Animal Emergency Of Gainesville

When my cat got sick, I took him to an emerge and was greeted by a sweet girl named Jordan. She and vet tech Amanda took wonderful care of him and kept him calm while Dr. McDuffy looked him over. He's back on his feet and feeling better than ever! Read Less

Our beloved little dog got hit by a car on Easter Sunday. She tried to cross Brown's Bridge to get to a dead thing on the other side - what a goober. When our neighbor brought her to us she was in shock and hardly moving. We could tell she wasn't paralyzed because she cried when we moved her back legs. It was so scary. We needed to find a vet quickly. We were relieved to discover AnEmerge was open and rushed across town. The vet techs immediately took our dog back and gave her some painkillers to make her comfortable until she could be seen by the vet. There were two other dogs there before us - apparently Easter is a rough day for pets! They let you know up front that there is initially an $80 fee to see the doctor, not including treatment. We were more than willing to pay it. There are few vets available on a Sunday AND holiday. The vet was kind and gentle with our girl and with us and recommended several things for treatment - she needed her wounds to be irrigated, stitches in her feet, antibiotics etc. He didn't think her legs were broken but said he'd need an x-ray to be sure. He gave us an itemized printout of his suggestions, in prioritized order of what he felt was most important so we could determine what we wanted to spend. We had him clean her up and stitch her up and give her the antibiotic injection but elected to skip the x-ray and take her to our regular vet for that the following day. They took good care of her and we were able to pick her up before dinner and bring her home with a little cast. Was it more expensive than a regular vet? Yes. But it was seriously worth it to be able to find a vet on a holiday and know our pup in good hands. I'm seriously grateful they were an option during a really scary time. Read Less

One of the few emergency vets that didn't make me feel like they were trying to squeeze us for every cent they could. Vet who was with us was professional and courteous. He certainly cared deeply for animals. Read Less

Took our dog in after he vomited several times. He had a bowel obstruction. Staff was compassionate and informed us every step of the way of what was being done and why. We needed to leave him overnight and I was so worried about him. Picked him up the next morning and he was in a much better state. Fortunate to have them within an hour of my house. Read Less

This is our 3rd time at the facility and all the other times our furbabies have been treated and us with compassion by the staff. Our visit last week left us very upset. The vet tech who name was Amanda was very condensing to us and I am a nurse and treated our furbaby very rough. She showed no compassion for us nor my dog. I would have not felt comfortable leaving my dog in her care if he had to stay and thank goodness he didn't. The vet MD was very extremely nice and went out of his way to get a referral for my dog to see the vet ophthalmologist the next day. I gave it one star due to the vet tech not the MD. As a medical professional I want to make sure the main line person taking care of my loved one is compassionate and caring. Read Less

My dog was severely attacked by another dog on a Saturday afternoon. My vet was closed and I found this place. They did a great job taking care of him. He had approximately 30 puncture wounds and lacerations and needed stitches, fluids, sedation and more. They did a great job and were very attentive, knowledgeable and helpful. Another note, I have read the bad reviews here and would like to say that sick/hurt pets is an emotional thing. But if your broke, overly emotional, and desperate for help with an animal, you need to understand that 1. These are not miracle workers. 2. There is only so much charity that a business can provide. And 3. If you’re too stupid to understand points one and two, you should not own a pet. And finally. Get your animal properly vaccinated so that in the event that an emergency arises, the emergency facility will not have to treat bites, blood, and fluids as though they are a public health risk. And if you’re too lazy and stupid and broke to understand that, not only should you not have pets, but also please don’t have children. For God sake, every bad review came from a complete moron. Bottom line, this vet was great. Read Less

We had an emergency with our young cat late at night. Our cat Mittens knocked a liquid gel tablet off the table and bit it. Thankfully she did not swallow the pill but some of the liquid did get in her mouth. I called Animal Emergency of Gainesville to discuss our situation. The doctor and staff were so helpful and knowledgeable to what needed to be done with our precious cat. Once we arrived at the office they took our baby cat straight back and assessed the situation. They were able to discuss all of our options up front with us and guide us to do what was best for our cat. They made sure Mittens was not stressed with everything going on. She was loved on by the whole staff and adjusted very well through the treatment that she needed. Mittens is doing great and we really appreciate everything the staff did to take care of her and treat her. Read Less

When my senior dog, Lucy, came down with a sudden illness late in the evening, we thought we would have nowhere to go. Finding this place on Google, we made the hour drive to get her the help she needed. Though there were not many people there, the staff we met were all very friendly and helpful. They were surprised by how loving Lucy was, as apparently her breed are known for being a bit temperamental. Dr. Brown gave us everything we needed to bring Lucy back to her old self within a few days. I had left the house thinking I was going to lose my best friend, but came home with her safe and sound. We were informed of the options we had for her care, including the prices attached to them, but were never manipulated towards the most expensive options, something that our local vet often would do. Overall, we're glad they were there for us when we needed them, and would certainly be back if we had another emergency on our hands. Read Less

