Medlock Bridge Animal Hospital
Norcross, Georgia
Reviews
Jan R.
6 Oct 2018
REPORT
As a dog breeder for 10 years, we take good care of our goldens and puppies and do more health testing than suggested on our adults (hips, elbows, eyes, heart, skin, etc.). Recently, I needed to get a...
As a dog breeder for 10 years, we take good care of our goldens and puppies and do more health testing than suggested on our adults (hips, elbows, eyes, heart, skin, etc.). Recently, I needed to get a vet health certificate so a puppy could fly to their new family. Over the years we have probably gone to vets 15 times for this paperwork. I was quoted the wrong price on the phone and then required to pay for fecal sample (even though we have done ALL the preventative measures of deworming, etc.) and go home Friday without the certificate to await results Saturday and the final certificate to be filled out. NEVER before have I gone home without the certificate. I never received a call, email, or text the next morning letting me know the fecal results or that the certificates were done. Now, when I call, the office is closed, and they don't open until 7am Monday morning and I am to have the puppy at the airport at 6:30am. UNPROFESSIONAL!!!
John Tarpley
24 Jun 2018
REPORT
We've been using Medlock Bridge Animal Hospital for years. We love them!
Tracey V.
15 Jun 2018
REPORT
The one thing I loved about Medlock Bridge was the receptionists who were so kind. But other than that I don't know. I found a hungry, limping, stray dog and after I was unable to locate his owners vi...
The one thing I loved about Medlock Bridge was the receptionists who were so kind. But other than that I don't know. I found a hungry, limping, stray dog and after I was unable to locate his owners via microchip, I decided to keep him. I immediately took him to the vet for a check up because I don't know anything about taking care of a dog, but the doctor wasn't really interested in looking at my dog or speaking to me. She petted him for a second and said he looked good. It was by luck that I thought to ask if dogs needed vaccines or else my dog would be at risk for so many things right now. She gave him the shots and that's it. She also told me that he was not limping and that I probably mistook something else he did for limping. I asked about how to officially own the dog and they told me to call animal control because animal control handles stray ownership. When I called animal control the man said he had never received a phone call like this before. I left the vet that day having spent over $200 except I didn't even know how much my dog weighed, how old he was, what kind of dog, if he was healthy...Later that night I finally realized why he was limping -- he had a huge cut that sliced through the bottom of his front right paw. I definitely didn't go back. I would have had to pay the $60 check up fee to tell the doctor what she overlooked and I just didn't feel comfortable with that. I also wanted to get him neutered and they told me it would cost $500 but after calling around I found that Pet Med Plus charged $300, so I went there and met the most amazing doctor/staff. I now go there permanently.I would recommend skipping Medlock Bridge Animal Hospital and finding a more affordable, more knowledgeable, and more attentive vet.
bethany hall
20 May 2018
REPORT
This place is great for small"exotics" like rats. They also see dogs and cats.
The small animal exotics cert is only there Monday, Wednesday, and some Saturdays.
Atlanta Best
11 May 2018
REPORT
Great caring staff. Great service and prices. Highly recommend!
Ashley Payne, DVM
27 Apr 2018
REPORT
I got a chance to visit them with Lap of Love. They were so nice and so open to hearing how we help families. They had so many great questions. #lapofloveveterinaryhospice
Aristo Shyn
20 Apr 2018
REPORT
My dog was attacked by a wild animal one morning, and I rushed over to this clinic shortly after. They took him in immediately and got things resolved. The staff, fees, and overall process was way bet...
My dog was attacked by a wild animal one morning, and I rushed over to this clinic shortly after. They took him in immediately and got things resolved. The staff, fees, and overall process was way better than expected!
Frank Tung
19 Apr 2018
REPORT
Front desk and vet are nice and profectional. I would give a 4 starts if tech is more friendier and profectional.
Todd Wahl
22 Feb 2018
REPORT
Always friendly. This is where we board or pets and get them groomed. Reasonable prices and they treat or pets well.
