I love this place and the doctors are great! Some people complain about the pricing but good luck finding a cheap good vet!!! Also they do a lot of charity work for animals who have been seriously injured and have owners who can't afford care as well as local shelters so I'm cool with that! The hours here are awesome I am a teacher so I need late or early evening appointments. Another great thing about the Ark is that they are able to handle all kinds of surgical and diagnostic treatments in house. When my cat tried to take my dogs eye out we were referred here by our vet.. now we just use them as our vet and know they can handle whatever any of our three pets might need. Read Less

Beware pricing they're all about the money upfront especially the receptionist. Took my kitten in three times for an infection they continued with the same course of medication and charged me each visit. Ended up at another vet and they resolved with one visit by changing the medicine Read Less

The Staff at Ark Animal Hospital is great. Very caring and friendly. New in town and found this vet online. The place is clean and well maintained. Our dog is blind and also not a fan of the vet but they got her taken care of fast to ease her stress. I highly recommend. Read Less

When my Italian Greyhound, Lucy, reached the end of her life at the age of 17yrs, 1 month, and 3 days, the team at the Ark provided a loving and peaceful atmosphere for her departure to the Rainbow Bridge. I was surprised when I received a sympathy card from them a few days later. Each staff member signed the card and many wrote personal notes. It was a great help to be reassured by such caring professionals at the time when my responsibility in the stewardship of my beloved pet required euthanasia. A special thanks to Dr. Robinson and Manager Kyna Thomas who both personalized the experience and provided the counsel needed for this honorable task. Thank You, everyone at The Ark. Read Less

Brought our 15mo old cat here when he started experiencing difficulty walking and using his back legs. First person we saw here told us it was probably just an Injury and to give him inflammatory meds for a few days.When those didn't work, we took him back and the next person we saw took xrays and told us nothing was visible on the xrays and we may want to consider getting and MRI. A few days later, a doctor we hadn't met with called to ask if we could come in and discuss our cats condition. We went in and the doctor told us that "as an experienced veterinarian, he is able to see things on xrays the other vets may have missed" he then proceeded to tell us that our cat had a spinal injury that was consistent with being in a car accident.... comical to us since we live in a 1,000sqft carpeted, single story apartment with no opportunity for such an injury. He also suggested we see a neurologist as he had a good feeling our cat had a degenerative disk disease (which is different than a car crash induced spinal injury, no?)We were given loads of meds to dope up the cat and we were charged multiple consultation feels, double charged when I dropped him off and my wife picked him up and we had to ask for additional services to be performed despite the fact that these services should have been taken care of while the cat was under multi-day/night observation. We spent almost $2,000 for numerous dead-end guesses and incompetent staff care. The grim prognosis from the "professionals" forced us to consider putting our kitten down, however my wife and I were not about to give up so easily.Luckily, my wife's intuition saved us from spending thousands more at this facility as we sought a second opinion where the vet was able to easily identify our cats condition and appropriately resolve the issue. (Completely different from all the uneducated guesses we were given by Ark Animal Hospital) We are happy to say our cat is good as new, NO THANKS to Ark Animal Hospital. AVOID THIS PLACE LIKE THE PLAGUE. Unless you like the plague and enjoy having your pockets emptied for no reason. Read Less

I love this place! The staff is super friendly and accommodating and my dog, Savannah and I both love Dr. Golden! At The Ark, they treat their furry patients with lots of love, putting the owners at ease. Would definitely recommend to anyone looking for a great vet clinic! (A special thanks to Drea - really appreciate your help!) Read Less

I really like this hospital, mostly because the entire staff is awesome, but back in October my baby girl Roxy (Yorkie) knocked over my trash can again and ate food that upset her belly. Dr. Johnson saw her again (not the first trash can incident) and fixed her right up. Later on I found a scar under her throat about the size of a nickle and i took her back to the vet. The technician initially thought another tech cause the wound since it was were they took her blood. Dr. Johnson came in and assured me it was not from taking her blood and said the skin was dying and it may need to be scrapped off. She had another tech shave the hair around the wound and told me to keep and eye on it and come in a few days for a checkup. I came back but this time Dr. Goldan saw me and he told basically the same thing. Her skin was dying and it would not heal properly unless they did surgery. I asked what would happen if we didn't do surgery. He said it would leave a nasty looking hole in her skin when the dead skin fell off. The surgery was $500 and I already just spend hundreds on her stomach issue. I told them I'd think about it and probably return for surgery. I called Westend Animal Hospital for a second opinion but they were too busy and I couldn't get a timely appointment. Then I remembered my horrible bike accident when I was a kid. I scrapped about 2.5 inches of a skin under my right eye when i slid across the pavement. My mom used Neosporin religiously and my skin came back. I decided to go to drug store and fix her myself. I bought a regular tube of ointment no pain medicine included since  she already had pain medicine for her stomach. I put that ointment on twice a day sometimes three time a day for 8 weeks until my baby was healed. With that being said it kinda made me lose my confidence in her diagnosis. Was I paying too much for this hospital. Was I overcharged and hustled in the past? Was it an honest mistake from a young new doctor? I still don't know the answer and I'm really torn because I love this place. My wallet is happy and so is my baby. Check out the before and after pics. At least i learn that the dead skin need to be removed for the healing process to accelerate. I was just too scared to remove because I knew it would be too painful. Remember i had pain medicine for her and I made her wear her harness for 8 weeks straight so she couldn't get to it. It only cost me $5 and a trillion dollars in love. I'd do it all over again for my baby girl. I really didn't want her to go under for surgery and she was always happy so I knew she was ok with me working on her. Read Less

