On May 2018,  my dog was diagnosed with lymphoma and  ketoacidosis the same day. I was told by our Dr. at Banfield my dog needed intense  7 days and  6 nights therapy  costing about $5,000 a night and if I  didn't have the money that i should think about end of life since the lymphoma would kill him in 30 days anyway. I had just moved to Georgia from Florida, I didn't know anyone nor did I have any family to turn to. Feeling at a loss and starting to loose hope I knew there had to be other options. I had to fight for my pup. I started to call every near by hospital in town and found this Gem! Costing me a fraction of the price, I rushed over there immediately. The staff is truly amazing. It's been almost 1 year since Macho was there and he's STILL ALIVE! Dr. Itkin and his awesome team saved my baby Macho's life. Though his cancer is not gone. My pup is still eating and playing and having the best life possible. Thank you to this amazing hospital! Read Less

Last Saturday, February 9th, 2019, our precious two-year-old, mostly feral cat, Frankie, died at this facility.  He became very ill after being treated for a urinary blockage by our vet a few days before.  He died at All Pets Emergency from cardiac arrest.  It was devastating.  He was only two.  And he  wasn't blocked at this time.  We asked them to contact Deceased Pet Care on Sunday morning to pick him up and be brought to their crematorium, along with my jacket that I left for him to be wrapped in and a rose that was left for him the next day.  They did.  Only, soon after, our horrible family vet called All Pets (because I had called her that night and left a message in tears that he had died, erroneously thinking she would be compassionate), but instead, she reported us to the Cherokee County Marshall's office  to confiscate our cat, Frankie's body, and take him  instead to the Health Department to have his head chopped off to be tested for rabies.  It seemed that, the first day he was there (Monday, February 4th) he had bitten a tech of hers.  Shockingly, in a display of grave negligence, we were NOT informed about the alleged bite.  I told our vet he was feral and I was the only one he would let love on him, and that he needed to be sedated before anyone should handle him.  They failed to heed our advice.  He had been vaccinated, though, and has been indoors since he was born.   HE DID NOT HAVE RABIES!!!  Devastated by his loss, his early death, all he suffered so unjustly from, and NOW his head would be cut off too!  It was indescribably emotional and upsetting.  The Marshall of Cherokee County and the Health Department were involved and NO ONE seemed to know where our precious baby's body was.  We were frantic.  Only after contacting the Forsyth  County Sheriffs Department, when my husband requested that a deputy go to ALL Pets to inquire if they did indeed have him, did we find him!!! All the receptionists, including their supervisor Carrie, lied, saying, "Oh, the police just picked him up", to  "We don't have a key to the freezer", to "No he is NOT here", only to find that they Indeed had had him all this time!  For all these days we were frantically trying to locate him thinking his precious head was severed somewhere!  These people are AWFUL!!!!!!!!!! They have no business being in a business that involves caring for animals .  And, yes,  there will be a law suit.  If anyone else wants to jump on board, let us know. Read Less

If there was a negative number I would have chosen that. Worst Dr. in the world! Staff was great but two days later he was threatening me and insisting my kitty be put down. Not a day goes by that I don't cry my heart out for letting him get away with making me believe if I took her elsewhere she would die in the car. That was 6 years ago today and the pain and suffering is as strong as it was then. To add to it he REFUSED to let me be with her when she passed over to the Rainbow Bridge. Cold hearted SOB! All he talked about was his wife beating cancer- not that that isn't a good thing -however my concern was with my fur baby. I tried everywhere in the country to get a portable 02 unit to move her but none could be had. Yet she would sit on my lap out of the 02 unit literally for hours with no issues. The staff would sneak me in after he left!  To be placed in the position we are as guardians to our fur babies, I have learned a tragic and painful lesson- follow your instincts. Don't let anyone ever have that much power over you by preying on your weakness of the love of your fur baby. Today I can look back and say well if it was her time to go I should have risked removing her from his care- if you believe that everyone has their time then it would have happened anyways but at least I would have been with her.  Now I'm am haunted by never knowing.   To add insult to injury, upon leaving the clinic, I was told there was no invoice ready for final costs. I had been paying as she had been staying. A few weeks ( less than 2) later a Sheriff came to my door stating the good Dr put a warrant out for my arrest for Theft of services. I had paid everything that was asked for up until the day of her death. Had I received an invoice I would have paid any remaining balance which through the help of the Sherif I did immediately and the warrant was quashed. I had just assumed the did monthly billing and I hadn't received it yet.  What a nightmare. There are other doctors in there that are fantastic but not worth the risk of cold callous reckless endangerment to your fur baby. I have read other reviews of people having felt disrespected and how they were being bilked for 1000's for unneeded testing.  Do yourself a favor and stay as far away as possible.  My apologies to the good people that were caring for my baby. This is no reflection on you. Read Less

I wanted to give them 5 stars....but then I met the vet.  She was more worried about making me feel like a shitty owner instead of actually being a vet. Hey lady! I work full time, go to school full time and have a kid that plays sports.  A dog with a rash takes a back seat to that. The fact I need to state that after paying for a service is sad.Now the staff is another thing. The techs and front office were super friendly and wanted to get as much information as possible. I was initially excited about finding this place. The staff really does make you feel welcomed. Super disappointed such a key and essential staff member in the practice was sooo rude, cold, and condescending. Btw you should probably introduce yourself when you walk into the treatment room...oh and get a better attitude. Read Less

