We have been taking Max and Cody there for years for Day Care, and they love it! Dr. LeFranc and hi as wife have always been very good to us! The staff are always pleasant and you can tell they love our fury babies as much as we do! Thank you 2nd Ave Animal Hospital for doing such a great job! Read Less

Absolutely the best there is. The Doctors there saved the life of our fur baby and were so very kind and patient with him and us. I know that inevitably one day we will have to say goodbye, We are beyond thankful that the time was not now. Read Less

The best staff in town that truly shows care and compassion. They put your pets needs first and make sure to offer the highest quality care and treatment. The clinic is always spotless and tidy, and you’re always greeted by a friendly staff member as soon as you walk through the door. They make sure you don’t wait for long as well, which is a huge plus when you have an anxious dog. Highly recommend! Read Less

The staff here is horrible they all have bad attitudes every time I go in there to drop my dogs off..I don't recommend this place to anyone I give them zero stars..I hate even giving them this one star Read Less

Great place and friendly staff. Though it was our first visit with our first family pet, no matter how many or what the question was, from the Vet himself to each tech we came across, they were very helpful! Thank you guys! Read Less

Absolutely love Dr. LeFranc and Dr. Teeples, great vets. Front desk staff I encountered today, not so much. Dr.. LeFranc confirmed what I thought was a cyst on my dogs chest. Nothing to worry about. It will be removed when he goes in to get his teeth cleaned. Read Less

Absolutely amazing customer service. Recommend to anyone to use them to take care of your animal. Took extra special care of my buddy Theodore. They knew he was staying for three weeks so they let him stay in the big cat play room and made sure to play with him every day. Also, they sent me photo updates every day too. Read Less

I have taken all my dogs here and have loved this place since day one! But today my Shiba Inu was having a terrible seizure that lasted way longer then we are used to with her and I called the vet asked a few question and brought her right in. We didn’t have to wait to be seen they took Her right back and worked with her. Both the vet tech and the doc made my baby feel as comfortable as she could while having this seizure. They talked to us about what could be going on and as...ked a lot of questions about her condition and her seizure patterns. They made me and my husband feel very comfortable with what was going on. With oral medication an IV with Valium (4 doses) she was drugged up but better. They made sure to send home a bit of both just in case. All of this for less then $200!!I love this place and brag about it to anyone who asked where to take their babies to! See More Read Less

I have been coming to this vet for seven years. I take my dog monthly to have her anal glands expressed and her nails trimmed if needed. Today I was told the price is $18 to trim her nails instead of the $10 I have been paying for the last seven years. I was told that the price increase was due to certain dogs who take longer to cut their nails. For example someone else’s dog might take 20 minutes and it takes 2 to 3 people to hold down the dog. My dog is in and out in five minutes and sometimes all of her nails don’t even get cut because of the way they grow. Why am I being penalized for other dogs who take longer??? Read Less

Dr Harris here saved my sweet baby's life. She was able to pinpoint exactly what was wrong and begin testing and treatment for the disease. I am forever grateful for the resources and knowledgeable staff of this facility. Read Less

Dr. LaFranc is a stand up guy. I recently had some frustrations with some treatment my dog received and when I met with him to discuss it he took full responsibility, no excuses, explained where necessary and apologized where necessary as well. He was very sincere and validated my frustration. I appreciate that kind of honesty. Dr. Teeples is a wonderful and sweet doctor as well. When it comes to the health of your beloved pets, it’s not always clear cut or good news, but any issue I have ever had, they have been more than willing to discuss with me and come to a solution. That is why I have stayed for over 10 years with 2nd ave. vet. Read Less

If I could give 0 stars I would. We were robbed of our healthy 6 month old puppy last month from a routine neutering that Dr. LeFranc did. He changed his story multiple times about how the surgery went and how he "resolved" everything did not sit well with me or my husband. He was so quick to cremate our baby and offered a small refund that was a slap to the face. We're convinced he killed our baby. Read Less

I brought my dog in for a minor procedure. I checked in and filled out the paperwork and waited for the tech to come take her back. The tech that came out was so rude. She said where are the warts we are removing from him today. I said first of all she is a girl (every time I go in there they call her a boy) and then told her where they were! After that she needed to put one of their leashes on her and instead of bending down to put the leash she attempts to lasso my dogs hea...d into the leash. My dog was obviously out of her comfort zone and a little afraid. Not once did the vet tech bend down to try and put the leash on or calm the dog or even call her by her name. So I bent down to assist her in putting on the leash and taking off the leash I brought her in on. Before I could even get the leash all the way on the tech begins to drag my dog out from under the chair by the leash. Still not once has she used her name or tried to get her to come with out force. Also the leash is not around my dogs neck but around her head. She continues to drag her behind the door by her head. I could not believe my eyes. I got in my car and cried, if she treated her that way in front of me no telling how she was behind that door. These are peoples pets you would never walk into a pediatricians office and be treated this way. I will never return to 2nd Ave Animal Hospital. See More Read Less

