Windy Hill Veterinary Hospital

steve weissMy experience witht Windy Hill Vet seems to bean outlier. I felt that I was over charged and mywife ad I waited for 4 hours.  My dog could noteat because of the size of the collar and wejust wanted that adjusted.  I feel that I wasdouble charged we paid over $600 for anoperation which thought included a followup visit to examine her stitches.  I then gota bill for $41 in addition for the doctorstime when she just looked at the stitches.It is not the $41 it was the principle thatI objected to.  That said I thing that thevets are excellent----I hope you have abetter experience then I had. Read Less

Nothing against Dr. Rottersman, she is the best. Staff needs a lesson in bedside manner. I asked to leave a message for Dr. Rottersman to call me and they told me she was busy and wouldn't have time for call backs so I doubt she ever got my message. Same thing happened a few years ago and I eventually received a letter from Dr. Rottersman apologizing for her staff. Sandi Freithoffer, a former co worker of Dr. Rottersman. Read Less

My wife and I have been bringing our cats here since June 2016. We moved to Smyrna and took our oldest cat to Banfield and had such a bad experience we found a new place ASAP. WIndy Hill took our cat in as a "new patient" immediately and we have never looked back. My wife and I have adopted two more cats since and also take them to Windy Hill. The vet techs are extremely friendly and make you feel like family even on the first visit. Dr. Hunter is the best cat vet in the business. She handles our cats (even our most dramatic one) graciously and gently. I would not take them anywhere else! Read Less

The Doctors and staff were very friendly and could tell that they have your pet well being in mind. Several vets I've been to in the Atlanta area seem to car more about padding the bill than what's best for you and your pet. Read Less

They are the most caring and compassionate doctors and staff! I can't describe how wonderful they treated myself and my cat in her declining years and when I had to say goodbye to her. I will never be able to thank them enough for their care! Read Less

The employees here are amazing. They immediately know who I am and who my dog is when I call,  and always are on the same page when something is going on (so I don't have to keep retelling each person what the issue is).They always give advice on what is best, provide a ton of resources to help make an informed decision,  and then respect whatever choice I make in caring for my dog. They have plenty of parking and are located right behind the quick trip gas station (You will see a sign).While they are not an all-hours emergency clinic, they are great with working in visits when something unexpected comes up. Read Less

Wonderful and very fair. I feel at ease knowing they are taking care of my dog. They know my family and my dog by name. It has that nice family-friendly atmosphere that you're looking for. I know no matter what they are going to take care of Gus and not nickel and dime me for these "extra" things that he doesn't need. Go to them- they're awesome! Read Less

The doctors and staff at Windy Hill are wonderful!  They have been the sole provider of care for my puppy for the past year.  They are knowledgeable, caring, and patient.  They take the time to thoroughly examine my dog, explain all of my options, make recommendations, listen to my concerns, and follow-up.  I would highly recommend them to anyone! Read Less

Thank you so much for taking such great care of Stryker. We appreciate all of your time and patience getting to know him. It's great to know that such caring people are taking care of our military rescue dog. He means the world to us. Read Less

Just had my 6 yr old pit mix's first appointment and Dr. Hunter and the staff were amazing. My dog isn't easy - he has fear aggression, but they were amazing with him. They answered all of my questions about health concerns and then Dr. Hunter took the time to talk with me at length about behavior modification and the issues we've been having since moving to the area. She even printed out a ton of literature for me to take home. Really a wonderful experience for me and my pup! Read Less

We brought our 15 1/2 years old cat in as he was in renal failure. Dr. Katherine Rottersman helped make an extremely painful decision easier and with dignity. She was gentle, thorough and compassionate. As were her techs. Everything one needs when dealing with death. They even gave us a paw print in plaster of our beloved Felix! We will have other pets in the future and she will be our vet of choice. I couldn't have hoped for better! Read Less

Super helpful and friendly staff. I could tell that Dr. Rottersman actually cared about how my dog felt, (my last 'corporate' vet used to whisk them to the back to take care of everything out of sight), but here, they did everything they could to make him happy. Everything was clearly explained, my dog was well taken care of, and you can tell the staff - from Kim at the front desk to Stefanie the vet tech in the back actually cared about their jobs and their clients. Read Less

Windy Hill Vet was simply the best spot to take our little rabbit. The care given by Dr. Katherine and the vet techs/ specialists was incredible- like it was their personal pet. Very hands-on, honest, knowledgable and friendly, I would recommend anyone to use this group. Thank you for the amazing care you provided. Read Less

