if you are reading this note please do not waist your time wither your money with another cet. I am recomendó Dr. Baker to you. She is the best. Thanks Dr. Baker for everything you do. Blanca Devuyst Read Less

This paragraph reacts to Kaylyn B's response to my initial review, which follows below. It is an outright lie that Dr. Baker wrote me letters regarding her past care of my cats. I never received anything from her in spite of stopping by her clinic on more then one occasion, numerous unanswered phone messages l left and even a written letter I mailed to her personally. What little contact I received was during phone calls I initiated when her staff inadvertently picked up not knowing it was me calling. I never asked that Dr. Baker lie, do anything illegal or even offer any specific details, only that she confirm her past true relationship with my cats.______________________________________________________________________________I've learned the hard way what many others have written about Baker Veterinary Clinic;IT'S ONLY ABOUT THE MONEY!Since 2011, when I moved to Palm Beach county, I have never taken my cats anywhere else for their medical care, including a period of longer then a year when one of my  cats saw Dr. Baker almost weekly for treatment, medications and extensive tests for chronic  renal failure; and in another instance when a different cat saw her for many months for conjunctivitis related to feline herpes syndrome. Without exaggeration I have spent well over $5,000 at the Baker Clinic during this time. And, until recently, I even purchased all of my cat's expensive food, prescribed by Dr. Baker herself, from the clinic's pharmacy.My cats are exclusively indoors and live in a third floor apartment. As a retiree living on a fixed income, it has always been necessary for me to be prudent and conservative regarding my finances. So I've had to say no to some vaccinations, routine exams, tests and X-rays when there was no indication they were truly necessary. I dearly love my cats and know them well, always (successfully) relying on my personal judgements and instincts regarding their wellness, but when I did feel it was necessary, never hesitating to bring them to Dr. Baker. This approach has served them well. They are in outstanding health and approaching their senior years with no medical issues.Now I am about to move to a new apartment where the management office requires documentation that my cats are under veterinary care. They do not require specifics or details of exams, tests, inoculations, etc., only confirmation that a relationship with a veterinarian exists. But, in spite of the past seven plus years, Dr. Baker has refused to provide this documentation unless she first re-exams and treats the cats, at my expense. She has even denied my request for a copy of medical records for services, tests and medications provided in the past.I am moving locally and told Dr. Baker that I intended to continue my association with her practice after my relocation. But her greedy desperation has been a lesson well learned. I no longer believe that the care received from her is motivated by achieving the good health and well being of her patients, but rather is driven by maximizing profits, even at the expense of pets she is entrusted with. I have found a new veterinarian. Read Less

We've been using Baker Veterinary Clinic for several years. We have always received excellent vet care and feel the Dr.'s take time to address all our questions and concerns. They helped us through the challenges of the loss of our first dog as he was at the end of his life with numerous health challenges. We now bring our Weimaraner puppy to Baker even though it is a 25 minute drive. It is worth the trip knowing Baker Vet is always understanding and makes our visits easy. Their front desk staff is great as well as the vet techs!!!! Read Less

The absolute best around Dr Baker and her staff are ROCKSTARS!!!! The are so thoughtful and caring and are very detailed when explaining the things that need to be done and why. The simply are the BEST at everything they do!! Just ask Daisy!!!!!! Read Less

Dr Baker has added months to my cat's life. She has kidney disease and her first vet treated her in an outdated fashion. Dr Baker knows the newest treatments and has adjusted my cats treatment plan and I'm convinced this has added months to her life. Read Less

I have 4 fur babies that get the best care from Dr. Baker and her staff. From Emergency visits to routine care I am always confident that my dogs are well taken care of and the staff is always courteous. Read Less

If I could give negative stars I would!  This was my second visit, first was not a good visit but I thought since it was first  visit maybe I was apprehensive, not so!  Second visit had to wait over an hour, then the vet came in and didn't even review what was said last visit!  Changed what she told me from the last visit!  Then left to check a dosage and said, I'll be right back and never came back.   Vet tech came in and said ok u r all done!  Tried to give a prescription for something we didn't even discuss!  Just an awful place and we will not be back!  I heard good things about the rescue but stay far far away from this Vet!  Stay away from this vet!!!!!!!!  So frustrated! Read Less

