Atlanta pet owners depend on Vca Midtown Animal Hospital to deliver an adaptable care rhythm that aligns with family capacity while responding to behavioral cues and addressing diverse needs throughout Georgia. The beginning of every visit sees staff members scrutinizing pacing patterns alongside vocalizations and physical postures together with eye behaviors to determine their approach. Examinations of physical health encompass assessments of hydration status alongside coat condition and oral health while also evaluating core muscle strength together with limb movement and balance control. Through structured conversation owners record observations including recent social behavior patterns alongside appetite changes and noise sensitivity as well as sleep disruptions. Vca Midtown Animal Hospital delivers an extensive range of medical services including diagnostic tests and preventive screenings as well as dental treatments and minor surgical procedures along with postoperative care and chronic condition monitoring. Staging adjustments depend on the number of household pets, available caregiver time, and the necessity for emotional processing after difficult visits. Families can conduct at-home follow-ups with reduced confusion by using detailed instructions together with visual diagrams. Schedules are fluid. Pet owners receive encouragement to modify their plans whenever necessary based on their animal's adaptation progress. The use of optional check-ins alongside asynchronous updates helps maintain care progress while reducing unnecessary stress. Printed summaries alongside communication tiering and pain behavior maps form the foundation for determining subsequent actions. Vca Midtown Animal Hospital delivers veterinary care across Atlanta and Georgia that syncs with household capacities by acknowledging both animal cues and caregiver circumstances in every exchange.
Services
Boarding
Cold Laser
Dental
Euthanasia
Laboratory
Microchipping
Surgery
Ultrasound
Vaccinations
Reviews
Josh Hamburg
2 Jul 2018
REPORT
I love, love, love VCA Pets are People too! They have taken care of my pets for the last 5 years and have always done a great job. They’re prompt and professional. They’ve cared for my pets during ... Read More
I love, love, love VCA Pets are People too! They have taken care of my pets for the last 5 years and have always done a great job. They’re prompt and professional. They’ve cared for my pets during the good times and the bad. I highly recommend their CareClub packages— a wellness plan for pets, that has saved me a ton of money! The office manager, Marianne, is wonderful! The front office staff, the techs, and the vets have all been great as well. Thanks for doing a great job! Read Less
Christopher Park
4 Jun 2018
REPORT
Many people complain about many different things. Maybe the price was too expansive, or maybe there were too many unnecessary charges. I, first, had very mixed feeling about this place after reading s... Read More
Many people complain about many different things. Maybe the price was too expansive, or maybe there were too many unnecessary charges. I, first, had very mixed feeling about this place after reading some reviews.
After going through with them, as I had euthanize my dog, now I am calmed down and able to make a fair judgement. I have decided to give this place 5 stars. I believe what it really matters the most is not the price, but their willingness to try their best to save the dog, and be sympathetic, and assist in making the best decision for the dog.
They have been superb, moreover, I could see that they are pet owners, just like me. They feel the same pain when they see elderly dog needing to say goodbye. They know how you are in need of help and willing to be there for you.
I would like to thank them for doing best at their job. And also wish other people to see that they have kind heart. Read Less
James Bain
20 May 2018
REPORT
Staff are very nice and friendly, but very, very upset about the scheduling process! Had a 10:30 am appointment for a simple checkup. After sitting in a small windowless room with a restless and extre... Read More
Staff are very nice and friendly, but very, very upset about the scheduling process! Had a 10:30 am appointment for a simple checkup. After sitting in a small windowless room with a restless and extremely bored dog for two hours a tech came in and politely apologized for the wait. Then asked some simple questions that I think could have been asked at check in. After another 30 min and still in a silent room we left. Why do you even make appointments if you can't see them for 2 1/2 hours I didn't appreciate wasting on my day off. I appreciate your friendly staff but I will NOT be back. Read Less
Greg Barrett
20 May 2018
REPORT
Timeliness and handling seemed to be a little bit of an issue on our visit. More than an hour wait time to see someone for our planned appointment.
Facilities are well kept though, & staff's friendly... Read More
Timeliness and handling seemed to be a little bit of an issue on our visit. More than an hour wait time to see someone for our planned appointment.
