Houston Lake Animal Hospital

Took my Dad and his westie to get her ears checked out because she was acting like she couldn't hear,come to find out she was allergic to some treats they had bought, and the grass was freshly cut,so her ears were swollen an she couldn't hear. DR HENKIE IS the most trusted veterans I know not too say the other ones arn't, I have just know him and before him his Dad, Like father like son. Awesome people to be around you feel safe knowing that your pet will be well taken care of! Read Less

They have been our veterinarian for years. Entire staff is kind & caring & have helped us with our fur kids from the start as babies to elder care. We love them & are so glad they are so close to where we live. Read Less

GROOMING REVIEW* We do not use this location for our veterinarian services but we do come here to use the grooming services of "With Love Grooming Salon" which is great ! Awesome prices, great friendly groomer and I know my pets will be taken care of here. Read Less

My dog gets treated and boarded at HLAH and the staff is always amazing! They and the Dr always take their time with my dog who is easily scared and has separation anxiety. Moved to town a few months ago and after having used the same previous vet for years I was nervous about trying to find a new one but HLAH is perfect. I couldn't ask for better service. They offer a wide range of services from medical needs to boarding, nail trimming, dental services, etc. Prices are always very reasonable as well. Read Less

We are new to the area so this was our first visit. We couldn't have been happier with the service. The Dr. and all the staff were very friendly and treated our sweet girl with nothing but kindness! Would definitely recommend! Read Less

The last 2 visits here have been very expensive. We have had such good care with previous pet, but, as they have gotten busier, the fees keep adding up. The cost of tests will get you. The atmosphere is very quiet and calm, which is one of the reasons we return. The stress level is already high for our pet, and the calmness really makes a difference to his behavior. So, if you want less stress on your pet, this is the place. Unfortunately, it will put the stress on your wallet. Read Less

The best vet in town dr. Henke is caring and compassionate about the animals he takes care of. He make sure that you know and understand anything going on with your animals while you're there and if you have any questions he will make sure he goes over everything thoroughly. Everyone at the animal clinic is very friendly as well they treat you like family. Read Less

Dr. Henke and his staff are great. The care taken with our family pets is extraordinary. Things are always explained in such a way as to clearly understand, appointments are always efficient and timely, our dogs are well taken care of.Read Less

The first incident happened when i order my boston terrier prescription diet food online.The one receptionist went off on me. The second incident happen on Feb 2 when i noticed my pug was not bearing weight on his front leg; this was at 5:30 pm. I called the clinic explained what happen, i was told there was appointment available the next morning at 9am. Mind you i have a client with them for over a year. I ended up seeing another vet that same night. When i went to get copies of my dog(s) vet records, Dr. henke did not show any remorse. He had an additude of ''ok fine". I would never use him again. Read Less

Can not say enough good things about the vets at this office. We recently moved from out of state and our cat has been battling kidney failure for over a year. Although our cat was past the point of being able to recover, the vets and the clinic went above and beyond for us and our sweet kitty during such a difficult time than I have ever seen a vet do. Can't thank you and your team enough! Read Less

At midnight I called Dr. Henke and he called me right back to give advice for a friend's dog that wasn't his patient! He was the ONLY vet who provided a phone number and actually returned our call in the middle of the night - even though the sick puppy wasn't his patient! Thank you Dr. Henke! You truly are the BEST! Read Less

Dr Henke and his staff are wonderful. They always call and folow up with you on how your pet is doing. I have been going to him since he opened. He is very knowledgeable and I have always trusted him my furkids. Read Less

I have been coming to Dr Henke with my babies for years. He and his staff have provided wonderful care of my babies. They have all been a comfort through several times of sorrow and anguish when I have lost a pet. Dr Henke even met me at his office late on a Sunday night when I returned from a vacation to find that the kennel where I had boarded my Yorkie had killed my baby. He and his staff had bathed him and put him in a little white coffin for me. I have since moved, but I still drive six hours to board them with Dr Henke if I have to leave my babies. I know that they will receive loving care and be safe when I return for them. Read Less

Doctor Henke and his staff are simply the best! Knowledge, dedication and compassion are words that describe Doc and his entire staff. They are always willing to go the extra mile for their patients and their patients parents! My fur babies and I really appreciate each one of you! Read Less