Superb care for my two fur balls. Been going to see Dr. Baker for a few years now and its just a great experience for the cats. They are nervous at first but they calm down pretty quickly when they are being attended to. Great staff as well. Read Less

Sent my first child (a rottie) with my husband to investigate some scary stuff, so far they have been loving and welcoming. This is exactly what you need when you are worried about your furry family members health. Thanks guys! Love, The Cappels and Nico. Read Less

My wife and I have used a couple different vet offices in South Florida and they are by far the best. My dog loves them. They are affordable and also do boarding. I cannot say enough about how great they are Read Less

I have not used the vet services, only the boarding. We have boarded our two dogs here on four separate occasions. On three of the four, my dog was not properly administered her medication (we had extra left over, telling us they didn't give her the medicine). Most recently, one of my dogs was given a Bordatella vaccination that was not needed. I was told she was now "double vaccinated" and that it wouldn't cause her harm. I wasn't charged when I found the mistake, but it makes me very uneasy that a vet's office can't get once a day medicine right and then administers a vaccine that is unnecessary. The people that work in the boarding seem nice and my dogs are tired when they get home, but I am not comfortable leaving them someplace when I can't be sure they'll get their medication, no matter how clear I make it; and based on experience I can almost be guaranteed they WON'T get their medication. I would recommend only considering Baker for boarding if your pet does not require medication. Read Less

Dr. Baker and her staff are excellent. While on vacation in November my dear Nikko was sick. He had thrown up his breakfast. I called Tuesday morning to see if the could see him. Without any hesitation we were given a time to come in. After some testing, an X-ray was done and low and behold a devastating prognosis was being shown to me right before my eyes..... spleen cancer that was starting to break apart. Mind you these people do not know us let alone my Nikko... who... was a super vibrant, lived to play ball, excel at everything he did...we were being consoled to make the decision of letting him go. Though I have been through this procedure 1 too many times and it never is an easy decision...Dr. Baker and her staff were very compassionate and treated my boy with dignity and respect. Sorry that you met us this way....but I am glad I made the best decision to choose your clinic. Thank you thank you. If we come down next year, which we plan on doing, we will bring you our new little friend Kimber. She is currently a 13-week old Belgian Malinois who is currently going to puppy training. Thank you dr. Baker and your staff and have a Merry Christmas. Mehr anzeigen Read Less

Refreshi That they have Saturday hours when most vets no longer do. Great for those of us who work. They squeezed me in with my injured cat saving me a visit to an emergency clinic. They will be getting all my business. Very friendly and helpful staff. Read Less

I have been a dog groomer for 32 years I have a beautiful euro doberman I feed him the best food I bathe him in the best shampoo and I was taking him to another vet since he was a puppy. I asked my other vet why my dogs coat seem to be very dry and grow in looking like a dead hair in some areas... his response to me was some of the blue Dobermans and red Doberman have skin issues, and just dismissed the issue!! As a dog groomer I hear many things from people being satisfied or not being satisfied with the veterinarian, so with this information I decided to take my Doberman to see Dr. Baker. After looking over baron Dr. Baker suggested we do a thyroid test because of the spars dry hair in areas and obvious fading and discoloration of the hair as well... at that point I explain to Dr. Baker I spoke to my prior vet about this one year ago.... after the thyroid test Dr. Baker came back with the results and sure enough my sweet Doberman has a thyroid condition.... I am very disappointed and angry with my other vet for knowing my dog for so long and either not caring or not knowing enough to detect this condition.... and I am truly grateful to Dr Baker for her diagnosis after five days of being on thyroid pills Barons coat not only looks better but he's playing with his toys more and he's acting like a young strong the dog should��������❤️ Read Less

Dr. Baker and her staff are the best! I have brought everything from dogs, cats, chickens, bunnies, ducks, goats and my daughter's lizard to Dr. Baker for years. I trust her recommendations as if these were her own pets. She even gave an injured frog a hysterectomy to save it after my duck didn't finish eating it. Her compassion for animals is far beyond that of some vets I have gone to. I recommend her clinic to everyone that asks! Read Less

