Cedarcrest Animal Hospital

Today was my first visit but I had spoken to several people prior across multiple days and was always treated with patience, understanding and attentiveness. While I was at my appointment I received guidance by the Hospital Administrator Amarilis and the information I received from Frank (the dog evaluation and rehabilitation expert..."Trainer" just doesn't say enough) was invaluable. The Practice Manager Meagan was very timely in her communications and made the scheduling process smooth. I am confident in going forward with their assistance and look forward to the development of the skill sets in both myself and Barkley that will enable us to be successful in all scenarios. Read Less

I've been taking my pets to Cedarcrest for a few years and have loved Dr. Chase and have been willing to pay higher prices for good service. My last few interactions with them have been pretty disappointing, so much so that I will be looking for a new vet. They place you on hold forever while waiting to make a simple appointment, don't respond at all to requests made online, and the quality of care since Dr. CHASE has been on maternity leave has gone down drastically and wait times have gone up significantly. I brought my animal in for an eye infection and was told I'd have to pickup the med the next day well the med didn't come in until 5pm the next day and they close at 6pm meaning my cat went 2 days without the meds for no acceptable reason. They also charged us $43 for a med that other vets sell for $15. So unless you want the extra hassle and high costs to receive sub par vet care, is avoid this clinic. Read Less

The doctors are very knowledgeable and are patient when we have questions! Even with our very energetic lab, they are very kind to him and show him as much love as we do. Our lab enjoys the doggie daycare very much and is always willing to go (he whines when we pick him up lol). Our lab had to be neutered and have a his belly button fixed. The doctor did very well and our lab healed in no time! As for any vet, the prices are high which is common no matter where you go. Doggie day care for half a day is $15 and for a full day is $22. You do have to bring your dogs own food if you prefer. The vet has food just in case. That would be the only negative thing I would have to say about this. For any on questioning if they should go or not, let me help you...GO!! You won't regret it! Read Less

Dr. Chase and the staff at Cedarcrest Animal Hospital has provided excellent care for several of our pets over the past several years. We have used not only the Vet care, but grooming and play care!!! Frank the head dog trainer and his staff are absolutely the best there is! We love Cedarcrest Animal Hospital and wouldn't take our beloved pets anywhere else!!! Read Less

We just switched Vets and decided to give Cedarcrest a try. I really like how friendly and knowledgeable the staff was over the phone and in person when we toured the facility. The facility smells and looks clean, they have a separate sterile room for surgeries, rows of kennels in the back for every size dog that are kept clean. I'm definitely going to give the groomer a try with our husky. The prices are a few dollars more than our old vet, but the customer service, atmosphere, and knowledge of the staff that works there, makes it worth the few extra dollars. Read Less

A month ago I got a call from my mom while we were out of town that our 13 year old Maltese was sick. Dr. Qualles examined him and said he had 3 bladder stones in his urethra and 5 in his bladder and needed surgery that day to avoid an emergency. She said if we waited 2 days until we got home it could turn into more of an emergency. I expressed my concern about him being 13 and having a heart murmur. She said that she wasn’t too concerned. I didn’t consider the fact that my dog would never be the same. The doctor should have told me the risks of this surgery. She should have told me 13 was too old to recover from this and he could stop eating, start urinating all over my house day and night, start being aggressive toward my other animals, etc. I’ve talked with a few other vets who said they’d never do this on an animal over 9. I wasted $2100 on this surgery (which I was originally quoted 1600-1800) because I’m probably going to have to put him down. This should have been an option/suggestion from the beginning. I don’t have 24 hours a day to dedicate to taking care of my dog. I love him but it’s time to let him go. He’s miserable. Read Less

We have been going to CAH for 8 years. The staff has always been great for veterinary services and grooming. We never felt like we were being oversold and the prices felt fair. However, we gained a new appreciation when our dog became diabetic 2 months ago. All the staff members from the front desk, the vet techs, groomer and the docotrs were just as upset as we were and we could truly feel the love they had for our furbaby. They have been so patient while helping us figure out our new normal. We feel so thankful to have them just a call away and wouldn't hesitate to recommend them to anyone who doesn't want anything but the best care for their little ones.Read Less

Cedarcrest Animal Hospital is the best place to take your pets. The facility is always clean and the staff is always friendly. The doctors are amazing. Their doggy day care program with Frank Ortiz is amazing. Whenever i take my GSD there he always comes home happy and tired. It's an perfect place for dogs to socialize and be trained. Read Less