Had my first vet appointment here the other day. Found the staff to be professional, kind and quick! It was very easy to schedule (and reschedule) my appointment. They never seemed annoyed when I had to reschedule last second, they just wanted what worked for me.At previous vets, I was told that my dog needed to be medicated in order to go to the vet because she got so scared they couldn't examine her. It was very sad and embarrassing. When we arrived at the appointment, my dog immediately started panting and looking for an exit. I was sure the visit would go horribly. I warned the vet tech and vet that they probably wouldn't be able to examine her. They took her out of the room and I waited to hear her panicked/scared cries that I was used to at my old vet. But they never came! She let the team do everything! Including look in her mouth and give her shots. The visit was quick and easy, but most importantly not traumatizing for my dog! The vet came back in the room holding my pup happily in her arms. It was such a nice sight and everyone seemed happy that she was there. I will be continuing to go here and hope the staff can continue to work their magic!! Read Less

Our regular vet was closed but recommended The Ark.  Our dog had injured her paw over the weekend and we didn't want to wait until Monday. The experience couldn't have been better. From the person who answered the phone while we were in route to their location, to the front desk reception, the vet tech and doctor all made us feel welcome. They were very accommodating and were able to squeeze us in between other appointments with minimal waiting. Their communication of procedure and pricing was very clear and professional. Our drama queen doberman is a nervous nelly and they were so caring and did a great job making her feel at ease.  Highly recommend! Read Less

Great place to take your pet. I walked in on a Sunday afternoon after finding a kitten I really wanted to keep. If you have an emergency, these hours are useful. There was only a 5 minute wait, after filling out paperwork. They did a check up, which was $69. The vet (and all staff) are very friendly and personable. Oh, and there are student discounts available. But if you get a package with vaccination bundles, apparently it's about the same price. My only complaint is it was very warm in the waiting area and exam room, I won't deduct any stars for that. But a fan would be nice :). I will be bringing my kitty back here for his future medical needs. Read Less

Today, I had one of the best experiences at the Ark Animal Hospital.  Dr. Baker and her staff were very helpful with diagnosing and treating my dog. This particular staff made me feel so comfortable and it resulted in a fantastic experience. The manager, KT made sure that I understood all the meds given and the doses. Nikaela was extremely genuine and I hope to see them all on my follow up visit. Thanks so much to everyone at the Ark! Read Less

Today, I had one of the best experiences at the Ark Animal Hospital.  Dr. Baker and her staff were very helpful with diagnosing and treating my dog. This particular staff made me feel so comfortable and it resulted in a fantastic experience. The manager, KT made sure that I understood all the meds given and the doses. Nikaela was extremely genuine and I hope to see them all on my follow up visit. Thanks so much to everyone at the Ark! Read Less

I brought my cat in for a minor issue and was able to get a same day appointment. Our normal vet was closed. The staff was very nice. I did feel their medications were more than I would have paid elsewhere. One thing that still bothers me is that when the exam room door was opened to the staff area, I saw notes that said "upsell" In capital letters on the board of staff notes. I do not appreciate businesses like this that try to sell you on packages and other items that might not even be needed. I will not be returning. Read Less

One thing you can tell immediately upon entering Ark is that they care about you and your pets. I’ve been coming here for five years now and they have been through thick and thin with me and my four cats. Not only are they always straight forward and professional, but they try to stick with only the necessary tests so that both your kitty and your wallet aren’t put through the ringer. Jade and doctor Golden we’re kind, gentle and very thorough when I had to bring my cat Meatball in recently. The manager KT always makes herself available to you and it’s incredibly knowledgeable and courteous and Tay is honestly just an amazing human being. If you want the best staff and the best treatment for your pets in a caring environment definitely come here. Read Less

Everyone is nice but buyer beware! Took our dog in due to an insulin spike and after spending over $500 on an emergency visit, they recommended we spend another $1500 to treat him with no guarantee that he would make it. According to the 'vet' that was the only thing that would give him a chance to live. We took him home and the next day took him to the humane society where they adjusted his insulin and was back to his normal self in a couple days! It's a shame. We've been taking our dog here for a couple years but will have to consider other options going forward! Read Less

Everyone is nice but buyer beware!Took our dog in due to an insulin spike and after spending over $500 on an emergency visit, they recommended we spend another $1500 to treat him with no guarantee that he would make it.  According to the 'vet' that was the only thing that would give him a chance to live.  We took him home and the next day took him to the humane society where they adjusted his insulin and was back to his normal self in a couple days!It's a shame.  We've been taking our dog here for a couple years but will have to consider other options going forward! Read Less

Today I took my pup, Neville, in to be rechecked for an injury he had last weekend! By mistake we were charges with a full check up rather than a recheck. We didn't even notice and less than an hour later KC called us and let us know about the mistake along with a credit on our account to be used at any time! We love Ark and most importantly our pups love Ark! Read Less

Today I took my pup, Neville, in to be rechecked for an injury he had last weekend! By mistake we were charges with a full check up rather than a recheck. We didn't even notice and less than an hour later KC called us and let us know about the mistake along with a credit on our account to be used at any time! We love Ark and most importantly our pups love Ark! Read Less