I’m only writing this review because I hope this saves the next person from the pain and disrespect I experienced and I hope it saves another pet. I would never want anyone to go through what I went through at All Pets. The ladies working at the front desk are extremely nice, but the doctors are very rude and insensitive. Unfortunately, my dog passed away while she was under All Pets Care. I’m not blaming them for the passing of my dog, but the way they handled it was awful and very hurtful. First, they told me they had no clue why my dog passed away, after I was told that my dog would return home in two to three days. Second, I was in complete denial that my dog passed away, so when I called back up there to confirm that my dog did pass away, Dr. Blakenship said to me “YES, I'M SURE YOUR DOG PASSED AWAY, SHE IS IN THE FREEZER NOW”. That was the most hurtful and insensitive statement you could ever make to someone that just lost there dog. I hope that everyone reading these reviews understand that this is not the place you want to go too if you honestly care about your pet. I wouldn’t recommend this place to anyone. I live in Milton and unfortunately this was the closest place to my house, but I would never ever recommend this place to anyone and I will never go back. I love my dog more than words could ever explain and I will forever regret taking her to this place. =( Read Less

THANK YOU DR. EDWARDS for saving my dogs eye!!!! Our emergency with our dog happened after our regular vet’s hours, and the second we walked through the front doors of this business we were offered comfort and compassion from the receptionist, vet techs, and the doctor himself. They took great care of our dog, and also informed us on everything that they were doing. We cannot say thank you enough. If you are an emergency, I highly recommend them! They will take the best care of your animal and you. Read Less

I had emergency with my cat, i came to the office and asked how much i have to pay and if they can check my cat. They didnt say anything just took my cat, i heart how my cat screaming, after an hour they said that i have to pay 2000 so they can fix my cat's tale. I said no, after that they asked for 200 because they checked my cat and medication, i didnt ask any medication. After that they asked for 99 because i came to their office. I just grab my cat and left, horrible, they just taking money and doing nothing and by the way my cat was all in blood i do not know that they did with my cat Read Less

Great people our cat got a bad infection on the weekend and they helped him. The staff was very nice and helpful will use them again if needed. I ts good to know there is a 24 hr vet because thing always seem to happen after normal hours. Read Less

Front desk was great, dr was rude, condescending, did next to nothing to help my puppy, and told me to follow up with my regular vet the next day..... after a tech alperc told me on the phone not to wait and to bring her in. Never again. I never should have skimped on the drive to blue pearl. I only gave this place a try because it is 15 minutes from me. I would rather drive 45 minutes to blue pearl. Between my dogs and my fosters i spend a lot of time and money at vets, 12k last year alone.i guess these guys dont want my money. Read Less

The front desk wouldn’t respond to me saying “hi,” “thank you,” etc. The doctor was a compassionless stern woman who insisted our dog had marijuana toxicity. When we explained this was not possible, she didn’t believe us and was hostile. She printed a list of procedures with price estimates and said “Pick what you want.” I’m not the vet. She should’ve given me her recommendations and options. When I asked what signs to look for to tell if he was getting worse, she point blank refused to answer. She didn’t say bye, thanks, goodnight or maybe a simple hope your dog gets better. By the way the visit alone was $95 and to get him tested and treatment for his “marijuana toxicity” (sigh) she quoted $1100. Judgmental, expensive, stubborn and heartless. If you can, avoid this place filled with garbage people who clearly don’t even like animals. Read Less

I am now a fan of All Pets Emergency. I will take me pets there any time they need emergency care.My dog got really sick last weekend. She's over 12 and suddenly went downhill really fast. She couldn't walk, wouldn't eat and could not do anything but lie there. Her temperature went up to over 105 within hours of her getting sick. We didn't think she'd make it. My wife and I took her to All Pets late on Sat. morning. They met us at the car and took her in immediately. They made her feel comfortable. We left her there over night. Several times that night we called to check on her. Each time, they answered our questions, gave us her vital numbers and let us know how she was doing. They explained that they'd put her on antibiotics and several other medicines. Gradually, through Sunday, her numbers started to improve. We called them on Sunday afternoon and they said we could visit. We stopped by and spent about an hour with her. She was still sick, but her temperature was down and she could walk. Each time we called, the staff updated us on her. They have an internist on staff (Dr. Itkin). He was able to see her Monday. He did a CT scan and ran some other tests. By Monday afternoon, she was eating, her numbers were much better and she was walking without any problem. Dr. Itkin called and explained what tests he'd run, what he'd found and what her recovery plan was. He also prescribed several additional medications. We were able to bring her home Monday night!Since then, she's been steadily improving. She's still weak and tired but she's with us. We really thought she was not going to make it. I credit the staff and vets at All Pets for saving her life. I also thank my regular vet for letting us know we needed to take her in after hours on the weekend. Dr. R. J. Itkin, Dr. Tracey Waters, Dr. Emmett Blankenship and the rest of the staff were wonderful. They took care of her, showed concern, provided great service but most of all, they were able to save my dog. The least I could do was let everyone else on Yelp know how great they are. Read Less

I had the unfortunate experience of having to put my dog of 16 years, Wiley, to sleep a few weeks ago. It's always a difficult decision but it was the right one. All Pets' staff was so kind, understanding and compassionate as we dealt with this difficult time. Not only were they amazing in person but they also sent a follow up Sympathy card that just showed they go the extra mile. It's rare to find this in businesses these days. Thank you All Pets Team. Read Less

Our family went to this establishment on yesterday to have our loving pet of 14 years euthanized. Only Becaue our family friend, and dogs Vet of 11 years was working here yesterday. When the time came.Now what should have been a peaceful event turned into a very stressful situation due to Managements personal feelings and, unprofessional take on the whole situation . I was not treated like a paying client but like someone who was there to get a service for free. Which was not the situation at all!!!It was such a reminder of the classless mind set of the Mangement at All Pets and why I have not used there services in so many years, and continued reminder of why I will never return again or be recommending their service to anyone!!!!!!!. Read Less

My boyfriend and I have never been to this place, but unfortunately had to make an emergency visit there when our 17 year old Calico had a seizure. She had gone blind and then a few days later lost use of her front half and then seized that night. It was traumatic, so we had to run to the nearest vet open at that late hour. When we got there we were promptly greeted and taken care of. Alice was brought back for vitals and we started to fill out paperwork. They called us back shortly after and gave us facts and how much everything was going to cost before we agreed to anything. They gave us all the options. In our states,we had to make the decision to put her down. What was a horrible experience was made a little better due to the staff at the emergency vet clinic. They took care of us as well as our feline companion. I have no complaints and I would go back. Thank you to all the staff that helped us that night. Read Less

