21 Reviews

Kailua Animal Clinic

Kailua, Hawaii
Reviews
Samantha Michelle W
22 Jun 2018
REPORT
Love Dr. Casuga! He's amazing. The front desk staff could be better.
Michael Hallinan
13 Jun 2018
REPORT
Always helpgul even in the most challenging moments. Thank you for your caring and understanding to my pet and family
linda vannatta
6 Jun 2018
REPORT
I recently took my old dog to have her teeth looked at. The front office staff asked me repeatedly if I wanted to vaccinate my dog. Even though I said no they kept asking me like perhaps I had changed... Read More
I recently took my old dog to have her teeth looked at. The front office staff asked me repeatedly if I wanted to vaccinate my dog. Even though I said no they kept asking me like perhaps I had changed my mind in the last minute. They also wanted to know if I wanted a heartworm check fecal check and on and on. My dog is very health and has been her whole life. I got the impression that Kailua Animal Clinic was more interested in these add on charges than the reason I brought her in. Be warned people and do your research. Are fecal checks and leptospirosis vaccine necessary in an older indoor dog? Read Less
Jeff Brown
7 Mar 2018
REPORT
Very knowledgeable vets, friendly staff, highly experienced managers, and most of all my pets absolutely love it there. By far the best animal clinic on the island. If you are a pet owner you have to ... Read More
Very knowledgeable vets, friendly staff, highly experienced managers, and most of all my pets absolutely love it there. By far the best animal clinic on the island. If you are a pet owner you have to bring them there for all their furry needs. Read Less
Brenda Ramirez
25 Feb 2018
REPORT
Love the staff so nice & helpful the vet is great treated my puppy amazingly anwser my questions & concerns
Harry Kailua
11 Feb 2018
REPORT
Always friendly and you can tell they love animals. Great Kailua family vibes.
D Monmaney
3 Feb 2018
REPORT
The vets and staff there are so helpful and caring. I love this clinic!
Michael Haught
14 Jan 2018
REPORT
We love coming to see Dr. Yoshi at Kailua Animal Clinic. She is very knowledgeable and our dog feels comfortable with her. They have taken great care of us for the entire life of my dog. I even drive ... Read More
We love coming to see Dr. Yoshi at Kailua Animal Clinic. She is very knowledgeable and our dog feels comfortable with her. They have taken great care of us for the entire life of my dog. I even drive from Kahala to see the vet since I like it here so much. Lastly, I have called a few times with immediate questions over the years and they are prompt in replying to my question. Mahalo Kailua Animal Clinic! Read Less
Brooklyn Doss
13 May 2017
REPORT
Great staff, super kind to the animals, some of the Vets aren't spcnice but the vet techs are.
liz costa
2 Feb 2017
REPORT
I been there a long time with my tonyboy he is going be eight years old they always friendly and very helpful I love it and I thank u kailua animal clinic
Nansie Van der Hout
8 Dec 2016
REPORT
The docs here are great . My concern is with their policies. I needed flea treatments for my 2 kitties,so I stopped in. They would not sell me any because my cats booster shots were not up to date -wh... Read More
The docs here are great . My concern is with their policies. I needed flea treatments for my 2 kitties,so I stopped in. They would not sell me any because my cats booster shots were not up to date -what a wasted trip. I went 1/4 mile down the street and bought the flea treatments at Target. So much for being supportive of their business. Guess where I will go in the future to buy things for my cats . Read Less
vanessa G
4 Dec 2016
REPORT
I wrote a review on yelp, and I'm not a machine or a person looking to get anything out of it, it's just my opinion. The doctors here are awesome. They take their time with me and with all of the many... Read More
I wrote a review on yelp, and I'm not a machine or a person looking to get anything out of it, it's just my opinion. The doctors here are awesome. They take their time with me and with all of the many other people I see coming and going. Their staff is all very nice, helpful and more than willing to help out. I have 6 animals and I try to know more about them than anyone else that way I can provide the vets with vital info that they need. My animals don't speak so it makes it hard to figure out what's wrong. They aren't god at kailua animal clinic, it would be impossible for anyone to do that. What they do is offer intelligent advice, guidance, and aid for my pets. My oldest cat is 15/16 and we just started her on iv fluids. The change in her character is amazing. I don't expect the vets to jump through magical hoops, but I do see it as a joint effort between the vet and I to see that my animals get all the love and care they need. I love Kailua Animal Clinic and Dr. Yoshicedo! Read Less
Marcia Braden
9 Sep 2016
REPORT
