This practice (and kennel) will treat your pets well and give you a fair price. The office can be a bit chaotic and Dr Good may seem a little rough around the edges, but he is passionate about helping animals. He works tirelessly to rescue and re-home at risk animals, and he provides good medical care and advice to all. Our dog is very difficult (deaf and aggressive) and Dr Good and his staff handle him beautifully. Highly recommend the practice. Read Less

I've been taking our 5 pets here for the last 5 years. They have always been so understanding and compassionate. I come in, and everyone knows my exhusband and I, as well as our pets. Our little blind dog Oliver knows he's the star of the show when we go there, so he's always pumped, even when hes sick.Dr. Phil is so good with all of them. (My dogs are both senior reacues and honestly, they are a handful as far health issues go). Even my picky cats like him, and they are witches but with a "b" when it comes to going to the vet.He has helped us a lot when we have hit big financial walls and steered us in the best direction when some hard decisions needed to be made, even referring us to other places to get our meds for less. He calls and emails after every visit, just to check up and is never too busy to answer all my insipid, worried "furkid mom" questions. The other doctor (and I feel terrible, because I can't recall her name), was SO compassionate when we had to put our one cat down. She and the staff stayed extra late (on their own veletion), and handled it in such a kind and caring manor. Only issue I ever ran into was with grooming. I had a terrible groom, BUT, the head groomer Rhody came out and apologized and regroomed my boy excellently. We always request her now, and my dogs absolutely LOVE her!!! She does a beautiful job. Overall, honestly, I have never been more happy with a vet. Yes, the waits are SUPER long. That being said, I've also been on the other end and been on the emergency side of a visit and appreciate the care and time that goes into making an animal in an emergency situation a priority. (It's a constant there.. ). But theres also a reason why people bring their pets in an emergency situation to them. Because they are top notch. He has helped my pets so much so, that my Mom in SC is thinking of taking her senior dog to see him. Mine, at 15 and 13, are definately still alive and having their best life possible because of this man! Rant over. Read Less

These people are thieves! While I was waiting on a room with my pup, I could hear the staff talking through the door. Apparently, there was a dog who is hard to manage that needed to be bathed. I could hear a staff member trying to pass off the dog to someone else who also refused. Then I heard someone say, "Just give him dry shampoo and send him away." I can understand hard to manage dogs but that's not how it should have been handled. Don't charge people for services not rendered. That's stealing. I'd rather you tell me my dog is difficult and refuse me service than charge me for nothing. Read Less

I took my two dogs to T&C for 10+ years. I want to apologize to my dogs for not removing them from T&C years earlier. I was just stupid and didn't know any better. I have specific complaints I could share, but I'll just say this, I took my two dogs to T&C dozens of times over 10+ years. Nobody at their office ever knew my name or my dog's names. I went to my new vet twice and everyone in the office knew me and my dog's names. Every time I take my dog to my new vet with a problem, I always get a follow-up call a few days later to see how my dog is doing. T&C never followed up, not even once. Maybe T&C is just too big to care. Read Less

My husband and I moved to Marietta , GA in 2013, and I got a Dachshund that was 5 weeks old from a  puppy mill.  Shortly after that we, we rescued another Doxie that was being abused. I did a search and found Dr. Good. I started to take my first baby boy to see Dr. Good in 2013. I was so amazed by his knowledge and the staff, how they handle my baby, I decided to keep him as my vet. Soon after I took the second baby to him, whom was so malnourished.  Dr. Good cared for both of my babies, and it's going on 5 years, and I will not see anyone else. Yes he may be a little pricey, but I promise you he takes cares of you in time of need. Dr. Good also run a Homeless Shelter for pets on his own expenses. This doctor and his staff are exceptional, and I won't have it any other way. Ruby got very sick, since Dr. Good couldn't do anything else for her, he recommended me to the best in Specialist in town Dr. Boozer. Unfortunately Ruby went to doggie heaven on her own will.  My babies: Roscoe and Ruby Murray. I would recommend Dr. Good to anyone who want to best care in the Marietta area for their baby. Read Less

Didn’t wanted to give even single star but no option for zero star. Worst experience ever. We dropped our cat for week n when we picked yesterday she had fleas all around. She was weak n scared. We contacted staff next day about fleas n they were not ready to accept. Worst they blamed us. How come in a day or half day you get fleas in home. Staff was not talking nice...they gave medicine n said fleas would drop off but they didn’t n still alive n hurting my cat. She can’t sleep n seems irritated. I wouldn’t suggest this vet clinic to anyone. 😡😡😡 Read Less

I have been bringing my dogs here for over 20 years. All the staff are very professional and personable. You can tell everyone loves animals and want the best life for them. The report about your visit is thorough, informative and has suggestions about optimizing your pet's health. Prices are reasonable and there are various discounts for being a loyal customer and bringing multiple pets for care! Read Less

Do not bring your pet here. Staff is nice but the doctor is extremely rude. I brought my dog to get groomed, they injured him somehow. He had blisters in his penis and could barely pee after the grooming. Brought him back next day and the doctor said "Well it looks okay now, better than yesterday so it should get better." No apologies for the mistake they made and he was extremely rude. I have gotten my money back but never going back. Read Less

Rodi always does such a wonderful job with Sebastian. He looks like a little prince after his groom. Plus, she adores him :) Taryn is also wonderful. She very throughly answers my questions and is a really kind person. Everyone here is amicable, knowledgeable and professional. They all seem to adore pets. Very caring place to take your furbaby. Plus, they have budget friendly prices. Read Less

