Called for the first time, to make an appointment for my sick cat, and got in the next day.  The staff was very friendly and we saw Dr Morrison.  She was caring, knowledgeable, and friendly.  She sent us home with medicine and instructions.  The bill was reasonable for treatment.  Kitty started to get better and we were happy.  But then two days later, Dr Morrison called to check on her patient!  I was so pleasantly surprised!I highly recommend Town and Country, as well as Dr. Morrison! Read Less

We've been coming to Town and Country with our dog and cat for four years and absolutely love them! Our pit mix has bad allergies and our cat had extensive jaw surgery so this place has become a second home at times. I've always found the prices to be reasonable and the staff helpful in explaining the costs to me. Everyone is friendly and welcoming! Dr. LeVert is a miracle worker! I can't thank the staff at Town and Country enough for always keeping my babies safe and healthy. ❤️ Read Less

They have my pit bull labeled as aggressive with a need to muzzle. Never once has he shown any signs of aggression to any staff member or other visiting patient. They do everything infront of you, we would’ve seen if he had. Every time we got the older female vet she was unfriendly to us and to my dog. Find a vet elsewhere that can treat your pet as their own even if it’s not their favorite breed. Read Less

Today was our first visit to this vet. I had called a week ahead of time to make sure that I was clear on all of my concerns and explanations of costs. I was quoted $65 for Heartguard and $10 for a nail trim. The vet and assistants were wonderful. What was not ok, was that when I went to pay, it was $50 more than I was quoted. When I said something to the receptionist, there was no apology, no "how can we make this right?"; it was her verifying that she was correct from another employee. I didn't want to make a scene in front of a full house. We will not be returning. If I can't trust someone on their quoted costs, they will not be trusted with my pets. Read Less

We've been bringing our pets here since 2011, when we moved into the area. Everyone who works there is just so friendly and they all really care about you and your pets. The doctors are amazing and they are honest. They also don't try to sell you anything you don't need. They are very reasonable too. We love this vet. Read Less

This was our first time at Town and Country and will be our last. We brought in our Maine Coon to be spayed. Earlier this week she was seen at a clinic in Perry for vaccinations and her yearly examination. We are new and this is our first stateside assignment. I did not have to wait long before she was seen; which was nice. Prior to her spay they would need to examine her and before the examination they suggested a couple tests prior to her spay. I declined because we have paperwork on her from our breeder; she had gone through genetic and several blood tests last year. The vet came in and examined our girl; and after told me her concern and diagnosed her with a grade 3 heart murmur. Funny, as we had her screened earlier this week and spent over $100 at her last vet visit; $35 went to a wellness pet exam. The vet in Perry gave us a clean bill of health. She started suggesting blood tests and wanted to give us referrals to a Pet cardiologist before I asked for a second opinion. She seemed bothered by it, but agreed and took her next door to another vet to check her heart. When they came back the results were negative and she was completely fine. They explained that it could have been her panting that was throwing off the results and that they calmed her down a bit the second time and found nothing. It was not a matter of money; we have invested a lot in our pets. We are military and transported our animals from Germany; we think of them as family and if there was something seriously wrong with them we would move forward to keep them healthy. Next year I graduate with a hospital administration degree (bachelor's of Science in Health Science Business) and I am hesitant about unnecessary treatments and medications that could result in more harm than good. I couldn’t help but think that they were trying to nickel and dime us and the visit has left me with a bitter taste. I received a call later on letting me know that her surgery went smooth and she is awake and doing great, but that they have one more concern. We were aware of her dental issues, but Perry vet said it was no huge issue and could have been caused from trauma. I will be getting a third opinion in this case and it will not be at Town and Country. Read Less

The doctor was great, only issue I have with this place was the disrespectful front desk. My pup was only 6weeks. I called to get all the information what we needed for a first visit and cost. After being seen I was told something different. The money wasn't the issue and I tried to explain that, I just wanted a clear answer/understanding on the cost. The lady who takes the payments burst out in front of an office full "  well if you don't have the money you need to borrow it from a family member or somebody". At that moment my husband got very up set because that wasn't called for and was very unprofessional. I made him walk outside and I paid her in full. Like I stated to her before I left, money wasn't the issue but I had asked 3 different times while there what all my puppy needed. We won't be back, and I hate it because  my husband and myself really loved the doctor. Read Less

Dr. Gentry was awesome with my Bubba and very patient. Took him in on an emergency and checked on him overnight. Brittanie is one of the best vet assistants out there as well. My pooches and kitties just love her. the place is very busy but they take their time with each of their pets and give them full service. I would definitely recommend! :) Read Less

I have five dogs and a cat and this beer is always calm no matter how bad the problem. The doctors like to talk with the pets and the parent (me) before any procedure. This makes me feel like they care and love my pets, even when my Bassett Hound is barking and peeing in the waiting room. I just laugh a lot because he can't help it!!! Read Less

