36 Reviews

Paradise Animal Hospital

Augusta, Georgia
General Info
A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Reviews
Christi A.
15 Feb 2019
REPORT
Absolutely wonderful staff and doctor! I appreciate the time, care and patience taken with my dog and with me.
Michelle L.
7 Jan 2019
REPORT
Seemingly-emotionless veterinarian puts monetary procurement above patient satisfaction/full understanding of costs. "Decent" prices* come with an undisclosed * until time of payment.$183 per rabbit f... Read More
Seemingly-emotionless veterinarian puts monetary procurement above patient satisfaction/full understanding of costs. "Decent" prices* come with an undisclosed * until time of payment.$183 per rabbit for spaying costs brought me here, as it's one of the lowest prices in the area along with great reviews of the facility itself. If you bring more than one pet (I have two) you qualify for a 10% discount.. I booked two surgeries after speaking to a very well-informed, kind receptionist who took the time to calculate my estimated final costs before finalizing an appointment. She did mention that the final cost ($183 x 2 with 10% off = ~$330 before tax) did not include any medications that may be prescribed after surgery, so I was prepared for a final cost above the estimated $330.  When I dropped my rabbits off in the morning, they had me sign a form stating that postoperative pain medications may cost anywhere between $25-$45 per pet, but the receptionist assured me that it'd be towards the $25 range. I want to note that this particular receptionist was very nice-- she went as far as to give me a call once they were finished and awake just to give me a status update.Fast forward a couple of hours: I came to pick up my pets and pay a bill of no more than ~$385 when I was put on the spot for $411. The higher number wasn't too big of a problem knowing that both rabbit were safe after successful surgeries, but I wanted to be fully informed of the charges I was paying! The receptionist (different one than from this morning, yet still very nice) struggled to give me a clear answer as to why the price differed so from the estimate I was given, and we both calculated it multiple times only to end up with a total around the $385 I had expected in the first place. After some back and forth (she was just as confused as I), she brought the vet himself out to explain the charges. Turns out he tacked on an additional $15 per pet as part of a "post-operative pain medication" that had been administered immediately following the surgery, which, again, is not that big a deal, but I was taken aback at his nonchalant attitude as he stated that it was what it was and he had no intention of adjusting it since I had signed the pain medication form that morning. Let me be clear: the point I'm trying to make isn't that I'm upset over an extra $30. I'm upset that the veterinarian added additional charges to my bill without explaining what they were or why they were added, and even his receptionists weren't aware of the reasoning behind the elevated price tag! I'm annoyed with his behavior and his use of my signature on the form as a means to make it seem like I was FULLY aware of what changes could be made to my bill, and him acting as if he was completely in the right. IMO, if the person paying the bill isn't fully aware of the reasons behind the price(s) they're paying, that's not right. I wouldn't have had an issue had it just been even briefly mentioned in the first place, but instead I got a disinterested vet using a technicality to justify his hidden fees. I believe that you should be able to trust the person who's caring for your beloved pets, in both that they will take care of them and that they will not mislead you. This vet did not fulfill the latter. The fact that my pets made it safely out of the surgery & that the receptionists I encountered were fully accommodating and kind are what makes this review a two star rather than less. It's obvious that this vet is not a good match for me or my pets, so we will not be returning. That being said, I'm sure that there are others who've had much better experiences than I. Overall, I don't find this vet a poor practitioner, I find him lacking in people skills. I'm disappointed that this facility didn't work out for my/my pets' needs, as I found it satisfactory in every place except the most important, the doctor himself. Read Less
Andrew C.
28 Oct 2018
REPORT
The staff here are friendly and Dr. Knittel is thorough. The facility feels a bit dated however, but take that for what you will.
Frankie Rodriguez
3 Jul 2018
REPORT
Always a great experience at Paradise. The staff is very friendly and they are always excited to see you and your pets. The Vet knows his stuff and have helped are little one get past some pumps in th... Read More
Always a great experience at Paradise. The staff is very friendly and they are always excited to see you and your pets. The Vet knows his stuff and have helped are little one get past some pumps in the road. I highly recommend this spot! Read Less
Talia Westefeld
21 Jun 2018
REPORT
Everyone was so polite. They were able to see my puppy quickly and on short notice too! I'll definitely be going back.
Alexandra Stampher
13 Jun 2018
REPORT
Effecicient and fast! We’ve been going for checkups and medication for over a year. My dog had a few teeth removed with no problems.
