I can't say enough about Dr Harmon. She is so great with my doggos. She personally calls to talk over any prognosis and is very thorough. She takes the time to answer any questions and doesn't make you feel rushed. Read Less

I can't express enough how much I love and appreciate EAAC and Dr Starnes! Every time I come here I have felt that my dog is loved and cared for. They always review the price of services before I commit and never make me feel uncomfortable about what I choose to do. I can't describe how awesome Dr Starnes is and all the vet assistants we have had the pleasure of working with. They love be on my pet and truly treat him like family. I have a new adopted dog that I can't wait to introduce to them. Know that when you come here you will be taken care of and at a reasonable/affordable price. You'll walk away warm and loved knowing that your precious pets were treated just as they should be; members of the family! Read Less

I recently moved to the area and needed somewhere to take my elderly cat. This place is very convenient to my house so it seemed like an obvious choice. My cat and I were taken back to a room immediately as there was no one else waiting, which was great. The room was very comfortable and peaceful which was appreciated because I'm always very nervous when I take her to the vet. I was very impressed with both the veterinarian (Dr. Hardy) and her assistant (can't remember her name). They seemed very knowledgeable of older cats and were very concise in explaining things and suggesting some tests that needed to be run. They didn't pressure me at all when it came to tests/xrays and left the decision up to me, which was appreciated. Although the appointment ended up being more expensive than I hoped, I left feeling hopeful and confident that the treatment plan would be successful in getting my cat back into tip top shape. I also loved to gift bag with the cat toy in it! My only complaints with this office are that you could hear a lot of back office noise through the back door of the exam room, which can be kind of unnerving. Also there seemed to be some sort of disconnect at the front counter between the staff--the girl who was checking me out was asking the other two older women a question about my payment and they repeatedly ignored her. I have already recommended this vet to my neighbors and friends and will definitely continue bringing my cat here. Read Less

I took my cat in for a routine check up. They diagnosed her with tooth resorption and told me the consequences could be dire if I didn't allow them to do surgery on her soon. That she would lose all her teeth and how painful the condition is and that she'd stop eating. She eats great, and shows zero signs of any issues. The surgery was for several thousand dollars. Tooth resorption is common in 2/3rds of cats and may never get as bad as the vet made it out to be. I won't be coming back to a vet I can't trust. Read Less

What a wonderful place. We just recently adopted two rescue cats and brought them here to get checked out. Everyone was extremely nice and caring, from the front desk staff to the wonderful vet and her assistant who took care of both cats. This is now our neighborhood vet and am thrilled to have found them. Read Less

Had a very negative experience.  Vet was okay, but level of apathy and disorganization by the staff was consistently jaw-dropping.  The final straw was when the health certificate we paid for (required to fly on Delta) was so ineptly mismanaged that we had to pay several hundred dollars for an emergency after-hours vet to rush to Delta to re-do the paperwork because Dr. Dunning didn't even put her vet license number on the certificate. Read Less

I went in with my very sick cat as a new patient and received excellent personalized care from the whole staff at EAAC.   Especially amazing were Dr's Harmon and Ringstrom who took whatever time was needed to explain in detail the circumstances with my pet.   From now on EAAC will be my vet of choice. Read Less

Not even sure how to express everything. I'm disappointed, upset and put off by this clinic. We rescued our dog 4 years ago. She came with lots of issues - mainly that she was abused as a pup. She has taken to our family but is not social with other people. It was after our first visit in 2013 it was determined we would need to sedate her to manage through the routine stuff-- shots, tests etc... this has worked well until today. Today, yearly checkup, drop off 7:30am for sedation... receive a call at 2:30pm that sedation didn't work and they were unable to do anything with our dog today. The call was pretty intense and I do not think the person on the other end was empathetic at all. Pick our dog up at 6:30pm to ask again about the sedation process and was told they were trying a different drug/approach today. Why change something that has worked in years past without telling the owners first? You think that may have been why the visit wasn't successful? Asked for the refill for trifexis-- told she couldn't have it because they couldn't do a Heartworm checkup today. So, because of inefficiencies on their end our dog goes without meds the vet prescribed and said she needs?? I noticed this morning staff seems completely new -- or they have definitely had turnover since last year. I was the only one in the office and it took well over 10mins to be assisted. The woman who called at 2:30pm needs to improve her customer relations or perhaps an attitude adjustment. We do not feel we got the same treatment as years past. Not sure that we will be returning. I asked to leave with both our cat and dog's records. Read Less

