I think Springlake Animal Hospital is the best Hospital in the whole world and I think if you ever have problems with your pets you should take them to Springlake Animal Hospital
Graciela Martinez
5 Jul 2018
REPORT
Horrible place went in to get my dog’s nails clipped and hair trimmed cause she won’t let other ppl do it and the blonde short old wrinkled white lady with crow’s feet on her eyes had and attitude and... Read More
Horrible place went in to get my dog’s nails clipped and hair trimmed cause she won’t let other ppl do it and the blonde short old wrinkled white lady with crow’s feet on her eyes had and attitude and came of a little racist also kept pushing for me too put unnecessary Vaccinations that my pup didn’t need also insisting to leave my dog there I told her I wanted to stay like I usually do n she said no so we left n the chubby black dude in reception was no help either he literally has no idea about anything smh. Read Less
Jasmine B
29 Jun 2018
REPORT
I took my 2 year old pitbull to be neutered here. When I dropped him off, there were three employees at the desk and none of them greeted or said anything to me until I said something to them. They we... Read More
I took my 2 year old pitbull to be neutered here. When I dropped him off, there were three employees at the desk and none of them greeted or said anything to me until I said something to them. They were very unprofessional and slightly rude. I called to ask if some one else could pick up my dog because I wouldnt make it before they closed, and they simply said 'ok' without asking who would be coming. They could have given my dog to any Joe Schmo who came in asking for him. When I dropped him off, I gave them the coupon I had from SpayGeorgia, and when it came time to pay, they had already lost it and tried to make me pay full price. They tried to not give my leash back, saying I didnt drop him off with one, which was a lie. My dog also smelled disgusting like he had laid in his own pee for two days, and I couldn't even give him a bath because he had just had surgery. I will never take my dog back here again. Read Less
Janice Nolen
4 Jun 2018
REPORT
Our dog is furry and keeps the nasty smell and itching 2 days after getting meds from Dr Wilson he was so lively before he just scratched chewed all his fur off thank you Dr Wilson he even played with... Read More
Our dog is furry and keeps the nasty smell and itching 2 days after getting meds from Dr Wilson he was so lively before he just scratched chewed all his fur off thank you Dr Wilson he even played with his toy and was jumping around the dog is a old dude but love him to death Read Less
Melanie Medina
27 Mar 2018
REPORT
We are new to the area. My cat started frothing at the mouth after a flea treatment and I panicked. I called and the lady on the phone was so patient and comforting. I will definitely choose them as... Read More
We are new to the area. My cat started frothing at the mouth after a flea treatment and I panicked. I called and the lady on the phone was so patient and comforting. I will definitely choose them as my vet. Read Less
Keyana Mitchell
18 Mar 2018
REPORT
In a frantic panic this is the 1st office I found open on a Sat at 8pm. My American Bulldog attacked my 10wk XSm Designer breed puppy. His eye was literally hanging out amf blood everywhere. I called ... Read More
In a frantic panic this is the 1st office I found open on a Sat at 8pm. My American Bulldog attacked my 10wk XSm Designer breed puppy. His eye was literally hanging out amf blood everywhere. I called to office to confirm Google was correct of hours. A gentleman answered and confirmed. We got there I'm still frantic and crying being pregnant made it no simpler for me. The gentleman behind the counter was calm and cool. Instantly got us in a room (everything was in slow motion however realistically timing was great). The doc came in told me my baby needed surgery his eye was completely hanging and needed to be removed. He went and made a treatment plan with price.
Now I know from experience... When anything is done you're to pay in full before anything is done. However... This office worked with us to fix my baby. I was able to make a down payment and have the rest drafted. I'm thinking the price was reasonable however at that point I didn't really care just fix my baby. We were told to return in a 1.5 hour and when we did our baby was ready to go. Was given post op directions and antibiotics. Was told he would be sedated until the next day due to being a small puppy and breed. He wasn't given a head lamp protecting thing was told to monitor and if needed to come back. Which I don't have a problem with being their open also on Sundays and told me to call for any concerns. So far the sutures and wound area look ok.
I'm still hurt every time I look at him tho.
This will now be the vet for all my babies.
Follow up visit in 2wks. Will do additional review at that time. Read Less
Amya H.
14 Mar 2018
REPORT
The low cost is not worth your pets life. I wish i could put no rating. I dropped her off for her to be neutered and upon picking her up the next morning, the vets convinced me my dog was under anesth... Read More
The low cost is not worth your pets life. I wish i could put no rating. I dropped her off for her to be neutered and upon picking her up the next morning, the vets convinced me my dog was under anesthesia but I insisted on seeing her and they brought her lifeless body in a blanket, looked me in the eye and said she was under anesthesia. I was told she was smothered in dog poo and they had to wash her off. I didnt even want to take a picture. Her mouth was stretched open and her eyes were wide open with a blank stare. I asked multiple times whether or not she was alive and they assured me she was but I asked for them to check her, so the vet stared at her and started touching her eyeballs and face then quickly snatched her into the back with no words said. I called later that evening to see if she was ok and they didnt even call me to tell me about her death, just stuffed her in a freezer shortly after I left to proceed with the next client. I instead had to call the office multiple times without a response to finally receive an answer of her death. Read Less
