Lake City Animal Hospital
Acworth, Georgia
General Info
Welcome to Lake City Animal Hospital where quality care for your pet can be reliable and affordable. Whether your pet is in need of routine veterinary services, pet services or you are experiencing a pet-related emergency, we want to help and support you. Since 2001, we have developed a strong relationship with pet lovers in North Cobb and surrounding counties -- owners who value the commitment we've made to delivering state-of-the-art care for animals and respect for their owners.
We've developed a highly responsive, caring team of certified veterinarians and trained support professionals capable of servicing all your pet's health care, grooming and boarding needs from birth and throughout his or her entire life.
We've developed a highly responsive, caring team of certified veterinarians and trained support professionals capable of servicing all your pet's health care, grooming and boarding needs from birth and throughout his or her entire life.
Reviews
Tammy K.
4 Nov 2020
REPORT
THEY GAVE MY DOG THE WRONG VACCINE AND SHE GOT SICK!!!!
I wish I could give negative stars! This place is horrible! I have a main vet in Cumming, GA but just moved to Kennesaw this year. I called to m...
THEY GAVE MY DOG THE WRONG VACCINE AND SHE GOT SICK!!!!
I wish I could give negative stars! This place is horrible! I have a main vet in Cumming, GA but just moved to Kennesaw this year. I called to make an appt for my dog to get her 6 month Kennel Cough vaccine (Bordetella) and I know for certain I asked for that, because I never remember what any of the shots are called so I had the email reminder pulled up from my previous vet. After the appointment they brought me Lexi, but then I waited in my car for 45 minutes someone to come out with my bill. I asked 3 different people to send someone out bc I had to go to another appt. They never did so I had to leave. Then when I called they didn't even apologize they just said, "so you want to pay over the phone?"
My dog had caught a cough that when I researched the kind of cough it said kennel cough. So I took her to Lake City again. The doctor said he was not sure but he wanted to start her on antibiotics and a cough suppresant in case it is the start of Kennel Cough. I paid $148.37 for that visit and the meds.
Then when I was taking Lexi to her main vet for her annual appointment, because I want to keep her on the same heartworm and flea prevention, I had Lake City email her records. My vet lead came out and asked me why Lexi received a Distemper shot in July and that she was due for Bordetella. I was like WHAT??? I called Lake City and Ashley confirmed that they definitely have Lexi the Distemper shot bc they remove the label from the bottle and place it on her paperwork and scan it in. I was so upset. I cried bc my 12 year old dog was now sick and it could have been prevented! I told her I'd like all the money back I've spent for a vaccine that was not ordered and the illness visit and meds that was due to Lexi not receiving the correct vaccine. And I said that doesn't even begin to rectify the situation! She said she would have to speak to the owner and she'd call me back.
A week later, I had to call them back as there was no follow up. Ashley said the owner said I would need to prove that Lexi has Kennel Cough by getting blood tests that I would have to pay for before he would refund my money. WTF? Let's put two and two together here dude! My dog has NEVER been sick. You have all her records. The only thing she's ever had is a heart murmur her whole life. You gave the wrong vaccine and I live in a downtown area where there are a ton of dogs... DUH!!!!!! Man up and eat your workers' mistakes and then have a meeting to ensure this doesn't happen to anyone else's animal! Is that really too much to ask after my 12 year old dog who is my moon and my stars is now sick? Even if all tests were done and it turned out not to be what I think, the refund is less than $200 which is a drop in the bucket for you to just own up to an initial unnecessary mistake and keep it moving.
Another employee called me back over a week later and stated that I got a detailed receipt the day of the vaccine and I told her I did not bc I had to pay over the phone days later bc not one person brought me my bill in 45min! She said ooooh I was not told that. Then she said well the boarding place shouldn't have taken her without an updated vaccine. I was like lady.... who is telling you all this? I have NEVER once taken my dog to a boarding facility. She said ohhh well they told me... ok well it seems I didn't have the correct information so let me call the owner again and get back to you. Yeah that was frickin weeks ago. I've tried calling back but no answer and no response from that person. What the heck? Get your sh*# together!!!! And stop avoiding the situation. This review is going everywhere now. You can thank your own actions for that one!
South Paw's Doberman
28 May 2018
REPORT
Best vet around! We drive 45 mins just to see them!
Hailey M.
15 May 2018
REPORT
Overall, good staff and doctors! I went to both offices- the one in Acworth called Acworth animal hospital and the Lake City office. The Lake City office is bigger and more up to date but the staff is...
Overall, good staff and doctors! I went to both offices- the one in Acworth called Acworth animal hospital and the Lake City office. The Lake City office is bigger and more up to date but the staff is equally nice. I waited a while for my baby to get X-rays and be seen about at the Acworth vet but they were really busy and took great care of my dog. She basically broke a part of her shine bone and it needed to be wired and pinned. They have a surgeon I'm unsure if he is an orthopedic surgeon or a general surgeon but his name is Dr. Carmichael and he was AWESOME with Dora. He consulted with me quickly and was knowledgeable about what my pet was going to be going through. He got to her surgery the same day we consulted and I picked her up the next day! The staff that checked me out was very friendly and helpful with all of the questions that I had. They gave Dora lots of cuddles which is greatly appreciated seeing as I treat my pets as family and love for them to be treated with care. Highly recommend them for whatever your pet needs! Will be coming back to get my baby spayed with them when she is 6 months. Thanks so much Lake City Animal Hospital and thank you to Dr. Carmichael!
Catherine Leggette
8 May 2018
REPORT
My dog became ill when he was being boarded while I was on vacation. I was never called about his condition. He had been having diarrhea so they gave him 2 different meds and did a fecal parasite scr...
My dog became ill when he was being boarded while I was on vacation. I was never called about his condition. He had been having diarrhea so they gave him 2 different meds and did a fecal parasite screening all without my informed consent. NO ONE EVEN ATTEMPTED TO CALL ME ABOUT MY DOG'S WORSENING CONDITION! I would have been fine with the meds and screening if I had just been informed. They are too busy of a clinic to let owners know how their pets are doing while being boarded. I picked him up and never even got an apology. Lake City, thank you for keeping my dog "comfortable" as it was put. However, get more competent staff that will do their jobs to keep owners notified of their pets conditions. I will never be back.
Hans Chang
18 Dec 2017
REPORT
We brought our 15 year old Siamese here after she became acutely ill. She stopped eating and steadily lost weight over two weeks. When it was time to put her to sleep Dr Haber examined her and gave us...
We brought our 15 year old Siamese here after she became acutely ill. She stopped eating and steadily lost weight over two weeks. When it was time to put her to sleep Dr Haber examined her and gave us the options along with her recommendation. She reassured us we were making the best decision for our beloved cat and she passed away peacefully. Thank you.
Vs Kmp
16 Dec 2017
REPORT
Great care, great staff and some of the most talented physicians around. People come from out of state for care of difficult cases. It is also the place that many aspiring vets work and train for and ...
Great care, great staff and some of the most talented physicians around. People come from out of state for care of difficult cases. It is also the place that many aspiring vets work and train for and during veteranary medical school, so it's like a teaching hospital for animals. Highly reccomended.
Kayla Burton
21 Nov 2017
REPORT
We had to bring our cat, Fitzgerald, in after hours for an emergency. Dr. Tietjen was nothing short of educated and compassionate about what was going on. Our cat had to stay for 4 nights, including a...
We had to bring our cat, Fitzgerald, in after hours for an emergency. Dr. Tietjen was nothing short of educated and compassionate about what was going on. Our cat had to stay for 4 nights, including a weekend. The staff and doctors kept us in the loop, even after hours, the entire time. I am so grateful to Dr. Tietjen, Dr. Haber, and the entire staff because they went above and beyond for our sweet boy! I did not leave with any questions regarding his stay or his after care at home. I would highly recommend them to other pet owners! Thank you!!!
Cristy DeAngelis
29 Aug 2017
REPORT
I have never been so pissed and disappointed at a vet. If I could give them negative stars I would. I asked for an orthopedic surgeon after my dog needed a surgery on her rear leg and they told me dr....