Dr. Haddock, Dr. Denham and their colleagues have cared for our pets for over 20 years with professionalism and compassion. The staff is always helpful and the pets are loved and given top rate medic... Read More
Dr. Haddock, Dr. Denham and their colleagues have cared for our pets for over 20 years with professionalism and compassion. The staff is always helpful and the pets are loved and given top rate medical care. Read Less
reid spivey
5 May 2016
REPORT
My visits to the clinic were expensive (as most are) but I feel that the doctors were thorough and had my dog's best interest in mind until...... I shipped my dog home early, as we will be leaving t... Read More
My visits to the clinic were expensive (as most are) but I feel that the doctors were thorough and had my dog's best interest in mind until...... I shipped my dog home early, as we will be leaving the island for the mainland soon too. My dog is now staying at my parent's house and my father called because my dog was out of heart worm meds. I called the vet to get authorization for a prescription from a reputable online pet pharmacy. The vet wouldn't do it citing it "can't guarantee the safety of online meds". ...An obvious "keep the money in house" effort. I asked for an exception, as my parents are physically unable to take my 100 lb dog to the vet in Alabama. The response was the same. The receptionist was very professional while navigating my problem and even suggested that the very same "prescription" med can be found for (possibly) cheaper at COSTCO. I'm not upset, and the doc/staff are acceptable. I just don't like the office policy on pet medication and feel others should know before choosing Kailua Animal Clinic for their pet's needs. Read Less
Louise L
22 Jan 2015
REPORT
Dr. Haddock has taken great care of my many dogs through the years. He's not pushy about getting procedures done unless it's necessary. I totally trust his clinical judgement -- he has been right on t... Read More
Dr. Haddock has taken great care of my many dogs through the years. He's not pushy about getting procedures done unless it's necessary. I totally trust his clinical judgement -- he has been right on the money every time.Read Less
Gary Rokuta
3 Oct 2014
REPORT
Because no one calls me back to answer my question on why did the vet that seen us that day want to vaccinate instead of titer. Dog lovers beware for these vets that are vaccinating to make your anima... Read More
Because no one calls me back to answer my question on why did the vet that seen us that day want to vaccinate instead of titer. Dog lovers beware for these vets that are vaccinating to make your animals sick and that means overvaccinating as it will have adverse consequences soon after or down towards the RAINBOW BRIDGE. Yeah, my fault for agreeing w/ her that day. I asked for titering and she said, "hows about this, we vaccinate for distemper and parvo and 3 yrs after we revaccinate.I was so srupid for accepting her protocol as I always thought of veterinary care to be about what's best for our furry friends but it's really about getting u in and out asap and depleting their vaccines that are about to expire. I gave 3 days and no reply. It is very hard to find a great open minded doctor for our best friends, or a vet that genuinely focuses on prevention and wellness and it's obvious this place doesn't, but like so many others. Brandy has allergies that more than likely was caused by a suppressed immune system. Read Less
Nick Youhg
10 May 2013
REPORT
My dog broke his rear femur horsing with some bigger dogs. Kailua animal clinic explained the procedure and did a great job. They were better priced than feather and fur and when i needed follow up dr... Read More
My dog broke his rear femur horsing with some bigger dogs. Kailua animal clinic explained the procedure and did a great job. They were better priced than feather and fur and when i needed follow up drugs and a visit they took care of it no charge. ThanksRead Less
smurple1977
24 Nov 2008
REPORT
They were able to give me a same day appointment for my cat which was very sick. Also she had been part of the ferrell cat program, spayed and ear clipped with microchip. She is very skittish with o... Read More
They were able to give me a same day appointment for my cat which was very sick. Also she had been part of the ferrell cat program, spayed and ear clipped with microchip. She is very skittish with other people and they were very good with her. They were very careful and considerate with her. They were also very thorough in the treatment and called me with lab results as opposed to me having to call them. It was the female vet and her assistant who treated my pet. The clinic is convenient, has a calm atmosphere and is very clean. I would recommend it to anyone who needs a doctor for their pets. Read Less
Michael Taus
11 Aug 2008
REPORT
Dr. Haddock has taken great care of our dog and cat. I'd recommend him to any one on the Windward side.
