Location & parking: Located right at the corner of N. Avondale Rd. & Pine  St.  There is private as well as public parking available.  Availability: Easily accessible.  I have needed a same day appointment twice and was able to get in without any troubles.  They are also open on Saturdays.  Staff:  All of the employees here are professional and very kind.  I get a little worried when people try to pet or hold my animals and they all did a great. Vet: Very professional didn't wait in the room to be seen.  Had some really good feedback and suggestions on how to take care of my cat when we got back home.  Antibiotics were a reasonable price. Overall experience: Definitely recommend to all pet homes and families. Read Less

I brought my cat here for a checkup. Facility was easy to find. The women I met were super helpful and made my cat feel very comfortable. She can be very timid, as she is young and only used to me. Thank you Leona and Abby. The facility was nice and clean. I would recommend this location. Read Less

I used Avondale for many years with Dr Silk and Dr. Williams. The transition since they both retired and sold the practice has not been good. All I can tell you is I took a perfectly healthy 4 year old dog there for dental. He ended up with extractions. A fever the next day which they told me they got under control but failed to send me home with antibiotics. Louie declined from there. After 8 days of trying to get his pancreas and liver enzymes back in line - severe pain, vomiting, lethargy 3 days in ER, 2 overnight at a different vet, at home some intermittently trying to get him well, we had to put him down. This could have been prevented had they been more thorough with his post surgery condition and treatment. Pointless loss of life of our beloved little dog. We have two other dogs that this vet clinic will NEVER!!! lay hands on. Zero stars is not an option. I would absolutely NOT recommend this vet clinic. Read Less

I attempted to make an appointment for my cat that has had some urination issues. The personnel that answered the phone, Kat/Cat (ironically, this was her name), she was rude and frankly told me they were refusing to see my pet. I was surprised to hear to so bluntly that they were refusing my business. She explained that something was seriously wrong with my cat, and I would need to take him somewhere else. This is a Vet Hospital, right? Read Less

This vet prescribed my dog pain pills for a respiratory infection and told me he might "need them for the rest of his life.." I had to take him to a different vet for help. He was fine after a round of antibiotics. I'll never be back here. Read Less

I have used Dr Williams for about 15 years and over the years he has treated 3 cats and 4 dogs. All of my pets lived unusually long lives (14-17 years for the large dogs) and I credit their long, healthy and happy lives to Dr Williams and his incredible crew! Read Less

Our vet since around 1998, Dr Williams has treated my cats and then my dogs. Although he is across town from us I've never considered changing vets. Yes, he's that good. Have always received speedy care for my kids at a fair price. Highly recommend !! Ken McLaughlin Read Less

We take our dogs and cats to Avondale, and have for years.  Dr. Williams is nice enough- though, no, he is not a charmer- but I think he is a great vet, and an animal lover.  His techs and staff are great. He's treated our pets for a number of non-standard ailments.  He removed a large and aggressive mast cell from an elderly cat- and got every bit and it didn't come back (the cat lived for 4 more years), treats a cat with feline leukemia (Dr. Williams is compassionate and reasonable in his advice and prognosis), a dog with corneal dystrophy- and also a scary eye ulcer.  Avondale Vet has taken care of our 'perfect' dog since she was a puppy. I have confidence in Dr. Williams and his staff. Read Less

These are very knowledgeable and caring vets. They take time with you and your pet and explain everything thoroughly so you can make an informed decision about your pet's care. I have been taking my cats there for about 17 years. Read Less

Terrible experience! The vet ended up disclosing our cats medical information on a public forum to try to defend themselves! They were so unprofessional and had zero empathy. I regret ever going here. Please do not go! Dr. Williams awful! Read Less