I have never been so pissed and disappointed at a vet. If I could give them negative stars I would. I asked for an orthopedic surgeon after my dog needed a surgery on her rear leg and they told me dr. Carmichael and that they could do the surgery here. Only to find out 2 weeks after surgery this said Dr is not a specialist in orthopedics but just a GENERAL surgeon. Not only that, I wrote down what medications she was on from the emergency vet prior to her surgery. They prescribed her another medication and told me to give it to her that night. This medication reacted with her previous and perforated her stomach(usually needs a 5 day wash out period and it was only 72 hours) ... after spending $15K in emergency surgery I will never step into this place again. I agree that the staff was friendly but I would never trust them with my babies again. I almost lost my best friend . Don't go here if you would like to keep your animals alive and safe!!!
Deska Brown
25 Aug 2017
REPORT
Dr Carmichael and his staff are absolutely angels. He has helped my sweet Murphy girl so much! He took her on as a rescue/emergency pup and surgery back in March and just recently performed her second...
Dr Carmichael and his staff are absolutely angels. He has helped my sweet Murphy girl so much! He took her on as a rescue/emergency pup and surgery back in March and just recently performed her second surgery for another injury sustained during her attack. He and his staff have been absolutely amazing! They have worked around my crazy schedule, they've never turned me away when I needed to bring her in, even when it was the end of the day. They are truly great people and I appreciate them all so much!!
Libby M.
15 Aug 2017
REPORT
Dr. Carmichael treated my dog Daisy terribly. He drug her down the hallway, screamed at me to shut the door, and told us only half of what he was going to do to our dog. He put her under anesthesia wi...
Dr. Carmichael treated my dog Daisy terribly. He drug her down the hallway, screamed at me to shut the door, and told us only half of what he was going to do to our dog. He put her under anesthesia without our knowledge. He also did 6 biopsies all over her body when we were only told she was going to have 1. After the biopsies were done he sent her home without any pain medicine, only a antibiotic. We were supposed to get results to see if she had cancer in 3-5 days and they said they would call us, which they did not do, after 5 days had passed we had to call them to get the results. We were told she did not have cancer but they wanted to do a deeper biopsy to rule out all chances of cancer, even tho to begin with Dr. Carmichael said that the first biopsy would rule out all chances of cancer. Before we did the Biopsy we also had blood work done where her red blood cell count was a little high but nothing that we should have been worried about, and her white blood cell count was fine. Daisy's wounds from the biopsies were terribly infected because they did not tell us to clean them. When we went to go get the tubes to "drain" the infection is when we were NOT told that she was going to be put under anesthesia. Our beautiful loving baby girl Daisy passed away last Tuesday because of Dr. Carmichael's miss treatment. We also found out that the same vet gave surgery on a dog thinking that it had something in its stomach and come to find out it had nothing in it! I also found out that another dog passed away from being dehydrated at this vet. Please never take your animals here. Dr. Carmichael has no bedside manners and also had no sympathy for the passing of our Daisy.
James M.
30 Jun 2017
REPORT
So I took my dogs in for teeth cleaning and I'm quite sure they're going to need to have a few pulled between them, Their extremely healthy given their age (run 1 mile per day) but they are older dogs...
So I took my dogs in for teeth cleaning and I'm quite sure they're going to need to have a few pulled between them, Their extremely healthy given their age (run 1 mile per day) but they are older dogs so it's expected given their age(15y/o) they may need some teeth pulled. I spoke to the vet tech, filled out the necessary paperwork and was told the Vet does surgeries between noon and 3pm. And i could pick them up around five. I called later in the day to see how thing are going, and learn the Vet pull ALL of my male dogs teeth! Every single tooth in his head, I was F'n pissed that they made such a decision on their own without contacting me prior to making such a bold decision. Are you F'n kidding me? Maybe I didn't want ALL of my dogs teeth pulled, maybe I wanted a second opinion maybe I couldn't afford it after all they were charging by the tooth. When I picked them up one smelled like shit, apparently she rolled in poop while in a cage coming out from anesthesia. I was pissed off, but it was done not like they could put the teeth back in. All total I spent 1100.00 and still not once had I met or even laid eyes on a single veterinarian in the office. I was given antibiotics and pain meds for them, all at extra expense of course. It wasn't until later I realized how hard it was to administer the syringes of drugs. I'm just trying to give them there meds, their fighting for their lives. It was not going well to say the least. So I packed them up and went back to the office for help. Within two seconds the girl had drugs in them and I had learned a new trick to giving them their meds. At least that went well, still haven't met or seen a vet. It's been a few days, and I've had time to think about what's happened and maybe the vet made the right decision for the health of my dog. BUT making such a decision without consulting with the owner first. I still disagree.
Katie Glass
1 Feb 2017
REPORT
Everyone is very personable and great, especially the ladies upfront. The doctors really do care about your animals. They take their time explaining things and caring for your pet. GREAT JOB LAKE CIT...
Everyone is very personable and great, especially the ladies upfront. The doctors really do care about your animals. They take their time explaining things and caring for your pet. GREAT JOB LAKE CITY. You are the definition of a great veterinary practice.
Betsy Swanson
24 Jan 2017
REPORT
We have brought both of our beagles here for care, and we couldn't be happier! We had to euthanize our sweet Talli girl today at the age of ten. After spending the weekend at Lake City getting treatme...
We have brought both of our beagles here for care, and we couldn't be happier! We had to euthanize our sweet Talli girl today at the age of ten. After spending the weekend at Lake City getting treatment, her condition was deteriorating quickly, and they told us to come in. Dr. Haber was compassionate and matter-of-fact when she updated us on Talli's condition. She was so understanding and kind, giving our family time to spend with our sick baby and give her love before we let her go. I have nothing but nice things to say about the staff and doctors employed there, especially Drs. Haber, Tietjen, and Carmichael. Thank you all!
Jeannie Sarli
19 Jan 2017
REPORT
Lake City Animal Hospital has been nothing but a pleasure to work with! From pulling out a wolf worm from my new kitten's neck, to providing his surgeries today - I am so blessed to have them!
Shannon W.
17 Jan 2017
REPORT
Dr. Haber's care and true compassion helped make our cat, Sylvia's, transition from this life to her next so touching and peaceful. She was wonderful to both my husband and I but even more so to ou...
Dr. Haber's care and true compassion helped make our cat, Sylvia's, transition from this life to her next so touching and peaceful. She was wonderful to both my husband and I but even more so to our old girl. I can't thank her enough for her tenderness. Thank you Dr. Haber for loving what you do so much!
Lizbeth Sarratt Seklecki
3 Jan 2017
REPORT
I love this place ! Have a beautiful Rescure dog from this great vet !! The staff are great !!
Lisa Colon
28 Dec 2016
REPORT
I love all the stsff at lake city. I have been bringing my animals to dr. Carmichael for many years. I've seen other doctors but I prefer to see dr. Carmichael. This month has been the hardest and I h...
I love all the stsff at lake city. I have been bringing my animals to dr. Carmichael for many years. I've seen other doctors but I prefer to see dr. Carmichael. This month has been the hardest and I have to say they all made it very easy for me with the surgery of Deuce and having to put han to sleep I just love the staff and the doctors at Lake City. I I just want to say a big thank you to all of you that work at Lake City.
Terri M.
30 Nov 2016
REPORT
I have been going here with my 2 pets for 4 years. Apparently they have become too busy to take care of their clients. I waited an hour and half yesterday before I left. I don't know how long I wo...
I have been going here with my 2 pets for 4 years. Apparently they have become too busy to take care of their clients. I waited an hour and half yesterday before I left. I don't know how long I would have waited??? I would advise going elsewhere. This wasn't the first time. Most waits are between 45 and 90 minutes which is ridiculous. I tried to get appointment and they had no openings for Wednesday and Thursday but my dog had ear infection so I was a walk in- never again!! It's not about quality but quantity.
Paul M.
21 Nov 2016
REPORT
Tonight I called Lakecity Vet at 645 with an animal in distress. I knew they closed at 700 so I wanted to verify I could get help as time was of the essence as my dog was having a severe allergic reac...
Tonight I called Lakecity Vet at 645 with an animal in distress. I knew they closed at 700 so I wanted to verify I could get help as time was of the essence as my dog was having a severe allergic reaction that was working towards a respiratory emergency. I was heading to Cherokee Emergency bet but called Lake City. They put me on hold to verify a Dr was still on premises. When they returned, they advised me to continue to Cherokee as "it's equidistant", which is an interesting comment given they had no idea as to my whereabouts. Is super disappointing that a vet would deny service during posted open hours out of sheer laziness and apathy.
Jessica Barnes
16 Nov 2016
REPORT
Love Dr Carmichael and all the vets here! I board my dog on a regular basis! And he loves all the kennel staff!!