My pup and I love East Atlanta Animal Clinic. My dog is a nervous one and she tends to shake when we go to new places, but she does really well at EAAC and I honestly think she enjoys coming here because everyone is so good with her. We've been in a few times for checkups, vaccines and even a minor emergency. The doctors and technicians are all very nice and gentle with my dog and they put my mind at ease. I appreciate they take time to explain things & answer questions. I also appreciate the print outs we get at the end of the visit that show when her next vaccines and visits should be. The people are friendly, service is quick, and the prices are reasonable. Thank you EAAC! Read Less

I have never had such an affinity for a veterinary clinic. We have taken our senior dogs here for the last two years for acupuncture and laser treatments and the entire staff is incredible. The front desk is EVERYTHING and make each visit so delightful. The vet techs always have such positive energy and love for each baby and this is all an extension of the wonderful veterinarians that lead the team. We are so lucky to have this clinic in our area. Thank you, EAAC Team! Read Less

I switched to this vet last year and I'm regretting it now. I did mostly for accessibility location wise but whenever I need to get my dog in they NEVER have availability, nor do they try and squeeze me in.My dog had a UTI last year, they said they couldn't get her in for 3 days. Seriously!? Also, today I came home and my dog was limping on her front paw. I called to get her in and the best the could offer me was a drop off the next day.Seems like this place isn't very committed to their clients or the pets they see. I've decided I won't be going back. Read Less

The worst. While my visit was fine enough, getting follow up medication for my dog has been a pain in the ass. They gave me the run around and I was given different information from different people and eventually missing doses of heart worm medicine which they basically made me feel like she would die without at our visit. In the end I asked to be removed from their data base as I need a reliable vet with an aging dog and was hung up on. Awesome customer service. Read Less

We LOVE East Atlanta Animal Clinic. I originally found EAAC while looking for a veterinary acupuncturist and happened upon Dr. Ringstrom. Not only is she a wonderful vet acupuncturist (she keeps my 9 year old dog running around like a puppy, despite a serious back condition), she is an amazingly caring general vet, as well. Everyone who works at EAAC is wonderful and caring, the doctors genuinely care about my pet's health, and I never feel like they're trying to take advantage of my financially. My pet receives the care he needs and we're not pressured into unnecessary services or medications (like I've experienced elsewhere). We also always get our test results exactly when they say we will. Everything is just as they say it will be. They also have a pretty wide drop off/pick up window, so if you need to be at work, but they can only get you in for an afternoon time, you can drop your little guy off in the morning, and pick him back up later. This service makes it SO much more convenient to ensure your pet is getting the appropriate veterinary care while letting you still live your schedule.There truly are not enough great things to say about the EAAC. Even when we moved out to the burbs for a few years, we still drove all the way back down to EAV to see Dr. Ringstrom. Now that we're back ITP, it's even more convenient to see out favorite vet. Read Less