Facilities are well kept though, & staff's friendly. Read Less
Alex Hubbard
19 Mar 2018
REPORT
We brought our dog here to be boarded for the weekend. We were told that she was missing a few shots necessary to board so we agreed to $100 worth of vaccinations. Upon picking her up, she seemed skin... Read More
We brought our dog here to be boarded for the weekend. We were told that she was missing a few shots necessary to board so we agreed to $100 worth of vaccinations. Upon picking her up, she seemed skinnier, and was extremely sick with stomach problems. After calling to see why this would be happening and to see why we weren't notified, they told us that nothing like this happened during her stay. After being transferred to the vet tech that cared for her, she was extremely unconcerned and not helpful at all. They said it could "possibly" be from the vaccinations that were given. They also educated us that she had been given her vaccinations on the 3rd day of her 4 night stay.... If these vaccinations were so absolutely necessary for her to be safely boarded, why were they given at the end of the stay?! Extremely expensive and not somewhere we will EVER trust for any future vet needs. Save your time and money!! Read Less
Robert Yates
16 Feb 2018
REPORT
I took my dog in for routine grooming then after several hours I received a phone call that my dog had stopped breathing and the doctor was trying to resustate her. I and my partner rushed to get the... Read More
I took my dog in for routine grooming then after several hours I received a phone call that my dog had stopped breathing and the doctor was trying to resustate her. I and my partner rushed to get there and I injured my ankle in my rush to get to her. They said they had to put her to sleep at a cost of over $100.00 to trim her nails because she was so agitated. she recovered but has not been the same since then. I have since found out from other groomers that she is calm when being groomed. I would never take her there again I would rate them lower but one star is the lowest you can post. I plan to take legal action against them, the owner and the doctor for their conduct. response yes she was groomed at your facility maybe you no longer do grooming but you did two years ago and she was groomed at this which I will prove in court with a cancelled check when I file a lawsuit against your company. Read Less
Kelly Burgess
22 Jan 2018
REPORT
VCA Pets Are People Too treated my beloved pug this weekend when, much to my disappointment, my regular vet (soon to be former regular vet) would not treat him during regular office hours due to "over... Read More
VCA Pets Are People Too treated my beloved pug this weekend when, much to my disappointment, my regular vet (soon to be former regular vet) would not treat him during regular office hours due to "overbooking." My dog was really sick and could not wait until the regular vet was able to offer an appointment time, so I scrambled to find a vet that would take in a dog they had never seen before and not charge me an arm and a leg to just walk in the door knowing that my dog was ill and there would be other costs in his treatment. One vet referred me to VCA Pets Are People Too and I am so glad that they did! Every staff member I spoke with was extremely friendly. Dr. Phillips was great and personable. It also came up in conversation that his dogs are on a vegetarian diet, which as a vegan myself it is great to know that there is a vet out there who would be supportive if I did switch my dogs over to that. Although I was not expecting it I received a phone call from one of the techs that night letting me know that my fur baby was doing ok and I would be able to pick him up the next morning. Yes, my dog's care was expensive, but I don't think their prices are out of line. They gave me a detailed estimate before I left my dog in their care and surprised me with a refund for unused services when I came to pick my dog up. I had a great experience with VCA Pets Are People Too and plan on making them the primary vet for my two dogs. Read Less
David Jeffrey
1 Jan 2018
REPORT
Really what is on offer here is a poor customer service experience, including the annoying up-sell on non-essentials, at a very high cost. Pricing is absolutely ridiculous. Go elsewhere for your vet... Read More
Really what is on offer here is a poor customer service experience, including the annoying up-sell on non-essentials, at a very high cost. Pricing is absolutely ridiculous. Go elsewhere for your veterinary needs. I was quoted $192.85 for basic vaccinations & an exam. All quoted with a nice side of attitude. I decided to look elsewhere and I procured the vaccinations I needed and then some other services at a rate of $89.00. Wow, that ridiculous quote was over 117% more than what I paid. And I got a much better customer service experience. No attitude, a short wait time, more veterinary services and yeah more money in my pocket. Until this practice can differentiate itself from all the other veterinary practices in this city... I am going somewhere else. Why would anyone pay more for so little? Read Less
Richard Wise
23 Nov 2017
REPORT
Brought my dog in last Sat There was a problem with her hind legs She could not jump up and was awkward in standing up
Brought her in for a check up After blood work and tests they could not find any... Read More
Brought my dog in last Sat There was a problem with her hind legs She could not jump up and was awkward in standing up
Brought her in for a check up After blood work and tests they could not find anything wrong
We asked for X rays and they said that would be a waste of $ But suggested a Throid test
$ 675 later we left with a promise they would call on Monday with results
Next day we remembered she had this problem years ago and called them to discuss they pulled up her records and said Yes we gave her an inflammation shot that worked
I asked for the vet to call me and discuss
No call back and no call as promised on Monday. I called back on Tuesday and no return call from vet as promised
They were happy to take the $675 but can’t follow up on something that should have been found by t
Looking at her history
I will be switching vets next week when I return. They have become a pet ATM machine
We spend a couple of thousand a year on our dogs here and should get better care then this !! Read Less
Randy Jarrett
1 Jun 2017
REPORT
All they care about is money! Fully incompetent staff! What a nightmare!