I love boarding my dogs worth the great staff at Town and Country! I am always hesitant for anyone to watch my dogs but it's been a great experience so far. The price is reasonable and I love that you can make a reservation for my fur babies. They are also boarded together which makes me happy. They are best buds and love each other. I will continue to trust my fur babies with Town and Country. Read Less

Disappointed in boarding at this facility. Staff was very unorganized for both arrival and departure. Check-in took 30 minutes and I was informed for the first time upon arrival that they only accepted one particular type of bordatella vaccine that my dog conveniently didn't have. They didn't allow any of my dog's personal items, which made me extremely weary as she suffers from separation anxiety. Ultimately, I was able to leave her blanket with her, but had to sign saying I understood it would likely get lost (it didn't, but unsettling to know they admit to their disorganization). I won't be taking her here again. Read Less

My entire experience with Town & Country for over 25 years has been the total best. From learning about new practices and the most current well being for my dogs has been exemplary. Dr Good has seen us through the worst of times (death of precious pet) and the best of times (receiving new rescue pet). I appreciate their caring attitudes and being able to "fit us in" in emergencies. Total five star for Town & Country. Read Less

I have been using Town & Country for over 2 years now. It is far from the fanciest facility you can visit for pet care. However, the staff is extremely friendly and passionate about what they do. I've had a great experience each time with Dr. Michael Good. HOWEVER, I would highly discourage anyone from using their boarding services. That is NOT a well managed service for this establishment. I had an emergency overnight work trip, and my normal place was booked. So I used T&C. A second time I was forced to use their boarding facilities was for post surgery from a teeth cleaning for my dog. Both times, when I arrived to pick up my dog, his backside was covered in dog poop! Sadly one of those times I didn't realize it until we were half way home and it was nicely ground into to my leather car seats. They were mildly apologetic, and made very little attempt to make the situation right. Very disappointing. Read Less

If I could give this place less than 1 star, I would. I am writing this review a bit late, but other pet owners need to know to stay away from this place. I CANNOT wait to see the snarky response from the facility, like they have responded to many others who have had similarly horrid experiences. My husband and I boarded our dogs here a few months back. We paid extra so that if they got sick while they were in their care, the vet would see them for free. When my husband and I went to pick up our dogs, we waited for over 30 minutes while they looked for our paperwork. We noticed that one of the dogs was clearly sick. We gave her two days and she got worse. I took her back to them because they said they would not charge me because she got sick at their kennel. I made an appointment for 6:30 and arrived at about 6:15 or 6:20. I was the only person in the waiting room. I did not leave until about 8:45. The whole time, my poor dog was shivering and crying while we waited for the vet to arrive. He then became accusatory at ME! Not really sure if that is just who he is as a person or what, but it was certainly inappropriate, especially given that I had been waiting for so long and would not even be there had I not boarded my poor dog there. No apology for the long wait or anything! Very rude! He gave me some antibiotics. After about a week, she was still sick and had gunk in her eyes. Her eye crusted over and got irritated, so I took her back again. When I called to make the appointment, I explained that last time I had to wait for over two hours, so this time it only took an hour. I was told I would not be charged this time because the sickness was due to her stay at the kennel. However, I got charged over $100 because the vet said that her irritated eye was unrelated to her being sick still, even though this was all because we boarded our dogs with them! I wish I had fought it or at least given him a piece of my mind over the sketchiness of it all, but I was so tired and worried about my dog that I just paid the fee and left as fast as I could. Save yourself and your pets the trouble! Truly an awful experience! I was so worried about my dog, and I never want to go through this again! What really makes me worry is that we paid extra so that they would be seen if they became sick while we were gone. She was noticeably sick, and they did not do a thing! They didn't help her or even mention it! Seems to me like they do not pay close attention to the dogs boarded there! Read Less

Staff members were great with our two dogs at their recent annual exam. They took a great deal of time answering our questions about the concerns we had and thoroughly explained the difference in the preventative medicine. We also board our dogs here and highly recommend their practice. Read Less

First time taking my cat to be groomed, in her old age (17yrs) it is harder for her to clean herself and she had some very thick mats in her fur. I took her to this location because it would be her first time being groomed and I wanted the option to have her sedated if necessary with a veterinarian present. The welcome staff was very pleasant and explained paperwork thoroughly. I was able to drop her off before work and speak with the groomer about what kind of hair removal I expected. The groomer was absolutely wonderful! She was very friendly and my cat warmed up to her quickly. I received a phone call when my cat was ready to be picked up, the man informed me that there had been no need for sedation. I was able to pick up my cat after work and she wasn't anxious or scared! She seemed a little upset at not having much of her fur anymore, but she came home and started eating and drinking like normal. This was a stress-free environment that my cat likes and we will be back if she needs to be groomed! Read Less

$180.00 to uthenize our doxie. The best part of the experience was the end. She crossed the rainbow bridge and was at peace.The worst part? My wife and 11 year old son feeling as if they killed her. We rescued her as an adult. It took over a year to get her to not lady down and pee out of fright. Well time past and she developed tumers on her best that spread like wildfire. My family and I decided we would not put her through the hell of a battle but wait till she no longer loved life the way we taught her. This cruel vet with no bedside manners fussed every time he came in that room. The way he trailed to worker....overheard through closed doors was Horrable. Avoid this place. Do online research. Read reviews. Mine is not the only one. Read Less