My family and I have been taking our pets, cats and dog, to the Ark since we moved here. Almost every experience has been absolutely fantastic from beginning to end. I really appreciate that before doing anything they provide you with a price quote so you know what to expect to pay when you get to the front. We recently got a puppy and the Ark offers a great puppy package that covers costs for the first year of the puppy's life, which is well worth the cost. We had to leave our puppy for a few days due to dehydration and the staff was great and very communicative while he was there. The manager, KT, does a great job communicating with clients and keeping them informed of things. The tech I had recently, Wayne, was very good with my puppy and made sure that I knew everything that was going on. Dr.Johnson does a great job of finding out what's going on and evaluating the pet while keeping the humans informed of what's going on. Overall, I'm very happy with using The Ark as our vet because of the good customer service, thorough exams, and flexible hours/scheduling. Read Less

I don't trust many people with my dog, but these guys have been very professional and caring of my 14 year old bloodhound. Really appreciate the help from this hospital. Clean facility and friendly staff. Read Less

Cam and KT took great care of us when we needed an unexpected trip for our Weim. Dr. Johnson is also fabulous. We see the docs here for our preventative care too. We moved to Marietta and still make the trip to Midtown. They can’t be beat! Read Less

We love The Ark! The employees are always so great. We had to make a trip tonight with one of our dogs and Cam and KT were awesome. Dr. Johnson was very helpful explaining what was wrong with our dog. We have plenty of closer vets but we drive to the Ark for the service. Read Less

My teacup yorkie, Diva has been going to Ark Animal Hospital since I got her at 11 weeks old. She is now 4 years old. From day one I fell in love with his place. Dr Johnson is awesome. She truly cares for the animals and has a passion for her job. I have ALWAYS had great technicians when we go, and everyone is always so nice. I am always recommending people take their pets to Ark Animal Hospital. Thank you all for everything. Read Less

Courteous staff but the wait was unbelievable. Probably won't be returning because I don't want to spend 2+ hours for an exam for my cat. Also it was quite expensive. I felt they just kept tagging unnecessary procedures on to increase the bill. Read Less

I have thoroughly enjoyed bringing my sweet dog, Delta to see Dr. Johnson and her awesome team (Dr. Golden, KT, Alex and Cam to name a few). The hospital is SUPERBLY clean, smells great, and the staff truly take their time to educate you on your pet's health, medical updates and more. I drive more than 1.5 hours (from Lake Lanier) to ensure that my dog has the highest quality of care, which i have only experienced at the Ark Animal Hospital. Read Less

I can't say enough good things about the Ark! They are pit bull friendly, have an amazing staff, can always get you in, are reasonably priced and don't try to make you do 100 things your pet doesn't need. They are all super sweet and great with my rambunctious dog! I'm so sad to have to leave them since I am moving out of state, I hope to find a vet as great as them in my new area. HIGHLY RECOMMEND!! Read Less

*this is my very first Yelp review. my experience was so terrible, I hope no other pet parent has to feel the same.I noticed a growth on my dog's gum and was able to book a same-day appointment at the Ark. Dr. Mitchell came into the room, and I held up my dog's mouth, so he could see her gum. He took a quick look and told me it was a tumor that would need to be surgically removed and biopsied. The words "tumor" "surgery" and "biopsy" made me burst into tears. Dr. Mitchell simply told me the tumors are usually benign, then said he would send a tech in for a price quote. I don't recall him ever further examining my dog, and he certainly did not stay with us long enough for me to absorb any information and ask questions. When the tech came in with the quote, I was still crying, and I told her I had questions. She promptly went to get the doctor, who did not even close the door when he returned, clearly annoyed. I left and wrote an email to the manager, who told me that Dr. Mitchell is not a regular doctor at the Ark. She was very kind and offered to allow me to bring my dog in for another vet to see. I decided to go ahead with the surgery there.The surgery went wonderfully. I was told the biopsy would be back in 3-4 days. After nearly 2 weeks of waiting, I finally called them for the results. They said the results had come in the day before, and a doctor would call me soon. I waited several more hours and called back. Again, I was told a doctor would call soon. Finally, a doctor called 20 minutes before closing. I missed the call. The voicemail did not give me the results but said the doctor wished to speak with me and that I would have to wait until Monday to call back for my dog's results. Not a good sign, I thought. I waited until Monday and called that morning. I was told that there was a note in the file that said the doctor who performed my dog's surgery wanted to tell me the results, so I would have to wait for her to come into the office later Monday afternoon. This news made my imagination run wild, and I found myself again agonizing in wait for hours. When the doctor finally called, our conversation was 30 seconds. The tumor was benign.Overall, my experience at the Ark was WAY more worrisome and stressful than it needed to be. I do not think they appreciated the anxiety I felt or that anyone in a similar situation, with her dog's health status lingering for weeks and weeks would have felt. I've since asked for my dog's records so I can transfer her to another vet. I've not heard back. Read Less

Our first experience was great! My dog is very feisty and sometimes scared of new people touching him. He instantly took to the staff (Tia and Dr.Baker). Dr.Baker gave excellent advice and set him up with a great treatment plan that seems to be already working. Definitely our new vet for our baby! Read Less

Caring folks. I liked my experience at the Ark.. I brought my dog Diego in for a routine exam. They have a great clinic with a lot of the latest technology that I saw from the exam area I was in. I work with pets every day and this was a great place. Very clean. They know their stuff. The pricing mght be a little higher than a General Practice vet after hours, but not by much and they have emergency care that is MUCH lower than a St. Francis or Blue Pearl. Nice staff. Thanks for helping my pal Diego. Read Less