I have been going to Windy Hill Veterinary since I have owned my own pets in 2004 - and Dr. Rottersman has been taking excellent care of my family's pets for many years before that! I live in Alpharetta, but knowing that my furbies are well taken care of and by the best vet in Metro Atlanta is worth the drive for me. Even when my 5-yr old cockapoo had a sudden stroke, Dr. R was able to put her on two rounds of aggressive medications and she is now 100% back to her old self! I don't know if other vets would've gone that extra mile. I trust Dr. R implicitly when it comes to my pets.Read Less

Dr. Rottersman is the best vet on the planet! Mojo is always comfy w/ the nurses and he knows he's being cared for sweetly. Not to mention he captures their hearts every visit. We're so thankful! Excellent annual visit today! Read Less

Great vet! Very knowledgeable, patient, and friendly place.  I was especially looking for a vet that doesn't push unnecessary treatments/meds/tests.  That's super important in an aging dog like mine.  I actually price checked three years ago and came up with the Windy Hill vet hospital both times :) So, let me save you some time, just go here. You will not be disappointed. Read Less

Have to say I love everyone in this place. Back in September I lost my baby boy but they stood by me and did everything they could to try help me save him. They were so upset when they had to put him down and they teared up and showed so much love. They comforters me when I was in tears and didn't know what to do. It is now April and I have rescued another little girl and just made her first appointment there. When they realized it was me calling the receptionist was SO happy I got another kitty and is so excited for me. The fact that they still remember what I went through with my boy and still care is so sweet and kind. Such caring people. Read Less

I cannot say enough positive things about Dr. Rottersman and the staff at Windy Hill. We unfortunately met under the worst of circumstances, when my beloved BunBun left us. However, I couldn't have asked for better care in his final hours. The entire staff was friendly and supportive beyond words. This is the only vet I would ever use again. Thank you all so much! Read Less

Our Miniature Schnauzer has been going to Windy Hill Vet for 6 years. The staff at Windy Hill are incredibly kind, loving & gentle with our boy. Everyone including the doctors, nurses & assistants treat us like family. They never push extra services, shots or medicines. The staff offers good advice on whatever decisions need to be made as our boy ages. It is a long drive for us to make it to Windy Hill but it is always worth it. They answer phone calls quickly & do their best to answer any questions we have. We trust Dr. Rottersman & her staff completely with dog's health care.Read Less

We were visiting the Atlanta area with our cat Mr. Wuffles, who has feline diabetes. We were concerned about him and called Windy Hill in the morning around 8 AM and they graciously saw him by 10 AM. The care he received was compassionate and professional. We visit the Atlanta area at least once a year. We are thrilled to find Windy Hill . If we lived in the Smyrna area, they would be our veterinarian choice! They will be our choice during any future visit!Read Less

I began coming to Windy Hill Veterinary Hospital for many reasons, but one big one was they see rabbits! After bringing my rabbit in to be seen, I now take all of my four cats here. They are absolutely wonderful! What a great staff, not so big they overlook you, special one on one care every time. I highly recommend this Veterinary Hospital, I know I won't be looking for another one to take care of my furr babies again! Read Less

I love taking my dog to Windy Hill Vet. They always remember and recognize him, are very gentle and patient with him, even when he gets a little scared. They always give me tips and advice and their prices are reasonable. They only do what is needed and don't try and make you o extra procedures right away. All the staff is nice, caring and professional and only have the best interest of the pet in mind. My Winston is always greeted with smiles, kind words and treats! I also love that they have home delivery of medications and products.Read Less

We have been using Windy Hill Vet for over 10 years now. We have been very happy with the care we have received by Dr. Rottersman and her staff. They are all so helpful and caring. We feel like we receive sound medical advice from them on how to best care for our dogs and would highly recommend them to anyone looking for a vet in the area! Read Less

We brought our sick puppy in for nausea... And it turned out he was very sick. The doctors here were so helpful and friendly. You could tell they cared deeply for the animals in their care. They gave us the big picture up front and explained our options. They allowed us time to consider everything and once we decided to let him go... They were caring and sympathetic. They even sent us a sympathy card shortly thereafter. I would recommend this clinic to any pet owner. Very honest and caring. Definitely where I'll take my other dogs for any care. Read Less

We brought our sick puppy in for nausea... And it turned out he was very sick. The doctors here were so helpful and friendly. You could tell they cared deeply for the animals in their care. They gave us the big picture up front and explained our options. They allowed us time to consider everything and once we decided to let him go... They were caring and sympathetic. They even sent us a sympathy card shortly thereafter. I would recommend this clinic to any pet owner. Very honest and caring. Definitely where I'll take my other dogs for any care. Read Less

