Great hospital for pets! I went with my little beagle, he was really sick, and quickly the doctor did exams and found my dog had neumonía!!!, with a few chances to survive. But fortunately they gave the perfect treatment and save my dog! Read Less

The staff here is fantastic! Just be sure to ask questions if you have any! The vet will be in and out pretty quickly but is happy to answer questions if you ask. We have 4 dogs and this is the only place I trust with my fur babies. Read Less

I love this vet for my dog! I'm first time fur mommy and coming here has been the best experience. My dog loves it here also! The staff here are so nice. I have never had a bad experience! I highly recommend! Read Less

I have used this vet since 1998 for my dog when they were at the other location. Dr. Pam did 3 eye surgeries on my dog. I got away for them for a few years and ended up with a lot of cats. I had no problem with the vets just the staff. I have a cat that they did surgery on because he has UT problems and they put him on prescription food. They kept the food for other clients but somehow didn't keep my kind. They let him go without food bc he won't eat chicken because it was up to me to call on Tuesdays an order it. I was constantly treated this way bc I have a strong personality and GRACE the office mgr. Didn't like me. I tried to get the vet to call me but I'm sure he didn't get the message, but when I told her I wanted to make an appointment talk to him, she sent all my files and told me to go somewhere else. I'm sure dr. Pam didn't hear the whole story because she signed it. Is this a caring vet that knew my pet had a problem and wouldn't keep his food? You can't get it at another vet bc they keep it for thier patients and you can't get it at Pets Mart. Wow, some caring vet!!!!!!! I hope Doc Pam reads this and sees what her office (little girl) is doing. Read Less

1 bad review can wreak havoc. I have been going here for 15 years and would never go anywhere else. DR Ken knows all my dogs and cats and I feel they are in great hands. Front desk staff is usually awesome. Maybe they had a bad day the day the previous reviewer was there but they are human like the rest of us. EPAH is AWESOME Read Less

We have a pair of pet rabbits and a Springer Spaniel. These folks, especially Dr. Pam, are knowledgeable and very helpful when it comes to telling you what to do for your pet to save you $$. They have taken good care of our animals and will continue to do so while I live in this area. Darrell and Kathy C. Read Less

I have been bringing my fur babies here for years. Dr. Brittany has been there with us when we put two babies to sleep. She and the staff were very kind and supportive through the entire process and gave us the time we needed to cry and say our goodbyes beforehand. I really felt this helped give my daughter some comfort to know she made the right decision. Dr. Ken helped me greatly with a rescue that another vet wanted to put down. She had been abused to the point that she had a fractured pelvis and a spinal injury and her only form of mobility was to "army crawl". He was there to help treat every step of the way. It took her six months to learn to stand and walk, but she did it. During that time, we had many vet visits to follow her progress and he could have charged me full price, but didn't. I feel that I and my babies have made such a connection with the staff that I can't imagine going anywhere else. It means alot to me when they walk in with tails wagging rather than acting scared. Read Less

This place is horrible, staff is so unfriendly! There are 1 or 2 girls up front that are nice but for the most part rude! Dr. Pam needs her veterinarian license revoked, she has not only misdiagnosed my dog but others that i know of. Her misdiagnosis of my pet may be her life. I am still hanging in there with with my dog in hopes of recovery, i now go to another vet who is trying to treat her for a condition that this vet let go on untreated after multiple office visits. If your office is just too overwhelmed by patients and overbooked you need to quit taking new patients, obviously you are too busy to thoroughly exam and diagnosis what an animal has. Every time i call the office it: "please hold!" every time i come in i wait in the waiting room for 30 min+ These pets are like our kids and we expect to be treated like we are appreciated and you understand our concern for our pets! PLEASE GET A NEW VET OR DONT GO HERE!!!!!! I URGE YOU!!! Read Less

if i could put 0 stars i would. This is going to be long but please read it all, i know i see a few bad reviews on something and think ah that wont happen to my pet there are several good reviews. If you even see one bad review i urge you to see a new vet! first off i dread that i have taken my dogs here for 6 years ( for shots and spayed) never actually had a problem where i needed to see the doctor. So my dog started to get very sick, fever, lethargic, lame on limbs wouldn't eat took her in. Dr Pam seen her and just her an antibiotic sent me home... came back less than a week later, still sick she said well just let me put her on a stronger antibiotic, she lost weight and still had fever, told me not to bring her back til she had a new symptom or gets worse well everything the same but i brought her back again anyways, lost more weight and still has fever, she took xray and bloodwork said everything looks fine $550.00 and 3 weeks later still no diagnosis, said well idk u need to see a specialist. So i decided to get a second opinion, took her to New Hope animal hospital yesterday ( which might i add staff was very friendly and the dr was amazing actually took more than 10 min with me and i didnt even have a wait time) He looked at her bloodwork and immediately saw abnormalities, he said he couldnt believe that the other vet let her go this long with a fever - gave her a shot for fever reducing and also an I.V of fluids b/c she was so dehydrated from not eating/drinking. He said she has a septic infection ( she was basically in septic shock) she had amazing results since i have been home, today she is starting to run a fever again, but i am praying she can pull thru, once u get to septic shock point mortality rate greatly increases. Due to Dr. Pams lack of knowledge and concern i may loose my 3 year old dachshund. I hope she is strong enough to pull thru i have a follow up tomorrow at new hope. All i am saying is i am sure your prob is different but please beware. and New Hope has ZERO bad reviews and i can see why! Also just found out today Dr. Pam had diagnosed my friends dog with kennel cough and after meds continued to cough, she then noticed the dog coughed and puked and there were worms in her throwup/ she misdiagnosed that dog as well, the dog was so infested with worms at that point luckily another vet was able to save her baby. Even if my pet does not make it thru all this i will continue to go to new hope for my vet care for my other dog, he has at least tried to fix what could have been fixed if i went to him in the first place. It just saddens me so bad if you pet is like a child to you will understand what i have been going through.. Good Luck Dont go here for your pet if you love your pet! Read Less