34 Reviews

Gaines School Animal Hospital

Athens, Georgia
General Info
In addition, we offer laser surgery, laser therapy, wellness visits, spay/neuters, and dentals! Please call today to set up a visit! 706-549-1708
Reviews
Roger Pinette
17 Jul 2018
REPORT
We LOVE Gaines School Animal Hospital and so does our dog Royce!! When you are there they treat you like you are the only patient that they have and give you their full attention. They remember your s... Read More
We LOVE Gaines School Animal Hospital and so does our dog Royce!! When you are there they treat you like you are the only patient that they have and give you their full attention. They remember your situation and treat you just like family. They are tops every employee included. Read Less
Suzanne Lindsey
15 Jul 2018
REPORT
Great, compassionate and caring staff. Highly recommend them to care for your furry family members.
Miriah Caitlyn
7 Jun 2018
REPORT
I enjoyed using Gaines for our vet, but it just always seems like they're trying to sell me something more, something bigger and more expensive. They were super sweet, but I wouldn't recommend to some... Read More
I enjoyed using Gaines for our vet, but it just always seems like they're trying to sell me something more, something bigger and more expensive. They were super sweet, but I wouldn't recommend to someone who is low-income Read Less
Whitni McConnell
18 May 2018
REPORT
The doctors and staff at Gaines School Animal Hospital are simply outstanding. They always put the comfort and care of pets first. We have been taking our pups here for 7 consecutive years now, and ... Read More
The doctors and staff at Gaines School Animal Hospital are simply outstanding. They always put the comfort and care of pets first. We have been taking our pups here for 7 consecutive years now, and after each illness/ procedure we have received follow-up asking how they are doing. They have even had one of our Boston terriers spend the day with them for monitoring after he was having some hives/ allergies just in case he developed any troubles breathing. Fortunately he didn't and instead got to enjoy the day being loved on by the care team :)... Whenever we have had a concern we have been able to be seen the same day. Thank you Dr. Brewster, Dr. Ekman, Liz, Lauren and the entire staff for your wonderful care of our pets through the years. Read Less
Matt Bills
15 Apr 2018
REPORT
Staff was super friendly and helpful they helped me work around my job schedule and saw me at a later appointment.
Joanna Pepper
11 Apr 2018
REPORT
I absolutely love everyone at Gaines School Animal Hospital. I've been letting Dr. Brewster come to my house to see my cat, Chloe for almost 9 and a half years and the care Chloe receives is excellen... Read More
I absolutely love everyone at Gaines School Animal Hospital. I've been letting Dr. Brewster come to my house to see my cat, Chloe for almost 9 and a half years and the care Chloe receives is excellent. I wouldn't take her anywhere else. Read Less
Bruce Johnson
9 Apr 2018
REPORT
Great folks. Been taking my dog here for years. Their groomer Robin is really good too...perfect cut every time.
Adam Seagraves
28 Dec 2017
REPORT
What a great place!!! They treated me as if I was the only client they had. They took great care of Yeti and she looked great after being groomed!! Very well pleased and I will recommend Gaines School... Read More
What a great place!!! They treated me as if I was the only client they had. They took great care of Yeti and she looked great after being groomed!! Very well pleased and I will recommend Gaines School Animal Hospital to everyone I know!!! Read Less
Amanda Cooper
4 Dec 2017
REPORT
Great staff and amazing service! I was able to call and had no problems scheduling an appointment that day, and they were very informative about my dog's condition and the treatment steps we would nee... Read More
Great staff and amazing service! I was able to call and had no problems scheduling an appointment that day, and they were very informative about my dog's condition and the treatment steps we would need to take. His surgery and exams were all done within an hour and they offer plenty of follow up communication. Absolutely affordable and they really care about the health of your pets. Read Less
Amanda Barbosa
2 Dec 2017
REPORT
Dr. Ekman is the best! I suggest booking all of your appointments with her!
Kaleb Clark
30 Oct 2017
REPORT
The best vet I've ever been to. The doctor was very knowledgable and he even helped work within my budget. The staff was amazing and very friendly.
Kathy Epps McMahan
6 Jul 2017
REPORT
I loved it. The nurse and doctor were great with our puppy. I'll take the test of the crew when I can afford it.