Danielle Johnson
4 May 2018
REPORT
This place is a scam. Took my pet in to get neutered was told price would be $198. Verified this price THREE TIMES before I took pet in as I did not want surprise charges and made sure price included ... Read More
This place is a scam. Took my pet in to get neutered was told price would be $198. Verified this price THREE TIMES before I took pet in as I did not want surprise charges and made sure price included pain meds etc standard for procedure. Verified price AGAIN before they took my pet back. The next day I came to pick him up and they had a bill for $278, and would only lower it to $239... The only reason I paid it is because I was picking him up on lunch and had to get back to work, and I'd already wasted a good 15 minutes trying to explain the difference in the initial statement they gave me and all these "mystery charges" that were on the bill they presented me with. ....The reason I'm writing this is because on top of that, on both occasions I bought the flea pill from these people it not only did not kill the fleas on my cat, they began jumping off of him and onto us. We had to bomb our house and he STILL has fleas. They refused to do a refund which is somewhat understandable, but also refused to sell a single dose of a topical flea medication and instead tried to force me to buy $77 over the counter flea drops. Unacceptable. Find a reputable vet. Read Less
Naomi R.
30 Apr 2018
REPORT
Friendly staff and amazing Vet who actually examines your pet thoroughly and takes his time asking questions. I will def come back and use this clinic as my Vet from now on.
A Mann
16 Mar 2018
REPORT
I choose this facility because it had good reviews, close to my home, and good prices. I was nervous about getting my cats declawed, but I did research prior and felt comfortable with choosing paradis... Read More
I choose this facility because it had good reviews, close to my home, and good prices. I was nervous about getting my cats declawed, but I did research prior and felt comfortable with choosing paradise. Both of my cats were well taken care of and welcomed my calls. The staff were very friendly and professional. There was added comfort when the vet asked to keep my cat another night because he wanted to make sure she was fine. Read Less
suzette Robertson
10 Mar 2018
REPORT
Resent visit with my cat and dog. Experience was wonderful. Not there long. Even with two animals. The Time there was not what I expected.. I expected to be there long but no. Great place.
Courtney Sparks
23 Nov 2017
REPORT
I took my new puppy there for the first time. They were great! So welcoming! This was our first puppy so we had a lot of questions and the vet was very patient and answered all of them and was very he... Read More
I took my new puppy there for the first time. They were great! So welcoming! This was our first puppy so we had a lot of questions and the vet was very patient and answered all of them and was very helpful! I will only use them for my dog! I would recommend this place to anyone looking for a vet! Read Less
Brittany H.
9 Aug 2017
REPORT
Wonderful staff! Extremely helpful, fast and reasonably priced. Seriously helped my family out while they were vacationing here and their cat was hurt. The veterinarian didn't make us feel rushed and ... Read More
Wonderful staff! Extremely helpful, fast and reasonably priced. Seriously helped my family out while they were vacationing here and their cat was hurt. The veterinarian didn't make us feel rushed and answered all our questions quickly and politely! I would highly recommend this Animal Hospital. Read Less
Jennifer Mendez
27 May 2017
REPORT
They take care of all of my families fur babies. I recommend them with confidence to anyone.
Andrew Cruz
18 Apr 2017
REPORT
The staff here are friendly and Dr. Knittel is thorough. We have only had one visit and so far we are satisfied with our service for our pet here. We look forward to establishing a relationship with ... Read More
The staff here are friendly and Dr. Knittel is thorough. We have only had one visit and so far we are satisfied with our service for our pet here. We look forward to establishing a relationship with the Dr and staff here.Read Less
Katy Fedeli
25 Feb 2017
REPORT
I just moved to Augusta and my dog began showing signs of a UTI. I was able to schedule an appointment and get in quickly! The receptionist is so friendly and Dr. Knittel was great at explaining thing... Read More
I just moved to Augusta and my dog began showing signs of a UTI. I was able to schedule an appointment and get in quickly! The receptionist is so friendly and Dr. Knittel was great at explaining things and being transparent as far as lab costs, etc. Pricing is also very reasonable. I'm happy with the service here so far! Read Less
Lisa Lesak
17 Feb 2017
REPORT
I love this vet clinic and staff. They are always fair and honest with their assessments. Dr Knittels did knee surgery on our older lab and the results turned out great. If you are looking for a fair ... Read More
I love this vet clinic and staff. They are always fair and honest with their assessments. Dr Knittels did knee surgery on our older lab and the results turned out great. If you are looking for a fair veterinarian, these guys are the ones. They also offer a military discount on some procedures and often send coupons out for their treatments. Read Less
Karleigh King
20 Jan 2017
REPORT
I was referred to Paradise through my family as I got my first puppy for Christmas! They are extremely professional, kind, and helpful. Dr. K answered all of my annoying first time dog owner questions... Read More
I was referred to Paradise through my family as I got my first puppy for Christmas! They are extremely professional, kind, and helpful. Dr. K answered all of my annoying first time dog owner questions even though they were super busy. You can set up your appointment online which is convenient. Read Less
reagan ellis
16 Jan 2017
REPORT
The overall experience was great. I did have to wait for a while but it was the day after the Christmas break and they were getting back in the swing of things. They were so gracious and gave me a co... Read More
The overall experience was great. I did have to wait for a while but it was the day after the Christmas break and they were getting back in the swing of things. They were so gracious and gave me a courtesy credit for my wait. I did not ask for it I just noticed it when I got in the car on the paperwork. They did not even mention it. I felt that show a lot of class. I am a new client and felt like a long time one with this visit. Thanks for an awesome experience. Read Less
Linda Davis
12 Jan 2017
REPORT
I've used paradise animal hospital for all my dogs over the past 15-20 yrs. They treat my pets like their own. The staff is so loving and caring. I would not use another vet.