Rider Westerberg
18 Oct 2016
REPORT
Took my Golden retriever Rex here. He received great treatment.
Jane Crosby Swanson
28 Sep 2016
REPORT
We love the Doctors and staff at Lake City. They always go above and beyond for our 10 year old very active an ornery beagle :) Special thanks to Dr. Tietjen and Dr. Haber for always being there whe...
We love the Doctors and staff at Lake City. They always go above and beyond for our 10 year old very active an ornery beagle :) Special thanks to Dr. Tietjen and Dr. Haber for always being there when Talli needs you!
Monica McPherrin
17 Sep 2016
REPORT
We had to bring our dog in for a diagnosis and ended up gaving to euthanize her. It was one of the hardest things I have ever had to do. The Vet and the staff were so helpful and sympathetic, even tho...
We had to bring our dog in for a diagnosis and ended up gaving to euthanize her. It was one of the hardest things I have ever had to do. The Vet and the staff were so helpful and sympathetic, even though it was after hours and we were not regular patients. Thank you so much for making such an unpleasant situation manageable.
Jenniffer M.
15 Sep 2016
REPORT
We've taken our dogs here for over 15 years. Sad to say It has continually gotten worse. Integrity, honesty & cost issues seem to be the main vein. We've tried to make it better & stay but Karen (mana...
We've taken our dogs here for over 15 years. Sad to say It has continually gotten worse. Integrity, honesty & cost issues seem to be the main vein. We've tried to make it better & stay but Karen (manager), seems to have no power and didn't care that we were leaving. So be warned, as time goes on & you have any discrepancies, you'll see...On the better note, Ashley, Phyllis and Selena are wonderful receptionists and will be missed.
Tanya M.
5 Jul 2016
REPORT
I absolutely love this place. It was first recommended to me three years ago after I got a teacup yorkie and they've taken care of her and my little Pomeranian I got after her. They're always so nice,...
I absolutely love this place. It was first recommended to me three years ago after I got a teacup yorkie and they've taken care of her and my little Pomeranian I got after her. They're always so nice, give my babies love, and every doctor is super nice, makes you comfortable, and makes sure you know what's wrong with your dog, ways to prevent certain things, and they're great with prices. I don't understand why people complain about the prices for their pets, shouldn't buy one of you can't afford to pay for their health! I've also recommended Lake City to my parents who now bring their lab and new puppy here. Couldn't be happier!
Elizabeth Fichtel
29 May 2016
REPORT
Lake City Animal Hospital and Resort has taken such great care of our 15 year young terrier-snowser over the years. Their kindness and concern makes you feel like family. Thank you, isn't enough to ex...
Lake City Animal Hospital and Resort has taken such great care of our 15 year young terrier-snowser over the years. Their kindness and concern makes you feel like family. Thank you, isn't enough to express our appreciation.
Christine Shaw
17 May 2016
REPORT
My dog was left without water in a cage with a cone on his head all day. He was not able to drink without help. When I got him home, he was so lethargic and dehydrated and drank 2 bowls of water. T...
My dog was left without water in a cage with a cone on his head all day. He was not able to drink without help. When I got him home, he was so lethargic and dehydrated and drank 2 bowls of water. They did an unauthorized Bordatella vaccination even though I told them NOT to ever give my dogs that vaccine again because it made BOTH my dogs so sick the first time they gave it to them. I took him in for an eye problem ONLY. They can't tell me what is wrong with my dog's eye and now I have to take him to the canaine ophthalmologist. My bill was $200.00 for today and my poor dog suffered without even a drink of water all day. They have gotten way too busy to care about how they treat the animals. It is all about $$$ at Lake City Animal Hospital!
Shavonn Thomas Ring
11 May 2016
REPORT
Tony and I can't express how much we appreciated how compassionate they were on May 3rd....this is the day we had to send our precious Odin (15 yr old Husky) to visit The Rainbow Bridge. This was the ...
Tony and I can't express how much we appreciated how compassionate they were on May 3rd....this is the day we had to send our precious Odin (15 yr old Husky) to visit The Rainbow Bridge. This was the first time we've gone through this and a week later, it still brings tears to our eyes. The staff was wonderful in walking us through this process and allowing us to have private time before and after he had passed. Receiving the sympathy card in the mail yesterday made us appreciate them even more for taking the time to acknowledge/sign the card and send it to us.
Tamie C.
26 Apr 2016
REPORT
Very caring staff. Words can't express how thankful I am to find a vet and staff who care so much about the animals they treat. You can tell that this is more than just a job and a paycheck. There are...
Very caring staff. Words can't express how thankful I am to find a vet and staff who care so much about the animals they treat. You can tell that this is more than just a job and a paycheck. There are so many people who have loved on my baby boy this week, and sacrificed their personal time to stay late or meet me on a Sunday morning for a post-op check up. I'm in tears with gratitude. Some of them include Dr. Haber, Dr Tetjan, Dr. White, Karen, Jessica and Jamie. I know there are lots of others who have worked with my boy, Ripley, too. If you want a vet that genuinely cares for your fur baby, this is the place to go.
Tamie Clark
24 Apr 2016
REPORT
Very caring staff. Words can't express how thankful I am to find a vet and staff who care so much about the animals they treat. You can tell that this is more than just a job and a paycheck. There are...
Very caring staff. Words can't express how thankful I am to find a vet and staff who care so much about the animals they treat. You can tell that this is more than just a job and a paycheck. There are so many people who have loved on my baby boy this week, and sacrificed their personal time to stay late or meet me on a Sunday morning for a post-op check up. I'm in tears with gratitude. Some of them include Dr. Haber, Dr Tetjan, Dr. White, Karen, Jessica and Jamie. I know there are lots of others who have worked with my boy, Ripley, too. Thank you so much!
Lynn Meharg
19 Apr 2016
REPORT
The young, just out of school vet they hired because it's so busy there ,didn't diagnose a common problem with my dog, and he died. I totally blame them for it.
Kim Williams Jarvis
10 Apr 2016
REPORT
Took my kitty, Blanch, in for emergency surgery. They did what my usual vet wasn't willing to do on a Saturday and went well above and beyond what I expected in caring for her and for me. Wonderful,...
Took my kitty, Blanch, in for emergency surgery. They did what my usual vet wasn't willing to do on a Saturday and went well above and beyond what I expected in caring for her and for me. Wonderful, welcoming people that truly care for their patients. From now on I will make the 40 minute drive to take my pets here for quality care!
adley harwell
20 Jan 2016
REPORT
They are absolutely amazing! I have never experienced such care and consideration at a vet before. My father passed away and we were having to find a rescue for his beloved dog. They helped us tremend...
They are absolutely amazing! I have never experienced such care and consideration at a vet before. My father passed away and we were having to find a rescue for his beloved dog. They helped us tremendously!!! I'm amazed at the compassion the staff, Hope especially, has for animals! Truly an answer to a prayer in the worst of times. Can not thank them enough!!!!
Julie Spino
25 Jun 2015
REPORT
Our beloved Maple passed on 4/30/15. She was cared for with the most loving attention you could imagine by all the staff at Lake City Animal Hospital. She (and we her parents) spent numerous days in ...
Our beloved Maple passed on 4/30/15. She was cared for with the most loving attention you could imagine by all the staff at Lake City Animal Hospital. She (and we her parents) spent numerous days in extreme distress and everyone there was generous with their time and love for all.
We tried treatments that made sense for Maple's age and condition and pretty much let the doctors guide us with what care they felt would give Maple the best chance to pull through as well as quality of life.
When it was determined they could not do any more for Maple we all let her go.
We feel this is an extraordinary hospital with excellent cared and bed side manor. The total dollars spent was well below what we had expected with the amount of care she received. My parting words to them was it might be a few years but we will be back...
Emma M.
13 Jun 2015
REPORT
I love Dr. Daniel and Dr. Holland. Sometimes they're very busy and the customer service isn't the best with the receptionists but I can't say enough good things about the care my babies have receive...
I love Dr. Daniel and Dr. Holland. Sometimes they're very busy and the customer service isn't the best with the receptionists but I can't say enough good things about the care my babies have received from the veterinarians! Dr. Daniel definitely saved my dog's life!
Alicia D.
20 Jan 2015
REPORT
I love Lake city hospital! The staff members are wonderful and take care of my dogs. They make sure I understand what is going on with each of them and make me feel very comfortable when they have t...