I adopted a chihuahua from LifeLine animal project and in the adoption packet they give you a voucher for a free initial health visit from a listing of six veterinarians. Avondale Veterinary Hospital was on the list so I chose them. I had some concerns with my dogs teeth and respiratory system because she sounded raspy. Dr. Williams gave the dog a 'clean bill of health'. I left their facility and went immediately to another veterinarian who said my dog had a gum INFECTION and⋯⋯ an upper respiratory infection. The veterinarian cleaned her teeth, because they were in bad shape, and put her on an antibiotic. She's doing better now and I can only see her getting better. I don't know if the visit sucked because it was a free visit and Dr. Williams didn't give a damn or he's a poor doctor but I would not recommend anyone to go there, especially if you have one of those free vouchers from LifeLine. I will be speaking with LifeLine and Dekalb County because I think he needs to come off of the list. I wasted time at his office. In the meantime if you need a good vet who actually cares about the wellness of your pet then inbox me for a referral. 查看更多 Read Less

This is a great vet and staff who have been taking care of my 15-year-old kitty Cindy for two years. Older cats need more attention and regular visits and even though Cindy has had some issues, the professionals at Avondale have kept her (and me!) able to spend some good time together. They are always available to answer questions, work us in and show they care about us. Deb especially goes the extra mile to make sure we are taken care of. Very grateful for this place and these folks. Read Less

My pets have been seen by Dr. Williams for about 8 years. He has always been exceptionally attentive to their needs and my concerns. He did an emergency surgery on my cat and saved her life. After the surgery he followed her closely until she was out of danger. I feel very confident that he will do whatever it takes to take care of my animals. Lane is the best. I can always call her for advice, and she is so good to me. She takes the time to listen to my concerns/questions. Medie and the rest of the tech staff are top notch. Love this place. Read Less

I used to go to Avondale, and when Dr.. Grinenko was there, it was a truly wonderful place.  She was excellent with my babies, and cared for them very well.  I always felt comfortable with her care.  I understood the humor of the front desk staff, and never had any problems with them.  When Dr. G left,  I was willing to give any vet there a solid chance.  Dr. Williams was brusque and not terribly personable, but that's not something that I find offputting -- people can be shy, or have other private issues that are None Of My Business.  As long as he took good care of my babies and had a good rapport with them, that was all I cared about.  The first visit was awkward, and my dogs were more agitated than usual.  But the second visit is what did it for me.  Dr. Williams was administering the bordatella vaccine to my agile lab/spitz, and was trying to get it up Justin's nose while his lab tech held Justin.  Well, Justin wasn't having any, and he was struggling really hard -- showing whale eye and fighting seriously.  I asked repeatedly if Dr. Williams could just use the old fashioned injection, but was completely ignored.  Dr. Williams was intent on giving the vaccine *that* way.  Finally, Justin was so panicked that he spasmed, throwing himself and the poor lab tech to the ground (the lab tech heroically twisted to shield Justin from the floor and hit the ground so hard she was winded.)  My poor baby was breathing hard and trying to get behind me so he could scrabble under the bench and hide -- 54 pounds of utterly panicked Labrakita.  Dr. Williams apologized, and so I thought I would give Avondale one last try the next year; all I needed then were yearly injections.  But a full year later Justin remembered (he's a smart boy!).  I had to *carry* Justin in the door, whereas he had never been afraid of the place before, and he showed whale eye the minute Dr. Williams came in to the examination room.  While I could see some improvement in Dr. Williams' manner (and yes, he injected the bordatella that year), that was it.  I wasn't going to bring my boy back.  I don't mind an abrupt vet who ignores ME so long as he really focuses on my dogs and cats, but when he doesn't do THAT well .... I went over to Dearborn with Drs. Ellington and Snipes and haven't looked back since.  From other reviews it looks as if Dr. Williams has relaxed into his position (or done whatever he needed to do to work on his human manner AND his attention to the animals), and that's a good thing.  Still not going back with my current crew -- they WILL remember. Read Less

I've had many pets who have been cared for at Avondale Vet. Hospital. Dr. Williams is top notch, but Lane is the jewel of the office. She, and the rest of the staff, ensure I won't take my babies anywhere else. Read Less

I've been taking my Standard Poodles to Dr. Williams for 14 years.   Always have gotten excellent care and he doesn't order needless expensive tests that another well-known local place does.   Dr. Williams takes the time to explain and show me what is going on with my dogs.   The one time I had a potential emergency situation they worked me in immediately and blocked out surgery time within an hour of my call just in case.   Thankfully, it was not needed.  When my girl dog was dying suddenly of old age at home they were immensely kind on the phone and handled everything that needed to be done to take care of her.    The staff were there for me in a situation I had never planned for, did not know how to handle and I will be forever grateful. Read Less

