Best experience I could hope for. We rushed over here after my dog was bitten (found out later by a Copperhead snake). His face was swelling and he was having all kinds of problems. They saw him and took him back to be looked at right away to start treating him before even knowing my name. I really appreciated the friendly nurse and vet. It made things easier. He got amazing care and they had everything he needed there. It was also comfortable and clean. Read Less

We had to go last night with our cat who was having trouble breathing. They were friendly, professional, and knew we were on a budget so tried to keep costs down while still providing excellent care. He is doing amazingly now. I can't thank these people enough for all their help! Read Less

Let me start with this, if I could give this place zero stars, I would. I brought my older golden in for labored breathing. They take x-rays and the “vet” comes in (I use this term loosely) and says there are masses in his lungs and it could be pneumonia but is strongly sure it’s cancer and we need to see a specialist of figure out the best course of action for “quality of life”. I have had my dog for 11 years, he has never had any health issues besides arthritis. At this point I am on the floor floor crying. This is my child. I love my dogs like family. So she said “take him home tonight and be with him, you don’t have to make a decision tonight” I of course took the medication to help relieve his pain, which was a steroid. Something didn’t sit right with me and I of course got a second opinion from our usual doctor. After 3 weeks of antibiotics my dog is completely healthy. He did not have cancer. I did not have to worry nearly as much as I did. My vet and his colleagues took one look at the X-rays and established that is was MOST LIKELY pneumonia and NOT cancer. And may I add that the steroids she prescribed him would have KILLED him if I would have given them to him. Let me be clear in saying I understand I have an older dog whose breed is prone to cancer. But to sit there and tell me I had days left with my best friend, and I needed to spend thousands of dollars on a specialist if I wanted him to live IF he could live, is absolutely assinine. My vets exact words were “let’s treat the treatable” Needless to say, this vet practice is incredibly unprofessional and misguided to say the absolute least. My advice is to find a better place for your animals. Read Less

On Saturday October 21, 2017 my 13 year old lab collapsed in my yard. I rushed him to this hospital and I thank God for this place. Baxter had to be euthanized because of his cancer.The vets and staff was so kind, empathetic, professional and overall good people.My baby passed peacefully and painlessly. Thank you so much for everything.I highly recommend these people. Read Less

If I could give this place a negative rating, I would. All this place is worried about is money. Not only did they make my great grandmother wait in a room for hours, but they told her it would just be best to put her dog down, as she's crying. They didn't do anything to see if they could save his life or even try! Then, I just called to ask a question about my baby girl and they said ; I quote "we can't give any medicine suggestions unless we see the dog" even though I described the entire situation, yet no more then 5 minutes later I call another animal hospital, still looking for help, explained my situation and they were able to give me advice and help, WITHOUT SEEING MY PET. Way to go Eastside Animal Medical Center, way to go. Read Less

I am completely unimpressed with the majority of my visit. I came here for an emergency. Waited almost 2 hours. Was quoted astronomical fees for simple routine tests. The staff was very nice, the facility is beautiful, but I do not believe I received value for the price. Read Less

Over the years I have used Eastside for just about everything.  This place is top notch, professional, compassionate and knowledgeable.  I have had good outcomes and as we all must experience sad outcomes.  The doctors and techs were so very supportive in helping me make decisions that needed to be made and then staying with me during the final moments.  They grieved with me.  So much love   I highly recommend Eastside Animal Medical Center. Read Less

I am so ashamed at how my poor parents were treated when they came in for an emergency. Very rude and pushy, condescending staff. They were just pushing for medical services. Little concern for pet. Almost mutilated my mom's cat because the "doctor" on call wanted to few notches in her training belt - she said it would be the first time she would be performing a catheter incision. She messed it up by missing. Hurt the cat even more.  He's 17 years old and she treats him like he is an experiment.  Glad we made it to our usual vet when they opened. They saved the cat's life.  This is not a place to go for emergency.  Had to write this review as they actually removed the cautionary review my parents have written.  If you have a real emergency, do not come here. Read Less