Boy are some of these reviews unfair. This is an emergency and referral clinic, not a veterinary practice where any of the employees can build long term relations with pets and owners. Their job in my mind is to get a very sick animal diagnosed in conjunction with a referring vet or treated in an emergency until an animal can be taken to a standard vet clinic. Emergency rooms for humans ARE more expensive since their operating model is staying open 24/7 and being ready to handle anything. I have been to several and was treated and sent back to my regular doctor. The care my Gracie got from Dr Itkin and the staff was exceptional. The diagnosis ended up being an extremely rare form of cancer in felines and was a difficult puzzle to solve. Unfortunately Dr Itkin and I realized that no further treatment was appropriate and Gracie was euthanized. To be honest I didn't really think All Pets would do that but send Gracie and I back to our regular vet.Dr Itkin conferred with my regular vet often and sought consulting from Auburn. I could not have asked for more. Other than of course a different diagnosis.This emergency facility is following good business practices. Before they start working on any animal they want the owner to know the cost.   They ask the owner to sign the estimate and prepay. Why not?  These are not regular customers. They walk in the door and could be dishonest. Human health care is the same. Healthcare places have to know they will be paid or as happens in human healthcare, other customers pay. Having a pet you care for is expensive. Get over it!! Read Less

This review is well past our only visit, but we had a real emergency when our inquisitive Dachshund decided to see if the copper head was real. It was and bit him his face. My wife recognized that he was behaving strangely as the venom took hold. The vet on duty was super helpful and while it was expensive, that's the service they provide and why everyone should have pet insurance. He was treated with Anti-venom and released that night. A collar for a week or so and hard lesson learned, he's back to new except for the obvious spots where the fangs hit him. Good experience overall and they saved our dogs life, so no complaints here. Read Less

I would give this clinic a 1 star rating, but I have had previous experience there and they were good. I took my 15 yr Shih Tzu in because he has been up all night and my 4 year old Shih Tzu because she stopped eating (and Blueberry NEVER misses a meal). The office manager, Carrie, was very helpful on the phone and even gave me a discounted rate for 2 dogs. The dr. we met with was Dr. Tracy Waters and she was NOT GOOD!!!!! She talked down to me and was very accusatory of me trying to give Blueberry pumpkin when she refused to eat.  She was so rude that I ended up having to LEAVE the room and my husband took care of the situation. Before I left I explained the issues of both Buster (15) and Blueberry (4) and she said they looked them over and all looked good and then said "What do you think is the underlying problem?"...THAT IS WHY WE ARE PAYING YOU- I am not a VET!!!!Finally left there w/ NO ANSWER except we can do blood work on Buster for $320 and Blueberry $410...we declined!!Took Blue to another clinic today and they were AMAZING (Crestview Animal in Cumming, GA) and the vet did a full exam and discovered that Blueberry is not eating because she has a spinal injury....I know ALL PETS is the only 24 hour- but you may want to call before and if Dr. Waters is working- drive a few more miles to another clinic!!! Read Less

I took my dog to my regular vet who let me know that she had a torn ACL and that I would need a surgeon.  I called several places and spoke with several people and Dr. Newton was recommended to me.  After meeting with her I felt confident that she was the right person to care for my dog.  She had her staples removed today and I have to say that Dr. Newton and her staff have made an awful situation a much more pleasant experience.  They are extremely caring and thorough.  I will definitely recommend my friends and family to visit Dr. Newton. Read Less

I can't thank All Pets enough for taking care of our dog Oreo Saturday night. you are all such wonderful and kind people and were a savior to us when we needed it. I don't know what I would have done were it not for you. You took care of Oreo with no wait and resolved the problem right when we got there. You are all good people and I cannot ever thank you enough! Read Less

I found a bottle of Advil on the floor and was worried my dog might have eaten some of the pills that had spilled in the two minutes they were there. I doubt he ingested any but better safe than sorry. I called this hospital, who recommended me to the animal poison hotline, who then told me to go the hospital (after charging $49). While the receptionist and nurses were nice, the woman I worked with was awful. She talked to me liked I was an idiot and treated me like I was some kind of monster. It's 6am, I'm in my pajamas and frantic over my dog - clearly not an irresponsible pet owner. I was there for almost two hours and at no point did they say how my dog was doing. Just started throwing bills at me, all while giving me dirty looks and short answers. For the minimum treatment, I was out $400. They wanted me to do the full treatment which would've been over $2000. Frankly, with her lack of empathy or concern, I didn't trust my dog to stay there for two days. Read Less

Don't go here if you are expecting results - you will leave frustrated and angry that you paid over $ 200 for nothing A vet who didn't know much - who would or could not look at my dog's eyes and sent him home with no diagnosis The place needs to be steamed cleaned and brought up to spec Never again . Read Less

You lost our dog's ashes and you will never be able to offer closure on our situation or our companion. Your doctor never even called to apologize. Sincerely poor excuse of a business and a poor excuse of any sort of empathy what so ever to a client and customer. We will be sure to file an official complaint with the state veterinary board. Perhaps then you will at least attempt to get in touch and apologize for your guffaw. Do you even care about the animals you care for? Because you certainly don't seem to care about the human counterparts. Read Less

This poor excuse for a Pet Center LOSES dogs. They promise the bereaved owners that they will receive their beloved pet's ashes, then OOPS don't do it, so sorry - no refunds, no apologies... and no excuses. This place needs to be shut down. Read Less