Jeffrey Baird
31 Mar 2017
REPORT
Gaines School Animal Hospital is great! We have had such great experiences with our three dogs for regular check-ups and minor emergency issues. Dr. Ekman has been wonderful. She is very knowledgea... Read More
Gaines School Animal Hospital is great! We have had such great experiences with our three dogs for regular check-ups and minor emergency issues. Dr. Ekman has been wonderful. She is very knowledgeable and genuinely cares about her patients. Read Less
Anthony Clark
8 Feb 2017
REPORT
First time visit, the staff and the Doctor were very nice. The facility was also great. My puppy wasn't scared and felt comfortable.
Margaret Anderson
23 Jan 2017
REPORT
Our 3 year old Goldendoodle, Lucy, has been going to Gaines School Animal Hospital since she was 8 weeks old. We have been very pleased with the care Lucy has received from doctors and staff. And, the... Read More
Our 3 year old Goldendoodle, Lucy, has been going to Gaines School Animal Hospital since she was 8 weeks old. We have been very pleased with the care Lucy has received from doctors and staff. And, the groomer, Robin, is great. Read Less
Eddie Chriswell
12 Nov 2016
REPORT
Great first time visit. My dog loved the staff so that made me love them, too!
EA W.
21 Oct 2016
REPORT
We used another vet and left due to proximity. Love Gaines School. One review discusses rates regarding office visits. I have found GSAH charges very comparable  to other vets. They are open on Saturd... Read More
We used another vet and left due to proximity. Love Gaines School. One review discusses rates regarding office visits. I have found GSAH charges very comparable  to other vets. They are open on Saturdays and in case of serious illness in our older dog, call us regardless of day of week to check oh her.  Today we tragically had to deal with our deaf dog who had finely honed escape tactics. Sadly she was hit and very, very damaged to the point we could not move her. GSAH was able to refer us to a service and she was picked up and taken for cremation within an hour. Our other older dog that does not like to ride in the car, when feeling bad, gets in the car because she knows she's going to given care to feel better! Read Less
Kate Dahlstrand
25 Sep 2016
REPORT
Always excellent service and genuine concern from staff and vet. These people care about my pets and my family.
Joseph Gwiazdzinski
15 Aug 2016
REPORT
Great doctors who truly care about your pets. Friendly staff. Clean place that doesn't smell like some animal hospitals.
Marianne Reeves
16 Jul 2016
REPORT
The entire staff at Gaines School Animal Hospital are very caring and professional. I have brought our senior pug Zoe there several times and she has always been treated with such gentleness. Dr. Lisa... Read More
The entire staff at Gaines School Animal Hospital are very caring and professional. I have brought our senior pug Zoe there several times and she has always been treated with such gentleness. Dr. Lisa Ekman is just wonderful. She attentively listens to your concerns and brings her wealth of knowledge to make sure your pet receives the best of care. Read Less
Carol Buckley-Breeden
1 Jun 2016
REPORT
I've been taking my baby Diamond to GSAH since she was rescued from the Athens Animal Shelter in 2010. Liz and the rest of the staff actually takes time to get and know your pets. They know Diamond an... Read More
I've been taking my baby Diamond to GSAH since she was rescued from the Athens Animal Shelter in 2010. Liz and the rest of the staff actually takes time to get and know your pets. They know Diamond and how I Love to get her all Pinked out on her Bath and Grooming days. She's always happy and they are super careful with her. I always recommend GSAH to anyone with a pet and or looking for a great Vet. Yo guys Rock!!!! Thank you for caring for my Baby Read Less
Chloe Buckley
1 Jun 2016
REPORT
I've been taking my baby Diamond to GSAH since she was rescued from the Athens Animal Shelter in 2010. Liz and the rest of the staff actually takes time to get and know your pets. They know Diamond an... Read More
I've been taking my baby Diamond to GSAH since she was rescued from the Athens Animal Shelter in 2010. Liz and the rest of the staff actually takes time to get and know your pets. They know Diamond and how I Love to get her all Pinked out on her Bath and Grooming days. She's always happy and they are super careful with her. I always recommend GSAH to anyone with a pet and or looking for a great Vet. Yo guys Rock!!!! Thank you for caring for my Baby Read Less
Lauren Redpath
31 May 2016
REPORT
Vet doesn't remember your pet or his previous comments about him/her and must be reminded whilest they pretend remembrance. A but annoying. Otherwise adept in his skill
Selma Bernhardt-Guillot
17 May 2016
REPORT
I am a client since 2007. Dr. Brewster and his staff never let me down. Highly recommended!