From the moment I called to make an appointment to the time we left, we had a wonderful experience. The staff is friendly, knowledgeable, & welcoming. We came in for our cat to get an exam. The nurse & doctor were both engaging in conversation and understanding of our pets needs as well as ours. The pricing is not listed online but they are happy to discuss that with you personally. We spent less than $100 for an exam, office visit, & medication. Read Less

As others have indicated here, their pricing is higher and they seem to be really big on upselling. They do everything they can to get you to hurry up and come in but then keep you waiting once you do arrive. And my cat ended up being more sick after he was looked at originally.Last week I brought in my cat to be looked at after he was unable to urinate. He was diagnosed for a UTI and the doctor wanted to keep him for 3 nights. Finally, after discussing costs back and forth, they agreed to take care of him and let him go home the same day if I left him off for a few hours. They promised to call me when he was ready, which never happened. When I called back on my own, they said he was ready but then really wasn't ready when I showed back up. I ended up waiting another 90 minutes before they would release him. The doctor recommended a very specific prescription food for him but then it was out of stock except for 2 small cans, so I had the inconvenience of having to go to PetSmart the following morning to purchase the prescribed food.Two days later, I had to bring my cat back after he was experiencing abnormal breathing and defecating. The doctor (not the same one who looked at him before) said he had pneumonia, fluid in his lungs, and other uncertain problems. He had none of these problems prior to the previous visit. My concern is that perhaps the hospital treated another cat with pneumonia and somehow it spread to my cat. With all the uncertainty of the new diagnosis, I elected to euthanize him, which was a difficult decision, but they had no problem asking for my credit card the instant I made my decision in the exam room. Looking back, the whole experience seemed impersonal and money grabbing, and I can only imagine how much more sick my cat would have become had he stayed 3 nights per their original recommendations. I certainly would not recommend The Ark to anyone. Read Less

I chose this place because it's close to my house, however I been to better vets and cheaper.Price: this place is on the higher scale. Everything I've had to get done here is always above the norm. Let's say I pay for convenience.  Customer service: it's not that great. There are one or two vet techs I've seen regularly there that I feel care and are incredibly nice and helpful. But otherwise everybody else not so much. I frequently get given the wrong size needles for my dog even though I order the same ones, and if you have any outside places calling for prescriptions like petmeds or petsmart then forget it. It tAkes days to get them if you don't come in person. As the request go ignored for days. And oh they charge 5$ for prescriptions. Which I found funny. The vet told me to switch my diabetic dog food because she didn't want my dog to lose any more weight, but then I was told I have to pay $5 for another prescription...... to get the food the vet told me to switch too.  And don't go on the weekends or after a certain time of night. Double the charge. My pet needed to come back for a check up and they were going to voluntarily schedule me on a weekend despite the extra charge for the weekend, it was only when I asked because I got screwed before that they said, "oh your right, how about Monday."Don't do the pet plan either. I thought it would save me money, but I brought my dog in a week prior to the 6 month wellness check and had to pay full price because he was sick and it was before the 6 month point. So only works if your dogs aren't sick I guess?Parking: there's like 4 spots out front. Otherwise hAve to park in back.Bottom line: it's a 24:7 hospital with lots of doctors. So if you are looking for a vet to have personal relationship with your pet  and you and actually remembers what happened to them or what they need, I'd pick a smaller place. It's typical I have to repeat my dogs ailments. Most vets I've been to in the past either remember my pets or at least looked at their files prior to the visit. The biggest reason for the two is the lack of attention to detail on me dogs needs, getting needles and the prices. Read Less

I called for a last minute Saturday appointment (because Moo's normal vet was unavailable) for a lump I found on Moo's foot...the receptionist was warm and inviting over the phone. I was treated with the same warmth when I arrived with my pup. ... then the horror started. In the few minutes that the vet checked my 8 month old dog, I was told that he may or may not have a benign or cancerous mass growth on his foot. While I was trying to absorb that information, he told me that he had to go to the back and would pull quotes for me that laid out my options for my pup. The vet tech returned in minutes and proceeded to layout the surgical options. When I started to ask her questions about rehabilitation, check-ups, and generally how to move forward, she asked me "what's wrong with your dog's foot again?"At that point, I honestly just wanted to cry & leave. I will NEVER be bringing my dog back to this hospital and I most definitely will not be recommending this hospital to any of my friends and family. If I could call and get a refund about this, I totally would. By the way... Moo's actual diagnosis: After I spent all of Saturday/Sunday crying over my dog's potential "C-word" diagnosis, I was convinced by my boyfriend to take him into his normal vet on Monday morning for a second opinion. Guess what, it was a wart. Read Less

THIS PLACE IS *NOT* A 24 HOUR VET. It may be open 24 hours, but I showed up a little past 10pm, after my dog had ingested half a bar of dark chocolate, and the guy at the front asked me what was wrong, after explaining he responded, "we don't actually have a doctor on site right now." Seeing my confused look he added, "he usually stays until 10pm, but he left early tonight." And he directed me to another vet.So, as my dog may have been currently dying from, you know, poison, I had to flag down ANOTHER Uber, and then have them drive me to an ACTUAL, as advertised, 24 hour vet. Which resulted in my dog throwing up in the second Uber driver's car. Which resulted in one really expensive night. So IF YOU'RE HAVING AN EMERGENCY AT NIGHT DO NOT HEAD TO THIS VET. Go to the nearby-ish VCA Pets Are People Too Veterinary Hospital -- they are the ones that saved my dog. Read Less