I'm not normally one to write reviews here. I usually just get on with things after a bad experience and accept that people make mistakes. But, since my dog has been needlessly suffering because of these mistakes, I'm venting.We've been to East Atlanta Animal Clinic 4 times now. 1 time for a wellness check for our cat and 3 times with our dog. All 3 times with the dog (border/aussie mix) were because of her knees which we thought might need repair given that she would sit side saddle and limp after playing. Every time we've gone, the front staff have been friendly and helpful yet we've also had different vets for every visit.Vet 1: The first time we took our dog in our experience was okay. The vet and vet tech were prompt, helpful, and after telling us her knees were bad (which we knew) told us to take glucosamine...a reasonable suggestion which we still do.Vet 2: The second time our experience was slightly worse after our dog hurt herself while merely walking. Our vet and vet tech were prompt and after telling us our dog's knees were bad (again, we knew this...) told us to take a puppy-ibuprofen and give her couch rest, which we did. While this was a frustrating outcome since we knew our dog's knees were really bad but had no idea just how bad, the thought of puppy-ibuprofen as a remedy was silly to me. But, I didn't want to be the ever-questioning patient demanding services I'm not sure are necessary.  So, we gave the pooch more pills and hoped that would make her pain go away long enough for her knees to heal.Vet 3: This last time, however, our dog could barely put any weight on her knees and we were certain that one or both of her hind knees were shot. We came in for our visit shortly after the new year and were shown into a room where we literally waited for over an hour before anyone came in. I accept that after the new year, they may have been understaffed in the back, but waiting for over an hour in a small room with your gimpy, very-much-in-pain dog was ridiculous. A simple pop-in to appologize for the wait, explain they're running behind and will get to us as quickly as possible would have gone a long, long way.  Finally, the vet tech came in, followed by another 10-15 minute wait for the vet. The vet came in, took 5-ish minutes to listen to us, told us our dogs knees were swollen and bad (yes, we know!) and took her back finally for xrays. We were told that it would take 30 mins and to wait up front. Instead, it took over an hour for the xrays to be done until the vet tech came out, gave us a CD copy of the scan, and a bag of pills that he clearly didn't know what were for. My wife, a doctor, was livid that the vet would put the responsibility of explaining medication to a patient on a vet tech. It's not their job to understand medication. After explaining he didn't know what the medication was for, he said he'd have the vet call us back to answer our questions. 4 days later, after calling back to ask if anyone would follow up, she finally called back.Meanwhile we were told that our dog's reference to the surgery center was forwarded on. However, after waiting a week to hear from anyone, we finally called the surgery center who informed me that they did not have the reference. I angrily called back EAAC (again, which is not like me) and asked them to resend the reference. I don't know who's fault this last mistake was, but the insane wait and horrendous communication that we got from EAAC on our last visit does not give me a lot of faith that it wasn't their fault.So yes, our last visit was terrible. But we're still EAAC patients, for now. However, we'll consider our options in the future and certainly make sure to avoid our last vet. Oh, and our dog's knees are still bad and she can barely walk... Read Less

Just moved to EAV from out of state and had been nervous about finding a good vet in my area. I cannot say enough good things about this clinic. I was practically gushing after my visit here. My pup had a sudden eye infection and they were extremely accommodating and got me in for an appointment that afternoon. The staff at the front desk were so friendly and straightaway I could see that the lobby was kept very clean but the place was also relaxed and comfortable. The wait was not too long and the paperwork was not extensive. Once in the exam room, the assistant who came in to ask initial questions was very thorough and very funny. He made me feel at ease about the whole process. The vet that saw my pup was doctor Sara and she was truly amazing with Milo. Usually he cowers from vets but she had a sweet, calming presence, sat down on the floor with him, and used much praise and many treats until he was actually wagging his tail with her. You could tell she genuinely loves her job and kept telling me what a sweetheart Milo was. She was happy to answer any and all questions, and did so in great detail so that I was completely aware of everything they were doing and had all of the information I needed for medications and so on. They gave a printed out "report card" at the end of the appointment with details and notes on the visit, and the checkout process was painless as the staff was again very personable and came over to say goodbye to Milo as we left. I'm relieved that this clinic is only 5 minutes away from home and feeling glad that the pup will be in good hands with Sara. If I could give more stars, I absolutely would. Read Less

Stella & I visited East Atlanta Animal Clinic this morning. Included in this post in her exam report card...Yes, an actual report card, transcribed into a document as Dr. Erin Ringstrom, DVM actually wrote. AMAZING old school ways truly have an immense impact. Dr. Erin has suggested we begin Laser Therapy as an immediate relief for inflammation so we will begin this treatment this week. I was tearing up as our appointment came to an end, for the clear care, concern, understanding & information from both Dr. Erin, Ms. Jennifer and the entire team @ East Atlanta Animal Clinic as well as to Ms Roxanne Durand & Ms. Marcia May for insisting we visit. I am eternally grateful to you all. We will now be making a call to UGA Veterinary School to discuss surgery for Stella.Read Less

One of the best vet clinics in town. Everyone on their staff really cares. I have been taking my dog here for the last 5 years. At the front desk, they recognize me and my dog by name. She was hit by a car earlier this week and they got me in on short notice to check up on her. One of their veterinarians spent the time to talk me through everything they were doing for her. The doctor even came out to talk to me after a technician explained how to administer her medication. Everyone up front is incredibly helpful as well. I have also recommended East Atlanta Animal Clinic to a friend who has had nothing but good things to say about them too. Read Less

Very clean and fun environment.  The staff was exceptionally helpful, especially my technician.  He met with me first to thoroughly review the records for both dogs.  We spent nearly and hour addressing every concern  and evaluating both dogs' condition. Dr Hardy was super friendly and cordial.  Having just moved from Ohio down to Atlanta, there are additional concerns to be addressed down here.  Having now encountered those at East Atlanta Animal Clinic, I know am in good hands!! Read Less