I'll first start off by saying that I just got my first puppy, and wanted to call a Vet to see when can I get him in to see someone for shots and what not. I called 2nd Ave, and was answered by a female. She seemed very nice at first, but things took a turn when I started asking about what type of shots she was naming that my puppy would have to receive. I DO NOT KNOW THESE THINGS!!!! This is my first pet ever and she rudely told me that I could go online and look up what type of vaccinations and the reason for the vaccination. I'm confused, she couldn't tell me what the vaccinations were for? Coming from a first time pet owner, this place should really switch out the people who answer their phones. This lady did not make me feel at ease or gain my trust to bring my pet there. Read Less

We were using this place for grooming only! Claudia is amazing!! Unfortunately they require an injection for kennel cough every 6 mos. Our vet gives a kennel cough injection that last 12 months and, with a tiny Havanese, we don't want to over medicate or just waste money. We left a message for the vet and for the office manager after being refused an apt for grooming. No return calls from either. When we called back we were told blatantly that we could allow her to get another injection or find another groomer. We even offered to get a statement from our vet showing her injections were up to date until May, 2018. We were treated rudely and in an argumentative manner. I would highly recommend not using this team. They do not return calls and only care about providing services that make them a lot of money even at the risk of over-medicating an 8 pounds pup. Not cool at all! Read Less

Called to see how much my 4mo puppies second round of vaccinations would cost and they said $67. Wound up paying almost $100. Then another charge because he was scared shitless of being held down and tinkled a little in the room. Also didn't seem to care much when I told her some symptoms he'd been having, just said "well, allergies" and left it at that. Then refused our request to get Heartguard through the Petsmart pharmacy. Bringing my pup to the Fort Benning animal hospital now, they seem a lot more trustworthy and are very up front with the costs. Read Less

I called several places to see where someone was trained enough to spay my bunnies. Second ave was and they were suppose to be the cheapest. They gave me the estimate over the phone and everything was fine. But when I get there to pick them up, there are two $39  charges just for the pre op appointment which was NEVER mentioned to me that I'd have to pay when I got the estimate over the phone. Nothing was even explained to me during this app. I had to ask a bunch of questions and all she did was check their heart rate and weigh them. $39 for each bunny? Really?? I pray my bunnies heal well and will be ok. Because I sure did pay enough for them to do the best job on their spay. If you're going to give someone an estimate it needs to be the full estimate. You shouldnt mislead people about what they are going to have to pay! Read Less

Please don't hesitate to take your fur babies to 2nd Avenue for day care, boarding, or veterinary care! I recently spent 10 months in Columbus for a contract job and a colleague recommended 2nd Avenue's Doggie Day Care for my shy, 11 year old, 4.5 pound Papillon. Not being able to afford something like doggie day care in the past, I didn't realize what I difference it could make! Spending 5 days a week with Larae and her team made my baby more well-adjusted and socialized. Ev...ery dog is special there, and it has been impossible to find another place where the dogs have free reign of their own house! Our new day care doesn't even come close to the awesome idea of the "Doggie Cottage!". You'll get daily pictures and report cards too - I really miss both of those things! My dog has a lot of GI issues and, when she got sick at day care, the team always caught it right away and took her straight to the doctor. I think we saw every doctor there and they all took really good care of her. She was also in boarding almost every other weekend and, unlike other places I've taken her to in the past, she didn't come out all stressed, tired, and dirty. Thank you, 2nd Avenue, for a great 10 months of care! We miss you! See More Read Less

I took my little girl to have her teeth cleaned. Needless to say when I picked her up and she was less 7 teeth I was upset. They could have had the courtesy to call me and ask or advise me of the situation or even get permission. Needless to say I haven't been back. Read Less

This is an animal's home away from home. Our dog likes it here so much that we are afraid that he won't want to come back home after staying awhile. The staff take excellent care of the animals and we look forward to receiving the daily picture of our dog. Read Less