Jared Lloyd
12 May 2017
REPORT
I waited for 4 hours as "technicians" came in and out of the room to negotiate my bill. Our cat was there for vaccination and to see why he has lost some hair as he is a long haired cat. I had to requ... Read More
I waited for 4 hours as "technicians" came in and out of the room to negotiate my bill. Our cat was there for vaccination and to see why he has lost some hair as he is a long haired cat. I had to request a vet to come check on him. As I was talking to the vet a "technician" was shoving papers in my face to sign up for some month to month payment of $78.00. I worked at a vet clinic for several years and have never ever seen anything like I witnessed. They ran blood work etc and told me I would receive a call in a couple days. The fourth day I called and was told someone would call back. After waiting around with anxiety for the results, I drove up to the clinic and let them know I was there to speak with a vet. They looked like they saw a ghost. I was then told after waiting for 45 minutes that " because the test results came back normal I was put at the bottom of the pile because it wasn't life threatening so I should feel good about all that.." i asked if they had run several basic feline test aids and leukemia. They said they didn't test for it but could at an extra cost. Agree with many other post, they seem uneducated and care about money. I just called up to cancel my monthly payment and was told I had to pay 770.00. I have already paid near 400.00. I will go to court if I have to with this place, it's horrible. They don't care about your pet! I also say technicians in quotes because non of them ever touched my cat they took care of the sale. The "technicians" are nothing but vet assistants and sales reps. Read Less
Jordan Schembri
24 Apr 2017
REPORT
I was referred to the VCA from the Atlanta Humane Society and am very pleased so far! Everyone has been super helpful as i adjust to having a new pet. My kitten has gotten great treatment from the tea... Read More
I was referred to the VCA from the Atlanta Humane Society and am very pleased so far! Everyone has been super helpful as i adjust to having a new pet. My kitten has gotten great treatment from the team as well and is always handled with love and care. I LOVE that this is a 24 hr vet, it's a nice piece of mind that I can always count on them. Highly recommend from my experiences so far! Read Less
Brian Cape
23 Apr 2017
REPORT
I have found the staff, tech's and Dr. Masterson to be awesome. She is always concerned about the expenses and always gives me options and recommendations on what to do. I have never experienced a l... Read More
I have found the staff, tech's and Dr. Masterson to be awesome. She is always concerned about the expenses and always gives me options and recommendations on what to do. I have never experienced a long stay and I understand pet care is not inexpensive, but have found them to be really fair compared to other vets. I am very pleased with their services.Read Less
Katie Carpenter
29 Mar 2017
REPORT
We've taken our dog there three times now for a nose bleed. Blood Work, tests, and an $800 vet bill later, they have provided no solutions. Not even that, but it seems that the female doctor who treat... Read More
We've taken our dog there three times now for a nose bleed. Blood Work, tests, and an $800 vet bill later, they have provided no solutions. Not even that, but it seems that the female doctor who treated her had no clue about anything. We asked her about a fungal infection, and she proceeded to tell us it was rare and that there was only one way to diagnose it. Even though the first internet search I pulled up- FROM THEIR WEBSITE- Said that German shepherds were more likely to have nasal infections because of their long snout and that there were 4 ways to diagnose it. Incredibly disappointed with their lack of knowledge and steep high prices. Save your money, save your pets, and take them somewhere else.Read Less
Rae Dreyer
24 Jan 2017
REPORT
Horrible staff. They lie, cheat, and steal your money. Theyve stolen months of payments on an account that they told me was canceled, and refused to refund. MaryAnn is a horrible woman that deserves t... Read More
Horrible staff. They lie, cheat, and steal your money. Theyve stolen months of payments on an account that they told me was canceled, and refused to refund. MaryAnn is a horrible woman that deserves to be in jail. A liar, cheat and thief. Read Less
Becca Stills
13 Nov 2016
REPORT
I took a stray cat in at the last minute and they were SO great! I really appreciated how kind they were and they even sent me home with kitten food and a cat toy! So thoughtful would recommend them f... Read More
I took a stray cat in at the last minute and they were SO great! I really appreciated how kind they were and they even sent me home with kitten food and a cat toy! So thoughtful would recommend them for anything! Read Less
mike plutino
29 Sep 2016
REPORT
I tried VCA with a new rescue puppy but will likely be returning to my previous vet. Had puppy in for some follow up medication and got a call the next day letting me know he was due for his booster... Read More
I tried VCA with a new rescue puppy but will likely be returning to my previous vet. Had puppy in for some follow up medication and got a call the next day letting me know he was due for his booster shots - let them know I was just in yesterday - apparently they did not check his medical record at the time of making the appointment or during his visit - never got a call or mail reminder about booster shots. Hoping it was a one time incident but it does not give me a lot of confidence in the level of care that they will provide long term. Read Less
Matthew Snyder
31 Aug 2016
REPORT
We've been bringing our dog here since he was a puppy. Very friendly staff, the Vets and Techs are all stellar... HOWEVER, please know that if you're coming to see a vet/tech, you're going to wait AT ... Read More
We've been bringing our dog here since he was a puppy. Very friendly staff, the Vets and Techs are all stellar... HOWEVER, please know that if you're coming to see a vet/tech, you're going to wait AT LEAST 45-minutes to see someone, even if you have an appointment.