This is a very busy and multi-disciplinary family owned and operated practice. The practitioners treat your pets like they are their own children. I've never had an issue securing a convenient appt. They open early, close late and are opened on Saturday. They will carefully examine, test, diagnose and create a plan of care specific to your pets needs. Costs are discussed prior to the testing and plan. The fees are not inexpensive and you will get what you pay for. My last rescue of 2 neglected dogs cost $1295 to treat and I was stunned! I mean, that's a mortgage payment! However, within 48 hrs of treatment they are remarkably healthier animals. I trust everyone who works there. The BEST VETS IN COBB COUNTRY! see also, The Homeless Pets Foundation and The Underhound Railroad. Two charities I am happy to help support in meager yet meaningful ways. I was not compensated in any way for this endorsement. My only negative comment is the cost of maintenance products which I find less expensive on Amazon.Update-I received a call from the practice to thank me and advise that they price match. Great to know going forward. Read Less

I am a daze....that is simply the best and so simple words to describe this whole review. Casper, my cat of 22 years and the euthanization was of course not the easiest choice but it was better health wise for him. And I spent the day beforehand in spoiling him.I went to the Town & Country the next day. We were taken to a room and Dr. Good came in and gave him a shot and just simply left the room. I could only guess he left for me to say my good bye's. Casper was staring down and trying to stay standing up. After about 5 minutes of this, I stepped into the hallway and had a few words to say, making a point that something needed to be done.  It was difficult for me to just see him struggling to stand and just stare, it was so very difficult. Finally, Dr. Good came in and officially gave him the final shot. He wrapped Casper in a towel and just tossed him back into the crate (I'd said I wanted to bury him myself).The next day, from a friend, I learned that this was due to a sedation shot, something necessary for the "final shot" minutes later. It was difficult for me to just see him struggling to stand and just stare, it was so very difficult. It simply would have been nice to be told of this sedation shot and knowing what to expect. Read Less

Thank you for handling my dog's skin issue! I always thought my dog had a food allergy, and I had no idea that it was actually environmental allergies. Dr Phil put a plan together to address my dog's allergies with supplements and shampoos.Thank you! Read Less

Town & Country Clinic has been a real blessing to us and our furry best friend Leroi who is now fully recovered from his recent ACL repair by Dr. Phil Good. I will always be thankful to Dr. Good for the miracle he performed on his leg so Leroi can again enjoy his passions, walking, running and playing. Town & Country doctors and staff are very knowledgeable and provide the best veterinary care we have ever experienced. Our daughter, who sometimes takes Leroi in for us to his appointments, has now switched her dog Yogi to Town & Country. Thank you Town & Country for all you do for us! Gregory Tatum Read Less

Wonderful experiences with Rodi. She grooms both my two dachshunds and miniature poodle, and she's always willing to discuss changes to the grooms, and she's very fair for the quality of the cuts. I wouldn't take my babies anywhere else! Read Less

Unfortunately, my dog, Lucy, went into labor and she couldn't have the puppies. One got stuck in the birth canal. I tried to pull the puppy out, but it didn't work well, and I thought I injured him.Thankfully, it wasn't in the middle of the night and my regular vet was open. Dr Good is very caring and took his time to try and have my Lucy have a normal birth, but after several injections and fluid, we had to make the decision to have a C section.Dr. Good was very fair with the price of surgery, and I know have 5 healthy yorkie puppies. Thank you so much Dr. Good for caring for my little puppies! Read Less

Took my puppy here for immunizations, fecal check, and a deworming. Dr. Good was very professional and courteous. I did not know much about heartworm disease and thankfully I now know more about this horrible disease. Read Less

Can't say enough good about these guys!  We have two cats and a dog and we wouldn't think to take them else where.  Yesterday, our beagle had what we thought was a UTI.   The doc saw us asap and we discovered that she had bladder stones and needed immediate surgery.   They got us in the very next morning.  Thank you!!!  She came home today and she's recuperating well.   Dr. Pearse is amazing!   She loves animals and it shows in how she took care of our dog.  Everyone else there is courteous and helpful!Thanks!! Read Less

Dr. Phil did a great job repairing my labradoor's ACL. It was kind of a rocky recovery (he's a crazy dog), but I felt comfortable with each of the rechecks. Thank you so much, Dr. Phil, for your help! He's back to chasing frisbees! Read Less

Thank you so much to Dr. Pearse for saving my Golden Retriever's life!I couldn't afford $4000 (REALLY?!) to remove my dog's spleen as there was a bleeding mass assocated with it. Dr. Pearse stayed late to remove the spleen and biopsy my dog's liver for a FRACTION of the price as Cobb Emergency Vet Clinic.Thank you so much to Dr. Pearse!I'm crossing my fingers that it's not cancer! Please call me as soon as you get the news! Read Less

We had a fantastic experience with Dr. Phil. He was very knowledgeable about allergies as my shih tzu has been very itchy for several months. Thank you to Andrea for assisting me in and out of the room! She deserves a big hug from me! Read Less

I needed to board my pet for 20 days as my house flooded, and I couldn't keep my pets at home with all the construction. Town and Country has a very liberal visitation schedule and they let me walk my dog every day. They you very much for helping me in a tight spot! Read Less

My orange cat, Felix, boards there all the time in the 'cat room'. They're the only place that can bath him, too, without sedating him. It's noe easy to bath a cat. Needless to say, he loves town and country.Anyways, Felix just finished boarding for a "prolonged period" due to a urinary blockage. Thankfully, Dr. Phil stayed after hours to care for Felix because I couldn't afford $2500! for the emergency clinic. Town and Country Veterinary Clinic isn't just in for the money! They really care! Read Less