K. J.
13 Mar 2018
REPORT
I have no personal experience with this facility but people I know do. They have said that the people are rude and care only about money. The animals do not appear to be a priority. I would give them ... Read More
I have no personal experience with this facility but people I know do. They have said that the people are rude and care only about money. The animals do not appear to be a priority. I would give them zero stars if I could. Read Less
Shon Moore
15 Jan 2018
REPORT
I was referred to this place from a current client. I had a baby puppy Bichon. I definitely will not be back. I called to arrange some vacs for my puppy and the lady answering was very impatient and r... Read More
I was referred to this place from a current client. I had a baby puppy Bichon. I definitely will not be back. I called to arrange some vacs for my puppy and the lady answering was very impatient and rude over the phone. I have worked with the doctor before and he was nice however you really have to watch who is the face and mouth of your business because they definitely set the tone . And because of this person on the phone I will not be returning back. Read Less
Christy Burch
2 Dec 2017
REPORT
I work here. Most of this info is incorrect but we can't seem to get it changed. PLEASE CALL FIRST so you can get correct info before showing up. We are not an emergency clinic. These hours aren't cor... Read More
I work here. Most of this info is incorrect but we can't seem to get it changed. PLEASE CALL FIRST so you can get correct info before showing up. We are not an emergency clinic. These hours aren't correct. We don't have a groomer. Walk-ins are not guaranteed to be seen. Read Less
n h.
1 Jun 2017
REPORT
While the care of my pet at my initial visit was exceptional, the follow-up customer service is so much less than desired. My pet required a prescription for his ongoing kidney issues. I called and i... Read More
While the care of my pet at my initial visit was exceptional, the follow-up customer service is so much less than desired. My pet required a prescription for his ongoing kidney issues. I called and informed the individual that answered the phone that I had a prescription that was expiring and needed it renewed. Her first response (after she put me on a 7 minute hold) was that, "we don't carry that here". Explaining in further detail that I needed the prescription renewed and not the actual item, she appeared to understand what was needed and indicated that when it had been written, she would call so I can come and pick it up. Fast-forward three days, I call back, she answers, and I ask her for the status of the prescription. She puts me on hold (again) and then states that they don't carry that (again...sigh). I inform her (again) that I am asking for the PERSCRIPTION!!!! She then tells me that they are very busy, they have surgeries, he's not here.....blah, blah, blah. Again, I write all this to say that if the person you choose to be the initial face and voice of your company, you might want to choose wisely the person who represents you... and no, I still haven't received the prescription. Read Less
Callie Sartorius
15 Feb 2017
REPORT
They suck they bout killed my dog will never return
callie Bell
15 Feb 2017
REPORT
They suck they bout killed my dog will never return
Logan Liptak
6 Jan 2017
REPORT
Took my cat there for a seizure type event. Did bloodwork and sent her home saying UTI. However, she was severely deathly anemic with severely low blood sugar. Ended up taking her to an ER 2 days late... Read More
Took my cat there for a seizure type event. Did bloodwork and sent her home saying UTI. However, she was severely deathly anemic with severely low blood sugar. Ended up taking her to an ER 2 days later, she died within the week. I called here to get bloodwork, turns out it was abnormal and they never said anything, nor did they notice her gum pallor. I took my pet here because mine was closed, had this "vet" noticed obvious signs my cat would be here.
They also missed a very obvious case of ear mites when I took pet for ear gunk.
If you value your pets life don't come here. Read Less
Celia W.
5 Sep 2016
REPORT
I boarded my doggie here for the holiday weekend. Easy in and easy out. He gets really bad anxiety and I was nervous about more hot spots. I left his meds picked him up and he looks great. Best pricin... Read More
I boarded my doggie here for the holiday weekend. Easy in and easy out. He gets really bad anxiety and I was nervous about more hot spots. I left his meds picked him up and he looks great. Best pricing by far. We will be back. Read Less
Stacey Hill Culbertson
28 Jun 2016
REPORT
***IF YOU LOVE YOUR PET, DO NOT BRING YOUR FUR BABY TO THIS AWWWFUL PLACE***....THEY EMPLOYED SOMEONE WHO CLAIMED TO BE A DOGTRAINER. YET, HIS IDEA OF TRAINING DOGS WAS TO STARVE & BEAT THEM! MY FRIE... Read More
***IF YOU LOVE YOUR PET, DO NOT BRING YOUR FUR BABY TO THIS AWWWFUL PLACE***....THEY EMPLOYED SOMEONE WHO CLAIMED TO BE A DOGTRAINER. YET, HIS IDEA OF TRAINING DOGS WAS TO STARVE & BEAT THEM! MY FRIEND BROUGHT HER DOG THERE FOR A FEW DAYS OF BORDING. WHEN THEY PICKED THE DOG UP, SHE WAS SHAKEN, SKIDDISH, DEPRESSED AND WOULD NOT EAT. IF YOU CAME NEAR HER SHE WOULD COWAR DOWN TO THE FLOOR WITH HER TAIL BETWEEN HER LEGS. SHE ALSO HAD AN UNEXPALINED GASH ON HER NOSE. I TOOK MY SENIOR JACK RUSSELL DOG THERE WHO WAS NOT ABLE TO PASS URINE ON HIS OWN, CLEARLY HIS KIDNEYS WERE IN TROUBLE. INSTEAD OF DRAINING HIS URINE, DR WILSON PUT HIM ON A DIURETIC WHICH CAUSES FLUID TO RAPIDLY BUILD UP FOR THE PURPOSE OF NOT RETAINING WATER. PROBLEM WAS MY DOG WAS UNABLE TO PASS HIS URINE!!! HE SENT US HOME WITH THE DIURETIC FULLY AWARE THAT MY DOG COULDN'T PASS URINE, AND NEEDLESS TO SAY, MY DOG DIED IN MY ARMS 2 HRS LATER A VERY PAINFUL DEATH....NEED I SAY MORE!??? Read Less
Ana Smith
18 Jun 2016
REPORT
My kids accidentally stepped on our fur baby, causing fluid to fill her lungs ( blood was coming out her little nose ) so immediately I started calling around and they were the only ones who could tak... Read More
My kids accidentally stepped on our fur baby, causing fluid to fill her lungs ( blood was coming out her little nose ) so immediately I started calling around and they were the only ones who could take me in asap.
