Great doctors and staff. My pets receive the best care here!
Melissa Hollingsworth
25 Mar 2018
REPORT
We’ve been clients for several years and the customer service of the front office staff has gone downhill. Dr. Small is fantastic and has taken great care of our dog. But it’s time to move on to anoth... Read More
We’ve been clients for several years and the customer service of the front office staff has gone downhill. Dr. Small is fantastic and has taken great care of our dog. But it’s time to move on to another clinic. Read Less
Deborah Smallwood
8 Nov 2017
REPORT
Dr. Smail is very thorough, detail oriented and does a great job communicating with pet parents. He makes sure you are fully informed of all possibilities.
Lee Hart
2 Aug 2017
REPORT
I find it difficult support an animal hospital that I pay hundreds to for my rescues & they still want to charge $15 to clip their nails. So unprofessional. Too bad Sydney isn't still there. He was th... Read More
I find it difficult support an animal hospital that I pay hundreds to for my rescues & they still want to charge $15 to clip their nails. So unprofessional. Too bad Sydney isn't still there. He was the best. Read Less
francisco cabrera
1 Aug 2017
REPORT
I dont give 5 stars only because no one is perfect.I havent had an issue with them yet. Their prices are a bit high but its close to where i live which is why i go there. This is my first dog that i m... Read More
I dont give 5 stars only because no one is perfect.I havent had an issue with them yet. Their prices are a bit high but its close to where i live which is why i go there. This is my first dog that i myself own and the doctors have been very nice and pacient with me calling every other day asking questions and i always get a call back for a follow up. The people are freindly they know my dog since she was a puppy and it she is always shown love when i take her in there. Read Less
Jane Jacks
15 Jul 2017
REPORT
I would advise that you DO NOT come to this location. They are not organized. None of the VCA's are interconnected. I essentially had to pay double to get a fecal test done and exam. I already ha... Read More
I would advise that you DO NOT come to this location. They are not organized. None of the VCA's are interconnected. I essentially had to pay double to get a fecal test done and exam. I already had this done at another VCA. It's so frustrating when you go all the way to one location and they essentially tell you to go back where you came from. When I called and said that I went to another and this wasn't my first time it was the staff members responsibility to explain rationale and set the correct expectations. This location has failed miserably at both. I am extremely disappointed and unsatisfied at how I've been treated . I've wasted my time and money . Please save yourself the trouble. Maybe you should just skip going to a VCA all together and choose another veterinarian hospital. Read Less
Cecilia Wang
13 Feb 2017
REPORT
Always a great experience! Dr. Smail is detail oriented and loves our dogs!
Justin Yen
7 Feb 2017
REPORT
Friendly staff. They don't try to rush you in and rush you out. Prices seem average and not excessive.
Erin Thomas
6 Jan 2017
REPORT
Dr Smail is AWESOME but I wish the front office staff hadn't changed.
Tom Hazay
15 Dec 2016
REPORT
Great hospital, great doctors and wonderful staff
Melissa Bamsey
2 Jun 2016
REPORT
I would honestly give this place zero stars if I could. They overcharged me by a few hundred dollars and did not give me all the information they had available about my dog. They quoted me different p... Read More
I would honestly give this place zero stars if I could. They overcharged me by a few hundred dollars and did not give me all the information they had available about my dog. They quoted me different prices on the phone versus what they actually charged me after they already gave vaccines to my dog and gave me the medicine she needed. This place only cares about ripping you off, not about the animals. I will never be taking my dog back here. Read Less
Corinna Draghi
16 Nov 2014
REPORT
they are truly very nice people and they have always done everything they can to make sure my pets are happy and healthy, while still staying in the realm of financially affordable. The only time it w... Read More
they are truly very nice people and they have always done everything they can to make sure my pets are happy and healthy, while still staying in the realm of financially affordable. The only time it was truly expensive was when my young dog was diagnosed with an early case of heartworms. she was very healthy otherwise so of course we decided to treat it and are still treating as it takes about 3 months, plus waiting another 6 months to see if the tests come back negative.
We had a minor emergency during treatment and had to take her to the ER vet as our dog had a bad reaction to a medicine. One of the vets came out to see me in the waiting room essentially right when she got there. After reading the ER vets notes, she decided to pause treatment for a couple weeks and instead gave me medication for her to help with the problem from the ER vet visit. They didnt charge me for the visit and the vet brought the medication out to me in person in the waiting room to explain it to me.
I truly think that this clinic has staff that honestly care about animals and see them more like family members than pets. I have been going go this vet for about 3 years and will continue to do so.Read Less
A Google User
11 Apr 2012
REPORT
Dr Smill is amazing!!!! the staff are very helpful and kind .
love them !!!!!