I've visited this vet twice now.. and the vets themselves seem to be very good and knowledgeable. However, both times while sitting in exam rooms waiting on the doctor, I could hear him yelling at his office staff about seemingly meanial things. It seems unnecessary and off-putting. I feel bad for them.. Read Less

I found a dog within a mile who had clearly had surgery and just wanted to see if they had operated on a dog fitting the medical description. I would think they could've looked to see if they'd done a procedure such as the one I described in the past few days to help me find the owner since the dog had no ID. I wasn't even put on hold and heard the receptionist complaining loudly about me. Sheesh. Read Less

Almost killed my cat. Left him unsupervised in a cold room. He pulled his catheter and nearly bled to death. I had to pick him up at 2am covered in blood, shivering in an ice cold kennel. I could see my own breath. This vet office is horrid. Read Less

Earlier this week, Atlanta Pit Bull Networking (APBN) provided SpayGeorgia certificates so that three local pit bulls in need could be neutered at Town & Country at very little cost to their owners. Each $65 certificate covered an examination, anesthesia, and neuter surgery. At the time the appointments were made, I was informed that the only requirement for surgery was proof of rabies (required by law) or vaccination on the day of surgery at a cost of $23. Any other services were considered OPTIONAL. All three owners were required to sign a "Special Consent for Surgery or Other Procedures" on which they had the option to accept or decline additional services. Each client was charged between $30 and $35 for a preoperative pain injection that was neither discussed at the time the appointments were made nor listed as either a requirement or an option on the aforementioned consent form. Had I been informed at the time the appointments were made that each client would be paying at least $70 for pain management and an Elizabethan collar, I would have scheduled their appointments elsewhere. Not being upfront about cost is unethical and a very poor business practice.Read Less

Dr. Good is an extremely knowledgeable, compassionate and caring vet.  I am sorry to say we met him under the the circumstances that we did.  We were searching for a vet that could help us with our sweet cat.  After a $600 visit to our vet at Bartow Animal Hospital we were told there was no problem with our 11 year old cat.  Friends recommended  Town and Country and once I started researching I knew this was the place to go.  Dr. Good gave us the news our kitty had liver cancer and a few days to live.  The whole staff was so kind and compassionate while we said goodbye to our family member.  I wish we had discovered them earlier.  Dr. Good is the first vet I've ever met that his reason for existence is loving animals. Read Less

Great vets and Dr Good's attempts to save every animal is very commendable! The facilities are obviously stretched and used to 110% capacity with some obvious wear and tear and lots of customer traffic. Don't expect highly polished and new. Other locations are much more fresh with paint and polish. The appointment confirmation system is annoying with redundant texts and calls ensuring you will appear. That said I am happy to support this vet and his mission! Read Less

I have just recently started to come to town and country. Both docters I saw were very nice and very knowledgeable. Dr. Good is amazing he took great care of my dog, and is helping get her back to 100%. Read Less

Dr. Ana Sofia Pearse is a great veterinarian and has taken very good care of my Pekingnese. Dr. Pearse has provided a surgery and help get rid of a stubborn skin infection. Dr. Pearse is very detailed, specific with after care instructions for my little dragon. Yes, my canine Pekingnese is a dragon at least in my eyes. if you are looking for someone to care for your family member with four legs I recommend Dr. Pearse. With this said, the staff around Dr. Pearse lacks the detail and professionalism requiring this customer to visit the office three times in one week for a prescription refill. The wait time can be very long when trying to check in and/or out even with an appointment. When visiting, bring your patience, a book or even music, Dr. Pearse is that good to wait for. Read Less

We have gone to Dr Good for over 20 years. In that time he has grown his business in exact comparison to his love of animals. We recently adopted a beautiful lab from the Homeless Pet Society who was almost euthanized before Dr Good's team saved her. He went above and beyond to provide vet services so we could adopt her for a small fee. He answered text messages at 11 pm when we had issues. He devotes himself to animals. Yes sometimes you wait a little for an appointment but that is generally because he has jumped in to help another pet in need. I am sorry that Dr Good was just fined for "bad practices". The money he was forced to pay would have saved the lives of so many animals. Keep up the good work Dr. Good. Our family...people and pets love what you do! Read Less

Dr. Good is so compassionate, caring and goes above and beyond! I came to him based on a referral and it has been the best decision for my pets. Their office is efficient, their staff are courteous and just as caring as the Good doctor himself. I highly recommend this practice to anyone who loves their pets! Read Less

We were looking to adopt a cat. We found Raine on PetFinder and thought she was perfect. We scheduled a meeting to see her on the 22nd. We were immediately greeted when we walked through the door. Everyone working there was so nice to us. We adopted Raine and she is so very sweet. She may be a little quiet, but she has a very cute personality. We are so happy that she is a part of our family. Thank you everyone at Town and Country Veterinary Clinic for giving us the perfect kittyRead Less

I've taken my dog here since he was a puppy. I also took my cat for her care. And every single time I was told exactly what they were going to do and how much everything would be. I also loved the fact that I can tell that Dr. Good loves animals. That he actually enjoys what he does for a living and is such a relief that my dog has someone that really cares about him. I've even recommended a few people to see Dr. Good. Read Less

This is an amazing facility! I have a dog who is very difficult to deal with, but Town and Country staff were excellent with him. Everyone is very professional and helpful. Yes, as in any medical facility, there may be a wait due to.an emergency or an animal needing additional care. This is not an assembly line office; the staff puts the patient's care as their priority. Dr. Good is outstanding and gives treatment options. Prices are. very fair and. staff. actually does more without additional cost. Excellent care, prices, and communication! Read Less