Peggy Paden
12 Jan 2017
REPORT
Wonderful staff, great vet. They really care about your Pets. Top Notch service
Meredith Cook Stokes
30 Jun 2016
REPORT
I've been taking my cats Graylyn and Bones there for years and have been pleased. Recently, we were moving and had to stay at a hotel for 2 nights and I boarded both my cats on the vet side for peace... Read More
I've been taking my cats Graylyn and Bones there for years and have been pleased. Recently, we were moving and had to stay at a hotel for 2 nights and I boarded both my cats on the vet side for peace of mind. My cats did great and the techs eased my nerves as my babies had never spent a night away. Would recommend this place to anyone. Read Less
Jillene Teed Katz
7 Jun 2016
REPORT
I have searched for just the right veterinary clinic since I moved here 4 years ago. Thanks to a friend I have found it! Paradise Animal Hospital is top notch from the ladies at the front desk, vet t... Read More
I have searched for just the right veterinary clinic since I moved here 4 years ago. Thanks to a friend I have found it! Paradise Animal Hospital is top notch from the ladies at the front desk, vet techs to their wonderful veterinarian! They take excellent care of my Mr. Popperson (not to mention my wallet)! Thank you so much. Read Less
Samantha Shore
12 May 2016
REPORT
This vet is very accommodating and convenient. It's so nice to find a vet that has weekend and evening hours so I don't have to take time off of work to take my animals in. I was able to call and make... Read More
This vet is very accommodating and convenient. It's so nice to find a vet that has weekend and evening hours so I don't have to take time off of work to take my animals in. I was able to call and make an appointment for the same day which is great! Read Less
Dustin Walters
21 Mar 2016
REPORT
The people here are very nice. The vet cared for my cat and was sincere in dealing with us. The only thing is that they might be a little high but I think it is definitely worth it.
Chris Linton
17 Mar 2016
REPORT
I will be coming back. The vet (Dr. Knittle) was excellent, gentle, and thorough. The building was clean, the staff was friendly and helpful, and the cost was reasonable. I was really pleased to find... Read More
I will be coming back. The vet (Dr. Knittle) was excellent, gentle, and thorough. The building was clean, the staff was friendly and helpful, and the cost was reasonable. I was really pleased to find this place. Read Less
Wendy Audette
19 Dec 2015
REPORT
I've been using this vet for several years and I have never been disappointed. They are all kind and compassionate. They understand how much our pets mean to us!!! (and they don't make me feel stupi... Read More
I've been using this vet for several years and I have never been disappointed. They are all kind and compassionate. They understand how much our pets mean to us!!! (and they don't make me feel stupid for crying or whatever else I might be doing because of the situation of my pet). I'll keep going there as long as the doors are open! Read Less
Miriam New
19 Nov 2015
REPORT
The staff is very nice and friendly and they know what they are doing also. My beagle loves going up there and she also likes the kennel. I had two other dogs and they went to Paradise Animal Hospital... Read More
The staff is very nice and friendly and they know what they are doing also. My beagle loves going up there and she also likes the kennel. I had two other dogs and they went to Paradise Animal Hospital also and they love it too. Keep the good work up and Lady and I will see you soon for her yearly exam . Miriam New Louie likes going up there also.Read Less
Tabatha Holmes
14 Oct 2015
REPORT
They took care of my Nyla very well. The service was prompt
Bonnie M. Pariseau
10 Oct 2015
REPORT
We have been taking our dog Harley here for 3 years. The office staff are kind and gentle. The Vet (doc) is amazing. My husband and I worry about everything and we throw questions to him quickly. Tod... Read More
We have been taking our dog Harley here for 3 years. The office staff are kind and gentle. The Vet (doc) is amazing. My husband and I worry about everything and we throw questions to him quickly. Today, we brought our kitten. We give this more than 5 stars if we could. Read Less
Carol H.
5 Jun 2015
REPORT
Over priced and unethical. We had seen this veterinarian for both of our dogs on previous occasions. We had all of our dogs vaccines and heart worm testing done by Paradise Animal hospital four months... Read More
Over priced and unethical. We had seen this veterinarian for both of our dogs on previous occasions. We had all of our dogs vaccines and heart worm testing done by Paradise Animal hospital four months prior. This trip I took my dog to have a bump looked at on his chest and asked if I could get a refill prescription for Revolution (heart worm, flea, tick med). He looked at me and said I will have to charge your $8.50 to write the prescription. I could not believe that he actually said he was going to charge me to write a refill prescription for my pet that was a regular doggie patient. Also, while there he looked at my dogs teeth and said " looks like he really needs his teeth cleaned", I replied "He just had his teeth cleaned by you" so, he looked in the chart and said "Oh I see he just had his teeth cleaned four months ago some dogs need their teeth cleaned more often". It makes me wonder if they even cleaned his teeth. When I went to check out the bill was eighty three dollars, just for looking at a lump, looking at his teeth and telling me he apparently didn't do a good job and trying to charge me to write a refill rx. After I paid for my visit I told them that I would not be back and that I would be sending for all of my records. So disappointed with the lack of service. Read Less
Leola T.