Definitely wouldn't reccomend going here. Left my chihuahua at a friends house and they called me stating he was acting weird. Left the gym and picked him up and with a little investigation it was clear he got into someone's marijuana. Immediately took him to the emergency room and everything was downhill from there. The front desk lady was very nice but the staff didn't really seem like they cared. They took him to another room for over an hour and a half to do a "physical evaluation" which is $105 by the way. They stuck me and my girlfriend in a room while we waited to hear something back and it seemed like neither of the vets really cared. She then gave us an estimate between $588 to $688 yet had no absolute and confirmed clue as to what was really wrong with my dog. After declining the estimate they used scare tactics and phrases such as "your dog can develop a tumor" and "he can suffer dehydration" yet they still hadn't told me what the issue was. Took him home and fed him and made sure he had a lot of water and the next day he was perfectly fine. They definitely didn't care and just wanted money. Again wouldn't go here a second time. Read Less

I wish I could give you all ten stars. This review is overdue. In December of 2014, Dr. Houghton and her staff took care of our old dog. He was suffering from a pretty severe hemoabomen that was related to a splenetic mass. She was very kind and explained all the risks to my family and I. I worked in general practice and they were kind enough to keep my employer and regular DVM involved every step of the way. Unfortunately, My dog, who was an old man did not improve. His blood work and physical state continued to decline. The doctors and staff (I am so very sorry I do not recall the tech's names, please all know I am very thankful for you) took care of my family in an amazing fashion, it had been over a decade since they lost an animal, and while I was well versed in the process they were not. The doctor came in and told us how everything would be done and then let my family have some time with our old man. The techs pulled me out into the hall, made payment easy and quick, even allowed me to have dog's ashes returned to my day practice. They even sent a note to (specially) my mother who was beside herself in grief. The thing that stands out the most in my mind is the comfort they showed my family (specifically my mother, you were all so kind to her). I know it's not common practice to review years later or to have other vet professionals review other clinics, but it's been years, I've moved out of the area. And while I am still in the field, now I work full time in emergency, I feel like that this is required. Perhaps, someone will see this and see the kindness that these professionals showed me, or maybe someone unsure about going to this er clinic will see it when they need it the most. The point is, I am forever thankful for how above and beyond you all went, thank you for all the kindness you shared with my family, even on the hardest day of our lives. Read Less

I brought my pug (Pugsley) in on Saturday. (His regular vet was closed). Pugsley was suffering from shortness of breath. He was evaluated by Amanda Steffen, DVM. She was grrrreat! Her calm yet serious explanation of pugsley's condition was reassuring to us. We accepted her recommendation to keep Pugsley over the weekend. They provided great care, and kept us informed of his condition. Visitation was allowed freely. Thank you Eastside Animal Medical Center!! Read Less

We have been using EAMC for more than 5 years now. They always have friendly staff and excellent vets. Our recent visit at night was for our dog who swallowed a deer antler. She had to have a scope to remove the stuck antler. She was handled with care. I really love how our pets have been treated. Read Less

Where the staff was caring, the prices are ridiculous. When you take a sick pet in the middle of the night and they want to charge you $1000 to keep dog overnight, just so you can take it to their regular vet at 7:30 am, it is overpriced. My regular vet charged $227 for the same labs 6 hours later. Feels like you take advantage of folks during a dark time. Read Less

Eastside Animal Medical has been my vet for over 9yrs. Absolutely LOVE them. They have taken the best care of my Fur Babies. When my Cody was diagnosed with cancer, they told me,"we can treat him here, but, we'd rather you take him to someone who sees this all the time." They could have made alot of money off of me b/c I paid for my "boy" to be treated & he LIVED another 5&1/2yrs. Last night, I had to take my beautiful Lab to their ER b/c she couldn't stop throwing up. She has an esophageal stricture, so I didn't know if she had irritated that, or, if something else was wrong. I always hate having to go at night b/c it's more expensive. But, I guarantee, if a human goes to the ER, it's more expensive as well. The Dr gave some options, we decided on a plan. I went home b/c I had an early appt. It's 33 miles round trip. The first option didn't work, so, the had to do a scope, found the blockage in her throat & removed it. It'll take a few days for throat to heal, but, she should be back to happy self. If I had waited b/c I wanted to pay the lower price, my Baby probably wouldn't have made it. You pay for the convenience & expertise. If you're worried about expense, get pet insurance. I have dealt with pretty much everyone there. Have NEVER had any be rude to me, or, act uncaring. I will never use anyone else as my main vet or ER.Read Less

