I took Casper into his first vet appointment in Savannah today. I was as nervous as he was, or maybe even more. I loved the nurse, and I absolutely enjoyed the doctor, Daniel Iyer. They were gentle an... Read More
I took Casper into his first vet appointment in Savannah today. I was as nervous as he was, or maybe even more. I loved the nurse, and I absolutely enjoyed the doctor, Daniel Iyer. They were gentle and very quick with their examinations. I've never felt more comfortable with vets around him before, and I definitely feel at ease bringing Casper back to see them. The only problem I had was with the front office staff. I knew my mother had taken Casper in for a few shots before he moved here, but the receipt from the previous vet didn't show updated records. So, instead of trying to contact the previous vet, or at least talking me through another solution, I was kind of disregarded like I didn't know what I was talking about. I felt cornered into deciding to get him vaccinated for things I was sure he had been through already. Sure enough, when I got home and called the previous physician myself, I found out he had all but two shots: the two I went in for. I know as an owner, a lot of that was on me. I should have brought his rabies tag and rescheduled my appointment. I just would've liked a little more tenderness from the staff. I'm new at full-time pet ownership and it made the environment stressful for me and pup, so I went ahead and followed through with their suggestions. Next time, I'm going to follow my gut and refuse services I know Casper doesn't need. If the front staff had the same caring attitude as the physicians, I would be head over heels with this place. Bright side: Casper won't be getting rabies any time soon! Read Less