Hawaii Veterinary Vision Care

Absolutely the best doctor ever Compassionate and caring I know without a doubt my dog Miki is getting the best care possible Miki is going through complications as I write but I have peace of mind knowing she is seeing the best Thank you Dr Yamagata and her staff at Hawaii Veterinary Vision Care Read Less

Dr. Yamagata and her entire crew at Hawaii Veterinary Vision Care are amazing! We went through a tough time with our dig suddenly going blind. Dr. Yamagata was knowledgeable and very good at explaining to us what was going on. She was patient and kind, especially considering we had booked an emergency appointment and she was very busy that day. We never felt rushed or like we didn't matter. All of the vet techs were very kind to us and our dog. You can really tell that they care about their patients. Read Less

Avoid this neurotic woman if possible and find a doctor who genuinely cares for animals and provides professional service. I found her to be completely disconnected, with no empathy for my sick cat, she was rude, abrasive, and enjoys talking over the top of people and will not allow you get a word in. Upon entering the examination room I was bombarded with a hundred questions, most of which she should have known the information in advance from the medical records given to her by the referral doctor. It is not reasonable to expect me to know the entire medical information and history of my cat from the past 8 years... but that's why your health provider keeps a medical history. Why didn't she spend a few minutes reading over it to find that information?  It was easy to see by the way she impatiently rushed right through the examination she is just a number cruncher and more concerned about meeting her financial quotas than she is genuinely concerned about the health of your pet. In all fairness she may have been having a bad day and who knows what personal issues she has but after one visit that lasted less than 5 minutes I think she should be the one making an appointment to see a doctor. Maybe she has fallen into routine with her job and is not happy? NOT a professional at all, avoid by all means necessary. Read Less

This Doc  is a perfect doc after spending 5000$ on my Res Q and my Tewai . She's all about her self she waste 7$ in stamps to tell me shell no longer take Tewai . Don't pick on the dog come after the owner .My follow up was with a much better vet for Tewai any way .Thank maya yamagata  . Read Less

Dr. Maya at Hawaii Veterinary Vision Care has provided excellent care for my retired working dog since 2013. Without hesitation, I would recommend her to anyone needing specialized care for their pet or working partner. Read Less

A friend of a friend flew Henry, his dog, in to have cataract eye surgery done at the Hawaii Veterinary Vision Care clinic. They are down a small one way street. At first I couldn't find them because their building looked residential but they were on the right hand side with a four or five car small parking lot directly in front of their building. Each time I went to the Hawaii Veterinary Vision Care clinic, the office staff was very friendly and attentive. They kept Henry all day for the surgery and sent him home in the afternoon. There was follow up care of the next day. We were worried because he seemed like he had an elevated heart rate and breathing so we brought Henry back and they monitored him for a few hours before flying back to the neighbor island. The very cool thing about the Hawaii Veterinary Vision Care clinic is that the doctor actually flies to neighbor islands every month to see her patients. Personally I don't have a dog right now but if I did, this is where I would take him. Read Less

Dr. Yamagata is excellent!  Unfortunately, my little dog was not a candidate for cataract surgery. She was very informative and returns my calls promptly. She's very kind, caring, and takes her time to explain what the problem is and whether anything can be done about it. Her staff is also very friendly and helpful!  I would highly recommend her! Read Less

We were referred to Dr. Yamagata from our regular vet for an issue our dog was having with her eyesight. It took a while to get an appointment, but once we met with Dr. Yamagata she took a long time to explain very clearly, in detail, what was going on with our dog's eyes. She used a model, a binder of photos, and other props to make sure that we understood exactly what was going on. Then she outlined our options in a very clear, but no-pressure way, and allowed us to come to our own decision. Throughout the entire interaction, I found Dr. Yamagata to be very knowledgeable, compassionate, and kind. She is everything we would want in a doctor. Dr. Yamagata is a wonderful vet. Read Less

This is the worst veterinarian I have EVER been to in my life. I wish there were negative stars to give.My dogs eye ruptured yesterday. The kaneohe VCA where I took him to, for emergency services, told me to contact her this morning because he needed surgery to repair his eye. They informed me she is the only one who did this type of surgery on island. We made an appointment for 8am on a Friday which is normal business hours. We show up and the receptionist was very young and inexperienced. She takes me back to the room and at this point my normal vet (feathers and fur in Kailua) had called back saying they could do the same blood draw and panel for $120 when she was trying to charge me $600. Her fee for just a consult was $280 to $380 already and surgery was $2800 to $3600. The Dr. came in and was very cold and rude off the bat. I simply asked her if I could please get the bloodwork done at his normal vet because it would help me a lot to save $500. She started to YELL AT ME stating I should have told her this over the phone and I was wasting her time.  That she spent a good amount of time on the phone with the VCA already last night and I was wasting her time. I simply stated that a normal person can't just fork out $5,000 on any given day and she needed to be a little more compassionate with people and their pets and then I started to cry. She continued yelling at me saying this was not true and she saw my car I drove up in, and that I drive a nicer car than hers and that I could obviously afford it. (I drive a 12 year old lexus SUV and she drove a new Honda Pilot, not that this is even relevant.) At this point I picked my dog up while still crying as she continued to yell at me. I walked out so distraught I forgot my papers that were his medical records, discharge papers and instructions for his meds i recieved from the VCA last night and realized it a half a block away. I quickly turned around to retrieve them and she had closed the gate on me so I could not come back in.  I called 5 to 6 times to just please let me have the paper work and she didn't respond. I honked my horn a few times and nothing. I ended up having to go back to VCA to get new copies of the paperwork while the entire time my dog is in the car suffering in pain. This woman is a heartless, money grubbing, malicious human being. She does not care about you and most of all she does not care about your pet. Please do not give her your money.  Additionally the other customer that was in there told my husband that she double charged him a $400 emergency fee. So he ended up paying $800 on top of the consult, blood draw and surgery. THIS WOMAN IS EVIL Read Less