This has been my experience EVERY. SINGLE. TIME that I come here.
I'm super disappointed each time and every time I throw them a grace card, BUT... I think I might have to start going elsewhere. Sorry, VCA, but you've been consistently undependable enough times that it's pushing me away.Read Less
Pat Peterson
30 Aug 2016
REPORT
Incredibly disappointed. We went in on a Tuesday morning for their "Vaccine Day" special when the appt fee is 1/2 off. This was explained to us during our first visit and was utilized previously on a ... Read More
Incredibly disappointed. We went in on a Tuesday morning for their "Vaccine Day" special when the appt fee is 1/2 off. This was explained to us during our first visit and was utilized previously on a Tuesday morning about a month ago. The tech starts going over things and mentions the vaccine special, but that it's only noon-4pm. This is the first I or my girlfriend has heard anything about noon-4pm. I didn't analyze my bill enough last time to know if I received the discount or not; if not, I'm doubly upset that no one thought to mention anything. He said he'd check with the doctor to see if they would make an exception, then returned quickly saying no, but there are appointments today at 1p and 3p. I have an 8-month old puppy that you could have serviced for years, instead you disrespected my time. I had my dog's files removed and will be searching for a new vet. Read Less
Kyle Nichols
12 Mar 2016
REPORT
I had an emergency injury to my Dachshund's back. I usually go to my vet located 20 mins away but they are closed on Sunday. I went to the midtown VCA and was blown away. They had a vet come to the lo... Read More
I had an emergency injury to my Dachshund's back. I usually go to my vet located 20 mins away but they are closed on Sunday. I went to the midtown VCA and was blown away. They had a vet come to the lobby immediately and asses my dog and gave recommendations without being pushy. After they gave my dog some pain meds, they took us to a room and the vet was amazing. She even gave us a hug when we left. I am now using them as my primary vet. Also, they just a had a remodel and the space is beautiful. I would highly recommend. Read Less
olga rissin
8 Dec 2015
REPORT
Although the staff is nice I find this place expensive and also a little too slow. It happened to us more than once that we would check in (quite fast) and then wait for an hour or so for the vet. Vis... Read More
Although the staff is nice I find this place expensive and also a little too slow. It happened to us more than once that we would check in (quite fast) and then wait for an hour or so for the vet. Visits to the vet are stressful for cats in general and VCA are trying to improve the service, but they still don't do a good job to minimize the appt time. And that is for the scheduled visit and not a walk in.
That being said, everyone we ever met at VCA are extremely nice and professional and they know what they are doing. Read Less
Samantha Stovall
2 Nov 2015
REPORT
I came in on Sunday because my pup was attacked at Piedmont park. I was a blubbering mess, couldn't stop crying, my dog was in pain and I was terrified. Not only did the staff make me feel extremely c... Read More
I came in on Sunday because my pup was attacked at Piedmont park. I was a blubbering mess, couldn't stop crying, my dog was in pain and I was terrified. Not only did the staff make me feel extremely comforted despite being absolutely slammed, but the veterinarian was incredibly patient and kind. She took her time to explain to me what we would need to to get my girl healthy again. I have never experienced a situation where I needed an emergency vet, but if I am ever in this situation again, I will not hesitate to go back. They were incredibly kind, honest, professional and kept me up to date throughout the day to her progress.