All Pets lost my dog, Lefty. After euthanizing him they did not tag him despite me telling the doctor I wanted her to use whatever cremation service she suggested so that she could look me in the eyes and guarantee me that the ashes I received were my dog. They told me he sat in the freezer for weeks before finally being taken away and put in group cremation and scattered in a garden somewhere outside of Atlanta. This will be my 1st pet whom I do not have body or ashes to put in our pet cemetery. Worst problem here, the tech showed no care and I never received an apology. I was told bluntly my dog was gone and that I would never get his ashes back. I asked for the doctor to call me, explaining I needed some closure here and would like to speak to the doctor who made these decisions, no one ever called. No one ever apologized. All Pets lost my dog, his name was Lefty. I continue to think about him every day.Read Less

We were enjoying the first snow of the year with our pup when 10 minutes into the fun we realized she had cut her foot on some ice. She had 2 large lacerations that obviously needed stiches. The only emergency care we could find open was All Pet Emergency (Saturday at 3PM, Snow Storm 2017). We couldn't believe they were open when everyone else was closed due to the icy roads. They took great care of her, and we didn't need to take a loan out to pay for it - BIG SURPRISE! The staff was so great and caring. I would definitely use them again.. Read Less

These folks were fantastic. Christmas morning at 650am and someone answers the phone and says come in we are here. Sure enough they were when we arrived at 730. Can't say enough about having that close by. Much appreciated Read Less

My Dachshund, GIRL, was super sick in August, and I honestly didn't think she was going to make it, but thanks to the great care she recieved from Dr Itkin and the awesome staff at All Pets Emergency , my little Girl is doing really well now. Read Less

I have had fur kids my entire life. I can easily say that I have never experienced the personal care and professionalism that my dog Charlie recently received throughout his leg surgery. It becomes clear when people are truly passionate about the work they do. The passion is evident with Dr. Newton, and all of the support staff. I will recommend this practice to many. Thanks so much to all involved in helping Charlie run and play again. :) Read Less

our sweet baby girl Ekko was a patient there for 4 day's,, the doctors & staff are truly wonderful & fully understand just how special & important our 4 leg kids are! I can't think of a better place for the excellent care our Ekko (bichon frise) received! Thank you all!!! you sure made being away from our baby so much easier Read Less

I have nothing but good things to say about All Pets. All three of my precocious terriers have had the occasion to need an emergency vet over the past 10 years, and we were lucky enough to find All Pets. In 2005, my Scottie, Goodie, was diagnosed with Autoimmune Hemolytic Anemia and Immune Mediated Thrombocytopenia by Dr. Itkin. By the time we got her to All Pets in the wee hours of a Sunday morning, her blood levels were so low that she had only hours to live. Dr. Itkin and his staff acted quickly to bring her from the brink of death back to a happy bouncing Scottie pup in a relatively short time. She had to be there for a week and a half and the fact that they were a 24hr vet helped me tremendously. When I couldnt sleep at night because I was worrying about her, they were happy to receive me at all hours to let me hold my puppy. Over the years, Dr. Itkin continued to monitor our Goodie and spend time researching new therapies when the conventional treatments stopped working. He brought her back from certain doom once more when, for some unknown reason, her platelets counts began to tank. He worked to help us source more affordable alternatives when her usual drugs became prohibitively expensive. During the 10+ years that Goodie was Dr. Itkins patient, both of our terrier boys visited All Pets with copperhead bites. As per usual, the staff at All Pets took exceptional care of our crew. Our Cairn, Wembley, suffered extensive tissue damage from the venom, yet the All Pets team was able to minimize the impact, saving his leg. Earlier this summer, we visited All Pets office once again with our Goodie girl. She had developed a large tumor on her lip and Dr. Itkin carefully and compassionately counseled me on our options, helping us weigh the costs of treatment against realistically achievable results. We chose to remove the tumor for biopsy and she came home with the most beautiful sutures Ive ever seen (Seriously, as a melanoma patient myself, I was extremely jealous!) Unfortunately, the biopsy came back as advanced lymphoma, and she had little time to live. Goodie has now passed and I just got off the phone from informing Dr. Itkin of her passing. She ultimately died from something completely unrelated to the complicated disorder from which Dr. Itkin rescued her so many years before. I will be forever grateful to him and the All Pets team who has taken care of my little furry family and ultimately granted me an extra decade with my beloved Scottie, Goodie.Read Less

I have nothing but good things to say about All Pets. All three of my precocious terriers have had the occasion to need an emergency vet over the past 10 years, and we were lucky enough to find All Pets. In 2005, my Scottie, Goodie, was diagnosed with Autoimmune Hemolytic Anemia and Immune Mediated Thrombocytopenia by Dr. Itkin. By the time we got her to All Pets in the wee hours of a Sunday morning, her blood levels were so low that she had only hours to live. Dr. Itkin and his staff acted quickly to bring her from the brink of death back to a happy bouncing Scottie pup in a relatively short time. She had to be there for a week and a half and the fact that they were a 24hr vet helped me tremendously. When I couldn€t sleep at night because I was worrying about her, they were happy to receive me at all hours to let me hold my puppy. Over the years, Dr. Itkin continued to monitor our Goodie and spend time researching new therapies when the conventional treatments stopped working. He brought her back from certain doom once more when, for some unknown reason, her platelets counts began to tank. He worked to help us source more affordable alternatives when her usual drugs became prohibitively expensive. During the 10+ years that Goodie was Dr. Itkin€s patient, both of our terrier boys visited All Pets with copperhead bites. As per usual, the staff at All Pets took exceptional care of our crew. Our Cairn, Wembley, suffered extensive tissue damage from the venom, yet the All Pets team was able to minimize the impact, saving his leg. Earlier this summer, we visited All Pets office once again with our Goodie girl. She had developed a large tumor on her lip and Dr. Itkin carefully and compassionately counseled me on our options, helping us weigh the costs of treatment against realistically achievable results. We chose to remove the tumor for biopsy and she came home with the most beautiful sutures I€ve ever seen (Seriously, as a melanoma patient myself, I was extremely jealous!) Unfortunately, the biopsy came back as advanced lymphoma, and she had little time to live. Goodie has now passed and I just got off the phone from informing Dr. Itkin of her passing. She ultimately died from something completely unrelated to the complicated disorder from which Dr. Itkin rescued her so many years before. I will be forever grateful to him and the All Pets team who has taken care of my little furry family and ultimately granted me an extra decade with my beloved Scottie, Goodie. Read Less

