Latest review: 5/11/2016
I think this is the most heartfelt and well-deserved review I ever done in my life. We owe Dr. David and this hospital the life of my beautiful puppy, Bowie. Each and every p... Read More
Latest review: 5/11/2016
I think this is the most heartfelt and well-deserved review I ever done in my life. We owe Dr. David and this hospital the life of my beautiful puppy, Bowie. Each and every person in this place is the most wonderful person you'll ever meet. Really. When you are in the waiting room, watching every person of the staff working - now that I kind of know them all -, they all have so many beautiful virtues. You observe them and you are in awe. They are right there with their hearts pouring and exposed all the time for you. They really love each and every animal that enters through that door, they know them by name and they remember everything of you. It's like arriving to your Christmas family dinner :).
Dr. David has been an angel to us. He is a gem, full of brightness, intelligence, uniqueness. He has been there in the good and in the bad ones, right there next to us answering every list of questions we bring to our visits, with a big smile in his face, and extending his wise hand in every health problem our dog have had. I cannot explain in words how thankful we are to have found him. Do you remember those moments in life when you just know when your loved one is in the best hands, and you rest assure that whatever they say or decide, IT IS right, accurate and supported by the deepest point of view in science you can get in terms of knowledge? That, makes you breathe in peace, relieved, happy, secure, specially as a dog parent where things get a little bit difficult to interpret (since dogs cannot talk!) That's Dr David for us. He follows his instincts, he acts, he educates us, he loves our dog as much as we do, he calls us and replies to us and... he is so THERE; caring and loving, and as smart as you can get, since day #1. He always, always, goes the extra mile, and you leave his office so fulfilled.
Our puppy caught a bad and hard to detect virus, and Bowie felt very ill. The way Dr. David analyzed, interpreted, advised and helped him throughout, was admirable. That cannot be bought, that is a gift. That's why every person that chooses Hometown is lucky; actually, FULL of luck just because their pet is going to be taken care of by someone like him, or by any of the wonderful doctors in this hospital. My husband and I are grateful beyond words for the life that emerges from this place, and the love they are willing to give. Our world and Bowie's world is a better one because of them.
In regards to the hospital per se, they are incredibly organized, is beautiful and super clean, and they never forget a thing, really. Every follow-up happens, every call needed happens, every medicine refill or routine meds happen and is remembered, they even help you fill out claims for the insurance so you don't have to do it and feel insecure. Everything flows so responsibly, nothing is taken for granted, everything is appreciated and personal, you can feel that. Thank you Dr. Elizabeth too, Kaitlin, Mae, Vanessa, Ashley, Cinthia, Brooke, Humberto, and all the people in there that has made Bowie smile, that has made us trust, and have faith and be full of joy with your service. We cannot be in better hands. No one can be in better hands. Period.
Thank you for being a family to us.
Elaine, Rodolfo & Bowie Read Less