I love Lake city hospital! The staff members are wonderful and take care of my dogs. They make sure I understand what is going on with each of them and make me feel very comfortable when they have to stay or have a procedure. Thank you Dr. Carmichael!
Molly F.
20 Dec 2014
REPORT
On January 27th 2014 my dog whelped 11 puppies. During the whelping process she retained 6 placentas. This could potentially be deadly. I spoke with my mentor and was recommended to immediately get...
On January 27th 2014 my dog whelped 11 puppies. During the whelping process she retained 6 placentas. This could potentially be deadly. I spoke with my mentor and was recommended to immediately get a dose of Oxytocin in her, which is used for this issue, it causes the dog to have a contraction to push anything remaining inside her. I could not get in touch with my regular Dr. so around 3pm on the 27th I called Lake City Animal Hospital. I told the receptionist the situation and that I needed a shot of Oxytocin. I was told to come right in, no need for an appointment. So I rushed to the clinic with my girl. Once I arrived I filled out the necessary paperwork, and to my surprise the receptionist came out and told me that and I quote, "Umm We don't actually have Oxytocin" so they sent me back to speak with the Vet (Toby G. Carmichael, DVM) So He comes in the room and proceeds to tell me that my girl will be fine, and that Oxytocin is only used in Horses, it is no longer needed for Dogs. (NOT TRUE) He proceeded to tell me that he has over 21 years experience and that she will be just fine. Not to worry. So I left and took her home thinking that I was over reacting and that she would be fine. I was to follow up with my vet the next day. Well less than 8 hours later I wake and my girl cannot move, SHE WAS SO WEAK AND COULD BARELY LIFT HER HEAD. Sure enough she had develop Mertritis. (Metritis is the medical term used to describe inflammation of the uterus. This uterine disease is similar to pyometra but it has some differences. Unlike pyometra, metritis is most often a bacterial uterine infection that develops in the immediate post partum (after giving birth) period and occasionally after abortion or breeding. It is most often associated with retained fetuses or placentas.What to Watch ForFeverDehydrationDepressionDecreased appetiteVomitingDiarrheaFast heart rateVulvar discharge) She was so weak she was laying on 2 puppies and could not move, THEY WERE DEAD...AND I WAS ABOUT TO LOSE MY GIRL TOO. So I rushed her and 9 puppies to the ER on Tuesday Morning, spent every penny I had to get her stable then transferred her and 9 puppies to my Vet in Sandy Springs, where we ended up stuck there for 38 hours due to the Ice Storm. Every one is Doing well now. Just felt that people need to know about this incident before choosing to come to Lake City Animal Clinic
Pat H.
13 Dec 2014
REPORT
Lake City Animal Hospital has been taking care of our pets for well over 10 years. Dr. Toby Carmichael, the other veterinarians and the great staff have provided outstanding care from day one. When ...
Lake City Animal Hospital has been taking care of our pets for well over 10 years. Dr. Toby Carmichael, the other veterinarians and the great staff have provided outstanding care from day one. When we had to put our 14-year-old Dalmatian to sleep 3 years ago, they were incredibly supportive and helped us through the painful process. They now care for our two rescue greyhounds and we wouldn't think of going anywhere else. Their fees are reasonable, hours are convenient. They're the best!
Harry B.
24 Aug 2014
REPORT
I had to take my cat here at a last minutes' notice to be put to sleep due to a very quickly-deteriorating health and I was very pleased with how they handled everything. There was no appointment; I j...
I had to take my cat here at a last minutes' notice to be put to sleep due to a very quickly-deteriorating health and I was very pleased with how they handled everything. There was no appointment; I just walked in and they were able to have my cat put to sleep in about an hour. Without charging extra, they were able to take a second look at my cat before putting him down and told me he had a mouth tumor, which I never realized. He wasn't able to eat anymore so it explained everything. My only complaint and reason why I took off a star is because they charged me $10 more than what was quoted over the phone. Not a huge deal though.
Mary Stewart
19 Aug 2014
REPORT
Over the past 11 years we have had reason (with 3 cats and 2 dogs) to visit Lake City Animal Hospital. Their services have always been reasonably priced, their staff courteous and helpful, and their p...
Over the past 11 years we have had reason (with 3 cats and 2 dogs) to visit Lake City Animal Hospital. Their services have always been reasonably priced, their staff courteous and helpful, and their physicians knowledgeable and willing to take the time to help us understand what's going on and how we can best help our loved ones.
Copper W.
2 Jul 2014
REPORT
First time to use this vet had a great experience. The staff here is very friendly courteous very friendly to our dog the vet was very informative and saved us quite a few dollars compared to our prev...
First time to use this vet had a great experience. The staff here is very friendly courteous very friendly to our dog the vet was very informative and saved us quite a few dollars compared to our previous one. The vet recommended several items that we could buy over the counter rather than purchasing from them, that could save us money. I would recommend this vet and clinic to all my friends with pets.
Angela G.
3 Jun 2014
REPORT
Its a good thing their Dr.s are good because the rest of the place is a disaster. I have never called without being put on hold. Their sign outside is always looking for receptionist. Called to schedu...
Its a good thing their Dr.s are good because the rest of the place is a disaster. I have never called without being put on hold. Their sign outside is always looking for receptionist. Called to schedule an appointment and wanted to get a sedative to calm my cat prior to the appointment no one ever called back. I called the day before to ask about it and it was if I hadn't requested it already so I give them the information all over again and was told I would be called back. 5 minutes before they closed I got VM saying that if I could get there or call them they would try to wait or I could come by the next morning pick it up take it home give it to my cat then bring him in for his appointment. Not exactly customer friendly. Well as it turned out I couldnt get him in his carry so I called an hour before his appointment and reacheduled. Got here they wanted to know who told me I could come in at 4, well I was put on Hold twice so I guessed the two names I could remember now waiting to be worked in. I keep telling myself its a convenient location, its only once a year. But really I think I am over it. Service has never been great but seems to get worse every year. By the way the sedative is probable gonna wear off and someone's gonna get scratched up. I tried. Lol.
Sam P.
8 Jun 2013
REPORT
Great people. I had used Banfield Pet Hospital for my dog for years, but should have been here. I called to see if they would see my pet who was suffering from a large, fast growing tumor. I wanted ...
Great people. I had used Banfield Pet Hospital for my dog for years, but should have been here. I called to see if they would see my pet who was suffering from a large, fast growing tumor. I wanted a second opinion of my dog's condition. They set me up with Dr. Carmichael. On the day the staff was extremely friendly, cordial and the wait was very short.Dr. Carmichael spent 20 minutes with us discussing my dog's condition and what we would be facing. His honesty was greatly appreciated and I felt his professionalism was without question. He gave me all the options available, and the pros and cons of each. Together it was determined that my dog had little time and she was suffering.He prescribed a pain medication to relieve her pain and recommended a service that I could call to put down our dog.When the emotions of losing one dog subsides, and I am ready for a new pet, Lake City Animal Hospital will be the placeI bring my pet.
Shelby J.
21 Sep 2010
REPORT
Please don't consider taking your animals to this or their other two vet offices. The staff is rude, they nickel and dime you to death, and are the most uneducated "professionals" I have ever encount...
Please don't consider taking your animals to this or their other two vet offices. The staff is rude, they nickel and dime you to death, and are the most uneducated "professionals" I have ever encountered. They recommend the crappiest of foods and are always pushing their prescription diets. It doesn't matter if you have an appointment - you will still wait for at least 30 minutes to an hour. No apologies will be given and the receptionists are always swamped and unorganized. We didn't know that there was a three year rabies vaccine and didn't find out until they had given our dog the one year. I am sure that they aren't going to mention their three year vaccinations as they want to see you each and every year to suggest the myriad of unneccessary procedures, pills, and supplements that your dog should be on. If anything is wrong with your dog, they will leave a message with the horrible news rather than try to reach you in person. We were told that our dog had kidney failure and come to find out that wasn't the case. The vets wouldn't talk to us and sent a vet tech to explain things. Then we were supposed to come back each week to get his blood tested. Of course we paid the office visit and the blood test charges each and every time. In the end, something was wrong with their machine as there was no way that one week our dog was in Kidney failure and the next he wasn't and everything was normal! It was so great to get all the information from the mouth of a vet tech. So, there are many other vets around that are not bankrolled by pet food and pet medication companies like this one. If you don't mind spending thousands of dollars for nothing, then go for it. But, I think most people expect more from a vet office. We took our animals there for four years and in the last two years, the quality has declined steadily. It was our mistake to tough it out for so long but you couldn't pay me to take any of my animals there. Lesson learned.