THIS IS WHERE I TAKE MY 8 YEAR OLD PITT MIX SPARKEY,HE LOVES DR TEEPLES HIS PRIMARY PHYSICIAN/VETERINARIAN & SHE LOVES HIM...ALL OF THE STAFF ARE SO KIND HEARTED & PATIENT WITH HIM & ALL OF THE ANIMALS I'VE OBSERVED THEM WAITING ON WHILE I'M SITTING IN THE LOBBY/WAITING ROOM,THEY TALK TO THE ANIMALS THE SAME WAY I TALK TO SPARKEY,LIKE THEY ARE SMALL CHILDREN OR BABIES DEPENDING ON THE AGE OF THE ANIMAL I SUPPOSE...REGARDLESS OF THE BREED OR THE TEMPERAMENT OF THE ANIMALS THEY TREAT THEM ALL THE SAME;I'VE NEVER BEEN TO A NICER GROUP OF DOCTORS OR THEIR STAFF THAT WERE AS LOVING,CARING & UNDERSTANDING OF THE ANIMALS PROBLEMS THEY TREAT THEM LIKE LITTLE HUMANS & NOT ANIMALS WHICH IS WHY I WOULD NEVER EVER TAKE SPARKEY TO ANOTHER VET'S OFFICE NOR WOULD I TRADE DR TEEPLES FOR ANYTHING IN THE WORLD BECAUSE WHEN IT COMES TO TREATING DOGS,CATS ETC:THERE IS NO BETTER PLACE TO TAKE YOUR ANIMAL THAN TO THE SECOND AVENUE ANIMAL HOSPITAL WHETHER IT BE FOR A ROUTINE CHECK UP IMMUNIZATIONS,SURGERY DOWN TO DAYCARE SECOND AVENUE ANIMAL HOSPITAL IS MOST DEFINITELY THE PLACE TO TAKE YOUR ANIMAL,I LOVE ALL OF THE DOCTORS & THE STAFF & SO DOES SPARKEY AMERSON... Read Less

Don't waste your time stopping here if your animal is sick and it's close to closing time. The staff is rude and can't be bothered. They will send you to Northside Animal Hospital.  Save some time and aggravation, go to Northside first. They actually care about you and your pet. Read Less

Dr LeFranc and staff show a level of care and concern for our animals as if they were their own. I am touched and grateful to all the staff for the attention, dedication and support they have given to me and my new pup. I could never say enough about this animal hospital!Read Less

In 2009 I was going to CSU and had the fortune of having a Maine Coon take me on as his human, unfortunately he had been badly mauled by 2 dogs, he had broken ribs, scars all over his head and sides, and the coup d'etat was his forearm was broken. He had been running around like this for some time (a few months) as I fed him he got a little stronger, I saved some money and brought him to Dr. Lefranc. When I say the cat was ragged, it's a kindness, he had matted fur, smelled horrible, and was hopping around on the equivalent of a broken forearm. His will to live amazed me and when I brought him to Lefranc he couldn't have been kinder and more gentle. He examined him, told me what he was going to do (he had to amputate his arm to the shoulder) and told me how much it would all cost. (He actually had a lot more to do: de-flea him b/c of the surgery, groom his matted fur, fix him, and do the amputation... and all of this was far less than I expected to pay). After the surgery I went in every day to check in on the stray, make sure he knew I didn't abandon him and the staff and Dr couldn't be kinder, letting me in back to hold and pet him. 4 days later I brought him home, named him Stinky (halitosis) and I have never had a sweeter cat in my life. He traveled from Columbus, Ga to Brooklyn, NY and all around Manhattan, all the while my constant companion saw me single, married, and met my child (who's first words were 'cat' and 'stinky'). This cat survived and lived much longer and had a better life because of Dr. Lefranc and his caring staff and I could never thank them enough. I write this today because after 8 years Stinky has moved on peacefully, and I needed to make sure that Dr. Lefranc knows what he did was a blessing for me and my family. Thank you. Read Less

