45 Reviews

Crabapple Knoll Veterinary Clinic

Alpharetta, Georgia
Reviews
Haley Cain
6 May 2024
REPORT
HORRENDOUS
Tim S.
21 Jan 2019
REPORT
Just moved from California and we needed a place to board our 3 animals. It was our first time boarding pets let alone flying with them and we couldn't have chosen a better place. They worked out best... Read More
Just moved from California and we needed a place to board our 3 animals. It was our first time boarding pets let alone flying with them and we couldn't have chosen a better place. They worked out best for us because they stayed open until 5pm on Saturday since our flight came in at 2pm. They were so welcoming of our pets and made us feel like our pets would be well taken care of. We picked our pets up three days later and you could tell they enjoyed their stay. Great job guys! Read Less
Rhonda Allenson
14 Jul 2018
REPORT
The office staff and physicians are awesome! Always honest, informative and empathetic. It is about the pet, not the pocketbook. I have used a couple of other vets in the past....but, the differenc... Read More
The office staff and physicians are awesome! Always honest, informative and empathetic. It is about the pet, not the pocketbook. I have used a couple of other vets in the past....but, the difference is apparent! Just Awesome! Staff are great too! Read Less
Carly McCurry
10 Jul 2018
REPORT
I brought my two beloved guinea pigs here. They were so well loved by the veterinarian and his sweet assistant. Thank you for helping me carry the boys to my car! Speedy, great customer service, affo... Read More
I brought my two beloved guinea pigs here. They were so well loved by the veterinarian and his sweet assistant. Thank you for helping me carry the boys to my car! Speedy, great customer service, affordable service. Highly recommeded. Read Less
Mallory L.
9 Jul 2018
REPORT
I wouldn't even leave one star but I had to choose something. This vet is a poor excuse of a clinic. After recently moving to the area we began taking my 3 dogs to this clinic. A few months after our ... Read More
I wouldn't even leave one star but I had to choose something. This vet is a poor excuse of a clinic. After recently moving to the area we began taking my 3 dogs to this clinic. A few months after our first visit my dog got extremely sick. She was having trouble breathing and wouldn't eat.. the vet here sent us home after they said they did "testing" and she was "fine" and my dog passed away a few days later. Don't bring your fur babies here!! Read Less
Connie Lam
2 Jul 2018
REPORT
I just moved to the Roswell area and with two dogs, I needed to find a good animal hospital for my boys to go to. My youngest, Milo, had a some issues with his leg and had a cough and Crabappe Knoll w... Read More
I just moved to the Roswell area and with two dogs, I needed to find a good animal hospital for my boys to go to. My youngest, Milo, had a some issues with his leg and had a cough and Crabappe Knoll was not only extremely caring towards Milo, but they also reassured me that everything was going to be okay. I can honestly say, it was an extremely pleasant experience. Everyone was very friendly and understanding. Read Less
Alexander Alvonellos
2 Jul 2018
REPORT
Pretty happy here with my experience at crabapple vet. They took a look at my bird when pretty much no other vet near my work would and got her all healed up with a shot and some good advice. Dr. Cars... Read More
Pretty happy here with my experience at crabapple vet. They took a look at my bird when pretty much no other vet near my work would and got her all healed up with a shot and some good advice. Dr. Carson is competent and friendly and definitely is helpful and knows her stuff. The staff here is very nice and they are willing to work out payment arrangements if necessary. The office doesn't smell bad as a whole like most vet places do and it is very clean. I would recommend my friends to come here. Read Less
Dawson Wood
30 Jun 2018
REPORT
The staff and vets at CKVC are great. They are very caring and professional. We have several dogs all with different behaviors - from ultra calm - to ultra anxious. They adjust their treatment and ... Read More
The staff and vets at CKVC are great. They are very caring and professional. We have several dogs all with different behaviors - from ultra calm - to ultra anxious. They adjust their treatment and care accordingly. We have even had "curbside" visits for our super anxious pup. We have visited for everything from routine yearlies and shots, to surgery and have been very pleased on all accounts. They are open 7 days a week with great hours. I highly recommend them for your pets care. Read Less
jenna lopez
3 Jun 2018
REPORT
Brought in a kitten that we rescued from our apartment wall. We brought it down to the vet and now its being so well taken care of. This vet clinic is so very nice and kind and caring to the animals!
Danielle M.
18 May 2018
REPORT
Crabapple Knoll Veterinary Clinic is by far the best vet I have ever been to. Growing up in Milton, my family always brought our animals here. Now as an adult, living in Atlanta, I still make the driv... Read More
Crabapple Knoll Veterinary Clinic is by far the best vet I have ever been to. Growing up in Milton, my family always brought our animals here. Now as an adult, living in Atlanta, I still make the drive to bring my own animals here. Their staff is always willing to answer any questions and genuinely care about your animals health and happiness. My dog recently had to get surgery for a luxating patella and both Dr. Ashley Gaston and Dr. Taylour Disch were great throughout the entire time, explaining all the details and processes. Additionally, my other dog had to get a mass removed on his leg and Dr. Ashley Gaston even cleaned his teeth a little while she was doing the surgery, just because she cares and saw some plaque buildup :) Through the good times and the bad times, I would recommend this vet to anyone in the area!! Read Less
Michele Harris
7 May 2018
REPORT
Amazing care! Dr. Carson & Team have not just given great care to my daughter’s 5 Parekeets, but also haven taken time to teach great care including wing clipping! Best part is that we go out of tow... Read More
Amazing care! Dr. Carson & Team have not just given great care to my daughter’s 5 Parekeets, but also haven taken time to teach great care including wing clipping! Best part is that we go out of town and know they are in great hands! Read Less
Julie West
6 May 2018
REPORT
It was a great experience all around. I thought my dog may have hurt his leg was the reason I went, but I also had his nails trimmed. I have never taken him somewhere to have them trimmed where I didn... Read More
It was a great experience all around. I thought my dog may have hurt his leg was the reason I went, but I also had his nails trimmed. I have never taken him somewhere to have them trimmed where I didn't hear him whimpering. Even that is worth a lot for me. Read Less
melissa hosea
8 Apr 2018
REPORT
We have been seeing this vet clinic for about 4 years now. We’ve have very pleasant experiences regarding the care and attention is they give to our two cats. They saw my daughter’s cat from out of st... Read More
We have been seeing this vet clinic for about 4 years now. We’ve have very pleasant experiences regarding the care and attention is they give to our two cats. They saw my daughter’s cat from out of state with no problem. The staff is very warm, accommodating, and provide excellent care to our pets. Read Less
Pam Radke
21 Mar 2018
REPORT
We have taken our dogs to Crabapple Knoll for years and love them! They always take such great care of our fur babies and treat them as their own.