I am so glad I found The Ark.  They've been my cats' vet since I moved here 5 years ago.  Dr. Johnson and her staff are always good with my girls, and the medical care is excellent.  They also looked after my now-departed elderly bunny until he required a procedure they did not perform at the time, for which they referred my to a rabbit expert who did.  Whether my furbabies have had shots, dental cleaning, or surgery, they call the next day to see how they're doing. Read Less

Was looking for a new vet anyhow, but happened upon the Ark when my dog needed to see a vet quickly. Their staff was professional and courteous at every point of my visit from check in to check out. The Vet and tech were especially kind to my small dog who was very nervous. Will definitely be going back. Read Less

My dog had a GI bleed and I had great service for her. I know that you have to expect to pay some money out because you love your fur babies but, I paid close to 1700 in vet cost that's was all unnecessary. Let me tell you why first 2nd dog had same issue and I paid less than 200 at well pet humane. Hugh difference right!! Well pet said this is something that happens in dogs and prescribe nausea medication as well as metronidazole. Don't get me wrong the Ark took great care of my little girl because she lost lots of blood but there just way to expensive. Read Less

I have a 3 year old ferret who had been eating/drinking great, playing nonstop, and literally showing zero signs of any pain. I noticed his urine looked weird and found that there was a good bit of blood in it. I work at a vet clinic myself, but my doctor doesn't see exotics so I had to look for a clinic to take him to. I read great reviews on yelp about The Ark and decided to give it a try. The inside is very nice and the front desk staff were nice, however they weren't quite as professional as I'd hoped and there seemed to be confusion as to who should enter my info into the system. The front desk staff were talking a lot amongst themselves and just were not professional. They were all very sweet and friendly, but I'm a manager at a vet clinic and I know just how important the front desk staff is...they are THE FACE of your clinic. Also, the man, I believe Danny or something like that, had on these black pants with zippers all over them. They were definitely more appropriate for a club than a vet clinic. I was also a little unnerved because every single staff member seemed as if they had never ever seen a ferret before. Now, I know my lil man is a straight up stunner/show stopper, but one staff member asked me what he was...um a ferret. I was worried because I feared that this clinic may not have enough knowledge in the ferret area to really treat him properly. However, I overlooked this stuff initially. I met with Dr. Johnson. I have to be very honest and clear about this. I loved her. My partner also loved her. She was great. Her personality was friendly and caring. She took her time with me and Swipper (my ferret..it's pronounced Swiper) and after meeting her I felt much better about things. They did some blood work and she thought he may have a UTI and put him on meds. After finishing the meds the blood in his urine wasn't getting better. So, my partner took Swipper back for a recheck and had xrays done. Dr. Johnson could see that my poor wittle man had bladder stones and needed surgery. So, I call a few days later to speak with Dr. Johnson since I wasn't present for the visit to just get all the details. My partner has the memory of a goldfish most days ;). Danny answered the phone while still talking to someone else and it took him 15 seconds or more to say hello to me. I asked for him to have Dr. Johnson call me back whenever she could and he told me that he would let her know I called. He didn't say take a message or that he would have her call me back. What's even more is that he did not ask me for my phone number or verify any number on file. I hung up pissed and not surprisingly Dr. Johnson never returned my call. More than likely because she never knew I called.Dr. Johnson was great, but unfortunately for her, her staff does not appear to have proper training, lacks professionalism, and I'm not exactly sure how well aware they are of the fact that animals live and die in their care. Read Less

Had to take my dog for an unforeseen illness. They were able to get me in very quickly without an appointment. The staff and the Dr. were very friendly, professional, and personable!  Prices are very reasonable. Will definitely be using The Ark as my primary Vet! Read Less

It is always a great visit when I have to bring Katie into the Ark for an appointment.  The staff is pleasant to talk with and genuinely care about the animals they see. They are very knowledgeable and helpful. Read Less

I was beyond impressed with this hospital from the moment I walked in! I was greeted right away and was walked through the costs and time expectancy for a walk in appointment during emergency hours. Although I ultimately decided that at that time it wasn't necessary for my dog to see the doctor, the staff graciously offered to take my dogs temp for peace of mind! They then explained all the wonderful money saving deals they had and all the hospital had to offer. I left feeling rest assured and confident that this was the right place to take my dog! Read Less

I have been bringing my maltipoo here for over a year now and the vets and technicians have never failed to accommodate me and my pets needs. The staff is professional, friendly, and truly cares about your animal's health and well-being. Whether it be a routine visit, or emergency visit, I feel that they are extremely fair in terms of pricing and even offered me a student discount (I am still in college). Ark Animal Hospital is simply the best animal hospital around. Read Less

Ark Animal Hospital is the best and most fair vet that I have found in Atlanta! I love that they don't try to scam me with treatments that I don't really need, they work with me, and they have fair prices! Danny and KT who work at the front desk are helpful and so friendly, and their lab technician is down to earth and suggested all of the appropriate treatments for my cats and dog with no pressure. I also had nothing but pleasant experiences with the veterinarian; he was nothing but honest and knowledgeable. Thanks Ark Animal Hospital! Read Less

Excellent customer service and care. I decided to use their hospital for quick vaccinations because I use their doggy daycare on the other side. Was very impressed when I went back for a dental procedure and retrieved my baby back with pearly whites! Read Less

