Friendship Springs Veterinary Care

Boarded our greyhound with them for a weekend.  Paid extra for additional walks.  Picked up our pup on Monday and he had pissed his bed, had a 3 inch scrape up his leg (which has not healed yet), and He came home drinking a ton of water which he never does since he eats raw. They put our greyhound's life at risk, injured him and didn't care for him at all.  Come to find out they Gave us double dosed flea and tick the first visit we had with them. A heart worm combination with Flea &tick and then a separate flea & tick to give him. Basically over dosed our pup on flea & tick. Rude and inconsiderate vet!  If you care for your pup don't take them here.  They are only interested in taking your $ than truly caring for your pups! Read Less

Dr. Cutchin is a wonderful veterinarian, no matter how busy the office is he always comes in and speaks to me personally and answers all my questions. We have had to take our small dog in twice for emergency care both times the office was packed and both times he made time for us and gave our babies excellent care. I trust both Dr. Cutchin and his staff with all of our fur babies. Read Less

Dr. Trey and his staff are WONDERFUL!!!!  I have been using him for 4 years, 2 greyhounds and a boxer.  He is knowledgeable, up to date and well informed, and he answers my questions.  He may not have the "warm fuzzy" that some people desperately need but I'm not looking for a "Stevie Sunshine" - I just want him to take good care of my furbabies.  As for the cost, I don't find his office any more expensive that others when you AVERAGE everything out.  If he makes recommendations regarding food, medication/shots, etc., it's because he believes it's in the best interest of your pet. Read Less

This place takes good care of our many fur babies. The entire team is great and care about our animals. The vet, Dr. Cutchins, has a wealth of knowledge and experience. The entirety of the staff has been very pleasant. Thank you for the 3+ years of top notch service. I've read through other reviews wherein reviewers were complaining about price. I've found the price to match the quality of service rendered. Furthermore, we were informed of a price estimate before any procedure and the bill was always very close. Read Less

I'm a little hesitant to review anything important like this because I don't want to put a hex on it like I normally do so bear in mind that everything is subject to change without notice. My experience with this vet has been far better than other vets, specifically Dr Cutchin. Right off the bat, you can tell he is someone who lives and breathes his work both on and off the job. It's like it's a hobby for him. He can sit there explain something well beyond what someone would do if it was just something they did for a living. I can just picture him in his off time reading up on zoological pathogens and stuff. What I also really like is the ease of getting an appointment (when they answer the phone and/or return your messages, couggh cough) and the free re-examinations. I know the number one complaint with vets is the cost and veterinary care is expensive. Why wouldn't it be? It's for-profit medical care just like when you and I go to the doctor. The vets go to medical school. They have student loans to pay off plus all the usual expenses of running a practice. It costs a lot. They don't do it for fun, they do it to make a living. People like me ask for a scrip and buy the meds somewhere cheaper and they're left having to charge more for other services. I haven't noticed anywhere being significantly cheaper and in fact I have noticed the routine stuff was cheaper than other vets. Again, that can change. Some things I have observed that I would change, in case they're reading this... When there is something minor (not surgery) that they take the animals in the back for and I ask if I could be there, I'd like for them to say yes. Other vets have let me go in the back when I ask. Just saying. They also get a little weird when the exam is over and you're about to leave the exam room and they tell you to wait there for a moment. I don't know what the heck that is all about but they come back several minutes later. One time I asked why they did that and they said it was because there was a pitbull outside. Another time they said there was another dog coming through the hallway. It's just kind of weird. So what, there''s another dog. Big deal. Just sounds like there's another reason like they are trying to sneak in some sort of extra-terrestrial and they don't want anyone to see it. Another thing I have noticed is that they do not have an attached secure area to walk the dogs that may be boarding there. Behind the shopping center there is a service driveway (a fairly busy one that) that they must walk across with the leashed dogs to what looks like shopping center common area next to a detention pond fairly close to GA 374. That would make me a little nervous with my dogs who, under the right circumstances, would chase a squirrel right off a cliff, taking me or my dismembered limbs along with them. I would be hesitant to board there for that reason alone, not having a secure fenced yard area. You can't train the prey drive out of dogs. I'd recommend this vet. At least for now! Read Less

Horrible service. I called to make an appt to have my pet be seen. I drove a long way- when i arrive the lady tells me the office charge given over the phone was wrong. It was a $50. I was told $30 just to get a dental estimate. Lack of service at their error. Obviously they didn't want my services or my money. Go somewhere else!!! Read Less

