Great place to take your animals, I take both my fur babies here for regular check up and small emergencies. They are friendly and also remember me and my pups by name. Always trying to give us the best prices. An always have everything I need or could want. An if they dont offer a service they have a great recommendations list. Read Less

It's really an awesome thing to have pet services close to home, but what's even better is that the services are great too. Awesome place close to home, great customer care, and good place to ask all those questions you have about your animal. We will definitely continue taking out dog here. Read Less

Since the office manager was kind enough to address my concerns I am updating my review of this facility. I hadn't even know they had written a response to my post until the boarding facility i am using let me know. That was my fault as I hadn't been on yelp since I had posted...I think it is very professional of a company to address the concerns of their customers as in the end it makes them better and provides better service. That being said I am happy to give them the opportunity to take care of what I love dearly, my dogs. I am sure they continue to show the care and concern as they did for addressing my previous concerns. The boarding facility I am currently using, Love them and leave them, gives them the highest praise and assures me they have a long track record of excellent service and I trust that review explicitly. With such high recommendation how could I not; I am glad previous issues were resolved and I am happy to bring my dogs to this vet.. Read Less

I took my puppy to this place in last minute worry because he had been sick for a day and a half, after they tested him and we found out he didn't have parvo (he had hook worms), because he was sick for a couple days i asked if he was done forth and she said no and they could give him medicine, they offered me "supportive care" which isnt to treat hook worms or parvo btw its for dogs who have cancer and need constant nutrition, i thought okay sure, but told me to leave him alone after and let him rest (no food or anything). The doctor gave me the medicine for the hookworms (which they were supposed to administer) and sent us home, my puppy was very lazy and weak after receiving the care that wasn't even to treat what he had which was hook worms, 7 hours later my puppy passed away struggling. I will be contacting someone to see what i can do about the service I received and the false hope they gave me.Before we went in he was throwing up 5 out of ten times, he did have diarrhea but he was mobile, after this place treated him, he died. Which means they either overdosed him, and didn't even treat him for what he was sick with. Altogether i paid $267, $141 for that bullshit crap that killed my dog and $120 for tests, i dont mind the tests but they didn't even treat my dog with the proper care. On top of that the vet seemed ditzy like she didn't know what she was talking about or what was really going on with him. Read Less

As I sit here writing this review with my 7 of 10 un-bandaged fingers, I am writing this at 2:30am because I can't sleep.  I am so incredibly luck my dog is alive right now and could not be more grateful.My story: About 10 am I arrive at a friend's house to help paint.  Kiyoshi (my dog) and a couple other friends start walking up to the door.  I feel so guilty now - as I had underestimated the situation.  My dog had played with her dogs long ago at the beach when they were puppies.  We walked in and in less than a blink they were running up to him on both sides of me.  I ran out the door carrying him to my car and use yelp to find the closest vet.I give Waianae Vet Clinic a call and say I have an emergency am I able to get help now-- I was told yes, and begin feverishly driving over.  I am lead to one of the check rooms and the vet tech takes a quick look then goes to the back.  I wait for what seems like an eternity as my heart is racing.  Kiyoshi's heart is racing an I am trying to apply pressure to as many wounds as I can with my limited 2 hands.Dr. Collier eventually comes in to examine him.  Tells me step by step what they are going to do now.  Without hesitation I agree to the first estimate to shave, flush and clean the wounds for better evaluation.  She does the eval and further surgery is needed as the bites ripped and tore into muscle.  One,barely barely missed a vital artery.  I am so lucky he's alive.  The techs are working with a sleepy and sedated Kiyoshi as the vet tends to me and my wounds.  She helps me clean up some of the blood and feces.  Tells me to sit and leave the door open so they can watch me a bit as well if I faint.  I'm a touch bandaged, able to drive, and they are about to start on his actual surgeries, so she sends me to the receptionist to get directions to Waianaie Comprehensive Clinic.  I go overt there, in my blood covered and shredded shirt, still some blood on my face and neck, and am processed with my own tetnis shot, localized antisthetic, stitch, x-ray and antibiotics, pain reliever then a couple hours later, I am released to go back to the Vet, just as Kiyoshi has finished surgery and is awake.I cannot even find the words to express how grateful I am for being able to run to Waianae Vet Clinic Staff and the care Dr. Collier provided both Kiyoshi and I outstanding, calm, and thuroughly explained care today (yesterday) when I was not able to go to Kiyoshi's regular vet, in town at King St. Pet Hospital.My lessons learned:  I am taking this as a lesson for my self.  And hope others can learn as well- no matter how well trained, how the behavior was on a different day, or how quick you think you can take control, its all to easy to become complacent.  No matter how much a part of your family your fur baby is,they cannot speak.  They still have animal instincts we will never really understand.  If you have a big dog, it is ever so critical to ensure adequate training and responsibly to have control;  If you have a small dog, never under estimate how fragile they can be.  Don't become complacent!  Be alert, cautious, and aware of the control in the situation every time. If you aren't doing conformance shows or breeding with your pets -as Bob Barker says, spay and neuter your pets.  I will be doing this as soon after Kiyoshi achieves champion status in his dog shows.  pets.webmd.com/reasons-s… Read Less