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Lake City Animal Hospital
Acworth, Georgia
General Info
Welcome to Lake City Animal Hospital where quality care for your pet can be reliable and affordable. Whether your pet is in need of routine veterinary services, pet services or you are experiencing a pet-related emergency, we want to help and support you. Since 2001, we have developed a strong relationship with pet lovers in North Cobb and surrounding counties -- owners who value the commitment we've made to delivering state-of-the-art care for animals and respect for their owners.
We've developed a highly responsive, caring team of certified veterinarians and trained support professionals capable of servicing all your pet's health care, grooming and boarding needs from birth and throughout his or her entire life.
We've developed a highly responsive, caring team of certified veterinarians and trained support professionals capable of servicing all your pet's health care, grooming and boarding needs from birth and throughout his or her entire life.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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Reviews
Tammy K.
4 Nov 2020
THEY GAVE MY DOG THE WRONG VACCINE AND SHE GOT SICK!!!!
I wish I could give negative stars! This place is horrible! I have a main vet in Cumming, GA but just moved to Kennesaw this year. I called to m...
THEY GAVE MY DOG THE WRONG VACCINE AND SHE GOT SICK!!!!
I wish I could give negative stars! This place is horrible! I have a main vet in Cumming, GA but just moved to Kennesaw this year. I called to make an appt for my dog to get her 6 month Kennel Cough vaccine (Bordetella) and I know for certain I asked for that, because I never remember what any of the shots are called so I had the email reminder pulled up from my previous vet. After the appointment they brought me Lexi, but then I waited in my car for 45 minutes someone to come out with my bill. I asked 3 different people to send someone out bc I had to go to another appt. They never did so I had to leave. Then when I called they didn't even apologize they just said, "so you want to pay over the phone?"
My dog had caught a cough that when I researched the kind of cough it said kennel cough. So I took her to Lake City again. The doctor said he was not sure but he wanted to start her on antibiotics and a cough suppresant in case it is the start of Kennel Cough. I paid $148.37 for that visit and the meds.
Then when I was taking Lexi to her main vet for her annual appointment, because I want to keep her on the same heartworm and flea prevention, I had Lake City email her records. My vet lead came out and asked me why Lexi received a Distemper shot in July and that she was due for Bordetella. I was like WHAT??? I called Lake City and Ashley confirmed that they definitely have Lexi the Distemper shot bc they remove the label from the bottle and place it on her paperwork and scan it in. I was so upset. I cried bc my 12 year old dog was now sick and it could have been prevented! I told her I'd like all the money back I've spent for a vaccine that was not ordered and the illness visit and meds that was due to Lexi not receiving the correct vaccine. And I said that doesn't even begin to rectify the situation! She said she would have to speak to the owner and she'd call me back.
A week later, I had to call them back as there was no follow up. Ashley said the owner said I would need to prove that Lexi has Kennel Cough by getting blood tests that I would have to pay for before he would refund my money. WTF? Let's put two and two together here dude! My dog has NEVER been sick. You have all her records. The only thing she's ever had is a heart murmur her whole life. You gave the wrong vaccine and I live in a downtown area where there are a ton of dogs... DUH!!!!!! Man up and eat your workers' mistakes and then have a meeting to ensure this doesn't happen to anyone else's animal! Is that really too much to ask after my 12 year old dog who is my moon and my stars is now sick? Even if all tests were done and it turned out not to be what I think, the refund is less than $200 which is a drop in the bucket for you to just own up to an initial unnecessary mistake and keep it moving.
Another employee called me back over a week later and stated that I got a detailed receipt the day of the vaccine and I told her I did not bc I had to pay over the phone days later bc not one person brought me my bill in 45min! She said ooooh I was not told that. Then she said well the boarding place shouldn't have taken her without an updated vaccine. I was like lady.... who is telling you all this? I have NEVER once taken my dog to a boarding facility. She said ohhh well they told me... ok well it seems I didn't have the correct information so let me call the owner again and get back to you. Yeah that was frickin weeks ago. I've tried calling back but no answer and no response from that person. What the heck? Get your sh*# together!!!! And stop avoiding the situation. This review is going everywhere now. You can thank your own actions for that one!
South Paw's Doberman
28 May 2018
Best vet around! We drive 45 mins just to see them!
Hailey M.
15 May 2018
Overall, good staff and doctors! I went to both offices- the one in Acworth called Acworth animal hospital and the Lake City office. The Lake City office is bigger and more up to date but the staff is...
Overall, good staff and doctors! I went to both offices- the one in Acworth called Acworth animal hospital and the Lake City office. The Lake City office is bigger and more up to date but the staff is equally nice. I waited a while for my baby to get X-rays and be seen about at the Acworth vet but they were really busy and took great care of my dog. She basically broke a part of her shine bone and it needed to be wired and pinned. They have a surgeon I'm unsure if he is an orthopedic surgeon or a general surgeon but his name is Dr. Carmichael and he was AWESOME with Dora. He consulted with me quickly and was knowledgeable about what my pet was going to be going through. He got to her surgery the same day we consulted and I picked her up the next day! The staff that checked me out was very friendly and helpful with all of the questions that I had. They gave Dora lots of cuddles which is greatly appreciated seeing as I treat my pets as family and love for them to be treated with care. Highly recommend them for whatever your pet needs! Will be coming back to get my baby spayed with them when she is 6 months. Thanks so much Lake City Animal Hospital and thank you to Dr. Carmichael!
Catherine Leggette
8 May 2018
My dog became ill when he was being boarded while I was on vacation. I was never called about his condition. He had been having diarrhea so they gave him 2 different meds and did a fecal parasite scr...
My dog became ill when he was being boarded while I was on vacation. I was never called about his condition. He had been having diarrhea so they gave him 2 different meds and did a fecal parasite screening all without my informed consent. NO ONE EVEN ATTEMPTED TO CALL ME ABOUT MY DOG'S WORSENING CONDITION! I would have been fine with the meds and screening if I had just been informed. They are too busy of a clinic to let owners know how their pets are doing while being boarded. I picked him up and never even got an apology. Lake City, thank you for keeping my dog "comfortable" as it was put. However, get more competent staff that will do their jobs to keep owners notified of their pets conditions. I will never be back.
Hans Chang
18 Dec 2017
We brought our 15 year old Siamese here after she became acutely ill. She stopped eating and steadily lost weight over two weeks. When it was time to put her to sleep Dr Haber examined her and gave us...
We brought our 15 year old Siamese here after she became acutely ill. She stopped eating and steadily lost weight over two weeks. When it was time to put her to sleep Dr Haber examined her and gave us the options along with her recommendation. She reassured us we were making the best decision for our beloved cat and she passed away peacefully. Thank you.
Vs Kmp
16 Dec 2017
Great care, great staff and some of the most talented physicians around. People come from out of state for care of difficult cases. It is also the place that many aspiring vets work and train for and ...
Great care, great staff and some of the most talented physicians around. People come from out of state for care of difficult cases. It is also the place that many aspiring vets work and train for and during veteranary medical school, so it's like a teaching hospital for animals. Highly reccomended.
Kayla Burton
21 Nov 2017
We had to bring our cat, Fitzgerald, in after hours for an emergency. Dr. Tietjen was nothing short of educated and compassionate about what was going on. Our cat had to stay for 4 nights, including a...
We had to bring our cat, Fitzgerald, in after hours for an emergency. Dr. Tietjen was nothing short of educated and compassionate about what was going on. Our cat had to stay for 4 nights, including a weekend. The staff and doctors kept us in the loop, even after hours, the entire time. I am so grateful to Dr. Tietjen, Dr. Haber, and the entire staff because they went above and beyond for our sweet boy! I did not leave with any questions regarding his stay or his after care at home. I would highly recommend them to other pet owners! Thank you!!!
Cristy DeAngelis
29 Aug 2017
I have never been so pissed and disappointed at a vet. If I could give them negative stars I would. I asked for an orthopedic surgeon after my dog needed a surgery on her rear leg and they told me dr....
