25 Reviews

Due West Animal Clinic

Marietta, Georgia
Reviews
Ashley Payne, DVM
20 Jun 2018
REPORT
I got a chance to visit with Lap of Love. They were so nice, and it was clear how much they care about the families that entrust them with their furry family members. #lapofloveveterinaryhospice
S Hem
14 Jun 2018
REPORT
Don’t take your pets here for anything important like an actual illness. We have been taking our pets here for over 20 years, and I can say that I would never do so again based on experiences with ou... Read More
Don’t take your pets here for anything important like an actual illness. We have been taking our pets here for over 20 years, and I can say that I would never do so again based on experiences with our two senior dogs this year. I should disclose that my dog is dying and obviously that’s upsetting, but I am trying to stick to reporting facts here rather than emotions: When Dr Best euthanized our first dog in January, it took her an HOUR AND A HALF to die. He kept administering additional injections. It was traumatizing to say the least. (By the way, I now highly recommend the pet hospice and euthanasia services that Sweet Dreams home euthanasia provides.) Second dog that was recently diagnosed with terminal cancer went through a round of de-worming and three rounds of antibiotics that did nothing and nearly killed him before Dr Best ran blood tests. He appeared to disregard clues from the symptoms we reported and simply opted to up the ante with the antibiotics. Then the clinic performed an ultrasound with a non-board certified person that we were told by the smug office manager had a widely respected opinion in the field. Not so according to the two other local vets that pointed out the lack of radiology credentials to me and the equivocal wording in the ultrasound report. We had to pay for a repeat ultrasound elsewhere. After the terminal diagnosis based on the non-certified person’s ultrasound report, we had trouble getting palliative care for our dog from Dr Baker. A prescription refill that we were promised was requested by the pharmacy according to the vet’s protocol but then it just sat there for hours until I called, multiple times. We requested anti-nausea meds to make the dog more comfortable and were told “of course he’ll be nauseous. He has intestinal cancer.” No prescription was given. Blood tests were apparently lost because the lab “couldn’t be sure that they had the right dog’s blood,” but nobody called to tell us even though I called multiple times to check if they were in. When we found out, we were told it wouldn’t have mattered anyway what the results were, again by the patronizing office manager. We had to call back and request a refund because they didn’t think to give one for the mistake. They did not apologize either. I finally called Sweet Dreams and had an amazing vet come to the house to provide palliative care. Highly recommend. I should also disclose that my family member was upset and had an interpersonal conflict over the phone with Dr Baker when she gave the terminal diagnosis, but that this is not affecting the content of this review. Perhaps it did affect the way we were treated, which I guess is understandable, but completely unprofessional and inconsiderate of the dying dog patient. I will say that the Due West Clinic front desk staff are very courteous and responsive in sending our files to other vets. BTW, we were referred to Blue Pearl and they are completely wonderful and amazing. Go there at the first sign of a difficult-to-solve health issue. I am sure the people in this practice love animals and mean well; they are just not up to delivering appropriate care. Read Less
Kelly Crossley
3 Jun 2018
REPORT
Dr. Best is wonderful! They treat us like we're the only ones there and have never let us down when we've needed them.
Gbryant
5 May 2018
REPORT
Don’t take your animals to this vet. My sweet girl was extremely misdiagnosed and died the same day 8 hours after she visited this place, saying she was all good to go home and she’d end up being A-Ok... Read More
Don’t take your animals to this vet. My sweet girl was extremely misdiagnosed and died the same day 8 hours after she visited this place, saying she was all good to go home and she’d end up being A-Ok. Stay far away. Read Less
Arin Satterfield
24 Apr 2018
REPORT
Where to begin, my mom brought her senior cat into Dr. Best because she was losing weight. She got down to 5 lbs. and was skin and bones. We were really concerned so we had lab results done and were t... Read More
Where to begin, my mom brought her senior cat into Dr. Best because she was losing weight. She got down to 5 lbs. and was skin and bones. We were really concerned so we had lab results done and were told "She is perfectly healthy, cats are smart as they lose weight when they are older so as not to put a tax on their organs with extra weight." That cat died a month later. After the cat passed away, I had another veterinarian look over the lab results and they told me she had significant signs of kidney disease. I'm so sad and enraged, I can't believe this doctor is allowed to treat animals! Read Less
Arin S.