Tanner Chung
1 Feb 2018
REPORT
I'll have to admit, I didn't do any price shopping because I liked the staff at the vet because they seemed like good people. They were pretty transparent with everything when I took my dog in. I'm ta...
I'll have to admit, I didn't do any price shopping because I liked the staff at the vet because they seemed like good people. They were pretty transparent with everything when I took my dog in. I'm taking my dog in for teeth extractions and minor surgery in February for the "Dental Month" special.
*Warning* nerd alert
Added bonus that one of the doctors is named Colson... Like Agent Colson from Agent's of Shield.
And one doctor is name Koenig. Like the dog toy company.
Jan Felton
12 Oct 2017
REPORT
I have been going to MBAH for 24 years and they have been so good to my cats. I had one to live over 20 years and one 18 years and a lot of it was due to the help they gave me taking care of "Mom" and...
I have been going to MBAH for 24 years and they have been so good to my cats. I had one to live over 20 years and one 18 years and a lot of it was due to the help they gave me taking care of "Mom" and "Clyde" when they were in kidney failure. Dr Colson is the best.
Clarke Brown
10 Oct 2017
REPORT
My dogs boarded for the first time over the weekend. It was a last minute boarding and the staff was so friendly. My dogs seemed to have enjoyed themselves and I didn't get any complaints. The staff m...
My dogs boarded for the first time over the weekend. It was a last minute boarding and the staff was so friendly. My dogs seemed to have enjoyed themselves and I didn't get any complaints. The staff members were very welcoming and knowledgeable, and I felt like they really loved my dogs (especially Chump) :-) if I ever need to board them again, I wouldn't hesitate to take them there! Super sweet!
Toni W.
4 Mar 2017
REPORT
We have been using Medlock Bridge Animal Hospital since we moved into the area in 2014. We have dogs and cats, and all of them have been happy clients of this animal hospital. From routine visits and ...
We have been using Medlock Bridge Animal Hospital since we moved into the area in 2014. We have dogs and cats, and all of them have been happy clients of this animal hospital. From routine visits and vaccinations to illnesses, injuries, and difficult end of life decisions, Medlock Bridge Animal Hospital has been there with us through it all. I love that the facility takes walk-ins. Most of the time, this allows for great flexibility when trying to juggle multiple family members' schedules and the need for veterinary care. However, when my pets have emergencies, it is almost always on a Friday or Saturday at closing time, and it may be tough to see a doctor at that time. However, in most of my experiences, the staff will think outside of the box to ensure that your pet is safe and comfortable until he or she can see a doctor. We have worked with several staff members and doctors, and all have been kind, caring, and helpful.I said goodbye to the elderly dog of my life earlier this year, and this office helped me make some terribly difficult decisions. The card I received the following week was truly one of the most thoughtful cards I have ever received in my life.Great facility and people!
Mike Hipp
3 Feb 2017
REPORT
I can't say enough good about Medlock Bridge Animal Hospital. I have never had to wait more than just a few minutes, the staff is friendly and helpful.
We used their services when both of our ...
I can't say enough good about Medlock Bridge Animal Hospital. I have never had to wait more than just a few minutes, the staff is friendly and helpful.
We used their services when both of our Boston Terriers were at the end of their lives from old age diseases. The staff couldn't be more compassionate. Every person that worked there signed a condolence card and sent it to us, it was very touching.
Kaleigh Scruggs
10 Jan 2017
REPORT
I love our vet! It's walk in only and I've never had to wait. Everyone is super helpful and makes sure you and your dog feel better before you leave.
Lisa Ortiz
10 Oct 2016
REPORT
Expect to receive excellent care from a friendly staff. No appointments necessary, just drop in (usually about 1 hour total time spent). They always have reasonable boarding available for pets. The co...
Expect to receive excellent care from a friendly staff. No appointments necessary, just drop in (usually about 1 hour total time spent). They always have reasonable boarding available for pets. The combination of top-notch care and prices make this an easy choice for our pets.