After a recent move to the area I had to locate a new veterinarian for my three pups (2 adult pit mix and 1 adult chihuahua). I visited several clinics in Warner Robins and Perry. My search included finding a clean facility, welcoming/friendly staff and of course a knowledgable and genuine Doctor. We found our new veterinary home here! The doctor and staff made sure they made us feel welcome and comfortable. My pups received annual shots and baths! Everything went great! About a week later one of my pups had to make an emergency visit in which the doctor and staff made arrangements to see us right away and followed up by phone a couple days later to check on my pups well being. They are really great!! We will continue to return for monthly baths (I've tried three groomers in the area and the groomer and bath results are best here too!) and all of our vet needs. Completely satisfied!Read Less

Dr. Henke is amazing. I brought my cat in based on my mothers suggestion since she's been bringing her animals to him for years, we'd taken her to 2 other vets in the area who "quick fix" treated her and it never lasted long. When I brought her in we really thought she was on the verge of death but i have been SO pleased with the help we received, my girl has made a massive turnaround and I'll never take my pets anywhere else. The doctor himself even called to check on how she's been feeling! We couldn't be happier and I feel so lucky to have found such a caring vet.Read Less

Dr. Henke and his wonderful, welcoming staff are such amazing people. Dr. Henke is one in a million; it is obvious that he is not only passionate about, but HIGHLY skilled in what he does. I recommend him to everyone I know; he is the best in the area. They truly do treat every pet as if they were a member of their own families. The staff has always been very helpful and are all very knowledgeable. If you find yourself browsing the "reviews" section of this Facebook page wondering if Houston Lake Animal Hospital is the right place for YOU to take your beloved furbabies; I assure you, you will not be disappointed. I have never walked out of his office feeling disappointed or unsure. I truly cannot say enough nice things about Dr. Henke and his staff. They all work so well together, it's almost like they're more of a family than a work team. :)Read Less

We needed a last minute, same day appointment for vaccinations for our dogs and due to our situation they let us come in at the end of the day. The appointment was quick, easy and reasonably priced. We will return here because of their help! Read Less

Several years ago I was very dissatisfied with my vet and although I didn't know anything about him, I took a chance on Dr. Henke. I was very impressed on my first visit. I found him, as well as his entire staff to be accessible, caring, gentle, friendly, honest, thorough and extremely competent. That was ten (maybe more) years ago and I am still very pleased with him and the entire staff of Houston Lake Animal Hospital. These days, Dr Henke takes care of not only my furbabies but all of the furbabies in my whole family. Dr Henke is a wonderful Vet. Read Less

Thank you so much for taking such great care of Artemis the other day. I'm sad because I feel like if I would have brought my other kitty to you a few weeks ago she might still be alive. Instead we had a total nightmare experience with another vet. I had only took her there the first trip because Dr. Henke was in surgery and it was the end of the day. When my husband took Artemis to you recently, we were anxious due to our horrible experience, but the experience was like night and day from the other place. It has never been bad in the past, but still a relief. Dr. Henke is always very perceptive, LISTENS, is knowledgeable, and has common sense. He is good at diagnosing and I've never felt my pet was neglected by staff while left at the facility's care in the past. All vets should be like this but I learned my lesson. Ironically I'd like to tell anyone reading reviews to always listen to your gut over any reviews because the other place has really good reviews too. Yet I'm willing to bet your instinct will tell you good things about this place. And Artemis is doing better and loving his new food. Thank you!Read Less

I'd like to thank Dr. Henke for seeing my dog today. I went to Dr. Henke for a second opinion on my dog's initial diagnosis of Congestive Heart Failure. He confirmed what I already knew, but was very thorough in his examination and very gentle and loving towards my dog Molly. He took ample time in showing me her xrays and explaining everything about her condition. I would recommend Dr. Henke to anyone dealing with anxiety about taking their pet to see the vet. His staff is very friendly and accommodating and squeezed me in on such short notice. Dr. Henke is by far the best Veterinarian I have ever come by in the sense that he is not just treating an animal patient, but the hearts of furkid parents by helping them feel at ease. I did not feel like just a number in his office. Thank you again for such impeccable care! Read Less