Not long of a wait plus fees were crazy low ; they even offered a free 48 hour follow up but let's just say she was running around so well the next morning and eating (by the time the 48 hours came she was back to her normal self)I didn't need the follow up. Thank you so much Dr. Wilson for caring for our sweet angel!!! Read Less
Shanonlee Crawford
2 May 2016
REPORT
I truly can't believe all theses horror stories! I'm so sorry to all that have lost a beloved pet!
Kimberly Reid
1 May 2016
REPORT
I have had the best experience from this vet... Our fur baby was on the verge of passing on us within a few days! 2 weeks later she is happy and healthy running playing and eating again. I love this v... Read More
I have had the best experience from this vet... Our fur baby was on the verge of passing on us within a few days! 2 weeks later she is happy and healthy running playing and eating again. I love this vet so much. Thank you all so much for saving our 1 year old so she could live her life. And thank you for actually trying. Even if it wasn't successful I respect the fact that they tried their hardest Read Less
Kristina Robinson
17 Feb 2016
REPORT
I am so sorry to hear about all of your horror stories. I'm not a client but I was just reading these reviews and I will definitely not bring my dog here. I've worked in a vet and I know how important... Read More
I am so sorry to hear about all of your horror stories. I'm not a client but I was just reading these reviews and I will definitely not bring my dog here. I've worked in a vet and I know how important cleanliness and respect to customers were. Wth??? I have never!!! Thank you for these reviews. Read Less
Kimberly Austin
1 Feb 2016
REPORT
This place doesn't deserve not one star! I took my dog Cookie in because she had an infection of the Uterus (Pyometra) and needed emergency surgery to remove her Uterus (in other words Spayed). They t... Read More
This place doesn't deserve not one star! I took my dog Cookie in because she had an infection of the Uterus (Pyometra) and needed emergency surgery to remove her Uterus (in other words Spayed). They took her in and advised they would give her some IV because she was a little dehydrated, then they would start the surgery at 6pm. They called us around 8pm and said she was doing just fine and she was resting from the surgery, and still a little groggy from the anesthesia. They said they will call us first thing in the morning to follow up. That call never happened. We (myself and my 15yrold daughter) called all that morning and received no answer. Eventually, at 8am we drove by there and no one was there. Finally, at 12pm drove back there and they were opened. The young lady (Alexis) advised we can see her but she was sleeping so she will have to wake her up. She went to the back and took 20min to come out. She came out and placed a lifeless wet dog on the table. Cookie's mouth was wide open, she was stretched out, and not breathing. We said she is DEAD?! The young lady states "No she is not, she is just on anesthesia!" We said "No, she is clearly DEAD! At this time She put her hand on Cookies chest and says "Oh I'm sorry!" Snatched her off the table and brought her to the back. That was the last time I would see my little sweet dog. That is the last memory my daughter has... A lifeless dog, stretched out on a table. When we asked why she was wet, Alexis stated she had diarrhea all over her and they had to clean her up before they brought her out. She was probably dead all along, laying in her diarrhea all night before they brought her lifeless body out for us to view. My daughter is distraught, my family is heart broken. This guy should not be allowed to practice. My dog didn't deserve this. The Vet so called "Dr." Wilson deserves this or worst! Read Less
Kim A.
1 Feb 2016
REPORT
This place doesn't deserve not one star! I took my dog Cookie in because she had an infection of the Uterus (Pyometra) and needed emergency surgery to remove her Uterus (in other words Spayed). They t... Read More
This place doesn't deserve not one star! I took my dog Cookie in because she had an infection of the Uterus (Pyometra) and needed emergency surgery to remove her Uterus (in other words Spayed). They took her in and advised they would give her some IV because she was a little dehydrated, then they would start the surgery at 6pm. They called us around 8pm and said she was doing just fine and she was resting from the surgery, and still a little groggy from the anesthesia. They said they will call us first thing in the morning to follow up. That call never happened. We (myself and my 15yrold daughter) called all that morning and received no answer. Eventually, at 8am we drove by there and no one was there. Finally, at 12pm drove back there and they were open. The young lady (Alexis) advised we can see her but she was sleeping so she will have to wake her up. She went to the back and took 20min to come out. She came out and placed a lifeless wet dog on the table. Cookie's mouth was wide open, she was stretched out, and not breathing. We said she is DEAD?! The young lady states "No she is not, she is just on anesthesia!" We said "No, she is clearly DEAD! At this time She put her hand on Cookies chest and says "Oh I'm sorry!" Snatched her off the table and brought her to the back. That was the last time I would see my little sweet dog. That is the last memory my daughter has... A lifeless dog, stretched out on a table. When we asked why she was wet, Alexis stated she had diarrhea all over her and they had to clean her up before they brought her out. She was probably dead since last night, unattended until this afternoon, laying in her diarrhea all night before they brought her lifeless body out for us to view. My daughter is distraught, my family is heart broken. This guy should not be allowed to practice. My dog didn't deserve this. The Vet so called "Dr." Wilson deserves this or worst! So much for Spring Lake Animal Hospial... Or should I say Animal Killers! Read Less
Kimberly A.