Ted Bowman
19 Sep 2016
REPORT
I really like the staff here. Very friendly and take great care of our lab. They went out of there way to make him comfortable and get to know him.
John Rapp
16 Jul 2016
REPORT
Been taking my cats and dogs and recent rescue dog to Dr. Colson for many years and been very happy with her and her staff.
Chris Palmer
19 Mar 2016
REPORT
We have used Medlock Bridge Animal Hospital for the past 20 years for many pets, both for medical services and for boarding. They are always very caring and sensitive to both animals and humans! I w...
We have used Medlock Bridge Animal Hospital for the past 20 years for many pets, both for medical services and for boarding. They are always very caring and sensitive to both animals and humans! I wouldn't go anywhere else.
Vicki Young Thompson
29 Jan 2016
REPORT
Medlock have been taking care of my labs for year. They will go above caring for your pets!
Teddi Harrell
5 Oct 2015
REPORT
I just called to get an estimate on a neuter and declaw (front paws only) of an indoor cat who I rescued. I have been a customer for 20 years and your clinic has cared for numerous animals of mine. I ...
I just called to get an estimate on a neuter and declaw (front paws only) of an indoor cat who I rescued. I have been a customer for 20 years and your clinic has cared for numerous animals of mine. I just got a 15 minutes lecture from Bianca on how painful and wrong it is to declaw a cat. I didn't call to get a lecture. I called for a price. I am now considering taking my business elsewhere.
Te'asha J.
29 Jun 2015
REPORT
This hospital is dirty and very unorganized. I don't know how this business has stayed open there very racist. I just feel bad for the doctor's that work there because the owner Dr. Colson and manage...
This hospital is dirty and very unorganized. I don't know how this business has stayed open there very racist. I just feel bad for the doctor's that work there because the owner Dr. Colson and management gives the whole hospital a bad reputation.
Melissa G.
21 Mar 2015
REPORT
This morning we woke up with our dog having a little bit of a health concern. After freaking out, as we are new to the area and have yet to establish with a Vet, we made a call to this clinic. From th...
This morning we woke up with our dog having a little bit of a health concern. After freaking out, as we are new to the area and have yet to establish with a Vet, we made a call to this clinic. From the moment I spoke to someone on the phone to the moment we got in the car to leave, we experienced nothing but excellent service.
The woman I spoke to on the phone, I believe her name was Noel, patiently listened as I freaked out and explained what was going on with our dog, she let us know that they were taking walk-ins until noon (their hours on a Saturday), and they would be happy to see our fur baby, just to bring her in.
We made our way over, and they were quick in getting her in. Brittney took the information on what was going on, and took Mitzi (our fur baby) to get weighed. While Mitzi was reluctant to go, when she came back she she was at ease. They explained what was going on, and a few minutes later the doctor came in and explained things in further detail.
Checking out, they were having issues with their printer, and the woman there offered to mail us the receipt. After we left, as we were getting in the car, she came running after us because it happened to print.
This is an A+ clinic with A+ staff, and we are happy to say that we are planning to stick with this clinic for the long term because of the great care that they provided today.
Thank you staff of Medlock Bridge Animal Hospital! You are the best! (Even Mitzi agrees)
Patrick ODom
3 Jan 2015
REPORT
Our vet and the staff at MBAH did such a great job showing care, consideration and compassion today as we had to put down our beloved dog Lulu. Nothing is easy, but your made it less difficult than i...
Our vet and the staff at MBAH did such a great job showing care, consideration and compassion today as we had to put down our beloved dog Lulu. Nothing is easy, but your made it less difficult than it could have been. You are a credit to our local area care for pets.
Katherine Woo
22 Aug 2014
REPORT
We brought our dog here about two months ago to be groomed. When we came to pick her up, we were shocked to see that she had been cut with scissors and ended up with a huge gash. The vet glued the w...