In 2009 I was going to CSU and had the fortune of having a Maine Coon take me on as his human, unfortunately he had been badly mauled by 2 dogs, he had broken ribs, scars all over his head and sides, and the coup d'etat was his forearm was broken. He had been running around like this for some time (a few months) as I fed him he got a little stronger, I saved some money and brought him to Dr. Lefranc.When I say the cat was ragged, it's a kindness, he had matted fur, smelled horrible, and was hopping around on the equivalent of a broken forearm. His will to live amazed me and when I brought him to Lefranc he couldn't have been kinder and more gentle. He examined him, told me what he was going to do (he had to amputate his arm to the shoulder) and told me how much it would all cost. (He actually had a lot more to do: de-flea him b/c of the surgery, groom his matted fur, fix him, and do the amputation... and all of this was far less than I expected to pay).After the surgery I went in every day to check in on the stray, make sure he knew I didn't abandon him and the staff and Dr couldn't be kinder, letting me in back to hold and pet him. 4 days later I brought him home, named him Stinky (halitosis) and I have never had a sweeter cat in my life.He traveled from Columbus, Ga to Brooklyn, NY and all around Manhattan, all the while my constant companion saw me single, married, and met my child (who's first words were 'cat' and 'stinky').This cat survived and lived much longer and had a better life because of Dr. Lefranc and his caring staff and I could never thank them enough.I write this today because after 8 years Stinky has moved on peacefully, and I needed to make sure that Dr. Lefranc knows what he did was a blessing for me and my family.Thank you. Read Less

Can not tell you how much I love the staff at 2nd Avenue Animal Hospital. We treat our pups and family members. Recently our boxer had a mass removed. I had concerns the followings morning I Left a message for the Veterinarian to return my call. Less than 5 minutes he returned my call. I was still having concerns the 2nd day post -op. Was able to get her back in to see Dr. Le Franc in less than an hour. We came up with a solution and she is almost back to ! He listens and takes the time with them. Before the surgery we were afraid of what the cost were going to be. Our Eski had issues when we lived in another state. Our bill with her was over $10,000. Our boxer was less than $1000 even with the extra care I felt she needed. Thank you thank you thank you for taking the best care of our pups! Read Less

Love the whole staff, and Dr. Le Franc, all very personable, and caring, willing to answer all your concerns, and questions in a patient manner. The office is so clean, fresh, and very welcoming. Will be back for regular shots, visits, and boarding! Thank you again for the wonderful treatment, and friendliness with our pets, and us! Read Less

While previously living in Columbus, both of my dogs were patients at 2nd Avenue Animal Hospital. We loved the facility and the staff! Just recently we moved back to the area and becoming patients again was a no brainer. Every visit I have had to the office (about 5 or 6) I have either waited 15-20 min PAST my scheduled appointment to get back to a room or I have been greeted by a rude receptionist. Now- not every receptionist is ruse, most of them are very friendly. However, after continuously interacting with rude staff members I have had enough. Not to mention my dog has been at 2nd Avenue due to boarding and appointments over 20 days in the past month and they are still referring to her as a "him." I have also caught three miscellaneous charges that were incorrect on my bill. Some where small ($5) but others were $25. I have been credited money to my account each time, but if I had not looked over my receipts carefully I would have been put close to $75. Needless to say I am very disappointed with the turn this office has taken in the past 2 years. I will be looking elsewhere for a new vet.Read Less

Micro-chipped four dogs and a cat all at the same time. It could have been chaos, but the staff handled all of the animals at once like it was nothing. This is yet again why this is the best vet anywhere. Read Less

This is a wonderful place to bring your pets! They have taken such good care of my animals and the staff is wonderful and kind! I would not bring my pets anyplace else! I trust and love 2nd ave. Animal hospital! Read Less

I want to take this time to thank everyone in this office for their love and care with my sweet Reesie. My chocolate lab got hit by a truck over the weekend . I went to auburn university animal clinic and they was wanting to remove her eye. And charge me 3000 dollars. I brought her here this morning it didn't take long for then to get her back and get her checked out . They told me she wouldn't be loosing her eye but she is still blind which I can prepare myself for that. I didn't want to have to bring her home and Burt her. She is our world . She does however have a broken pelvis and they did a wonderful job with her. I will refer y'all to anyone. Y'all are kind and patient and the best experience I had. Thank you so much for everything. Read Less

2nd Avenue Animal Hospital has treated and seen our pets for a long time now. They care about animals, not just making money, and it shows! I will always recommend them when someones fur baby needs attention. Great folks...great care! Read Less

My baby dog Thor had to have a hernia repaired and of course I was a complete basket case!!!! The thought of my little 6lb baby going under sedation made me crazy with fear. Dr. Lefranc was so nice - he was very realistic and explained there is always risk with anesthesia but that he felt 99% sure Thor would be fine. I dropped him off on a Thursday morning, and he was finished and ready to come home within a few hours. He had to wear a cone for about a week, and that was the worst part of it all. I think it made him a little depressed. His procedure was exactly two weeks ago today and he is running around like he never even had surgery! His scar already looks like an old scar, healing up beautifully. Dr. Lefranc and his staff are amazing, wonderful people! 100 A+++++ HIGHLY RECOMMENDED!!! Read Less