27 Apr 2015
REPORT
I just recently bought a new dog and had to find a vet for routine care. This place was not the closest to our home but we decided to try it based on the reviews and I am so happy we did. All the staf... Read More
I just recently bought a new dog and had to find a vet for routine care. This place was not the closest to our home but we decided to try it based on the reviews and I am so happy we did. All the staff here are so nice and helpful. My pup has had an accident every time we've been here and they have always been so nice about it.Recently on a Saturday we woke up and realized that our dog had blood in his stool and I of course freaked out. I immediately called not realizing it was Saturday and luckily they were open. They were pretty booked up but told me to come in and they would squeeze me in when they could. After I got there I didn't have to wait long before we were seen. Luckily it was nothing serious but I was still relieved that we were able to get in and be seen by our regular vet. Read Less
Audri P.
17 Mar 2015
REPORT
I love paradise animal hospital!   I bring all my animals here and the doctor is so nice.  You can tell he cares about the animals. I took our foster dog to another vet and he was in horrible conditio... Read More
I love paradise animal hospital!   I bring all my animals here and the doctor is so nice.  You can tell he cares about the animals. I took our foster dog to another vet and he was in horrible condition.  The other vet didn't seem to care.  :(I won't go anyplace else! Read Less
Anu W.
27 Oct 2014
REPORT
I have taken my two dogs here for two years. While traveling,  I had to take my chocolate lab to the vet and had full xrays taken of her.  I had emergency vet look at the same xrays along w another ve... Read More
I have taken my two dogs here for two years. While traveling,  I had to take my chocolate lab to the vet and had full xrays taken of her.  I had emergency vet look at the same xrays along w another vet.  All said the xrays look normal.  Three weeks ago, sheeba started limping on her right front paw, so I took her to Dr. Knittel.  He looked at the same xrays and said she has an aggressive form of bone cancer....all the other vets missed and actually apologized when I called them.  I am happy with the services.  Since sheebas cancer was aggressive,  Dr Knittel gave her 30 days...she managed 16 days before the painmeds no longer worked, so I had to put her to sleep...she did live to be almost 15, amazing age for such a large breed! Read Less
Olivia H.
1 May 2014
REPORT
Dr. Steven Knittel and his staff are welcoming, friendly, knowledgeable, and accommodating. Easy to make an appointment and barely had to wait when I came in.I was told that if it's your first visit a... Read More
Dr. Steven Knittel and his staff are welcoming, friendly, knowledgeable, and accommodating. Easy to make an appointment and barely had to wait when I came in.I was told that if it's your first visit and your pet needed vaccines - the flat rate of the visit will be waived. While making an appointment on the phone - they asked if my cat needed any vaccines. I wasn't quite sure so I said no but my cat actually did need two shots. When I had to pay at the end, I asked if they could waive the visit fee since I got two vaccines but they declined saying that I had to say that in the beginning. So do ask about that if you're new and looking for a clinic for your fur baby. It'll save you $30 or more.I brought my cat in to have her teeth cleaned with possible teeth extractions. They called me after the cleaning to get approval to do a few teeth extractions and called to update me once finished.During the initial check up, I did not feel rushed by the staff or Dr. Knittel. That to me is very important! He answered my questions and explained thoroughly the terms I did not understand. I felt at ease that I was going to leave my cat in good hands.If you're looking for a place to take your pets, I definitely recommend Paradise Animal Hospital!-1 star because even though I was new they didn't waive the first visit fee. Read Less
Rachael Ann Para
16 Dec 2013
REPORT
only clinic that used the Imrab TF rabies vaccine....that the thimerosol free vaccine.....I called over 20 clinic's so they are really with it.
Will P.
23 Apr 2012
REPORT
During a visit back to Augusta for a memorial service of a dear friend, these folks saved my bacon in taking spectacular care of our baby girl, Triscuit. When my original choice for grooming and tempo... Read More
During a visit back to Augusta for a memorial service of a dear friend, these folks saved my bacon in taking spectacular care of our baby girl, Triscuit. When my original choice for grooming and temporary board didn't call back, I called Paradise and they accepted her with open, friendly arms.She came out that afternoon on a Saturday happy and sparkling clean - and that's the measure of a good place. They understood that she needed special attention because she doesn't get on with other pups too well (yet), which was much appreciated, too.When looking for dog care in the Augusta, Georgia, area, look no further. We were there under sad circumstances, so having that part of the trip taken care of so well was definitely a gift. Read Less
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Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
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08:00AM-18:00PM
Friday
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08:00AM-18:00PM
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Paradise Animal Hospital

Augusta, Georgia
(36)
A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Christi A.