I have nothing but good things to say about All Pets.  All three of my precocious terriers have had the occasion to need an emergency vet over the past 10 years, and we were lucky enough to find All Pets. In 2005, my Scottie, Goodie, was diagnosed with Autoimmune Hemolytic Anemia and Immune Mediated Thrombocytopenia by Dr. Itkin. By the time we got her to All Pets in the wee hours of a Sunday morning, her blood levels were so low that she had only hours to live. Dr. Itkin and his staff acted quickly to bring her from the brink of death back to a happy bouncing Scottie pup in a relatively short time.  She had to be there for a week and a half and the fact that they were a 24hr vet helped me tremendously.  When I couldn't sleep at night because I was worrying about her, they were happy to receive me at all hours to let me hold my puppy.Over the years, Dr. Itkin continued to monitor our Goodie and spend time researching new therapies when the conventional treatments stopped working.  He brought her back from certain doom once more when, for some unknown reason, her platelets counts began to tank. He worked to help us source more affordable alternatives when her usual drugs became prohibitively expensive. During the 10+ years that Goodie was Dr. Itkin's patient, both of our terrier boys visited All Pets with copperhead bites.  As per usual, the staff at All Pets took exceptional care of our crew. Our Cairn, Wembley, suffered extensive tissue damage from the venom, yet the All Pets team was able to minimize the impact, saving his leg.Earlier this summer, we visited All Pets office once again with our Goodie girl. She had developed a large tumor on her lip and Dr. Itkin carefully and compassionately counseled me on our options, helping us weigh the costs of treatment against realistically achievable results. We chose to remove the tumor for biopsy and she came home with the most beautiful sutures I've ever seen (Seriously, as a melanoma patient myself, I was extremely jealous!) Unfortunately, the biopsy came back as advanced lymphoma, and she had little time to live.Goodie has now passed and I just got off the phone from informing Dr. Itkin of her passing.  She ultimately died from something completely unrelated to the complicated disorder from which Dr. Itkin rescued her so many years before. I will be forever grateful to him and the All Pets team who has taken care of my little furry family and ultimately granted me an extra decade with my beloved Scottie, Goodie. Read Less

I have taken my dog, Angel, to this facility on a couple of occasions, and she was given the best of care by very friendly, conscientious people, from the front desk to the emergency doctors. Five stars and two thumbs up! Read Less

We took our new puppy to All Pets because it was throwing up and not eating. Our entire experience at the hospital was very good, and our puppy was feeling much better after getting some deworming medicine and fluid to rehydrate it. Hopefully we won't be coming back again soon, but we will definitely return to All Pets for any future emergency vet needs! Read Less

My dog has IBD - I was told that meds would be called in for my dogs nausea.  That did not happen.  When I called the clinic I was told they would leave a message for dr. Itkin to call me.  That didn't happen either.   I left several messages!  I would NEVER recommend this place for any animal.  It's the worst clinic I've ever been to.  I will not make this mistake again!  If I could give 0 stars, I would!  The receptionist wasn't helpful at all.  Bored and couldn't care less. Not helpful at all.  Please, don't put your animal at risk with this facility! Read Less

Late Saturday night my dog was acting very strange and would not move his neck. Not having ever seen that before I called into the closest 24 hour vet - and was speaking with the person who answered the phone. I tried to ask her questions about if this would be considered an emergency and if she has heard of these symptoms before - clearly I was very freaked out and distraught. She had the RUDEST ton / answers / and all around service. To really sum up the quick conversation, she was mocking me. "Well I mean I would be concerned if MY dog was in pain, wouldn't you think?" - said the lady on the other end of the phone. Uhm, absolutely not- this was not a game to me, this was my dogs well being.I ended up driving 10 miles out of the way just to not go to this awful rude facility. I hope if it is a very serious emergency - I will be able to rush my dog to his vet, and not this terrible 24 hour vet. Read Less

My experience with All Pets was great! I brought my dog in for a second opinion on a leg injury. They did confirm that she was in need of surgery and spent an extensive amount of time going over my options, the procedure steps, and recovery time to make me comfortable with everything up front. I appreciated their discussion on pricing early on, and being able to use CareCredit made it possible to have the surgery done asap. They took incredible care of her while she was there and were available to give me updates at any point when I called being a worries mom. They were so flexible with my pick up and drop off times, which allowed me to not have to take off work. My baby girl is at the end of recovery and healing perfectly! I am so happy I chose to go to them for her care and will continue to refer others in need. Read Less

I have taken two of my basset hounds to All Pets as emergency cases and have found the staff and the care they provided to my dogs to be nothing short of fabulous. Dr. Itkin's knowledge and expertise far surpasses that of most veterinarians and I have been extremely pleased with the care that my dogs received. Further, Dr. Itkin is in regular contact with my "primary care veterinarian" and keeps him apprised of everything. I truly feel that Dr. Itkin is part of my dogs' veterinary team and I do not hesitate to take my dogs there when circumstances warrant. Good veterinary care is not cheap, and I'm happy to pay whatever it takes to keep my animals healthy and happy. THANK YOU TO EVERYONE AT ALL PETS!! Read Less

I had a great experience and I thought the price was very fair especially for treatment at 11pm on a Sunday! Dr Blankenship was very informative. Hopefully you never have an emergency, but if they come this is the way to go!Read Less