ktkelly1
13 Aug 2007
REPORT
They didn't treat my dog OR me very nicely. When you have your assistant haul a 90 lb. dog up onto a waist height table because you are too rotund to squat down, you really should stop pulling the ... Read More
They didn't treat my dog OR me very nicely. When you have your assistant haul a 90 lb. dog up onto a waist height table because you are too rotund to squat down, you really should stop pulling the arms out of the sockets when the pup starts crying. Just my opinion. Read Less
kalifornia83
30 Nov 2006
REPORT
I don't know what kind of people they have working there but this is the 3rd time they've messed up on my appt.! 1) I needed to get me cat casturated; they told me the date and I waited a month or so... Read More
I don't know what kind of people they have working there but this is the 3rd time they've messed up on my appt.! 1) I needed to get me cat casturated; they told me the date and I waited a month or so before my cat was seen, then on the day that I took him in they said I didn't have an appt. ! I guess when I took my cat in for the inital check-up spent 5 mintues figuring out what day I could make the appt and when I did the assitant forgot to write down the appt!! Very frustrating, but I let it slide thinking it wouldn't happen again . 2) they told me the wrong time for the appt (I had to reschedule); GOOD THING i CALLED IN ADVANCE THIS TIME to re-check and confirm the appt. ! Otheriwse I would have been showing up on the wrong day...again...and would have to wait another 2 or 3 weeks. I don't think they have done one thing right since I started with them! I am a very patient person but I think it's time to find a new vet clinic.his recent slip-up was the one; I gave them 3 chances. Funny thing is this is my 3rd time DOING BUISNESS with them. 3) I needed my other cat to get neutered and I had to wait 3 months for an appt.! They said it was busy season. They have all my cat paperwork so I wanted to maintain loyalty to this clinic being that their so close to home. I called 2 weeks in advance to confirm my appt. Now I guess the lady told me the wrong date because when I went called in the day I was supposedly 'told' my appt was and apparently it was 2 days earlier than what they told me. I got the ' I don't know what happened' excuse again. I was venting about this to a friend and found out they she had problems with this place too! Don't get me wrong: The people are friendly, they did ok with mY cat (as far as I know) but find yourself another vet. These people have shown no responsibility or even sympathy when they make mistakes. Read Less
Book an Appointment
Online booking unavailable
Please call
(808) 263-8863
111 Hekili Street
Kailua Hawaii 96734
Business Hours
Monday
Mon
07:00AM-20:00PM
Tuesday
Tue
07:00AM-20:00PM
Wednesday
Wed
07:00AM-20:00PM
Thursday
Thu
07:00AM-20:00PM
Friday
Fri
07:00AM-18:00PM
Saturday
Sat
07:00AM-17:00PM
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Kailua Animal Clinic

Kailua, Hawaii
(21)
111 Hekili Street
Kailua Hawaii 96734
Monday
07:00AM-20:00PM
Tuesday
07:00AM-20:00PM
Wednesday
07:00AM-20:00PM
Thursday
07:00AM-20:00PM
Friday
07:00AM-18:00PM
Saturday
07:00AM-17:00PM
Samantha Michelle W
22 Jun 2018
REPORT
Love Dr. Casuga! He's amazing. The front desk staff could be better.
Michael Hallinan
13 Jun 2018
REPORT
Always helpgul even in the most challenging moments. Thank you for your caring and understanding to my pet and family
linda vannatta
6 Jun 2018
REPORT
I recently took my old dog to have her teeth looked at. The front office staff asked me repeatedly if I wanted to vaccinate my dog. Even though I said no they kept asking me like perhaps I had changed... Read More
I recently took my old dog to have her teeth looked at. The front office staff asked me repeatedly if I wanted to vaccinate my dog. Even though I said no they kept asking me like perhaps I had changed my mind in the last minute. They also wanted to know if I wanted a heartworm check fecal check and on and on. My dog is very health and has been her whole life. I got the impression that Kailua Animal Clinic was more interested in these add on charges than the reason I brought her in. Be warned people and do your research. Are fecal checks and leptospirosis vaccine necessary in an older indoor dog? Read Less
Jeff Brown
7 Mar 2018
REPORT
Very knowledgeable vets, friendly staff, highly experienced managers, and most of all my pets absolutely love it there. By far the best animal clinic on the island. If you are a pet owner you have to ... Read More
Very knowledgeable vets, friendly staff, highly experienced managers, and most of all my pets absolutely love it there. By far the best animal clinic on the island. If you are a pet owner you have to bring them there for all their furry needs. Read Less
Brenda Ramirez
25 Feb 2018
REPORT
Love the staff so nice & helpful the vet is great treated my puppy amazingly anwser my questions & concerns
Harry Kailua
11 Feb 2018
REPORT
Always friendly and you can tell they love animals. Great Kailua family vibes.
D Monmaney
3 Feb 2018
REPORT
The vets and staff there are so helpful and caring. I love this clinic!