Went there three times and got no answers. Was told they didn't know what was causing my dog to limp and to just keep feeding her pain pills for the rest of her life. Also couldn't tell me if my dog was pregnant or not. Vet didn't know how long the gestation period for a dog was. Had to Google it. Unprofessional, rude, and incompetent. Also expensive. $500 later and no answers. Also, bad bedside manner. Would not recommend Read Less

Absoutely the worst experience with a very rude staff. requested a receipt for services paid for with a credit card and was refused. After their refusal to give me a detailed receipt, I explained that per the Uniform Commercial Code, they couldn't refuse. At that point, one of the staff physically threatened me and the office manager threatened to call the police claiming that I was threatening THEM, which I had not done other than telling them that I may contact an attorney. Do NOT use these shady people. Later found out the reason they refused a detailed receipt was because their charges were excessive in comparison to other local vets for the services. Do yourself a favor and use Dearborn, or Village Vets or anybody other than THIS vet. The only reason they receives 1 star is because that was the minimum that I could give. Read Less

Dr. Williams was recommended to me from a coworker who takes her pets there.I took my cat Peppers in for some dental and it was a seamless process!It's a cute location in an old building-plenty of parking.The staff here is excellent! Every receptionist, vet tech and phone call I had with this place was 5 stars- truly great people. Dr. Williams got my girl up to speed and at an affordable price!He even came out to discharge her and give me the details which I really appreciated.Check it out! I will definitely be telling my fellow pet owners about this great place. Read Less

We've had a mobile Vet for over 20 yrs but she's retired now so Ginger got her first visit today. She's our 14 yr old Corgi mix and for the first time in her life she is sick. Dr. Williams was very compassionate about her and worried, did blood work. X-ray and was able to determine she has a UTI and inflammation in her lower back. Hopefully she will be better in a couple of weeks and will be going back for teeth cleaning and having a tiny tumor removed from her eyelid. She's such a sweet baby and for her to be mopping around is way out of character for her. I've been bringing my Dakota to Avondale Vet for 4 yrs now and have absolutely nothing bad to say about them, even though "he" doesn't like going..lol They are the most fantastic group of people I've encountered and will always be taking my babies there. Princess my oldest Doxie has been going there now too. I like it when a Dr. shows concern about your pet and wants to do everything they possibly can do. They make you feel & treat you like your part of their family. Dakota got hurt about 2 yrs ago playing to ruff with his sister and Dr. Williams immediately sent him to Blue Pearl Emergency and they were waiting on us when we got there. I have so many people I can count on if something happens to any of my fur babies. Thank you all for everything you do for them and for me.<3Read Less

My dog, Sadie, had her annual yesterday. While Sadie was nervous and timid, the team calmed her down and the visit went very well. We were in and out in a short period of time. My dog just wanted to leave for home. Read Less

After our horrible experience with the previous vet, some of our friends recommended Dr Williams to us. First impression - the staff was friendly, kind, and polite even to each other. The tech was very helpful getting our big, shy kitty out of his carrier & then taking it to be cleaned after he peed all over it. Dr Williams was very attentive & listened to our concerns. He offered cost saving alternatives so our kitty could get the treatment he needed without us having to spend a fortune. He was very concerned about him & we went several times for follow ups to make sure the treatment was working. Fortunately, he's pretty much back to his old self. Whenever we go in there to pick up more special food, they're always pleasant & happy to talk. They have several animals of their own around the office who can be seen wandering behind the desk. I would very confidently recommend Dr Williams & his staff. They've been great to us & our kitty. Read Less

I have been taking my dog here for many years to see Dr. Silk.   She is a great Vet!  She has now retired and theres not much left in my opinion.   I am out of state with my dog and her heart worm medicine has come up for refill.  I will be back in GA in two months and wanted to wait to get yearly checkup done then but in the meantime I need her heart worm medicine.  The doctor there would not sign off on a prescription until that time.  What does that say to me?  They really don't care about my dog.   I am going to take my dog to the local(NC) Petsmart Vet place to get her her heart worm test and checkup. Read Less