Dr. Dan Gentry is a great vet and a wonderful person. We have been using Town and Country for 20 years. The staff and all other vets are great too. I love going somewhere that treats my pets with kindness and concern. If you need a vet this is where you should go! Read Less

We had to take our 14 year old lab mix to be put down due to medical reasons so we didn't have to see him continue to suffer.  Once in the office, he was nervous and very hot due to the heat being very hot inside.  I asked the vet if we could do this outside under the circumstances.  We wanted him to be more at ease and more relaxed in a comforting atmosphere (60 degrees outside and sunny).  She said we don't do that.  So, they continued to give him a shot of a solution and only dispensed half of it in his vein before he flinched and the needle came out.  Then they struggled to find the vein again and poked around several times trying to locate it.  Meanwhile our dog was visibly terrified at what was going on.  They were using a bright pink liquid as only a one step process.  They had told us he would go peacefully, but that was the worst experience I had ever witnessed in my 40 years.  We had to see our beloved family member struggle through the process.  I'll never return to that place as long as she is working there.  Next time I'll go elsewhere and ask for a two shot solution with sedation first. Read Less

We love this Vet office! From the Vets to the office staff everyone is always so friendly and they take such wonderful care of our little fur baby. My son lives out of town and will make a trip home for his dogs Vet needs! Absolutely wonderful and caring staff!! Read Less

Absolutely amazing we take all our babies!! They treat our miniature yorkie lulu our 2 miniature pigs henry and mojo and our 2 kittens we rescued chip and dale. All our animals love the staff and drs to pieces GREAT EXPERIENCE!!!! Read Less

They were nice and very professional when we had to bring our dog in for an emergency situation (was on a day the Vet on base was closed, which is where we normally take her). Despite the fact we had not previously used them, they still took her and saw her at no extra charge. I will certainly use them for anything else that my girl can't be seen about on base.Read Less

There is no other vet that I have used that compares to Dr. Gentry. I have seen vets in GA, FL, CT, and VA. He has taken care of our Boxer and Doberman Pinscher over the past 10 years. He has done everything from surgeries to simple check ups. We have NEVER BEEN disappointed leaving here after a visit. He is always so helpful, kind, and fair when it comes to testing for things that only need to be done. Their prices are very reasonable. They have up to date equipment for treatment and care. The staff is super nice and treats your dog with respect and kindness. I can't imagine why anyone would have anything negative to say about this office. I will say this....if Dr. Gentry has a patient come in that is a TRUE emergency (hit by a car, not breathing, trauma wounds, uncontrollable seizures, etc) you will be assessed right away. I have had an appointment and an emergency came in and they were quickly taken back. I gladly waited and hoped the animal was ok. Being that I am a nurse, I get it. But most people don't know the definition of a true emergency. Just because your animal is "sick" and doing something out of its norm, doesn't constitute it being an emergency. The vet is able to see that just looking at your animal.I would HIGHLY recommend this clinic to anyone who is looking for an all around great vet to care for your animals! Dr. Gentry is a rare gem in the vet field that still enjoys his career, cares about his patients, and is fair on prices. Read Less

The staff and especially Dr. Morrison went above and beyond for me and my pup! My dog went in for a normal neutering and had a common complication that required additional surgery. Dr. Morrison met with us multiple times, even during the holiday weekend, and helped us feel more at ease during the whole process. She explained things to me in an understandable way and definitely made my needy dog feel like her favorite patient. It was nice to know that when he had to be left over night that he had the loving staff to take care of him. I highly recommend this vet's office! Read Less

Rude rude rude! I took my horse to them before then my puppy broke his leg so I called at 4 an hour before they closed and was told rudely by the receptionist that I would be charged an after hours few even though it was an hour before they closed and I had been there before. The receptionist was very rude the first visit but I thought maybe it was a bad day for her and let it go. They are all about the money not about the service they provide or your pet no companion for a puppy that had a broke leg. I ended up going to critter fixer and got amazing service and they were very caring the vet stayed until 6:30 (they closed at 5) helping me and others with there sick animals and there was no mention of an $100 after hours fee!!! Read Less

Words cannot describe how much my sister and I love this place! My very first visit to them was an emergency that my previous vet would not help with. My pug was in critical condition, and when I called, Jeanette had me bring him in immediately. He saw Dr. Morrison that day, she figured out the problem, and had him scheduled for an emergency surgery asap. Dr. Morrison is wonderful, but so are the other doctors. She had them assist her with the surgery, and they saved his life! I definitely recommend this place, and I'll never go anywhere else. Read Less

They have all ALWAYS been so kind and helpful. I have gone in with two cats, pregnant or with my baby and they are always quick to jump in and help me! Unfortunately today I had to have my cat put down, the could not have been more kind and willing to give me time to say goodbye. Even through the toughest situation it could have not been a better experience. I can't give them enough praise and would recommend them to everyone. Read Less