18 Apr 2018
REPORT
I write this review to warn owners, please do not go to Due West Animal Clinic. As someone who works in the animal medical field, I know good vet medicine when I see it. I did not experience this here... Read More
I write this review to warn owners, please do not go to Due West Animal Clinic. As someone who works in the animal medical field, I know good vet medicine when I see it. I did not experience this here at Due West Animal Clinic. My mom brought her senior cat to Dr. Best about a month ago because she had lost so much weight, and was still eating. The cat was 5 lbs., so they ran lab tests and  Dr. Best told my mother, "she is perfectly healthy! Cats tend to lose weight when they are older so as not to put a tax on their organs," when I questioned Dr. Best a few weeks later, he reluctantly showed me the lab results and said "I promise she is healthy even though she doesn't look like it." That cat died last night. What more can I say? I'm enraged, hurt, and just so sad. Today, I had a veterinarian at my animal hospital look at the test results and she concluded that the cat had significant signs of a kidney disease. How is someone like this allowed to practice vet medicine? Read Less
David Corbett
17 Feb 2018
REPORT
Such great people and Dr. Best has been really great with our two dogs!
Beth Ward
27 Dec 2017
REPORT
On the Friday that the snow came in about 2 weeks ago, we dropped our bulldog off at Dr. Best’s office. He was to stay for 3 days, and also have his skin checked because he has terrible allergies and ... Read More
On the Friday that the snow came in about 2 weeks ago, we dropped our bulldog off at Dr. Best’s office. He was to stay for 3 days, and also have his skin checked because he has terrible allergies and also his stomach because he was starting to have serious problems with vomiting. We were called during that time and told that some of his teeth needed to be removed. We said yes, but also asked about our initial concerns, which were dismissed in favor of focusing on his teeth. They kept our dog for an additional 2 nights to do the oral surgery. When we picked him up post oral surgery, he was 5 pounds lighter than when we dropped him off (despite their insistence that he ate normally while he was there) and his skin looked horrible. He has white fur, and the skin beneath was bright pink, inflammed, and he had black spots/scabs on his back that are still there now and weren’t there before we left him in their care. Instead of addressing either of these things when we asked about it, we were given a pain medication, an antibiotic, and an anti-inflammatory that was supposed to help remedy all of it. It also cost us over a grand. A few days after we got him home, he began vomiting up every single thing he was eating, within 5 minutes of eating it. We called the vet back. I spoke to the practice manager who patronized me over the phone, but said we could bring him back in. We did, and he received an allergy and nausea shot from Dr. Best, both at $90. He was fine for 2 days. And then around the holiday, he began vomiting again. Everything he ate. Constantly. He couldn’t even keep down rice. The only thing he could barely stomach was bread and broth. He wasn’t drinking water, either. Any time we called or asked about this issue, it was dismissed as allergies. Not once did they mention even looking at his stomach. We took him back to Dr. Best for a THIRD time after insisting on some type of X-ray or ultrasound, afterwhich Dr. Best felt his stomach and said that “maybe something was wrong with his stomach.” Obviously. After 5 days of boarding, surgery, and 2 pointless follow up visits, our dog was finally referred to a GI specialist. Dr. Best assurred us that his x-rays were going to be sent over to the specialist within the hour for our dog’s appointment today. Needless to say, they were never sent. And after an ultrasound at the internal medicine vet, we discovered that our dog most likely had a stomach ulcer as a result of the medication he was given for his oral surgery (we were never spoken to about potential side effects, and it was never mentioned in any of our follow up visits or calls to Dr. Best). We’ve since been given an 8-day, $45 pill version of the shot that Dr. Best charged us $90 for, and told us that our dog would need once per month. Dr. Best and his staff aren’t interested in doing the detective work required for a dog that needs medical care beyond flea and tick treatment or tapeworms — all of which can be treated by just a simple round of medication. They chalked up our dog’s persistent, violent vomiting, weight loss and bleeding skin to allergies without even considering another potential cause. It cost us nearly $2000 and multiple visits to be sent to someone who could actually help. They were patronizing and dismissive about all of our concerns. And when we tried to communicate something from the front desk staff to Dr. Best, it was rarely delivered. Our dog was also much worse off AFTER we kennelled him there. I am deeply disappointed, angry, and concerned about the way Dr. Best and his staff treated us, and more importantly, our dog, who is a member of our family. We will never be taking our dog back, and will be encouraging our friends and family to also seek vet care elsewhere. Read Less
ashleigh b
1 Oct 2017
REPORT
After knowing Dr. Best for morethan 30 years, I know the previous post was absolutely a scam. Dr. Best LOVES animals and has built his life around saving them and protecting them. He hurts when he ha... Read More
After knowing Dr. Best for morethan 30 years, I know the previous post was absolutely a scam. Dr. Best LOVES animals and has built his life around saving them and protecting them. He hurts when he has to euthanize an animal. I admire Dr. Best for his compassion, intellect, and courage as he has integrity in every ounce of his life. I wish more veterinarians could be a half of the man he is. You don't even refer to your own animal as a pronoun, you're reckless demise has no regard for if it would be a girl or a boy. Clearly, you are the sociopath placing a cruel judgement on a person who truly cares. You need to step out if your pin name and get help. P. S. The bathroom comment shows how disgusting you are, not a business establishment. Read Less
Amy W.