Candice Brown
14 Apr 2016
REPORT
I was glad to find such compassionate group of professionals to care for my cat. I highly recommend anyone looking for a vet to go here.
Angela Carvalho
7 Mar 2016
REPORT
Wonderful first impression, but serious red flags followed. New to town and looking for a vet, I brought my 9yo Cattle Dog mix in for a thyroid recheck. The exam was wonderful, very thorough, the doc... Read More
Wonderful first impression, but serious red flags followed. New to town and looking for a vet, I brought my 9yo Cattle Dog mix in for a thyroid recheck. The exam was wonderful, very thorough, the doctor and tech checked everywhere and spent a very long time with us, listening and answering all of our questions. It was a wonderful visit - It felt like I found a great home for our canine family. The checkout was surprising. Much more expensive than the quote over the phone. The test, exam, and antibiotics (for hotspots) were twice what I've paid at my previous vet on Melrose Ave in Los Angeles (where you'd expect to pay too much), and no estimate was provided to cushion the blow. Here's the confusing part, in chronological order, and why I got out of there with my dog's records: 1) They would not call the thyroid prescription into PetMeds, saying they "don't have a fax machine." 2) They couldn't fill the thyroid prescription in-house, and the Kroger pharmacy doesn't stock the dosage (uncommon for humans, just very common for dogs) so I have to give my dog six pills a day instead of two. Okay, minor inconvenience, but still. 3) When I called in for a refill of the prescription a month later, I never got a call back. I had to try a second time (no record of the first call), and still no call back. I called a third time, and the "prescription" was ready and waiting for pick-up without ever notifying me. This whole process took weeks - Good thing I reordered in advance of running out! 4) When I went to pick up the paper script for the thyroid refill, the receptionist hands me a bottle of antibiotics instead. The doctor had refilled the antibiotics without calling to ask why my dog needed a refill - wouldn't you want to know why the previous antibiotic hadn't cured an infection? That's a potentially deadly problem. 5) I asked for my records to take to a new vet, and the receptionist replied with an offer to fax the records directly. Remember, they previously said they couldn't fax to PetMeds because they "didn't have a fax machine." Was I lied to? Was I purposefully inconvenienced? I didn't bother asking. It didn't matter anymore. The disorganization and unreliability is why we left this vet after one visit. I move around a lot, and have worked at vet hospitals myself, so I have more experience with vets than the average owner. I know how harmful the consequences of bad communication between the client and the doctor can be. I have an old dog, who deserves to have a vet we can trust to help manage his health through his golden years. So we'll keep searching. Read Less
Elizabeth Thurmond
13 Oct 2015
REPORT
I have nothing but positive things to say about Dr.Bob Brewster and his staff. He has done an outstanding job of looking after all my critters for almost 2 decades. Even though we now have six rescue ... Read More
I have nothing but positive things to say about Dr.Bob Brewster and his staff. He has done an outstanding job of looking after all my critters for almost 2 decades. Even though we now have six rescue dogs, he and his staff always seem to be totally connected to each dog! Read Less
Claire Diana
16 Aug 2015
REPORT
About 8 months ago, I got a dog that comes from a bad past, so she has a unique set of "fears/issues." I haven't had a successful vet visit., until a friend referred me to Gaines School Animal Hospita... Read More
About 8 months ago, I got a dog that comes from a bad past, so she has a unique set of "fears/issues." I haven't had a successful vet visit., until a friend referred me to Gaines School Animal Hospital. Everyone there went out of their way to make sure she was comfortable. They were very gentle and patient with her, and she did so well! I am so excited to now have a place I can take her, and I would recommend this place to anyone! They really care.Read Less
Bonny Dixon
10 Aug 2015
REPORT
I've been taking my dog to Gaines School Animal Hospital for two years, and she loves it there. I do too! The staff is friendly and we never have to wait long. They are very generous with treats, and ... Read More
I've been taking my dog to Gaines School Animal Hospital for two years, and she loves it there. I do too! The staff is friendly and we never have to wait long. They are very generous with treats, and they know what they're talking about. GSAH is great for both pets and owners. Read Less
Lexi Pope
15 Jul 2015
REPORT
I love the vets and the vet staff here. They have always treated my cat with the greatest of care and do not nickel and dime or overcharge for services. Also, they have great hours (open on Saturdays)... Read More
