Normally I don't write reviews, but today I must. Sixteen years ago I adopted a rescue dog which Dr. Hank Hall helped with his neutering procedure. Rocko was a great dog: lovable, energetic, loyal, an... Read More
Normally I don't write reviews, but today I must. Sixteen years ago I adopted a rescue dog which Dr. Hank Hall helped with his neutering procedure. Rocko was a great dog: lovable, energetic, loyal, and friendly. However, in that sixteen years of his life, Rocko developed hip dysplasia, was losing his hearing and sight, began losing his hair, losing weight, and his anal gland protruded. Even with pain medications, he was suffering. Today, after months of putting off the inevitable, my family and I decided to put Rocko down. We requested that Dr. Hall be his physician one last time, and he obliged. As we said our goodbyes to our baby, I bursted into tears. Dr. Hall, being compassionate, allowed me to take all the time that I needed to say farewell. Keep in mind, we were at his office at 5:30 and they closed at 6:00, but he offered us an hour if we needed it. To top it off, seeing that we were deeply saddened to about to lose our Rocko, Dr. Hall said that he would mail us the bill instead of making us pay at the desk after the visit was over.Northside and Dr. Hall are some of the most compassionate people in Columbus. This is why I will always go to them for my pet needs. Thank you so much for taking care of Rocko, and for allowing us to say goodbye to him. Read Less