I have the best experience ark animal hospital. The staff was super nice Andrea was very sympathetic KT was awesome Sobo did a great job with Jordan, and Shannon was the best. They took the time to explain everything from beginning to end on what was going to take place with my Yorkie. I've experience some difficulty when I got him home but everytime I got them on the phone they they gave me their undivided attention. I would recommend you taking your pet there if you ever experienced a problem that needs a 911 this animal hospital will be the one to fix it !! Read Less

Our cat was recently diagnosed with a tumor in her ear. We've had to go to the Ark 3 times in a short period of time in regards to this issue and every time has been great. Despite this news, they've been supportive and have answered all of our questions thoroughly. We appreciate how honest and available the staff is, and it's clear how much they truly care and love the animals. We're lucky to have found a great vet since moving to Atlanta. Read Less

I can't say enough about the hospital, from the front desk, the techs, the doctors to the hospital manager that talked to me on the way out. They are all from start to finish, amazing. We recently moved from out of state with an English Bulldog that has more then a few health issues. After not receiving legit answers or proper treatment from a more "nationally recognized branded" hospital, I decided to take her to the Ark. the doctor took his time to explain exactly what was happening and her course of treatment would need to be. They even call the next day to check on her! They are all amazing. Thank you for what you do. Read Less

I rarely write reviews but I feel compelled to express how grateful I am for the Ark Animal Hospital in Midtown. I initially came here for an emergency and then later on, having a great first impression,  I returned for what I thought was a benign case of diarrhea in my 9 year old Rhodesian. Unfortunately we discovered through a series of tests that my furbaby has heart cancer and a 2-3 month life expectancy. As heart wrenching as this was to hear, they were so kind and considerate and compassionate to my situation. They have been incredible at addressing any questions and concerns that I have...and there are a lot of those. Today I scheduled a QOL exam to help determine the right course of action, as hard as it is to let go of an innocent soul that has brought me so much love and laughter, the team sat with me and talked me through it, explaining my options. I am a BIG fan of Dr. Johnson and Dr. Sobolewski, as well as KT  and Tara (vet techs) and Andrea in reception, but everyone is great there really.Thank you AAH for being there for me in a time of need and not treating me and my loved ones like a $Dollar sign. Read Less

Choosing Ark Animal Hospital was the best decision I could of made as I was preparing to take my dog out of the country. I was moving to Switzerland and I was really stressing about all the international protocols. I was so worried that if I missed a step my dog would be turned away at the airport or customs. Thankfully the veterinarian and staff knew exactly what was required, and was able to walk me through the processes step by step. I had my health certificate almost the next day! Besides them being so knowledgeable, they were great with my dog. They were so gentle, kind, and affectionate! Watching them with my dog literally made me smile. I left there with a new medical family for me and my dog. Thanks for being so great you guys! Xoxo Read Less

First experience was very positive. I moved to a new area in town and needed to change veterinarians. I had passed The Ark Animal Hospital on several occasions walking my dog. The check in process was smooth and I interacted with several staff members who were excellent with my dog, including the doctor who gave him his annual shots and examinations. Several things I really like: they dremel the claws and offer a package of services and monthly savings. This tells me they have high regard for our pets, as well as our wallets. I'm very happy to have found The Ark Animal Hospital! Read Less

First experience was very positive. I moved to a new area in town and needed to change veterinarians. I had passed The Ark Animal Hospital on several occasions walking my dog. The check in process was smooth and I interacted with several staff members who were excellent with my dog, including the doctor who gave him his annual shots and examinations. Several things I really like: they dremel the claws and offer a package of services and monthly savings. This tells me they have high regard for our pets, as well as our wallets. I'm very happy to have found The Ark Animal Hospital! Read Less

Thank you, Ark staff! You guys were there for me at a critical time. My normal vet didn't hospitalize on weekends, so I brought my cat Pinky here after emergency treatment. The staff took great care of him 24/7. I had to take him back for a re-check and they were so understanding and helpful. Love this place. I can tell they are compassionate and offer great service. Thank you for helping my beloved Pinky feel better! Read Less

Dr. Johnson has been my trusted veterinarian for the past 5+ years. She is wonderfully kind and compassionate with my dog, Eddie. More importantly, she is very thorough in her examinations and always takes the time to patiently answer all of my neurotic pet-owner questions.  Appointments generally run on time and the front desk staff are very friendly/efficient. I also love the fact that they offer 24hr emergency care, although fortunately I have never had to take advantage of that service. The only "drawback" of taking Eddie to The Ark is the cost. Comparatively speaking, the prices are substantially higher than at other area vet offices. With that said, you can't really put a price on the peace of mind you get from knowing that your beloved pet is receiving the very highest quality care! Read Less

I have been coming to the Ark for at least five years now. The Ark is truly one of the best vets I have ever been to. The staff is beyond wonderful and professional, and I have NEVER had a bad experience at the Ark or the Bark at the Ark (downstairs). My dogs and I are treated like family, and I consider them as family too. One could not ask for a better vet!!! Thank you for everything over the years, and for years to come Read Less

First off I would like to say the customer service is awesome!!! I called in with questions regarding my turtle & the young lady who answered was nothing short of magnificent with how she handle all my questions. She was very patient, knowledgeable & helpful. I'd recommend anyone looking for animal/reptile services to the Ark Animal Hospital without hesitation. Job well done Ms. KP€ Read Less

As a dog owner, I am seeking only the best treatment for my pup. At The Ark Animal Hospital, they treat your dog like family. They are thorough, educated and most importantly caring. I would recommend The Ark Animal Hospital to anyone in need of a professional veterinary clinic or emergency hospital. Read Less