Great facility. Staff is very polite and pleasant to deal with. Courtney the groomer does an excellent job on my bishonpoo. I quit another hospital for Cedarcrest after they told me my dog was fine and the same day Cedarcrest, Dr. Chase diagnosed an ear infection. Would recommend greatly. Read Less

We have used Cedarcrest animal hospital once prior to our latest (not so great) experience for boarding. The only area I experienced was the lobby, from what I could see it is a very large and beautiful facility and everyone was very friendly. This last time I dropped my dog off for a few days of boarding, payed for extra walks, kong treats everyday, a full bath, and brought my dogs homemade dog food (he has a very limited diet due to allergies.) When I picked up my dog I immediately knew something was way off. He was soaking wet, didn't smell clean, his white fur was brown, and his nails looked like a complete hack job, still long, jagged and some not even cut. It was very clear that they just wet him down, and didn't bother actually washing him. Even though that is what I payed for. Which makes me think, even though I payed for extra walks and treats, who knows if he even got them... on our way home is when the horror started.. in the years we have had our baby he has never had an accident. The poor exhausted guy had diahrea all over the car covered in blood. I called the office and they passed me around on the phone until one doctor said nonchalantly to just add rice to his food..... my dog is allergic to grains..... yeah, no thanks. She also mentioned that because they take in SO MANY dogs at once that they may have just given him their house food.. That's not okay. If you can't keep up with the amount of animals you board then obviously They are not being given the care they need while in their care. It couldn't have been the first time he had blood and mucus in his stool, why didn't someone notice and have one their vets treat him on the spot? We had to rush him to his regular vet and now a month later we are still dealing with the aftermath of boarding at Cedarcrest animal hospital. Never again. Never again. Never again. Read Less

Your facility is very clean. The staff is very friendly and seems quite knowledgeable. We just got a dog for the first time last year. We also got another dog this year. Appointments have been quick and simple. My two opinions and or frustrations are as follows. It would be cool if scheduling online was a more realtime process. I have attempted this twice and both times I never received any confirmation of the appointment. One time I was under the impression that I had an appointment only to find when I arrived that it was not scheduled. The stag was very apologetic and explained the online process. My second is my most recent visit. With my first dog I had one puppy exam and my other two trips were simply for vaccinations. There was no exam need and I was only charged for the vaccines. With my new dog I had my first puppy appointment and at that time we determined that her age was incorrect in your records. This was important because it determined her age for certain vaccinations. At our last appointment her age was still incorrect in your system and the team was originally only going to give her a second distemper. She was actually due for her third and rabies. During the previous visit I was also told that my last visit would not require an exam and that all I would pay for was vaccinations. I believe due to the incorrect age she was given an exam and then the correct vaccinations. This caused me to pay for another exam. It was unexpected and inconsistent with my first experience and what I was told at the previous appointment. I truly do appreciate all your service and I recommend you faculty to all my friends and neighbors. Please just make sure that the process is consistent. Read Less

Thank you Dr. Qualls and staff for taking care of Wicket. Dr. Qualls is amazing, she was able to figure out he had a liver shunt and that is why he was so sick. Yesterday she got all the pony tail holders out of his stomach which started to go in the intestine. He had a total of 8 that he ingested. THANK YOU AGAIN! Read Less

After my dog had a surgery at another vet in the "Hiram" area the wound became infected in a few days after the surgery. I could not get any return calls from the "Hiram" vet however Dr. Qualls and Maria were so kind to meet me the next day on their day off. They were so sweet and my dog loved them. They were kind and gentle and caring. My dog had to have another surgery but thanks to Dr. Qualls my dog is healing nicely and doing 100% better. The staff here are awesome and it is so nice and CLEAN! Both my dogs will only go to Cedarcrest Animal Hospital from now on! 5 stars!!! Read Less

My poor Gracie , a mini chihuahua, fell very I'll today. Without hesitation they got her in and took very good care of her on top of keeping me very well informed of her condition. I was able to bring my girl home healthy and much happier. I just wanted to give a shout out to the staff at this hospital as they were just very kind and honestly seemed to care about the well being of my baby and not just the money. Thank you so much for taking care of my fur baby. Read Less

Anyone that needs a place for their fur babies to stay for a day of play care or to board them, this is the place. My daughter's Black Lab, Harley, has been going to play care there for several years. She loves it. The staff is super friendly and if you need some training for your dog, Frank is the guy to do it. He is very good at training and is also a very friendly guy. He calls me Grandpa - Harley is my Grandpup! Read Less