Having just moved to the area, this vet was recommended to me by my dog's day care facility.  My first visit, I found the doctor to be very cold and he ignored my dog unless treating her.  Six months later, she had some medical issues, so I called.  It took us several minutes to find a  time that was available to both parties, so I hung up thinking they were so popular.  Yet when we arrived, the place was pretty empty, so now I believe the doctors don't keep many hours in the office.  No one was at the desk upon our arrival and when she finally arrived, she was soft-spoken and unenthusiastic.  Again, Dr. Williams ignored, but treated, my dog.  His bedside manner is very cold.  He only treated the issue, didn't even do a brief all-over exam in the interest of being thorough.  My dog is behind on some vaccines, but they didn't bring that up at all.  It feels my dog is not getting total care.  I'm on the hunt for a new vet. Read Less

OMG I'm a first time pet owner (chihuahua) and someone recommended this place. And I've been nothing but pleased with the service. I love it when I call to ask questions and they take their time answering, and I don't feel rushed to get off the phone. My Paisley is all done with her shots and routine visit, however I'm still taking her once a month just to have her nails trimmed.Read Less

Had a horrible experience with another customer today. He verbally attacked us because our dog, whom we just adopted, was coughing and trying to bark at the same time. He told us to shut her up! We had just walked through the door and hadn't even sat down yet. No one from the clinic said anything to him. Not going back there. Just horrible.. Read Less

Avondale Veterinary Hospital, what would we do without you? We are so grateful to have a vet (and staff!) close by that are REALLY good at what they do. Thank you so much for taking care of our family of animals, your good, kind hearts really make a big difference in our lives!! Read Less

Dr Dave has helped our dogs and cats through shots, tests, eye scratches, flea remedies, tapeworm, a rare cancer in our eldest dog and end of life care. We really appreciate his down to earth nature and good, sound advice when life gets tough. Everyone who works there is a genuine animal lover and has been so friendly to us as well. Thanks for all of the kindness & care! Read Less

My relationship with Avondale Veterinary Hospital has, after ten years, come full circle. I first used them in 2005 when I adopted my dog Richard from the pound. Taking him to his checkup the day after I got him revealed that Richard was suffering from heartworms. He was treated at Avondale and after a week at the vet and a few weeks resting at home was good as new. Soon after I found another vet who offered discounts for multiple pets. Sadly, the doctor retired a little over a year ago. Since then, I have used Avondale for boarding services. Most recently, Richard was nearing the end of his earthly journey. I appreciate the candor in treating him and the vet offering me my options. Ultimately, I had him put down. I have had only positive experiences and the front desk staff were especially sensitive  and empathetic with my loss. Their prices are reasonable and they are efficient to get you in and out as is reasonably possible. I would recommend them  for your dog and cat needs. Read Less

I have been taking my dog to Dr Carolyn Silk at Avondale Veterinary Hospital for about six years. I have also used Dr David Williams a couple of times. They are both excellent. Dr Silk obviously loves animals, and has an great rapport with them. One of the things I appreciate about her: She will never say anything regarding the care of your pet that she is not absolutely certain about; whether it is the diagnosis of a problem, or something as simple as the recommendation of a brand of food. She will not blow any smoke as some do.Front desk staff is generally good, appointments are done in a timely manner. I am glad they are close by. Read Less

