Animal Emergency Care Of Braselton

This clinic treated our dog when he needed emergency care late at night on a week night. The doc was able to see him right away. The staff was helpful and compassionate. They were able to diagnose and treat him very quickly. They offered to keep him over night as a precaution because he had to start a new medication. As far as pricing, I thought it was very reasonable especially considering what other emergency vets charge for emergency after hours care. The front desk employee offered alternative credit payment options in case we needed to utilize them. They also forwarded our dog's medical records from our visit to our regular vet. I highly recommend them. Read Less

This place doesn't even deserve one star. I took my pet in and paid their $95 fee only to find out that they needed an additional $750 to help her. We didnt qualify for care credit, so we were treated like trash. Paperwork stated that I wouldnt even try to apply for assistance, but I have the screenshots from where it was declined. In another effort to try to save my pet, I found a nonprofit that would pay for it if the vet would complete the application, which was literally about 10 questions, relating to diagnosis, prognosis, estimate etc. I was told NO. They obviously don't care about animals at all. How can you refuse to answer 10 questions if it gets you paid? Luckily, our vet will be completing the application on Monday. They were more than happy to do so. Don't waste your time here. This is a heartless group. Read Less

Dr. Thibidoux and the staff were so professional and calming for us as we had an emergency situation with our older dog. Luckily his symptoms were worse than the diagnosis of vesicular disease. I would highly recommend them. Read Less

Such an amazing staff, the doctor and techs helped my two rescued pits that accidently met and got into a fight. Stella and Thor are doing much better and I have worked as a vet tech in many places, these people are very professional and amazing with the fur babies!!! Read Less

Dr. Owens is an excellent vet, and the office team is supportive. This is an emergency vet, so yes, you will pay emergency vet prices. Have had two great experiences with this team and highly recommend if you end up in the unfortunate position of needing their services. Read Less

PET ER is amazing! I brought my puppy Roman in bc he had a bone stuck on his jaw. 30secs later poof it was off. Not only did they get it off quickly she sent me home with “it’s ok no charge it’s a gift from us to your puppy!” Thank you so much! You ladies are awesome! Read Less

So the dog ate some chocolate toaster pastries, as she is wont to do, and Nicole and all the staff took wonderful care of her. So grateful they are here!!! Super friendly and positive, if this had to happen, I'm glad they're around.Read Less

Our shih tzu got attacked by the neighbors German shepherd late on a Sunday. The doctors on staff took such good care of her! She came home that night with 6 drains and countless stitches but within 2 weeks she was back to normal. We really appreciate their work! And highly recommend! Read Less

Took my Old friend to them and they treated us with what was the most considerate manner I could have hoped for. They allowed me to give my girl the final kindness and I am in their debt for the compassionate way they treated her. You will not regret trusting them with your emergency needs. Read Less

I took my two year old chihuahua there last night, he was acting very disoriented and had the small tip of his tail missing. His tail was covered in large hive like bumps and clearly infected. While on the way to the vet he got car sick and vomited in his crate. The "vet" completely disregarded his tail and started trying to treat him for nausea. She the brought me a estimate of over $1,000 in treatments for his "nausea" and left the room. I called my husband in tears because I was afraid for my poor dog, couldn't afford any of the unnecessary treatments, and was angry because I was not being listened to. Needless to stay the vet heard the conversation with my husband and had the nerve to come back in the room and give me third degree about his tail not being the problem. I was so angry I packed my sweet boy up and paid for a very crappy examination. **Well we took our sweet boy to another vet this morning and the CUT ON TAIL HAD A VERY BAD INFECTION!!!!! DO NOT GO HERE! There are others in the area!Read Less

My husband and I had a great experience with this ER vet. Dr. Young and Dr. Holland we're extremely empathetic and kind towards our dog, who came in with pretty severe symptoms on Christmas Eve after receiving chemo treatment for lymphoma. They let us see where our dog would be kept over night and said we could come visit or call to get updates as much as we wanted. It means a lot when a vet says they're sorry to see our pet in such discomfort and that they'll take good care of her for us. They called frequently with updates and assured continuity of care as vets came and left shifts. Read Less

My cat has a seizure yesterday and I was in a panic, it being Saturday my normal vet was not in the office. My neighbor started searching for emergency care for pets and thankfully we ended up at Emergency Care of Braselton. These are the most understanding and caring people. They have been treating him all weekend and I have been able to go and see him and also call at all hours to check on him. No matter when I go in or call they are helpful and thoughtful. The three doctors that have been taking care of Niles are really caring and gentle with him and Amber has been a ray of sunshine for me and my daughter when we have been there. I cannot say enough good things about this clinic I am just thankful that my prayers were answered and we found them. Read Less