I had the worst customer service, I called 4 days prior and set an appointment, I asked every question avail, I got appointment time, drop off and complete price of what I needed done for my dog, I get there the price completely changed to almost doubled after driving 4 hours to have the services done to my puppy, they bring a manager to talk to us and I swear she was the rudest person I've ever talked too!! Will never recommend this place to anyone!! Needless to say I'm taking my dog somewhere else. Need to teach some customer service skills to your staff!! Read Less

The Ark Animal Hospital, Dr. Johnson, Dr. Sobo and the entire staff is excellent! They have gone above and beyond to help me with my fur-baby, Ellsworth (Siberian cat). Every experience I've had since I've been going to The Ark has really been wonderful. They're caring and I never feel like I'm a nuisance with all of my questions. Eventho I've moved farther away from them (15 mins rather than 5 mins), I'm definitely not leaving them. They take such good care of us! Thank you The Ark Team!!! <3 Read Less

They have been amazing to my sweet baby smokey and extremely patient in allowing me to come and visit what feels like every 4hrs. I was nervous about him being comfortable being that he is not feeling well and I walked in on a bright eyed, busy tail purring cat! He received so much love! He and I both truly appreciate the staff at Ark animal hospital. Read Less

I cannot possibly say enough good things about The Ark. My husband and I were on our honeymoon when we got a call from our house sitter that that our Great Dane mix, Cooper, had lost all function in his back legs. She rushed him to The Ark where they correctly diagnosed him and treated both his pain and discomfort. Since we were out of the country, we decided to bard him at The Ark until we got back. We called every day, and the staff was so incredibly helpful and kind, telling us how much they enjoyed Coop's personality, sharing his progress, and reassuring us that he was getting plenty of love. They started rehabilitation before we even got back, making sure that he retained mobility and flexibility in all of his limbs. We have to medically board Cooper now, so he gets to see the staff every time we leave town. They're always excited to see him, everyone on the staff remembers him by name and loves on him as soon as he walks in the door. We were so impressed with the staff and the quality of care that we have decided to move both of our dogs from their regular vet over to The Ark. I can't thank the staff there enough.Read Less

We love The Ark! We can't say enough good things about Dr. Johnson and her staff. They've cared for our 2 year old pup since we got her at 6 weeks old. From shots to ER visits to just walking in to say "hi", they've been the best. I'd highly recommend them!! Read Less

I cannot possibly say enough good things about The Ark. My husband and I were on our honeymoon when we got a call from our house sitter that that our Great Dane mix, Cooper, had lost all function in his back legs. She rushed him to The Ark where they correctly diagnosed him and treated both his pain and discomfort. Since we were out of the country, we decided to bard him at The Ark until we got back. We called every day, and the staff was so incredibly helpful and kind, telling us how much they enjoyed Coop's personality, sharing his progress, and reassuring us that he was getting plenty of love. They started rehabilitation before we even got back, making sure that he retained mobility and flexibility in all of his limbs.  We have to medically board Cooper now, so he gets to see the staff every time we leave town. They're always excited to see him, everyone on the staff remembers him by name and loves on him as soon as he walks in the door. We were so impressed with the staff and the quality of care that we have decided to move both of our dogs from their regular vet over to The Ark. I can't thank the staff there enough. Read Less

Quick, kind and professional. Upon calling to make an appointment, they were able to get me in the next day, and they were very kind and helpful in dealing with my older cat who is absolutely terrible with trips to the vet. I felt comfortable leaving her there for the procedure, and upon picking her up the vet took the time to make sure I fully understood the medication and care following my cats visit. They have my business. Read Less

The Ark is an excellent animal hospital. I have taken my cat Otis there twice for emergency vet services, and I couldn't have had better experiences. Very professional, very caring, and top-notch work. I've been to other emergency vets over the years, and none come close to the care at The Ark. This is the place to go, hands down. I am extremely grateful to the staff for bringing Otis back to health. A+++++ Read Less

The staff at Ark Animal Hospital is top notch. I took my sick pup and Cam and Dr. Johnson were so thorough in explaining treatment options. The prices were very reasonable; they even told me about wellness Wednesday when they offer vaccines at half price. I'm relieved to have found a place to trust with my fur babies. The entire experience, from the initial phone call, was definitely a five star experience. Read Less

I have never been to an animal hospital as wonderful as The Ark. You can tell the staff truly love and care for every animal that comes through the door. My husband's cat of 20 years that he loved dearly had to be put down and the staff helped us with the decision and comforted us through the entire process. About a week later, we received a sweet card in the mail that had a message from every single person that worked at The Ark letting us know that they were thinking of us during this hard time. Last weekend, my parents had an emergency with their poodle and decided to take the little guy to The Ark as well. They received the same amazing service and were able to get their little pup fixed up and home in no time. I cannot say enough about this hospital and find peace of mind in knowing that I have a place I can trust to bring my animals to 24 hours a day and know that they will receive the best care.Read Less

We brought our toy poodle in on a Sunday afternoon with a tick on his eyelid. He was seen quickly and showered with attention and affection; even though it was a minor situation the staff treated us with just as much care and concern as if he had been seriously ill. Everyone was kind and friendly, and we couldn't have asked for better treatment. We recently moved to Atlanta and are pleased to say that we have found our new vet! Read Less