We brought our dog here about two months ago to be groomed. When we came to pick her up, we were shocked to see that she had been cut with scissors and ended up with a huge gash. The vet glued the wound, which re-opened a few days later. No precautions were taken (ie. no cone was given to us to prevent our dog from licking her wound). Subsequently, the wound failed to heal properly. We made another trip to the Medlock Bridge Animal Hospital and requested a cone ourselves, which allowed her wound to heal. After being in such extensive pain, our dog had stopped eating for the duration of the injury. Obviously very concerned, we brought her back to the vet. The vet stated that she had kidney failure. A hand-written piece of paper was returned to us asking us to consider humane euthanasia. Medlock Bridge Animal Hospital did not provide the proper quality of care throughout this whole ordeal. We did not expect for our dog to be given back to us in such a condition from a simple grooming. All in all, I definitely would not recommend this place to anyone.
Patricia OMalley
27 Jan 2014
REPORT
I lived down the block from these guys until I moved away 13 years ago and had been pleased with their service overall. At that time they also offered boarding for dogs and I used them one weekend. Wh...
I lived down the block from these guys until I moved away 13 years ago and had been pleased with their service overall. At that time they also offered boarding for dogs and I used them one weekend. When I picked up my two Westies on Monday they were covered with urine. I had paid to have them groomed when I dropped them off that Friday. When I took them out to the parking lot my dogs made a beeline to a patch of grass and proceeded to defecate at least three different times. They were in distress from not defecating all weekend. Since they were housebroken my guess was that no one took them out of their crate all weekend and they held it for three days until I picked them up. They also caught some intestinal bug because they spent the rest of the week having major issues. I returned to the vet and complained about the service they had provided and while they apologized and treated the dogs for the intestinal issue at no cost I vowed to never return. I asked for a return of the grooming fee I had paid and got some resistance since the groomer was a subcontractor but I said it wasn't fair to the groomer or my dogs for the lack of care my dogs received over the weekend. I told the vet to refund me the grooming fee and to pay the groomer out of their till. They finally agreed.
I recently moved back to this area and decided to not use them as my vet because of that negative experience. Unless there has been a turnaround in ownership or protocol for boarding I will not bring my animals back there.
Laurie Sillay Wakefield
29 May 2013
REPORT
We said goodbye to our sweet Kendall this morning. She lived a wonderful life, beyond the years expected for an Airedale. For nearly 13 years, Kendall has been a delightful pet and companion to us all...
We said goodbye to our sweet Kendall this morning. She lived a wonderful life, beyond the years expected for an Airedale. For nearly 13 years, Kendall has been a delightful pet and companion to us all. When I became her "Step Mom" she became my partner, overseeing our home, guarding the pool and attentively caring for our family and friends. We were able to sit with Kendall and snuggle her into her favorite bed when the vet put her to sleep. It was a very gentle and peaceful end to her suffering. We are all very sad but also relieved. Kendall's kidneys were failing. We've been juggling a variety of medications to try and keep her comfortable but she's been letting us know it was time to go. When she couldn't get comfortable this morning we all agreed that it was time to let her rest. We'd like to thank Dr. Ballon and our friends at Medlock Bridge Animal Hospital for their gentle guidance and compassion through this process.
Nichole Koonce
31 Aug 2012
REPORT
Really great people. Have been bringing my cats here for 12 years. Best pricing for treatment. They staff is friendly. You are kept well informed. Recommended for pets.
scorpionlilly
15 Jul 2010
REPORT
Took my cat for a check up- Doctor Colson is fantastic and customer service up front was wonderful- Especially the Admin Staff, the office manager Rachell Slone was so friendly and knowledgeable, befo...
Took my cat for a check up- Doctor Colson is fantastic and customer service up front was wonderful- Especially the Admin Staff, the office manager Rachell Slone was so friendly and knowledgeable, before we even saw Doctor Colson, and was also able to help with a billing problem we had plus, my cat loved her and she was so sweet to him
A Lefebvre
15 Sep 2009
REPORT
I took my new puppy to them and they were so sweet and caring and did a good job. I was so happy and so was my baby.