I have never been so pissed and disappointed at a vet. If I could give them negative stars I would. I asked for an orthopedic surgeon after my dog needed a surgery on her rear leg and they told me dr. Carmichael and that they could do the surgery here. Only to find out 2 weeks after surgery this said Dr is not a specialist in orthopedics but just a GENERAL surgeon. Not only that, I wrote down what medications she was on from the emergency vet prior to her surgery. They prescribed her another medication and told me to give it to her that night. This medication reacted with her previous and perforated her stomach(usually needs a 5 day wash out period and it was only 72 hours) ... after spending $15K in emergency surgery I will never step into this place again. I agree that the staff was friendly but I would never trust them with my babies again. I almost lost my best friend . Don't go here if you would like to keep your animals alive and safe!!!
Deska Brown
25 Aug 2017
Dr Carmichael and his staff are absolutely angels. He has helped my sweet Murphy girl so much! He took her on as a rescue/emergency pup and surgery back in March and just recently performed her second...
Dr Carmichael and his staff are absolutely angels. He has helped my sweet Murphy girl so much! He took her on as a rescue/emergency pup and surgery back in March and just recently performed her second surgery for another injury sustained during her attack. He and his staff have been absolutely amazing! They have worked around my crazy schedule, they've never turned me away when I needed to bring her in, even when it was the end of the day. They are truly great people and I appreciate them all so much!!
Libby M.
15 Aug 2017
Dr. Carmichael treated my dog Daisy terribly. He drug her down the hallway, screamed at me to shut the door, and told us only half of what he was going to do to our dog. He put her under anesthesia wi...
Dr. Carmichael treated my dog Daisy terribly. He drug her down the hallway, screamed at me to shut the door, and told us only half of what he was going to do to our dog. He put her under anesthesia without our knowledge. He also did 6 biopsies all over her body when we were only told she was going to have 1. After the biopsies were done he sent her home without any pain medicine, only a antibiotic. We were supposed to get results to see if she had cancer in 3-5 days and they said they would call us, which they did not do, after 5 days had passed we had to call them to get the results. We were told she did not have cancer but they wanted to do a deeper biopsy to rule out all chances of cancer, even tho to begin with Dr. Carmichael said that the first biopsy would rule out all chances of cancer. Before we did the Biopsy we also had blood work done where her red blood cell count was a little high but nothing that we should have been worried about, and her white blood cell count was fine. Daisy's wounds from the biopsies were terribly infected because they did not tell us to clean them. When we went to go get the tubes to "drain" the infection is when we were NOT told that she was going to be put under anesthesia. Our beautiful loving baby girl Daisy passed away last Tuesday because of Dr. Carmichael's miss treatment. We also found out that the same vet gave surgery on a dog thinking that it had something in its stomach and come to find out it had nothing in it! I also found out that another dog passed away from being dehydrated at this vet. Please never take your animals here. Dr. Carmichael has no bedside manners and also had no sympathy for the passing of our Daisy.
James M.
30 Jun 2017
So I took my dogs in for teeth cleaning and I'm quite sure they're going to need to have a few pulled between them, Their extremely healthy given their age (run 1 mile per day) but they are older dogs...
So I took my dogs in for teeth cleaning and I'm quite sure they're going to need to have a few pulled between them, Their extremely healthy given their age (run 1 mile per day) but they are older dogs so it's expected given their age(15y/o) they may need some teeth pulled. I spoke to the vet tech, filled out the necessary paperwork and was told the Vet does surgeries between noon and 3pm. And i could pick them up around five. I called later in the day to see how thing are going, and learn the Vet pull ALL of my male dogs teeth! Every single tooth in his head, I was F'n pissed that they made such a decision on their own without contacting me prior to making such a bold decision. Are you F'n kidding me? Maybe I didn't want ALL of my dogs teeth pulled, maybe I wanted a second opinion maybe I couldn't afford it after all they were charging by the tooth. When I picked them up one smelled like shit, apparently she rolled in poop while in a cage coming out from anesthesia. I was pissed off, but it was done not like they could put the teeth back in. All total I spent 1100.00 and still not once had I met or even laid eyes on a single veterinarian in the office. I was given antibiotics and pain meds for them, all at extra expense of course. It wasn't until later I realized how hard it was to administer the syringes of drugs. I'm just trying to give them there meds, their fighting for their lives. It was not going well to say the least. So I packed them up and went back to the office for help. Within two seconds the girl had drugs in them and I had learned a new trick to giving them their meds. At least that went well, still haven't met or seen a vet. It's been a few days, and I've had time to think about what's happened and maybe the vet made the right decision for the health of my dog. BUT making such a decision without consulting with the owner first. I still disagree.
Katie Glass
1 Feb 2017
Everyone is very personable and great, especially the ladies upfront. The doctors really do care about your animals. They take their time explaining things and caring for your pet. GREAT JOB LAKE CIT...
Everyone is very personable and great, especially the ladies upfront. The doctors really do care about your animals. They take their time explaining things and caring for your pet. GREAT JOB LAKE CITY. You are the definition of a great veterinary practice.
Betsy Swanson
24 Jan 2017
We have brought both of our beagles here for care, and we couldn't be happier! We had to euthanize our sweet Talli girl today at the age of ten. After spending the weekend at Lake City getting treatme...
We have brought both of our beagles here for care, and we couldn't be happier! We had to euthanize our sweet Talli girl today at the age of ten. After spending the weekend at Lake City getting treatment, her condition was deteriorating quickly, and they told us to come in. Dr. Haber was compassionate and matter-of-fact when she updated us on Talli's condition. She was so understanding and kind, giving our family time to spend with our sick baby and give her love before we let her go. I have nothing but nice things to say about the staff and doctors employed there, especially Drs. Haber, Tietjen, and Carmichael. Thank you all!
Jeannie Sarli
19 Jan 2017
Lake City Animal Hospital has been nothing but a pleasure to work with! From pulling out a wolf worm from my new kitten's neck, to providing his surgeries today - I am so blessed to have them!
Shannon W.
17 Jan 2017
Dr. Haber's care and true compassion helped make our cat, Sylvia's, transition from this life to her next so touching and peaceful. She was wonderful to both my husband and I but even more so to ou...
Dr. Haber's care and true compassion helped make our cat, Sylvia's, transition from this life to her next so touching and peaceful. She was wonderful to both my husband and I but even more so to our old girl. I can't thank her enough for her tenderness. Thank you Dr. Haber for loving what you do so much!
Lizbeth Sarratt Seklecki
3 Jan 2017
I love this place ! Have a beautiful Rescure dog from this great vet !! The staff are great !!
Lisa Colon
28 Dec 2016
I love all the stsff at lake city. I have been bringing my animals to dr. Carmichael for many years. I've seen other doctors but I prefer to see dr. Carmichael. This month has been the hardest and I h...
I love all the stsff at lake city. I have been bringing my animals to dr. Carmichael for many years. I've seen other doctors but I prefer to see dr. Carmichael. This month has been the hardest and I have to say they all made it very easy for me with the surgery of Deuce and having to put han to sleep I just love the staff and the doctors at Lake City. I I just want to say a big thank you to all of you that work at Lake City.
Terri M.
30 Nov 2016
I have been going here with my 2 pets for 4 years. Apparently they have become too busy to take care of their clients. I waited an hour and half yesterday before I left. I don't know how long I wo...
I have been going here with my 2 pets for 4 years. Apparently they have become too busy to take care of their clients. I waited an hour and half yesterday before I left. I don't know how long I would have waited??? I would advise going elsewhere. This wasn't the first time. Most waits are between 45 and 90 minutes which is ridiculous. I tried to get appointment and they had no openings for Wednesday and Thursday but my dog had ear infection so I was a walk in- never again!! It's not about quality but quantity.
Paul M.
21 Nov 2016
Tonight I called Lakecity Vet at 645 with an animal in distress. I knew they closed at 700 so I wanted to verify I could get help as time was of the essence as my dog was having a severe allergic reac...
Tonight I called Lakecity Vet at 645 with an animal in distress. I knew they closed at 700 so I wanted to verify I could get help as time was of the essence as my dog was having a severe allergic reaction that was working towards a respiratory emergency. I was heading to Cherokee Emergency bet but called Lake City. They put me on hold to verify a Dr was still on premises. When they returned, they advised me to continue to Cherokee as "it's equidistant", which is an interesting comment given they had no idea as to my whereabouts. Is super disappointing that a vet would deny service during posted open hours out of sheer laziness and apathy.