Ana Valles
23 Feb 2018
REPORT
We brought or elderly dog here because she collapsed unexpectedly when we came home from work. Our regular vet is too far and too booked, so this was a very last minute appointment. The doctor was ama... Read More
We brought or elderly dog here because she collapsed unexpectedly when we came home from work. Our regular vet is too far and too booked, so this was a very last minute appointment. The doctor was amazing. He sat on the floor with our dog to examine her, answered all of our questions, and laid out all the options for us so we could make an informed decision on how to proceed. If it weren't for him I don't know that our dog would still be around today. Read Less
Mary H.
18 Feb 2018
REPORT
I cannot say enough great things about this clinic.  When we needed to find a new vet for our Zoe, friends recommended Crabapple Knoll.  I knew from our first visit that this was the clinic for us.  I... Read More
I cannot say enough great things about this clinic.  When we needed to find a new vet for our Zoe, friends recommended Crabapple Knoll.  I knew from our first visit that this was the clinic for us.  I love that they have multiple vets and technicians on staff 7 days a week.  Not only is it convenient for the parents, it enables the vets to collaborate when they encounter issues where they need a second opinion. While we saw several different vets (and we felt comfortable with all of them), we tended to gravitate to Dr. Disch.  You can tell that she loves animals and loves what she does.  She went above and beyond for us... she even sent us a video of Zoe during a hospital stay because she knew we were worried about her.    The care and compassion everyone showed to our Zoe was amazing.  Every staff member we encountered was kind and attentive - special shout out to Julie!  They treated us like family.  Given my experience with other vets in the Roswell area, I would not hesitate to trust Crabapple Knoll with my fur baby. Read Less
Mike Hutchinson
14 Feb 2018
REPORT
Be careful with this vet. They charge 3x more than other vets for same service. Like many others on here we had a bad experience with teeth cleaning. They charged over $1200 for two dogs AFTER a 25... Read More
Be careful with this vet. They charge 3x more than other vets for same service. Like many others on here we had a bad experience with teeth cleaning. They charged over $1200 for two dogs AFTER a 25% discount. By comparison another more reputable vet in Alpharetta estimate was only $500 - for the same service! When we questioned about the charges and the fact that we didn't get an estimate, the very arrogant owner said "your choice not ours". We've been a customer for 16 years but won't be going back. Advice...get estimates and check them with other vets and know based on this review and other recent ones that the focus of this vet is profit, not the pets nor customer. One more note. This vet had us sign a small electronic signature pad and they then lifted that signature onto a document stating that we agreed to a vast number of items some of which had not even been discussed with us. Be careful what you are asked to sign. Read Less
Terry Carrel
10 Feb 2018
REPORT
Dr. Joe Gaston and his team has been our veterinarian for over 25 years. Our family will only take our pets to them. They are professional, highly skilled, compassionate and have earned or total tr... Read More
Dr. Joe Gaston and his team has been our veterinarian for over 25 years. Our family will only take our pets to them. They are professional, highly skilled, compassionate and have earned or total trust. I highly recommend Crabapple knoll. Read Less
Tom C.
24 Oct 2017
REPORT
I'm done with this place. Our last visit was for teeth cleaning.  My dog stopped breathing twice and they stopped the procedure without cleaning his teeth. They still charged a lot of money considerin... Read More
I'm done with this place. Our last visit was for teeth cleaning.  My dog stopped breathing twice and they stopped the procedure without cleaning his teeth. They still charged a lot of money considering.  Took him to another vet for a second opinion.  The new vet felt he was over sedated and also showed me my dog needed a broken tooth extracted.  We went through the procedure including the tooth extraction with no problems for almost half of what Crabapple Knoll charged for pretty much no service. Read Less
Ross B.
17 Oct 2017
REPORT
Haven't experienced bad service yet, however they quoted me surgery for my dog's leg at about $1800 with meds as an additional cost. I went to a different vet and had the same exact services quoted at... Read More
Haven't experienced bad service yet, however they quoted me surgery for my dog's leg at about $1800 with meds as an additional cost. I went to a different vet and had the same exact services quoted at $600 total for all. Needless to say, they may be charging more than necessary. Read Less
Jennifer Doi
8 May 2017
REPORT
I decided to take my 2 huskies to Crabapple Knoll when I moved to the area mainly due to convenience for boarding. I use to hate having to pay an extra day of boarding because my old vet was closed on... Read More
I decided to take my 2 huskies to Crabapple Knoll when I moved to the area mainly due to convenience for boarding. I use to hate having to pay an extra day of boarding because my old vet was closed on satudrays or Sundays. Not here! This vet and boarding facility is open Saturdays & Sundays!! Services here might be marginally higher than other vets in the area, but I implore you to look past that and remember the saying €you get what you pay for.€ My dogs have never been really been sick aside from the occasional ear infection. Recently my dog was diagnosed with a brain disease that required a neurologist. Crabapple Knoll made the referral process seamless, then stayed in contact over the next months to receive updates and provide the medication for my girl so I would not have to drive too far. Several months later that same girl ate several socks around 8:30 pm. Luckily, Crabapple Knoll stays open until 9pm on week nights, and was willing to take a look at her. After her initial eval, Dr. Ashley advised GI surgery was required. I assumed I would have to take her to GVS because it was 9:30 at that point. No, Dr. Ashley offered to not only stay and do the surgery, but also transported her to the local emergency vet for overnight care at 1:45 am. This isn€t the only time Dr. Ashley has gone above and beyond. During the healing process, the staff was very friendly and understanding. Willing to take my calls and update me on her status at all hours. Over the next week, they allowed me to come in and sit in the back with my girl for an 1hr+ while they cleaned/closed up. They often stayed open late as to not turn away an emergency. They truly care about each animal that comes in, and treats them as if they were their own. My Bella ended up passing away due to complications from the brain infection. The service and the care that everyone there provided was astounding, and gave me so much comfort in how well my girl was cared for in her last weeks. Dr. Ashley was an integral part of that. They even sent flowers to my house the next day. I cant recommend Crabapple Knoll enough. Their expertise and care is surpassed by none. Read Less
Jodie Davis
6 May 2017
REPORT
My animals and I have the best of both worlds. Dr. Haight, the mobile vet, is associated with Crabapple Knoll. She comes to my farm for regular visits. The dogs and cats love her. It's so relaxed! But... Read More
My animals and I have the best of both worlds. Dr. Haight, the mobile vet, is associated with Crabapple Knoll. She comes to my farm for regular visits. The dogs and cats love her. It's so relaxed! But I have the backup of the clinic with the other vets and staff if I need them. Read Less
Paula Wareing
6 May 2017
REPORT