Thank you so much for your compassion and services!Read Less
edwina juarez
31 Oct 2015
REPORT
We have been bringing our dogs here for over eight years. They are the most caring and understanding animal clinic we have ever worked with. And they treat every patient as if it's one of their own. T... Read More
We have been bringing our dogs here for over eight years. They are the most caring and understanding animal clinic we have ever worked with. And they treat every patient as if it's one of their own. They have a great family of staff and doctors, every one of them is compassionate and understanding. Read Less
Courtney Atkinson
27 Oct 2015
REPORT
Extremely professional service. Front desk woman was so kind and understanding when my fiance and I brought our little boy, Bubba, who had unexpectedly passed away. She was quick and attentive to our ... Read More
Extremely professional service. Front desk woman was so kind and understanding when my fiance and I brought our little boy, Bubba, who had unexpectedly passed away. She was quick and attentive to our needs and understanding about the situation. Helped us discuss our options and did not push us to make a hasty decision. Thank you for your assistance through that difficult time.Read Less
Atlanta pet owners depend on Vca Midtown Animal Hospital to deliver an adaptable care rhythm that aligns with family capacity while responding to behavioral cues and addressing diverse needs throughout Georgia. The beginning of every visit sees staff members scrutinizing pacing patterns alongside vocalizations and physical postures together with eye behaviors to determine their approach. Examinations of physical health encompass assessments of hydration status alongside coat condition and oral health while also evaluating core muscle strength together with limb movement and balance control. Through structured conversation owners record observations including recent social behavior patterns alongside appetite changes and noise sensitivity as well as sleep disruptions. Vca Midtown Animal Hospital delivers an extensive range of medical services including diagnostic tests and preventive screenings as well as dental treatments and minor surgical procedures along with postoperative care and chronic condition monitoring. Staging adjustments depend on the number of household pets, available caregiver time, and the necessity for emotional processing after difficult visits. Families can conduct at-home follow-ups with reduced confusion by using detailed instructions together with visual diagrams. Schedules are fluid. Pet owners receive encouragement to modify their plans whenever necessary based on their animal's adaptation progress. The use of optional check-ins alongside asynchronous updates helps maintain care progress while reducing unnecessary stress. Printed summaries alongside communication tiering and pain behavior maps form the foundation for determining subsequent actions. Vca Midtown Animal Hospital delivers veterinary care across Atlanta and Georgia that syncs with household capacities by acknowledging both animal cues and caregiver circumstances in every exchange.
I love, love, love VCA Pets are People too! They have taken care of my pets for the last 5 years and have always done a great job. They’re prompt and professional. They’ve cared for my pets during ... Read More
I love, love, love VCA Pets are People too! They have taken care of my pets for the last 5 years and have always done a great job. They’re prompt and professional. They’ve cared for my pets during the good times and the bad. I highly recommend their CareClub packages— a wellness plan for pets, that has saved me a ton of money! The office manager, Marianne, is wonderful! The front office staff, the techs, and the vets have all been great as well. Thanks for doing a great job! Read Less
Christopher Park
4 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Many people complain about many different things. Maybe the price was too expansive, or maybe there were too many unnecessary charges. I, first, had very mixed feeling about this place after reading s... Read More
Many people complain about many different things. Maybe the price was too expansive, or maybe there were too many unnecessary charges. I, first, had very mixed feeling about this place after reading some reviews.
After going through with them, as I had euthanize my dog, now I am calmed down and able to make a fair judgement. I have decided to give this place 5 stars. I believe what it really matters the most is not the price, but their willingness to try their best to save the dog, and be sympathetic, and assist in making the best decision for the dog.
They have been superb, moreover, I could see that they are pet owners, just like me. They feel the same pain when they see elderly dog needing to say goodbye. They know how you are in need of help and willing to be there for you.
I would like to thank them for doing best at their job. And also wish other people to see that they have kind heart. Read Less
James Bain
20 May 2018
REPORT
☆☆☆☆☆
REPORT
Staff are very nice and friendly, but very, very upset about the scheduling process! Had a 10:30 am appointment for a simple checkup. After sitting in a small windowless room with a restless and extre... Read More
Staff are very nice and friendly, but very, very upset about the scheduling process! Had a 10:30 am appointment for a simple checkup. After sitting in a small windowless room with a restless and extremely bored dog for two hours a tech came in and politely apologized for the wait. Then asked some simple questions that I think could have been asked at check in. After another 30 min and still in a silent room we left. Why do you even make appointments if you can't see them for 2 1/2 hours I didn't appreciate wasting on my day off. I appreciate your friendly staff but I will NOT be back. Read Less
Greg Barrett
20 May 2018
REPORT
☆☆☆☆☆
REPORT
Timeliness and handling seemed to be a little bit of an issue on our visit. More than an hour wait time to see someone for our planned appointment.
Facilities are well kept though, & staff's friendly... Read More
Timeliness and handling seemed to be a little bit of an issue on our visit. More than an hour wait time to see someone for our planned appointment.
