34 Reviews

Hamilton Plaza Animal Hospital

Dacula, Georgia
Reviews
Robert F.
26 Sep 2018
REPORT
horrible experience - go elsewheretook dogs in for simple groom(two morkies 5 and 10lbs), told they needed multiple vaccines to be able to stay, dogs had terrible allergic reactions, only one was trea... Read More
horrible experience - go elsewheretook dogs in for simple groom(two morkies 5 and 10lbs), told they needed multiple vaccines to be able to stay, dogs had terrible allergic reactions, only one was treated and said other dog was okay.  picked up and not home 5 mins and smaller dog (one that was "okay") started to throw up, pee, diarrhea, was shaking, red skin, bloodshot eyes and discolored gums. We took to another vet to have them treat her, both are doing well now.  My issue is I dropped off two healthy 2 year old dogs for a groom.  Hundreds of dollars later get back two dogs who went through terrible stress, almost death from reactions and was told to pick them up when not okay.  We called them to ask to bring the smaller dog in as she was in bad shape.  Was told "why would you come back here since your husband posted a bad review on FB"  - really?  what should I have posted? Read Less
Terry R.
4 Sep 2018
REPORT
All our fur babies love Dr. Zak and her staff! We have a husky and two kitties and they love Dr. Zack and all the staff, from those who greet them up front, to the groomers to the Veterinary assistanc... Read More
All our fur babies love Dr. Zak and her staff! We have a husky and two kitties and they love Dr. Zack and all the staff, from those who greet them up front, to the groomers to the Veterinary assistance. Our dog was attacked by two dogs in our neighborhood recently. Even though it was almost closing time Dr. Zak told us to bring him in. She checked him over and made sure the areas where the other dogs broke skin were cleaned and put antibacterial on the areas. She listened to my concerns and help me have a sigh of relief. Last October we had to put our beloved 13 year old kitty to sleep because of cancer. She explained everything to us and gave us time to say goodbye to our beloved Zackey. After he was gone they didn't rush us out. They knew we needed time to grieve and say our last goodbye. When we left, I saw tears in the staff's eyes. I knew he had the best care. I know how much they all love our pets too. Don't hesitate to bring your fur baby to Dr. Zak. She will care for them like her own. Read Less
Natasha F.
12 Jul 2018
REPORT
I purchased a groupon for boarding for $65 for 5 days. That's a pretty good deal. My dog is a 5lb yorkie house trained so she is not hard to deal with. Due to the fact that the groupon was a discount ... Read More
I purchased a groupon for boarding for $65 for 5 days. That's a pretty good deal. My dog is a 5lb yorkie house trained so she is not hard to deal with. Due to the fact that the groupon was a discount I decided to add grooming. I was told grooming would be $50. That's a deal as well because it included the nails cut, the hair cut, anal glands, and bow. I asked for them to dermal her nails as short as they can. Cut her body low with a full face. I am a bit disappointed in the hair cut. Her nails are still sharp as if they were barely dermal. Her face is not full or neat. Not only that upon picking her up I was told that she had diarrhea and they would have to test her and treat her $175 Um...no that's okay. Of course I knew they would come up with a way to try to receive more money because groupon businesses always do. Since her being home I have not witness any diarrhea. Hmmm...makes me wonder if she every really had it. Anyways at the end of the day the grooming cost me $70 because they charged $20 for dermal so they say. I never heard of anyone charging that much for dermal. Also they did not give me the 10% discount for first time grooming either. Other than that the ladies in the front were nice and my dog is home safe. Read Less
J Greg Tharp
20 Jun 2018
REPORT
A UGA Dawg Vet who loves dogs, cats and all of God's creatures. Dr. Tara Zak is one of the best veterinarians ever to treat my pets. She is extremely professional, competent and has a great personalit... Read More
A UGA Dawg Vet who loves dogs, cats and all of God's creatures. Dr. Tara Zak is one of the best veterinarians ever to treat my pets. She is extremely professional, competent and has a great personality when dealing with animals and their humans! Her staff is excellent and caring as well. I strongly recommend having Dr. Zak as your family physician for your four legged children (or other legged.) Read Less
Christopher Kormalos
11 Jun 2018
REPORT
Very kind, provided best care for our beloved chihuahua....Dr. Zack, a dog and animal lover herself, provided great care for our dogs, and mailed very kind remembrance gift following his passing. Very... Read More
Very kind, provided best care for our beloved chihuahua....Dr. Zack, a dog and animal lover herself, provided great care for our dogs, and mailed very kind remembrance gift following his passing. Very courteous staff, extremely understanding and genuine. Read Less
Joao S.
22 May 2018
REPORT
I have been taking my dog, Roxanne, to Dr. Zak for about 5 years now. The level or professionalism and courtesy from Dr. Zak and her staff is off the charts. We are always greeted with a smile and the... Read More
I have been taking my dog, Roxanne, to Dr. Zak for about 5 years now. The level or professionalism and courtesy from Dr. Zak and her staff is off the charts. We are always greeted with a smile and they've taken good care of Roxanne. Dr. Zak has a very good personal touch with the animals.....you can tell she truly cares for your dog and doesn't just see them as just aother patient/client. Roxanne is a 10 year old with a "not so great" rear right leg. Not only for check ups, but when we come merely to pick up her Flea/HW treatments, Dr. Zak will come out front and visit with her and usually she will even check her leg just to make sure she is alright. That, my friends, is a vet that cares and great customer service. Read Less
Kristin Ball
21 May 2018
REPORT
1st visit was for my Hamster The only Vet around for miles that would actually look at her. They were very kind despite the bad news we received. Reasonable prices as well.