1 Feb 2016
REPORT
This place doesn't deserve not one star! I took my dog Cookie in because she had an infection of the Uterus (Pyometra) and needed emergency surgery to remove her Uterus (in other words Spayed). They t... Read More
This place doesn't deserve not one star! I took my dog Cookie in because she had an infection of the Uterus (Pyometra) and needed emergency surgery to remove her Uterus (in other words Spayed). They took her in and advised they would give her some IV because she was a little dehydrated, then they would start the surgery at 6pm. They called us around 8pm and said she was doing just fine and she was resting from the surgery, and still a little groggy from the anesthesia. They said they will call us first thing in the morning to follow up. That call never happened. We (myself and my 15yrold daughter) called all that morning and received no answer. Eventually, at 8am we drove by there and no one was there. Finally, at 12pm drove back there and they were opened. The young lady (Alexis) advised we can see her but she was sleeping so she will have to wake her up. She went to the back and took 20min to come out. She came out and placed a lifeless wet dog on the table. Cookie's mouth was wide open, she was stretched out, and not breathing. We said she is DEAD?! The young lady states "No she is not, she is just on anesthesia!" We said "No, she is clearly DEAD! At this time She put her hand on Cookies chest and says "Oh I'm sorry!" Snatched her off the table and brought her to the back. That was the last time I would see my little sweet dog. That is the last memory my daughter has... A lifeless dog, stretched out on a table. When we asked why she was wet, Alexis stated she had diarrhea all over her and they had to clean her up before they brought her out. She was probably dead all along, laying in her diarrhea all night before they brought her lifeless body out for us to view. My daughter is distraught, my family is heart broken. This guy should not be allowed to practice. My dog didn't deserve this. The Vet so called "Dr." Wilson deserves this or worst! So much for Spring Lake Animal Hospital... or Animal killers I should say! Read Less
Gabrielle Thomas
15 Dec 2015
REPORT
Despite the other reviews, this is an awesome place. I took my dog on Thursday when he was attacked by another dog. The office staff was very warm and friendly. The doctor came to see me immediately..... Read More
Despite the other reviews, this is an awesome place. I took my dog on Thursday when he was attacked by another dog. The office staff was very warm and friendly. The doctor came to see me immediately... I went the next day to have my dogs meds adminsteted and the office staff didn't hesitate to help me. Ebony was the best. She even checked on my dog the following business day.Read Less
Lynn M.
16 Aug 2015
REPORT
I have 4 large dogs but have also used Spring Lake for my daughter's dogs as well. Also, we have brought some rescues there for care. The care & service is WONDERFUL. The vet is the best I've worke... Read More
I have 4 large dogs but have also used Spring Lake for my daughter's dogs as well. Also, we have brought some rescues there for care. The care & service is WONDERFUL. The vet is the best I've worked with in a very long time. The staff is knowledgeable, friendly & great with my animals. The availability/hours of operation are great, they're open more days & longer hours than any other vet I've ever used. I LOVE this practice, & my dogs love the Dr & support staff!! Read Less
Faye Grimes Robinson
3 Aug 2015
REPORT
I have been very pleased so far with the all of the services I have received from Dr. Wilson and his staff. I had one with a surgery, one with ears cropped and then the same one with seizers all the s... Read More
I have been very pleased so far with the all of the services I have received from Dr. Wilson and his staff. I had one with a surgery, one with ears cropped and then the same one with seizers all the sudden, Dr. Wilson takes the time to listen to all of my concerns and makes a wise educated decision when diagnosing and treating my babies! The staff is always friendly and helpful! Thank you guys for loving my babies as much as I do! Read Less
Kate F.
1 Mar 2015
REPORT
This facility fixed my dog's dislocated hip after she pulled it out.The doctor kept her overnight and gave me the 2 potential outcomes. He successfully pushed the bone back into place and avoided a c... Read More
This facility fixed my dog's dislocated hip after she pulled it out.The doctor kept her overnight and gave me the 2 potential outcomes. He successfully pushed the bone back into place and avoided a costly surgery. The next day he went over x-Rays with me and gave me instructions on her recovery. It's been nearly a month and she is ready to start running again- she has no limp and her legs are equally matching. I highly recommend this veterinarian for this procedure- I couldn't be happier with the outcome.Also- the staff is super friendly and knowledgeable and all of the ladies were kind and resourceful to me prior to her admittance to the animal hospital Read Less
Symplee N.
1 Aug 2014
REPORT
Very friendly courteous staff who are knowledgable about the services and animal before and after care. Their prices are the best by far.