Facilities are well kept though, & staff's friendly. Read Less
Alex Hubbard
19 Mar 2018
REPORT
☆☆☆☆☆
REPORT
We brought our dog here to be boarded for the weekend. We were told that she was missing a few shots necessary to board so we agreed to $100 worth of vaccinations. Upon picking her up, she seemed skin... Read More
We brought our dog here to be boarded for the weekend. We were told that she was missing a few shots necessary to board so we agreed to $100 worth of vaccinations. Upon picking her up, she seemed skinnier, and was extremely sick with stomach problems. After calling to see why this would be happening and to see why we weren't notified, they told us that nothing like this happened during her stay. After being transferred to the vet tech that cared for her, she was extremely unconcerned and not helpful at all. They said it could "possibly" be from the vaccinations that were given. They also educated us that she had been given her vaccinations on the 3rd day of her 4 night stay.... If these vaccinations were so absolutely necessary for her to be safely boarded, why were they given at the end of the stay?! Extremely expensive and not somewhere we will EVER trust for any future vet needs. Save your time and money!! Read Less
Robert Yates
16 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I took my dog in for routine grooming then after several hours I received a phone call that my dog had stopped breathing and the doctor was trying to resustate her. I and my partner rushed to get the... Read More
I took my dog in for routine grooming then after several hours I received a phone call that my dog had stopped breathing and the doctor was trying to resustate her. I and my partner rushed to get there and I injured my ankle in my rush to get to her. They said they had to put her to sleep at a cost of over $100.00 to trim her nails because she was so agitated. she recovered but has not been the same since then. I have since found out from other groomers that she is calm when being groomed. I would never take her there again I would rate them lower but one star is the lowest you can post. I plan to take legal action against them, the owner and the doctor for their conduct. response yes she was groomed at your facility maybe you no longer do grooming but you did two years ago and she was groomed at this which I will prove in court with a cancelled check when I file a lawsuit against your company. Read Less
Kelly Burgess
22 Jan 2018
REPORT
☆☆☆☆☆
REPORT
VCA Pets Are People Too treated my beloved pug this weekend when, much to my disappointment, my regular vet (soon to be former regular vet) would not treat him during regular office hours due to "over... Read More
VCA Pets Are People Too treated my beloved pug this weekend when, much to my disappointment, my regular vet (soon to be former regular vet) would not treat him during regular office hours due to "overbooking." My dog was really sick and could not wait until the regular vet was able to offer an appointment time, so I scrambled to find a vet that would take in a dog they had never seen before and not charge me an arm and a leg to just walk in the door knowing that my dog was ill and there would be other costs in his treatment. One vet referred me to VCA Pets Are People Too and I am so glad that they did! Every staff member I spoke with was extremely friendly. Dr. Phillips was great and personable. It also came up in conversation that his dogs are on a vegetarian diet, which as a vegan myself it is great to know that there is a vet out there who would be supportive if I did switch my dogs over to that. Although I was not expecting it I received a phone call from one of the techs that night letting me know that my fur baby was doing ok and I would be able to pick him up the next morning. Yes, my dog's care was expensive, but I don't think their prices are out of line. They gave me a detailed estimate before I left my dog in their care and surprised me with a refund for unused services when I came to pick my dog up. I had a great experience with VCA Pets Are People Too and plan on making them the primary vet for my two dogs. Read Less
David Jeffrey
1 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Really what is on offer here is a poor customer service experience, including the annoying up-sell on non-essentials, at a very high cost. Pricing is absolutely ridiculous. Go elsewhere for your vet... Read More
Really what is on offer here is a poor customer service experience, including the annoying up-sell on non-essentials, at a very high cost. Pricing is absolutely ridiculous. Go elsewhere for your veterinary needs. I was quoted $192.85 for basic vaccinations & an exam. All quoted with a nice side of attitude. I decided to look elsewhere and I procured the vaccinations I needed and then some other services at a rate of $89.00. Wow, that ridiculous quote was over 117% more than what I paid. And I got a much better customer service experience. No attitude, a short wait time, more veterinary services and yeah more money in my pocket. Until this practice can differentiate itself from all the other veterinary practices in this city... I am going somewhere else. Why would anyone pay more for so little? Read Less
Richard Wise
23 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Brought my dog in last Sat There was a problem with her hind legs She could not jump up and was awkward in standing up
Brought her in for a check up After blood work and tests they could not find any... Read More
Brought my dog in last Sat There was a problem with her hind legs She could not jump up and was awkward in standing up
Brought her in for a check up After blood work and tests they could not find anything wrong
We asked for X rays and they said that would be a waste of $ But suggested a Throid test
$ 675 later we left with a promise they would call on Monday with results
Next day we remembered she had this problem years ago and called them to discuss they pulled up her records and said Yes we gave her an inflammation shot that worked
I asked for the vet to call me and discuss
No call back and no call as promised on Monday. I called back on Tuesday and no return call from vet as promised
They were happy to take the $675 but can’t follow up on something that should have been found by t
Looking at her history
I will be switching vets next week when I return. They have become a pet ATM machine
We spend a couple of thousand a year on our dogs here and should get better care then this !! Read Less
Randy Jarrett
1 Jun 2017
REPORT
☆☆☆☆☆
REPORT
All they care about is money! Fully incompetent staff! What a nightmare!