Great vets , very caring and professional. Better opening hours than other vets offices they open early and stay open later as well as Sunday hours. I went there first time as it was the only vets ope... Read More
Great vets , very caring and professional. Better opening hours than other vets offices they open early and stay open later as well as Sunday hours. I went there first time as it was the only vets open nearby when I had an emergency. They did such a good job diagnosing a rare condition and successfully treating it I immediately changed all my other dogs to this vets. All my neighbors use them and love them too. Dr Ashley Gaston is awesome and the reception staff and vet techs are really nice too.Read Less
Lisa Hewitt
6 May 2017
REPORT
I have only had great experiences with this vet clinic. Unfortunately one experience was a sad one for me, I had to put my Cocker spaniel Toby to sleep due to Cancer, however they were super kind and... Read More
I have only had great experiences with this vet clinic. Unfortunately one experience was a sad one for me, I had to put my Cocker spaniel Toby to sleep due to Cancer, however they were super kind and even made an impression of his paw for me to keep. My other pet Legend who is 14 decided he was a young pup and took off chasing a very large dog, he ended up hurting his leg/back. They saw him right away and within a few days he was better. Read Less
Lori Embrey
26 Apr 2017
REPORT
This vet is not only amazing to animals, great to people, but recently they did something that makes them stand out as a great local business too. My cat was killed unexpectedly and some strangers too... Read More
This vet is not only amazing to animals, great to people, but recently they did something that makes them stand out as a great local business too. My cat was killed unexpectedly and some strangers took the cat to the vet. There was some issue around how my cat was in fact killed and dispute therefore between folks around the bill. This amazing AMAZING VET helped my family by absorbing this bill to avoid any further stress on us after the loss of the pet and the confusion around the responsible parties. THIS TEAM IS AMAZING and BUSINESSES like this - they continue to get more business from the community...More than 5 stars if I could do it... Read Less
Erik Larson
25 Feb 2017
REPORT
Great vet. My little kitty received some excellent care at a good price there. When she became too sick and had to be put down, the staff was incredibly caring, gave us a ceramic paw print with her na... Read More
Great vet. My little kitty received some excellent care at a good price there. When she became too sick and had to be put down, the staff was incredibly caring, gave us a ceramic paw print with her name, and sent a card with a hand written note. When the time is right I hope to adopt from them and continue care there. Read Less
Uschi Yogendra
10 Feb 2017
REPORT
My pets have been patients of Crabapple Knoll since January 2000. We are very happy with they way they are treated and especially like Dr. Carson.
Robert Vautier II
4 Feb 2017
REPORT
I have 10 year old springer, that they have done a great job in keeping him in top notch condition. I did have one emergency medical incident with him and rat poison. All of the office was so concern... Read More
I have 10 year old springer, that they have done a great job in keeping him in top notch condition. I did have one emergency medical incident with him and rat poison. All of the office was so concern and treatment plan was awesome, and my best friend Bubba is still here with me. Read Less
Sumner B.
31 Jan 2017
REPORT
I have been using Crabapple Knoll for years and I love them. The staff is top notch and they really care for their patients. The vets are thorough but cost concious. I highly recommend them.
Anna Kennison
7 Jan 2017
REPORT
You guys took such good care of my Ricky. (Who I adopted from ya'll) he even came trained! And you removed the mass on my Doja's foot for as cheap as I could imagine. Such good care for both of my fur... Read More
You guys took such good care of my Ricky. (Who I adopted from ya'll) he even came trained! And you removed the mass on my Doja's foot for as cheap as I could imagine. Such good care for both of my furbabies, I will always take them to you! Read Less
Susan Morse
9 Dec 2016
REPORT
I cannot say enough positive things about this amazing group of doctors and the staff. Dr. Herrington is amazing! She helped take such good care of our Meadow and I can never express my gratitude en... Read More
I cannot say enough positive things about this amazing group of doctors and the staff. Dr. Herrington is amazing! She helped take such good care of our Meadow and I can never express my gratitude enough. Read Less
M.C. Rhodes
6 Dec 2016
REPORT
I've really appreciated my and my dog's experiences with Crabapple Knoll over the last few months. I stumbled upon them after moving to the area and looking for some place that would take my little gu... Read More
I've really appreciated my and my dog's experiences with Crabapple Knoll over the last few months. I stumbled upon them after moving to the area and looking for some place that would take my little guy when we had an issue come up on the weekend. I can't believe I've found a vet clinic with such great hours that's also affordably priced. My dog is very fearful/shy and every staff member I've met has been warm and patient with him. They also extend the same to me and answer all of my follow up questions (which I always have!). I will continue to come to this practice even though there are a number of vets closer to my home. Thank you, Dr. Gaston and staff! Read Less
Sharon Barton
5 Dec 2016
REPORT
Can't say enough about the amazing compassionate doctors and staff here ! We are so thankful you all take such wonderful care of our fury family
Sylvia Craft
1 Dec 2016
REPORT
I can't say enough good things about Dr. Joe Gaston Sr. and his group of veterinarians and staff. Dr. Gaston Sr. has been our family vet for over 20 years...through the good times and sad times. The... Read More
I can't say enough good things about Dr. Joe Gaston Sr. and his group of veterinarians and staff. Dr. Gaston Sr. has been our family vet for over 20 years...through the good times and sad times. They go up and above in all medical and services that they provide. Read Less
Maggie Michaels DeCan
1 Dec 2016
REPORT
Thank you for taking such great care of Annie today (and Bo and Annie all the time). Dr. Harford, Dr. Ashley, every vet, every tech and every person at the front desk is so caring. Love your customer... Read More
Thank you for taking such great care of Annie today (and Bo and Annie all the time). Dr. Harford, Dr. Ashley, every vet, every tech and every person at the front desk is so caring. Love your customer and pet focused hours and how you work to keep care great care reasonably priced. Dr. Joe, your whole team is amazing! Read Less
Clair O'Neill
30 Oct 2016
REPORT
Been taking my dogs here to see Dr. Carson for 8+ years, who has saved my dogs lives on several occasions thanks to early detection. tlthe team is very nice and friendly. It's more expensive than othe... Read More
Been taking my dogs here to see Dr. Carson for 8+ years, who has saved my dogs lives on several occasions thanks to early detection. tlthe team is very nice and friendly. It's more expensive than other vet facilities, but I think it's worth it and it's convenient for me as I live 2mins from the clinic. I went to see Dr. Scott R who was very good and knowledgeable too! Read Less
j perry
8 Oct 2016
REPORT
You are family! So much as their workers consider each other family. And a family owns/operates this business well. A doctor w his son, daughter and daughter/sister-in-law have a great practice - d... Read More