15 Feb 2019
REPORT
Absolutely wonderful staff and doctor! I appreciate the time, care and patience taken with my dog and with me.
Michelle L.
7 Jan 2019
REPORT
Seemingly-emotionless veterinarian puts monetary procurement above patient satisfaction/full understanding of costs. "Decent" prices* come with an undisclosed * until time of payment.$183 per rabbit f... Read More
Seemingly-emotionless veterinarian puts monetary procurement above patient satisfaction/full understanding of costs. "Decent" prices* come with an undisclosed * until time of payment.$183 per rabbit for spaying costs brought me here, as it's one of the lowest prices in the area along with great reviews of the facility itself. If you bring more than one pet (I have two) you qualify for a 10% discount.. I booked two surgeries after speaking to a very well-informed, kind receptionist who took the time to calculate my estimated final costs before finalizing an appointment. She did mention that the final cost ($183 x 2 with 10% off = ~$330 before tax) did not include any medications that may be prescribed after surgery, so I was prepared for a final cost above the estimated $330.  When I dropped my rabbits off in the morning, they had me sign a form stating that postoperative pain medications may cost anywhere between $25-$45 per pet, but the receptionist assured me that it'd be towards the $25 range. I want to note that this particular receptionist was very nice-- she went as far as to give me a call once they were finished and awake just to give me a status update.Fast forward a couple of hours: I came to pick up my pets and pay a bill of no more than ~$385 when I was put on the spot for $411. The higher number wasn't too big of a problem knowing that both rabbit were safe after successful surgeries, but I wanted to be fully informed of the charges I was paying! The receptionist (different one than from this morning, yet still very nice) struggled to give me a clear answer as to why the price differed so from the estimate I was given, and we both calculated it multiple times only to end up with a total around the $385 I had expected in the first place. After some back and forth (she was just as confused as I), she brought the vet himself out to explain the charges. Turns out he tacked on an additional $15 per pet as part of a "post-operative pain medication" that had been administered immediately following the surgery, which, again, is not that big a deal, but I was taken aback at his nonchalant attitude as he stated that it was what it was and he had no intention of adjusting it since I had signed the pain medication form that morning. Let me be clear: the point I'm trying to make isn't that I'm upset over an extra $30. I'm upset that the veterinarian added additional charges to my bill without explaining what they were or why they were added, and even his receptionists weren't aware of the reasoning behind the elevated price tag! I'm annoyed with his behavior and his use of my signature on the form as a means to make it seem like I was FULLY aware of what changes could be made to my bill, and him acting as if he was completely in the right. IMO, if the person paying the bill isn't fully aware of the reasons behind the price(s) they're paying, that's not right. I wouldn't have had an issue had it just been even briefly mentioned in the first place, but instead I got a disinterested vet using a technicality to justify his hidden fees. I believe that you should be able to trust the person who's caring for your beloved pets, in both that they will take care of them and that they will not mislead you. This vet did not fulfill the latter. The fact that my pets made it safely out of the surgery & that the receptionists I encountered were fully accommodating and kind are what makes this review a two star rather than less. It's obvious that this vet is not a good match for me or my pets, so we will not be returning. That being said, I'm sure that there are others who've had much better experiences than I. Overall, I don't find this vet a poor practitioner, I find him lacking in people skills. I'm disappointed that this facility didn't work out for my/my pets' needs, as I found it satisfactory in every place except the most important, the doctor himself. Read Less
Andrew C.
28 Oct 2018
REPORT
The staff here are friendly and Dr. Knittel is thorough. The facility feels a bit dated however, but take that for what you will.
Frankie Rodriguez
3 Jul 2018
REPORT
Always a great experience at Paradise. The staff is very friendly and they are always excited to see you and your pets. The Vet knows his stuff and have helped are little one get past some pumps in th... Read More
Always a great experience at Paradise. The staff is very friendly and they are always excited to see you and your pets. The Vet knows his stuff and have helped are little one get past some pumps in the road. I highly recommend this spot! Read Less
Talia Westefeld
21 Jun 2018
REPORT
Everyone was so polite. They were able to see my puppy quickly and on short notice too! I'll definitely be going back.
Alexandra Stampher
13 Jun 2018
REPORT
Effecicient and fast! We’ve been going for checkups and medication for over a year. My dog had a few teeth removed with no problems.