Love everyone here, especially during emotional times! Of course the cost is a little higher... it is an EMERGENCY ROOM!!!! But they explain all options and give price estimates to help make your decision. My only complaint is I can't use these vets as my regular vets! Read Less

First time visiting. Even though it was a sad day they were very compassionate! There took very good care of Babe and made it as easy as possible thank you so much! Will recommend to anyone with a pet!!!!!! Read Less

My dog was severely injured in an accident just today and they were so accommodating to us as we said our final goodbyes. They even gave us ink and clay paw prints to keep. I think I actually made one of the nurses cry I was so upset. I could tell they really cared from all of the "I'm sorry for your loss"'s I was getting. Thanks Eastside. You made this passing a little easier.Read Less

I ended up at Eastside as an emergency work in when my new puppy got Parvo. I had already anticipated a sizable bill as I have fought this aggressive virus in the past. Not only did my girl survive but when she was stable, the staff taught me to medicate her myself so I could care for her at home and save on continuing inpatient care. They are now her regular vet and Kimmee is treated like royalty. I have never had a dog that was excited to go to the vet but she is always happy to see the people who saved her life. I have been so pleased with the care and genuine affection that these folks have for my girl that I am going to start bringing her older brothers to Eastside. I may pay a little more but I could never put a pricetag on my pets health. Read Less

Absolutely no service at all. Our dog vomited blood.  We waited for an hour and a half and never saw a Vet. There were no other animals in waiting rooms and the place was dark.  We were forced to go to another clinic.  When we asked how much longer.  They said they were doing "rounds". Again,  we saw or heard no other animals in the entire clinic! An embarrasment. Read Less

Basically sent me home with my dog to die. You can tell the girl at the front desk was just doing her job but for the rest of the people doing estimates and all their just the money hungry people that shouldn't be in the profession I payed $100 for them to give me an estimate of over$1000 which had to be payed up front and came back with a lower estimate of 200 to give my dog a bath and take him home to hope he makes it through the night. Then wanting me to bring him back in the morning if he makes it to pay over 500 more to get him stitched up. I understand your in a career to make money but its not your position to take advantage of peoples misfortune. Advise no one to waste their time or money going here. Read Less

Had to bring my sweet cat, that was jumped by some pups in and they did amazing job with her! I had a fixed amount I could spend and they were able to provide the best care and stick to my budget! I may have been emotional but I am so greatful! Thanks Dr. Steffen for patching up my sweet girl! Read Less

1starOverpriced services and rude employees who do not seem to know clinic standards. I had to take my friend's dog in for an emergency visit (shoulder laceration) last Thursday around 10pm. The original estimate was $1000-$1200, and included two different forms of anesthesia (only one form is typically used, especially for wound repair). I balked at the price and was prepared to either euthanize the dog or wait until the morning, when suddenly the price dropped to $555. I suspect they routinely overcharge and basically get away with it. I have worked in vet clinics for over 20 years and luckily knew better. I paid the deposit and the dog had the wound repaired. Upon returning, a tech checked me out and said I would have a $95 credit as the total charges were less than the $555 deposit. I SPECIFICALLY asked if follow-up care (drain & suture removal) was covered in the $455 I paid and was told yes. Several times, actually. Every clinic I have ever worked at includes follow-up care in the procedure price; it makes sense, as the vet that does the sutures/staples SHOULD be the ones to remove them. Today my friend took the dog back for drain removal and was told there had been a miscommunication. Eastside apparently does not provide follow-up care. Their own employee did not know basic clinic procedures and failed to provide me with proper information. I called today and spoke with Alexandra. I explained the situation and my belief that they should honor their word to provide drain and suture removal. She was rude and belligerent, stating she would "leave a note" for the employee who told me the incorrect information. I am absolutely APPALLED at this clinic--first, overpricing procedures and second, rude and ill-informed employees. Avoid this clinic unless you have a ton of money to flush down the drain. I do feel they take advantage of pet owners who do not know any better. Read Less