You are family! So much as their workers consider each other family. And a family owns/operates this business well. A doctor w his son, daughter and daughter/sister-in-law have a great practice - donations, cat house, routine vet visits for most any animal. Appointment times are typically on-times and waits are minimal. Definitely ranks as one of better practices I have dealt with through my 35+ years of pet ownership. Feel most comfortable with this recommendation. Read Less
Cheryl Cubbage
19 Jun 2016
REPORT
Even single person makes you feel comfortable and important. They listen to your concerns. Most importantly the love they give to my fur babies goes beyond measure! I drive 16 miles pass 3 other Vet o... Read More
Even single person makes you feel comfortable and important. They listen to your concerns. Most importantly the love they give to my fur babies goes beyond measure! I drive 16 miles pass 3 other Vet offices (1 of which is not even a half mile from me) I have been recommending them for 8 years! Read Less
Lorie Friend
26 May 2016
REPORT
I have never met a more caring group of people. They wanted to help my best friend when others just wanted money. My buddy is home tonight after major surgery and is resting in bed as I speak. Hopeful... Read More
I have never met a more caring group of people. They wanted to help my best friend when others just wanted money. My buddy is home tonight after major surgery and is resting in bed as I speak. Hopefully he will be back to his loving self in a few days. As for everyone there at crabapple if you ever need anything and I am able to help please call me . I am in your debt more than you will ever know. Dr. Joe thank you from the deepest place in my heart .Your concern for my best buddy was the most gracious thing anyone has ever done for me. I will be in your debt forever. To his daughter that assisted I feel the same way . To all at the clinic although I'm old and not really nimble anymore I am here if you ever need me. Read Less
Judson P
9 May 2016
REPORT
Love this place. People are so friendly. We moved to Cumming but continue to bring our 2 dogs here because we're always treated great. And their hours are great too - so I don't have to take off work... Read More
Love this place. People are so friendly. We moved to Cumming but continue to bring our 2 dogs here because we're always treated great. And their hours are great too - so I don't have to take off work to take my dogs in for nail trim or shots, etc. Read Less
Kelley Boonruang
29 Apr 2016
REPORT
Dr. Harford and Randy the vet tech were amazing. They were both professional, kind and comforting when I brought Jupiter in with a bite wound. Thanks for stapling my cat back together, Crabapple Knoll... Read More
Dr. Harford and Randy the vet tech were amazing. They were both professional, kind and comforting when I brought Jupiter in with a bite wound. Thanks for stapling my cat back together, Crabapple Knoll!Read Less
Jody Langton
2 Feb 2016
REPORT
We love Crabapple Knoll. They take wonderful care of our dogs and take the time to make sure we have the information before making an informed decision. They are extremely accommodating and their ho... Read More
We love Crabapple Knoll. They take wonderful care of our dogs and take the time to make sure we have the information before making an informed decision. They are extremely accommodating and their hours are great for working pet parents. I really appreciate the early mornings and late nights as well as weekend appointments for "emergencies" and convenience. They are knowledgeable and look after our pets just like their own. I highly recommend this vet!Read Less
kim Ozyn
29 Jun 2015
REPORT
Dr.Carson is the best veterinarian ever. She is so caring and gentle and honest with my cat. My cat had urinary issues and had a major surgery in the past by another vet. She is very good with her a... Read More
Dr.Carson is the best veterinarian ever. She is so caring and gentle and honest with my cat. My cat had urinary issues and had a major surgery in the past by another vet. She is very good with her and my concerns since I am an overly protective mom. She is patient and understanding.Read Less
Casey Small
30 Aug 2014
REPORT
I took my dog to Crabapple knoll to have his tail removed as the recommended it be done. They requested he remain there over night for observation afterward and I agreed. I assumed that he would be ... Read More
I took my dog to Crabapple knoll to have his tail removed as the recommended it be done. They requested he remain there over night for observation afterward and I agreed. I assumed that he would be just that "observed". What they fail to tell you is that everyone goes home at 8:30 pm and there is nobody observing your pet again until they reopen the next morning. At sometime during the night my best friend died. While in there care. I was blown away when I received a bill for nearly $1000 a month later for a surgery that ultimatly took his life. I dropped off a happy, healthy dog and received a can of ashes and a bill back a week later. I called and spoke with the owner of the clinic and not only was he rude but he never once apologized for what took place under his care. His only concern was for his money. I have sent two letters requesting that the bill be considered paid and another requesting a copy of there malpractice insurance and all have been ignored. They are now sending me bills monthly with a late payment fee attached. Stay away from this place, they are not doing this for a love for animals, its clearly for a love of money. Read Less
Karie H.
4 Jul 2013
REPORT
I was very surprised, my sister in law and I and her 5 kids showed up about 8:15 with a stray kitten that had wandered into their yard the night before. It had been spayed and appeared to be homeless,... Read More
I was very surprised, my sister in law and I and her 5 kids showed up about 8:15 with a stray kitten that had wandered into their yard the night before. It had been spayed and appeared to be homeless, but had a really bad, really deep and infected wound on its paw, basically took the pad off down to almost the bone. My sister in law explained to them what the situation was, and they didn't have a lot of money to invest into thekitten if it didn't have a pretty good shot for recovery, they were quickly becoming attached to her and wanted to do what was best. The vet tech and the doctor came out and talked to us, took the kitten back and numbed up her food, cleaned and wrapped it, came back and let us know the best and worst possibilities, along with the cost offering a generous discount.  Also let us know the poor oil one had fleas and there was a quick pill we could give her to help with that.  They took extra time to explain everything to us, they were amazing with the  kids, the small exam room was more then full , answered all of the questions and then blew us away with the bill. The director only charged her for the flea medicine which was $8.00... We couldn't believe that she had taken so much time with us and the kitten and done so much for her and not charged us... We appreciated that they understoodne circumstances and the situation with the poor little kitten and were beyond generous to help us all out. I have a regular vet I take our personal animals to, but I know if there is ever anything after when mine closes, not only are they open late, but they are good honest quality people. And we can't thank you enough. Read Less
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(770) 475-8272
12604 Crabapple Road
Alpharetta Georgia 30004
Business Hours
Monday
Mon
06:30AM-21:00PM
Tuesday
Tue
06:30AM-21:00PM
Wednesday
Wed
06:30AM-21:00PM
Thursday
Thu
06:30AM-21:00PM
Friday
Fri
06:30AM-21:00PM
Saturday
Sat
08:00AM-17:00PM
Sunday
Sun
08:00AM-17:00PM
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Crabapple Knoll Veterinary Clinic

Alpharetta, Georgia
(45)
12604 Crabapple Road
Alpharetta Georgia 30004
Monday
06:30AM-21:00PM
Tuesday
06:30AM-21:00PM
Wednesday
06:30AM-21:00PM
Thursday
06:30AM-21:00PM
Friday
06:30AM-21:00PM
Saturday
08:00AM-17:00PM
Sunday
08:00AM-17:00PM
Haley Cain
6 May 2024
REPORT
HORRENDOUS
Tim S.