As a first time dog owner, everyone at East Atlanta Animal Clinic was wonderful. Front desk, vet tech and Dr Dunnings were so kind and patient with me, and of course very sweet with my new pup. I look forward to many years to come with EAAC! Read Less

As a first time dog owner, everyone at East Atlanta Animal Clinic was wonderful. Front desk, vet tech and Dr Dunnings were so kind and patient with me, and of course very sweet with my new pup. I look forward to many years to come with EAAC! Read Less

The patient care at the clinic is unbelievably amazing. I don't have anxiety about taking my dog to the vet, and he doesn't get worked up about going! As soon as we walk in, we are always greeted with a smile and everyone remembers him - even if it's been a while. The entire staff at East Atlanta Animal Clinic is just incredible. They treat our dog as their own and show him the best care. Even after we've moved out of the area, we keep coming back because everyone is so wonderful. The clinic offer convenient drop off and pick up times, as well, which is nice if you work during the day and aren't always able to leave to take your dog to the vet. They also offer veterinary acupuncture services, which is how we initially found this clinic. Those services are amazing and keep the symptoms from my little guy's intervertebral disc disease at bay. Dr. Ringstrom is gentle, and her calming demeanor keeps my dog relaxed through the entire procedure. I truly cannot say enough positive things about the East Atlanta Animal Clinic. They are simply the best. Read Less

I love East Atlanta Animal Clinic.  They were great in the last years of my sweet dog Jackson's life.  Now they are doing an equally superb job with my puppy Sampson.  Dr. Starnes is great and so are the techs and front desk.  5 stars Read Less

I've been bringing my dogs here for 7 years and it's always a great experience. The staff is friendly and knowledgeable. They treat my dogs like their own and give the best care possible at reasonable prices. I'm so grateful for EAAC keeping my babies healthy and happy. I highly recommend EAAC to anyone in the Atlanta area. Read Less

We have visited twice with our rescue puppy, and I am incredibly impressed. Warm, caring, professional staff, thorough and high-quality care. I feel incredibly lucky to live so close to this clinic. I look forward to a long relationship with them. Read Less

EAAC has been my vet for over 4 years now. I wouldn't take my cat Peppers anywhere else! The facility is clean and well kept. I always see Dr. Starnes- she is a lovely person, Peppers really loves her too! Great care for my baby and wonderful staff. Definitely the best vet in the area. Read Less

I recommend East Atlanta Animal Clinic to anyone in Atlanta with a pet. Not only are they in the cutest vet space I have ever seen, but they are incredibly caring as well. My cat, Georgie, has been through two scares in the past year and a half, but the vets at East Atlanta were able to get her back to purring in no time. Read Less

I have been taking my two dogs to East Atlanta since they first opened. From pups to seniors they have received excellent care. The Dr.s listen to me and are open to negotiating any treatments. My dogs love going there. The staff are friendly and professional. I would never consider entrusting the care of my pets anywhere else. Read Less

Money Hungry pretentious snobs!! Find a vet that cares more about your pet than your wallet, like Well Pet Humane over in Doraville. Remember, finding an honest vet, is like finding an honest mechanic. There's a fool born every minute. If it's an emergency, I promise you, take them somewhere else, it only takes picking another clinic on this list. Read Less

Finding a new vet in a new city is always a challenge.  After being treated rudely (yeah, I know we're ALL busy) by another vet's office, I called EAAC and am so happy I did!  Everyone from the person who scheduled appointments for my two fuzzy pals, to the people who greeted us at the front desk and the techs and doctor were very friendly and made us feed at ease.  The techs and doctor spent time reviewing records from our previous vet, and got to know my two boys before starting their exams.  The doctor was very friendly and took the time to tell us how Atlanta's climate/environment might affect them and explain the treatment my westie needed in layman's terms.Thanks EAAC! Read Less

