We recently moved from the Virginia Highland neighborhood in Atlanta to Cumming. Although we've all been quite happy with this move, no one is happier than our four-legged son! We had been taking him ... Read More
We recently moved from the Virginia Highland neighborhood in Atlanta to Cumming. Although we've all been quite happy with this move, no one is happier than our four-legged son! We had been taking him to what is, supposedly, one of the best veterinary clinics in Atlanta, and we were always happy with our service. We planned to keep using this vet, but knew we needed to find some local options in case of emergency. Emergency eventually struck last night in the form of a horrendous ear infection that left us all without sleep, and our dog with a bloody, painful ear. We called the Cumming Veterinary Clinic first thing this morning, and they were able to work us in (to our relief). Upon arriving, the staff at the front desk was incredibly friendly and the process of getting checked in was painless. We were almost immediately taken back to an exam room, where Alyssa took a look at our pup to check his vitals. I should note that our dog is a rescue, and still quite scared of new people. Adding to that, he's 100 lbs, so it can be a stressful experience taking him new places. Alyssa knew exactly how to behave with him (e.g., no eye contact) and was quite patient. He warmed right up to her, and was taking treats from her hand in no time!Dr. FitzSimons came into the room next, and was equally great with putting our dog at ease. He was also great at speaking with us regarding our dog's condition. I've seen some vets who are lacking in people skills, but this was definitely not the case with Dr. FitzSimons. He patiently answered all of our questions, even those that were unrelated to the ear infection, and never made us feel ignorant. In fact, he went into great detail about why he felt a certain way on each topic/what the science was behind his answer, which I greatly appreciated.When we went to check out, our bill only solidified the great experience. I'm not sure how it compares to local vets, but it was less than we were paying, and we found it quite reasonable. The most telling thing about how happy we were was our answer to the question, "will you be using us as your regular vet" before we left. Yes! Read Less