21 Jan 2019
REPORT
Just moved from California and we needed a place to board our 3 animals. It was our first time boarding pets let alone flying with them and we couldn't have chosen a better place. They worked out best... Read More
Just moved from California and we needed a place to board our 3 animals. It was our first time boarding pets let alone flying with them and we couldn't have chosen a better place. They worked out best for us because they stayed open until 5pm on Saturday since our flight came in at 2pm. They were so welcoming of our pets and made us feel like our pets would be well taken care of. We picked our pets up three days later and you could tell they enjoyed their stay. Great job guys! Read Less
Rhonda Allenson
14 Jul 2018
REPORT
The office staff and physicians are awesome! Always honest, informative and empathetic. It is about the pet, not the pocketbook. I have used a couple of other vets in the past....but, the differenc... Read More
The office staff and physicians are awesome! Always honest, informative and empathetic. It is about the pet, not the pocketbook. I have used a couple of other vets in the past....but, the difference is apparent! Just Awesome! Staff are great too! Read Less
Carly McCurry
10 Jul 2018
REPORT
I brought my two beloved guinea pigs here. They were so well loved by the veterinarian and his sweet assistant. Thank you for helping me carry the boys to my car! Speedy, great customer service, affo... Read More
I brought my two beloved guinea pigs here. They were so well loved by the veterinarian and his sweet assistant. Thank you for helping me carry the boys to my car! Speedy, great customer service, affordable service. Highly recommeded. Read Less
Mallory L.
9 Jul 2018
REPORT
I wouldn't even leave one star but I had to choose something. This vet is a poor excuse of a clinic. After recently moving to the area we began taking my 3 dogs to this clinic. A few months after our ... Read More
I wouldn't even leave one star but I had to choose something. This vet is a poor excuse of a clinic. After recently moving to the area we began taking my 3 dogs to this clinic. A few months after our first visit my dog got extremely sick. She was having trouble breathing and wouldn't eat.. the vet here sent us home after they said they did "testing" and she was "fine" and my dog passed away a few days later. Don't bring your fur babies here!! Read Less
Connie Lam
2 Jul 2018
REPORT
I just moved to the Roswell area and with two dogs, I needed to find a good animal hospital for my boys to go to. My youngest, Milo, had a some issues with his leg and had a cough and Crabappe Knoll w... Read More
I just moved to the Roswell area and with two dogs, I needed to find a good animal hospital for my boys to go to. My youngest, Milo, had a some issues with his leg and had a cough and Crabappe Knoll was not only extremely caring towards Milo, but they also reassured me that everything was going to be okay. I can honestly say, it was an extremely pleasant experience. Everyone was very friendly and understanding. Read Less
Alexander Alvonellos
2 Jul 2018
REPORT
Pretty happy here with my experience at crabapple vet. They took a look at my bird when pretty much no other vet near my work would and got her all healed up with a shot and some good advice. Dr. Cars... Read More
Pretty happy here with my experience at crabapple vet. They took a look at my bird when pretty much no other vet near my work would and got her all healed up with a shot and some good advice. Dr. Carson is competent and friendly and definitely is helpful and knows her stuff. The staff here is very nice and they are willing to work out payment arrangements if necessary. The office doesn't smell bad as a whole like most vet places do and it is very clean. I would recommend my friends to come here. Read Less
Dawson Wood
30 Jun 2018
REPORT
The staff and vets at CKVC are great. They are very caring and professional. We have several dogs all with different behaviors - from ultra calm - to ultra anxious. They adjust their treatment and ... Read More
The staff and vets at CKVC are great. They are very caring and professional. We have several dogs all with different behaviors - from ultra calm - to ultra anxious. They adjust their treatment and care accordingly. We have even had "curbside" visits for our super anxious pup. We have visited for everything from routine yearlies and shots, to surgery and have been very pleased on all accounts. They are open 7 days a week with great hours. I highly recommend them for your pets care. Read Less
jenna lopez
3 Jun 2018
REPORT
Brought in a kitten that we rescued from our apartment wall. We brought it down to the vet and now its being so well taken care of. This vet clinic is so very nice and kind and caring to the animals!
Danielle M.
18 May 2018
REPORT
Crabapple Knoll Veterinary Clinic is by far the best vet I have ever been to. Growing up in Milton, my family always brought our animals here. Now as an adult, living in Atlanta, I still make the driv... Read More
Crabapple Knoll Veterinary Clinic is by far the best vet I have ever been to. Growing up in Milton, my family always brought our animals here. Now as an adult, living in Atlanta, I still make the drive to bring my own animals here. Their staff is always willing to answer any questions and genuinely care about your animals health and happiness. My dog recently had to get surgery for a luxating patella and both Dr. Ashley Gaston and Dr. Taylour Disch were great throughout the entire time, explaining all the details and processes. Additionally, my other dog had to get a mass removed on his leg and Dr. Ashley Gaston even cleaned his teeth a little while she was doing the surgery, just because she cares and saw some plaque buildup :) Through the good times and the bad times, I would recommend this vet to anyone in the area!! Read Less
Michele Harris
7 May 2018
REPORT
Amazing care! Dr. Carson & Team have not just given great care to my daughter’s 5 Parekeets, but also haven taken time to teach great care including wing clipping! Best part is that we go out of tow... Read More
Amazing care! Dr. Carson & Team have not just given great care to my daughter’s 5 Parekeets, but also haven taken time to teach great care including wing clipping! Best part is that we go out of town and know they are in great hands! Read Less
Julie West
6 May 2018
REPORT
It was a great experience all around. I thought my dog may have hurt his leg was the reason I went, but I also had his nails trimmed. I have never taken him somewhere to have them trimmed where I didn... Read More
It was a great experience all around. I thought my dog may have hurt his leg was the reason I went, but I also had his nails trimmed. I have never taken him somewhere to have them trimmed where I didn't hear him whimpering. Even that is worth a lot for me. Read Less
melissa hosea
8 Apr 2018
REPORT
We have been seeing this vet clinic for about 4 years now. We’ve have very pleasant experiences regarding the care and attention is they give to our two cats. They saw my daughter’s cat from out of st... Read More
We have been seeing this vet clinic for about 4 years now. We’ve have very pleasant experiences regarding the care and attention is they give to our two cats. They saw my daughter’s cat from out of state with no problem. The staff is very warm, accommodating, and provide excellent care to our pets. Read Less
Pam Radke
21 Mar 2018
REPORT
We have taken our dogs to Crabapple Knoll for years and love them! They always take such great care of our fur babies and treat them as their own.