luke86
30 Jan 2009
REPORT
The staff here is extremely friendly, and obviously have a love for animals. They are reasonably priced, and willing to work with you with financial needs. They went the extra mile to get the job done... Read More
The staff here is extremely friendly, and obviously have a love for animals. They are reasonably priced, and willing to work with you with financial needs. They went the extra mile to get the job done! I had two dogs spayed here. The incision is clean, and very well sutured. My dogs were not in any unreasonable pain, and liked the staff, which says something in itself! Read Less
I think Springlake Animal Hospital is the best Hospital in the whole world and I think if you ever have problems with your pets you should take them to Springlake Animal Hospital
Graciela Martinez
5 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Horrible place went in to get my dog’s nails clipped and hair trimmed cause she won’t let other ppl do it and the blonde short old wrinkled white lady with crow’s feet on her eyes had and attitude and... Read More
Horrible place went in to get my dog’s nails clipped and hair trimmed cause she won’t let other ppl do it and the blonde short old wrinkled white lady with crow’s feet on her eyes had and attitude and came of a little racist also kept pushing for me too put unnecessary Vaccinations that my pup didn’t need also insisting to leave my dog there I told her I wanted to stay like I usually do n she said no so we left n the chubby black dude in reception was no help either he literally has no idea about anything smh. Read Less
Jasmine B
29 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I took my 2 year old pitbull to be neutered here. When I dropped him off, there were three employees at the desk and none of them greeted or said anything to me until I said something to them. They we... Read More
I took my 2 year old pitbull to be neutered here. When I dropped him off, there were three employees at the desk and none of them greeted or said anything to me until I said something to them. They were very unprofessional and slightly rude. I called to ask if some one else could pick up my dog because I wouldnt make it before they closed, and they simply said 'ok' without asking who would be coming. They could have given my dog to any Joe Schmo who came in asking for him. When I dropped him off, I gave them the coupon I had from SpayGeorgia, and when it came time to pay, they had already lost it and tried to make me pay full price. They tried to not give my leash back, saying I didnt drop him off with one, which was a lie. My dog also smelled disgusting like he had laid in his own pee for two days, and I couldn't even give him a bath because he had just had surgery. I will never take my dog back here again. Read Less
Janice Nolen
4 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Our dog is furry and keeps the nasty smell and itching 2 days after getting meds from Dr Wilson he was so lively before he just scratched chewed all his fur off thank you Dr Wilson he even played with... Read More
Our dog is furry and keeps the nasty smell and itching 2 days after getting meds from Dr Wilson he was so lively before he just scratched chewed all his fur off thank you Dr Wilson he even played with his toy and was jumping around the dog is a old dude but love him to death Read Less
Melanie Medina
27 Mar 2018
REPORT
☆☆☆☆☆
REPORT
We are new to the area. My cat started frothing at the mouth after a flea treatment and I panicked. I called and the lady on the phone was so patient and comforting. I will definitely choose them as... Read More
We are new to the area. My cat started frothing at the mouth after a flea treatment and I panicked. I called and the lady on the phone was so patient and comforting. I will definitely choose them as my vet. Read Less
Keyana Mitchell
18 Mar 2018
REPORT
☆☆☆☆☆
REPORT
In a frantic panic this is the 1st office I found open on a Sat at 8pm. My American Bulldog attacked my 10wk XSm Designer breed puppy. His eye was literally hanging out amf blood everywhere. I called ... Read More
In a frantic panic this is the 1st office I found open on a Sat at 8pm. My American Bulldog attacked my 10wk XSm Designer breed puppy. His eye was literally hanging out amf blood everywhere. I called to office to confirm Google was correct of hours. A gentleman answered and confirmed. We got there I'm still frantic and crying being pregnant made it no simpler for me. The gentleman behind the counter was calm and cool. Instantly got us in a room (everything was in slow motion however realistically timing was great). The doc came in told me my baby needed surgery his eye was completely hanging and needed to be removed. He went and made a treatment plan with price.
Now I know from experience... When anything is done you're to pay in full before anything is done. However... This office worked with us to fix my baby. I was able to make a down payment and have the rest drafted. I'm thinking the price was reasonable however at that point I didn't really care just fix my baby. We were told to return in a 1.5 hour and when we did our baby was ready to go. Was given post op directions and antibiotics. Was told he would be sedated until the next day due to being a small puppy and breed. He wasn't given a head lamp protecting thing was told to monitor and if needed to come back. Which I don't have a problem with being their open also on Sundays and told me to call for any concerns. So far the sutures and wound area look ok.
I'm still hurt every time I look at him tho.
This will now be the vet for all my babies.
Follow up visit in 2wks. Will do additional review at that time. Read Less
Amya H.
14 Mar 2018
REPORT
☆☆☆☆☆
REPORT
The low cost is not worth your pets life. I wish i could put no rating. I dropped her off for her to be neutered and upon picking her up the next morning, the vets convinced me my dog was under anesth... Read More
The low cost is not worth your pets life. I wish i could put no rating. I dropped her off for her to be neutered and upon picking her up the next morning, the vets convinced me my dog was under anesthesia but I insisted on seeing her and they brought her lifeless body in a blanket, looked me in the eye and said she was under anesthesia. I was told she was smothered in dog poo and they had to wash her off. I didnt even want to take a picture. Her mouth was stretched open and her eyes were wide open with a blank stare. I asked multiple times whether or not she was alive and they assured me she was but I asked for them to check her, so the vet stared at her and started touching her eyeballs and face then quickly snatched her into the back with no words said. I called later that evening to see if she was ok and they didnt even call me to tell me about her death, just stuffed her in a freezer shortly after I left to proceed with the next client. I instead had to call the office multiple times without a response to finally receive an answer of her death. Read Less