The last thing I wanted to do was give this hostpital a bad review. It (would have been) my first visit. And trust that me and my 14 year old diabetic cat were very excited and anxious to see the doctor this morning. But here's the phone call I woke up to at 8:30am -- 2 hours before my appointment... Her: Hi Ameenah...yeah, we don't have the Vetsulin in the hospital. (the insulin my cat needs for her diabetes). I know Naya has been without it for a few days-- Me: She's been without it for two weeks. (I'd been on the road for a week from LA and made the appointment at this vet a week ago) Her: Yeah, the vet is wondering if you can call your vet in LA and get them to send it to you. Me: What? Her: Yeah, can you call them. Cause we don't have it. The vet says can you call them and get them to send it to you? Me: Uh, yeah, I'll take care of it. Then I hung up. What the hell? This irresponsible, insensitive, unprofessional and dangerous response has led me to give this ridiculous organization 1 star. If I could give them no stars, I would. Who does that? They've known about my appointment for about a week. HERE'S THE IMPORTANT PART: They told me that they were going to get my pet's records from our old vet. They had the name and when I offered the phone number, the girl was like, 'oh, I've got it. I'll call them.' Yet, she never called to get the records so that my cat could be taken care of! Today is Tuesday. Yesterday was Monday--a business day. Why didn't/couldn't they take care of this beforehand?? Let me repeat how INSENSITIVE, UNPROFESSIONAL, AND DANGEROUS this organization is. If this is any indication as to how my pet would be treated at the clinic, then I'm happy that she will NEVER see this vet--whom I will report to any and all veterinary boards, websites, reviews, etc. "Dr." Andrea Dunnings, this message is for you. Shame on you. Not that you care at all. You had that poor assistant make this call for you. I guess you're too busy to actually give a crap about the pets and owners you take money from. I guess you'd met your quota for the day and it just didn't matter to you to bother to have bedside manner or do the job your trained to do. I'm sure I'm not the only one who has a complain against you. I hope I'm not the only one who has said something. You're a disgrace to your profession. Resolutely, intentionally, directly yours, ameenah kaplan Read Less

The last thing I wanted to do was give this hostpital a bad review. It (would have been) my first visit. And trust that me and my 14 year old diabetic cat were very excited and anxious to see the doctor this morning. But here's the phone call I woke up to at 8:30am -- 2 hours before my appointment...Her: Hi Ameenah...yeah, we don't have the Vetsulin in the hospital. (the insulin my cat needs for her diabetes). I know Naya has been without it for a few days--Me: She's been without it for two weeks. (I'd been on the road for a week from LA and made the appointment at this vet a week ago)Her: Yeah, the vet is wondering if you can call your vet in LA and get them to send it to you.Me: What? Her: Yeah, can you call them. Cause we don't have it. The vet says can you call them and get them to send it to you?Me: Uh, yeah, I'll take care of it.Then I hung up.What the hell? This irresponsible, insensitive, unprofessional and dangerous response has led me to give this ridiculous organization 1 star. If I could give them no stars, I would. Who does that? They've known about my appointment for about a week. HERE'S THE IMPORTANT PART: They told me that they were going to get my pet's records from our old vet. They had the name and when I offered the phone number, the girl was like, 'oh, I've got it. I'll call them.' Yet, she never called to get the records so that my cat could be taken care of! Today is Tuesday. Yesterday was Monday--a business day. Why didn't/couldn't they take care of this beforehand?? Let me repeat how INSENSITIVE, UNPROFESSIONAL, AND DANGEROUS this organization is.If this is any indication as to how my pet would be treated at the clinic, then I'm happy that she will NEVER see this vet--whom I will report to any and all veterinary boards, websites, reviews, etc. "Dr." Andrea Dunnings, this message is for you. Shame on you. Not that you care at all. You had that poor assistant make this call for you. I guess you're too busy to actually give a crap about the pets and owners you take money from. I guess you'd met your quota for the day and it just didn't matter to you to bother to have bedside manner or do the job you're trained to do. I'm sure I'm not the only one who has a complaint against you. I hope I'm not the only one who has said something. You're a disgrace to your profession. Resolutely, intentionally, directly yours,ameenah kaplanUPDATE: please read the public message this place sent me, and my reply. They care deeply about their public face but not at all about actually correcting the issue. I ended up taking my pet to another vet 1 mile away--the same day! They squeezed me in and had the meds I needed. Why didn't East Atlanta Animal Hospital call their colleagues down the street and get their help? Perhaps it's because they have shoddy customer service and complacency, while being more into maintaining a good public image? Read Less