Ana Valles
23 Feb 2018
REPORT
We brought or elderly dog here because she collapsed unexpectedly when we came home from work. Our regular vet is too far and too booked, so this was a very last minute appointment. The doctor was ama... Read More
We brought or elderly dog here because she collapsed unexpectedly when we came home from work. Our regular vet is too far and too booked, so this was a very last minute appointment. The doctor was amazing. He sat on the floor with our dog to examine her, answered all of our questions, and laid out all the options for us so we could make an informed decision on how to proceed. If it weren't for him I don't know that our dog would still be around today. Read Less
Mary H.
18 Feb 2018
REPORT
I cannot say enough great things about this clinic.  When we needed to find a new vet for our Zoe, friends recommended Crabapple Knoll.  I knew from our first visit that this was the clinic for us.  I... Read More
I cannot say enough great things about this clinic.  When we needed to find a new vet for our Zoe, friends recommended Crabapple Knoll.  I knew from our first visit that this was the clinic for us.  I love that they have multiple vets and technicians on staff 7 days a week.  Not only is it convenient for the parents, it enables the vets to collaborate when they encounter issues where they need a second opinion. While we saw several different vets (and we felt comfortable with all of them), we tended to gravitate to Dr. Disch.  You can tell that she loves animals and loves what she does.  She went above and beyond for us... she even sent us a video of Zoe during a hospital stay because she knew we were worried about her.    The care and compassion everyone showed to our Zoe was amazing.  Every staff member we encountered was kind and attentive - special shout out to Julie!  They treated us like family.  Given my experience with other vets in the Roswell area, I would not hesitate to trust Crabapple Knoll with my fur baby. Read Less
Mike Hutchinson
14 Feb 2018
REPORT
Be careful with this vet. They charge 3x more than other vets for same service. Like many others on here we had a bad experience with teeth cleaning. They charged over $1200 for two dogs AFTER a 25... Read More
Be careful with this vet. They charge 3x more than other vets for same service. Like many others on here we had a bad experience with teeth cleaning. They charged over $1200 for two dogs AFTER a 25% discount. By comparison another more reputable vet in Alpharetta estimate was only $500 - for the same service! When we questioned about the charges and the fact that we didn't get an estimate, the very arrogant owner said "your choice not ours". We've been a customer for 16 years but won't be going back. Advice...get estimates and check them with other vets and know based on this review and other recent ones that the focus of this vet is profit, not the pets nor customer. One more note. This vet had us sign a small electronic signature pad and they then lifted that signature onto a document stating that we agreed to a vast number of items some of which had not even been discussed with us. Be careful what you are asked to sign. Read Less
Terry Carrel
10 Feb 2018
REPORT
Dr. Joe Gaston and his team has been our veterinarian for over 25 years. Our family will only take our pets to them. They are professional, highly skilled, compassionate and have earned or total tr... Read More
Dr. Joe Gaston and his team has been our veterinarian for over 25 years. Our family will only take our pets to them. They are professional, highly skilled, compassionate and have earned or total trust. I highly recommend Crabapple knoll. Read Less
Tom C.
24 Oct 2017
REPORT
I'm done with this place. Our last visit was for teeth cleaning.  My dog stopped breathing twice and they stopped the procedure without cleaning his teeth. They still charged a lot of money considerin... Read More
I'm done with this place. Our last visit was for teeth cleaning.  My dog stopped breathing twice and they stopped the procedure without cleaning his teeth. They still charged a lot of money considering.  Took him to another vet for a second opinion.  The new vet felt he was over sedated and also showed me my dog needed a broken tooth extracted.  We went through the procedure including the tooth extraction with no problems for almost half of what Crabapple Knoll charged for pretty much no service. Read Less
Ross B.
17 Oct 2017
REPORT
Haven't experienced bad service yet, however they quoted me surgery for my dog's leg at about $1800 with meds as an additional cost. I went to a different vet and had the same exact services quoted at... Read More
Haven't experienced bad service yet, however they quoted me surgery for my dog's leg at about $1800 with meds as an additional cost. I went to a different vet and had the same exact services quoted at $600 total for all. Needless to say, they may be charging more than necessary. Read Less
Jennifer Doi
8 May 2017
REPORT
I decided to take my 2 huskies to Crabapple Knoll when I moved to the area mainly due to convenience for boarding. I use to hate having to pay an extra day of boarding because my old vet was closed on... Read More
I decided to take my 2 huskies to Crabapple Knoll when I moved to the area mainly due to convenience for boarding. I use to hate having to pay an extra day of boarding because my old vet was closed on satudrays or Sundays. Not here! This vet and boarding facility is open Saturdays & Sundays!! Services here might be marginally higher than other vets in the area, but I implore you to look past that and remember the saying €you get what you pay for.€ My dogs have never been really been sick aside from the occasional ear infection. Recently my dog was diagnosed with a brain disease that required a neurologist. Crabapple Knoll made the referral process seamless, then stayed in contact over the next months to receive updates and provide the medication for my girl so I would not have to drive too far. Several months later that same girl ate several socks around 8:30 pm. Luckily, Crabapple Knoll stays open until 9pm on week nights, and was willing to take a look at her. After her initial eval, Dr. Ashley advised GI surgery was required. I assumed I would have to take her to GVS because it was 9:30 at that point. No, Dr. Ashley offered to not only stay and do the surgery, but also transported her to the local emergency vet for overnight care at 1:45 am. This isn€t the only time Dr. Ashley has gone above and beyond. During the healing process, the staff was very friendly and understanding. Willing to take my calls and update me on her status at all hours. Over the next week, they allowed me to come in and sit in the back with my girl for an 1hr+ while they cleaned/closed up. They often stayed open late as to not turn away an emergency. They truly care about each animal that comes in, and treats them as if they were their own. My Bella ended up passing away due to complications from the brain infection. The service and the care that everyone there provided was astounding, and gave me so much comfort in how well my girl was cared for in her last weeks. Dr. Ashley was an integral part of that. They even sent flowers to my house the next day. I cant recommend Crabapple Knoll enough. Their expertise and care is surpassed by none. Read Less
Jodie Davis
6 May 2017
REPORT
My animals and I have the best of both worlds. Dr. Haight, the mobile vet, is associated with Crabapple Knoll. She comes to my farm for regular visits. The dogs and cats love her. It's so relaxed! But... Read More
My animals and I have the best of both worlds. Dr. Haight, the mobile vet, is associated with Crabapple Knoll. She comes to my farm for regular visits. The dogs and cats love her. It's so relaxed! But I have the backup of the clinic with the other vets and staff if I need them. Read Less