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(770) 242-9272
Business Hours
Monday
Mon
07:00AM-19:00PM
Tuesday
Tue
07:00AM-19:00PM
Wednesday
Wed
07:00AM-19:00PM
Thursday
Thu
07:00AM-19:00PM
Friday
Fri
07:00AM-19:00PM
Saturday
Sat
08:00AM-13:00PM
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Medlock Bridge Animal Hospital
Norcross, Georgia
Business Hours
Monday
07:00AM-19:00PM
Tuesday
07:00AM-19:00PM
Wednesday
07:00AM-19:00PM
Thursday
07:00AM-19:00PM
Friday
07:00AM-19:00PM
Saturday
08:00AM-13:00PM
Popular Hours
6a
12p
6p
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Reviews
Jan R.
6 Oct 2018
As a dog breeder for 10 years, we take good care of our goldens and puppies and do more health testing than suggested on our adults (hips, elbows, eyes, heart, skin, etc.). Recently, I needed to get a...
As a dog breeder for 10 years, we take good care of our goldens and puppies and do more health testing than suggested on our adults (hips, elbows, eyes, heart, skin, etc.). Recently, I needed to get a vet health certificate so a puppy could fly to their new family. Over the years we have probably gone to vets 15 times for this paperwork. I was quoted the wrong price on the phone and then required to pay for fecal sample (even though we have done ALL the preventative measures of deworming, etc.) and go home Friday without the certificate to await results Saturday and the final certificate to be filled out. NEVER before have I gone home without the certificate. I never received a call, email, or text the next morning letting me know the fecal results or that the certificates were done. Now, when I call, the office is closed, and they don't open until 7am Monday morning and I am to have the puppy at the airport at 6:30am. UNPROFESSIONAL!!!
John Tarpley
24 Jun 2018
We've been using Medlock Bridge Animal Hospital for years. We love them!
Tracey V.
15 Jun 2018
The one thing I loved about Medlock Bridge was the receptionists who were so kind. But other than that I don't know. I found a hungry, limping, stray dog and after I was unable to locate his owners vi...
The one thing I loved about Medlock Bridge was the receptionists who were so kind. But other than that I don't know. I found a hungry, limping, stray dog and after I was unable to locate his owners via microchip, I decided to keep him. I immediately took him to the vet for a check up because I don't know anything about taking care of a dog, but the doctor wasn't really interested in looking at my dog or speaking to me. She petted him for a second and said he looked good. It was by luck that I thought to ask if dogs needed vaccines or else my dog would be at risk for so many things right now. She gave him the shots and that's it. She also told me that he was not limping and that I probably mistook something else he did for limping. I asked about how to officially own the dog and they told me to call animal control because animal control handles stray ownership. When I called animal control the man said he had never received a phone call like this before. I left the vet that day having spent over $200 except I didn't even know how much my dog weighed, how old he was, what kind of dog, if he was healthy...Later that night I finally realized why he was limping -- he had a huge cut that sliced through the bottom of his front right paw. I definitely didn't go back. I would have had to pay the $60 check up fee to tell the doctor what she overlooked and I just didn't feel comfortable with that. I also wanted to get him neutered and they told me it would cost $500 but after calling around I found that Pet Med Plus charged $300, so I went there and met the most amazing doctor/staff. I now go there permanently.I would recommend skipping Medlock Bridge Animal Hospital and finding a more affordable, more knowledgeable, and more attentive vet.
bethany hall
20 May 2018
This place is great for small"exotics" like rats. They also see dogs and cats.
The small animal exotics cert is only there Monday, Wednesday, and some Saturdays.
Atlanta Best
11 May 2018
Great caring staff. Great service and prices. Highly recommend!
Ashley Payne, DVM
27 Apr 2018
I got a chance to visit them with Lap of Love. They were so nice and so open to hearing how we help families. They had so many great questions. #lapofloveveterinaryhospice
Aristo Shyn
20 Apr 2018
My dog was attacked by a wild animal one morning, and I rushed over to this clinic shortly after. They took him in immediately and got things resolved. The staff, fees, and overall process was way bet...