I love the vets and the vet staff here. They have always treated my cat with the greatest of care and do not nickel and dime or overcharge for services. Also, they have great hours (open on Saturdays). And, lastly, the staff really care for their patients, they call to check in on your animal after an illness visit. I am not looking forward to when I eventually move away. A good vet is really hard to find. Thank you Gaines School Animal Hospital!Read Less
LeAndra Morgan
15 Jul 2015
REPORT
I have used Gaines School Animal Hospital for the past 2 years and before that Barber Creek for 10 years. The staff here truly love animals and are always willing to answer my questions. My dogs Carl ... Read More
I have used Gaines School Animal Hospital for the past 2 years and before that Barber Creek for 10 years. The staff here truly love animals and are always willing to answer my questions. My dogs Carl and Sadie love coming to the vet because the caring staff helps ensure a non-stressful visit for them. This is a great place to bring your pets!Read Less
Ashley K
22 Jun 2015
REPORT
Fantastic vet and vet staff at Gaines School and Barber Creek! I started going to Gaines School over a year ago and I have been happy with their service and care ever since. Having two locations in At... Read More
Fantastic vet and vet staff at Gaines School and Barber Creek! I started going to Gaines School over a year ago and I have been happy with their service and care ever since. Having two locations in Athens makes it easy for anyone to get to, and they are always easy to get an appointment with. I even booked a dental cleaning with them in February and not only was I happy with their service and dental health month discount, but my dog was happily relaxing on a heating pad when we went to pick her up. I would definitely recommend Gaines School Animal Hospital to all pet lovers.Read Less
Christie Phillips
29 Oct 2014
REPORT
My dog was seen here a week ago for having a tense abdomen, shivering, and grunting. He was clearly in pain. He had many xrays and a barium series done. Now, I am not one to degrade anyone or any busi... Read More
My dog was seen here a week ago for having a tense abdomen, shivering, and grunting. He was clearly in pain. He had many xrays and a barium series done. Now, I am not one to degrade anyone or any business so I'll just say I was very displeased with the way business was handled. I was never told a straight answer for a diagnosis. As far as financially I was told one thing and expected to pay another. However, they did make that issue right it is still the principal behind it and I hope no one else has to experience the frustration. Today, a week later, I have taken my dog to a local vet because he has worsened, with the same xrays I might add, and the vet found the issue right away and as I type he is there getting treated right now for IVDD. If this issue had of been caught last week my dog would not be as bad as he is and 1 less vet bill.Read Less
mak-ryan
14 Sep 2011
REPORT
I can't say enough wonderful things about Dr. Brewster. My cat Ross needed an emergency blood transfusion or he would have died. Dr. Brewster saved his life. After countless tests there was still no r... Read More
I can't say enough wonderful things about Dr. Brewster. My cat Ross needed an emergency blood transfusion or he would have died. Dr. Brewster saved his life. After countless tests there was still no reason what caused him to become so anemic. But Dr. Brewster wouldn't give up, he spent many hours doing research and coming up with the perfect treatment plan of different meds that worked for Ross. Without his dedication, time, support and his love for animals my cat would not be here today. There is no other vet I would use, he is simply the best! You can't go wrong going to gaines school! Read Less
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(706) 549-1708
513 Gaines School Road
Athens Georgia 30605
Business Hours
Monday
Mon
07:30AM-18:00PM
Tuesday
Tue
07:30AM-18:00PM
Wednesday
Wed
07:30AM-18:00PM
Thursday
Thu
07:30AM-18:00PM
Friday
Fri
07:30AM-18:00PM
Saturday
Sat
07:30AM-13:00PM
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Gaines School Animal Hospital

Athens, Georgia
(34)
513 Gaines School Road
Athens Georgia 30605
In addition, we offer laser surgery, laser therapy, wellness visits, spay/neuters, and dentals! Please call today to set up a visit! 706-549-1708
Monday
07:30AM-18:00PM
Tuesday
07:30AM-18:00PM
Wednesday
07:30AM-18:00PM
Thursday
07:30AM-18:00PM
Friday
07:30AM-18:00PM
Saturday
07:30AM-13:00PM
Roger Pinette
17 Jul 2018
REPORT
We LOVE Gaines School Animal Hospital and so does our dog Royce!! When you are there they treat you like you are the only patient that they have and give you their full attention. They remember your s... Read More
We LOVE Gaines School Animal Hospital and so does our dog Royce!! When you are there they treat you like you are the only patient that they have and give you their full attention. They remember your situation and treat you just like family. They are tops every employee included. Read Less
Suzanne Lindsey
15 Jul 2018
REPORT
Great, compassionate and caring staff. Highly recommend them to care for your furry family members.