Very disappointed. I had a 10:30 appointment with my 5 week kitten. I heard good things about this vet and since I am new to the area decided to bring the kitten here. Now this isn't close to my house, 20-25 minutes away but I don't mind traveling for quality care.Signed in with not problem, the place was nice and clean, they took us back before 10:30 to little room which had one chair and I have a cane so we took turns sitting for an hour with no sign of the vet. We left.It may have been different if someone popped their head in to let us know there was an emergency or delay but no, we were forgotten.I don't care how good you think you are but I wouldn't give bad customer service and I won't tolerate bad customer service. Looking for another vet Read Less

2nd time visiting this location. the first time had been bad but this was even worst. I had heard good things about this vet this is the reason we came here. But today, I had a visit at 10:30am with 2 small kittens for an appointment. Literally stood in a room for an hour. Finally had enough at 11:30. No one bothered to tell us if the vet was busy or if there was going to be a long wait. the kittens were hungry and antsy, being in a carrier for 2 hours is too much. I will not be going back to this vet. Read Less

I took my gsd to see Dr Baker. Dr Baker was very kind & took his time with me & my dog offering the best possible care. The cost was very reasonable and the care provided was excellent- my baby got better in no time. Thank you Dr. Read Less

I brought my pup here to be neutered and I am very pleased. The surgery went well and everyone has been great about answering my questions. However, the cone they sold me is way too big. They didn't have the right size in stock, so they gave my pup the next size up and it is just huge. I had to go to Petsmart to buy another cone for $30 which was an inconvenience. Read Less

After taking my Dachshunds to vets all over Palm Beach County, we met Dr. Baker and have never strayed (see what I did there?). I trust her with the lives of my beloved dogs and always will. BVC is a top facility and provides excellent preventive care, surgery, hospitalization, and emergency treatment. I cannot recommend Dr. Baker highly enough. Read Less

This place is a great place I have taken both of my seeing eye dogs there and they are very good. They also have there own Web page and give you information on where to get medication for your pets to other than an expensive place like other vets we have been too. Read Less

I took my dog for over a year a few times a week to doggie daycare, never using their vet services. I would give 5 stars to the techs who handled my dog. They were excellent. My issue is with Dr Baker. There were dogs with parvo, my dog was around them and I was not informed.  Dr Baker elected not to inform the dog owners or have the office manager tell them. Intead one of the techs kindly told me. I immediatel went to pick up my dog and when I spoke to Dr Baker she was very condescending. Had the nerve to tell me, "There are bigger things to worry about in the world." Never took my dog back there again. Read Less

The ABSOLUTE WORST experience I have EVER had at a vet. If want to keep your pet alive and well then take your animal anywhere but here. I wish I would have seen the 2 star rating on yelp ahead of time. Now its too late. I don't even know how they're still in business. Read Less

Our family of pets has been with Dr Baker since 2003. All the doctors and staff here are extremely knowledgeable and kind. Our pets have been well cared for through every check up and ailment, from the beginning to the end. I would like to comment that Dr Baker has uncanny knowledge about what ails her non human speaking patients. I value her opinions and recommendations regarding the care of my furry family! Read Less

The staff and doctors are great. My dog Smidgen has been going there since she was a puppy. My birds see Dr Baker who is great, knowledgeable and I felt great with the care. I live in Boynton beach but they are worth the drive for the quality care we get. Read Less

A TRAMATIC EXPERIENCE!!! I don't want to relive the experience by writing about it. I just want to say if you love your baby do NOT take them here. The doctor was cold as ice and the staff was uncompassionate and rude. I had to ask to see my dog multiple times and waited hours when no one else was in the office. Why? I basically had to demand they give him to me. They convinced me to leave my puppy there overnight and then their phones were turned off all day and I couldn't reach them. I never received an apology. I know vets are expensive but I felt taken advantage of and raped financially.  I took my dog to a different vet immediately and had a completely different experience. If you love your pet take them to Canal Animal Hopsital. The people are caring loving, compassionate and honest. Read Less

I love this clinic. My dog Casper has been going there now for 2 years. The staff is great!! They take good care of my baby. Definitely recommend them. It's a clinic, daycare and hotel all in one. Great place!! Read Less

We moved out of the county and we still drive back to make sure our pups get the best care! Thank you Dr. Baker and your entire staff! Everyone is always super nice and genuinely cares about our fur babies :) Read Less