Danielle Johnson
4 May 2018
REPORT
This place is a scam. Took my pet in to get neutered was told price would be $198. Verified this price THREE TIMES before I took pet in as I did not want surprise charges and made sure price included ... Read More
This place is a scam. Took my pet in to get neutered was told price would be $198. Verified this price THREE TIMES before I took pet in as I did not want surprise charges and made sure price included pain meds etc standard for procedure. Verified price AGAIN before they took my pet back. The next day I came to pick him up and they had a bill for $278, and would only lower it to $239... The only reason I paid it is because I was picking him up on lunch and had to get back to work, and I'd already wasted a good 15 minutes trying to explain the difference in the initial statement they gave me and all these "mystery charges" that were on the bill they presented me with. ....The reason I'm writing this is because on top of that, on both occasions I bought the flea pill from these people it not only did not kill the fleas on my cat, they began jumping off of him and onto us. We had to bomb our house and he STILL has fleas. They refused to do a refund which is somewhat understandable, but also refused to sell a single dose of a topical flea medication and instead tried to force me to buy $77 over the counter flea drops. Unacceptable. Find a reputable vet. Read Less
Naomi R.
30 Apr 2018
REPORT
Friendly staff and amazing Vet who actually examines your pet thoroughly and takes his time asking questions. I will def come back and use this clinic as my Vet from now on.
A Mann
16 Mar 2018
REPORT
I choose this facility because it had good reviews, close to my home, and good prices. I was nervous about getting my cats declawed, but I did research prior and felt comfortable with choosing paradis... Read More
I choose this facility because it had good reviews, close to my home, and good prices. I was nervous about getting my cats declawed, but I did research prior and felt comfortable with choosing paradise. Both of my cats were well taken care of and welcomed my calls. The staff were very friendly and professional. There was added comfort when the vet asked to keep my cat another night because he wanted to make sure she was fine. Read Less
suzette Robertson
10 Mar 2018
REPORT
Resent visit with my cat and dog. Experience was wonderful. Not there long. Even with two animals. The Time there was not what I expected.. I expected to be there long but no. Great place.
Courtney Sparks
23 Nov 2017
REPORT
I took my new puppy there for the first time. They were great! So welcoming! This was our first puppy so we had a lot of questions and the vet was very patient and answered all of them and was very he... Read More
I took my new puppy there for the first time. They were great! So welcoming! This was our first puppy so we had a lot of questions and the vet was very patient and answered all of them and was very helpful! I will only use them for my dog! I would recommend this place to anyone looking for a vet! Read Less
Brittany H.
9 Aug 2017
REPORT
Wonderful staff! Extremely helpful, fast and reasonably priced. Seriously helped my family out while they were vacationing here and their cat was hurt. The veterinarian didn't make us feel rushed and ... Read More
Wonderful staff! Extremely helpful, fast and reasonably priced. Seriously helped my family out while they were vacationing here and their cat was hurt. The veterinarian didn't make us feel rushed and answered all our questions quickly and politely! I would highly recommend this Animal Hospital. Read Less
Jennifer Mendez
27 May 2017
REPORT
They take care of all of my families fur babies. I recommend them with confidence to anyone.
Andrew Cruz
18 Apr 2017
REPORT
The staff here are friendly and Dr. Knittel is thorough. We have only had one visit and so far we are satisfied with our service for our pet here. We look forward to establishing a relationship with ... Read More
The staff here are friendly and Dr. Knittel is thorough. We have only had one visit and so far we are satisfied with our service for our pet here. We look forward to establishing a relationship with the Dr and staff here.Read Less
Katy Fedeli
25 Feb 2017
REPORT
I just moved to Augusta and my dog began showing signs of a UTI. I was able to schedule an appointment and get in quickly! The receptionist is so friendly and Dr. Knittel was great at explaining thing... Read More
I just moved to Augusta and my dog began showing signs of a UTI. I was able to schedule an appointment and get in quickly! The receptionist is so friendly and Dr. Knittel was great at explaining things and being transparent as far as lab costs, etc. Pricing is also very reasonable. I'm happy with the service here so far! Read Less
Lisa Lesak
17 Feb 2017
REPORT
I love this vet clinic and staff. They are always fair and honest with their assessments. Dr Knittels did knee surgery on our older lab and the results turned out great. If you are looking for a fair ... Read More
I love this vet clinic and staff. They are always fair and honest with their assessments. Dr Knittels did knee surgery on our older lab and the results turned out great. If you are looking for a fair veterinarian, these guys are the ones. They also offer a military discount on some procedures and often send coupons out for their treatments. Read Less
Karleigh King
20 Jan 2017
REPORT
I was referred to Paradise through my family as I got my first puppy for Christmas! They are extremely professional, kind, and helpful. Dr. K answered all of my annoying first time dog owner questions... Read More
I was referred to Paradise through my family as I got my first puppy for Christmas! They are extremely professional, kind, and helpful. Dr. K answered all of my annoying first time dog owner questions even though they were super busy. You can set up your appointment online which is convenient. Read Less
reagan ellis
16 Jan 2017
REPORT
The overall experience was great. I did have to wait for a while but it was the day after the Christmas break and they were getting back in the swing of things. They were so gracious and gave me a co... Read More
The overall experience was great. I did have to wait for a while but it was the day after the Christmas break and they were getting back in the swing of things. They were so gracious and gave me a courtesy credit for my wait. I did not ask for it I just noticed it when I got in the car on the paperwork. They did not even mention it. I felt that show a lot of class. I am a new client and felt like a long time one with this visit. Thanks for an awesome experience. Read Less
Linda Davis
12 Jan 2017
REPORT
I've used paradise animal hospital for all my dogs over the past 15-20 yrs. They treat my pets like their own. The staff is so loving and caring. I would not use another vet.