31 Aug 2017
REPORT
Just some bad experiences... Dr. Best told me my dog would be fine, but another vet was suggesting she was suffering. She did suffer terribly with vestibular disease and I should've had her put down l... Read More
Just some bad experiences... Dr. Best told me my dog would be fine, but another vet was suggesting she was suffering. She did suffer terribly with vestibular disease and I should've had her put down long before I did. Then with my cat, Dr. Best gave her so many cortisone injections over time for itching, sometimes without even taking her out of the crate to look at her, that she developed Cushing's Disease. It's very, very rare in cats but is brought on by this, and it's a terrible disease causing her skin to be paper thin and tear apart. Myy other vet never wanted to give her cortisone, for this and other reasons. Over time I've realized that the other vet was far more in tune with my animals' bodies. That's something that training and experience cannot provide, and can affect the life and death of your furry family members. Read Less
Jan C.
7 Jun 2017
REPORT
I have waited several months to comment on the care my beloved pet received at Due West.  My black lab mix had recurring severe ear infections and each time I took him in to see Dr. Best, he talked ab... Read More
I have waited several months to comment on the care my beloved pet received at Due West.  My black lab mix had recurring severe ear infections and each time I took him in to see Dr. Best, he talked about the southern weather, his allergies and how there is some medicine that would help, but the supply was always low and I couldn't get it.Then my pet developed a small lump on his right hindquarters.  Dr. Best felt it and proclaimed it wasn't anything to worry about and that my pet was just "getting old".  The lump continued to grow and I took him in at least 3 more times in a six month period.  Each time, Dr. Best looked at it, ordered no tests and sent me on my way.  The last time, the lump had become the size of a large grapefruit and one of the workers whispered that I should get another opinion. I made an appointment at another vet, and they immediately started tests.  He had surgery and the lump was cancerous and he had secondary bladder cancer.  He had been suffering for months.What could've been removed months before now caused needless suffering for our dog and for our family.  We said goodbye to our sweet boy after a long illness which I know could've been addressed by Dr. Best when the lump was small and we first brought it to his attention.  I can't tell you the frustration we felt through the last months of Jet's life and how we wished we had moved vets sooner.  I obviously do not recommend this vet.I'm glad some have had good experiences, ours was not. Read Less
Teresa L.
17 May 2017
REPORT
Moved to Dr. Best and had our first appointment today.  Loved him and the practice.  He's old school and I mean that in a good way.  He's calm - he listens - he doesn't rush you - he isn't in a hurry ... Read More
Moved to Dr. Best and had our first appointment today.  Loved him and the practice.  He's old school and I mean that in a good way.  He's calm - he listens - he doesn't rush you - he isn't in a hurry to get to the next patient - he helped us with our dog Marley and she loved him too.We have found out new vet home!  Thank you!! Read Less
Keenan Sturkie
18 Oct 2016
REPORT
This is my vet. My dog's previous owner went to this vet so I've continued with them. They have been great. I watched as a man came in to donate his dog foods after the dog passed away the night ... Read More
This is my vet. My dog's previous owner went to this vet so I've continued with them. They have been great. I watched as a man came in to donate his dog foods after the dog passed away the night before. The man was clearly still shaken up and the front office employees were generally concerned and provided words of comfort. The vet was knowledgeable but there were 2 things she did that stuck out to me. First, she made sure to listen and answer every question. Second, they were very aware in making the visit enjoyable for the animal as opposed to traumatic. Read Less
Nisbet Kendrick
6 Oct 2016
REPORT
Dr. Best is, in fact, just the best. There is no more loving and skilled vet in Atlanta. We are so lucky to have found him. The staff at Due West is also great - always willing to work in an emerge... Read More
Dr. Best is, in fact, just the best. There is no more loving and skilled vet in Atlanta. We are so lucky to have found him. The staff at Due West is also great - always willing to work in an emergency and wonderful with our dogs. Read Less
Angel Brown
10 Sep 2016
REPORT
Fantastic I'm a new puppy parent to two golden doodles. I did have a vet and thought one of the pups might be sick. Called and got an appt with in2 hrs. The staff was super and the vet (female) just ... Read More
Fantastic I'm a new puppy parent to two golden doodles. I did have a vet and thought one of the pups might be sick. Called and got an appt with in2 hrs. The staff was super and the vet (female) just wonderful. We have found our puppy care clinic for life. Read Less
Angel B.
9 Sep 2016
REPORT
First time there today I have two new pups, 8 weeks old. I needed a vet close to home. The first place I tried is closed on weekends. But when I called Due West they were able to see my puppies within... Read More
First time there today I have two new pups, 8 weeks old. I needed a vet close to home. The first place I tried is closed on weekends. But when I called Due West they were able to see my puppies within 2 hours. The Vet and her staff were awesome. They made my puppies who never leave the house feel at ease. They were all very sweet..I've already scheduled my follow up visit for shots. Read Less
L H.