Only reason this place gets 3 stars is because of their rude receptionist Who puts you on hold for half an hour!! I just have a question the girl says Hi then immediately puts you in hold!!! Pissed! This was an emergency! Oh they can't helps us with no care in the world. Oh Well my brother was already on the way to the clinic. It was a good thing because our dog had a seizure on the way down and also thank god for a great, caring, passionate Doctor and nurses!!! Read Less

Dr Collier and her staff are very helpful and friendly. They don't take walk in customers anymore but I can see why...they'd never go home because people would be lined up out the door.  They are also very professional and give you fair options on how to care for your fuzzy loved ones. Don't let the bars on the window and the location between the liquor store and 7-eleven discourage you. They are definitely worth the visit and the money. Read Less

Don't let the location or bars on the windows scare you away, Doctor Collier and her staff were amazing, she is very caring and professional, they performed a c-section on my english bulldog and did an excellent job.  The clinic is very clean and professional I would highly recommend them.Thank you again Dr. collier & staff for taking special care with my LILO and her pups! Read Less

Dr. Collier and her staff are very good. I bring all my dogs here to do their OFA X-rays. She can position them right and knows her stuff! I just wish she did reproduction and wasn't so far out in the country as I live in makakilo. But nevertheless she's very good. Read Less

Dr. Collier and the staff at Waianae Veterinary Clinic is awesome. I have 2 dogs that get their vaccinations her annually. I have never had a problem with the appointments running late or anything like that. Service is always prompt and professional. I wood recommend Waianae Veterinary Clinic to anyone! Read Less

This place is a hidden Treasure!! No where else can your pet get this kind of service at these prices.Take a drive out to the west side, worth the extra gas and time. I was quoted much higher prices at two other Clinics and saved $300.00. Read Less

I have to admit, even though I've considered Waianae my second home for the past year and a half, some of the areas here get preeeeetty ghetto, and the area surrounding the vet definitely seems questionable and I wouldn't be exaggerating if I said I've seen a chronic or two getting chased down by cops everytime I pass by. Despite the look of everything in the area, the Waianae Vet Clinic is pristine on the inside!The staff here are great and really nice to my puppies when we come by. I manage to always get an appointment and I LOVE that the doctor is always super friendly and goes over ALL the information pertaining to our visit, whether it's important or not. The clinic is also pretty affordable (in comparison to the VCA Hospital in Pearl City, where I'm pretty sure my jaw dropped off my face when I saw the bill) and the vet and vet techs are always sure to recommend a cheaper product or store to get our puppies' necessities. This place is great! Read Less

We don't go to the Waianae Vet very often, but every time we do, I feel like my dog is always much healthier and happier. My dog, Hoku, had to get a bunch of her teeth removed recently because they were rotting. Her breath was truly horrifying. The staff made my dog feel comfortable when she walked in. Once they performed the surgery and removed all the rotting teeth, they gave her remaining teeth a dental cleaning. So my dog's breath is now healthy and happy and I will definitely be back soon for regular dental check ups :) Read Less

They are always running late, which is annoying. I don't mean 5 or 10 minutes, but often 20 minutes or so. There is never an apology.The staff are nice, and I do like the facility, but it is a little pricey and often they try to sell things that are not needed. Overall a nice place, but not the best. I prefer to make a drive to another facility. Read Less

Dr. Collier and her staff  are top notch in my book. We have 3 dogs we take to see her. Each time we take one of them for a visit, we are never disappointed with their services. I love the fact I can call them for an emergency and I can take my pet in right away. The best part is, they don't charge me an outrageous "emergency visit" fee. This clinic is affordable. We have been to other vet clinics in the past, so we know how much other places charge for a routine visit, spay/neuter, emergency stitches, etc. Also, visits are always thorough and I never leave the clinic unclear or confused. Dr Collier always explains things very clearly and makes sure she answers all my questions. Read Less