I have had to use them twice now. This last time was for eating raisins. I knew they were dangerous but the vet took the time to explain everything to me. I am an ER nurse so I have some understanding, however he put it in perspective of animals so I understood what could happen to my girl. I work nights so my son took her in, the vet called me an explained everything to me over the phone. The vet was very polite and patient with me. The staff is wonderful. I feel very comfortable and at ease with them and the care that they provide. They take the time to make sure you understand everything and answer any questions you may have. I am so thankful for them and their staff. So glad they are there when I need them. I have read most of the negative reviews and simply disagree with them. Emergency medical care is expensive and people should understand that. It's a specialty and not every one is cut out to do it. Thank you An-emerge for all of your care and compassion. I will continue to take my animals to them when needed. Read Less

We were faced with a very fast change of health for our kitty and both the tech. and the Dr. were top-notch in how they handled us and our sweet kitty. They gave us the information we needed to be able to make an informed decision about our ailing kitty and did not try to take advantage of our troubled minds. We could not have asked for better. We thank them very much for the great care we received, and at very reasonable prices. If ever needed again, we have no doubts about taking any of our other pets there. Read Less

I was researching for a vet open on sunday to take my dog spike. I had to read the reviews of course bc I have had a terrible experience at 24 hour vets before, where they do absolutely nothing, overcharge you, and recommend you take your dog to a real vet. Reading the owner or whoever he is response to all the reviews, beside the fact there were so many negative reviews was enough to help me make my decision. Very unprofessional attempt to discredit the negative reviews, calling your past clients liars basically, and making excuses for yourselves. Take responsibility. Read Less

Horrible, horrible people. I wonder how they sleep at night. My puppy was deathly sick and I begged them to save her life but all they cared about was how much money I had. They could have saved her but instead all they offered for the money I had was to euthanize her. She died in my arms on the way home. Read Less

Can't give advice. I'm a veteran who has no car and no ride and yet they can't give me a few simple tips to try and help before my dog gets worse... very dissapointed. They only want me to come in when I expressed that I literally cannot. Read Less

I deeply appreciate those who have given an honest evaluation of our services and we welcome any criticism that will improve our service to the community. In light of the few negative responses we have here we are taking those criticisms in account and reviewing our protocols with receiving clients. Im sorry but some of these reviews have some inaccuracies that I would like to give an opinion on. Its my opinion just as it is theirs. To Katrina Phillips Im sorry your cat was so ill, I reviewed the record and he was indeed seen here and died while in the hospital. We are sorry for your loss but sometimes pets are at the point of death when brought in and clients are in an emotional state of mind and see things in a different way. You declined CPR and were not charged for the visit even though he was put into oxygen and received initial CPR until we could get authorization to continue. To Emily Clay and Leah Orange: I did not find records of a visit from either of you so either you used a different name or had us confused with another clinic you visited so I have no response to your concerns. To Tia Kennedy: I remember your visit, you came in very early in the morning and although you perceived we were in middle of a late night snack I dont believe you actually saw us eat anything in front of you. I took extra time with you because you were the sole client in the building at the time and wanted to give you some extra service because of your genuine concern for the kitten with the upper respiratory infection you presented. Yes I did leave your presence but I was doing additional research on treatment to augment what your family DVM had already prescribed. It can seem like a long time while waiting as I have the same concerns when Im at the doctor or dentist. You were here just over an hour and after reviewing the discharge instructions you were given explicit instructions on how to medicate your pet. I like to follow up on the less than average star ratings to make sure that we as a hospital serving the community need to make any changes in our services. Leah Orange was not a patient at this hospital. Emily Clay is also not listed as a client at this hospital. To Janice Goshin: your pet had potential exposure to five different medications that ranged from drugs that control blood pressure to opiates. You were not charged for taking your pets vitals as those were taken at admission even in light of fact you did not recognize that procedure. Based on the ASPCA poison control experts the most likely effect form any one of these for a dog was lowering of blood pressure. Your pets blood pressure was monitored and found to be in the normal range. You were not required to call poison control in order to be seen and your interpretation of that was inaccurate. The $65 you paid to ASPCA poison control saved your hundreds of dollars in tests and that is why we recommend that clients call in cases involving pet exposure to human drugs. Read Less

Do not take your animal to this Center. My dog apparently ingested one of the medications I am taking. I call ahead to ask advise. The staff did not mention that I had to contact poison control before they would examine my dog. I had to call poison control my self, pay, in advance, $65.00 to get instructions for the doctor regarding proper treatment. Poison control asked me for his vitals. They hospital had not taken his vitals. Finally, 2 hours later, after my dogs symptoms improved, they took his vitals, for the first time. I was told he would fine. They charged me an office fee of $89.00 plus another $50.00 to take his vitals. I have personally never been charged by a doctor or hospital for basic care such as simple vital signs. He was the only patient. I would have called poison control immedately after realizing he had ingested the pills. Read Less

Very good people. My dog was in a car fire, not breathing, and is alive today. Also, they did not take financial advantage of my dire situation, as some have done in the past. They took the time to explain my financial obligations and find out what my boundaries were. Highly recommend. Read Less