Michael Haught
14 Jan 2018
REPORT
We love coming to see Dr. Yoshi at Kailua Animal Clinic. She is very knowledgeable and our dog feels comfortable with her. They have taken great care of us for the entire life of my dog. I even drive ... Read More
We love coming to see Dr. Yoshi at Kailua Animal Clinic. She is very knowledgeable and our dog feels comfortable with her. They have taken great care of us for the entire life of my dog. I even drive from Kahala to see the vet since I like it here so much. Lastly, I have called a few times with immediate questions over the years and they are prompt in replying to my question. Mahalo Kailua Animal Clinic! Read Less
Brooklyn Doss
13 May 2017
REPORT
Great staff, super kind to the animals, some of the Vets aren't spcnice but the vet techs are.
liz costa
2 Feb 2017
REPORT
I been there a long time with my tonyboy he is going be eight years old they always friendly and very helpful I love it and I thank u kailua animal clinic
Nansie Van der Hout
8 Dec 2016
REPORT
The docs here are great . My concern is with their policies. I needed flea treatments for my 2 kitties,so I stopped in. They would not sell me any because my cats booster shots were not up to date -wh... Read More
The docs here are great . My concern is with their policies. I needed flea treatments for my 2 kitties,so I stopped in. They would not sell me any because my cats booster shots were not up to date -what a wasted trip. I went 1/4 mile down the street and bought the flea treatments at Target. So much for being supportive of their business. Guess where I will go in the future to buy things for my cats . Read Less
vanessa G
4 Dec 2016
REPORT
I wrote a review on yelp, and I'm not a machine or a person looking to get anything out of it, it's just my opinion. The doctors here are awesome. They take their time with me and with all of the many... Read More
I wrote a review on yelp, and I'm not a machine or a person looking to get anything out of it, it's just my opinion. The doctors here are awesome. They take their time with me and with all of the many other people I see coming and going. Their staff is all very nice, helpful and more than willing to help out. I have 6 animals and I try to know more about them than anyone else that way I can provide the vets with vital info that they need. My animals don't speak so it makes it hard to figure out what's wrong. They aren't god at kailua animal clinic, it would be impossible for anyone to do that. What they do is offer intelligent advice, guidance, and aid for my pets. My oldest cat is 15/16 and we just started her on iv fluids. The change in her character is amazing. I don't expect the vets to jump through magical hoops, but I do see it as a joint effort between the vet and I to see that my animals get all the love and care they need. I love Kailua Animal Clinic and Dr. Yoshicedo! Read Less
Marcia Braden
9 Sep 2016
REPORT
Dr. Haddock, Dr. Denham and their colleagues have cared for our pets for over 20 years with professionalism and compassion. The staff is always helpful and the pets are loved and given top rate medic... Read More
Dr. Haddock, Dr. Denham and their colleagues have cared for our pets for over 20 years with professionalism and compassion. The staff is always helpful and the pets are loved and given top rate medical care. Read Less
reid spivey
5 May 2016
REPORT
My visits to the clinic were expensive (as most are) but I feel that the doctors were thorough and had my dog's best interest in mind until...... I shipped my dog home early, as we will be leaving t... Read More
My visits to the clinic were expensive (as most are) but I feel that the doctors were thorough and had my dog's best interest in mind until...... I shipped my dog home early, as we will be leaving the island for the mainland soon too. My dog is now staying at my parent's house and my father called because my dog was out of heart worm meds. I called the vet to get authorization for a prescription from a reputable online pet pharmacy. The vet wouldn't do it citing it "can't guarantee the safety of online meds". ...An obvious "keep the money in house" effort. I asked for an exception, as my parents are physically unable to take my 100 lb dog to the vet in Alabama. The response was the same. The receptionist was very professional while navigating my problem and even suggested that the very same "prescription" med can be found for (possibly) cheaper at COSTCO. I'm not upset, and the doc/staff are acceptable. I just don't like the office policy on pet medication and feel others should know before choosing Kailua Animal Clinic for their pet's needs. Read Less
Louise L
22 Jan 2015
REPORT
Dr. Haddock has taken great care of my many dogs through the years. He's not pushy about getting procedures done unless it's necessary. I totally trust his clinical judgement -- he has been right on t... Read More
Dr. Haddock has taken great care of my many dogs through the years. He's not pushy about getting procedures done unless it's necessary. I totally trust his clinical judgement -- he has been right on the money every time.Read Less
Gary Rokuta
3 Oct 2014
REPORT
Because no one calls me back to answer my question on why did the vet that seen us that day want to vaccinate instead of titer. Dog lovers beware for these vets that are vaccinating to make your anima... Read More