I had my dog on Revolution for fleas and heart worms because she's picky and won't take the chews led. It worked great for five years. Now they've decided not to carry Revolution but advantage multi. I've found several fleas on her so it makes me wonder if the heart worm part is keeping her protected as well. The buying experience wasn't all that awesome either. Read Less

I understand that being a pet owner can be a tremendous responsibility and requires love and patience. You expect the people working at the vet would not pressure you into getting other services done to your pets that is not mandatory if you come in for a visit relating to something else. I went to get my dog a nail trim a while back and they were too busy soliciting me to get other services for my pet non-related and not necessary, to say the least, to what i initially came there for. They didn't focus on getting the current job done properly since they were too busy bickering about other things. If you can find another place where the workers aren't snarly towards you about your pet then do so, because it's very bothersome as if you don't already have enough on your plate. Read Less

After dealing with multiple people at this pet hospital this morning, there is NO WAY I would entrust these individuals with my pets.  I initially called inquiring about dental teeth cleaning for my 2 dogs.  It's absolutely ridiculous that each time you call, you get a different price. What started out as $172, climbed to over $500 by the 3rd call to them.  Needless to say, I will be using a different vet for my pups! Read Less

The staff at 2nd Avenue Animal Hospital are all top notch! They helped us through several difficult times with our pets including removal of our dog's eye, the death of a pet, and stressful new puppy times. They are compassionate and obviously love what they do. Definitely would recommend! Read Less

I took my dogs there, and it seemed like every time I went in there I waited for ever and the staff was super rude. I liked Dr. Lefranc hosever, they need to hire nicer girls. It seems like they're all rude and snooty. Read Less

unresonably long wait times. The doctor is nice but so far I have been waiting an hour. This is my third time coming here. I have waited an hour plus both times before I saw someone who could talk to me about my pet. Read Less

I just called there and was put on hold...I could hear music.....they left on hold so long that it finally started ringing again. I let it ring and ring and ring....mostly out of curiosity to see if it went to voice mail or got answered. Nothing...Nada.....just kept ringing - I finally just hung up. Read Less

My dog needed a procedure done which pretty much every other vet in town that I called wanted over $250 to perform. I took him to Dr. Lefranc and I got out of there at just over $150. I don't take my dog there just because Dr. Lefranc is the "cheapest" either because I don't want CHEAP care for my dog! Dr. Lefranc is so kind and caring and, of course, knowledgeable. I recommend him to anyone who has a pet that they truly care about! Read Less

Dr. Lefranc is amazing! His prices are reasonable and his service is exceptional! Last summer I had my great dane fixed at a local facility. I was in clinicals for nursing school when my husband called and told me he had experienced a reaction to the anesthesia and that I needed to come to Columbus. When I arrived at this facility they brought Gunner out to me in dirty and looking horrible. His scr**** was HUGE! I asked if it needed to be looked at and they told me no, that it was infection and they'd give me some medications for it. I knew better! My sister said "take him to Lefranc" so we did. I walked in the door crying to hard to explain, Dr. Lefranc gave me a hug and assured me he would take care of my boy, not to worry, and that I could check on him any time. The office never got annoyed with my calls and kept me updated throughout the emergency surgery to correct the bleeding into the scr****. They didn't even get upset when Gunner was feeling better, escaped from his pen, set off the alarm, and wreaked havoc on the office at 3 in the morning!! When I was finally able to pick him up and take him home, they brought him out to me clean, smelling, great, and feeling good! I've never had such a wonderful experience, and will never use another vet, even though I have to drive an hour to get to Dr. Lefranc!!! Read Less

I had the luck of finding Dr. LeFranc today when my Mom's Boxer needed emergency intervention. Sadly, she had been misdiagnosed the day before by another local vet and was in SERIOUS condition. Even though the Doc was overbooked, he allowed me to bring Emma in and leave her so he could conduct test on her after his surgery schedule was complete. He found very grave news for us...it broke our hearts... but he was so compassionate and his staff was the same. Since my vet recently retired, I will be transferring all my pets to Dr. LeFranc. My wait was minimal, his findings were exact, his compassion was admirable and his price was reasonable for all the work up he did on my Mom's dog. Thanks Dr. LeFranc! Read Less

I would not reccommend this place to anyone. I just needed to order some medication for my dog and they made me wait more than an hour and I still did not get a chance to order it. The clinic was not very busy so it should not have taken this long. I was told I needed to wait five minutes. After waiting in one of the rooms for a long period of time I talked to the secretary and she had no idea I was still there. Expect a long wait if you go. Read Less