Paula Wareing
6 May 2017
REPORT
Great vets , very caring and professional. Better opening hours than other vets offices they open early and stay open later as well as Sunday hours. I went there first time as it was the only vets ope... Read More
Great vets , very caring and professional. Better opening hours than other vets offices they open early and stay open later as well as Sunday hours. I went there first time as it was the only vets open nearby when I had an emergency. They did such a good job diagnosing a rare condition and successfully treating it I immediately changed all my other dogs to this vets. All my neighbors use them and love them too. Dr Ashley Gaston is awesome and the reception staff and vet techs are really nice too.Read Less
Lisa Hewitt
6 May 2017
REPORT
I have only had great experiences with this vet clinic. Unfortunately one experience was a sad one for me, I had to put my Cocker spaniel Toby to sleep due to Cancer, however they were super kind and... Read More
I have only had great experiences with this vet clinic. Unfortunately one experience was a sad one for me, I had to put my Cocker spaniel Toby to sleep due to Cancer, however they were super kind and even made an impression of his paw for me to keep. My other pet Legend who is 14 decided he was a young pup and took off chasing a very large dog, he ended up hurting his leg/back. They saw him right away and within a few days he was better. Read Less
Lori Embrey
26 Apr 2017
REPORT
This vet is not only amazing to animals, great to people, but recently they did something that makes them stand out as a great local business too. My cat was killed unexpectedly and some strangers too... Read More
This vet is not only amazing to animals, great to people, but recently they did something that makes them stand out as a great local business too. My cat was killed unexpectedly and some strangers took the cat to the vet. There was some issue around how my cat was in fact killed and dispute therefore between folks around the bill. This amazing AMAZING VET helped my family by absorbing this bill to avoid any further stress on us after the loss of the pet and the confusion around the responsible parties. THIS TEAM IS AMAZING and BUSINESSES like this - they continue to get more business from the community...More than 5 stars if I could do it... Read Less
Erik Larson
25 Feb 2017
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REPORT
Great vet. My little kitty received some excellent care at a good price there. When she became too sick and had to be put down, the staff was incredibly caring, gave us a ceramic paw print with her na... Read More
Great vet. My little kitty received some excellent care at a good price there. When she became too sick and had to be put down, the staff was incredibly caring, gave us a ceramic paw print with her name, and sent a card with a hand written note. When the time is right I hope to adopt from them and continue care there. Read Less
Uschi Yogendra
10 Feb 2017
REPORT
My pets have been patients of Crabapple Knoll since January 2000. We are very happy with they way they are treated and especially like Dr. Carson.
Robert Vautier II
4 Feb 2017
REPORT
I have 10 year old springer, that they have done a great job in keeping him in top notch condition. I did have one emergency medical incident with him and rat poison. All of the office was so concern... Read More
I have 10 year old springer, that they have done a great job in keeping him in top notch condition. I did have one emergency medical incident with him and rat poison. All of the office was so concern and treatment plan was awesome, and my best friend Bubba is still here with me. Read Less
Sumner B.
31 Jan 2017
REPORT
I have been using Crabapple Knoll for years and I love them. The staff is top notch and they really care for their patients. The vets are thorough but cost concious. I highly recommend them.
Anna Kennison
7 Jan 2017
REPORT
You guys took such good care of my Ricky. (Who I adopted from ya'll) he even came trained! And you removed the mass on my Doja's foot for as cheap as I could imagine. Such good care for both of my fur... Read More
You guys took such good care of my Ricky. (Who I adopted from ya'll) he even came trained! And you removed the mass on my Doja's foot for as cheap as I could imagine. Such good care for both of my furbabies, I will always take them to you! Read Less
Susan Morse
9 Dec 2016
REPORT
I cannot say enough positive things about this amazing group of doctors and the staff. Dr. Herrington is amazing! She helped take such good care of our Meadow and I can never express my gratitude en... Read More
I cannot say enough positive things about this amazing group of doctors and the staff. Dr. Herrington is amazing! She helped take such good care of our Meadow and I can never express my gratitude enough. Read Less
M.C. Rhodes
6 Dec 2016
REPORT
I've really appreciated my and my dog's experiences with Crabapple Knoll over the last few months. I stumbled upon them after moving to the area and looking for some place that would take my little gu... Read More
I've really appreciated my and my dog's experiences with Crabapple Knoll over the last few months. I stumbled upon them after moving to the area and looking for some place that would take my little guy when we had an issue come up on the weekend. I can't believe I've found a vet clinic with such great hours that's also affordably priced. My dog is very fearful/shy and every staff member I've met has been warm and patient with him. They also extend the same to me and answer all of my follow up questions (which I always have!). I will continue to come to this practice even though there are a number of vets closer to my home. Thank you, Dr. Gaston and staff! Read Less
Sharon Barton
5 Dec 2016
REPORT
Can't say enough about the amazing compassionate doctors and staff here ! We are so thankful you all take such wonderful care of our fury family
Sylvia Craft
1 Dec 2016
REPORT
I can't say enough good things about Dr. Joe Gaston Sr. and his group of veterinarians and staff. Dr. Gaston Sr. has been our family vet for over 20 years...through the good times and sad times. The... Read More
I can't say enough good things about Dr. Joe Gaston Sr. and his group of veterinarians and staff. Dr. Gaston Sr. has been our family vet for over 20 years...through the good times and sad times. They go up and above in all medical and services that they provide. Read Less
Maggie Michaels DeCan
1 Dec 2016
REPORT
Thank you for taking such great care of Annie today (and Bo and Annie all the time). Dr. Harford, Dr. Ashley, every vet, every tech and every person at the front desk is so caring. Love your customer... Read More
Thank you for taking such great care of Annie today (and Bo and Annie all the time). Dr. Harford, Dr. Ashley, every vet, every tech and every person at the front desk is so caring. Love your customer and pet focused hours and how you work to keep care great care reasonably priced. Dr. Joe, your whole team is amazing! Read Less
Clair O'Neill
30 Oct 2016
REPORT
Been taking my dogs here to see Dr. Carson for 8+ years, who has saved my dogs lives on several occasions thanks to early detection. tlthe team is very nice and friendly. It's more expensive than othe... Read More
Been taking my dogs here to see Dr. Carson for 8+ years, who has saved my dogs lives on several occasions thanks to early detection. tlthe team is very nice and friendly. It's more expensive than other vet facilities, but I think it's worth it and it's convenient for me as I live 2mins from the clinic. I went to see Dr. Scott R who was very good and knowledgeable too! Read Less
j perry