I have to say we found this veterinary practice to be unbelievably expensive for any service outside of exam and shots. Plan on spending a small fortune here. Our new vet is more of a people person, was $110 less for the exact same procedure, not to mention walked me out to my car personally with my pets after the procedure was performed. The care my animals received at friendship springs was fine, staff very friendly, just very expensive. We found Dr. Cutchin to be very knowledable however he made us feel as if we were bothering him just to ask basic questions. Dr. Cutchin is good with animals from our experience. Do to the inflated costs for services we are driving a good distance farther to another Vet whom was recommend to us by a friend and are very happy with our new Veterinarian. Read Less

Be prepared to pay a lot here.The lady at the front desk is wonderful as is the staff.  Dr. Cutchin is good with animals and very knowledgeable, but not a warm and fuzzy personality. We felt as if we were bothering him with the questions we had.  Outside of the vaccine for life program the prices for everything else are inflated, be prepared to pay alot here.  We ended up taking our babies to another Vet clear across town, way out of the way who was friendlier and did not have their hands in our pocketbook. Read Less

First and last time visiting. Very unhappy with the service provided during my appointment this morning, 03/09/17. My dog, 2 years old 3lb chihuahua, much like any other dog was a bit shakey and nervous about the visit. As soon as i got there the first thing they did was to bring a mouth guard to put on her. Although i believed a bit of getting to know her would do the trick, I had no issue with this and agreed to have it done. When the doctor proceeded to put the mouth guard on however, i did not like the way he did it. It seemed very rushed, rough, and it put my dog under much distress. Her eyes became very red and began to have difficulty breathing. This got me very anxious so i brought it to his attetion, however he continued to do what he was doing as he insisted that he wasnt hurting her. i finally had to tell him to stop as the situation got worse, I ask him for my dog back and left the office. I had never had any vet treat her this way and it should never take anyone to put a dog under so much anxiety. A vet visit should be stress-free as possible and it was the complete opposite. I then decided to visit another vets office as i really needed to have her checked. The experience there was significantly better. They recieved her with a smile and greeted her to make feel comfortable. She was still a bit nervous at first however after a the veterinarian took her for a small walk on the leash around the office he was able to hold her and exam her with out an issue. I value every vets time, however you the dogs emotional and physical health should be your first concern as a professianal vet. Read Less

Doctor Cutchin and his staff helped us with our 20+ year old cat Samantha for years. They showed true compassion and caring for her and us. She was a member of our family. I can't recommend them enough as the place to take your pets when needed. An outstanding group of people. A thank you to them for the great care provided. Read Less

Dr. Cutchin is amazing. I found him with a Google Search when my dog's skin issues became too much for my partner and I to handle. He fixed him up & made me and my baby feel so comfortable while assuring me that I wasn't a terrible pet mom for what was going on. He took the time to answer any and all questions I had and I enjoyed my experience so much that I now bring my cats to him as well. He makes it an amazing experience every time. I had my female cat spayed at his office today and even though they close at 6, when I called at 5:55 with concerns about how she was looking, he and his staff stayed until I got there at 6:20. They were nothing but kind and understanding, luckily nothing was wrong aside from me being over concerned, but I was so grateful at the above and beyond service I recieved. His prices for everything are competitive but even if they weren't I'd continue to go to him. He's great with all my animals and everyone on his staff has been nothing but sweet and complimentary every time. I adore this place and will never go anywhere else as long as he is practicing. Thank you Dr. Cutchin, for making me and my babies feel safe. Read Less

Friendship Springs Veterinary Care reviewsGoogle review summary5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 4.67 reviewsGoogle reviewsMost helpfulDuncan EckDuncan Eckin the last weekDr. Cutchin is amazing. I found him with a Google Search when my dog's skin issues became too much for my partner and I to handle. He fixed him up & made me and my baby feel so comfortable while assuring me that I wasn't a terrible pet mom for what was going on. He took the time to answer any and all questions I had and I enjoyed my experience so much that I now bring my cats to him as well. He makes it an amazing experience every time. I had my female cat spayed at his office today and even though they close at 6, when I called at 5:55 with concerns about how she was looking, he and his staff stayed until I got there at 6:20. They were nothing but kind and understanding, luckily nothing was wrong aside from me being over concerned, but I was so grateful at the above and beyond service I recieved. His prices for everything are competitive but even if they weren't I'd continue to go to him. He's great with all my animals and everyone on his staff has been nothing but sweet and complimentary every time. I adore this place and will never go anywhere else as long as he is practicing. Thank you Dr. Cutchin, for making me and my babies feel safe. Read Less