Miriah Caitlyn
7 Jun 2018
REPORT
I enjoyed using Gaines for our vet, but it just always seems like they're trying to sell me something more, something bigger and more expensive. They were super sweet, but I wouldn't recommend to some... Read More
I enjoyed using Gaines for our vet, but it just always seems like they're trying to sell me something more, something bigger and more expensive. They were super sweet, but I wouldn't recommend to someone who is low-income Read Less
Whitni McConnell
18 May 2018
REPORT
The doctors and staff at Gaines School Animal Hospital are simply outstanding. They always put the comfort and care of pets first. We have been taking our pups here for 7 consecutive years now, and ... Read More
The doctors and staff at Gaines School Animal Hospital are simply outstanding. They always put the comfort and care of pets first. We have been taking our pups here for 7 consecutive years now, and after each illness/ procedure we have received follow-up asking how they are doing. They have even had one of our Boston terriers spend the day with them for monitoring after he was having some hives/ allergies just in case he developed any troubles breathing. Fortunately he didn't and instead got to enjoy the day being loved on by the care team :)... Whenever we have had a concern we have been able to be seen the same day. Thank you Dr. Brewster, Dr. Ekman, Liz, Lauren and the entire staff for your wonderful care of our pets through the years. Read Less
Matt Bills
15 Apr 2018
REPORT
Staff was super friendly and helpful they helped me work around my job schedule and saw me at a later appointment.
Joanna Pepper
11 Apr 2018
REPORT
I absolutely love everyone at Gaines School Animal Hospital. I've been letting Dr. Brewster come to my house to see my cat, Chloe for almost 9 and a half years and the care Chloe receives is excellen... Read More
I absolutely love everyone at Gaines School Animal Hospital. I've been letting Dr. Brewster come to my house to see my cat, Chloe for almost 9 and a half years and the care Chloe receives is excellent. I wouldn't take her anywhere else. Read Less
Bruce Johnson
9 Apr 2018
REPORT
Great folks. Been taking my dog here for years. Their groomer Robin is really good too...perfect cut every time.
Adam Seagraves
28 Dec 2017
REPORT
What a great place!!! They treated me as if I was the only client they had. They took great care of Yeti and she looked great after being groomed!! Very well pleased and I will recommend Gaines School... Read More
What a great place!!! They treated me as if I was the only client they had. They took great care of Yeti and she looked great after being groomed!! Very well pleased and I will recommend Gaines School Animal Hospital to everyone I know!!! Read Less
Amanda Cooper
4 Dec 2017
REPORT
Great staff and amazing service! I was able to call and had no problems scheduling an appointment that day, and they were very informative about my dog's condition and the treatment steps we would nee... Read More
Great staff and amazing service! I was able to call and had no problems scheduling an appointment that day, and they were very informative about my dog's condition and the treatment steps we would need to take. His surgery and exams were all done within an hour and they offer plenty of follow up communication. Absolutely affordable and they really care about the health of your pets. Read Less
Amanda Barbosa
2 Dec 2017
REPORT
Dr. Ekman is the best! I suggest booking all of your appointments with her!