Because no one calls me back to answer my question on why did the vet that seen us that day want to vaccinate instead of titer. Dog lovers beware for these vets that are vaccinating to make your animals sick and that means overvaccinating as it will have adverse consequences soon after or down towards the RAINBOW BRIDGE. Yeah, my fault for agreeing w/ her that day. I asked for titering and she said, "hows about this, we vaccinate for distemper and parvo and 3 yrs after we revaccinate.I was so srupid for accepting her protocol as I always thought of veterinary care to be about what's best for our furry friends but it's really about getting u in and out asap and depleting their vaccines that are about to expire. I gave 3 days and no reply. It is very hard to find a great open minded doctor for our best friends, or a vet that genuinely focuses on prevention and wellness and it's obvious this place doesn't, but like so many others. Brandy has allergies that more than likely was caused by a suppressed immune system. Read Less
Nick Youhg
10 May 2013
REPORT
My dog broke his rear femur horsing with some bigger dogs. Kailua animal clinic explained the procedure and did a great job. They were better priced than feather and fur and when i needed follow up dr... Read More
My dog broke his rear femur horsing with some bigger dogs. Kailua animal clinic explained the procedure and did a great job. They were better priced than feather and fur and when i needed follow up drugs and a visit they took care of it no charge. ThanksRead Less
smurple1977
24 Nov 2008
REPORT
They were able to give me a same day appointment for my cat which was very sick. Also she had been part of the ferrell cat program, spayed and ear clipped with microchip. She is very skittish with o... Read More
They were able to give me a same day appointment for my cat which was very sick. Also she had been part of the ferrell cat program, spayed and ear clipped with microchip. She is very skittish with other people and they were very good with her. They were very careful and considerate with her. They were also very thorough in the treatment and called me with lab results as opposed to me having to call them. It was the female vet and her assistant who treated my pet. The clinic is convenient, has a calm atmosphere and is very clean. I would recommend it to anyone who needs a doctor for their pets. Read Less
Michael Taus
11 Aug 2008
REPORT
Dr. Haddock has taken great care of our dog and cat. I'd recommend him to any one on the Windward side.
ktkelly1
13 Aug 2007
REPORT
They didn't treat my dog OR me very nicely. When you have your assistant haul a 90 lb. dog up onto a waist height table because you are too rotund to squat down, you really should stop pulling the ... Read More
They didn't treat my dog OR me very nicely. When you have your assistant haul a 90 lb. dog up onto a waist height table because you are too rotund to squat down, you really should stop pulling the arms out of the sockets when the pup starts crying. Just my opinion. Read Less
kalifornia83
30 Nov 2006
REPORT
I don't know what kind of people they have working there but this is the 3rd time they've messed up on my appt.! 1) I needed to get me cat casturated; they told me the date and I waited a month or so... Read More
I don't know what kind of people they have working there but this is the 3rd time they've messed up on my appt.! 1) I needed to get me cat casturated; they told me the date and I waited a month or so before my cat was seen, then on the day that I took him in they said I didn't have an appt. ! I guess when I took my cat in for the inital check-up spent 5 mintues figuring out what day I could make the appt and when I did the assitant forgot to write down the appt!! Very frustrating, but I let it slide thinking it wouldn't happen again . 2) they told me the wrong time for the appt (I had to reschedule); GOOD THING i CALLED IN ADVANCE THIS TIME to re-check and confirm the appt. ! Otheriwse I would have been showing up on the wrong day...again...and would have to wait another 2 or 3 weeks. I don't think they have done one thing right since I started with them! I am a very patient person but I think it's time to find a new vet clinic.his recent slip-up was the one; I gave them 3 chances. Funny thing is this is my 3rd time DOING BUISNESS with them. 3) I needed my other cat to get neutered and I had to wait 3 months for an appt.! They said it was busy season. They have all my cat paperwork so I wanted to maintain loyalty to this clinic being that their so close to home. I called 2 weeks in advance to confirm my appt. Now I guess the lady told me the wrong date because when I went called in the day I was supposedly 'told' my appt was and apparently it was 2 days earlier than what they told me. I got the ' I don't know what happened' excuse again. I was venting about this to a friend and found out they she had problems with this place too! Don't get me wrong: The people are friendly, they did ok with mY cat (as far as I know) but find yourself another vet. These people have shown no responsibility or even sympathy when they make mistakes. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know