Staff is not helpful. Jeanette should be fired. Always has an attitude. Walked in to her and anther women rubbing lotion on their hands while I stand there waiting to be greeted. Just to be told a complete different thing than I was told on the phone. Every staff member says a different thing, talks over each other, unprofessional, and unorganized. Can't trust their knowledge. If you can get past the vultures at the front desk, the actual doctors are decent.Read Less

Wonderful clinic and staff. Prices are very reasonable. They took care of my pup good in fact when my contract is up with banfield my other dog will come here too. The doctor really cares and the techs are knowledgeable and nice. The lady at the front desk was pleasant to me so I don't know what that other review was about. Read Less

The only reason I give this place ONE star is because the websites makes me.I HONESTLY have no words for the way my animal was treated by the doctor on schedule at the time. First let me say that I never leave reviews, no matter the service and I feel bad honestly for leaving this one, but being an animal owner, I wouldn't want anyone like this man to be held responsible for any life other than his own. So I mustMy BELOVED 3 year old Chihuahua is literally the best thing in my life outside of my son. They say a dog is a mans best friend, so I am sure that any pet owner will vouch that it would kill them if they lost them. Today, I faced the fear of losing one of my best friends. ANYWAYSI moved to Warner Robins, GA a few weeks ago from North Carolina, and with the excitement of the move Xena started to not feel well almost from the beginning. Naturally I thought that she was just adjusting and would feel better soon. Her nausea would come and go every few days, some days worse than others.However, today when she puked up yellow fluid 3 times, shaking uncontrollably even while being held and comforted, and worse of all having trouble breathing, I immediately called TOWN AND COUNTRY ANIMAL CLINIC IN WARNER ROBINS, GA and told them what was going on.Seeing that the nurse on the phone told me to bring her in immediately, I grabbed her and my phone ( I had taken videos of her actions that day ) and got there within 10 minutes.Now I am going to explain what happened and let you form your opinion from there.As a DISTRESSED pet owner of a dog that is clearly sick in some way and that being the reason the lady I spoke with on the phone told me to rush her in, I felt and still feel that I (or my dog, rather) was considered an emergency. And I say this knowing that I spoil my animal on every level more than any person in their right mind, however, seeing my dog in this state I was obviously in a million pieces upon arrival, and was told that I would be the LAST to be seen.At first, I reluctantly sat down with my shaking dog who was breathing ok at the moment. Staring at the sign that stated the order of which they would see animals, EMERGENCY was #1, however, my 4 pound shaking dog would be seen even after a dog that was there for a nail clipping.Let me say that I respect the time of others and would never "jump" in front of someone who had been there and waited before me, however, I am sure that any of the pet owners there would have given me their spot in a heartbeat. And I just know this because I was clearly in a state of emergency.My MAIN PROBLEM lies in the fact that this man, a veterinarian who has probably dealt with more patients in my sitaution than can be counted, stood there looking me in the face and put a nail trimming before my dogs life.I will humbly say that I apoligize for telling this man in front of other customers that he was an a$$, to go on with his NAIL TRIMMING and that I would take her to a vet that gave a damn.I wouldn't even let this man TRIM my dogs nails, to say the least. Thankfully, she is ok, TREATED by another vet, and resting. To some, I know, I sound petty maybe.In my opinion, I just played the mommy role today as I would with my child, because in the end, lets face it, she is my child. And sorry for the book of a review I left. Trust me, I wanted to say more. Read Less

When I moved to the area, I was in need a of good medical facility for my two German Short-haired Pointers. I was recommended to one place in the area, but I was not satisfied with the overall service that I received at the first place. I found the Town & Country Animal Clinic, after driving pass it a few times, so one day I just decided to stop, and walk inside and ask a few questions about the Clinic and the Vets, and boy am I glad that I did. I love the overall service that they give, the personnel (Staff) are very helpful and friendly, the Vets are outstanding. They never make you feel like you are bothering them to get treatment or just ask questions about the health and welfare of your pets. I highly recommend them to anybody in the area, who are looking for great care for their pets. Read Less

Town and Country Animal Clinic is the best Vet I have ever worked with. When we first moved to town, I had a friend visiting me and her dog had an accident that required immediate veterinary care at 9pm at night. I contacted Town and Country after being told by other vets that they only had after hour services for current clients. I explained the situation and they told me to bring my friend's dog and treated her. The bill was less than half of what I expected and the vet was fantastic!! Since then I have taken all of my animals to them and they have always been caring and compassionate, as well as professional. They always discuss prices with me and give me an honest opinion about what should be done. (and it's not always the most expensive option). When we had to put our cat down unexpectedly, they were so sympathetic and it seemed like they were almost as upset as we were about losing our cat. They also sent a sympathy card to us with personal notes about our cat.  I recommend them to anyone looking for a vet! I will never take our animals anywhere else!! Read Less

Love love love this vet. We are new to area and they were very compassionate when we had to have our 18yr old cat put to sleep. Even sent us a sympathy card.  In our grief, good to know they take time to do those little things. Read Less