18 Jan 2016
REPORT
We have been going to Dr. Best for 11 years.  There must be a smear campaign against him as I read the negative reviews. Please go see for your self.  We have always had right-on diagnosis for our 2 d... Read More
We have been going to Dr. Best for 11 years.  There must be a smear campaign against him as I read the negative reviews. Please go see for your self.  We have always had right-on diagnosis for our 2 dogs, even when we thought otherwise.  We have tried other vets in the area on and off since 2014 but always come back.  Due West Anical Clinic has an x-ray and more advanced equipment. We trust Dr. Best for more serious injuries and illnesses. We think he is compassionate and has seen his share of animal traumas.   He is slightly more expensive for vaccinations I agree and that is the only reason I am giving 4 stars. His education here in Georiga and years of experience adds to our trust level.  We adore the female vet who fills in for him on the weekend too! Read Less
Sven A.
14 Aug 2015
REPORT
Dr Best is an alcoholic idiot who should have retired years ago, and his office manager is a bitch who has to cut employees hours so they can stay in business. They're just as likely to kill your pet ... Read More
Dr Best is an alcoholic idiot who should have retired years ago, and his office manager is a bitch who has to cut employees hours so they can stay in business. They're just as likely to kill your pet as help them with the owner's ineptitude. Read Less
Victoria O.
4 Aug 2015
REPORT
When it comes to your pets you want to feel that you trust who you're taking them to. This veterinarian up charges for everything and robs you. Find another vet!
Scott Mench
11 Jul 2014
REPORT
Dr. Best lives up to his name. He is our first choice when our furry family friends need help.
Sonya T.
30 Jan 2014
REPORT
I have been bringing our dogs, a total of 5, here for 17 years and have had nothing but good experiences. I went to another vet initially that I was very dissatisfied with before finding Dr. Best. He ... Read More
I have been bringing our dogs, a total of 5, here for 17 years and have had nothing but good experiences. I went to another vet initially that I was very dissatisfied with before finding Dr. Best. He takes as much time as needed for any questions and concerns. He and his staff are great. Read Less
Richard Angeli
12 Apr 2013
REPORT
We were referred to Dr. Best by friends almost 30 years ago. He gave our each of our Labrador Retrievers (Lady 7 and Lucky) their puppy shots, and he was their vet all their lives. He cared for our ca... Read More
We were referred to Dr. Best by friends almost 30 years ago. He gave our each of our Labrador Retrievers (Lady 7 and Lucky) their puppy shots, and he was their vet all their lives. He cared for our cat tramp, and we still trust the folks at Due West Animal Clinic with or recently aquired Shetland Sheepdog (Lumiere).Read Less
Ashley S.
4 Jul 2012
REPORT
While giving a shot to our dog, I saw the needle penetrate through the skin, resulting in the vaccine spilling out onto the table. While pointing this out, Dr. Best denied that it occurred and then st... Read More
While giving a shot to our dog, I saw the needle penetrate through the skin, resulting in the vaccine spilling out onto the table. While pointing this out, Dr. Best denied that it occurred and then stated that Banks had peed on the table and he would not re-administer the shot... A $100+ bill for nothing! We ended up taking her to another local vet who successfully administered the vaccine. Would not recommend. Read Less
A Google User
31 May 2011
REPORT
Maybe they are not the cheapest vet in town. But, when your pet is a family member and you want the BEST vet there is to have, and not a "cheapo" vet, then this is where you go. Dr Best has worked wit... Read More
Maybe they are not the cheapest vet in town. But, when your pet is a family member and you want the BEST vet there is to have, and not a "cheapo" vet, then this is where you go. Dr Best has worked with my pets, my babies, for over 14 years. His bedside manner is laid back, but his knowledge and abilities in working with your "children/pet" is second to none. I've gone to other vets for routine needs and nearly lost one because of lack of attention after a procedure. Because of that, I'd rather not take my pets to the vet unless it was an emergency. Dr Best is the pet whisperer. He calms them by looking and talking to them. He is so current on today's medicine and his daughter also soon graduates vet school. If you are more worried about cost than service, then don't go, because it might be higher. But, if you want a vet where the waiting room is clean, calm and peaceful and the doctor is the best there is for your family member, then this is where you go. If you want a groomer then go to a groomer, but if you need a specialist and caring doctor for your pets, then go to Dr Best. Read Less
AMY S.
15 Aug 2010
REPORT
I had a horrible experience here with my kittens on numerous occasions. They never completed promised surgery and after 4 cancelations I picked my kittens up. I would not recommend this vet to anyone.