Whether it's plain miscommunication or just flat out incompetence, Arc Animal Hospital has no idea what they're doing and they almost killed my cat.  My cat collapsed suddenly on June 26th. I found him yowling, breathing heavily, and drooling on the floor in my living room. Panicked, I took him to Arc immediately because they were the closest vet  and I had taken my other cat there before. We were admitted quickly. I told the vet tech what happened and she took my cat back to be placed on oxygen. The doctor came in and told me they needed to take X-Rays and the price was going to be about $300 total along with the exam. I agreed. The X-Rays showed that he might have fluid in his lungs and that his heart was enlarged. Instead of giving me anything, they kept him for observation for a few hours. They said they would call me before the end of business, but as 5pm rolled around I hadn't heard anything. My wife told me to go pick him up because she didn't want us to be changed for an overnight stay or emergency vet hours, which is apparently what they were trying to do. I picked my cat up and they didn't send me home with anything but "if it happens again bring him back". A couple of weeks go by and he has another attack. We think it might be a seizure but he's not writhing, just having trouble breathing and coughing. It happens at about 4 am so we wait it out, unable to afford another $300 visit so soon. He has two more attacks before I take him back to Arc. I see another doctor who obviously didn't look through his records, blood work, or his X-Rays. I call it a seizure because I don't know how else to describe it. They treat it as such and prescribe Phenobarbital, anti-seizure medication, twice a day at .25ml. Within 3 days my cat turns into a zombie. He's lethargic, dizzy, and virtually stops eating. He's withering away before my eyes. My wife suggests we get a second opinion so we look up another vet nearby, Dr. Daniel at Ambery Animal Hospital. Ambery wants us to get my cat's info faxed over from Arc. Two days prior to his appointment I call and ask them to fax his stuff over so the Dr. Daniel will have time to look at it before his appointment. Arc tells me that they need a doctors approval to send my cat's medical work anywhere, which can take up to 24-48 hours. It was ridiculous, if I hadn't called in early then I wouldn't have been able to get his medical files. I get the email with his medical files a day later. When I take my cat to Ambery, Dr. Daniel informs me that his medical file is incomplete. Arc didn't send any of his blood work or his X-Rays, basically they just sent doctor's notes from the two separate doctors that saw him. I was furious. Dr. Daniel didn't want to charge me for work that I had already had done, not a month ago to diagnose something they should have seen. When I told her they sent me home the first time without giving me anything to remove the fluid from his lungs she was mortified. Dr. Daniel called Arc and asked them to send over my cat's X-Rays and blood work. The blood work showed up in 30mins but the X-Rays (the most important part) were MIA. Without them, Dr. D couldn't assess what was going on inside. I had to physically leave Ambery and go down to Arc in order to get them.Dr. Daniel diagnosed my cat with early stages of Kidney failure and Congestive Heart Failure. She gave me Furosemide to help extract the fluid from his lungs. Within a day of letting the Phenobarb leave his system and giving him the Furosemide, my cat came back to life. He started eating again and is starting to behave normally.Although his condition is terminal, I don't want to put him down until he is unable to live his life without pain. If it wasn't for Dr. Daniel, I might have pulled the trigger too soon. tldr; Arc Animal Hospital is a joke. They're money hungry and have no idea how to communicate with one another. If you care about your pet's health and safety, take them somewhere else. Read Less

I've taken my pets to the Ark on more than one emergency occasion, and the staff has been very accommodating and reassuring through such a stressful time for us. My dog feels more comfortable here than any other vet we've been to- not only for emergencies but also for grooming and regular checkups. I wouldn't take my pets anywhere else. Read Less

The staff is kind and caring. I had an emergency with my dog shortly after moving to Atlanta and I'm so glad I found Ark. They took great care of Susie (and me!) during a scary and stressful time. Thank you for your kindness and compassion! Read Less

I've been taking my cat here since May and they are so great and helpful. Just this Saturday I brought my cat in for PU surgery and they were so helpful and they answered all my questions and were super patient. My cat doesn't hate going and all the staff are super friendly and welcoming to me and my fur baby.Read Less

The night that I had to bring my puppy to the Ark Animal Hospital was extremely emotional for me. After she'd suffered what appeared to be severe head trauma due to a fall, I was genuinely worried that she might not survive, let alone recover. The Ark Animal Hospital was clean, inviting, and above all had a set of staff, vet techs, and doctors that were kind, compassionate, and informative. They didn't pressure me about cost or having to go through a litany of tests, but they were thorough in diagnosing and treating my puppy. I picked her up 24 hours later in stable condition, and within the week she was back to her normal self. The staff even called a few days later to check on her status, which I found to be very considerate. Highly recommended. Read Less

In October of 2011, I received a black mini daschund named Maxwell. I have heard wonderful things about this animal hospital from a close friend of mine who I trust completely. Without hesitation I dropped my then 3 month old puppy for his for 1st check-up after I purchase him from his breeder and for any shots that were needed. My puppy was treated like he was one of their own. This definitely reassured me that I had picked an excellent choice. For the Christmas holiday, we needed to travel and we weren't allowed to take him with us because the hotel we were staying in did not allow pets. The Ark also provides boarding. I checked in advance to see if he could stay for a week and he was welcomed. I checked in on him as often as I could and I had no worries because I knew he was safe. There was one occasion when I took him outside in the yard to use the restroom that he accidentally swallowed a small twig. I was so worried that he wasn't going to make it. They immediately prepped him for surgery and after a few days of recovery and meds, he was back to his hyper self. They saved his life!! I will forever be greatful. He is now 9 months and we still call The Ark Animal Hospital the only one we can trust. Thanks so much to Dr. Johnson and all the staff who have taken care of my little guy. Read Less