The best vet I  have ever used! Dr Good is the best and the staff is awesome. You can tell that everyone there really loves your pet and wants the best for your "baby" as they refer to them. I have had dogs, breed and showed dogs, now rescues and never have I had a vet that I have had so much confidence in than Town and Country! Read Less

In a world where the dollor comes before compassion I meet Dr Micheal Good. Unlike every Vet I have gone to his main concern was the well being and care of my Patty and not how much it was gonna cost . He did an excellent job with her surgeries and my baby is running ,playing, and eating again. He got a great staff and yes sometimes waiting is fustrating but in his case the term .Good things come to those who wait is so true . Thank you Dr Good and to all at Town Country Veterinarian for all you did for Patty and all the other Lucky animals that fall in your Good hands . Its been a blessing meeting all of you and we will be seeing you again . Thank you very much .. Read Less

I've been going to this vet for over 15 years, and yesterday was my last visit.They've always been a little confused and disorganized.  One of the rescues I brought to them needed to be put under to have a lump removed.  While he was under I asked that they clean his teeth and cut his nails.  This is a Great Dane, and cutting his nails is difficult when he is awake.  Sure enough, they'd forgotten to cut his nails and clean his teeth.  Two days later he split a nail.Last year we rescued a dog from Clayton County.  She was high heartworm positive, so I set up a "Go Fund Me" page to help raise money for her.  I talked to Dr. Good and asked him if it would be possible for Town & Country to take donations directly from donors and set up a credit for her account.  "Sure, no problem".  6 people (that I know of) called and attempted to donate.  Some were told they could only donate directly to Dr. Good's homeless pet foundation, others were told Town and Country had no idea who I was.  Heartworm treatment is very expensive, and I've had at least 2 other heartworm positive dogs treated with Town and Country...it kills me they weren't able to take the donations...not just because it cost me money, but because this directly affects the dogs health, and the number of dogs I can afford to rescue.When I got this rescue, I called Town and Country and asked them if it would be okay for them to share my dogs heartworm status with anyone calling in.  "Sure, of course, no problem!".  Some donors prefer to donate to the vet directly - which makes total sense and usually isn't a problem.  At the time, I was trying to share my rescues story on a facebook page dedicated to Great Danes.  The owner told me they would be happy to share her story and my "Go Fund Me" info as long as they could confirm with the vet that I wasn't scamming them, and that I really had a dog being treated.  Town and Country told this person my dog was heartworm negative.  Within minutes, the owner of the board posted a comment (her board had about 5,000 people on it) that I wasn't to be trusted, that I had made up the story about my rescues status to scam money.  I called Town & Country, and as it turns out, they pulled the wrong file, and made an "honest mistake".  No words can describe how embarrassing this was. Over 25 years, I've spent thousands and thousands of dollars of my own money to help dogs that have been neglected, starved, beaten...and Town & Country's one mistake cost me something I can never fully regain...Trust.  The owner of the board called back, and Town & Country gave them the correct info, but the damage was done.  Our rescue received very few donations as a direct result of Town and Country's mistake.  I understand mistakes happen, but this was a big one.Yesterday I took my dog in for his annual.  The vet prescribed two Bravecto's and  12 months of Tri Heart (6 months each for our 2 dogs).  I was handed two Bravecto's that had expired 2 months ago.  I was handed 4 heartworm pills as I was being shuffled out the door.  I took a quick glance at my receipt, and told them I should have 4 boxes, not 4 pills - they had billed me for 12 months, but only given me 1 month..."Of course, here you go!".  They handed me a 2 boxes of Tri Heart, and two boxes of Generic pills.  Of course, the generic heartworm is cheaper than the Tri-heart that I was billed for, and I didn't notice until I got home.About two years ago both of my dogs got fleas.  I treat my pets every month on the dot with Frontline.  It was a mystery, and the Doctor suggested changing medicine.  Now I'm wondering if I got an expired batch of medicine?  I can't remember where I got the Frontline now...but I can't help but wonder if the fleas were in some way connected to Town & Country.Today I went back to return the expired Bravecto and return the generic heart worm medicine that I was over billed for.  Never did anyone say they were sorry for making the mistake, or for the 90 minutes it cost me to fix their mistake. When I shared these mistakes with my wife, she recalled at least two other errors that  had happened to her in the past....and I realized that very similar billings mistakes like this had happened to me before.  In our 15 years of going to Town and Country, we have never had a billing mistake in our favor - they never billed us for one box of medicine, and gave us 4...every billing mistake from Town and Country that we've ever had has always been in their favor - just like the most recent mistake.  My wife and I have wondered if Town and Country was knowingly overcharging with the hope we wouldn't notice, or if it was just gross incompetence.  I'd like to give them the benefit of the doubt...the billing area is sometimes zoo-like. Today there were 6 customers waiting for one checkout person when I arrived, but a "back up" person was called quickly...still took 30 minutes for them to refund their mistakes. Read Less

You will not be able to write a bad honest review on Town & Country Veterinary Clinic / Dr. Good. They dispute all negative reviews. Dr. Good or someone on his staff will dispute how you feel or your opinion as a customer- Online in a review On the phone And in person every time........ Read Less

Excellent vet! Very thorough explanation and really knowledgable. The staff is friendly and take your time seriously. We moved over from Banfield and I have no intention on looking back. Love this place. Read Less