Kaleb Clark
30 Oct 2017
REPORT
The best vet I've ever been to. The doctor was very knowledgable and he even helped work within my budget. The staff was amazing and very friendly.
Kathy Epps McMahan
6 Jul 2017
REPORT
I loved it. The nurse and doctor were great with our puppy. I'll take the test of the crew when I can afford it.
Jeffrey Baird
31 Mar 2017
REPORT
Gaines School Animal Hospital is great! We have had such great experiences with our three dogs for regular check-ups and minor emergency issues. Dr. Ekman has been wonderful. She is very knowledgea... Read More
Gaines School Animal Hospital is great! We have had such great experiences with our three dogs for regular check-ups and minor emergency issues. Dr. Ekman has been wonderful. She is very knowledgeable and genuinely cares about her patients. Read Less
Anthony Clark
8 Feb 2017
REPORT
First time visit, the staff and the Doctor were very nice. The facility was also great. My puppy wasn't scared and felt comfortable.
Margaret Anderson
23 Jan 2017
REPORT
Our 3 year old Goldendoodle, Lucy, has been going to Gaines School Animal Hospital since she was 8 weeks old. We have been very pleased with the care Lucy has received from doctors and staff. And, the... Read More
Our 3 year old Goldendoodle, Lucy, has been going to Gaines School Animal Hospital since she was 8 weeks old. We have been very pleased with the care Lucy has received from doctors and staff. And, the groomer, Robin, is great. Read Less
Eddie Chriswell
12 Nov 2016
REPORT
Great first time visit. My dog loved the staff so that made me love them, too!
EA W.
21 Oct 2016
REPORT
We used another vet and left due to proximity. Love Gaines School. One review discusses rates regarding office visits. I have found GSAH charges very comparable  to other vets. They are open on Saturd... Read More
We used another vet and left due to proximity. Love Gaines School. One review discusses rates regarding office visits. I have found GSAH charges very comparable  to other vets. They are open on Saturdays and in case of serious illness in our older dog, call us regardless of day of week to check oh her.  Today we tragically had to deal with our deaf dog who had finely honed escape tactics. Sadly she was hit and very, very damaged to the point we could not move her. GSAH was able to refer us to a service and she was picked up and taken for cremation within an hour. Our other older dog that does not like to ride in the car, when feeling bad, gets in the car because she knows she's going to given care to feel better! Read Less
Kate Dahlstrand
25 Sep 2016
REPORT
Always excellent service and genuine concern from staff and vet. These people care about my pets and my family.
Joseph Gwiazdzinski
15 Aug 2016
REPORT
Great doctors who truly care about your pets. Friendly staff. Clean place that doesn't smell like some animal hospitals.
Marianne Reeves
16 Jul 2016
REPORT
The entire staff at Gaines School Animal Hospital are very caring and professional. I have brought our senior pug Zoe there several times and she has always been treated with such gentleness. Dr. Lisa... Read More
The entire staff at Gaines School Animal Hospital are very caring and professional. I have brought our senior pug Zoe there several times and she has always been treated with such gentleness. Dr. Lisa Ekman is just wonderful. She attentively listens to your concerns and brings her wealth of knowledge to make sure your pet receives the best of care. Read Less
Carol Buckley-Breeden
1 Jun 2016
REPORT
I've been taking my baby Diamond to GSAH since she was rescued from the Athens Animal Shelter in 2010. Liz and the rest of the staff actually takes time to get and know your pets. They know Diamond an... Read More
I've been taking my baby Diamond to GSAH since she was rescued from the Athens Animal Shelter in 2010. Liz and the rest of the staff actually takes time to get and know your pets. They know Diamond and how I Love to get her all Pinked out on her Bath and Grooming days. She's always happy and they are super careful with her. I always recommend GSAH to anyone with a pet and or looking for a great Vet. Yo guys Rock!!!! Thank you for caring for my Baby Read Less
Chloe Buckley
1 Jun 2016
REPORT
I've been taking my baby Diamond to GSAH since she was rescued from the Athens Animal Shelter in 2010. Liz and the rest of the staff actually takes time to get and know your pets. They know Diamond an... Read More
I've been taking my baby Diamond to GSAH since she was rescued from the Athens Animal Shelter in 2010. Liz and the rest of the staff actually takes time to get and know your pets. They know Diamond and how I Love to get her all Pinked out on her Bath and Grooming days. She's always happy and they are super careful with her. I always recommend GSAH to anyone with a pet and or looking for a great Vet. Yo guys Rock!!!! Thank you for caring for my Baby Read Less
Lauren Redpath
31 May 2016
REPORT
Vet doesn't remember your pet or his previous comments about him/her and must be reminded whilest they pretend remembrance. A but annoying. Otherwise adept in his skill
Selma Bernhardt-Guillot
17 May 2016
REPORT
I am a client since 2007. Dr. Brewster and his staff never let me down. Highly recommended!