Dedicated staff to make sure your love ones get the best care possible. Clean building and professional staff, and hours to meet your needs. We have 2 Doberman's and they are treated like family by Cedarcrest Animal Hospital. Read Less

We are loving Cedarcrest Animal Hospital! Our puppy loves being a part of "play care" and the staff is amazing. She always comes home clean and worn out from playing. We have switched over all of our services to them (vet, grooming and doggie day care). It's been wonderful having all of that under the same roof! Read Less

I went to this place because my normal vet was closed (during their normal business hours) so someone recommended Cedercrest. My cat recently had surgery and we were concerned with the something. This place was awesome. They took us in quickly without an appointment and addressed our concerns. I will continue to take my pets to their facility because of the kind staff and excellent service. They were upfront with there costs and there business hours are awesome for our rural area. Highly recommend! Read Less

My neighbor dropped off a kitten to me, thinking she belonged to me. I took her there to get age estimated. They offered this three weeks old kitten a new home within a minute!! My goodness, what a sweet people!!! Needless to say this kitten has a new home with someone who can take good care of her! Thank you! Read Less

I am highly impressed with the staff. They are so pleasant and professional. Seriously, I had to change the appointment two hours after I made it because of court for my job. Sandy was super understanding about it. Dr. Chase is amazing and super friendly. I cannot say enough good things about them. Read Less

Cedarcrest Animal Hospital has taken the norm of an animal hospital to a whole new level. Upon entering Cedarcrest it's like walking into a spa. The aromatherapy diffused into the air and the tranquil music is very inviting. The staff members are top notch. Their customer service is exceptional and they all really love your pets. Don't let the beautiful architecture imply high prices. They are priced competitively if not better than surrounding animal hospitals. I have 3 dogs (2 Miniature Schnauzers and a Rottweiler). They usually pull back when we would go to other vets buts that's not the case a Cedarcrest. They all walk in happily waiting for someone to love on them. We've used Cedarcrest for vet services and boarding. Read Less

If you are looking for great customer service and people who really care about your pet, then Cedarcrest Animal Hospital is the place to go. Dr. Qualls is currently our primary vet for our dog Bronn. He had a scary health condition that had us believing we were about to lose him, but Dr. Qualls caught it early and knew exactly what to do and informed us on what to expect & how to help. Our puppy Bronn is now super playful, growing fast and overall healthy, and I feel it is all because of the caring and dedicated staff at Cedarcrest Animal Hospital. Highly recommendedRead Less

I love this place. They have been the first place to actually give us some answers. Our dogs have seizures and they have been so understanding and helpful. The boarding is very reasonably priced and very easy to book. They have made me feel very comfortable leaving our babies in their hands. We have finally found our vet!! Read Less

Just moved to the area and my 2 Weimaraners have totally freeked out. Put them in their cage and the male ripped up his paws trying to get out. They were able to see my dog immediately, the staff and doctor were great. Will be using Cedarcrest Animal Hospital for my Vet in the future. Very clean and organized. Thanks again Read Less

I absolutely Love everything about Cedarcrest Animal Hospital. The hospital is the nicest and cleanest animal facility I have ever been in and the entire staff is amazing. the receptionists, technicians and groomers are so professional and kind with my animals. Dr. Qualls and Dr. Chase are by far the best vets I have ever come across, i recommend them to everyone! the doctors' are obviously the reason why Cedarcrest is such a wonderful hospital, their leadership of their outstanding employees makes the hospital feel more like a resort for your animals! they offer grooming boarding and doggy day care in addition to medical treatment. Jake is the best groomer I've met in this area and Frank is probably the best dog trainer in the world.,not exaggerating Read Less

Have used Cedarcrest Animal Hospital for boarding for awhile but my last experience was not a good one. My dog came home itching and scratching and without his bed. Picked him up on Saturday afternoon and have still not gotten his bed back after calling twice and no call back. I was informed they had over 80 dogs the same weekend. I could be wrong, but I think that is too many dogs for them to be cared for properly. Read Less

We have taken our pets to Cedarcrest since day one. Their staff is amazing! You can tell it's an environment where everyone enjoys their job. It's easy to get in for appointments. We always get a follow up call and we got a personalized card when one of our pets passed. The facility is always clean and I trust that my pets are well taken care of and loved on when they are there for surgeries or when being boarded. We won't go anywhere else! Read Less