Overpriced services and rude employees who do not seem to know clinic standards. I had to take my friend's dog in for an emergency visit (shoulder laceration) last Thursday around 10pm. The original estimate was $1000-$1200, and included two different forms of anesthesia (only one form is typically used, especially for wound repair). I balked at the price and was prepared to either euthanize the dog or wait until the morning, when suddenly the price dropped to $555. I suspect they routinely overcharge and basically get away with it. I have worked in vet clinics for over 20 years and luckily knew better. I paid the deposit and the dog had the wound repaired. Upon returning, a tech checked me out and said I would have a $95 credit as the total charges were less than the $555 deposit. I SPECIFICALLY asked if follow-up care (drain & suture removal) was covered in the $455 I paid and was told yes. Several times, actually. Every clinic I have ever worked at includes follow-up care in the procedure price; it makes sense, as the vet that does the sutures/staples SHOULD be the ones to remove them. Today my friend took the dog back for drain removal and was told there had been a miscommunication. Eastside apparently does not provide follow-up care. Their own employee did not know basic clinic procedures and failed to provide me with proper information. I called today and spoke with Alexandra. I explained the situation and my belief that they should honor their word to provide drain and suture removal. She was rude and belligerent, stating she would "leave a note" for the employee who told me the incorrect information. I am absolutely APPALLED at this clinic--first, overpricing procedures and second, rude and ill-informed employees. Avoid this clinic unless you have a ton of money to flush down the drain. I do feel they take advantage of pet owners who do not know any better.Read Less

I had nothing but the best experience here. Doctors Bacon and Baker, and staff, made my husband and I feel like our dog was the most important patient at the hospital.Our dog, Oscar, had bladder stones and a temperature of 106°. He was, for all intents and purposes, hours from death. After rushing him from the vet to the hospital, he was taken back and prepped for surgery right away. Everything was explained to us in a calm and straightforward manner, and we were encouraged to ask questions. Nobody tried to rush us out the door.We were told the cost of everything up front, so there were no surprises. At just under $2000 for the surgery, medicine, x-rays, overnight stay and everything else, the price was extremely reasonable. We received several calls that night and the next day letting us know how he was doing.When we picked Oscar up, I could hardly believe it! He was like a brand new dog! He was wagging his tail  (nub) and jumping on us. It was such a relief. They even gave us a free can of his prescription food to help him take his medicine. These people are the real deal. If any of the doctors, nurses, or staff are reading this: Thank you for saving our dog's life. Read Less

We have taken our Cavalier King Charles Spaniel to Eastside for 7 years for his routine checkups. Colt has had a round with pancreatitis, which the staff at Eastside handled beautifully. Our most recent scare though was after Colt decided to eat part of a kitchen towel. He received the most incredible care during his 8 days at Eastside. After 2 surgeries, septic peritonitis and a couple of very close calls, Colt came home to us. The Drs, office staff, and technicians were amazing. We cannot give enough kudos. We recommend Eastside to anyone who ever asks us where to take their pets. We are so grateful for finding such a wonderful and caring location! Read Less

First, Eastside Animal Hospital is NOT cheap, inexpensive or even very budget friendly, but if you need good vet service for your furbaby, they are very very good. Our sweet pup fell ill and there ended up not being anything that could be done to save him. They folks at the clinic let us come in late that evening and sit with him, love on him and talk to him until we all felt we had said our goodbyes. He was relaxed and as we held him the doctor gave him the injection.  We and our pup were treated with respect and kindness and I am thankful that they made a very difficult time just a little easier. Read Less