Candice Brown
14 Apr 2016
REPORT
I was glad to find such compassionate group of professionals to care for my cat. I highly recommend anyone looking for a vet to go here.
Angela Carvalho
7 Mar 2016
REPORT
Wonderful first impression, but serious red flags followed. New to town and looking for a vet, I brought my 9yo Cattle Dog mix in for a thyroid recheck. The exam was wonderful, very thorough, the doc... Read More
Wonderful first impression, but serious red flags followed. New to town and looking for a vet, I brought my 9yo Cattle Dog mix in for a thyroid recheck. The exam was wonderful, very thorough, the doctor and tech checked everywhere and spent a very long time with us, listening and answering all of our questions. It was a wonderful visit - It felt like I found a great home for our canine family. The checkout was surprising. Much more expensive than the quote over the phone. The test, exam, and antibiotics (for hotspots) were twice what I've paid at my previous vet on Melrose Ave in Los Angeles (where you'd expect to pay too much), and no estimate was provided to cushion the blow. Here's the confusing part, in chronological order, and why I got out of there with my dog's records: 1) They would not call the thyroid prescription into PetMeds, saying they "don't have a fax machine." 2) They couldn't fill the thyroid prescription in-house, and the Kroger pharmacy doesn't stock the dosage (uncommon for humans, just very common for dogs) so I have to give my dog six pills a day instead of two. Okay, minor inconvenience, but still. 3) When I called in for a refill of the prescription a month later, I never got a call back. I had to try a second time (no record of the first call), and still no call back. I called a third time, and the "prescription" was ready and waiting for pick-up without ever notifying me. This whole process took weeks - Good thing I reordered in advance of running out! 4) When I went to pick up the paper script for the thyroid refill, the receptionist hands me a bottle of antibiotics instead. The doctor had refilled the antibiotics without calling to ask why my dog needed a refill - wouldn't you want to know why the previous antibiotic hadn't cured an infection? That's a potentially deadly problem. 5) I asked for my records to take to a new vet, and the receptionist replied with an offer to fax the records directly. Remember, they previously said they couldn't fax to PetMeds because they "didn't have a fax machine." Was I lied to? Was I purposefully inconvenienced? I didn't bother asking. It didn't matter anymore. The disorganization and unreliability is why we left this vet after one visit. I move around a lot, and have worked at vet hospitals myself, so I have more experience with vets than the average owner. I know how harmful the consequences of bad communication between the client and the doctor can be. I have an old dog, who deserves to have a vet we can trust to help manage his health through his golden years. So we'll keep searching. Read Less
Elizabeth Thurmond
13 Oct 2015
REPORT
I have nothing but positive things to say about Dr.Bob Brewster and his staff. He has done an outstanding job of looking after all my critters for almost 2 decades. Even though we now have six rescue ... Read More
I have nothing but positive things to say about Dr.Bob Brewster and his staff. He has done an outstanding job of looking after all my critters for almost 2 decades. Even though we now have six rescue dogs, he and his staff always seem to be totally connected to each dog! Read Less
Claire Diana
16 Aug 2015
REPORT
About 8 months ago, I got a dog that comes from a bad past, so she has a unique set of "fears/issues." I haven't had a successful vet visit., until a friend referred me to Gaines School Animal Hospita... Read More
About 8 months ago, I got a dog that comes from a bad past, so she has a unique set of "fears/issues." I haven't had a successful vet visit., until a friend referred me to Gaines School Animal Hospital. Everyone there went out of their way to make sure she was comfortable. They were very gentle and patient with her, and she did so well! I am so excited to now have a place I can take her, and I would recommend this place to anyone! They really care.Read Less
Bonny Dixon
10 Aug 2015
REPORT
I've been taking my dog to Gaines School Animal Hospital for two years, and she loves it there. I do too! The staff is friendly and we never have to wait long. They are very generous with treats, and ... Read More
