Talk about love at first encounter! If you are reading this, please just call and make an appointment,you will not regret it.My mini poodle became ill when we were in NC for a month. My main concern w... Read More
Talk about love at first encounter! If you are reading this, please just call and make an appointment,you will not regret it.My mini poodle became ill when we were in NC for a month. My main concern was his inability to walk. His back legs would just give out on him. He was seen by a local vet and placed on antibiotics and anti- inflammatory. Upon my return to Atlanta I wanted him to be seen by a local vet ASAP. I found this gem with stellar reviews on Yelp.I called on a Sunday morning and was told I could bring my fur baby the same day at 2pm. I was able to locate this vet via the maps app with no issues. It is somewhat in a corner, but the signage is visible and clear. Note that if you are coming from Cumberland mall it is located on your right just beyond the Shell gas station. Upon my arrival I was greeted and given a few forms to complete. It did not take long to be called back. The vet tech came in first. He asked about the symptoms my baby was experiencing and took his temperature. Not long after, the vet came in.- Dr. Stevens! Listen, I can't begin to put in writing how amazing she, and honestly every vet I encounter here is. She was compassionate, empathetic, and knowledgeable. What I appreciate the most is that she did not try and run a host of test to determine the culprit. She was very honest and advised that she did not know what was causing the symptoms. However, she did have a game plan to get my baby back to being healthy! Over the course of the next few days my fur baby had to be dropped off at the vet first thing in the morning and receive IV fluids and antibiotics for the entire day. Not once was I concerned about his care. The staff here are Godsends. I have never been to any type of service provider and received the level of attention and care that I did from Village Vets. The first class authentic customer service extended to follow up calls to check to see how my baby was doing. It is evident that the veterinarians to the front desk staff are living in their purpose.In addition to proving stellar service and care, they have supported me financially with the care of my baby. The bills were racking up and I was feeling like I was going to have to make a tough decision. I guess their sixth sense felt it and would not hear of it. They were certain that they could get my beloved baby back to feeling well. Two weeks later... my baby is walking better, eating more, drinking water... overall, trending in the right direction. As Dr. Stevens puts it, we are not out of the woods, but we are making progress. Admittedly, I shed a few tears over my experience with Village Vets.It is rare that you meet genuine people. I can attest to the fact that every member of this family are the real deal. They are the kind of people that we should all strive to be more like. ... . I thank God for them and their talents! Read Less