Jared Lloyd
12 May 2017
REPORT
☆☆☆☆☆
REPORT
I waited for 4 hours as "technicians" came in and out of the room to negotiate my bill. Our cat was there for vaccination and to see why he has lost some hair as he is a long haired cat. I had to requ... Read More
I waited for 4 hours as "technicians" came in and out of the room to negotiate my bill. Our cat was there for vaccination and to see why he has lost some hair as he is a long haired cat. I had to request a vet to come check on him. As I was talking to the vet a "technician" was shoving papers in my face to sign up for some month to month payment of $78.00. I worked at a vet clinic for several years and have never ever seen anything like I witnessed. They ran blood work etc and told me I would receive a call in a couple days. The fourth day I called and was told someone would call back. After waiting around with anxiety for the results, I drove up to the clinic and let them know I was there to speak with a vet. They looked like they saw a ghost. I was then told after waiting for 45 minutes that " because the test results came back normal I was put at the bottom of the pile because it wasn't life threatening so I should feel good about all that.." i asked if they had run several basic feline test aids and leukemia. They said they didn't test for it but could at an extra cost. Agree with many other post, they seem uneducated and care about money. I just called up to cancel my monthly payment and was told I had to pay 770.00. I have already paid near 400.00. I will go to court if I have to with this place, it's horrible. They don't care about your pet! I also say technicians in quotes because non of them ever touched my cat they took care of the sale. The "technicians" are nothing but vet assistants and sales reps. Read Less
Jordan Schembri
24 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I was referred to the VCA from the Atlanta Humane Society and am very pleased so far! Everyone has been super helpful as i adjust to having a new pet. My kitten has gotten great treatment from the tea... Read More
I was referred to the VCA from the Atlanta Humane Society and am very pleased so far! Everyone has been super helpful as i adjust to having a new pet. My kitten has gotten great treatment from the team as well and is always handled with love and care. I LOVE that this is a 24 hr vet, it's a nice piece of mind that I can always count on them. Highly recommend from my experiences so far! Read Less
Brian Cape
23 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I have found the staff, tech's and Dr. Masterson to be awesome. She is always concerned about the expenses and always gives me options and recommendations on what to do. I have never experienced a l... Read More
I have found the staff, tech's and Dr. Masterson to be awesome. She is always concerned about the expenses and always gives me options and recommendations on what to do. I have never experienced a long stay and I understand pet care is not inexpensive, but have found them to be really fair compared to other vets. I am very pleased with their services.Read Less
Katie Carpenter
29 Mar 2017
REPORT
☆☆☆☆☆
REPORT
We've taken our dog there three times now for a nose bleed. Blood Work, tests, and an $800 vet bill later, they have provided no solutions. Not even that, but it seems that the female doctor who treat... Read More
We've taken our dog there three times now for a nose bleed. Blood Work, tests, and an $800 vet bill later, they have provided no solutions. Not even that, but it seems that the female doctor who treated her had no clue about anything. We asked her about a fungal infection, and she proceeded to tell us it was rare and that there was only one way to diagnose it. Even though the first internet search I pulled up- FROM THEIR WEBSITE- Said that German shepherds were more likely to have nasal infections because of their long snout and that there were 4 ways to diagnose it. Incredibly disappointed with their lack of knowledge and steep high prices. Save your money, save your pets, and take them somewhere else.Read Less
Rae Dreyer
24 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Horrible staff. They lie, cheat, and steal your money. Theyve stolen months of payments on an account that they told me was canceled, and refused to refund. MaryAnn is a horrible woman that deserves t... Read More
Horrible staff. They lie, cheat, and steal your money. Theyve stolen months of payments on an account that they told me was canceled, and refused to refund. MaryAnn is a horrible woman that deserves to be in jail. A liar, cheat and thief. Read Less
Becca Stills
13 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I took a stray cat in at the last minute and they were SO great! I really appreciated how kind they were and they even sent me home with kitten food and a cat toy! So thoughtful would recommend them f... Read More
I took a stray cat in at the last minute and they were SO great! I really appreciated how kind they were and they even sent me home with kitten food and a cat toy! So thoughtful would recommend them for anything! Read Less
mike plutino
29 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I tried VCA with a new rescue puppy but will likely be returning to my previous vet. Had puppy in for some follow up medication and got a call the next day letting me know he was due for his booster... Read More
I tried VCA with a new rescue puppy but will likely be returning to my previous vet. Had puppy in for some follow up medication and got a call the next day letting me know he was due for his booster shots - let them know I was just in yesterday - apparently they did not check his medical record at the time of making the appointment or during his visit - never got a call or mail reminder about booster shots. Hoping it was a one time incident but it does not give me a lot of confidence in the level of care that they will provide long term. Read Less
Matthew Snyder
31 Aug 2016
REPORT
☆☆☆☆☆
REPORT
We've been bringing our dog here since he was a puppy. Very friendly staff, the Vets and Techs are all stellar... HOWEVER, please know that if you're coming to see a vet/tech, you're going to wait AT ... Read More
We've been bringing our dog here since he was a puppy. Very friendly staff, the Vets and Techs are all stellar... HOWEVER, please know that if you're coming to see a vet/tech, you're going to wait AT LEAST 45-minutes to see someone, even if you have an appointment.
