Cat Clinic: Sylvester

My kitty got sick halfway through her time in quarantine. I was worried sick, but as soon as I spoke with the vet here I immediately felt better. They are taking great care of my senior kitty and she seems to be super happy and back to her normal self here. She purrs the entire time I visit and rubs up against everything.... I love that they got her feeling so much better so quickly. All the staff are great and very nice. It's easy to get ahold of them on the phone and they always answer my questions... even when I ask the same ones over and over because I'm a worried mom. The staff even pets her while she eats because they said it helps her eat more (very true). I am very pleased with the service here! Also, I love that it's cats only.. no hyper dogs barking in the waiting area! Read Less

My four cats are patients of Dr Sylvester. She and Dr Belcher are veteran veterinarians with an extensive but real-world knowledge of cats' lifestyles, behaviors and ailments. I have a sense of comfort knowing that all my cats have a doctor whom we all trust in case something happens. All my cats are fostered by myself. One has feline HIV but very healthy. Another is a 1 year old whom I found with no nerve function to her bladder, so Dr taught me how to "express" her (manual bladder squeeze for excretion). Another, also 1 year, is blind in the left eye and was found with a hip problem. All these kitties with problems are closely monitored by the wonderful staff. I have a sense of peace and confidence knowing that I have a place to turn to when my cats are in need of help. The Cat Clinic is the purr-fact place for the Pet Parent! Read Less

I was charged an obscene amount of money for a regular checkup. I do not advise going here. I asked for a quoted price for a general health check up, and the receptionist did everything in her power to avoid giving me a price. This was a big red flag. I assumed that since they only focused on cats that this was my best choice regardless of not being quoted the price. However, I was mistaking. I posted a picture of my bill in their photos for Yelp. I hope to help others avoid going to this over priced veterinarian clinic. Read Less

We just adopted two kittens from the Humane Society and took them to the cat clinic for their first free checkup.  The reason I chose this place was a few years back, we had to put our female cat down due to a tumor.  I remember the kindness that we were treated with.  A few months ago we had to put our male cat down after 16 years and went to another clinic because the cat clinic wasn't available.  The experience at the Cat Clinic can't be beat.  Everyone there is friendly and genuinely likes the animals.  They take time to get to know the kittens and because it's a cat-only clinic, we don't have to worry about barking dogs and loud noises scaring the kittens and us.  I see the reviews about the price and our vaccination for one kitten cost $50, but I was okay with it because I know that we have to pay to maintain our pets' health.  Very happy with the way our kittens were treated. Read Less

The vets are great and overall staff is great. They do overcharge and misquoted us for services. If you're going to bother to have us sign the estimates and then charge much more, at least contact us and let us know (and why). My cat is not happy in unfamiliar places but they seem to make a big deal out of what a problem he is. The staff make me feel really bad about it. Not going back, not even to the vet tho I love him. Read Less

I was not going to do a review of this place but read some other reviews with the same issues. 1. Very pricey! When I used to take my cat there it would cost way more than any other place. I stayed for a bit because I thought maybe they are a little more because they specialize.  They told me my cat needed to have some teeth pulled and gave me a ridiculous estimate. I took him somewhere else that charged a fraction of the cost, turns out when the new place checked, my cat just needed a teeth cleaning!2. Does not know how to handle cats, surprisingly.My cat is a little grumpy but I had never had problems with other vets. This place would sedate him at the drop of a hat. They would never even attempt to work with me on calming him down. After I left the cat clinic, other places never had to sedate him. I only went about 3-4 times before I just found a new vet. If you are a client of theirs, I would recommend you try somewhere new at least once to see if you really want to stick with then. Read Less

I like how convenient the location is but It is so difficult to get an appointment.  The first appointment for our Caly and Hobbes was not that great.  I felt like they missed checking for various health issues.  I took them back a second time to have them checked out again and it has all gotten very expensive.  I called today to try and get them seen and was told I have to call at 7am on Saturday to get a Saturday appointment, so that isn't very convenient for cat parents that work during the week.  My kitty is sick and I am sooo ready to look elsewhere. Read Less

Took our fur baby to the Cat Clinic for her teeth issues. The vet was wonderful. She did the exam, called us to consult and performed the extraction on the same day. She spent plenty time explaining our little girls condition and the cost was very reasonable compared to other places we have gone to. It's far for us to drive but very well worth it. Read Less