Okay.The vet is very nice. However, the boarding conditions are borderline acceptable - HOWEVER - it is very cheap and the Vets really care - but I cant say the same for the team that handles the boarding process.I saw the boarding conditions myself after I picked up my dog earlier than normal and she was clearly distressed. She had infections on her feet prior to checking in, and we asked the vet to look at it - to which they did, BUT even with the knowledge of her feet infection, they still boarded her outside while it was raining, and luckily, we picked her up early, because at that point, her infections on her feet had ruptured and were bleeding. Her eyes were also very red, was wet, and were acting like as if she had been on a fight. That is when I demanded for them to show me where she had been, and made the discovery on how she was boarded outside. I saw the entire "boarding" area, and it is just like a county pound. The fences had concrete walls for about a couple of feet with crisscrossed fencing, but if you have a dog like mine that is aggressive towards other dogs (but VERY sweet towards people,) this is distressing as they are still within contact of other dogs. (And yes, I advised this place from day 1 of my dog's behavior.) With that being said, we have taken her here numerous times before this incident, and this instance was the worst. There are a lot of room for improvements for their boarding procedures and system. Dr. Good is very kind and genuinely loving towards his patients, and that is truly the driving force why we have continued to do business with them.Now, you can opt for other places for boarding, but you will pay at least 2 or 3 times, plus you are not sure if they will have a caring vet like Dr. Good on site. Read Less

Dr Pearce is absolutely amazing. This woman stayed until 11:30 at night to fix my pup. She gives clear direction, makes sure you know what to look for, and really goes the extra mile. I'm so happy that she was the doctor on staff when our emergency happened. Read Less

After reading an abundance of exceptional reviews on yelp as well as several other sites, I decided that Town and Country Vet Clinic would be the ideal place to take my beloved dog Thomas. I was going out of the town the weekend before Thanksgiving and decided that this would be a perfect chance to both board my dog for the weekend and also give me an opportunity to see if I liked the clinic. The staff was extremely friendly and helpful as I checked in. As I set up my play times for Thomas, the receptionist asked if I would like purchase pet kennel insurance for a couple bucks a day. Knowing that anything can happen, typically this would be a no-brainer, although since I was going down to Florida for Thanksgiving I decided to pass as there would be no benefit in Florida. As I came back for Thomas everything went smooth and he was as happy as ever to see me. We went for a quick walk and back in the car we drove down to Florida. The following day he seemed fine, stool was bit soft but I thought it may just be nerves and him getting acclimated with me again. The following day (Thanksgiving) I awoke around 6:30am to the sound of Thomas regurgitating, to my dismay there was a small amount of iron smell coming from the vomit. Over the next four days my poor dog was defecating blood with a mix of diarrhea. Hoping that this was just the aftermath of nerves and being boarded,I fed him chicken and white rice. It appeared to be working as his poop began to slowly solidify. Finally on Saturday morning we determined the root cause of it all when he threw up a sponge. From here his poop turned into straight liquid blood. I was hopeful at this point that it was a stomach bug as he still appeared fine. If it continued, it was decided that I would bring him back to Town and Country on Monday when they were open. We arrived at home late Saturday night and I spent many hour walking him. Sunday morning there were no improvements and Thomas was beginning to look weak. Throughout the process he seemed strong which is why I didn't take him to the ER sooner. After the ER he was given some antibiotics and pills to stop diarrhea. I am still unsure as to how he got a hold of the sponge while under watch at Town and Country Vet, nor what hazardous substance may have been on the sponge. One thing is for sure, my dog ingested a sponge that should have never been at his disposal. There was no other opportunity that this could have occurred, as I was in a hotel with no sponge at all. After multiple discussions with management, they have refused to cover any of the financial burden that they have left me with, due to their own negligence. I highly recommend that you look else where if you would like to have you pet cared for while you are away, because Town and Country clearly does not care.. Read Less

I have been taking my dog Maxwell to Town & Country Vet for years and I have referred several of my friends and coworkers who love it as well! Dr. Good is a great Doctor who cares. Through the years if there has ever been a problem, he will make it right! He is a man of his word and will do what he says he's going to do; that is very hard to find in businesses these days. I have boarded Maxwell at Town & Country, that's where I purchase all of his medication, and that's where he is groomed and vaccinated! Good People! Thank you. Read Less

have gone to town and country for over 11 years. got both our girls from homeless pets rescue, Dr. Goods rescue organization. one of them was actually there for a year before we adopted her. they take very good care of them both. always advise what is recommended versus what is really necessary. i trust them to care for them as if they were their own. Read Less

I have been using Town & Country for my rescued and personal animals for more than 10 years. They are great! They have reasonable prices, the staff are always helpful and kind, the doctors explain what is needed and answer my questions - they take great care of my animals! And I LOVE the fact that Dr. Good is so helpful to pet rescuers - he even runs his own rescue group and donates a lot of time to help. I recommend Town & Country to everyone. Read Less

This clinic saved my animal's life, and being as I'm a pre-med student, not working right now, I don't have much money. They were nice and friendly, and Dr. Ana Sofia Pearce was very patient with me. The techs are so kind too. My animal's regular vet is usually well pet humane over in doraville, but I moved recently, and they close early being a charity animal clinic. It was an emergency, so I took a risk and took him to the closest place to me with decent reviews on here. Again, I'm poor, MOMMIE needs to eat too, and have a roof over her head. Honestly, he was so ill, I didn't think he would make it. Had Dr. Pearce been like the vets over at East Atlanta Animal clinic, the cat would have died, they would have laughed me out of there, and I would have walked out without grocery money for 6 months. Plus while I was waiting In the exam room, I noticed that they Sponser homeless pet groups too, besides doing, grooming, surgery, and regular veternariary care. Very cool set-up! You guys are real Heros to a lot of scared sick animals, and parents!! (*tearing up)THANK YOU FOR SAVING MITTONS LIFE!! Read Less