I've been taking my dog to Gaines School Animal Hospital for two years, and she loves it there. I do too! The staff is friendly and we never have to wait long. They are very generous with treats, and they know what they're talking about. GSAH is great for both pets and owners. Read Less
Lexi Pope
15 Jul 2015
REPORT
I love the vets and the vet staff here. They have always treated my cat with the greatest of care and do not nickel and dime or overcharge for services. Also, they have great hours (open on Saturdays)... Read More
I love the vets and the vet staff here. They have always treated my cat with the greatest of care and do not nickel and dime or overcharge for services. Also, they have great hours (open on Saturdays). And, lastly, the staff really care for their patients, they call to check in on your animal after an illness visit. I am not looking forward to when I eventually move away. A good vet is really hard to find. Thank you Gaines School Animal Hospital!Read Less
LeAndra Morgan
15 Jul 2015
REPORT
I have used Gaines School Animal Hospital for the past 2 years and before that Barber Creek for 10 years. The staff here truly love animals and are always willing to answer my questions. My dogs Carl ... Read More
I have used Gaines School Animal Hospital for the past 2 years and before that Barber Creek for 10 years. The staff here truly love animals and are always willing to answer my questions. My dogs Carl and Sadie love coming to the vet because the caring staff helps ensure a non-stressful visit for them. This is a great place to bring your pets!Read Less
Ashley K
22 Jun 2015
REPORT
Fantastic vet and vet staff at Gaines School and Barber Creek! I started going to Gaines School over a year ago and I have been happy with their service and care ever since. Having two locations in At... Read More
Fantastic vet and vet staff at Gaines School and Barber Creek! I started going to Gaines School over a year ago and I have been happy with their service and care ever since. Having two locations in Athens makes it easy for anyone to get to, and they are always easy to get an appointment with. I even booked a dental cleaning with them in February and not only was I happy with their service and dental health month discount, but my dog was happily relaxing on a heating pad when we went to pick her up. I would definitely recommend Gaines School Animal Hospital to all pet lovers.Read Less
Christie Phillips
29 Oct 2014
REPORT
My dog was seen here a week ago for having a tense abdomen, shivering, and grunting. He was clearly in pain. He had many xrays and a barium series done. Now, I am not one to degrade anyone or any busi... Read More
My dog was seen here a week ago for having a tense abdomen, shivering, and grunting. He was clearly in pain. He had many xrays and a barium series done. Now, I am not one to degrade anyone or any business so I'll just say I was very displeased with the way business was handled. I was never told a straight answer for a diagnosis. As far as financially I was told one thing and expected to pay another. However, they did make that issue right it is still the principal behind it and I hope no one else has to experience the frustration. Today, a week later, I have taken my dog to a local vet because he has worsened, with the same xrays I might add, and the vet found the issue right away and as I type he is there getting treated right now for IVDD. If this issue had of been caught last week my dog would not be as bad as he is and 1 less vet bill.Read Less
mak-ryan
14 Sep 2011
REPORT
I can't say enough wonderful things about Dr. Brewster. My cat Ross needed an emergency blood transfusion or he would have died. Dr. Brewster saved his life. After countless tests there was still no r... Read More
I can't say enough wonderful things about Dr. Brewster. My cat Ross needed an emergency blood transfusion or he would have died. Dr. Brewster saved his life. After countless tests there was still no reason what caused him to become so anemic. But Dr. Brewster wouldn't give up, he spent many hours doing research and coming up with the perfect treatment plan of different meds that worked for Ross. Without his dedication, time, support and his love for animals my cat would not be here today. There is no other vet I would use, he is simply the best! You can't go wrong going to gaines school! Read Less
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