I am not crazy about writing reviews, but after reading reviews for this place, I HAD to write one. I was very hesitant based on other reviews I read but...These folks were GREAT for me. Very kind,  personable and compassionate. Not only with me and our boy, but also watching their interactions with other clients, I was very impressed with their professionalism and quality of character. When they had other more critical cases that needed to come ahead of ours, they called to let us know and to ease any concerns that it was taking longer than expected. And when they had to keep him overnight, there were no extra charges, since it was due to their case load, not his actual case. I would never hesitate to bring any animal here, and I'm considering them for our primary vet care. Read Less

I have had only great experiences here. After having another animal die needlessly at another nearby clinic, I swore I would find another clinic if I had another dog. I have had animals my whole life and am very particular about their care since they obviously can't speak for themselves. The prices are very reasonable, the staff is knowledgeable and kind. The clinic is always clean and well maintained. Most animal clinics smell like animals. ..this one doesn't. I've brought my dog here for over 2 years now. I would never go anywhere else. The one time he had surgery, (neuter/chip placement ) they called to check on him upon his return home. Each time he has received his immunizations, they call within 2 days to check on him. I find that amazing. They really care about the animals and their family. I would give them 10 stars if I could! Read Less

Just had to balance out some of the negative comments. Our mini dachshund, Emma, has had the best care ever in her 11 years of being a patient at Eastside. We've moved 30 miles away but can't imagine having better care for her so we'll just be staying with them. During the move, we had to go to the closing and Whitney, a vet tech, offered to keep Emma there for several hours. We were in between homes so no where for her to go. Just one example of the care she's received. We've seen every vet there including emergency vet when she ate Gorilla Glue and had to have emergency surgery - top notch every single time. We came on a referral and we will continue to refer people ourselves. Landal Hudlow Read Less

Really disappointed in this place overall. Extremely overpriced, RUDE receptionist-she literally laughed at me when I complained that they failed to tell me that famotidine, the prescription I needed was the exact same thing as over the counter PEPCID. My dog gets bad stomach upset a couple of times per year. The first time, we took her to Eastside and the male doctor was WONDERFUL. He thoroughly examined her, gave her a script for famotidine and it helped quickly. The second time it happened, we used the remainder of the pills and didn't have to go in. Today, our dog was hard bellied and feeling bad again. I called to see if I could get another script for the famotidine and they said nope-they'd want to see my dog for a visit. Well we cannot afford it so I said thanks anyway. Then I got on Google to see if I could find famotidine somewhere else or even thru an online pharmacy. When I Googled it, it popped up all over that it is nothing more than Pepcid that you can buy in the grocery store! I got a little peeved that the animal hospital didn't bother telling me this info. When I stated my disappointment, the receptionist chuckled at me and said she isn't allowed to tell me that information because she's not a doctor. GOD FORBID THEY NOT GET OFFICE VISIT MONEY! I called TWO other local vets and asked them if I could get a rx for famotidine-knowing I wouldn't be able to likely, but I wanted to see if they'd mention to me that it's Pepcid. BOTH DID! One place even told me to put it in a spoonful of canned pumpkin. We won't be going back to Eastside ever again-emergency or not. They're far too expensive anyway... Read Less

Worst service ever! Made a phone call to try to get my dog in that was on its death bed, and all they wanted to do was do exams and told me her symptoms didn't sound great but call back when it gets worse, when I should have been told to be rushed in immediately and now a couple hours later my pup passed on her own but was in pain. Read Less

We needed to help a friend today that needed to have her dog cross the rainbow bridge and Eastside was the only place open so she called and they said to come right in. You know this is a hard decision to make in the first place but to go somewhere you have never been makes it even worse.From the moment we got there the staff was awesome.The gentleman that came out to the car were so carefull with our friends dog Miss piggy a bulldog mix.They let her know what was going to happen and let her know to take as much time as she needed.When the time came Dr Lydia Bacon came in the room actually sat on the floor with us loved on her and held her paws before she did anything, she was so compassionate to the situation, as if it was her own pup,I would like to Thank her for that. There level of support and professionalism was outstanding, I just wish I had gotten the 3 gentleman's names so I could recognize them here also.Read Less