Jessica O'Bryon
12 May 2018
REPORT
Every time we go here the staff are always very friendly & informative. I especially love Dr Johnson the weekend dr & the vet assistant I believe named Kati. We are always happy with the care & atten... Read More
Every time we go here the staff are always very friendly & informative. I especially love Dr Johnson the weekend dr & the vet assistant I believe named Kati. We are always happy with the care & attention my fur kid receives here. Read Less
Terry Rose
8 May 2018
REPORT
Our babies love Dr. Zack and staff.
Katherine Dempsey
17 Apr 2018
REPORT
We just picked up our dog from the boarding facility. It was our first time boarding him and we were concerned especially since he’s kind of a nervous dog and he has been having problems with allergie... Read More
We just picked up our dog from the boarding facility. It was our first time boarding him and we were concerned especially since he’s kind of a nervous dog and he has been having problems with allergies. They were very communicative and accommodating. He looked great when we picked him up and I can tell that he had a good time. They’re very affordable as well. You should give them a shot. P.S.- In terms of healthcare, they do take exotic pets, which can be hard to find. Read Less
Brooke R.
13 Apr 2018
REPORT
We had a pretty rough experience with Hamilton Plaza Animal Hospital. Our nieces' 17 year old dog, Noah, was having some hard days. He had grown some kind of tumor on his neck and was struggling a lot... Read More
We had a pretty rough experience with Hamilton Plaza Animal Hospital. Our nieces' 17 year old dog, Noah, was having some hard days. He had grown some kind of tumor on his neck and was struggling a lot. Unfortunately, it was time to let him go so we made an appointment here for a euthanasia and drove up to help the family. We aren't from the area, but this was close to our nieces' home and was recommended by a family friend. When we arrived, the receptionist had just answered a phone call about boarding. Noah immediately started freaking out and the receptionist continued talking on the phone instead of putting that customer on hold. She even made a comment about how she was having trouble hearing over Noah's cries. We were already having a difficult time, but we had to stand in the lobby with Noah crying, causing us to cry more, while the receptionist talked about boarding. We eventually made it to an exam room and went through with the process. He did not have a smooth transition. I don't want to go into the details on this, but it wasn't just going to sleep for him. I was refraining from leaving this review. I thought maybe the receptionist was new and Noah had a rare reaction or something. I tried to give them the benefit of the doubt, but I just received some mail from Hamilton Plaza that was unacceptable. The first was a bubble mailer with the paw print impression we asked for. The paw print was thrown into a ziplock bag and sealed in the mailer with no added protection. It arrived crumbled. That same day, we got a letter from them thanking us for trying them and that they hope to see us again soon. I feel that this letter shouldn't have been sent to someone who brought their dog in to be euthanized and it definitely stung to see that. Read Less
Alyssa Jolley
11 Apr 2018
REPORT
Not worth the time or money to go here for shoddy workmanship. A foster dog is now going to need extensive care for a problem that should not have occurred with a dental procedure to begin with should... Read More
Not worth the time or money to go here for shoddy workmanship. A foster dog is now going to need extensive care for a problem that should not have occurred with a dental procedure to begin with should suture material have been placed, and this clinic has offered nothing more than a free exam. They also blamed our refusal of other services on her mouth, when said services had nothing to do with the dental. Read Less
dora dora
11 Apr 2018
REPORT
So unhappy with my last visit. After a service was provided and the Dr came to talk to me I tried answering her questions and she cut me off three times completing my sentences for her advantage. If... Read More
So unhappy with my last visit. After a service was provided and the Dr came to talk to me I tried answering her questions and she cut me off three times completing my sentences for her advantage. If we can communicate we can't do business together. Secondly, after EVERY service provided I was charged more than the price originally given to me. I understand that sometimes problems happened and charges needed to be added. Not in my case. Very unhappy. Read Less
Alyssa J.
11 Apr 2018
REPORT
Not worth the time or money to go here for shoddy workmanship. A foster dog is now going to need extensive care for a problem that should not have occurred with a dental procedure to begin with should... Read More
Not worth the time or money to go here for shoddy workmanship. A foster dog is now going to need extensive care for a problem that should not have occurred with a dental procedure to begin with should suture material have been placed, and this clinic has offered nothing more than a free exam. They also blamed our refusal of other services on her mouth, when said services had nothing to do with the dental. Read Less
Leigh Anne Little
21 Mar 2018
REPORT
This woman is horrible! Don’t take your beloved fur babies to this torture chamber! Animals can’t talk so I am speaking on behalf of all of the abused animals who have been so mistreated at this woman... Read More
This woman is horrible! Don’t take your beloved fur babies to this torture chamber! Animals can’t talk so I am speaking on behalf of all of the abused animals who have been so mistreated at this woman’s hands. Staff is trained to treat all of these animals horribly. Groomers included Read Less
Tammy A.