My dog was attacked by a wild animal one morning, and I rushed over to this clinic shortly after. They took him in immediately and got things resolved. The staff, fees, and overall process was way better than expected!
Frank Tung
19 Apr 2018
Front desk and vet are nice and profectional. I would give a 4 starts if tech is more friendier and profectional.
Todd Wahl
22 Feb 2018
Always friendly. This is where we board or pets and get them groomed. Reasonable prices and they treat or pets well.
Tanner Chung
1 Feb 2018
I'll have to admit, I didn't do any price shopping because I liked the staff at the vet because they seemed like good people. They were pretty transparent with everything when I took my dog in. I'm ta...
I'll have to admit, I didn't do any price shopping because I liked the staff at the vet because they seemed like good people. They were pretty transparent with everything when I took my dog in. I'm taking my dog in for teeth extractions and minor surgery in February for the "Dental Month" special.
*Warning* nerd alert
Added bonus that one of the doctors is named Colson... Like Agent Colson from Agent's of Shield.
And one doctor is name Koenig. Like the dog toy company.
Jan Felton
12 Oct 2017
I have been going to MBAH for 24 years and they have been so good to my cats. I had one to live over 20 years and one 18 years and a lot of it was due to the help they gave me taking care of "Mom" and...
I have been going to MBAH for 24 years and they have been so good to my cats. I had one to live over 20 years and one 18 years and a lot of it was due to the help they gave me taking care of "Mom" and "Clyde" when they were in kidney failure. Dr Colson is the best.
Clarke Brown
10 Oct 2017
My dogs boarded for the first time over the weekend. It was a last minute boarding and the staff was so friendly. My dogs seemed to have enjoyed themselves and I didn't get any complaints. The staff m...
My dogs boarded for the first time over the weekend. It was a last minute boarding and the staff was so friendly. My dogs seemed to have enjoyed themselves and I didn't get any complaints. The staff members were very welcoming and knowledgeable, and I felt like they really loved my dogs (especially Chump) :-) if I ever need to board them again, I wouldn't hesitate to take them there! Super sweet!
Toni W.
4 Mar 2017
We have been using Medlock Bridge Animal Hospital since we moved into the area in 2014. We have dogs and cats, and all of them have been happy clients of this animal hospital. From routine visits and ...
We have been using Medlock Bridge Animal Hospital since we moved into the area in 2014. We have dogs and cats, and all of them have been happy clients of this animal hospital. From routine visits and vaccinations to illnesses, injuries, and difficult end of life decisions, Medlock Bridge Animal Hospital has been there with us through it all. I love that the facility takes walk-ins. Most of the time, this allows for great flexibility when trying to juggle multiple family members' schedules and the need for veterinary care. However, when my pets have emergencies, it is almost always on a Friday or Saturday at closing time, and it may be tough to see a doctor at that time. However, in most of my experiences, the staff will think outside of the box to ensure that your pet is safe and comfortable until he or she can see a doctor. We have worked with several staff members and doctors, and all have been kind, caring, and helpful.I said goodbye to the elderly dog of my life earlier this year, and this office helped me make some terribly difficult decisions. The card I received the following week was truly one of the most thoughtful cards I have ever received in my life.Great facility and people!
Mike Hipp
3 Feb 2017
I can't say enough good about Medlock Bridge Animal Hospital. I have never had to wait more than just a few minutes, the staff is friendly and helpful.
We used their services when both of our ...
I can't say enough good about Medlock Bridge Animal Hospital. I have never had to wait more than just a few minutes, the staff is friendly and helpful.
We used their services when both of our Boston Terriers were at the end of their lives from old age diseases. The staff couldn't be more compassionate. Every person that worked there signed a condolence card and sent it to us, it was very touching.
Kaleigh Scruggs
10 Jan 2017
I love our vet! It's walk in only and I've never had to wait. Everyone is super helpful and makes sure you and your dog feel better before you leave.
Lisa Ortiz
10 Oct 2016
Expect to receive excellent care from a friendly staff. No appointments necessary, just drop in (usually about 1 hour total time spent). They always have reasonable boarding available for pets. The co...