Knowledgeable, prepared and fair. Everything that a good vet should be.Knowledgeable: We took our mini dachshund here to get some teeth pulled, and what a great experience. They knew the specific nuances of caring for our breed of dog. This made us feel very comfortable before the visit.Prepared: Well-staffed. We previously took our dog to a vet in Sandy Springs (Trusted Friend Animal Clinic), and because she was not knowledgeable about our breed, and lacking on-site support staff, our dog ended up in the ER after a bad reaction to some shots. After it was all said and done we were out nearly $800 for a routine shot catch up. If we would have brought our dog to Windy Hill, none of that ever would have happened most likely - and if it did - they would have been prepared with the staff on site to handle the emergency, rather than having to send him to the ER.Fair: They charged us not a single cent over what they quoted us on the phone for the procedure. $350. And they gave him some complimentary fluids to keep him comfortable and reduce his pain while he waited for us to come get him.Top notch vet, earns all five stars. Learn from our mistake: Make sure you take your pet to a place that can handle an emergency if something goes wrong. Read Less

First of all, let me start off with saying I am one of those neurotic pet owners. Having worked in the veterinary field for 5 years, I have seen the worst of the worst and therefore expect a hairball to turn into an obstruction. Dr. Rottersman completely understands that and goes over everything she's thinking step by step. She answers all my questions, no matter how crazy they are.  My cats love her and I trust her with them which for me and my fur babies, is HUGE. If you need a compassionate, understanding and thorough vet, look no further. Read Less

Lives up to their motto: Where Caring Comes FirstI have searched high and low in the Atlanta area for a vet for my rabbit and have been very unimpressed, even with the area's well-known "exotics" hospital. Then I found Dr. Rottersman. Despite the fact that she is more of a dog and cat vet, she is still the vet I trust most with my rabbit. She is quite knowledgeable about rabbits, despite the fact she doesn't see tons of them. She is *super thorough* in her exams, she is very thoughtful in her diagnoses, and she takes a ton of time with you and your pet. Despite the fact that she has a packed schedule, you never feel rushed -- she really takes a *ton* of time to make sure your questions are addressed. She has been especially patient with me being that I'm one of those people that has just enough medical knowledge to ask a ton of questions. She also has been exceptionally understanding about my 2 hour round trip to travel to her and has been very accommodating to me in that regard. She is soft spoken and super smart, but does not have an ego. Dr. R and her staff have never once tried to up sell me goods or services. (I realize vets have a business to run, but I find that particular practice very offensive.) Giving your pet good veterinary care is never cheap, but I would say that her prices are quite competitive. My 12 year old bunny and I are very blessed to find such a caring and thorough vet. I highly recommend Dr. Rottersman. Read Less

I've owned rabbits for 25 years, have extensive medical knowledge about them, and have been spoiled by living near some of the most experienced rabbit vets in other states. Here in GA I have looked high and low for a vet to care for my precious rabbit. I've been to the Atlanta area?s well known ""exotics"" hospital and was VERY unimpressed. Neither vet was thorough at all in their exam of my rabbit -- they hardly did more than look into his ears and mouth, they didn't seem interested in my concerns, and tried to up sell me this crazy $35 ""special shampoo"". They didn't even seem all that terribly knowledgeable with rabbits -- they seemed to cater more to birds and reptiles. Dr. Rottersman, on the other hand, despite the fact that she is more of a dog and cat vet, is the vet I trust with my rabbit. She is still quite knowledgeable about rabbits, despite the fact she doesn't see tons of them. She is *super thorough* in her exams, she is very thoughtful in her diagnoses, and she takes a ton of time with you and your pet. Despite the fact that she has a packed schedule, you never feel rushed -- she really takes a *ton* of time to make sure your questions are addressed. She has been especially patient with me being that I'm one of those people that has just enough medical knowledge to ask a ton of questions. She also has been exceptionally understanding about my 2 hour round trip to travel to her and has been very accommodating to me in that regard. She is soft spoken and super smart, but does not have an ego. Dr. R and her staff have never once tried to up sell me goods or services. (I realize vets have a business to run, but I find that practice very offensive.) Giving your pet good veterinary care is never cheap, but I would say that her prices are quite competitive. My 12 year old bunny and I are very blessed to find such a caring and thorough vet. I highly recommend Dr. Rottersman. In regards to comments about wait time: Yes, this can happen because Dr. R spends as much time with an animal as the animal needs and thus can sometimes get behind a bit. Also, she is willing to squeeze you in if your pet has an emergency. I personally have never had to wait long at all, but I would be willing to because I know she will spend lots of time being sure my bunny gets the care he needs. Read Less