This has been my experience EVERY. SINGLE. TIME that I come here.
I'm super disappointed each time and every time I throw them a grace card, BUT... I think I might have to start going elsewhere. Sorry, VCA, but you've been consistently undependable enough times that it's pushing me away.Read Less
Pat Peterson
30 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Incredibly disappointed. We went in on a Tuesday morning for their "Vaccine Day" special when the appt fee is 1/2 off. This was explained to us during our first visit and was utilized previously on a ... Read More
Incredibly disappointed. We went in on a Tuesday morning for their "Vaccine Day" special when the appt fee is 1/2 off. This was explained to us during our first visit and was utilized previously on a Tuesday morning about a month ago. The tech starts going over things and mentions the vaccine special, but that it's only noon-4pm. This is the first I or my girlfriend has heard anything about noon-4pm. I didn't analyze my bill enough last time to know if I received the discount or not; if not, I'm doubly upset that no one thought to mention anything. He said he'd check with the doctor to see if they would make an exception, then returned quickly saying no, but there are appointments today at 1p and 3p. I have an 8-month old puppy that you could have serviced for years, instead you disrespected my time. I had my dog's files removed and will be searching for a new vet. Read Less
Kyle Nichols
12 Mar 2016
REPORT
☆☆☆☆☆
REPORT
I had an emergency injury to my Dachshund's back. I usually go to my vet located 20 mins away but they are closed on Sunday. I went to the midtown VCA and was blown away. They had a vet come to the lo... Read More
I had an emergency injury to my Dachshund's back. I usually go to my vet located 20 mins away but they are closed on Sunday. I went to the midtown VCA and was blown away. They had a vet come to the lobby immediately and asses my dog and gave recommendations without being pushy. After they gave my dog some pain meds, they took us to a room and the vet was amazing. She even gave us a hug when we left. I am now using them as my primary vet. Also, they just a had a remodel and the space is beautiful. I would highly recommend. Read Less
olga rissin
8 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Although the staff is nice I find this place expensive and also a little too slow. It happened to us more than once that we would check in (quite fast) and then wait for an hour or so for the vet. Vis... Read More
Although the staff is nice I find this place expensive and also a little too slow. It happened to us more than once that we would check in (quite fast) and then wait for an hour or so for the vet. Visits to the vet are stressful for cats in general and VCA are trying to improve the service, but they still don't do a good job to minimize the appt time. And that is for the scheduled visit and not a walk in.
That being said, everyone we ever met at VCA are extremely nice and professional and they know what they are doing. Read Less
Samantha Stovall
2 Nov 2015
REPORT
☆☆☆☆☆
REPORT
I came in on Sunday because my pup was attacked at Piedmont park. I was a blubbering mess, couldn't stop crying, my dog was in pain and I was terrified. Not only did the staff make me feel extremely c... Read More
I came in on Sunday because my pup was attacked at Piedmont park. I was a blubbering mess, couldn't stop crying, my dog was in pain and I was terrified. Not only did the staff make me feel extremely comforted despite being absolutely slammed, but the veterinarian was incredibly patient and kind. She took her time to explain to me what we would need to to get my girl healthy again. I have never experienced a situation where I needed an emergency vet, but if I am ever in this situation again, I will not hesitate to go back. They were incredibly kind, honest, professional and kept me up to date throughout the day to her progress.
Thank you so much for your compassion and services!Read Less
edwina juarez
31 Oct 2015
REPORT
☆☆☆☆☆
REPORT
We have been bringing our dogs here for over eight years. They are the most caring and understanding animal clinic we have ever worked with. And they treat every patient as if it's one of their own. T... Read More
We have been bringing our dogs here for over eight years. They are the most caring and understanding animal clinic we have ever worked with. And they treat every patient as if it's one of their own. They have a great family of staff and doctors, every one of them is compassionate and understanding. Read Less
Courtney Atkinson
27 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Extremely professional service. Front desk woman was so kind and understanding when my fiance and I brought our little boy, Bubba, who had unexpectedly passed away. She was quick and attentive to our ... Read More
Extremely professional service. Front desk woman was so kind and understanding when my fiance and I brought our little boy, Bubba, who had unexpectedly passed away. She was quick and attentive to our needs and understanding about the situation. Helped us discuss our options and did not push us to make a hasty decision. Thank you for your assistance through that difficult time.Read Less