I was referred to Dr. Yamagata via my vet at Feather & Fur. My vet did all she could, and we decided my dog needed more specialized care. It is a very long wait to see Dr. Yamagata (1-2 months), so I opted to pay the fee (approximately $85) in order to get an emergency appointment. During my dog's examination Dr. Yamagata was very gentle and explained what she was doing every step of the way. She was thorough and made sure that I understood my dog's condition and what the possible resulting scenarios might be. She explained the procedure she wanted to do, and told me that there was an 85% chance that my dog would respond positively to the treatment. We were then sent home with instructions for medicating her and told to return in 10 days. On our follow up visit, my dog had healed nicely, and Dr. Yamagata then instructed us on how to continue treating her condition. I am very happy with the results of the procedure Dr. Yamagata performed, and I am also thankful that she was kind and gentle with our dog. It's very stressful when your dog is sick, and I appreciate her compassion and making sure that we understand the situation. Services are expensive, but I'm completely satisfied and happy with this clinic and our results. I feel completely secure in recommending Dr. Yamagata to anyone who has a pet with an eye condition. Read Less

My dog has had many health issues since he was a young dog including a dry eye that didn't respond to conservative treatments. Dr, Yamagata surgically fixed that and his eye was fine until recently.  Through the years he has had manageable but chronic skin problems, allergies, big lipomas, and ear infections.  More recently he had a soft tissue sarcoma, surgically removed, and lymphoma now in remission from a full course of chemotherapy.  When the lesion on his eye showed up, we were again afraid he had yet another cancer. Her staff worked with me and my schedule to set up a time to see him as soon as was practical based on his regular vet's recommendations. Dr, Yamagata's care, exam, diagnosis, and explanations of options, impact on our dog, treatments, prognosis, and costs were compassionate, clear, and definitely working with me for the sake of our furry family member.  We are awaiting pathology reports and a course of treatment is already planned depending on the results. I have peace of mind that my boy is being cared for by the best and I am reassured by her professionalism and the courtesy of her staff, as well. I highly recommend Dr. Yamagata. Read Less

Staff was very professional when I came in. It did take 1.5 months to make an appt on the account that no one returned my calls. I finally left an angry voicemail telling them how many times I had called and asking why no one would return my call. I got a call back within the hour. They apologized and got an appt 30 days from when I finally spoke to someone. They have front paring which is nice. Wait was not long and Dr.yamagata was thorough. I like her conservative approach to first trying one treatment then checking back in a month to see if we need to try more medication on my dogs eyes. So I'm not happy that it took so long to get in but at least I know now my dog is in good hands. Read Less

Let me just start out by saying that Dr. Yamagata is a wonderful veterinarian.  Very compassionate, knowledgeable, and kind.I've had to take two of my pets here and have been here no less than half a dozen times with more appointments to go.  The staff is always very friendly but rather small.  Because of this, communication can be a bit lacking - in terms of reminder calls and callbacks.Because she is the only specialist on the island her schedule gets full rather quickly.  It is well worth the wait, though.  For being a specialist, her fees are pretty reasonable, especially for Hawaii.  Overall, I would recommend this clinic and this veterinarian. Read Less

My dog Daisy's eyes started to get cloudy about a year ago.  we took her to the vet and he said that she had matured cataracts.we were pretty stunned.  Daisy is only 6 years old, too young to have vision problems.  the vet recommended Dr. Yamagata and told us to go see her soon.we made an appointment and went to see her.  we found Dr. Yamagata to be very kind and caring doctor.  She recommended that we have Daisy undergo cataract surgery.meanwhile, Daisy's vision was slowly getting worse.  she was a little skittish about going out for walks and didn't want to play anymore.  she was miserable.  so we decided to do the surgerywe were a little apprehensive.  we didn't know what was going to happen and what the results were going to be but Dr. Yamagata thoroughly went over the procedure with us and what was going to happen post surgery.anyway, we had the surgery done and after the surgery, we noticed that Daisy was able to see right away and after 2 weeks of Daisy wearing the cone and the pills and the eye drops every 4 hours her eyes are clear and she is able to seeWe would like to thank Dr. Yamagata and her terrific staff in taking great care of Daisy and giving her life backDaisy is a different dog now.  she runs, plays with her toys, chases birds and lizards and seems to be smiling all the time now. Read Less

If it were possible to give a zero, I would have chosen that option.If you love you pet, steer clear of this vet.  That should be this "doctor's" moto.My pet had a problem where his internal eyelid kept flipping inside out.  She charged me over $800 for surgery to fix it and the surgery undid itself three days later.  She charged me another $800 to redo the same surgery that she botched and that undid itself a week later.  I ended up seeing a different vet and she said that the eyelid was so damaged at that point, it needed to be removed.This lady is not a "specialist", she just calls herself that to charge people exorbitant prices for lousy, uncaring service. Read Less