28 Feb 2018
REPORT
Dr. Zak is the worst vet ever. She only wants to look at the simple stuff and ignores you when you try to explain what really is going on. She misdiagnosed our dog 3 times only to treat her ears. We t... Read More
Dr. Zak is the worst vet ever. She only wants to look at the simple stuff and ignores you when you try to explain what really is going on. She misdiagnosed our dog 3 times only to treat her ears. We took our dog to another vet immediately after our third visit and found out she had cancer. Our dog had to have surgery but is doing much better. Because of Hamilton Plaza Animal Hospital and Dr. Zak our dog had to suffer an additional two months to get properly diagnosed. I wish I could give negative stars. Read Less
Chris Kouns
15 Sep 2017
REPORT
There are not really words to express how poor our experience was with Dr. Zak and how much pain our dog went through as a result of her poor care. To begin with we brought our dog to her after she w... Read More
There are not really words to express how poor our experience was with Dr. Zak and how much pain our dog went through as a result of her poor care. To begin with we brought our dog to her after she was limping badly and appeared to have injured her front foot. My wife told her that she felt there was a problem with the pad of her foot and after the exam Dr. Zak indicated there was nothing wrong with the paw and felt she may have pulled a muscle or had some sort of soft tissue injury that would heal. So, we paid for doggie ibuprofen and and watched her worsen for another week. As she began to seriously try to walk with the paw held in the air we returned to Dr. Zak again asking for something to be done. This time Dr. Zak indicated they did not see anything last time and that x-rays would be the only way to find out if it was something more serious. Of course we did not want to risk our dog having a fracture we did not treat so she did the x-rays. The result... she could not see anything wrong? Again, she suggested may be some form of arthritis (our dog is getting older) or that we could try an even more expensive MRI? As the bill for the two visits and medication rose over $400 we opted for not doing the MRI but paid for the steroids suggested to help with the arthritis or tissue injury. Following another week of watching our dog suffer in pain we finally took to inspecting her paw ourselves (she has very furry feet and we combed through the fur on each toe) only to find an obvious infection and scab at the base of her nail! So, after going to Dr. Zak from 8/23 to 9/15 we discovered the cause of immense pain for our beloved dog. So, I called the office and spoke with the receptionist about how upset we were that our pet was in pain, we paid for two visits, including unnecessary xrays, and it was something that should have been seen the very first visit if she was examined thoroughly! The receptionist agrees that was terrible and offered to examine and offered to treat her for free. She also told me Dr. Zak would call my wife within a couple hours to discuss the issue. That was at 8:32 am ... after hours without a call from the doctor my wife finally got in to see the doctor and it only got worse from there. Although the receptionist offered to treat her for free the doctor said that the exam was free and actually shaved her paw to examine it without permission (we were told the dog was only going back to be weighed) to confirm yes, it indeed was an infection in her nail and that we would need to pay for it. My wife told her that we paid for unnecessary xrays and asked for a copy of them which the doctor told her they did not xray the paw when I brought her back, just the clavicle area... something that was not mentioned when I brought the dog because her condition worsened and she was struggling to put her paw on the ground. The doctor eventually gave us a disk and indicated the xrays were on there (we were taking the dog to another vet for a 2nd opinion) but guess what happened when the other vet put the disk in... empty! It is bad enough that we were encouraged to consider treatments for our suffering pet when a decent initial evaluation of her paw would have seen the scabs (which amazingly made it to the report we got from the vet) and considered it may be the cause of the pain our pet was feeling. But, what's worse is that our dog suffered for weeks unnecessarily and the best Dr. Zak could do is claim our disgust and upset reaction was not appropriate! If you would like to come by and see our dog's paw please email me, I will be glad to not only show you her injury, but, the two different reports the vet gave us explaining it and the empty x ray disk! Buyer beware.... what you pay for may not be needed and may be a result of sloppy examinations! Read Less
Zulema G.
22 Nov 2016
REPORT
Love taking kiru, I love how every time we come in it's always heather and Dr. Zak. You can tell they truely care, and I love how they don't pressure you to get extra services or products, keep up the... Read More
Love taking kiru, I love how every time we come in it's always heather and Dr. Zak. You can tell they truely care, and I love how they don't pressure you to get extra services or products, keep up the great work. And also after each visit they tend to call and check up ,looooove it. Read Less
Rebecca O.
25 Oct 2016
REPORT
My Pembroke Welsh Corgis (past/present) have been going to HPAH and Dr. Zak for many years.  Dr. Zak, Melissa, Heather and Dee are caring, responsible professionals and pet owners themselves.  When I ... Read More
My Pembroke Welsh Corgis (past/present) have been going to HPAH and Dr. Zak for many years.  Dr. Zak, Melissa, Heather and Dee are caring, responsible professionals and pet owners themselves.  When I had to put my senior rescue Corgi down, the entire staff supported and cried with me - just like family.  Now with my 3 year old Corgi, the HPAH staff is as much a part of his life, as I am!  I trust Dr. Zak completely, and her staff is first-class!  I highly recommend HPAH to any responsible/caring pet owner looking for real peace of mind when it comes to medical care for the furry members of their families. Read Less
zulema gutierrez
14 Sep 2016
REPORT
Love coming here , and I know my cat low key does too. Everytime I have emergency with my cat they are never too busy and they are so quick I'm usually out of there in like 1/2 hour. I definately reco... Read More
Love coming here , and I know my cat low key does too. Everytime I have emergency with my cat they are never too busy and they are so quick I'm usually out of there in like 1/2 hour. I definately recommend this to anyone that's looking for a doc for the furrbabies and I love how it's always the same staff, so they really know my pet Read Less
Danielle E.