Absolutely wonderful Vet in PB county. I have been taking my 10.5 y/o lab mix Bella there since she was a puppy. Every time I return the front desk staff is very courteous and always welcoming. In the exam room Dr. Katz takes his time and is very thorough and takes time to answer my questions. He is also very good with Bella and typically examines her on the floor so she does not have to jump up on the table. I would definitely recommend Baker Veterinary Clinic.Read Less

Baker veterinary and day care simply put is the best. The facility and staff are professional. The team is knowledgable, kind, careful and honest. Our family is so fortunate to have had our english mastiff, Ace under their care for his regular check ups and boarding since he was a puppy. What it meant to our family knowing Ace was under great care while we were at work or on vacation gave us wonderful peace of mind. Doctor Bravo and the entire team at Baker is first class. To all the staff from every department of Baker, We greatly appreciate all the hard work you do! Thank you so much!! Stacy, Tom and Ace Read Less

Baker veterinary and day care simply put is the best. The facility and staff are professional. The team is knowledgable, kind, careful and honest. Our family is so fortunate to have had our english mastiff, Ace under their care for his regular check ups and boarding since he was a puppy. What it meant to our family knowing Ace was under great care while we were at work or on vacation gave us wonderful peace of mind. Doctor Bravo and the entire team at Baker is first class. To all the staff from every department of Baker, We greatly appreciate all the hard work you do! Thank you so much!! Stacy, Tom and Ace Read Less

It should be a minus here. They killed my cat. My mother passed and when I came home, my cat had issues. I took him here and still crying as mother just passed 2 days prior, Dr. Baker screams at me to stop crying and I did that to my cat. Needless to say, he had diabetes. She instructed me incorrectly on the procedure (I later found out you were supposed to move the location everyday), gave me the wrong dose even though I went in daily for glucose checks. He went into a coma and I had to put him to sleep. I was later told by the vet that yes, he could have been saved. Read Less

I adopted a dog from Big Dog Ranch back in September 2013 and this was the recommended veterinarian to me. I brought Pink Floyd to see Dr Andrews because he wasn't eating and had really bad skin. He checked him out and recommended that I give him a different food, some good exercise, and some time. I bought some food and brought him home.Fast forward 6 months- I got a reminder in the mail that he was due for a fecal and bordatella vaccination. I brought him in, the techs were very friendly and the hospital was very clean and well maintained. My tech was really great with my dog (he's huge, so a lot of people are afraid of him) and put him at ease. I left him in the room alone for a few minutes and when I came back, she was there petting him and letting him lean on her. When we weighed him, he had put on 30 pounds since he had last been there. He could stand to lose about 10lbs, but it was a bigger concern that he might have some other issues like heart worm because I'm a little spotty on his monthly Frontline and Heartguard. They suggested a heartworm test and I agreed completely. Thank God it was negative, but I'm really glad we ruled it out. I wish that more people understood that their pets need medical care and that suggested tests are not meant to rip them off but to ensure that their pets are in good health. I switched to Revolution for Heartworm and flea and tick prevention at their recommendation because it's a single dose rather than 2 that I might forget about. Everyone here was very professional and friendly and took great care of my pet and my concerns. I felt that their prices were reasonable and that everything they gave me was necessary or more convenient than what I was doing. Great experience and I'll be going back and recommending others here! Read Less

I have been a client with Baker Veterinary Clinic for over 25 years. In this time the Doctors and staff have always shown the deepest compassion for my 4 legged furry babies. Over the year of course I have been at the clinic for the usually yearly shots and for some emergencies. No matter what reason that brings me to the clinic I have always been handled professionally and compassionately. Always caring for my babies, yes I don't worry when my little girls are in their care because I know they are getting the best care anywhere. One other things to keep in mind, Dr. Baker is the best surgeon around because Dr. Baker's hand holds the scalpel and God hold's Dr Bakers hand.Read Less

We have taken 2 dogs and 3 cats to Baker Vets. Their prices are very good and they will work with you and your animal. I love that they never do anything without telling you first. There are vets out there who just do it and then say heres the bill figure it out. The only problem we've ever had was with the male dr. (and I don't know if he's still there) who has a bed side manner of Dr. House, but wasn't very accurate. I just ask not to see him. Everyone else is great and no one else makes you feel like your an idiot. We've since moved out of the area, but are unable to find a good vet, so we are thinking about driving the 40 min to come back here.Read Less