Book an Appointment
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(770) 419-3381
3801 Due West Road Northwest
Marietta Georgia 30064
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:00AM-14:00PM
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Due West Animal Clinic

Marietta, Georgia
(25)
3801 Due West Road Northwest
Marietta Georgia 30064
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-14:00PM
Ashley Payne, DVM
20 Jun 2018
REPORT
I got a chance to visit with Lap of Love. They were so nice, and it was clear how much they care about the families that entrust them with their furry family members. #lapofloveveterinaryhospice
S Hem
14 Jun 2018
REPORT
Don’t take your pets here for anything important like an actual illness. We have been taking our pets here for over 20 years, and I can say that I would never do so again based on experiences with ou... Read More
Don’t take your pets here for anything important like an actual illness. We have been taking our pets here for over 20 years, and I can say that I would never do so again based on experiences with our two senior dogs this year. I should disclose that my dog is dying and obviously that’s upsetting, but I am trying to stick to reporting facts here rather than emotions: When Dr Best euthanized our first dog in January, it took her an HOUR AND A HALF to die. He kept administering additional injections. It was traumatizing to say the least. (By the way, I now highly recommend the pet hospice and euthanasia services that Sweet Dreams home euthanasia provides.) Second dog that was recently diagnosed with terminal cancer went through a round of de-worming and three rounds of antibiotics that did nothing and nearly killed him before Dr Best ran blood tests. He appeared to disregard clues from the symptoms we reported and simply opted to up the ante with the antibiotics. Then the clinic performed an ultrasound with a non-board certified person that we were told by the smug office manager had a widely respected opinion in the field. Not so according to the two other local vets that pointed out the lack of radiology credentials to me and the equivocal wording in the ultrasound report. We had to pay for a repeat ultrasound elsewhere. After the terminal diagnosis based on the non-certified person’s ultrasound report, we had trouble getting palliative care for our dog from Dr Baker. A prescription refill that we were promised was requested by the pharmacy according to the vet’s protocol but then it just sat there for hours until I called, multiple times. We requested anti-nausea meds to make the dog more comfortable and were told “of course he’ll be nauseous. He has intestinal cancer.” No prescription was given. Blood tests were apparently lost because the lab “couldn’t be sure that they had the right dog’s blood,” but nobody called to tell us even though I called multiple times to check if they were in. When we found out, we were told it wouldn’t have mattered anyway what the results were, again by the patronizing office manager. We had to call back and request a refund because they didn’t think to give one for the mistake. They did not apologize either. I finally called Sweet Dreams and had an amazing vet come to the house to provide palliative care. Highly recommend. I should also disclose that my family member was upset and had an interpersonal conflict over the phone with Dr Baker when she gave the terminal diagnosis, but that this is not affecting the content of this review. Perhaps it did affect the way we were treated, which I guess is understandable, but completely unprofessional and inconsiderate of the dying dog patient. I will say that the Due West Clinic front desk staff are very courteous and responsive in sending our files to other vets. BTW, we were referred to Blue Pearl and they are completely wonderful and amazing. Go there at the first sign of a difficult-to-solve health issue. I am sure the people in this practice love animals and mean well; they are just not up to delivering appropriate care. Read Less
Kelly Crossley
3 Jun 2018
REPORT
Dr. Best is wonderful! They treat us like we're the only ones there and have never let us down when we've needed them.
Gbryant
5 May 2018
REPORT
Don’t take your animals to this vet. My sweet girl was extremely misdiagnosed and died the same day 8 hours after she visited this place, saying she was all good to go home and she’d end up being A-Ok... Read More
Don’t take your animals to this vet. My sweet girl was extremely misdiagnosed and died the same day 8 hours after she visited this place, saying she was all good to go home and she’d end up being A-Ok. Stay far away. Read Less
Arin Satterfield
24 Apr 2018
REPORT
Where to begin, my mom brought her senior cat into Dr. Best because she was losing weight. She got down to 5 lbs. and was skin and bones. We were really concerned so we had lab results done and were t... Read More
Where to begin, my mom brought her senior cat into Dr. Best because she was losing weight. She got down to 5 lbs. and was skin and bones. We were really concerned so we had lab results done and were told "She is perfectly healthy, cats are smart as they lose weight when they are older so as not to put a tax on their organs with extra weight." That cat died a month later. After the cat passed away, I had another veterinarian look over the lab results and they told me she had significant signs of kidney disease. I'm so sad and enraged, I can't believe this doctor is allowed to treat animals! Read Less
Arin S.