2 Aug 2016
REPORT
Great all around.  Had to put my dog down and she made a house call with Heather, her Tech.  They were really awesome through the whole process.  It was last minute and they accommodate so well!  They... Read More
Great all around.  Had to put my dog down and she made a house call with Heather, her Tech.  They were really awesome through the whole process.  It was last minute and they accommodate so well!  They truly care about you and your pets!  Highly recommend. Read Less
P Ferguson
28 Jul 2016
REPORT
If I could give a ten star rating I would. I cannot say enough nice things about this vet and her team. Starting with the vet - Tara, she is super smart, caring and has always been willing to take... Read More
If I could give a ten star rating I would. I cannot say enough nice things about this vet and her team. Starting with the vet - Tara, she is super smart, caring and has always been willing to take the time to truly make me understand what is going on with my "babies". She has nursed them back to health after the emergency clinic in Buford had almost lost one of the girls. She has been working tirelessly to pin down what is going on with one of my poodles (she's getting better day by day). And then there is the team - gosh, I've only been going there about 5 years, but they all feel like family. You can tell that they truly care what happens to your babies and they are always so caring and gentle with them. I don't live near the clinic, it is about 45 minutes from my house, but she and her staff are definitely worth the drive. Read Less
Laurie Hansen Cooper- Coglianese
22 Jul 2016
REPORT
Dr Zac is the best Vet we have EVER had! Her entire staff is wonderful! Their love and compassion is clearly felt, and the care is second to none!
Karen Thieken
30 Jun 2016
REPORT
Our family has trusted Dr. Zak and the staff with our 2 dogs and 2 cats for over 5 years. They are never too busy to answer any questions we might have and we always feel very welcome when we come in.... Read More
Our family has trusted Dr. Zak and the staff with our 2 dogs and 2 cats for over 5 years. They are never too busy to answer any questions we might have and we always feel very welcome when we come in. Dr. Zak and her staff are wonderful. We were shocked and amazed when she helped our young cat overcome kidney and liver failure a few years ago. I would recommend this practice to anyone who wants to work with a vet practice that has an endless supply of knowledge, compassion and exceptional customer service! Read Less
Christine Bruning Douthart
20 Jun 2016
REPORT
Thank you for taking care of our Gypsy this weekend as she made her transition to the Rainbow Bridge. From the compassion and concern I got from the receptionist who took my call...to having the room... Read More
Thank you for taking care of our Gypsy this weekend as she made her transition to the Rainbow Bridge. From the compassion and concern I got from the receptionist who took my call...to having the room set up and ready for us as soon as we arrived...you helped our family incredibly by making our last moments with our beloved family member better. We appreciate you all! Read Less
Rosie Mullins
29 Apr 2016
REPORT
Thank you so much Dr Zak and staff for the wonderful care you give our Bella. Your compassion, care and knowledge of my dog breed has proven to be so beneficial to us! And Bella loves to see you!
Chris A.
23 Apr 2015
REPORT
Great experience! Great staff! I felt like Dr. Zak treated me like family...like my dog was her dog! I would definitely recommend her and to anyone in the Dacula area!
Lisa L.
8 Apr 2015
REPORT
great vet! Very friendly, excellent rates for services and products. thorough but not pressuring me for services. Highly recommend
Pam B.
22 Jan 2015
REPORT
Dr. Tara Zak and her crew are just, in a word awesome! I met Dr. Zak through business -Marketing Solutions - for direct mailings. I knew when I met her that I needed to utilize her services for our 2 ... Read More
Dr. Tara Zak and her crew are just, in a word awesome! I met Dr. Zak through business -Marketing Solutions - for direct mailings. I knew when I met her that I needed to utilize her services for our 2 boxers, which meant switching vets - but it was worth it! Storm and Nike love visiting the clinic and the atmosphere is so pet friendly. When our son brought in his new puppy for his first visit, Dr. Zak was very sweet and put him right to ease. Rommel loves going to HPAH and seeing all the staff for his annual visits. He refers all his buddies at the dog park to them ! Recently our son got another new puppy and we went straight to her for his first visit ! Even though we have recently moved to Monroe and our boys doctor will be just a few miles away in Dacula and well worth the drive! Thank You for your business Dr. Zak and be assured you will continue to have ours in the care of our four-legged son and grandson! Read Less
Brian R.
10 Dec 2014
REPORT
I have been taking my two black labs to Dr. Zak for over a year and I wouldn't take them anywhere else. She goes above and beyond to give your pet the treatment they need. She will care for and love y... Read More
I have been taking my two black labs to Dr. Zak for over a year and I wouldn't take them anywhere else. She goes above and beyond to give your pet the treatment they need. She will care for and love your pet like they're her own children. With outstanding veterinary medical knowledge and an unbelievably friendly staff, Hamilton Plaza Animal Hospital is by far the best vet clinic to take your pet! Read Less
Lisa S.
9 Dec 2014
REPORT
Hamilton Plaza Animal Hospital is the best !! Doctor very helpful and knowledgeable and staff is wonderful!! There are always disgruntled people, don't be swayed by bottom reviews that are strangely s... Read More
Hamilton Plaza Animal Hospital is the best !! Doctor very helpful and knowledgeable and staff is wonderful!! There are always disgruntled people, don't be swayed by bottom reviews that are strangely sent at the same day at same time?? Obviously same person ! Hamilton Plaza is great !!!! Read Less
Deb S.
27 Nov 2014
REPORT
The worst ever!! I wouldnt bring a dead dog there! Doctor needs to be re traineed dont bring a pet there if you love it
David T.
27 Nov 2014
REPORT
A horrible experience, I would never go back. Staff rude and the doctor did not know the difference between a cat and a dog!! Save your pets stay away
A Google User
3 Jan 2012
REPORT
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(770) 558-8800
1342 Auburn Road
Dacula Georgia 30019
Business Hours
Monday
Mon
08:00AM-17:30PM
Tuesday
Tue
08:00AM-17:30PM
Wednesday
Wed
08:00AM-17:30PM
Thursday
Thu
08:00AM-17:30PM
Friday
Fri
08:00AM-17:30PM
Saturday
Sat
08:00AM-12:00PM
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Hamilton Plaza Animal Hospital

Dacula, Georgia
(34)
1342 Auburn Road
Dacula Georgia 30019
Monday
08:00AM-17:30PM
Tuesday
08:00AM-17:30PM
Wednesday
08:00AM-17:30PM
Thursday
08:00AM-17:30PM
Friday
08:00AM-17:30PM
Saturday
08:00AM-12:00PM
Robert F.