My regular Vet and full service Vet did not have the facilities to treat my pet completely so we were referred to All Pets. Dr. Itkin provided a number of scenarios from best case to worst case before diagnosing our pet's illness. Luckily the illness was not worst case but was in the middle of the scenarios. Our cat was in the hospital for a number of days for treatment before we could take him home to continue treatment on our own. Since our cat was in the hospital over Thanksgiving we asked if we could come into the office to see him. The staff was more than happy to have us visit and let us spend some time with our cat. The staff was very friendly and seemed to care about our pet and his health. All Pets is not a discount vet so do expect to the bills to be a little pricey depending on what you are having done. The service however was exceptional. Read Less

If I could give them 0 stars I would.  We took our dog here on a Sunday morning because our vet was closed.  She was in obvious discomfort and distress... we wanted to make sure we got her to a vet ASAP.We explained what was going on to the intake people and were shown to an exam room.  About five minutes later a vet came in and asked us about our dog's symptoms.  As soon as we finished explaining he said that he really didn't know what was wrong, but if we wanted X-rays he had already written up an "estimate" for us.  He opened a folder with a document in it and showed the pricing to us.  It felt like we were buying a used car, not getting care for our pet.As he continued the conversation he kept taking about how much things would cost.  I was floored at how focused he was on talking about money... and not about helping our dog.  Essentially the point was "we don't know what's up, but if you get your checkbook out we'll gladly take the money".No bedside manner, no compassion... they just want your money.  Stay away! Read Less

We went to our regular vet because our Lulu was having severe pain, bloody stools and a 105 temperature. Our vet took x-rays and thought that Lulu may have swallowed something and immediately sent us over to All Pets. We saw Dr. Itkin, and what I remember most is his thorough exam of Lulu. Not only a physical exam but he wanted such specific information from us (when it started, how we held her, lifted her, where we thought the pain was). He took her back and felt like he needed to take better x-rays. When he was taking the x-rays he was able to settle her enough to palpate all over and found that he front legs appears to be sore. He decided to x-ray her legs and came back in and said that our Lulu had HOD (hypertrophy osteodystrophy). He was very thorough in his explanation of what it was and what needed to be done. He did keep her for the night to try and get her temperature down. A few things that stood out to me - 1. Tanya at the front desk was so super sweet and kind. 2. Tanya's sister - I can't remember her name was also so kind and just had a genuine love for animals and was so kind to Lulu. 3. The evening medical assistant - we called her maybe around 10pm to check on Lulu and she gave us an update. She told us that she unhooked Lulu from the cath to take her out but she didn't pee. We hung up and I called her back and of course I'm feeling bad for my puppy and I asked her if she could take her out again, she always goes to the bathroom before bed and she did and called me back to let me know that she went. So sweet and made me feel so much better. 4. Dr. Itkin - so kind. I'll never forget him saying that he was so close to opening up her belly (just assuming something was in there causing all that blood) - but because he was so thorough he took a chance to x-ray again because of her symptoms and found a rare bone disease. He called us several times to check up on her. I just have felt so grateful to Dr. Itkin and all pets - I really feel like we still have our puppy because he was there that day!! Thanks again...we would definetly go back...however I really hope we don't have to!! :) Susan Stine and Lulu Read Less

You will find the best, most caring and professional team here. If you have a sick or injured animal, this is the best animal hospital hands down. I just wish they could be our everyday vet! The staff and vet techs are phenomenal! Dr. Itkin is a magician. He was able to give us many months of quality time with our 6 year old peek a poo when he developed and extremely aggressive form of lymphoma. Dr. Itkin was very responsive, caring and professional every step of the way. He kept us not only involved in the treatment, but a part of it by explaining every step, every treatment option and expected outcomes. We never had any false hopes given the severity of the disease and we were so glad to have the extra time with a good quality of life. In the end, the cancer won but thanks to the team and All Pets, our little guy put up a good fight and we had extra time to be with him! I wish I could give this team 10 stars! Read Less

I had a really bad experience here over the weekend. The receptionist and the vet tech were very nice, but Dr. Waters, the vet on duty was just awful.  My cat was sick with diarrhea and vomiting, and she recommended $976 worth of diagnostic tests.  When I declined, wanting to wait to see my regular vet on Monday, she litterally said "So do you want me to just put him to sleep?", looking at me like I'm the most heartless pet owner ever.  I saw my regular vet the next day, she pretty quickly felt a strange mass in his belly, found a tumor with an x ray, and all while being very compassionate to both me and my cat.  All Pets is close to my house, but I won't go back there. Read Less

I brought my 11 year-old doodle here a handful of times for colitis (random attacks on his intestines). The staff is amazing. They have been compassionate and understanding and they handle my pup so well -- even letting us lead him to the back room because he was scared.Vets are awesome too. Kind and explain everything from his condition to treatment. Our little guy passed away late last year, but I'll never forget how All Vets cares for him. We recently adopted another doodle. God forbid anything serious happen, but if it does, I feel good knowing All Vets is nearby. Read Less

My dog had been coughing phlegm for the afternoon, and had thrown up a couple of times in one hour last night. We called ahead to find out if it was something that could wait, and they said with the vomit that it sounded best to check her out. We agreed and took her around midnight. The staff were all very friendly and helpful, and the wait was negligible. The vet said her vitals were strong but that the only other thing that might help diagnose was xrays. She isn't lethargic and she still has appetite, so we decided against the x-rays and have been monitoring her at home for more vomiting. Thankfully, she hasn't vomited again, just coughed up phlegm several times during the night. I appreciate that the doctor didn't force a sense of urgency on me while I was distressed and that he was very up front about the outcomes of the various options. I'm sorry to read others' stories about dogs who passed from issues here, and even sorrier that someone has marked them as funny. From my experience, I would take a dog here again in the event that vet offices were closed and it seemed a vet visit couldn't wait until morning. Read Less

The staff was friendly and professional.  The veterinarian was caring and explained everything to me and what my options were.  She did not push me to take the more expensive option.  I think many people have excellent experiences here, but the ones that expect miracles or just don't understand things are the ones that post the most reviews.I was happy to be able to take my dog in the minute I noticed problems. Read Less