18 Apr 2018
REPORT
I write this review to warn owners, please do not go to Due West Animal Clinic. As someone who works in the animal medical field, I know good vet medicine when I see it. I did not experience this here... Read More
I write this review to warn owners, please do not go to Due West Animal Clinic. As someone who works in the animal medical field, I know good vet medicine when I see it. I did not experience this here at Due West Animal Clinic. My mom brought her senior cat to Dr. Best about a month ago because she had lost so much weight, and was still eating. The cat was 5 lbs., so they ran lab tests and  Dr. Best told my mother, "she is perfectly healthy! Cats tend to lose weight when they are older so as not to put a tax on their organs," when I questioned Dr. Best a few weeks later, he reluctantly showed me the lab results and said "I promise she is healthy even though she doesn't look like it." That cat died last night. What more can I say? I'm enraged, hurt, and just so sad. Today, I had a veterinarian at my animal hospital look at the test results and she concluded that the cat had significant signs of a kidney disease. How is someone like this allowed to practice vet medicine? Read Less
David Corbett
17 Feb 2018
REPORT
Such great people and Dr. Best has been really great with our two dogs!
Beth Ward
27 Dec 2017
REPORT
On the Friday that the snow came in about 2 weeks ago, we dropped our bulldog off at Dr. Best’s office. He was to stay for 3 days, and also have his skin checked because he has terrible allergies and ... Read More
On the Friday that the snow came in about 2 weeks ago, we dropped our bulldog off at Dr. Best’s office. He was to stay for 3 days, and also have his skin checked because he has terrible allergies and also his stomach because he was starting to have serious problems with vomiting. We were called during that time and told that some of his teeth needed to be removed. We said yes, but also asked about our initial concerns, which were dismissed in favor of focusing on his teeth. They kept our dog for an additional 2 nights to do the oral surgery. When we picked him up post oral surgery, he was 5 pounds lighter than when we dropped him off (despite their insistence that he ate normally while he was there) and his skin looked horrible. He has white fur, and the skin beneath was bright pink, inflammed, and he had black spots/scabs on his back that are still there now and weren’t there before we left him in their care. Instead of addressing either of these things when we asked about it, we were given a pain medication, an antibiotic, and an anti-inflammatory that was supposed to help remedy all of it. It also cost us over a grand. A few days after we got him home, he began vomiting up every single thing he was eating, within 5 minutes of eating it. We called the vet back. I spoke to the practice manager who patronized me over the phone, but said we could bring him back in. We did, and he received an allergy and nausea shot from Dr. Best, both at $90. He was fine for 2 days. And then around the holiday, he began vomiting again. Everything he ate. Constantly. He couldn’t even keep down rice. The only thing he could barely stomach was bread and broth. He wasn’t drinking water, either. Any time we called or asked about this issue, it was dismissed as allergies. Not once did they mention even looking at his stomach. We took him back to Dr. Best for a THIRD time after insisting on some type of X-ray or ultrasound, afterwhich Dr. Best felt his stomach and said that “maybe something was wrong with his stomach.” Obviously. After 5 days of boarding, surgery, and 2 pointless follow up visits, our dog was finally referred to a GI specialist. Dr. Best assurred us that his x-rays were going to be sent over to the specialist within the hour for our dog’s appointment today. Needless to say, they were never sent. And after an ultrasound at the internal medicine vet, we discovered that our dog most likely had a stomach ulcer as a result of the medication he was given for his oral surgery (we were never spoken to about potential side effects, and it was never mentioned in any of our follow up visits or calls to Dr. Best). We’ve since been given an 8-day, $45 pill version of the shot that Dr. Best charged us $90 for, and told us that our dog would need once per month. Dr. Best and his staff aren’t interested in doing the detective work required for a dog that needs medical care beyond flea and tick treatment or tapeworms — all of which can be treated by just a simple round of medication. They chalked up our dog’s persistent, violent vomiting, weight loss and bleeding skin to allergies without even considering another potential cause. It cost us nearly $2000 and multiple visits to be sent to someone who could actually help. They were patronizing and dismissive about all of our concerns. And when we tried to communicate something from the front desk staff to Dr. Best, it was rarely delivered. Our dog was also much worse off AFTER we kennelled him there. I am deeply disappointed, angry, and concerned about the way Dr. Best and his staff treated us, and more importantly, our dog, who is a member of our family. We will never be taking our dog back, and will be encouraging our friends and family to also seek vet care elsewhere. Read Less
ashleigh b
1 Oct 2017
REPORT
After knowing Dr. Best for morethan 30 years, I know the previous post was absolutely a scam. Dr. Best LOVES animals and has built his life around saving them and protecting them. He hurts when he ha... Read More
After knowing Dr. Best for morethan 30 years, I know the previous post was absolutely a scam. Dr. Best LOVES animals and has built his life around saving them and protecting them. He hurts when he has to euthanize an animal. I admire Dr. Best for his compassion, intellect, and courage as he has integrity in every ounce of his life. I wish more veterinarians could be a half of the man he is. You don't even refer to your own animal as a pronoun, you're reckless demise has no regard for if it would be a girl or a boy. Clearly, you are the sociopath placing a cruel judgement on a person who truly cares. You need to step out if your pin name and get help. P. S. The bathroom comment shows how disgusting you are, not a business establishment. Read Less
Amy W.