Jessica Barnes
16 Nov 2016
Love Dr Carmichael and all the vets here! I board my dog on a regular basis! And he loves all the kennel staff!!
Rider Westerberg
18 Oct 2016
Took my Golden retriever Rex here. He received great treatment.
Jane Crosby Swanson
28 Sep 2016
We love the Doctors and staff at Lake City. They always go above and beyond for our 10 year old very active an ornery beagle :) Special thanks to Dr. Tietjen and Dr. Haber for always being there whe...
We love the Doctors and staff at Lake City. They always go above and beyond for our 10 year old very active an ornery beagle :) Special thanks to Dr. Tietjen and Dr. Haber for always being there when Talli needs you!
Monica McPherrin
17 Sep 2016
We had to bring our dog in for a diagnosis and ended up gaving to euthanize her. It was one of the hardest things I have ever had to do. The Vet and the staff were so helpful and sympathetic, even tho...
We had to bring our dog in for a diagnosis and ended up gaving to euthanize her. It was one of the hardest things I have ever had to do. The Vet and the staff were so helpful and sympathetic, even though it was after hours and we were not regular patients. Thank you so much for making such an unpleasant situation manageable.
Jenniffer M.
15 Sep 2016
We've taken our dogs here for over 15 years. Sad to say It has continually gotten worse. Integrity, honesty & cost issues seem to be the main vein. We've tried to make it better & stay but Karen (mana...
We've taken our dogs here for over 15 years. Sad to say It has continually gotten worse. Integrity, honesty & cost issues seem to be the main vein. We've tried to make it better & stay but Karen (manager), seems to have no power and didn't care that we were leaving. So be warned, as time goes on & you have any discrepancies, you'll see...On the better note, Ashley, Phyllis and Selena are wonderful receptionists and will be missed.
Tanya M.
5 Jul 2016
I absolutely love this place. It was first recommended to me three years ago after I got a teacup yorkie and they've taken care of her and my little Pomeranian I got after her. They're always so nice,...
I absolutely love this place. It was first recommended to me three years ago after I got a teacup yorkie and they've taken care of her and my little Pomeranian I got after her. They're always so nice, give my babies love, and every doctor is super nice, makes you comfortable, and makes sure you know what's wrong with your dog, ways to prevent certain things, and they're great with prices. I don't understand why people complain about the prices for their pets, shouldn't buy one of you can't afford to pay for their health! I've also recommended Lake City to my parents who now bring their lab and new puppy here. Couldn't be happier!
Elizabeth Fichtel
29 May 2016
Lake City Animal Hospital and Resort has taken such great care of our 15 year young terrier-snowser over the years. Their kindness and concern makes you feel like family. Thank you, isn't enough to ex...
Lake City Animal Hospital and Resort has taken such great care of our 15 year young terrier-snowser over the years. Their kindness and concern makes you feel like family. Thank you, isn't enough to express our appreciation.
Christine Shaw
17 May 2016
My dog was left without water in a cage with a cone on his head all day. He was not able to drink without help. When I got him home, he was so lethargic and dehydrated and drank 2 bowls of water. T...
My dog was left without water in a cage with a cone on his head all day. He was not able to drink without help. When I got him home, he was so lethargic and dehydrated and drank 2 bowls of water. They did an unauthorized Bordatella vaccination even though I told them NOT to ever give my dogs that vaccine again because it made BOTH my dogs so sick the first time they gave it to them. I took him in for an eye problem ONLY. They can't tell me what is wrong with my dog's eye and now I have to take him to the canaine ophthalmologist. My bill was $200.00 for today and my poor dog suffered without even a drink of water all day. They have gotten way too busy to care about how they treat the animals. It is all about $$$ at Lake City Animal Hospital!
Shavonn Thomas Ring
11 May 2016
Tony and I can't express how much we appreciated how compassionate they were on May 3rd....this is the day we had to send our precious Odin (15 yr old Husky) to visit The Rainbow Bridge. This was the ...
Tony and I can't express how much we appreciated how compassionate they were on May 3rd....this is the day we had to send our precious Odin (15 yr old Husky) to visit The Rainbow Bridge. This was the first time we've gone through this and a week later, it still brings tears to our eyes. The staff was wonderful in walking us through this process and allowing us to have private time before and after he had passed. Receiving the sympathy card in the mail yesterday made us appreciate them even more for taking the time to acknowledge/sign the card and send it to us.
Tamie C.
26 Apr 2016
Very caring staff. Words can't express how thankful I am to find a vet and staff who care so much about the animals they treat. You can tell that this is more than just a job and a paycheck. There are...
Very caring staff. Words can't express how thankful I am to find a vet and staff who care so much about the animals they treat. You can tell that this is more than just a job and a paycheck. There are so many people who have loved on my baby boy this week, and sacrificed their personal time to stay late or meet me on a Sunday morning for a post-op check up. I'm in tears with gratitude. Some of them include Dr. Haber, Dr Tetjan, Dr. White, Karen, Jessica and Jamie. I know there are lots of others who have worked with my boy, Ripley, too. If you want a vet that genuinely cares for your fur baby, this is the place to go.
Tamie Clark
24 Apr 2016
Very caring staff. Words can't express how thankful I am to find a vet and staff who care so much about the animals they treat. You can tell that this is more than just a job and a paycheck. There are...
Very caring staff. Words can't express how thankful I am to find a vet and staff who care so much about the animals they treat. You can tell that this is more than just a job and a paycheck. There are so many people who have loved on my baby boy this week, and sacrificed their personal time to stay late or meet me on a Sunday morning for a post-op check up. I'm in tears with gratitude. Some of them include Dr. Haber, Dr Tetjan, Dr. White, Karen, Jessica and Jamie. I know there are lots of others who have worked with my boy, Ripley, too. Thank you so much!
Lynn Meharg
19 Apr 2016
The young, just out of school vet they hired because it's so busy there ,didn't diagnose a common problem with my dog, and he died. I totally blame them for it.
Kim Williams Jarvis
10 Apr 2016
Took my kitty, Blanch, in for emergency surgery. They did what my usual vet wasn't willing to do on a Saturday and went well above and beyond what I expected in caring for her and for me. Wonderful,...
Took my kitty, Blanch, in for emergency surgery. They did what my usual vet wasn't willing to do on a Saturday and went well above and beyond what I expected in caring for her and for me. Wonderful, welcoming people that truly care for their patients. From now on I will make the 40 minute drive to take my pets here for quality care!
adley harwell
20 Jan 2016
They are absolutely amazing! I have never experienced such care and consideration at a vet before. My father passed away and we were having to find a rescue for his beloved dog. They helped us tremend...
They are absolutely amazing! I have never experienced such care and consideration at a vet before. My father passed away and we were having to find a rescue for his beloved dog. They helped us tremendously!!! I'm amazed at the compassion the staff, Hope especially, has for animals! Truly an answer to a prayer in the worst of times. Can not thank them enough!!!!
Julie Spino
25 Jun 2015
Our beloved Maple passed on 4/30/15. She was cared for with the most loving attention you could imagine by all the staff at Lake City Animal Hospital. She (and we her parents) spent numerous days in ...
Our beloved Maple passed on 4/30/15. She was cared for with the most loving attention you could imagine by all the staff at Lake City Animal Hospital. She (and we her parents) spent numerous days in extreme distress and everyone there was generous with their time and love for all.
We tried treatments that made sense for Maple's age and condition and pretty much let the doctors guide us with what care they felt would give Maple the best chance to pull through as well as quality of life.
When it was determined they could not do any more for Maple we all let her go.
We feel this is an extraordinary hospital with excellent cared and bed side manor. The total dollars spent was well below what we had expected with the amount of care she received. My parting words to them was it might be a few years but we will be back...
Emma M.
13 Jun 2015
I love Dr. Daniel and Dr. Holland. Sometimes they're very busy and the customer service isn't the best with the receptionists but I can't say enough good things about the care my babies have receive...
I love Dr. Daniel and Dr. Holland. Sometimes they're very busy and the customer service isn't the best with the receptionists but I can't say enough good things about the care my babies have received from the veterinarians! Dr. Daniel definitely saved my dog's life!
Alicia D.
20 Jan 2015
I love Lake city hospital! The staff members are wonderful and take care of my dogs. They make sure I understand what is going on with each of them and make me feel very comfortable when they have t...
I love Lake city hospital! The staff members are wonderful and take care of my dogs. They make sure I understand what is going on with each of them and make me feel very comfortable when they have to stay or have a procedure. Thank you Dr. Carmichael!