26 Sep 2018
REPORT
horrible experience - go elsewheretook dogs in for simple groom(two morkies 5 and 10lbs), told they needed multiple vaccines to be able to stay, dogs had terrible allergic reactions, only one was trea... Read More
horrible experience - go elsewheretook dogs in for simple groom(two morkies 5 and 10lbs), told they needed multiple vaccines to be able to stay, dogs had terrible allergic reactions, only one was treated and said other dog was okay.  picked up and not home 5 mins and smaller dog (one that was "okay") started to throw up, pee, diarrhea, was shaking, red skin, bloodshot eyes and discolored gums. We took to another vet to have them treat her, both are doing well now.  My issue is I dropped off two healthy 2 year old dogs for a groom.  Hundreds of dollars later get back two dogs who went through terrible stress, almost death from reactions and was told to pick them up when not okay.  We called them to ask to bring the smaller dog in as she was in bad shape.  Was told "why would you come back here since your husband posted a bad review on FB"  - really?  what should I have posted? Read Less
Terry R.
4 Sep 2018
REPORT
All our fur babies love Dr. Zak and her staff! We have a husky and two kitties and they love Dr. Zack and all the staff, from those who greet them up front, to the groomers to the Veterinary assistanc... Read More
All our fur babies love Dr. Zak and her staff! We have a husky and two kitties and they love Dr. Zack and all the staff, from those who greet them up front, to the groomers to the Veterinary assistance. Our dog was attacked by two dogs in our neighborhood recently. Even though it was almost closing time Dr. Zak told us to bring him in. She checked him over and made sure the areas where the other dogs broke skin were cleaned and put antibacterial on the areas. She listened to my concerns and help me have a sigh of relief. Last October we had to put our beloved 13 year old kitty to sleep because of cancer. She explained everything to us and gave us time to say goodbye to our beloved Zackey. After he was gone they didn't rush us out. They knew we needed time to grieve and say our last goodbye. When we left, I saw tears in the staff's eyes. I knew he had the best care. I know how much they all love our pets too. Don't hesitate to bring your fur baby to Dr. Zak. She will care for them like her own. Read Less
Natasha F.
12 Jul 2018
REPORT
I purchased a groupon for boarding for $65 for 5 days. That's a pretty good deal. My dog is a 5lb yorkie house trained so she is not hard to deal with. Due to the fact that the groupon was a discount ... Read More
I purchased a groupon for boarding for $65 for 5 days. That's a pretty good deal. My dog is a 5lb yorkie house trained so she is not hard to deal with. Due to the fact that the groupon was a discount I decided to add grooming. I was told grooming would be $50. That's a deal as well because it included the nails cut, the hair cut, anal glands, and bow. I asked for them to dermal her nails as short as they can. Cut her body low with a full face. I am a bit disappointed in the hair cut. Her nails are still sharp as if they were barely dermal. Her face is not full or neat. Not only that upon picking her up I was told that she had diarrhea and they would have to test her and treat her $175 Um...no that's okay. Of course I knew they would come up with a way to try to receive more money because groupon businesses always do. Since her being home I have not witness any diarrhea. Hmmm...makes me wonder if she every really had it. Anyways at the end of the day the grooming cost me $70 because they charged $20 for dermal so they say. I never heard of anyone charging that much for dermal. Also they did not give me the 10% discount for first time grooming either. Other than that the ladies in the front were nice and my dog is home safe. Read Less
J Greg Tharp
20 Jun 2018
REPORT
A UGA Dawg Vet who loves dogs, cats and all of God's creatures. Dr. Tara Zak is one of the best veterinarians ever to treat my pets. She is extremely professional, competent and has a great personalit... Read More
A UGA Dawg Vet who loves dogs, cats and all of God's creatures. Dr. Tara Zak is one of the best veterinarians ever to treat my pets. She is extremely professional, competent and has a great personality when dealing with animals and their humans! Her staff is excellent and caring as well. I strongly recommend having Dr. Zak as your family physician for your four legged children (or other legged.) Read Less
Christopher Kormalos
11 Jun 2018
REPORT
Very kind, provided best care for our beloved chihuahua....Dr. Zack, a dog and animal lover herself, provided great care for our dogs, and mailed very kind remembrance gift following his passing. Very... Read More
Very kind, provided best care for our beloved chihuahua....Dr. Zack, a dog and animal lover herself, provided great care for our dogs, and mailed very kind remembrance gift following his passing. Very courteous staff, extremely understanding and genuine. Read Less
Joao S.
22 May 2018
REPORT
I have been taking my dog, Roxanne, to Dr. Zak for about 5 years now. The level or professionalism and courtesy from Dr. Zak and her staff is off the charts. We are always greeted with a smile and the... Read More
I have been taking my dog, Roxanne, to Dr. Zak for about 5 years now. The level or professionalism and courtesy from Dr. Zak and her staff is off the charts. We are always greeted with a smile and they've taken good care of Roxanne. Dr. Zak has a very good personal touch with the animals.....you can tell she truly cares for your dog and doesn't just see them as just aother patient/client. Roxanne is a 10 year old with a "not so great" rear right leg. Not only for check ups, but when we come merely to pick up her Flea/HW treatments, Dr. Zak will come out front and visit with her and usually she will even check her leg just to make sure she is alright. That, my friends, is a vet that cares and great customer service. Read Less
Kristin Ball
21 May 2018
REPORT
1st visit was for my Hamster The only Vet around for miles that would actually look at her. They were very kind despite the bad news we received. Reasonable prices as well.