Peggy Paden
12 Jan 2017
REPORT
Wonderful staff, great vet. They really care about your Pets. Top Notch service
Meredith Cook Stokes
30 Jun 2016
REPORT
I've been taking my cats Graylyn and Bones there for years and have been pleased. Recently, we were moving and had to stay at a hotel for 2 nights and I boarded both my cats on the vet side for peace... Read More
I've been taking my cats Graylyn and Bones there for years and have been pleased. Recently, we were moving and had to stay at a hotel for 2 nights and I boarded both my cats on the vet side for peace of mind. My cats did great and the techs eased my nerves as my babies had never spent a night away. Would recommend this place to anyone. Read Less
Jillene Teed Katz
7 Jun 2016
REPORT
I have searched for just the right veterinary clinic since I moved here 4 years ago. Thanks to a friend I have found it! Paradise Animal Hospital is top notch from the ladies at the front desk, vet t... Read More
I have searched for just the right veterinary clinic since I moved here 4 years ago. Thanks to a friend I have found it! Paradise Animal Hospital is top notch from the ladies at the front desk, vet techs to their wonderful veterinarian! They take excellent care of my Mr. Popperson (not to mention my wallet)! Thank you so much. Read Less
Samantha Shore
12 May 2016
REPORT
This vet is very accommodating and convenient. It's so nice to find a vet that has weekend and evening hours so I don't have to take time off of work to take my animals in. I was able to call and make... Read More
This vet is very accommodating and convenient. It's so nice to find a vet that has weekend and evening hours so I don't have to take time off of work to take my animals in. I was able to call and make an appointment for the same day which is great! Read Less
Dustin Walters
21 Mar 2016
REPORT
The people here are very nice. The vet cared for my cat and was sincere in dealing with us. The only thing is that they might be a little high but I think it is definitely worth it.
Chris Linton
17 Mar 2016
REPORT
I will be coming back. The vet (Dr. Knittle) was excellent, gentle, and thorough. The building was clean, the staff was friendly and helpful, and the cost was reasonable. I was really pleased to find... Read More
I will be coming back. The vet (Dr. Knittle) was excellent, gentle, and thorough. The building was clean, the staff was friendly and helpful, and the cost was reasonable. I was really pleased to find this place. Read Less
Wendy Audette
19 Dec 2015
REPORT
I've been using this vet for several years and I have never been disappointed. They are all kind and compassionate. They understand how much our pets mean to us!!! (and they don't make me feel stupi... Read More
I've been using this vet for several years and I have never been disappointed. They are all kind and compassionate. They understand how much our pets mean to us!!! (and they don't make me feel stupid for crying or whatever else I might be doing because of the situation of my pet). I'll keep going there as long as the doors are open! Read Less
Miriam New
19 Nov 2015
REPORT
The staff is very nice and friendly and they know what they are doing also. My beagle loves going up there and she also likes the kennel. I had two other dogs and they went to Paradise Animal Hospital... Read More
The staff is very nice and friendly and they know what they are doing also. My beagle loves going up there and she also likes the kennel. I had two other dogs and they went to Paradise Animal Hospital also and they love it too. Keep the good work up and Lady and I will see you soon for her yearly exam . Miriam New Louie likes going up there also.Read Less
Tabatha Holmes
14 Oct 2015
REPORT
They took care of my Nyla very well. The service was prompt
Bonnie M. Pariseau
10 Oct 2015
REPORT
We have been taking our dog Harley here for 3 years. The office staff are kind and gentle. The Vet (doc) is amazing. My husband and I worry about everything and we throw questions to him quickly. Tod... Read More
We have been taking our dog Harley here for 3 years. The office staff are kind and gentle. The Vet (doc) is amazing. My husband and I worry about everything and we throw questions to him quickly. Today, we brought our kitten. We give this more than 5 stars if we could. Read Less
Carol H.
5 Jun 2015
REPORT
Over priced and unethical. We had seen this veterinarian for both of our dogs on previous occasions. We had all of our dogs vaccines and heart worm testing done by Paradise Animal hospital four months... Read More
Over priced and unethical. We had seen this veterinarian for both of our dogs on previous occasions. We had all of our dogs vaccines and heart worm testing done by Paradise Animal hospital four months prior. This trip I took my dog to have a bump looked at on his chest and asked if I could get a refill prescription for Revolution (heart worm, flea, tick med). He looked at me and said I will have to charge your $8.50 to write the prescription. I could not believe that he actually said he was going to charge me to write a refill prescription for my pet that was a regular doggie patient. Also, while there he looked at my dogs teeth and said " looks like he really needs his teeth cleaned", I replied "He just had his teeth cleaned by you" so, he looked in the chart and said "Oh I see he just had his teeth cleaned four months ago some dogs need their teeth cleaned more often". It makes me wonder if they even cleaned his teeth. When I went to check out the bill was eighty three dollars, just for looking at a lump, looking at his teeth and telling me he apparently didn't do a good job and trying to charge me to write a refill rx. After I paid for my visit I told them that I would not be back and that I would be sending for all of my records. So disappointed with the lack of service. Read Less
Leola T.