K. J.
13 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I have no personal experience with this facility but people I know do. They have said that the people are rude and care only about money. The animals do not appear to be a priority. I would give them ... Read More
I have no personal experience with this facility but people I know do. They have said that the people are rude and care only about money. The animals do not appear to be a priority. I would give them zero stars if I could. Read Less
Shon Moore
15 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I was referred to this place from a current client. I had a baby puppy Bichon. I definitely will not be back. I called to arrange some vacs for my puppy and the lady answering was very impatient and r... Read More
I was referred to this place from a current client. I had a baby puppy Bichon. I definitely will not be back. I called to arrange some vacs for my puppy and the lady answering was very impatient and rude over the phone. I have worked with the doctor before and he was nice however you really have to watch who is the face and mouth of your business because they definitely set the tone . And because of this person on the phone I will not be returning back. Read Less
Christy Burch
2 Dec 2017
REPORT
☆☆☆☆☆
REPORT
I work here. Most of this info is incorrect but we can't seem to get it changed. PLEASE CALL FIRST so you can get correct info before showing up. We are not an emergency clinic. These hours aren't cor... Read More
I work here. Most of this info is incorrect but we can't seem to get it changed. PLEASE CALL FIRST so you can get correct info before showing up. We are not an emergency clinic. These hours aren't correct. We don't have a groomer. Walk-ins are not guaranteed to be seen. Read Less
n h.
1 Jun 2017
REPORT
☆☆☆☆☆
REPORT
While the care of my pet at my initial visit was exceptional, the follow-up customer service is so much less than desired. My pet required a prescription for his ongoing kidney issues. I called and i... Read More
While the care of my pet at my initial visit was exceptional, the follow-up customer service is so much less than desired. My pet required a prescription for his ongoing kidney issues. I called and informed the individual that answered the phone that I had a prescription that was expiring and needed it renewed. Her first response (after she put me on a 7 minute hold) was that, "we don't carry that here". Explaining in further detail that I needed the prescription renewed and not the actual item, she appeared to understand what was needed and indicated that when it had been written, she would call so I can come and pick it up. Fast-forward three days, I call back, she answers, and I ask her for the status of the prescription. She puts me on hold (again) and then states that they don't carry that (again...sigh). I inform her (again) that I am asking for the PERSCRIPTION!!!! She then tells me that they are very busy, they have surgeries, he's not here.....blah, blah, blah. Again, I write all this to say that if the person you choose to be the initial face and voice of your company, you might want to choose wisely the person who represents you... and no, I still haven't received the prescription. Read Less
Callie Sartorius
15 Feb 2017
REPORT
☆☆☆☆☆
REPORT
They suck they bout killed my dog will never return
callie Bell
15 Feb 2017
REPORT
☆☆☆☆☆
REPORT
They suck they bout killed my dog will never return
Logan Liptak
6 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Took my cat there for a seizure type event. Did bloodwork and sent her home saying UTI. However, she was severely deathly anemic with severely low blood sugar. Ended up taking her to an ER 2 days late... Read More
Took my cat there for a seizure type event. Did bloodwork and sent her home saying UTI. However, she was severely deathly anemic with severely low blood sugar. Ended up taking her to an ER 2 days later, she died within the week. I called here to get bloodwork, turns out it was abnormal and they never said anything, nor did they notice her gum pallor. I took my pet here because mine was closed, had this "vet" noticed obvious signs my cat would be here.
They also missed a very obvious case of ear mites when I took pet for ear gunk.
If you value your pets life don't come here. Read Less
Celia W.
5 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I boarded my doggie here for the holiday weekend. Easy in and easy out. He gets really bad anxiety and I was nervous about more hot spots. I left his meds picked him up and he looks great. Best pricin... Read More
I boarded my doggie here for the holiday weekend. Easy in and easy out. He gets really bad anxiety and I was nervous about more hot spots. I left his meds picked him up and he looks great. Best pricing by far. We will be back. Read Less
Stacey Hill Culbertson
28 Jun 2016
REPORT
☆☆☆☆☆
REPORT
***IF YOU LOVE YOUR PET, DO NOT BRING YOUR FUR BABY TO THIS AWWWFUL PLACE***....THEY EMPLOYED SOMEONE WHO CLAIMED TO BE A DOGTRAINER. YET, HIS IDEA OF TRAINING DOGS WAS TO STARVE & BEAT THEM! MY FRIE... Read More
***IF YOU LOVE YOUR PET, DO NOT BRING YOUR FUR BABY TO THIS AWWWFUL PLACE***....THEY EMPLOYED SOMEONE WHO CLAIMED TO BE A DOGTRAINER. YET, HIS IDEA OF TRAINING DOGS WAS TO STARVE & BEAT THEM! MY FRIEND BROUGHT HER DOG THERE FOR A FEW DAYS OF BORDING. WHEN THEY PICKED THE DOG UP, SHE WAS SHAKEN, SKIDDISH, DEPRESSED AND WOULD NOT EAT. IF YOU CAME NEAR HER SHE WOULD COWAR DOWN TO THE FLOOR WITH HER TAIL BETWEEN HER LEGS. SHE ALSO HAD AN UNEXPALINED GASH ON HER NOSE. I TOOK MY SENIOR JACK RUSSELL DOG THERE WHO WAS NOT ABLE TO PASS URINE ON HIS OWN, CLEARLY HIS KIDNEYS WERE IN TROUBLE. INSTEAD OF DRAINING HIS URINE, DR WILSON PUT HIM ON A DIURETIC WHICH CAUSES FLUID TO RAPIDLY BUILD UP FOR THE PURPOSE OF NOT RETAINING WATER. PROBLEM WAS MY DOG WAS UNABLE TO PASS HIS URINE!!! HE SENT US HOME WITH THE DIURETIC FULLY AWARE THAT MY DOG COULDN'T PASS URINE, AND NEEDLESS TO SAY, MY DOG DIED IN MY ARMS 2 HRS LATER A VERY PAINFUL DEATH....NEED I SAY MORE!??? Read Less
Ana Smith
18 Jun 2016
REPORT
☆☆☆☆☆
REPORT
My kids accidentally stepped on our fur baby, causing fluid to fill her lungs ( blood was coming out her little nose ) so immediately I started calling around and they were the only ones who could tak... Read More
My kids accidentally stepped on our fur baby, causing fluid to fill her lungs ( blood was coming out her little nose ) so immediately I started calling around and they were the only ones who could take me in asap.