Although we had a heartbreaking and had to euthanize our beloved 9 year old german shepherd last night, my husband and I thought the compassion shown by the veterinarian and staff during a late night emergency visit was wonderful. The preliminary exam and explanation of a splenic tumor leading to the rupturing of our pet's spleen and internal bleeding was easy to understand, and options on what courses we could take carefully explained. ER Vet services are going to be expensive, but thank goodness we have an option when years ago we would just have to see if our pet would make it through the night. well done Eastside. Read Less

A few days after Christmas I took my cat with head trauma to Eastside, this being my first visit there, I was impressed with their expediency, compassion and expertise from Dr. Houghton and from their excellent staff. Dr. Houghton was honest and I knew that euthanasia was the best thing I could do for my beloved furry child. The kindness and compassion they expressed during this time overwhelmed me even days later. Thank God for veterinarians and staff such as these. Read Less

On Saturday, Aug 23rd, our Bassett Hound, Elvis, was fine in the morning and literally gasping for every labored breath at 11:30am.  We took him to Eastside and after some discussions while he continued to get worse we decided to put him down.  10 yrs / 2 months and gone in a few hours.   The entire staff at Eastside was very empathetic and provided great communication the entire time.  Although a very difficult experience, they made it as seamless and comforting as possible.  Barbara and I thank all of you. Read Less

NEVER EVER TAKE YOUR PET HERE. THEY WILL TAKE A LOT OF YOUR MONEY AND LIE TO KEEP YOU THERE. THEY TOLD ME MY CAT WAS GETTING BETTER BUT WHEN I SAW HIM AGAIN AFTER 18 HRS OF CARE FROM THEM HE WAS WORST!!!!!!!!!!!!!!!!!!!!!!!!!!!! I TOOK HIM OUT OF THEIR CARE!!!IF YOU CARE FOR YOUR PET YOU WILL NOT EVER BRING IT HERE!! I AM ACTUALLY SURPRISED TO SEE GOOD FEED BACK ON HERE ABOUT THIS VET, WHERE EVERY SITE SAID THE SAME THING I FELT, HEARD AND DEAL WITH WITH MY CAT!!!!!!! EVEN ANOTHER VET SAID TO ME "WHAT I SEE ON PAPER HERE AND SEEING THE CAT IN FRONT OF ME ISN'T ACCURATE!!!!!!!! THIS CAT IS WORST!!!!!!!!!!!!" Read Less

I waited to write this review until I had a chance to digest all that occurred during my encounters with staff at Eastside Animal Medical Center.Frankly it was a rough experience. My dogs injuries from slicing her lower hind leg area on a piece of exposed re-bar aside, the interactions with staff were very trying. Yes, they are entitled to make money however they are in the business of taking care of animals in distress and there is also an element of compassion that is owed to the animal and the customer during an emergency. The young lady at the window did not even ask what was wrong with my dog until after all the prerequisite paperwork had been completed and signed.After the vet did take a look at my dogs injuries I was provided with an estimate for her care. Payment had to be made before any additional work would be performed. After reviewing the estimate I asked to speak directly with the vet to discuss which items were absolutely needed, which could be deferred or provided later in the care. We came to an agreement and the amount was paid.During her operation or care I received a call that a drain would need to be placed on her leg and that it would be $28. I agreed and waited to hear further.Upon checking out, I was informed a total due of around $70 would have to be paid. I explained that I negotiated the rate before you provided care and only approved the additional $28 charge.She demanded payment pointing to the forms that the estimate was a range. I asked her if that was the case why did she call for authorization for the $28 then because it was also within the estimate range as well.After attempting to maintain a calm discussion she continued to demand payment (which ended up causing an overdraft fee) and then she spent 10 minutes demanding an ID to photocopy since I used a credit card. After telling her one would not be provided since the card is valid and signed and she simply kept repeating over-and-over that she needed an ID. Better luck next time lady but unless you can show me a law that requires me or compels me to provide an ID you can forget it.In my own opinion, if you are looking for a compassionate facility to take care of your families pets, I advise looking elsewhere. This facility seems to be more focused on who can and cannot pay, more than in finding solutions that work for both the animal, client and the facility. Read Less