Expect to receive excellent care from a friendly staff. No appointments necessary, just drop in (usually about 1 hour total time spent). They always have reasonable boarding available for pets. The combination of top-notch care and prices make this an easy choice for our pets.
Ted Bowman
19 Sep 2016
I really like the staff here. Very friendly and take great care of our lab. They went out of there way to make him comfortable and get to know him.
John Rapp
16 Jul 2016
Been taking my cats and dogs and recent rescue dog to Dr. Colson for many years and been very happy with her and her staff.
Chris Palmer
19 Mar 2016
We have used Medlock Bridge Animal Hospital for the past 20 years for many pets, both for medical services and for boarding. They are always very caring and sensitive to both animals and humans! I w...
We have used Medlock Bridge Animal Hospital for the past 20 years for many pets, both for medical services and for boarding. They are always very caring and sensitive to both animals and humans! I wouldn't go anywhere else.
Vicki Young Thompson
29 Jan 2016
Medlock have been taking care of my labs for year. They will go above caring for your pets!
Teddi Harrell
5 Oct 2015
I just called to get an estimate on a neuter and declaw (front paws only) of an indoor cat who I rescued. I have been a customer for 20 years and your clinic has cared for numerous animals of mine. I ...
I just called to get an estimate on a neuter and declaw (front paws only) of an indoor cat who I rescued. I have been a customer for 20 years and your clinic has cared for numerous animals of mine. I just got a 15 minutes lecture from Bianca on how painful and wrong it is to declaw a cat. I didn't call to get a lecture. I called for a price. I am now considering taking my business elsewhere.
Te'asha J.
29 Jun 2015
This hospital is dirty and very unorganized. I don't know how this business has stayed open there very racist. I just feel bad for the doctor's that work there because the owner Dr. Colson and manage...
This hospital is dirty and very unorganized. I don't know how this business has stayed open there very racist. I just feel bad for the doctor's that work there because the owner Dr. Colson and management gives the whole hospital a bad reputation.
Melissa G.
21 Mar 2015
This morning we woke up with our dog having a little bit of a health concern. After freaking out, as we are new to the area and have yet to establish with a Vet, we made a call to this clinic. From th...
This morning we woke up with our dog having a little bit of a health concern. After freaking out, as we are new to the area and have yet to establish with a Vet, we made a call to this clinic. From the moment I spoke to someone on the phone to the moment we got in the car to leave, we experienced nothing but excellent service.
The woman I spoke to on the phone, I believe her name was Noel, patiently listened as I freaked out and explained what was going on with our dog, she let us know that they were taking walk-ins until noon (their hours on a Saturday), and they would be happy to see our fur baby, just to bring her in.
We made our way over, and they were quick in getting her in. Brittney took the information on what was going on, and took Mitzi (our fur baby) to get weighed. While Mitzi was reluctant to go, when she came back she she was at ease. They explained what was going on, and a few minutes later the doctor came in and explained things in further detail.
Checking out, they were having issues with their printer, and the woman there offered to mail us the receipt. After we left, as we were getting in the car, she came running after us because it happened to print.
This is an A+ clinic with A+ staff, and we are happy to say that we are planning to stick with this clinic for the long term because of the great care that they provided today.
Thank you staff of Medlock Bridge Animal Hospital! You are the best! (Even Mitzi agrees)
Patrick ODom
3 Jan 2015
Our vet and the staff at MBAH did such a great job showing care, consideration and compassion today as we had to put down our beloved dog Lulu. Nothing is easy, but your made it less difficult than i...
Our vet and the staff at MBAH did such a great job showing care, consideration and compassion today as we had to put down our beloved dog Lulu. Nothing is easy, but your made it less difficult than it could have been. You are a credit to our local area care for pets.
Katherine Woo
22 Aug 2014
We brought our dog here about two months ago to be groomed. When we came to pick her up, we were shocked to see that she had been cut with scissors and ended up with a huge gash. The vet glued the w...