Jessica O'Bryon
12 May 2018
REPORT
Every time we go here the staff are always very friendly & informative. I especially love Dr Johnson the weekend dr & the vet assistant I believe named Kati. We are always happy with the care & atten... Read More
Every time we go here the staff are always very friendly & informative. I especially love Dr Johnson the weekend dr & the vet assistant I believe named Kati. We are always happy with the care & attention my fur kid receives here. Read Less
Terry Rose
8 May 2018
REPORT
Our babies love Dr. Zack and staff.
Katherine Dempsey
17 Apr 2018
REPORT
We just picked up our dog from the boarding facility. It was our first time boarding him and we were concerned especially since he’s kind of a nervous dog and he has been having problems with allergie... Read More
We just picked up our dog from the boarding facility. It was our first time boarding him and we were concerned especially since he’s kind of a nervous dog and he has been having problems with allergies. They were very communicative and accommodating. He looked great when we picked him up and I can tell that he had a good time. They’re very affordable as well. You should give them a shot. P.S.- In terms of healthcare, they do take exotic pets, which can be hard to find. Read Less
Brooke R.
13 Apr 2018
REPORT
We had a pretty rough experience with Hamilton Plaza Animal Hospital. Our nieces' 17 year old dog, Noah, was having some hard days. He had grown some kind of tumor on his neck and was struggling a lot... Read More
We had a pretty rough experience with Hamilton Plaza Animal Hospital. Our nieces' 17 year old dog, Noah, was having some hard days. He had grown some kind of tumor on his neck and was struggling a lot. Unfortunately, it was time to let him go so we made an appointment here for a euthanasia and drove up to help the family. We aren't from the area, but this was close to our nieces' home and was recommended by a family friend. When we arrived, the receptionist had just answered a phone call about boarding. Noah immediately started freaking out and the receptionist continued talking on the phone instead of putting that customer on hold. She even made a comment about how she was having trouble hearing over Noah's cries. We were already having a difficult time, but we had to stand in the lobby with Noah crying, causing us to cry more, while the receptionist talked about boarding. We eventually made it to an exam room and went through with the process. He did not have a smooth transition. I don't want to go into the details on this, but it wasn't just going to sleep for him. I was refraining from leaving this review. I thought maybe the receptionist was new and Noah had a rare reaction or something. I tried to give them the benefit of the doubt, but I just received some mail from Hamilton Plaza that was unacceptable. The first was a bubble mailer with the paw print impression we asked for. The paw print was thrown into a ziplock bag and sealed in the mailer with no added protection. It arrived crumbled. That same day, we got a letter from them thanking us for trying them and that they hope to see us again soon. I feel that this letter shouldn't have been sent to someone who brought their dog in to be euthanized and it definitely stung to see that. Read Less
Alyssa Jolley
11 Apr 2018
REPORT
Not worth the time or money to go here for shoddy workmanship. A foster dog is now going to need extensive care for a problem that should not have occurred with a dental procedure to begin with should... Read More
Not worth the time or money to go here for shoddy workmanship. A foster dog is now going to need extensive care for a problem that should not have occurred with a dental procedure to begin with should suture material have been placed, and this clinic has offered nothing more than a free exam. They also blamed our refusal of other services on her mouth, when said services had nothing to do with the dental. Read Less
dora dora
11 Apr 2018
REPORT
So unhappy with my last visit. After a service was provided and the Dr came to talk to me I tried answering her questions and she cut me off three times completing my sentences for her advantage. If... Read More
So unhappy with my last visit. After a service was provided and the Dr came to talk to me I tried answering her questions and she cut me off three times completing my sentences for her advantage. If we can communicate we can't do business together. Secondly, after EVERY service provided I was charged more than the price originally given to me. I understand that sometimes problems happened and charges needed to be added. Not in my case. Very unhappy. Read Less
Alyssa J.
11 Apr 2018
REPORT
Not worth the time or money to go here for shoddy workmanship. A foster dog is now going to need extensive care for a problem that should not have occurred with a dental procedure to begin with should... Read More
Not worth the time or money to go here for shoddy workmanship. A foster dog is now going to need extensive care for a problem that should not have occurred with a dental procedure to begin with should suture material have been placed, and this clinic has offered nothing more than a free exam. They also blamed our refusal of other services on her mouth, when said services had nothing to do with the dental. Read Less
Leigh Anne Little
21 Mar 2018
REPORT
This woman is horrible! Don’t take your beloved fur babies to this torture chamber! Animals can’t talk so I am speaking on behalf of all of the abused animals who have been so mistreated at this woman... Read More
This woman is horrible! Don’t take your beloved fur babies to this torture chamber! Animals can’t talk so I am speaking on behalf of all of the abused animals who have been so mistreated at this woman’s hands. Staff is trained to treat all of these animals horribly. Groomers included Read Less
Tammy A.