I have to leave a nice review for a sad thing.  Ugh.So, my little buddy Ren was really old.  It was time to do the Sad Thing.  I was planning on going to our usual vet, but they didn't open until 9 am and Ren wasn't doing very well in the wee hours of the morning, so I didn't think he could make it another couple hours.  I called Avondale since they open at 8 am, and when the receptionist answered I lost my miiiiiiiind crying to her.  I sobbed about my dog being old, and our normal vet not being open, and how it was time and he couldn't wait and be in pain any longer.  She was so nice, y'all.  She was understanding, she gave me the options and what they cost, and told me to go ahead and come right in. When I got there, she let me take Ren into a room immediately, and wrap him up in a towel and keep him as comfy as possible.  She let me pay before we did anything else so that when we were done I could just leave.  She told me they'd all been there and understood how painful it is to have to make that decision.The vet tech was also super sweet and showed Ren a lot of love during his final vet visit.  When the doctor came in, he was very businesslike.  I guess you have to be that way or else you'd be a pretty ineffective vet!  He explained what was going to happen, and then he did it.  When he was done, he let me have a few more moments with my best little dude of 12 years.  I was a mess and wailed like a banshee, and I probably used up a whole box of tissues.  But on the whole, as far as that sort of thing goes, Avondale did everything in their power to make it as painless a process for me as possible.I think we'll start taking our dogs to them in the future--the level of service was super great, they're a longtime local biz, and their prices seem very fair. Read Less

I have been here twice now and I have to say I am completely embarrassed at how low the standard of care is.  When they board the dogs, they stay in a cage the whole day like a prisoner.  When I went in for a routine visit for shots for my other dog, the veterinarian was unwilling to answer questions and had no regard for the safety of my pet.  We care a great deal about our pets and this is completely unacceptable. Read Less

I took my 8 year old dog for a teeth cleaning.  We discussed that perhaps a small loose tooth would need to be removed... but he removed all of the top teeth except for one.  This included surgical extraction of large teeth.  I was not expecting my dog to have perfect dental health but was looking for them to remove what buildup they could.   How could the top teeth be so horrible and yet the bottom teeth fine?  I think he made a mistake and wouldn't own up to it.  The vet never called and asked permission to remove all but one tooth.  I told him that was my decision... and he robbed me of that opportunity to decide... not to mention he then billed me full price for cleaning and extraction.  Never again.  Run away... Read Less

Terrible, awful place. I took my cat there without having made an appointment (there are no signs indicating that an appointment must be made). I was the ONLY person in the lobby and the receptionist was so incredibly rude to me about not having made an appointment, scowly face, really nasty attitude older woman with short hair and glasses. I was made to feel i had commited a mortal sin just by walking in the door. I said I would go elswhere then she reluctantly relented and I was allowed to see a vet. The vet himself was so glum and lackluster, mumbling his words and generally I am not at all sure he even has a degree. He seemed uninterested and uninvolved in his job. Veterinary assistant was equally glum and apathetic. That coupled with Cruella DeVil at the reception desk left me with the uneasy feeling that my pet could die here and no one would care. You would be better off treating your animal yourself than bringing it to this miserable excuse for a veterinary clinic. Read Less

Dr. Williams is fantastic.  The staff is so nice. I came here because the vet I was going to quoted what I thought was an outrageous price for a tooth extraction. Dr. Williams did the extraction for a price that was less than half of what my vet wanted. I feel like I can trust these people and that they will not take advantage of me. Read Less

I agree with Samantha on this one. The vet here was nice; the staff was nice; but I felt they were trying to guilt me into expensive care for my dog. We've been using Dr. Gibson in Pine Lake. We love him! Read Less

We have taken our cats to Avondale vet since way back in the Dr. Sanders days and I appreciate it more every time we're there.  Drs. Williams and Silk are terrific, as is the entire staff.  I feel we get all the information we ask for an more, and just enough guidance with the care of our now-elderly cat (adopted from Avondale Vet 16 years ago) to make informed decisions and do what's best for him and us.  I trust them and I know they really care. Read Less

I really like the doctors here. I have had pets most of my life and have lived many places, so I am familiar with vets all over the U.S. My dogs have been patients at Avondale these last four years and I am pleased with the level of care from AVH. My italian greyhound recently had an issue and the kind doctor followed up with me the next day to see how he spent the night -- the docs here care about your pet. Read Less

The service here can be very hit or miss, with the exception of the receptionist, who has been unpleasant and rude each time I've been.  Some of the doctors don't give answers when asked, or they sidestep the question.  Look elsewhere for vet care if you want knowledgable, helpful and friendly treatment. Read Less

We have been very happy with all the vets and the staff at Avondale Veterinary Hospital. We were referred by own friends who have been going there along time. They told us how caring dedicated to their animals everyone there was. We now understand why they sing their praises. We do too. Read Less