I had to take my previous dog to this vet for a definitive diagnostic biopsy to determine correct treatment for a tumor, and unfortunately I did not get good news.  However, I felt that this surgery was professional and polite, and dealt with my dog in a vey empathetic and caring manner.  I felt that the pricing was comparable with other veterinary centers that I have used.  I would recommend this practice.  I don't really understand the negative reviews, as I feel that some of them are based on u realistic expectations.  For example if a dog ingests a poison in the morning but is not found until the evening, then the outcome is not likely to be positive.  This is an emergency vet so, there are going to be some less than happy outcomes, whatever is done for the animal.The other evening we got home to find that our new dog, had ingested nearly all the contents of a new bottle of ibuprofen.  This is one of the vets that came up as an emergency vet on my regular vet's out of hours phone message.  We took Lola there and they dealt with her promptly (activated charcoal immediately as they were starting to prep her for gastric lavage as I left).  They saved her life, literally, and through their prompt, appropriate and professional treatment, she appears to,have suffered no ill effects.So, the bottom line is, that I would most certainly recommend this veterinary clinic. Read Less

Over all I am glad that we had taken the dog here, but at the same time i feel like the money that we had spent was way way too much.  She did have to spend the night for monitoring however after explaining what ha d happened to her i dint feel like they listened, i think they saw it as a way to run more tests and charge more money, and while i was a sobbing mess on the floor thinking my little baby   was going to go into kidney failure, i agreed and signed off on to it all... but then went back and in the span of 5 minutes had 5 different options of payments a treatment options. and  as i processed what had happened along with the time lone i started making things i knew were not necessary off of the list, but finny the price didn't change much. My dog had basically OD'd on her pain meds. She decided she wanted the rest of the brand new bottle we had just gotten from the vet and ate away the lid till she was able to get the bottle.  This happened about 10 or 11 am and i found her about 8 pm.  I called 3 vets and poison control which was useless and then decided she needed to be brought in.   I knew she needed her blood drawn and that fluids wouldn't be bad for her but somehow the visit cost me $800.00 for 2 rounds of charcoal, 2 bottles of fluids and a couple shots?  It makes me mad thinking and looking at it now, but in that heat of the moment all i cared about was my baby and making sure she was OK. Like I said I am pretty sure that she would have just slept it off but in the long run of something would have come out of it and i could have prevented it.. it would kill me,.. The vet was nice enough, the staff was awesome.  i just really felt they took advantage of the situation. Read Less

Over all I am glad that we had taken the dog here, but at the same time i feel like the money that we had spent was way way too much.  She did have to spend the night for monitoring however after explaining what ha d happened to her i dint feel like they listened, i think they saw it as a way to run more tests and charge more money, and while i was a sobbing mess on the floor thinking my little baby   was going to go into kidney failure, i agreed and signed off on to it all... but then went back and in the span of 5 minutes had 5 different options of payments a treatment options. and  as i processed what had happened along with the time lone i started making things i knew were not necessary off of the list, but finny the price didn't change much. My dog had basically OD'd on her pain meds. She decided she wanted the rest of the brand new bottle we had just gotten from the vet and ate away the lid till she was able to get the bottle.  This happened about 10 or 11 am and i found her about 8 pm.  I called 3 vets and poison control which was useless and then decided she needed to be brought in.   I knew she needed her blood drawn and that fluids wouldn't be bad for her but somehow the visit cost me $800.00 for 2 rounds of charcoal, 2 bottles of fluids and a couple shots?  It makes me mad thinking and looking at it now, but in that heat of the moment all i cared about was my baby and making sure she was OK. Like I said I am pretty sure that she would have just slept it off but in the long run of something would have come out of it and i could have prevented it.. it would kill me,.. The vet was nice enough, the staff was awesome.  i just really felt they took advantage of the situation. Read Less

How does and elevated BUN and Alk Phos get diagnosed as a respiratory problem even when a chest xray was inconclusive and only showed mildly suggestive evidence of an aging lung ? Why would you ignore the blood test? My dog died. Read Less

My parents took their 15-month old, otherwise healthy Yorkshire Terrier to Dr. Itkin last weekend believing her to have pneumonia based on various symptoms. He was the second vet they saw over the weekend, the prior vet having given them a ludicrous explanation for the dog's behavior, and they were hopeful that Dr. Itkin would provide the answers they were seeking because he had previously diagnosed another family pet that had been misdiagnosed elsewhere. Sadly, the negligence of the staff last weekend contributed to our family pet's inability to receive the care she so desperately needed.Dr. Itkin examined the dog but, as my mother describes it, was more interested in talking about his New Year's Day dinner than in discussing the dog's symptoms. Although my mother shared with him her belief that the dog was suffering from pneumonia (based on the fact that she had been shivering and panting uncontrollably and lost her appetite), Dr. Itkin chalked the behavior up to an eating disorder. When he offered to draw blood, my mother was somewhat relieved and hoped that this would shed some light on the situation.The visit cost approximately $400, and when Dr. Itkin called much later in the day with the test results, he said that the dog's red blood cell count was elevated but he was not concerned because of her young age. At that point, my mother had already taken the dog to yet a third vet and asked that the results please be faxed. Dr. Itkin assured her that he had sent the fax, but it was never received by the other vet. When my mother called Dr. Itkin's office and requested that the results be re-faxed, the administrative assistant said she would do so. AGAIN, they were not received. Upon learning this hours later, my mother called Dr. Itkin's office for a third time to request that the blood results be faxed to the other vet. In the end, it was determined that our dog indeed had pneumonia after an x-ray of her lungs revealed that they were black. But because of the delay in receiving the treatment she needed, she went into cardiac arrest and could not be resuscitated. The other vet's office received the blood results via fax as they attempted to resuscitate our dog, and they told my mother that the red blood cell count showed that our dog was severely dehydrated and, at the very least, Dr. Itkin should have administered fluids.I blame Dr. Itkin and his staff for contributing to what could have been a treatable condition in our family pet. We are all heartbroken. My mother informed a member of the staff earlier this week that the dog had passed away, but we have not heard from Dr. Itkin or anyone else. There has certainly been no apology or offer to refund the money that was spent on nothing more than wasted time. Based on past experience, we trusted Dr. Itkin and his staff to recognize what was wrong with our family pet and to administer the proper treatments. Sadly, this was a mistake on our part, and I don't think we will ever understand how my mother -- who has no medical or veterinary training -- was able to suggest the proper diagnosis but Dr. Itkin failed to do so (and failed to recognize a problem in the blood results). Read Less