28 Feb 2018
REPORT
Dr. Zak is the worst vet ever. She only wants to look at the simple stuff and ignores you when you try to explain what really is going on. She misdiagnosed our dog 3 times only to treat her ears. We t... Read More
Dr. Zak is the worst vet ever. She only wants to look at the simple stuff and ignores you when you try to explain what really is going on. She misdiagnosed our dog 3 times only to treat her ears. We took our dog to another vet immediately after our third visit and found out she had cancer. Our dog had to have surgery but is doing much better. Because of Hamilton Plaza Animal Hospital and Dr. Zak our dog had to suffer an additional two months to get properly diagnosed. I wish I could give negative stars. Read Less
Chris Kouns
15 Sep 2017
REPORT
There are not really words to express how poor our experience was with Dr. Zak and how much pain our dog went through as a result of her poor care. To begin with we brought our dog to her after she w... Read More
There are not really words to express how poor our experience was with Dr. Zak and how much pain our dog went through as a result of her poor care. To begin with we brought our dog to her after she was limping badly and appeared to have injured her front foot. My wife told her that she felt there was a problem with the pad of her foot and after the exam Dr. Zak indicated there was nothing wrong with the paw and felt she may have pulled a muscle or had some sort of soft tissue injury that would heal. So, we paid for doggie ibuprofen and and watched her worsen for another week. As she began to seriously try to walk with the paw held in the air we returned to Dr. Zak again asking for something to be done. This time Dr. Zak indicated they did not see anything last time and that x-rays would be the only way to find out if it was something more serious. Of course we did not want to risk our dog having a fracture we did not treat so she did the x-rays. The result... she could not see anything wrong? Again, she suggested may be some form of arthritis (our dog is getting older) or that we could try an even more expensive MRI? As the bill for the two visits and medication rose over $400 we opted for not doing the MRI but paid for the steroids suggested to help with the arthritis or tissue injury. Following another week of watching our dog suffer in pain we finally took to inspecting her paw ourselves (she has very furry feet and we combed through the fur on each toe) only to find an obvious infection and scab at the base of her nail! So, after going to Dr. Zak from 8/23 to 9/15 we discovered the cause of immense pain for our beloved dog. So, I called the office and spoke with the receptionist about how upset we were that our pet was in pain, we paid for two visits, including unnecessary xrays, and it was something that should have been seen the very first visit if she was examined thoroughly! The receptionist agrees that was terrible and offered to examine and offered to treat her for free. She also told me Dr. Zak would call my wife within a couple hours to discuss the issue. That was at 8:32 am ... after hours without a call from the doctor my wife finally got in to see the doctor and it only got worse from there. Although the receptionist offered to treat her for free the doctor said that the exam was free and actually shaved her paw to examine it without permission (we were told the dog was only going back to be weighed) to confirm yes, it indeed was an infection in her nail and that we would need to pay for it. My wife told her that we paid for unnecessary xrays and asked for a copy of them which the doctor told her they did not xray the paw when I brought her back, just the clavicle area... something that was not mentioned when I brought the dog because her condition worsened and she was struggling to put her paw on the ground. The doctor eventually gave us a disk and indicated the xrays were on there (we were taking the dog to another vet for a 2nd opinion) but guess what happened when the other vet put the disk in... empty! It is bad enough that we were encouraged to consider treatments for our suffering pet when a decent initial evaluation of her paw would have seen the scabs (which amazingly made it to the report we got from the vet) and considered it may be the cause of the pain our pet was feeling. But, what's worse is that our dog suffered for weeks unnecessarily and the best Dr. Zak could do is claim our disgust and upset reaction was not appropriate! If you would like to come by and see our dog's paw please email me, I will be glad to not only show you her injury, but, the two different reports the vet gave us explaining it and the empty x ray disk! Buyer beware.... what you pay for may not be needed and may be a result of sloppy examinations! Read Less
Zulema G.
22 Nov 2016
REPORT
Love taking kiru, I love how every time we come in it's always heather and Dr. Zak. You can tell they truely care, and I love how they don't pressure you to get extra services or products, keep up the... Read More
Love taking kiru, I love how every time we come in it's always heather and Dr. Zak. You can tell they truely care, and I love how they don't pressure you to get extra services or products, keep up the great work. And also after each visit they tend to call and check up ,looooove it. Read Less
Rebecca O.
25 Oct 2016
REPORT
My Pembroke Welsh Corgis (past/present) have been going to HPAH and Dr. Zak for many years.  Dr. Zak, Melissa, Heather and Dee are caring, responsible professionals and pet owners themselves.  When I ... Read More
My Pembroke Welsh Corgis (past/present) have been going to HPAH and Dr. Zak for many years.  Dr. Zak, Melissa, Heather and Dee are caring, responsible professionals and pet owners themselves.  When I had to put my senior rescue Corgi down, the entire staff supported and cried with me - just like family.  Now with my 3 year old Corgi, the HPAH staff is as much a part of his life, as I am!  I trust Dr. Zak completely, and her staff is first-class!  I highly recommend HPAH to any responsible/caring pet owner looking for real peace of mind when it comes to medical care for the furry members of their families. Read Less
zulema gutierrez
14 Sep 2016
REPORT
Love coming here , and I know my cat low key does too. Everytime I have emergency with my cat they are never too busy and they are so quick I'm usually out of there in like 1/2 hour. I definately reco... Read More
Love coming here , and I know my cat low key does too. Everytime I have emergency with my cat they are never too busy and they are so quick I'm usually out of there in like 1/2 hour. I definately recommend this to anyone that's looking for a doc for the furrbabies and I love how it's always the same staff, so they really know my pet Read Less
Danielle E.