$600 for a horrible misdiagnosis. I would avoid this place unless you have absolutely no other option. Thank God that I was able to get to our regular vet the following Monday only to find out minimal treatment was needed to correct what turned out to be a minor issue. Read Less

My mother's dog had an intestinal emergency and we found this place online. I cannot express how amazing the staff is and how compassionate they were with us and her dog. Unfortunately the dog had to be put to sleep, but the vet was the sweetest I've ever seen about handling the procedure. I highly recommend them in the event of an animal emergency. Read Less

I took my cat here last night after she came home with horrible lacerations to her face. They promptly took her back for surgery and now she's on the long road to recovery. They even saw her immediately tonight when I had a meltdown trying to clean her wounds and showed me how to do it properly. These guys are amazing. I can't thank them enough for saving her life! Read Less

I have been here twice in the last year and very pleased with the vets and staff. My pets were well cared for and was informed of the estimated cost upfront and in both cases ended up paying less then what was projected. Read Less

They were great! Very caring and knowledgeable. They took excellent care if my diabetic kitty who's blood sugar had gotten so low he was almost in a diabetic coma. I definitely would recommend them to anyone Read Less

Our family dog suffers from epilepsy. A few weeks ago, he suffered a series of cluster seizures that warrented immediate medical attention, late at night. Fortunately, we reside near this pet E.R. When we brought our dog in, he received care immediately. The whole staff was kind, compassionate, and professional. The office was very clean and sanitary. The vet was very thorough in her exam and ran all the proper labs before giving our dog new meds. She even had us stay in the office for an extended amount of time to ensure that he wouldn't have an adverse reaction to the new medicine. As far as cost, I found their prices to be very reasonable, especially when you take into consideration that they are an after hours emergency clinic. I would recommend their services to all pet owners in need of after hours care. Read Less

My puppy got attached by a wild animal and my daughters brought her here, they told them that it would cost $2000 to $3000 to do surgery and offered to put my dear sweet puppy to sleep! Thank God my daughters declined and took her to our normal vet the next day where they did the surgery for only $400 and my puppy is good as new!!! They were kind and helpful while they were there, but when a vet over exaggerates the cost of saving an family pet by this much, they should be ashamed!! And, their costs are outrageous, way too expensive! A lot of people would have just had them put the dog to sleep and this is just plain wrong!!! Read Less

No one wants to have to take their baby to the emergency room, but when it happens there are expectations. Sunday evening I had to rush three of my babies in because they started seizing after getting into the trash. The vet and the tech continuously asked me about medications that could have been in there. Repeatedly I told them the only thing in there was bad food, some ibuprofen, and coffee. They kept telling me it was none of those that their reactions are that of an upper like meth, ritalin, cocaine...things of that nature. They also kept telling me that it wasn't accusatory but that it had to be that. I kept telling them there wasn't anything like that I my trash. I even called my former roommate and asked her if she threw away any medication. Nothing. But they kept insisting. One of my babies was too far gone to save so we had to euthanize her. The youngest one was in the back and my third one just arrived via my sister. They hadn't started convulsing yet. The one my sister brought in didn't start convulsing until 20 minutes after he arrived. We kept telling then it had to be the coffee and they kept saying in all they years they've been in animal medicine this was not coffee. They sedated him but the convulsions were getting worse. After an hour of pleading with them they told me that they recommend I euthanize him because the damage was probably too great. So I made the hard decision to euthanize my second baby. We ultimately decided to euthanize all three but when they brought the third one out to say goodbye she was a little out of it but coherent. She ran straight for my boyfriends lap and clamored up. I knew then I couldn't euthanize her. We took her home and kept a diligent eye on her. She threw up several times that night and Monday morning I took her to my vet and after having her for an hour they called me and the first thing out of their mouth was, "were there any cigarette butts or coffee in that trash can?" I told them there weren't any cigarettes but there was coffee. That's when they told me it was definite signs of caffine toxcocity. Yesterday we had our follow up appointment and I was told she is out of the woods and that the vomiting is what saved her life. Had only this clinic listened to me and induced vomiting on my second dog we could have saved at least two of them. My world has been forever changed because 1) I didn't have a lot of money on me and 2) I wasn't believed when I told them what it was. I'm completely shattered and devastated.Read Less

Actually this place does not even deserve a star at all. My daughter brought her 4-5 week old kitten there because she was throwing up and very lathargic. My daughter is 18 and took money with her to pay. They wanted to run all these tests but did not tell her how much. They said that if she did not have the money for the tests, they could offer to put the kitten down or she could turn her over for some one else to care for.They also told her that Hallow, the kitten would not live past Wednesday.  They charged her $95 for the visit and did nothing but temperature and basic check up. She left there thinking her kitten would die.Not long after she got her home Hallow was doing better, went to poop and was back to herself. They should have figured out the little one was just constipated and bloated instead of telling her all these serious things could be wrong with her and she was dying. Read Less