We brought our dog here about two months ago to be groomed. When we came to pick her up, we were shocked to see that she had been cut with scissors and ended up with a huge gash. The vet glued the wound, which re-opened a few days later. No precautions were taken (ie. no cone was given to us to prevent our dog from licking her wound). Subsequently, the wound failed to heal properly. We made another trip to the Medlock Bridge Animal Hospital and requested a cone ourselves, which allowed her wound to heal. After being in such extensive pain, our dog had stopped eating for the duration of the injury. Obviously very concerned, we brought her back to the vet. The vet stated that she had kidney failure. A hand-written piece of paper was returned to us asking us to consider humane euthanasia. Medlock Bridge Animal Hospital did not provide the proper quality of care throughout this whole ordeal. We did not expect for our dog to be given back to us in such a condition from a simple grooming. All in all, I definitely would not recommend this place to anyone.
Patricia OMalley
27 Jan 2014
I lived down the block from these guys until I moved away 13 years ago and had been pleased with their service overall. At that time they also offered boarding for dogs and I used them one weekend. Wh...
I lived down the block from these guys until I moved away 13 years ago and had been pleased with their service overall. At that time they also offered boarding for dogs and I used them one weekend. When I picked up my two Westies on Monday they were covered with urine. I had paid to have them groomed when I dropped them off that Friday. When I took them out to the parking lot my dogs made a beeline to a patch of grass and proceeded to defecate at least three different times. They were in distress from not defecating all weekend. Since they were housebroken my guess was that no one took them out of their crate all weekend and they held it for three days until I picked them up. They also caught some intestinal bug because they spent the rest of the week having major issues. I returned to the vet and complained about the service they had provided and while they apologized and treated the dogs for the intestinal issue at no cost I vowed to never return. I asked for a return of the grooming fee I had paid and got some resistance since the groomer was a subcontractor but I said it wasn't fair to the groomer or my dogs for the lack of care my dogs received over the weekend. I told the vet to refund me the grooming fee and to pay the groomer out of their till. They finally agreed.
I recently moved back to this area and decided to not use them as my vet because of that negative experience. Unless there has been a turnaround in ownership or protocol for boarding I will not bring my animals back there.
Laurie Sillay Wakefield
29 May 2013
We said goodbye to our sweet Kendall this morning. She lived a wonderful life, beyond the years expected for an Airedale. For nearly 13 years, Kendall has been a delightful pet and companion to us all...
We said goodbye to our sweet Kendall this morning. She lived a wonderful life, beyond the years expected for an Airedale. For nearly 13 years, Kendall has been a delightful pet and companion to us all. When I became her "Step Mom" she became my partner, overseeing our home, guarding the pool and attentively caring for our family and friends. We were able to sit with Kendall and snuggle her into her favorite bed when the vet put her to sleep. It was a very gentle and peaceful end to her suffering. We are all very sad but also relieved. Kendall's kidneys were failing. We've been juggling a variety of medications to try and keep her comfortable but she's been letting us know it was time to go. When she couldn't get comfortable this morning we all agreed that it was time to let her rest. We'd like to thank Dr. Ballon and our friends at Medlock Bridge Animal Hospital for their gentle guidance and compassion through this process.
Nichole Koonce
31 Aug 2012
Really great people. Have been bringing my cats here for 12 years. Best pricing for treatment. They staff is friendly. You are kept well informed. Recommended for pets.
scorpionlilly
15 Jul 2010
Took my cat for a check up- Doctor Colson is fantastic and customer service up front was wonderful- Especially the Admin Staff, the office manager Rachell Slone was so friendly and knowledgeable, befo...
Took my cat for a check up- Doctor Colson is fantastic and customer service up front was wonderful- Especially the Admin Staff, the office manager Rachell Slone was so friendly and knowledgeable, before we even saw Doctor Colson, and was also able to help with a billing problem we had plus, my cat loved her and she was so sweet to him
A Lefebvre
15 Sep 2009
I took my new puppy to them and they were so sweet and caring and did a good job. I was so happy and so was my baby.
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