MILA just had her first appointment here.  We live nearby and needed a local vet.  This was recommended by a friend,  who took her dog here and this place pretty much saved him!! We had a great experience. Great staff,  nice doctor, quick appointment without waiting long.Mila loved them,  they filled her belly with lots of treats. Her tail was wagging the entire time.I also LOVED that the nurse made my crazy pup sit and did not let her jump all over, which she does to every new person she meets. She made her sit and pretty much used it as a training moment which I love. They also gave us an estimate for spaying with the breakdown of pricing and process.  They trimmed her nails and showed me how to do it. They were very hands on and informative. Definitely recommend this place! Great place,  glad it's our new Haven for our precious girl Mila! Read Less

A stray dog wandered into my year that needed food, attention, and love. She has obviously not had very positive experiences with humans and is very skittish and afraid. I took her to EAAC and I couldn't ask for better care. They were so understanding and gentle with her. I highly would recommend them!! Read Less

My dog and I had a great experience at the East Atlanta Animal Clinic. Everyone that I spoke with here were extremely friendly and helpful.  My dog needed to get his 1 year vaccines and they were so good with him that he didnt even notice that they gave him 3 shots! They have a lot of treats around for restless dogs (mine is very very restless) and coffee for owners of restless dogs.  I will definitely keep coming here with my dog and I know he (and I) will be happy everytime. Read Less

Our sweet, faithful, watchful, loyal "SULLY" who made our home and lives richer for 8 years, crossed over the Rainbow Bridge at 8:45 last night. We gave him the very best care through East Atlanta Animal Clinic and the UGA Veterinary Teaching Hospital. Sully fought hard against the cancer, but yesterday he let us know that he was tired of fighting. He died peacefully in the comfort of our arms with in-home euthanasia administered by Dr. Lauren Cassady of "Lap of Love". Sully was a GOOD boy! He will never be forgotten and always loved......Terry & Stephanie Carmon -- ATLANTA, GA Read Less

I had an absolutely perfect experience this Tuesday at the East Atlanta animal clinic. A friend recommended that I check them out and I'm so glad that I did. I have been worried about my puppies digestion and I made a call on Monday to try and get an appointment. The woman you spoke with me over the phone was very sympathetic and caring towards me and my dog, and she hadn't even met us yet! So that was great customer service right from the beginning. When I arrived I noticed that there was only one other animal in the waiting area. I had been worried that it would be a frantic experience just to wait with other dogs in the lobby, but the entire environment was very welcoming and safe and perfect for my dog's first time to the vet. The lady has booked me over the phone helped us check in and she agreed and my dog enthusiastically and lovingly. In fact everyone treated my dog that way. The other staff members in the waiting room, the vet assistant, and the vet herself all made sure to greet my dog happily and make the vet's office a great experience for him. I can't tell you how much this calmed my nerves and helped me relax about my dog's health and well-being. You could tell that everyone in the office really cared about what was best for my dog, that's exactly what I want too. My dogs check up was $57, and I'm not sure how normal that is but it's hard to put a price on such a great environment for my dog. I wholeheartedly recommend this clinic. Read Less

We love the East Atlanta Animal Clinic. We've been coming here for years, even though we moved to the other side of town. With most vets, you aren't always sure if they have your best interests in mind (want to charge too much, do unnecessary tests, etc). That's not the case here, as I completely trust the vets at East Atlanta Animal Clinic. All of the vet techs and front office employees are great. They are always polite and friendly. Our favorite veterinarian is Dr. Starnes. She's fantastic! She's always so nice to the dogs and you can tell she really cares (I've even seen her at the dog park with her dogs). Can't say enough about these guys. Huge thumbs up!! Read Less

Dr. Ringstrom and ALL the docs and staff at the clinic have been taking care of all my animals for over 9 years. They have been with me through very hard and devastating choices, through new puppies, crazy rabbits, surgeries, everything. I love them and feel so well taken care of. Dr. Ringstrom goes the extra mile and is so loving and caring, I could never take my babies anywhere else. Love. Them. Read Less

I have had animals my whole life, and have been to many vets. This has been my best experience by far. The clinic itself is bright and inviting, and (like a previous poster said) doesn't stink of animal waste. My cat doesn't travel well, and both times I have taken her there, she has peed in her carrier. The techs were very understanding about it and cleaned it up without another word. Everyone that I have experienced there has been very sweet to my kitty, and they even called a week after her check up to see how she was doing. The positive attitude makes all the difference. I can honestly say that this is the only positive experience that I have had with a veterinarian's office. Read Less