27 Apr 2015
REPORT
I just recently bought a new dog and had to find a vet for routine care. This place was not the closest to our home but we decided to try it based on the reviews and I am so happy we did. All the staf... Read More
I just recently bought a new dog and had to find a vet for routine care. This place was not the closest to our home but we decided to try it based on the reviews and I am so happy we did. All the staff here are so nice and helpful. My pup has had an accident every time we've been here and they have always been so nice about it.Recently on a Saturday we woke up and realized that our dog had blood in his stool and I of course freaked out. I immediately called not realizing it was Saturday and luckily they were open. They were pretty booked up but told me to come in and they would squeeze me in when they could. After I got there I didn't have to wait long before we were seen. Luckily it was nothing serious but I was still relieved that we were able to get in and be seen by our regular vet. Read Less
Audri P.
17 Mar 2015
REPORT
I love paradise animal hospital!   I bring all my animals here and the doctor is so nice.  You can tell he cares about the animals. I took our foster dog to another vet and he was in horrible conditio... Read More
I love paradise animal hospital!   I bring all my animals here and the doctor is so nice.  You can tell he cares about the animals. I took our foster dog to another vet and he was in horrible condition.  The other vet didn't seem to care.  :(I won't go anyplace else! Read Less
Anu W.
27 Oct 2014
REPORT
I have taken my two dogs here for two years. While traveling,  I had to take my chocolate lab to the vet and had full xrays taken of her.  I had emergency vet look at the same xrays along w another ve... Read More
I have taken my two dogs here for two years. While traveling,  I had to take my chocolate lab to the vet and had full xrays taken of her.  I had emergency vet look at the same xrays along w another vet.  All said the xrays look normal.  Three weeks ago, sheeba started limping on her right front paw, so I took her to Dr. Knittel.  He looked at the same xrays and said she has an aggressive form of bone cancer....all the other vets missed and actually apologized when I called them.  I am happy with the services.  Since sheebas cancer was aggressive,  Dr Knittel gave her 30 days...she managed 16 days before the painmeds no longer worked, so I had to put her to sleep...she did live to be almost 15, amazing age for such a large breed! Read Less
Olivia H.
1 May 2014
REPORT
Dr. Steven Knittel and his staff are welcoming, friendly, knowledgeable, and accommodating. Easy to make an appointment and barely had to wait when I came in.I was told that if it's your first visit a... Read More
Dr. Steven Knittel and his staff are welcoming, friendly, knowledgeable, and accommodating. Easy to make an appointment and barely had to wait when I came in.I was told that if it's your first visit and your pet needed vaccines - the flat rate of the visit will be waived. While making an appointment on the phone - they asked if my cat needed any vaccines. I wasn't quite sure so I said no but my cat actually did need two shots. When I had to pay at the end, I asked if they could waive the visit fee since I got two vaccines but they declined saying that I had to say that in the beginning. So do ask about that if you're new and looking for a clinic for your fur baby. It'll save you $30 or more.I brought my cat in to have her teeth cleaned with possible teeth extractions. They called me after the cleaning to get approval to do a few teeth extractions and called to update me once finished.During the initial check up, I did not feel rushed by the staff or Dr. Knittel. That to me is very important! He answered my questions and explained thoroughly the terms I did not understand. I felt at ease that I was going to leave my cat in good hands.If you're looking for a place to take your pets, I definitely recommend Paradise Animal Hospital!-1 star because even though I was new they didn't waive the first visit fee. Read Less
Rachael Ann Para
16 Dec 2013
REPORT
only clinic that used the Imrab TF rabies vaccine....that the thimerosol free vaccine.....I called over 20 clinic's so they are really with it.
Will P.
23 Apr 2012
REPORT
During a visit back to Augusta for a memorial service of a dear friend, these folks saved my bacon in taking spectacular care of our baby girl, Triscuit. When my original choice for grooming and tempo... Read More
During a visit back to Augusta for a memorial service of a dear friend, these folks saved my bacon in taking spectacular care of our baby girl, Triscuit. When my original choice for grooming and temporary board didn't call back, I called Paradise and they accepted her with open, friendly arms.She came out that afternoon on a Saturday happy and sparkling clean - and that's the measure of a good place. They understood that she needed special attention because she doesn't get on with other pups too well (yet), which was much appreciated, too.When looking for dog care in the Augusta, Georgia, area, look no further. We were there under sad circumstances, so having that part of the trip taken care of so well was definitely a gift. Read Less
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