Molly F.
20 Dec 2014
On January 27th 2014 my dog whelped 11 puppies. During the whelping process she retained 6 placentas. This could potentially be deadly. I spoke with my mentor and was recommended to immediately get...
On January 27th 2014 my dog whelped 11 puppies. During the whelping process she retained 6 placentas. This could potentially be deadly. I spoke with my mentor and was recommended to immediately get a dose of Oxytocin in her, which is used for this issue, it causes the dog to have a contraction to push anything remaining inside her. I could not get in touch with my regular Dr. so around 3pm on the 27th I called Lake City Animal Hospital. I told the receptionist the situation and that I needed a shot of Oxytocin. I was told to come right in, no need for an appointment. So I rushed to the clinic with my girl. Once I arrived I filled out the necessary paperwork, and to my surprise the receptionist came out and told me that and I quote, "Umm We don't actually have Oxytocin" so they sent me back to speak with the Vet (Toby G. Carmichael, DVM) So He comes in the room and proceeds to tell me that my girl will be fine, and that Oxytocin is only used in Horses, it is no longer needed for Dogs. (NOT TRUE) He proceeded to tell me that he has over 21 years experience and that she will be just fine. Not to worry. So I left and took her home thinking that I was over reacting and that she would be fine. I was to follow up with my vet the next day. Well less than 8 hours later I wake and my girl cannot move, SHE WAS SO WEAK AND COULD BARELY LIFT HER HEAD. Sure enough she had develop Mertritis. (Metritis is the medical term used to describe inflammation of the uterus. This uterine disease is similar to pyometra but it has some differences. Unlike pyometra, metritis is most often a bacterial uterine infection that develops in the immediate post partum (after giving birth) period and occasionally after abortion or breeding. It is most often associated with retained fetuses or placentas.What to Watch ForFeverDehydrationDepressionDecreased appetiteVomitingDiarrheaFast heart rateVulvar discharge) She was so weak she was laying on 2 puppies and could not move, THEY WERE DEAD...AND I WAS ABOUT TO LOSE MY GIRL TOO. So I rushed her and 9 puppies to the ER on Tuesday Morning, spent every penny I had to get her stable then transferred her and 9 puppies to my Vet in Sandy Springs, where we ended up stuck there for 38 hours due to the Ice Storm. Every one is Doing well now. Just felt that people need to know about this incident before choosing to come to Lake City Animal Clinic
Pat H.
13 Dec 2014
Lake City Animal Hospital has been taking care of our pets for well over 10 years. Dr. Toby Carmichael, the other veterinarians and the great staff have provided outstanding care from day one. When ...
Lake City Animal Hospital has been taking care of our pets for well over 10 years. Dr. Toby Carmichael, the other veterinarians and the great staff have provided outstanding care from day one. When we had to put our 14-year-old Dalmatian to sleep 3 years ago, they were incredibly supportive and helped us through the painful process. They now care for our two rescue greyhounds and we wouldn't think of going anywhere else. Their fees are reasonable, hours are convenient. They're the best!
Harry B.
24 Aug 2014
I had to take my cat here at a last minutes' notice to be put to sleep due to a very quickly-deteriorating health and I was very pleased with how they handled everything. There was no appointment; I j...
I had to take my cat here at a last minutes' notice to be put to sleep due to a very quickly-deteriorating health and I was very pleased with how they handled everything. There was no appointment; I just walked in and they were able to have my cat put to sleep in about an hour. Without charging extra, they were able to take a second look at my cat before putting him down and told me he had a mouth tumor, which I never realized. He wasn't able to eat anymore so it explained everything. My only complaint and reason why I took off a star is because they charged me $10 more than what was quoted over the phone. Not a huge deal though.
Mary Stewart
19 Aug 2014
Over the past 11 years we have had reason (with 3 cats and 2 dogs) to visit Lake City Animal Hospital. Their services have always been reasonably priced, their staff courteous and helpful, and their p...
Over the past 11 years we have had reason (with 3 cats and 2 dogs) to visit Lake City Animal Hospital. Their services have always been reasonably priced, their staff courteous and helpful, and their physicians knowledgeable and willing to take the time to help us understand what's going on and how we can best help our loved ones.
Copper W.
2 Jul 2014
First time to use this vet had a great experience. The staff here is very friendly courteous very friendly to our dog the vet was very informative and saved us quite a few dollars compared to our prev...
First time to use this vet had a great experience. The staff here is very friendly courteous very friendly to our dog the vet was very informative and saved us quite a few dollars compared to our previous one. The vet recommended several items that we could buy over the counter rather than purchasing from them, that could save us money. I would recommend this vet and clinic to all my friends with pets.
Angela G.
3 Jun 2014
Its a good thing their Dr.s are good because the rest of the place is a disaster. I have never called without being put on hold. Their sign outside is always looking for receptionist. Called to schedu...
Its a good thing their Dr.s are good because the rest of the place is a disaster. I have never called without being put on hold. Their sign outside is always looking for receptionist. Called to schedule an appointment and wanted to get a sedative to calm my cat prior to the appointment no one ever called back. I called the day before to ask about it and it was if I hadn't requested it already so I give them the information all over again and was told I would be called back. 5 minutes before they closed I got VM saying that if I could get there or call them they would try to wait or I could come by the next morning pick it up take it home give it to my cat then bring him in for his appointment. Not exactly customer friendly. Well as it turned out I couldnt get him in his carry so I called an hour before his appointment and reacheduled. Got here they wanted to know who told me I could come in at 4, well I was put on Hold twice so I guessed the two names I could remember now waiting to be worked in. I keep telling myself its a convenient location, its only once a year. But really I think I am over it. Service has never been great but seems to get worse every year. By the way the sedative is probable gonna wear off and someone's gonna get scratched up. I tried. Lol.
Sam P.
8 Jun 2013
Great people. I had used Banfield Pet Hospital for my dog for years, but should have been here. I called to see if they would see my pet who was suffering from a large, fast growing tumor. I wanted ...
Great people. I had used Banfield Pet Hospital for my dog for years, but should have been here. I called to see if they would see my pet who was suffering from a large, fast growing tumor. I wanted a second opinion of my dog's condition. They set me up with Dr. Carmichael. On the day the staff was extremely friendly, cordial and the wait was very short.Dr. Carmichael spent 20 minutes with us discussing my dog's condition and what we would be facing. His honesty was greatly appreciated and I felt his professionalism was without question. He gave me all the options available, and the pros and cons of each. Together it was determined that my dog had little time and she was suffering.He prescribed a pain medication to relieve her pain and recommended a service that I could call to put down our dog.When the emotions of losing one dog subsides, and I am ready for a new pet, Lake City Animal Hospital will be the placeI bring my pet.
Shelby J.
21 Sep 2010
Please don't consider taking your animals to this or their other two vet offices. The staff is rude, they nickel and dime you to death, and are the most uneducated "professionals" I have ever encount...
Please don't consider taking your animals to this or their other two vet offices. The staff is rude, they nickel and dime you to death, and are the most uneducated "professionals" I have ever encountered. They recommend the crappiest of foods and are always pushing their prescription diets. It doesn't matter if you have an appointment - you will still wait for at least 30 minutes to an hour. No apologies will be given and the receptionists are always swamped and unorganized. We didn't know that there was a three year rabies vaccine and didn't find out until they had given our dog the one year. I am sure that they aren't going to mention their three year vaccinations as they want to see you each and every year to suggest the myriad of unneccessary procedures, pills, and supplements that your dog should be on. If anything is wrong with your dog, they will leave a message with the horrible news rather than try to reach you in person. We were told that our dog had kidney failure and come to find out that wasn't the case. The vets wouldn't talk to us and sent a vet tech to explain things. Then we were supposed to come back each week to get his blood tested. Of course we paid the office visit and the blood test charges each and every time. In the end, something was wrong with their machine as there was no way that one week our dog was in Kidney failure and the next he wasn't and everything was normal! It was so great to get all the information from the mouth of a vet tech. So, there are many other vets around that are not bankrolled by pet food and pet medication companies like this one. If you don't mind spending thousands of dollars for nothing, then go for it. But, I think most people expect more from a vet office. We took our animals there for four years and in the last two years, the quality has declined steadily. It was our mistake to tough it out for so long but you couldn't pay me to take any of my animals there. Lesson learned.
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