31 Aug 2017
REPORT
Just some bad experiences... Dr. Best told me my dog would be fine, but another vet was suggesting she was suffering. She did suffer terribly with vestibular disease and I should've had her put down l... Read More
Just some bad experiences... Dr. Best told me my dog would be fine, but another vet was suggesting she was suffering. She did suffer terribly with vestibular disease and I should've had her put down long before I did. Then with my cat, Dr. Best gave her so many cortisone injections over time for itching, sometimes without even taking her out of the crate to look at her, that she developed Cushing's Disease. It's very, very rare in cats but is brought on by this, and it's a terrible disease causing her skin to be paper thin and tear apart. Myy other vet never wanted to give her cortisone, for this and other reasons. Over time I've realized that the other vet was far more in tune with my animals' bodies. That's something that training and experience cannot provide, and can affect the life and death of your furry family members. Read Less
Jan C.
7 Jun 2017
REPORT
I have waited several months to comment on the care my beloved pet received at Due West.  My black lab mix had recurring severe ear infections and each time I took him in to see Dr. Best, he talked ab... Read More
I have waited several months to comment on the care my beloved pet received at Due West.  My black lab mix had recurring severe ear infections and each time I took him in to see Dr. Best, he talked about the southern weather, his allergies and how there is some medicine that would help, but the supply was always low and I couldn't get it.Then my pet developed a small lump on his right hindquarters.  Dr. Best felt it and proclaimed it wasn't anything to worry about and that my pet was just "getting old".  The lump continued to grow and I took him in at least 3 more times in a six month period.  Each time, Dr. Best looked at it, ordered no tests and sent me on my way.  The last time, the lump had become the size of a large grapefruit and one of the workers whispered that I should get another opinion. I made an appointment at another vet, and they immediately started tests.  He had surgery and the lump was cancerous and he had secondary bladder cancer.  He had been suffering for months.What could've been removed months before now caused needless suffering for our dog and for our family.  We said goodbye to our sweet boy after a long illness which I know could've been addressed by Dr. Best when the lump was small and we first brought it to his attention.  I can't tell you the frustration we felt through the last months of Jet's life and how we wished we had moved vets sooner.  I obviously do not recommend this vet.I'm glad some have had good experiences, ours was not. Read Less
Teresa L.
17 May 2017
REPORT
Moved to Dr. Best and had our first appointment today.  Loved him and the practice.  He's old school and I mean that in a good way.  He's calm - he listens - he doesn't rush you - he isn't in a hurry ... Read More
Moved to Dr. Best and had our first appointment today.  Loved him and the practice.  He's old school and I mean that in a good way.  He's calm - he listens - he doesn't rush you - he isn't in a hurry to get to the next patient - he helped us with our dog Marley and she loved him too.We have found out new vet home!  Thank you!! Read Less
Keenan Sturkie
18 Oct 2016
REPORT
This is my vet. My dog's previous owner went to this vet so I've continued with them. They have been great. I watched as a man came in to donate his dog foods after the dog passed away the night ... Read More
This is my vet. My dog's previous owner went to this vet so I've continued with them. They have been great. I watched as a man came in to donate his dog foods after the dog passed away the night before. The man was clearly still shaken up and the front office employees were generally concerned and provided words of comfort. The vet was knowledgeable but there were 2 things she did that stuck out to me. First, she made sure to listen and answer every question. Second, they were very aware in making the visit enjoyable for the animal as opposed to traumatic. Read Less
Nisbet Kendrick
6 Oct 2016
REPORT
Dr. Best is, in fact, just the best. There is no more loving and skilled vet in Atlanta. We are so lucky to have found him. The staff at Due West is also great - always willing to work in an emerge... Read More
Dr. Best is, in fact, just the best. There is no more loving and skilled vet in Atlanta. We are so lucky to have found him. The staff at Due West is also great - always willing to work in an emergency and wonderful with our dogs. Read Less
Angel Brown
10 Sep 2016
REPORT
Fantastic I'm a new puppy parent to two golden doodles. I did have a vet and thought one of the pups might be sick. Called and got an appt with in2 hrs. The staff was super and the vet (female) just ... Read More
Fantastic I'm a new puppy parent to two golden doodles. I did have a vet and thought one of the pups might be sick. Called and got an appt with in2 hrs. The staff was super and the vet (female) just wonderful. We have found our puppy care clinic for life. Read Less
Angel B.
9 Sep 2016
REPORT
First time there today I have two new pups, 8 weeks old. I needed a vet close to home. The first place I tried is closed on weekends. But when I called Due West they were able to see my puppies within... Read More
First time there today I have two new pups, 8 weeks old. I needed a vet close to home. The first place I tried is closed on weekends. But when I called Due West they were able to see my puppies within 2 hours. The Vet and her staff were awesome. They made my puppies who never leave the house feel at ease. They were all very sweet..I've already scheduled my follow up visit for shots. Read Less
L H.