I was dissatisfied with my previous vet and took a chance on Dr. Henke. I was very impressed on my first visit. I found him, as well as his entire staff to be accessible, caring, gentle, friendly, honest, thorough and extremely competent. That was about ten years ago. Today I am still very pleased with him and the entire staff of Houston Lake Animal Hospital. Dr Henke is a wonderful Vet.Read Less

I brought my dog, Valyn Rose, to this animal hospital because she was not feeling well for several days and a friend recommended it to me. I was able to get an appt the same day I called and Dr. Henke and his staff were fantastic! Dr. Henke took the time to do a thorough exam and talked to my husband and I at length. He even answered the same questions over and over (I was so worried!) without any frustration! I just moved here from NY and I am very happy to have another vet that I can trust! :)Read Less

Excellent vet and staff. Everyone is very friendly and Dr. Henke is always thorough with his diagnosis. Everyone at the office loves animals and it shows. We've been taking our cats and dogs here for several years without a single complaint. Read Less

I agree with the other reviewer, the appointments are easy to get and you are seen quickly and at your appointment time. The vet himself does take the time to answer any of your questions. We just moved to the area a few months ago and added a new addition to the family, this vet is the ONLY one that seemed to have a good review so I chose them to check out our new puppy. The first two appointments seemed fine, in and out with no issues. The Doc SEEMED to really care about the animals so when it was time for my family to go out of town for a short weekend I did not hesitate to call them and see if they had room in their kennel and sure enough they did. I "thought" with such excellent service during our appointments with the vet that our pups would get the same treatment while they stayed there over the weekend.. Boy was I wrong.. I dropped them off that Friday, asked if I could see where they would be staying and got a very weird look, like no one has ever asked to see the back area before. They told me it would be a few minutes so I waited.. After I went back there I saw my dogs in the kennel, gave them a kiss and said my goodbyes. I brought two of their favorite toys to keep them company while I was gone. They told me they would have plenty of bedding "towels" for the dogs to sleep on. Dropping them off was very inpersonal, I did not have a good, warm fussy feeling that I normally have when leaving my dogs in others care. When I returned Monday morning a lady brought me the plastic bag with their remaining food and their toys.. I opened the bag is PURE URINE hit my face.... The toys were soaking wet, I told them they smell like pee and they responded with "are you sure it's not water?" Are you freaking kidding me!? Then they brought my babies out (pug and great dane), I had my son in the car so I just took the dogs and went straight to the car after paying my bill of 120.00.... As I started driving the smell was so horrific that I had to roll my windows down. I get home and as I got my dogs out of the back seat I realized it wasn't just the bag of urine soaked toys they gave me, it was my dogs that smelled like urine too!! My poor babies were covered in their own urine. I called and personally spoke to the vet, he asked if i could bring them back up there and he would give them a bath... Yeah Right, I'm going to put urine covered dogs back in my car with a 17 month old baby and drive all the way up there so you can give them a bath???? Something that should have been done before I even got there?!? My husband called them to discuss this and the vet then proceeded to give my husband another story and pretty much telling my husband that I was not giving him all the information... So now I'm a liar??? I took the toys back up there JUST so the doctor could smell what he sent home to me and he refused to even open the bag.... He did not want to take any responsibility for the way my dogs were treated or taken care of and told me if I wanted top treatment I should go board them somewhere else, that he doesn't pay his staff members to come in more than twice a day for 15 minutes at a time to feed, clean and let the dogs out... My dog cannot eat, and go to the bathroom within 15 minutes??!?!? I will pay the extra money to ensure my dogs are taken care of... And as I called him Mr. Henke he rudely stopped me in my sentence and corrected my address to him as DR.. Henke... What an asshole.... My concern was for my dogs and he was concerned that I didn't address him as Dr.... I will NEVER go back to this jerk..... Read Less

I have only take my dog here once but I was very happy with them. All the staff was kind and gentle with my dog. The staff and vet was knowledgeable and did a wonderful job answering all my questions. The only services that we have gotten were a checkup and shots. The vet did a thorough job in a short amount of time. This visit was over with very quickly and checkout was easy. Prices were reasonable for the services. I would recommend them for as a great vet for your family pet. Read Less