This vet is wonderful! I had been searching for a vet that could handle a sickness my cat had for over 2 years, called 15 vets. Dr. Trae Cuetchin is amazing with all of my animals. I take my manx, who for the first time in over 4 years has somewhat normal foot pads and hair, my tamed feral cat, my pitt bull and am going to start taking my bird dog. He is truly interested in his work and if you are willing will take all the time you need to explain what your pet needs. I can highly recommend this clinic.The staff is also wonderful, always friendly. I have not found the cost to be exorbitant and I am sorry some people have. I think it was a really decent cost of $125.00 to spay my pittbull, came with meds, follow up visit and free vaccines for life. Great place Read Less

If you live even remotely near Flowery Branch this is the place to go if you have a pet who needs help. I don't live near there, but the drive is worth it. They have my business for life. I have never been to another vet clinic like them. Most places are rush them in, rush them out, wham bam thank you ma'am. Not Dr. Cutchin. I went to him for a second opinion after a friend of mine recommended him. I had already spent a ton of money and had gotten nowhere with another clinic that only seemed interested in money. Dr. Cutchin was very thorough and he took all the time I needed to explain what I needed to know about what was going on with my dog, what could be done about it, and what to expect after. And his prices were very reasonable, far better than what I had already spent at the last place where I didn't even get an answer. The bottom line is he saved my dog's life.Read Less

If you live even remotely near Flowery Branch this is the place to go if you have a pet who needs help. I don't live near there, but the drive is worth it. They have my business for life. I have never been to another vet clinic like them. Most places are rush them in, rush them out, wham bam thank you ma'am. Not Dr. Cutchin. I went to him for a second opinion after a friend of mine recommended him. I had already spent a ton of money and had gotten nowhere with another clinic that only seemed interested in money. Dr. Cutchin was very thorough and he took all the time I needed to explain what I needed to know about what was going on with my dog, what could be done about it, and what to expect after. And his prices were very reasonable, far better than what I had already spent at the last place where I didn't even get an answer. The bottom line is he saved my dog's life. Read Less

I am not complaining about Dr. Cutchin's care, what I am complaining about is the exorbitant costs for that care! You are going to empty your pocketbook here and you are absolutely going to fill Dr. Cutchin's. My dog needed surgery and when I went to another local vet for a second opinion, the difference in price was ridiculous. When I mentioned this to Dr. Cutchin his first comment was, "Well, you can go to 10 different vets and get 10 different prices." And that's true, I would expect a minimal difference--I talked to two different vets besides Dr. Cutchin ($100 difference, not $1000). When I talked to him the second time about his over-pricing even on pain meds and that another vet was going to do the same surgery for half of what he was going to charge, he said, "Well, if you had told me, I would have done the surgery for that price." That is insulting! If I am going to entrust the care of my dog to someone, I should be able to trust their charges too! My suggestion is go see Dr. Wallis in Lawrenceville. Dr. Wallis' level of care is extraordinary and you won't feel like you have to sell your kidney to help your furry friend! Read Less

Although it has been some time since this initial post was made, I was only recently made aware of its presence. This case bears comment because the owners' claims are patently false. Tthis patient did in fact receive a full physical examination in front of the owner. A tentative diagnosis was made, other possibie diagnoses were discussed, and the owners were told what further tests and treatment would be needed. In spite of being told that the prognosis would be poor without hospitalization for treatment. and good with such treatment, for reasons of their own they decided against our best recommendations. They instead decided to have us provide only temporary treatments. We informed them that while such treatment was only useful in the very short term, that additional care was going to be needed, and that he could worsen quickly, without warning, because of the nature of the disease. This did not sway their decision. Reluctantly, and with their understanding that this would be unlikely to be successful, but was better than nothing, we provided this lesser treatment, we reiterated the need for hospitalization, and they went home with their puppy. I am sorry for their loss, but their puppy's death was not because of inappropriate action or inaction on our part. Read Less

NOT RECOMMENED. I TOOK MY SICK PUPPY TO THIS PLACE AND ALL THEY DID WAS LECTURE ME ABOUT WHAT MY DOG COULD HAVE OR NOT INSTEAD CHECKING TO SEE. THEY DIDNT CHECK MY PUPPY IN ANY WAY, NOT LOOKED AT HER, CHECK WEIGHT NOR ANYTHING, DIDNT EVEN TOUCHED HER. THEY DIDNT DO ANYTHING IN FRONT OF ME. SO THEY TOOK HER AWAY IN THE BACK AND GAVE HER MULTIPLE SHOTS AND MED. THE NEXT MORNING MY PUPPY PAST AWAY. WTH! I ENDED UP PAYING $260 FOR JUST A CHECK UP VISIT AND WITH ALL THAT I ENED UP LOSING MY DOG. I RECOMMEND FAMILY PET CLINIC. OLD FLOWERY BRANCH RD. Read Less