So for the month of June, they only take walk-ins. You absolutely cannot make an appointment the entire month of June. So I figured, it's Saturday, they open at 8am, so I'll get there around 8:30. The... Read More
So for the month of June, they only take walk-ins. You absolutely cannot make an appointment the entire month of June. So I figured, it's Saturday, they open at 8am, so I'll get there around 8:30. The waiting room was full and I have an energetic puppy so I called to check in over the phone. At 8:34am. I checked in and shortly thereafter a nurse brought me the paperwork to fill out. At 8:48am, I turned it in and asked how long she thought the wait would be. "They're moving pretty fast so I'd say 15-20 minutes". Cool, no problem. I sat outside, played some Candy Crush, chatted with other owners...and then I checked the time. 9:35am. An hour after check-in. So I call the front desk, thinking I'm probably next to be called, no biggie. Nope, two more people in front of me. I confirm again that I definitely can't make an appointment and I'm told "well during the week it's much slower". Well naturally. Because people, like me, work. But thanks for the tip. I just can't justify spending more time waiting at the vet than I do my own doctor's office. Super disappointed. Read Less