8 Oct 2016
REPORT
You are family! So much as their workers consider each other family. And a family owns/operates this business well. A doctor w his son, daughter and daughter/sister-in-law have a great practice - d... Read More
You are family! So much as their workers consider each other family. And a family owns/operates this business well. A doctor w his son, daughter and daughter/sister-in-law have a great practice - donations, cat house, routine vet visits for most any animal. Appointment times are typically on-times and waits are minimal. Definitely ranks as one of better practices I have dealt with through my 35+ years of pet ownership. Feel most comfortable with this recommendation. Read Less
Cheryl Cubbage
19 Jun 2016
REPORT
Even single person makes you feel comfortable and important. They listen to your concerns. Most importantly the love they give to my fur babies goes beyond measure! I drive 16 miles pass 3 other Vet o... Read More
Even single person makes you feel comfortable and important. They listen to your concerns. Most importantly the love they give to my fur babies goes beyond measure! I drive 16 miles pass 3 other Vet offices (1 of which is not even a half mile from me) I have been recommending them for 8 years! Read Less
Lorie Friend
26 May 2016
REPORT
I have never met a more caring group of people. They wanted to help my best friend when others just wanted money. My buddy is home tonight after major surgery and is resting in bed as I speak. Hopeful... Read More
I have never met a more caring group of people. They wanted to help my best friend when others just wanted money. My buddy is home tonight after major surgery and is resting in bed as I speak. Hopefully he will be back to his loving self in a few days. As for everyone there at crabapple if you ever need anything and I am able to help please call me . I am in your debt more than you will ever know. Dr. Joe thank you from the deepest place in my heart .Your concern for my best buddy was the most gracious thing anyone has ever done for me. I will be in your debt forever. To his daughter that assisted I feel the same way . To all at the clinic although I'm old and not really nimble anymore I am here if you ever need me. Read Less
Judson P
9 May 2016
REPORT
Love this place. People are so friendly. We moved to Cumming but continue to bring our 2 dogs here because we're always treated great. And their hours are great too - so I don't have to take off work... Read More
Love this place. People are so friendly. We moved to Cumming but continue to bring our 2 dogs here because we're always treated great. And their hours are great too - so I don't have to take off work to take my dogs in for nail trim or shots, etc. Read Less
Kelley Boonruang
29 Apr 2016
REPORT
Dr. Harford and Randy the vet tech were amazing. They were both professional, kind and comforting when I brought Jupiter in with a bite wound. Thanks for stapling my cat back together, Crabapple Knoll... Read More
Dr. Harford and Randy the vet tech were amazing. They were both professional, kind and comforting when I brought Jupiter in with a bite wound. Thanks for stapling my cat back together, Crabapple Knoll!Read Less
Jody Langton
2 Feb 2016
REPORT
We love Crabapple Knoll. They take wonderful care of our dogs and take the time to make sure we have the information before making an informed decision. They are extremely accommodating and their ho... Read More
We love Crabapple Knoll. They take wonderful care of our dogs and take the time to make sure we have the information before making an informed decision. They are extremely accommodating and their hours are great for working pet parents. I really appreciate the early mornings and late nights as well as weekend appointments for "emergencies" and convenience. They are knowledgeable and look after our pets just like their own. I highly recommend this vet!Read Less
kim Ozyn
29 Jun 2015
REPORT
Dr.Carson is the best veterinarian ever. She is so caring and gentle and honest with my cat. My cat had urinary issues and had a major surgery in the past by another vet. She is very good with her a... Read More
Dr.Carson is the best veterinarian ever. She is so caring and gentle and honest with my cat. My cat had urinary issues and had a major surgery in the past by another vet. She is very good with her and my concerns since I am an overly protective mom. She is patient and understanding.Read Less
Casey Small
30 Aug 2014
REPORT
I took my dog to Crabapple knoll to have his tail removed as the recommended it be done. They requested he remain there over night for observation afterward and I agreed. I assumed that he would be ... Read More
I took my dog to Crabapple knoll to have his tail removed as the recommended it be done. They requested he remain there over night for observation afterward and I agreed. I assumed that he would be just that "observed". What they fail to tell you is that everyone goes home at 8:30 pm and there is nobody observing your pet again until they reopen the next morning. At sometime during the night my best friend died. While in there care. I was blown away when I received a bill for nearly $1000 a month later for a surgery that ultimatly took his life. I dropped off a happy, healthy dog and received a can of ashes and a bill back a week later. I called and spoke with the owner of the clinic and not only was he rude but he never once apologized for what took place under his care. His only concern was for his money. I have sent two letters requesting that the bill be considered paid and another requesting a copy of there malpractice insurance and all have been ignored. They are now sending me bills monthly with a late payment fee attached. Stay away from this place, they are not doing this for a love for animals, its clearly for a love of money. Read Less
Karie H.
4 Jul 2013
REPORT
I was very surprised, my sister in law and I and her 5 kids showed up about 8:15 with a stray kitten that had wandered into their yard the night before. It had been spayed and appeared to be homeless,... Read More
I was very surprised, my sister in law and I and her 5 kids showed up about 8:15 with a stray kitten that had wandered into their yard the night before. It had been spayed and appeared to be homeless, but had a really bad, really deep and infected wound on its paw, basically took the pad off down to almost the bone. My sister in law explained to them what the situation was, and they didn't have a lot of money to invest into thekitten if it didn't have a pretty good shot for recovery, they were quickly becoming attached to her and wanted to do what was best. The vet tech and the doctor came out and talked to us, took the kitten back and numbed up her food, cleaned and wrapped it, came back and let us know the best and worst possibilities, along with the cost offering a generous discount.  Also let us know the poor oil one had fleas and there was a quick pill we could give her to help with that.  They took extra time to explain everything to us, they were amazing with the  kids, the small exam room was more then full , answered all of the questions and then blew us away with the bill. The director only charged her for the flea medicine which was $8.00... We couldn't believe that she had taken so much time with us and the kitten and done so much for her and not charged us... We appreciated that they understoodne circumstances and the situation with the poor little kitten and were beyond generous to help us all out. I have a regular vet I take our personal animals to, but I know if there is ever anything after when mine closes, not only are they open late, but they are good honest quality people. And we can't thank you enough. Read Less
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