*Long story of 3 separate occasions, so for the TL:DR population, Clairmont Animal Hospital and staff are GREAT!!! The quality trumps the price. This place is well worth it, because no one said owning... Read More
*Long story of 3 separate occasions, so for the TL:DR population, Clairmont Animal Hospital and staff are GREAT!!! The quality trumps the price. This place is well worth it, because no one said owning and caring for one's pets would be cheap*
I have had the unfortunate pleasure of having to come to Clairmont Animal Hospital for 3 events in less than a year for one cat. First with Dr. Hiro, then Dr. Desai, and now with Dr. Smith. This establishment and staff have always gone above and beyond and I can't thank or praise them enough for their professionalism, dedication to their jobs and clients, and most of all their compassion.
I was sent to them initially by my vet for what I thought was an emergency issue, but turned out to be indigestion. Thank you, Dr. Hiro. Not more than a week later or so later, I had to turn around for a true emergency. My cat already was exhibiting signs of an upper respiratory infection, which I was going to address, but she went out and didn't come back for 24 hours. When she did return, she had fluid coming from her ear, head tilted, and couldn't walk straight. I thought she had been hit by a car, so I immediately took her to an emergency vet clinic. Was told it was an inner ear issue and if she didn't improve within the next 3 days to bring her back. (Cost $500) Her condition was in rapid decline when I brought her home that same night, so I called my vet the next day who suggested I take her to Clairmont because I couldn't be seen by them until Monday.
I met Dr. Desai that day. She was very calm, told me truths, but always insisted on a good outcome with a trying spirit. All throughout my visit I was expecting to hear "we can always put her down," something I've been told twice before with my other cats , and was expecting to hear again, but she never came close to insisting that option, even though I could see in her face that she knew that there was a negative possibility, but she kept telling me "we're going to try." My cat ended up having a 3 day stay in the hospital, and Dr. Desai even came in on her off day to check on her progress. She made a miraculous recovery, it even astounded the staff. The hospital stay + aftercare (less than $500).
Recently we had to return for a fractured femur. I was sent to St. Francis (another AMAZING group of people) who took x-rays and gave me options for surgery ($4k-$7k) or amputation ($1,500-$4k) with 2 other establishments, but I ended up back with Clairmont. I settled on the cheaper option of amputation, but felt terrible because it was a fracture, not a break. Dr. Desai and Dr. Smith both called me and spoke with me about the situation and both expressed that they felt that the leg could be saved. I was devastated because besides the fact that surgery is beyond expensive, each establishment wanted their money upfront. Family and friends told me to put my cat down, but if there's a will, there's a way, and Dr. Smith and his staff worked with me to make the surgery possible.
Now I have a very happy, titanium limbed cat, thanks to Dr. Smith and his amazing colleagues and staff. =.= Read Less