Hard to believe that I am writing a bad review about this vet. My prior experiences with them have been great. I have an older black lab that is very difficult to transport who quickly developed some concerning symptoms. I called the office and was advised that I would need to bring him in given what I relayed to them about his condition. I went to considerable trouble (taking time off of work, recruiting help to load him, and driving out to Ellerslie) to get him to the office. We were on time and there was one other patient in the back office and we were told that the final patient of the day was scheduled an hour after our appointment. The receptionist was friendly and helpful. The associate vet, who I was not expecting to see since I had requested Dr. Cary, came out front and started to escort us to the back office. My lab became more stressed (it's a tight office) and she offered to examine him in the waiting area. Which was fine.  The problem is that she gave him a cursory exam in a few short minutes and diagnosed him as having a mild case of gingivitis - which in my opinion would not have brought on the symptoms he is experiencing so quickly or to the degree that they presented. She recommended I bring him back in February to have his teeth cleaned. When I went on to explain the symptoms further, she brushed my concerns off. When I went on to explain to her that I had contacted the office and explained the obstacles that I would have to overcome to make the appointment, she responded by telling me that she had accommodated me by examining my dog in the front office (again, there were no other patients in the building). Dr. Cary walked in about that time and she asked me if I would like a second opinion. I said that I would. She went back and spoke to Dr. Cary and came back out to inform me that Dr. Cary could give me a second opinion if I made another appointment. I declined! I don't feel you can get adequate care from a disinterested medical professional of any kind. I will not use their services again. Read Less

I cannot begin to say how great is this vet clinic. From checking in, to exams and procedures, to checking out, their staff is extremely friendly, thorough yet gentle with pets, and the vet talks you through every step, explaining WHY! Even though we had no issues and appreciated our previous vet, we sincerely appreciated their procedures so much, we now have a new vet! Read Less

The vet office is amazing! Staff was excellent, especially when finding a pup on the side of the road. They were able to fit me in their schedule immediately and were very knowledgeable. They have also come out to my property before to trim my pigs hooves (that was very interesting) and i should have left a review then for how excellent the service was at that time. I don’t have many pics but this place is very convenient for country people and the vet to pet service is amazing. Thank you so very much! Read Less