This is an outstanding animal care center! They were caring and compassionate, prioritized how quickly patients were seen by which animal was most critical and really communicated. They did a great job and didn't do anything that was unnecessary. I'm so pleased that they are there. We used to have to go to Roswell for emergencies, and I was never sure I was getting the best available care. Now I am. Read Less

Dr Itkin treated my dog Grunt every time she is in need. Dr. Itkin is honest and caring and will do whatever it takes to make sure that your pet and you are ok. I have followed him from his previous employer to where is now. All Pets is Top Notch, Honest, Caring, and Reliable. I would trust my animals to no one else when it comes to their well being. I have brought him 3 dogs and 1 cat over the years and have never been disappointed. Two thumbs up for Dr I! Read Less

Last night my sweet Cat of 15 years was attacked by God know what! Her Ear was dangling from her head! We Called in complete panic, and the person who answered the phone, started the ""great"" services we received from these people! She helped me by given me great directions, and speaking to me the entire trip to the hospital. When we arrived there was a team waiting to assist us! They took my Cat to the back and the wonderful Doctor came and told us how serious the case was, and that he was going to do everything he could to repair the ear! The doctor repaired all the lacerations, and bite wounds and the ear! My baby is at her regular vet, and they took care of her until we could take her to her regular doctor! Thank God they are here for us, because they were the only late night service in our area. Read Less

Last Friday, I lost my beloved Boston Terrier. I have never been so heart broken and I miss him terribly. When he fell ill Thursday morning, I sought out his regular vet - only to find out the office was closed on Thursdays. In a complete panic, I stopped by Dr. Itkin of All Pets Emergency & Referral. Although my sweet baby boy did not survive his illness, I know in my heart he received the best care at the time. Dr Itkin was caring, sensitive and straight up with me as a parent. His staff, including the late night members, were compassionate and everyone was available for my questions and concerns. My heart aches over the loss of a long time family member, but I know he was with humans who cared. Thank you everyone at All Pets Emergency & Referral Ctr....your gentle hands and compassionate words meant very much to me and my family. Read Less

Terrible expierience with Dr Itkin Terrible service from Dr Itkin....had to leave my young 15 month old dog with a 105 fever. Dr Itkin ran many tests including an ultrasound, XRays Urinalysis, complete blood work. Every test was in normal range...he determined it a Fever of unknown origin.The bad he left the young pup in a cage for 8 hours with a 105 fever before giving her IV fluids....he said he had to attend to the critical pets first....as if a fever of 105 is not critical. Dr itkin is very very rude, my primary vet said she would not refer another pet to him again after learning about my dog. My pet was there for 24 hours and I paid $2000.00....it's not the money that has me so upset...it's the way I was spoken to by the Vet Dr Itkin and the way my dog was left in a cage without IV fluids for 8 hours. In all my 60 years I haven't had a worse expierience with any Vet...EVER. Please don't wast your time or your dogs health to this place...the only positive thing I can attest to is that the support staff was indeed very courteous. Dr. Itkin is opposed to rearing a Dog naturally. Read Less

I've had Dogs for some 50+ years and I'd advise anyone with a truly sick pet to Avoid this place at all costs. First they are more expensive than Georgia Veterinary services and are very understaffed. The Vet Dr I_k_n is extremely rude (he's the owner) I was reffered to him by my primary Vet for emergency care...and even she said she would never refer anyone to this Dr I_k_n again! My dog, a young 15month old had a very high fever 105 degrees and we left my dog at 9:00am and she remained in a crate until 5:00pm when they finally decided to give her IV fluids and antibiotics. Dr I_k_n explained that he had several dogs/cats that were sicker than mine and thus treated them first (as I said they are very understaffed) I had to call them repetededly to find out what was going on. I have since spoken to several other Vets that said they too have heard that Dr I_k_n is very rude and difficult to speak to (that's an understatement). I've also heard that since I was there that the Surgeon has quit... from disagreements with the owner Dr I_k_n. I have never written a review previously, but the treatment that we received/ did not receive prompted me to write this review. I hope this advise helps another loving pet owner to avoid ""All Pets Emergency & Referral P.C."" at all costs Read Less

You can definitely tell Dr. Itkin cares about the well-being of your animal and I never drop my cats off worried about how they'll be treated. I think the Dr. has great respect for his patients and as aforementioned, has enough respect for you to be up front about treatment and costs. He also shows interest by checking up with you after you bring your animal?s home. Great guy! Read Less

we took our dog here after he was injured by a car. His face was split in two , legs broken and bleeding. Staff proceeded to use stalling tactics and then presenting us with a typed estimate of care which was over $1,000.00. They accept no payment plans although web site did not state this. To save our dog, we had to have at least 90% of total bill or they gave us the option to put our dog to sleep. After an hour of going back and forth, we had no choice but to put our dog to sleep. The vet on call, actually put our dog down BEFORE we signed the paper giving him permission to do so. After wards, I heard of another person who went here and the same thing happened to him. He actually picketted the vet because they also made racial slurs toward the man. PLEASE DO NOT TAKE A CRITICALLY INJURED PET HERE. The web site claims to have high tech equiptment but the vet told us that they do not, that's why he couldn't tell us if our dog was bleeding internally. Read Less