Not long of a wait plus fees were crazy low ; they even offered a free 48 hour follow up but let's just say she was running around so well the next morning and eating (by the time the 48 hours came she was back to her normal self)I didn't need the follow up. Thank you so much Dr. Wilson for caring for our sweet angel!!! Read Less
Shanonlee Crawford
2 May 2016
REPORT
☆☆☆☆☆
REPORT
I truly can't believe all theses horror stories! I'm so sorry to all that have lost a beloved pet!
Kimberly Reid
1 May 2016
REPORT
☆☆☆☆☆
REPORT
I have had the best experience from this vet... Our fur baby was on the verge of passing on us within a few days! 2 weeks later she is happy and healthy running playing and eating again. I love this v... Read More
I have had the best experience from this vet... Our fur baby was on the verge of passing on us within a few days! 2 weeks later she is happy and healthy running playing and eating again. I love this vet so much. Thank you all so much for saving our 1 year old so she could live her life. And thank you for actually trying. Even if it wasn't successful I respect the fact that they tried their hardest Read Less
Kristina Robinson
17 Feb 2016
REPORT
☆☆☆☆☆
REPORT
I am so sorry to hear about all of your horror stories. I'm not a client but I was just reading these reviews and I will definitely not bring my dog here. I've worked in a vet and I know how important... Read More
I am so sorry to hear about all of your horror stories. I'm not a client but I was just reading these reviews and I will definitely not bring my dog here. I've worked in a vet and I know how important cleanliness and respect to customers were. Wth??? I have never!!! Thank you for these reviews. Read Less
Kimberly Austin
1 Feb 2016
REPORT
☆☆☆☆☆
REPORT
This place doesn't deserve not one star! I took my dog Cookie in because she had an infection of the Uterus (Pyometra) and needed emergency surgery to remove her Uterus (in other words Spayed). They t... Read More
This place doesn't deserve not one star! I took my dog Cookie in because she had an infection of the Uterus (Pyometra) and needed emergency surgery to remove her Uterus (in other words Spayed). They took her in and advised they would give her some IV because she was a little dehydrated, then they would start the surgery at 6pm. They called us around 8pm and said she was doing just fine and she was resting from the surgery, and still a little groggy from the anesthesia. They said they will call us first thing in the morning to follow up. That call never happened. We (myself and my 15yrold daughter) called all that morning and received no answer. Eventually, at 8am we drove by there and no one was there. Finally, at 12pm drove back there and they were opened. The young lady (Alexis) advised we can see her but she was sleeping so she will have to wake her up. She went to the back and took 20min to come out. She came out and placed a lifeless wet dog on the table. Cookie's mouth was wide open, she was stretched out, and not breathing. We said she is DEAD?! The young lady states "No she is not, she is just on anesthesia!" We said "No, she is clearly DEAD! At this time She put her hand on Cookies chest and says "Oh I'm sorry!" Snatched her off the table and brought her to the back. That was the last time I would see my little sweet dog. That is the last memory my daughter has... A lifeless dog, stretched out on a table. When we asked why she was wet, Alexis stated she had diarrhea all over her and they had to clean her up before they brought her out. She was probably dead all along, laying in her diarrhea all night before they brought her lifeless body out for us to view. My daughter is distraught, my family is heart broken. This guy should not be allowed to practice. My dog didn't deserve this. The Vet so called "Dr." Wilson deserves this or worst! Read Less
Kim A.
1 Feb 2016
REPORT
☆☆☆☆☆
REPORT
This place doesn't deserve not one star! I took my dog Cookie in because she had an infection of the Uterus (Pyometra) and needed emergency surgery to remove her Uterus (in other words Spayed). They t... Read More
This place doesn't deserve not one star! I took my dog Cookie in because she had an infection of the Uterus (Pyometra) and needed emergency surgery to remove her Uterus (in other words Spayed). They took her in and advised they would give her some IV because she was a little dehydrated, then they would start the surgery at 6pm. They called us around 8pm and said she was doing just fine and she was resting from the surgery, and still a little groggy from the anesthesia. They said they will call us first thing in the morning to follow up. That call never happened. We (myself and my 15yrold daughter) called all that morning and received no answer. Eventually, at 8am we drove by there and no one was there. Finally, at 12pm drove back there and they were open. The young lady (Alexis) advised we can see her but she was sleeping so she will have to wake her up. She went to the back and took 20min to come out. She came out and placed a lifeless wet dog on the table. Cookie's mouth was wide open, she was stretched out, and not breathing. We said she is DEAD?! The young lady states "No she is not, she is just on anesthesia!" We said "No, she is clearly DEAD! At this time She put her hand on Cookies chest and says "Oh I'm sorry!" Snatched her off the table and brought her to the back. That was the last time I would see my little sweet dog. That is the last memory my daughter has... A lifeless dog, stretched out on a table. When we asked why she was wet, Alexis stated she had diarrhea all over her and they had to clean her up before they brought her out. She was probably dead since last night, unattended until this afternoon, laying in her diarrhea all night before they brought her lifeless body out for us to view. My daughter is distraught, my family is heart broken. This guy should not be allowed to practice. My dog didn't deserve this. The Vet so called "Dr." Wilson deserves this or worst! So much for Spring Lake Animal Hospial... Or should I say Animal Killers! Read Less
Kimberly A.