I started taking my dog there a couple of years ago after a very positive experience during a after hours visit.  Since then the vets have all been great, the rest of the staff has been hit or miss.  But this time takes the cake...I had to take my dog in for a nonscheduled visit and called on my way to let them know I was bringing her in.  Was told they were booked but I could bring her in...I told them this was something that couldn't wait...when we got there we were left in the waiting room almost 2 hours!!!!  But what really takes the cake is when an elderly couple was called back with their dogs and they asked the tech to take us back...when she refused the gentleman said "cant you see this dog is in distress".  The tech still refused and said she would come right back to get us...this was a lie...we waited well over 20 more minutes.  We finally got back to a room...were left there...her condition grew worse and I had to react in a way in which I don't normally like to....but it got the vet in the room....and to make a long story short...she died...we were right there where they could have helped us and they refused...it wasn't about money...money was no object here....How could they refuse to take us ahead even at the request of another customer...guess the customers have more heart than the lousy employees do there....would she still be alive if they didn't make us wait over 2 hours????  If that couple with the two dogs who were so willing to give up their appointment for me and my great dane...thank you for your kindness....it ment so much....but they need better staff... Read Less

I ended up here because of circumstances beyond my control. While out of town last weekend, my brother (who was pet-sitting) called to tell me that my cat was huddled in a corner and breathing very heavily. I immediately called my regular vet, Gwinnett Animal Clinic, where my cat had been given a clean bill of health the previous week, and their answering service referred me to Eastside. My brother took her over and she was seen right away. I was 6 hours away, but the doctors kept my brother (in person) and me (over the phone) up to date through every step. They did x-rays, lab tests, and had her in a respirator. After diagnosing my poor kitty with lymphoma and heart disease, the doctor very kindly gave us all of our options over the phone. He even told me the conclusions he'd come to after speaking to another vet at a different hospital. In the end we had to put her to sleep. It was very hard as I couldn't make it home in time, but the doctors and staff were so kind to my brother, myself, and my cat. They walked us through the entire process, were very, very considerate and respectful, laid out many, many options. The loss of a beloved pet is never a good experience, but this hospital made it as bearable as it could have possibly been. Since it was an emergency, after-hours visit I was planning to have a huge bill, but it ended up being less than $1000. They referred me to UGA for a necropsy and to a local Pet Cemetery and Crematorium, and even called both places and scheduled the transportation of my cat. After this experience I've decided to make Eastside my primary vet for my other two cats. I cannot say enough kind words about the staff and the experience. I will write another review after I've brought my other two kitties in for check-ups and see what their prices are like, but I can tell you I am very pleased with the care and professionalism. Read Less

Took my dog there and he needed immediate procedure on his eye which popped out do to a fight.  They wanted to charge me between $1300 and $1600 for the procedure. They wouldn't do anything unless I payed them right then. I couldn't afford it, so they charged me $200 and sent me on my way with some ointment to keep his eye from drying out. Went to another nearby vet. They did the procedure in 10 minutes, with medicines, and all the stuff I needed to take care of him it was only $286, I had them give him an antibiotic shot at my request and I was out the door for a little over $300. I believe that Eastside Animal Hospital is VERY over priced. If you can find another place to take your animal...there are plenty out there that are less expensive! Read Less

One night my 6 month old puppy got in the tub after we just sprayed it with bleach and was drinking the water. By time the simtoms showed up it was almost to late i called around to other animal hospitals and they were so worried about making there money. and then i called animal posion controll and they want to charge you with $65.00 just to open the case. So finally i called This place Eside Animal Hospital. And they were GREAT they told me what to do. because of them my puppy is still here today. Read Less