On May 22, 2009 at 5:22 pm we walked into Waipahu Leeward Veterinarian Clinic with Pikake Mochi for her first exam with Dr. Mellissa Yuen. Her kind, gentle, and compassionate attitude towards us made ... Read More
On May 22, 2009 at 5:22 pm we walked into Waipahu Leeward Veterinarian Clinic with Pikake Mochi for her first exam with Dr. Mellissa Yuen. Her kind, gentle, and compassionate attitude towards us made us feel very comfortable. The relationship that ensued was exceptional and unique. She was not only our Vet, but she became part of our family. A year later we adopted Pikakes mom, Pomu Latte, which made our family complete. We continued to see Dr. Yuen regularly and on occasions, Dr. Achiu. It was from that moment that we knew that this was the clinic for us.
The location was convenient for us as we lived in Waipahu. Friends with pets who were clients would recommend this establishment . The friendliness and consideration we received from the management in the front was outstanding. Jen, Cindy V, Cindy L, Isabel, Melanie, Lynn, Latisha, and Leilani were just a few of the more than helpful and caring people there. The advice given and services rendered allowed us to be assured that our canine companions were well taken care of, which in turn calmed our hearts anytime we had to go to the Vet.
It has been over 6 years with many changes since our first day there. The once homey and quaint office has a new location, new name, increased in physical size, and an expanded number of employees. We now see Dr. Dawn Morikami and Marissa frequently and on occasions Dr. Nagamine, Dr. Nashiro, Dr. Nagasako, and Dr. Yamasaki.
The experiences weve had attending the clinic have so far resulted in positive outcomes. Whenever I call for an appointment, I generally get the desired time and day as I try to call in advance. Dr. Morikami has been more than supportive in addressing concerns, comments or questions by returning my calls promptly. Communication has been an essential component for us in our ever developing relationship with Dr. Morikami and Marissa. During emergencies, (in which our girls have had a few,) I felt the girls were thoroughly tended to under the circumstances. During the crisis, it was comforting to know that every effort was made to best to accommodate us. The charges for services rendered, we felt were reasonable. Weve been to other Veterinarians on Oahu, Maui, and the Big Island and found prices to be comparable. We try to anticipate for office visits in our regular monthly budget, be it for wellness maintenance or for future emergencies. We feel that our girls are a very important part of our family (never giving a second thought to their care and welfare). No amount of money can amount or compare to the unconditional love and impact Pikake and Latte has had and continue to have on our lives.
We do our very best to maintain a positive attitude whenever we encounter visits at Waipahu Waikele Pet Hospital either planned or otherwise. We know many of our friends have had experiences with WWPH with opinions of their own. We feel in our hearts that each person at WWPH do their very best to service the pet parents of the community. We look forward to the years ahead with our girls reaching the ages of 7 years old (Pikake) and 11 years old (Pomu Latte) thus far. So with that said, we continue to recommend this organization to others in hopes that they too can share in what Waipahu Waikele Pet Hospital has to offer.
Always Grateful,
John, Mona, Kake & Latte Read Less