1 Feb 2016
REPORT
☆☆☆☆☆
REPORT
This place doesn't deserve not one star! I took my dog Cookie in because she had an infection of the Uterus (Pyometra) and needed emergency surgery to remove her Uterus (in other words Spayed). They t... Read More
This place doesn't deserve not one star! I took my dog Cookie in because she had an infection of the Uterus (Pyometra) and needed emergency surgery to remove her Uterus (in other words Spayed). They took her in and advised they would give her some IV because she was a little dehydrated, then they would start the surgery at 6pm. They called us around 8pm and said she was doing just fine and she was resting from the surgery, and still a little groggy from the anesthesia. They said they will call us first thing in the morning to follow up. That call never happened. We (myself and my 15yrold daughter) called all that morning and received no answer. Eventually, at 8am we drove by there and no one was there. Finally, at 12pm drove back there and they were opened. The young lady (Alexis) advised we can see her but she was sleeping so she will have to wake her up. She went to the back and took 20min to come out. She came out and placed a lifeless wet dog on the table. Cookie's mouth was wide open, she was stretched out, and not breathing. We said she is DEAD?! The young lady states "No she is not, she is just on anesthesia!" We said "No, she is clearly DEAD! At this time She put her hand on Cookies chest and says "Oh I'm sorry!" Snatched her off the table and brought her to the back. That was the last time I would see my little sweet dog. That is the last memory my daughter has... A lifeless dog, stretched out on a table. When we asked why she was wet, Alexis stated she had diarrhea all over her and they had to clean her up before they brought her out. She was probably dead all along, laying in her diarrhea all night before they brought her lifeless body out for us to view. My daughter is distraught, my family is heart broken. This guy should not be allowed to practice. My dog didn't deserve this. The Vet so called "Dr." Wilson deserves this or worst! So much for Spring Lake Animal Hospital... or Animal killers I should say! Read Less
Gabrielle Thomas
15 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Despite the other reviews, this is an awesome place. I took my dog on Thursday when he was attacked by another dog. The office staff was very warm and friendly. The doctor came to see me immediately..... Read More
Despite the other reviews, this is an awesome place. I took my dog on Thursday when he was attacked by another dog. The office staff was very warm and friendly. The doctor came to see me immediately... I went the next day to have my dogs meds adminsteted and the office staff didn't hesitate to help me. Ebony was the best. She even checked on my dog the following business day.Read Less
Lynn M.
16 Aug 2015
REPORT
☆☆☆☆☆
REPORT
I have 4 large dogs but have also used Spring Lake for my daughter's dogs as well. Also, we have brought some rescues there for care. The care & service is WONDERFUL. The vet is the best I've worke... Read More
I have 4 large dogs but have also used Spring Lake for my daughter's dogs as well. Also, we have brought some rescues there for care. The care & service is WONDERFUL. The vet is the best I've worked with in a very long time. The staff is knowledgeable, friendly & great with my animals. The availability/hours of operation are great, they're open more days & longer hours than any other vet I've ever used. I LOVE this practice, & my dogs love the Dr & support staff!! Read Less
Faye Grimes Robinson
3 Aug 2015
REPORT
☆☆☆☆☆
REPORT
I have been very pleased so far with the all of the services I have received from Dr. Wilson and his staff. I had one with a surgery, one with ears cropped and then the same one with seizers all the s... Read More
I have been very pleased so far with the all of the services I have received from Dr. Wilson and his staff. I had one with a surgery, one with ears cropped and then the same one with seizers all the sudden, Dr. Wilson takes the time to listen to all of my concerns and makes a wise educated decision when diagnosing and treating my babies! The staff is always friendly and helpful! Thank you guys for loving my babies as much as I do! Read Less
Kate F.
1 Mar 2015
REPORT
☆☆☆☆☆
REPORT
This facility fixed my dog's dislocated hip after she pulled it out.The doctor kept her overnight and gave me the 2 potential outcomes. He successfully pushed the bone back into place and avoided a c... Read More
This facility fixed my dog's dislocated hip after she pulled it out.The doctor kept her overnight and gave me the 2 potential outcomes. He successfully pushed the bone back into place and avoided a costly surgery. The next day he went over x-Rays with me and gave me instructions on her recovery. It's been nearly a month and she is ready to start running again- she has no limp and her legs are equally matching. I highly recommend this veterinarian for this procedure- I couldn't be happier with the outcome.Also- the staff is super friendly and knowledgeable and all of the ladies were kind and resourceful to me prior to her admittance to the animal hospital Read Less
Symplee N.
1 Aug 2014
REPORT
☆☆☆☆☆
REPORT
Very friendly courteous staff who are knowledgable about the services and animal before and after care. Their prices are the best by far.
luke86
30 Jan 2009
REPORT
☆☆☆☆☆
REPORT
The staff here is extremely friendly, and obviously have a love for animals. They are reasonably priced, and willing to work with you with financial needs. They went the extra mile to get the job done... Read More
The staff here is extremely friendly, and obviously have a love for animals. They are reasonably priced, and willing to work with you with financial needs. They went the extra mile to get the job done! I had two dogs spayed here. The incision is clean, and very well sutured. My dogs were not in any unreasonable pain, and liked the staff, which says something in itself! Read Less