Great doctors and staff. My pets receive the best care here!
Melissa Hollingsworth
25 Mar 2018
REPORT
☆☆☆☆☆
REPORT
We’ve been clients for several years and the customer service of the front office staff has gone downhill. Dr. Small is fantastic and has taken great care of our dog. But it’s time to move on to anoth... Read More
We’ve been clients for several years and the customer service of the front office staff has gone downhill. Dr. Small is fantastic and has taken great care of our dog. But it’s time to move on to another clinic. Read Less
Deborah Smallwood
8 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Smail is very thorough, detail oriented and does a great job communicating with pet parents. He makes sure you are fully informed of all possibilities.
Lee Hart
2 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I find it difficult support an animal hospital that I pay hundreds to for my rescues & they still want to charge $15 to clip their nails. So unprofessional. Too bad Sydney isn't still there. He was th... Read More
I find it difficult support an animal hospital that I pay hundreds to for my rescues & they still want to charge $15 to clip their nails. So unprofessional. Too bad Sydney isn't still there. He was the best. Read Less
francisco cabrera
1 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I dont give 5 stars only because no one is perfect.I havent had an issue with them yet. Their prices are a bit high but its close to where i live which is why i go there. This is my first dog that i m... Read More
I dont give 5 stars only because no one is perfect.I havent had an issue with them yet. Their prices are a bit high but its close to where i live which is why i go there. This is my first dog that i myself own and the doctors have been very nice and pacient with me calling every other day asking questions and i always get a call back for a follow up. The people are freindly they know my dog since she was a puppy and it she is always shown love when i take her in there. Read Less
Jane Jacks
15 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I would advise that you DO NOT come to this location. They are not organized. None of the VCA's are interconnected. I essentially had to pay double to get a fecal test done and exam. I already ha... Read More
I would advise that you DO NOT come to this location. They are not organized. None of the VCA's are interconnected. I essentially had to pay double to get a fecal test done and exam. I already had this done at another VCA. It's so frustrating when you go all the way to one location and they essentially tell you to go back where you came from. When I called and said that I went to another and this wasn't my first time it was the staff members responsibility to explain rationale and set the correct expectations. This location has failed miserably at both. I am extremely disappointed and unsatisfied at how I've been treated . I've wasted my time and money . Please save yourself the trouble. Maybe you should just skip going to a VCA all together and choose another veterinarian hospital. Read Less
Cecilia Wang
13 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Always a great experience! Dr. Smail is detail oriented and loves our dogs!
Justin Yen
7 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Friendly staff. They don't try to rush you in and rush you out. Prices seem average and not excessive.
Erin Thomas
6 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Dr Smail is AWESOME but I wish the front office staff hadn't changed.
Tom Hazay
15 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Great hospital, great doctors and wonderful staff
Melissa Bamsey
2 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I would honestly give this place zero stars if I could. They overcharged me by a few hundred dollars and did not give me all the information they had available about my dog. They quoted me different p... Read More
I would honestly give this place zero stars if I could. They overcharged me by a few hundred dollars and did not give me all the information they had available about my dog. They quoted me different prices on the phone versus what they actually charged me after they already gave vaccines to my dog and gave me the medicine she needed. This place only cares about ripping you off, not about the animals. I will never be taking my dog back here. Read Less
Corinna Draghi
16 Nov 2014
REPORT
☆☆☆☆☆
REPORT
they are truly very nice people and they have always done everything they can to make sure my pets are happy and healthy, while still staying in the realm of financially affordable. The only time it w... Read More
they are truly very nice people and they have always done everything they can to make sure my pets are happy and healthy, while still staying in the realm of financially affordable. The only time it was truly expensive was when my young dog was diagnosed with an early case of heartworms. she was very healthy otherwise so of course we decided to treat it and are still treating as it takes about 3 months, plus waiting another 6 months to see if the tests come back negative.
We had a minor emergency during treatment and had to take her to the ER vet as our dog had a bad reaction to a medicine. One of the vets came out to see me in the waiting room essentially right when she got there. After reading the ER vets notes, she decided to pause treatment for a couple weeks and instead gave me medication for her to help with the problem from the ER vet visit. They didnt charge me for the visit and the vet brought the medication out to me in person in the waiting room to explain it to me.
I truly think that this clinic has staff that honestly care about animals and see them more like family members than pets. I have been going go this vet for about 3 years and will continue to do so.Read Less
A Google User
11 Apr 2012
REPORT
☆☆☆☆☆
REPORT
Dr Smill is amazing!!!! the staff are very helpful and kind .
love them !!!!!