2 Aug 2016
REPORT
Great all around.  Had to put my dog down and she made a house call with Heather, her Tech.  They were really awesome through the whole process.  It was last minute and they accommodate so well!  They... Read More
Great all around.  Had to put my dog down and she made a house call with Heather, her Tech.  They were really awesome through the whole process.  It was last minute and they accommodate so well!  They truly care about you and your pets!  Highly recommend. Read Less
P Ferguson
28 Jul 2016
REPORT
If I could give a ten star rating I would. I cannot say enough nice things about this vet and her team. Starting with the vet - Tara, she is super smart, caring and has always been willing to take... Read More
If I could give a ten star rating I would. I cannot say enough nice things about this vet and her team. Starting with the vet - Tara, she is super smart, caring and has always been willing to take the time to truly make me understand what is going on with my "babies". She has nursed them back to health after the emergency clinic in Buford had almost lost one of the girls. She has been working tirelessly to pin down what is going on with one of my poodles (she's getting better day by day). And then there is the team - gosh, I've only been going there about 5 years, but they all feel like family. You can tell that they truly care what happens to your babies and they are always so caring and gentle with them. I don't live near the clinic, it is about 45 minutes from my house, but she and her staff are definitely worth the drive. Read Less
Laurie Hansen Cooper- Coglianese
22 Jul 2016
REPORT
Dr Zac is the best Vet we have EVER had! Her entire staff is wonderful! Their love and compassion is clearly felt, and the care is second to none!
Karen Thieken
30 Jun 2016
REPORT
Our family has trusted Dr. Zak and the staff with our 2 dogs and 2 cats for over 5 years. They are never too busy to answer any questions we might have and we always feel very welcome when we come in.... Read More
Our family has trusted Dr. Zak and the staff with our 2 dogs and 2 cats for over 5 years. They are never too busy to answer any questions we might have and we always feel very welcome when we come in. Dr. Zak and her staff are wonderful. We were shocked and amazed when she helped our young cat overcome kidney and liver failure a few years ago. I would recommend this practice to anyone who wants to work with a vet practice that has an endless supply of knowledge, compassion and exceptional customer service! Read Less
Christine Bruning Douthart
20 Jun 2016
REPORT
Thank you for taking care of our Gypsy this weekend as she made her transition to the Rainbow Bridge. From the compassion and concern I got from the receptionist who took my call...to having the room... Read More
Thank you for taking care of our Gypsy this weekend as she made her transition to the Rainbow Bridge. From the compassion and concern I got from the receptionist who took my call...to having the room set up and ready for us as soon as we arrived...you helped our family incredibly by making our last moments with our beloved family member better. We appreciate you all! Read Less
Rosie Mullins
29 Apr 2016
REPORT
Thank you so much Dr Zak and staff for the wonderful care you give our Bella. Your compassion, care and knowledge of my dog breed has proven to be so beneficial to us! And Bella loves to see you!
Chris A.
23 Apr 2015
REPORT
Great experience! Great staff! I felt like Dr. Zak treated me like family...like my dog was her dog! I would definitely recommend her and to anyone in the Dacula area!
Lisa L.
8 Apr 2015
REPORT
great vet! Very friendly, excellent rates for services and products. thorough but not pressuring me for services. Highly recommend
Pam B.
22 Jan 2015
REPORT
Dr. Tara Zak and her crew are just, in a word awesome! I met Dr. Zak through business -Marketing Solutions - for direct mailings. I knew when I met her that I needed to utilize her services for our 2 ... Read More
Dr. Tara Zak and her crew are just, in a word awesome! I met Dr. Zak through business -Marketing Solutions - for direct mailings. I knew when I met her that I needed to utilize her services for our 2 boxers, which meant switching vets - but it was worth it! Storm and Nike love visiting the clinic and the atmosphere is so pet friendly. When our son brought in his new puppy for his first visit, Dr. Zak was very sweet and put him right to ease. Rommel loves going to HPAH and seeing all the staff for his annual visits. He refers all his buddies at the dog park to them ! Recently our son got another new puppy and we went straight to her for his first visit ! Even though we have recently moved to Monroe and our boys doctor will be just a few miles away in Dacula and well worth the drive! Thank You for your business Dr. Zak and be assured you will continue to have ours in the care of our four-legged son and grandson! Read Less
Brian R.
10 Dec 2014
REPORT
I have been taking my two black labs to Dr. Zak for over a year and I wouldn't take them anywhere else. She goes above and beyond to give your pet the treatment they need. She will care for and love y... Read More
I have been taking my two black labs to Dr. Zak for over a year and I wouldn't take them anywhere else. She goes above and beyond to give your pet the treatment they need. She will care for and love your pet like they're her own children. With outstanding veterinary medical knowledge and an unbelievably friendly staff, Hamilton Plaza Animal Hospital is by far the best vet clinic to take your pet! Read Less
Lisa S.
9 Dec 2014
REPORT
Hamilton Plaza Animal Hospital is the best !! Doctor very helpful and knowledgeable and staff is wonderful!! There are always disgruntled people, don't be swayed by bottom reviews that are strangely s... Read More
Hamilton Plaza Animal Hospital is the best !! Doctor very helpful and knowledgeable and staff is wonderful!! There are always disgruntled people, don't be swayed by bottom reviews that are strangely sent at the same day at same time?? Obviously same person ! Hamilton Plaza is great !!!! Read Less
Deb S.
27 Nov 2014
REPORT
The worst ever!! I wouldnt bring a dead dog there! Doctor needs to be re traineed dont bring a pet there if you love it
David T.
27 Nov 2014
REPORT
A horrible experience, I would never go back. Staff rude and the doctor did not know the difference between a cat and a dog!! Save your pets stay away
A Google User
3 Jan 2012
REPORT
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