Before I brought my cat here, she had never once had an issue at the vet. She infact used to purr when they would examine her! But for some reason she HATED this place. They told me sometimes cats change as they age and become stressed more easily, so of course I trusted the so called "experts." Boy was I wrong to do so!Every time she would get upset about a visit they would require me to have her sedated, and of course, I believed they truly needed to, because I was told they had tried everything imaginable before doing so. But the other day, I took her in to get a health certificate since we are moving back to the mainland. And they said that she seems fine in her carrier, but as soon as they take her out she starts to hiss, growl, and wants to attack them. Since she seems to be protective of her carrier, i thought that allowing her to be alone in the exam room for a while alone, letting her come out of the carrier on her own terms may help her to be less defensive.So i suggested to at least TRY this once to avoid the sedation, which gets pricey over time & isn't the best thing for my cat since then i have to board her there overnight which she hates! But they refused to even give this a shot! Doesn't seem like people who have the cats best interest at heart! Now let me also say that she is declawed, so its not even like she could scratch them if this failed. They just couldn't be inconvenienced. Now this pissed me off, but since this was the last visit she would ever have with them I let it go, paid for the sedation, and vowed to find a better vet once i moved back to the mainland!Now after all this, Dr. Belcher,  had prescribed her an anti-anxiety medication for her for the flight as I had requested some sort of med or light sedative for the flight. She had done fine with this on the move out to hawaii, but as a precaution he wanted me to test this on her two days later to ensure her reaction was okay.Now my appointment was on Thursday, so on Saturday we tested the medication. And her reaction was not good, so this clearly was not the right medication for her! Monday was the next day they were open, so I called and told the receptionist what had happened, and said we needed to try a new medication before I took her on my flight was on Wednesday. She said that Dr. Blecher was on vacation now and would not return for a month! But that Dr. Sylvester was there and she would talk to her about what happened then give me a call back. The receptionist called back to inform me that Dr. Sylvester did not "believe" in giving pets who are riding in cargo any medication! And refused to find a better suited medication for her! And since Dr. Blecher was on vacation, and they refused to call him, she had full authority on the matter!So my response was "So pretty much she's saying that I'm s**t out of luck right?! Either I have a needy cat who's medicated or i have one thats freaked the hell out!"I explained there was not much time since I was leaving in 2 days and needed to get this sorted out. But she said there was no way that she was going to change her mind! This was an absolutely ridiculous decision, due to the fact the other doctor had been TOTALLY OK with her having medication! But because Dr. Sylvester "didn't want to" she was quite literally making my decision for me because its what she didn't "believe was right." There was no health concerns regarding my cat from the other vet, yet somehow she didn't care, because she now had the power since he was gone. What sort of practice are you running that your doctors don't give a crap about what the other one had previously cleared?! Not only that but they would bother to call him or even consult his opinion!? Thats great teamwork.... Now when I told the receptionist this was the last straw with them, &I would be telling  yelp how they had treated me, & this was horrible care for my pet. She said "Ok thank you bye!" in a smarty pants tone of voice and hung up! I made an appointment at The Honolulu Pet clinic to have a doctor see her to get the medication for the flight the following day. And guess what I found out when the doctor walked in... it was Dr. Belcher!! He was NOT on vacation, but was a rotating vet for different offices! The Cat Clinic had told me a big fat LIE! He said he had spoke to the Cat Clinic this morning & had heard what happened with my cat and asked why he hadn't been called! He quickly switched the medication & apologized for how I had been treated so poorly at the Cat Clinic! He said they knew exactly where he was working & that they had told me a blatant lie!Now I have nothing but good things to say about Dr.Blecher he was helpful & kind.And to top it off, my cat was a perfect angel at the Honolulu Pet Clinic... so clearly it was a problem with the Cat Clinic... my cat never changed over time like they claimed!The way the Cat Clinic treated me and my cat is APPALLING! Read Less

I wish Yelp had the to option to give half stars because I definitely think this place is 4.5 stars not 4. My kitty Kaiya, who is a really big girl (20lbs) and has an extremely difficult time keeping her long thick fur coat tidy, was getting severely matted again.  It was to the point of where she wasn't allowing me to help her. So I started calling around to different groomers for help but no one wanted to deal with such a large, old, kitty, with a really bad temper for a lion cut. A friend recommended The Cat Clinic. The Cat Clinic recommended sedation to do her lion cut and they have a groomer on staff.I only deducted a half a star because this place is so expensive.  They charge per 15 minutes of grooming which is $25.22/15 minute.  My bill looked like this:Grooming-$50.45Sedation-$40.18Blood Pressure Reading-$33.00Anal Gland Expression-$27.80FVRCP-C rem 3 year-$37.51Hand Scalding-$35.00Recheck Exam-$45.00Day Boarding-$17.33Total bill w/ taxes -$300.72I like it that this place specializes in kitties and that they are fantastic with them. It also looks like they take in strays as while I was waiting to pick up Kaiya a woman brought in a cat she found on the street.  If you have an older kitty like mine they do "Senior Screenings", its basically extra testing to see of how your kitty is doing but it does cost $218.30.  I had it run on my baby during her annual for peace of mind and she is healthy!Although Kaiya looked up at me after I brought her home with an expression that said "I cant believe you let them violate me like that and gave them $300.00 to do it!" She was well taken care of! Read Less