Took out kitten to get neutered. We were happy they accepted Friends of Animals certificates as we are on a tight budget.  However, I walked in and the smell was...bad. Just bad. I know we've got lots of animals in there, but the vets I've been too never smelled like that. There was a general level of unorganization. The staff had obvious issues with each other. That wasn't comforting. When we picked our cat up he was soaking wet from sitting in his own urine for some time. I get that it was our crate, but good customer service would have a least cleaned the cat or made a comment to us. If you can't provide good customer service at that level of business, maybe you shouldn't do that level. I will say, the gentleman who helped us at check out was very nice and considerate. Ultimately, we won't go back. Wasn't horrible. But not what we're looking for. Read Less

We took our dog to see Dr. Pearse. Our appointment was on a Saturday and we went straight in, they were very fast. The doctor was very nice and informative. Good vet clinic, we will take our dog there again. Read Less

I've been taking my two pups here for about a year, and I love the service we have received. Both of my dogs see the younger Dr. Good, and he has kept their health top-notch. I really appreciate all of the time and attention everyone in the clinic provides my animals. Yes, it is usually busy. Yes, it is not located in the nicest area (it's a bit industrial). Yes, it is expensive. (I have yet to find a vet that is not.) But after trying several other local clinics, I feel like my little mutts are in great hands. Other plusses: - They offer discounts on medications and food, multiple pets, dental cleanings, etc- I have never felt rushed through an appointment. Each question is answered and my dogs are given their exam in the room with me. Drs and techs are on time.- I can buy everything on site at a price that's comparable to PetSmart and PetCo. Not as cheap as online companies, but I like giving my business to a local company that's part of my community. BTW, unlike one of the other reviewers, I've never been made to feel that my pets were "less than" because they are mutts. My dogs are scrappy, street mutts -- a likely black Schnoodle and a tan Cairn Terrier Yorkie mix -- in need of a constant haircuts. Show dogs they are not. The doctor and staff love on my dogs as if they were their own. I have seen everything in the office from a Doberman with disabled rear legs to a French poodle with a killer blow-out. I've never noticed any dog treated differently because of their breed, age, etc. Perhaps someone on staff was having a bad day? Read Less

This vet is where I used to take my oldest dog when I lived OTP. I only went twice and that was enough for me to know I needed to take my business elsewhere. The people at the counter were dicks and were condescending to me, probably because my dog isn't some sort of show dog with cute little ribbons in her hair. To top it all off, the vet was VERY EXPENSIVE. While I know that vets aren't cheap, this place cost way too much.Definitely take your pet to someplace better. This isn't it. Read Less

The two dr. Goods are good but the office is extremely disorganized and the front desk as well as check out desk are rude and extremely unfriendly.  If the prices were good I would suffer through the long wait and ok customer service, but they are expensive too.  I've found another vet who has more time for me and my dog and way less expensive. Read Less

TCVC is the place for my family!Sooo you might know by now that am I ruff, ruff LOVER!  I LOVE ALL DOGS even the pit bulls.  I just don't get as close to them if I can help it!So I had to take a trip here NOT by choice but because my parents dog Fuzzy was not doing so well.  She has been sick for a while and she is 13 years old!  Just SUPER SAD!We as pet LOVERS know and understand that our beloved pet will not live forever but lets face it some pets are WAAAAYYYY BETTER than some people to be around!  So poor Fuzzy was on her final days!  My parents had done all they could but she just wasn't getting any better!  She was on several kinds of medications and had been to the vet several times for the same issues but she was not showing any signs of the young vibrant pup she used to be!Fuzzy always got excellent treatment here!  She was even had slumber parties here better know as boarding to the rest of you!  SHE LOVED COMING HERE!  She NEVER had to be pulled in because she was afraid.  In fact she would pull you into the vets office!  On this day she sadly could not stand or walk!  Just getting her to the car was a feet in itself as she was NOT a small dog!  Disclaimer:  If you have a weak stomach do not read anymore!  And I'll end by saying THIS PLACE IS GREAT!  If you care about your pet TAKE THEM TO THIS VET!............She had woke up parents up early in the morning and was bleeding from the mouth!  Needless to say that it NOT a good thing!  My dad cleaned her up and called the vet to get her in the same day!  LUCKY they were open the day before Thanksgiving!  My dad owns a restaurant so he had to leave because people were picking up Turkey Dinners that day!  So that left me and my mom to take her in to the vet later that morning!  Shortly after he left my mom woke me up and told me we need to get Fuzzy to the vet because we were going to have to put her down!  Yes the day BEFORE THANKSGIVING we would need to put our dog down!  NOT excited about that one AT ALL!Fuzzy could not walk and we tried to pick her up but she was a big dog and way to heavy for us!  My mom went to see if a neighbor could help get her downstairs and into the car!  I ran to get dressed and in between that somehow Fuzzy got up enough energy to go down the stairs!  SHE KNEW WE WERE NOT TRYING TO HURT HER!All of a sudden I hear my mom very excited talking and saying good girl Fuzzy because she had come back and Fuzzy had made it down the stairs!  She was not able to find a neighbor home so that left us to try and get her into the back of the car!  She managed to stop and lay down right on this blanket that my mom had got out the basement.  So I figured we could pull her to the garage door on the blanket and then use the blanket like a gurney and carry her to the car!Fuzzy was in so much pain!  She would not even take the pain pill wrapped in peanut butter and didn't respond to her leash!  AND SHE LOVE PEANUT BUTTER!    I figured if we could get her to take one of her pain pills she would not hurt so much and it would be easier to move her and not hurt her in the process!We finally got her up to walk a little and got her out the house and into the garage and then was able to drag her on a rug to the car and somehow by God's grace my mom was able to lift her front and I lifted her back and got her into the back of the station wagon!  And we were off to the vet!When we got there EVERYONE was SO NICE!  SO KIND and understood what we need to do!  Other people were there to bring there pet for the slumber party or get shots!  We were rushed through check in and the WONDERFUL vets got a GURNEY and carried Fuzzy in!  AGAIN THEY WERE SO NICE AND CAREFUL TOO!They took her weight and then gave her an IV and brought her back in to the room.  The vet doctor came in and let us spend a little time with her and administered the final does that put Fuzzy in doggie heaven!  That was one of the hardest things I have ever done!  The people that work here let us spend as much time with her as we wanted!  That NEVER RUSHED US!  THEY WERE UNDERSTANDING AND got us through the process!  GAVE US OPTIONS for burial or cremation!  It was a seamless process and NOT one I want to EVER go through again but will with my own pets!  I'm glad I have a GREAT VET as well back in California (see review for Cypress Dog & Cat Hospital).If you LOVE and CARE about your PET bring them here!  THEY WILL LOVE AND CARE FOR YOUR PET TOO! THANK YOU to ALL the STAFF and EMPLOYEES her!  MY FAMILY REALLY appreciates everything you did for Fuzzy and US! Read Less