18 Jan 2016
REPORT
We have been going to Dr. Best for 11 years.  There must be a smear campaign against him as I read the negative reviews. Please go see for your self.  We have always had right-on diagnosis for our 2 d... Read More
We have been going to Dr. Best for 11 years.  There must be a smear campaign against him as I read the negative reviews. Please go see for your self.  We have always had right-on diagnosis for our 2 dogs, even when we thought otherwise.  We have tried other vets in the area on and off since 2014 but always come back.  Due West Anical Clinic has an x-ray and more advanced equipment. We trust Dr. Best for more serious injuries and illnesses. We think he is compassionate and has seen his share of animal traumas.   He is slightly more expensive for vaccinations I agree and that is the only reason I am giving 4 stars. His education here in Georiga and years of experience adds to our trust level.  We adore the female vet who fills in for him on the weekend too! Read Less
Sven A.
14 Aug 2015
REPORT
Dr Best is an alcoholic idiot who should have retired years ago, and his office manager is a bitch who has to cut employees hours so they can stay in business. They're just as likely to kill your pet ... Read More
Dr Best is an alcoholic idiot who should have retired years ago, and his office manager is a bitch who has to cut employees hours so they can stay in business. They're just as likely to kill your pet as help them with the owner's ineptitude. Read Less
Victoria O.
4 Aug 2015
REPORT
When it comes to your pets you want to feel that you trust who you're taking them to. This veterinarian up charges for everything and robs you. Find another vet!
Scott Mench
11 Jul 2014
REPORT
Dr. Best lives up to his name. He is our first choice when our furry family friends need help.
Sonya T.
30 Jan 2014
REPORT
I have been bringing our dogs, a total of 5, here for 17 years and have had nothing but good experiences. I went to another vet initially that I was very dissatisfied with before finding Dr. Best. He ... Read More
I have been bringing our dogs, a total of 5, here for 17 years and have had nothing but good experiences. I went to another vet initially that I was very dissatisfied with before finding Dr. Best. He takes as much time as needed for any questions and concerns. He and his staff are great. Read Less
Richard Angeli
12 Apr 2013
REPORT
We were referred to Dr. Best by friends almost 30 years ago. He gave our each of our Labrador Retrievers (Lady 7 and Lucky) their puppy shots, and he was their vet all their lives. He cared for our ca... Read More
We were referred to Dr. Best by friends almost 30 years ago. He gave our each of our Labrador Retrievers (Lady 7 and Lucky) their puppy shots, and he was their vet all their lives. He cared for our cat tramp, and we still trust the folks at Due West Animal Clinic with or recently aquired Shetland Sheepdog (Lumiere).Read Less
Ashley S.
4 Jul 2012
REPORT
While giving a shot to our dog, I saw the needle penetrate through the skin, resulting in the vaccine spilling out onto the table. While pointing this out, Dr. Best denied that it occurred and then st... Read More
While giving a shot to our dog, I saw the needle penetrate through the skin, resulting in the vaccine spilling out onto the table. While pointing this out, Dr. Best denied that it occurred and then stated that Banks had peed on the table and he would not re-administer the shot... A $100+ bill for nothing! We ended up taking her to another local vet who successfully administered the vaccine. Would not recommend. Read Less
A Google User
31 May 2011
REPORT
Maybe they are not the cheapest vet in town. But, when your pet is a family member and you want the BEST vet there is to have, and not a "cheapo" vet, then this is where you go. Dr Best has worked wit... Read More
Maybe they are not the cheapest vet in town. But, when your pet is a family member and you want the BEST vet there is to have, and not a "cheapo" vet, then this is where you go. Dr Best has worked with my pets, my babies, for over 14 years. His bedside manner is laid back, but his knowledge and abilities in working with your "children/pet" is second to none. I've gone to other vets for routine needs and nearly lost one because of lack of attention after a procedure. Because of that, I'd rather not take my pets to the vet unless it was an emergency. Dr Best is the pet whisperer. He calms them by looking and talking to them. He is so current on today's medicine and his daughter also soon graduates vet school. If you are more worried about cost than service, then don't go, because it might be higher. But, if you want a vet where the waiting room is clean, calm and peaceful and the doctor is the best there is for your family member, then this is where you go. If you want a groomer then go to a groomer, but if you need a specialist and caring doctor for your pets, then go to Dr Best. Read Less
AMY S.
15 Aug 2010
REPORT
I had a horrible experience here with my kittens on numerous occasions. They never completed promised surgery and after 4 cancelations I picked my kittens up. I would not recommend this vet to anyone.
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