American Heritage has been there for our family pets every step of the way. Our previous dog, who sadly had to be put down at age 16, was well taken care of here, and the staff were very knowledgeable... Read More
American Heritage has been there for our family pets every step of the way. Our previous dog, who sadly had to be put down at age 16, was well taken care of here, and the staff were very knowledgeable and caring towards the end of her life. We had never had to put down a pet before - Dr. Cat made the appointment as easy as possible and comforted us and our beloved dog during the entire process.Shortly after we lost our pet, we decided to adopt a puppy from the Humane Society. Upon adoption, the Humane Society suggested we try the nearby VCA hospital for our new dog Max's first check-up. Max was very skittish and frightened there, and the staff were incapable of easing him into the appointment. They even suggested that he may be too aggressive to be a family pet. However, we decided to give Max another chance and took him to American Heritage for his next scheduled vet visit. While he was still very scared, squirmy and even a little aggressive at that time, Dr. Cat knew how to calm him, and never wrote him off as a lost cause. She even allowed us to leave Max at her office for a few hours each week while he was a puppy, so that he could socialize with her own pets there. Now, nearly two years later, Max is a well-adjusted, highly-trainable and friendly dog who hangs out with an office of people every day, as well as dogs of all shapes and sizes. Had we listened to the other veterinarian, we might have given up on him. We take Max to Dr. Cat's office for check-ups, immunizations, and grooming, and we know he's in the hands of those who care about him. The prices are also great - we often take advantage of the $5 nail trimming on Wednesdays. We're truly thankful for Dr. Cat and her staff, and we know we can trust them when it comes to our pet's health! Read Less