I met and began using Dr.Michael  Good/Town and Country over 25 years ago and have continued to take every animal I have owned and currently own to him.  He is the best of the best and  on top of being an excellent vet, he is also one of the finest, kindest people I have ever met.  What a winning combination in one man! Read Less

I used to live around the corner from Town and Country, and when I found a stray kitten on my back porch I took her straight there.  The doctors and staff here couldn't be nicer and are very willing to go the extra mile, especially if you'll be giving the stray a home.  My darling kitty was given shots, checked for any diseases (none thank god) and was later brought back to be spayed.After recently moving back into the city, my poor girl somehow managed to break her leg in multiple places.  I took her first to a vet in town who referred us to a specialist in Marietta.  When making the appointment with the specialist, I was told it would be $2000-$3000 for the surgery to fix her leg.  So for a second opinion I took her straight back to T&C.  They worked me in the same day on very short notice late on a friday, took a look at the xrays, and were able to set up an appointment for monday to put a pin in the bone.  They were able to do this in house and for a fraction of the price.  Apparently they have a 25 year relationship with the specialist I was referred to, and if her break had been worse they too would have sent me on to the specialist.  But since it was a relatively simple fix, I was relieved to be able to have Dr. Good do the surgery there.I always feel like I'm in great hands at T&C and I never feel like I'm being told to do unnecessary test or procedures just so I can be charged a few more bucks.  They are always kind and I may continue to make the drive back up there for routine tests in the future.Additionally, the Gresham Road location houses the Homeless Pets organization that adopts out great pets to loving homes.  When I lived close by I would help walk the dogs, and have seen the doctors at T&C work miracles on pets that were utterly neglected by their previous owners.  I urge anyone who reads this to stop by and visit these darling animals.  They're online at homelesspets.org - and they're always taking old newspapers and towels for use in the kennels. Read Less

I had a 10am appointment on a Monday for a check up. This was not our first time here.I had found a pregnant stray cat in my neighborhood and after some hesitation of being kitty midwives, we have decided to keep her.. because she's suuuuper cute, and we are suckers.. and.. well that's neither here nor there.  Point is, I wanted to make sure she's in good health!  So I made an appointment and told them we needed a check up for a pregnant stray named Basil.We got there on time, and were taken into a room about 10:20.  She was weighed and then the vet tech said Dr. Maria would be in shortly.  At least half an hour later, I'm still waiting.. Just when I started tweeting my snarky complaints, the vet tech came back in to apologize because they're busier than normal.  Then, he offered me coffee!  What hospitality!  Then he said to me, "I think she's pregnant!"  I was like, "Yes, that is why I'm here.  Thank you...."About 11am, Dr Maria came in and took Basil to the back for some tests.  She did a leukemia test which came back negative - PHEW!  She gave Basil some Capstar to kill the fleas on her.  Gave her a topical dewormer just in case she has worms (Basil was too nervous to poop, so this was precautionary, and I guess topical is safer for a preg cat).  Then Dr. Maria told me Basil is about one-year-old after looking at her teeth.I asked her how far along she was until she gave birth.  Dr. Maria said it's hard to tell by looking at her because though she's round, she could have two bigger kittens, or like 6 small kittens in her.  She offered to take quick unofficial look with ultrasound and SO of course - Murphy's Law - there are 5 or 6 kittens in there.. and we are a week or two away.  Anyway, had a pretty good experience with Town and Country.  Dr. Maria was super nice and caring.  Took away one star for wait time and the fact that the front desk people (over ALL our visits) could be a bit nicer.  It's hit or miss. Read Less

This vet office has very knowledgable, friendly, loving vets as well as office staff.  The prices are extremely competitive too! I've been taking my pets here for 5 years. They always take very good care of my pets and always have their best interest at heart... Not the sale.  I highly recommend Town and Country :) Read Less