Eagle Veterinary Hospital

We had been bringing our dog to Dr. Williams for a couple years for routine procedures and hadn’t had a problem. In the past 6 months, our dog started loosing a lot of weight unexplainably and throwing up. Dr. Williams believed it to be a food intolerance so we spent hundreds of dollars over the course of a few months on different medicated dog food, blood tests, x-rays and other procedures. He found nothing besides an enlarged liver, which I find hard to believe, and yet he continued to recommend different food and more exams, all of which weren’t cheap. We trusted him as he was a vet and we wouldn’t have known any different. A couple weeks ago he had swelling in his stomach and when we took him in, they did an ultrasound and found cancer. The Dr. called me and said that he would need to be put down that afternoon and when I asked if we could have the weekend with him, I was advised strongly against bringing him home and that he was in great distress and pain. He was fine when I took him in a couple hours prior. After regaining our composure and emotion, we went and got him so that we could have him put to sleep in our home and have one last day with him. It wasn’t going to happen like that. Thinking he was going to look greatly different and in pain, He was like a puppy when we picked him up, obviously relieved to get out of there. After calling us with warnings that afternoon, he ended the phone call with, “we’ll send your invoice in the mail.” We don’t understand why he wasn’t able to diagnose it or think to do an ultrasound earlier, especially with his symptoms and were disappointed with his bedside manner. It wouldn’t have changed that he had cancer but it would have given us time to come to terms with it, saved us hundreds of dollars and not been so devastating and sudden. Luckily we had the lovely people at Gentle Goodbyes help us have a peaceful experience, one we would not have had with Dr. Williams. The staff are lovely but we do not trust him and would recommend taking your pets elsewhere for serious concerns. Read Less

Dr. Williams has cared for our dogs since we moved here 10 years ago. We have never found a more professional, caring and thorough Veterinarian. His staff also reflects this caring attitude. We highly recommend Dr. Williams' Eagle Veterinary care. Read Less

Everyone in the office was nice and helpful, doctors were knowledgeable. However, I was in the office for my dogs anal glands to be expressed, $35. My dog was needing an X-ray to see if she was pregnant so I got a verbal quote for $80 for an X-ray. One week later I went in for the X-ray and my dog was still scooting so I asked the doctor to recheck and make sure her anal glands were empty, they were. When I went to pay I was charged $120 for an X-ray and $35 for another anal expression. I do not expect something for nothing but I should not have been charged full price for a follow up service that was performed a week earlier. And from now on I will always ask for quotes in writing as the owner told me “I am sorry but I do not recall our conversation, we do not have an $80 X-ray”. I know 100% I was not confused. I really wish there was someone that these vets needed to answer to for the way they charge people. Read Less

They were nice people however I could be nice to anybody if I'm going to rip them off $80. I just wanted rabies shots and specified with them that however they still did the "wellness exam" which by their definition is seeing if their teeth have tartar on them (which I can do) taking their temperature and asking if they've been spayed. So instead of $40 the trip was $120. Deceitful and dissapointed in them Read Less

Dr. Williams and staff are amazing. He has went above and beyond for my pets. I have a Shar Pei dog, Arbor, with multiple issues from her eyes to her hocks. My Sphynx cats, Ace & Rue, had mysterious swelling. It took months to rule out and narrow down what could be causing it now the are on the road to recovery and back to being happy cats. What impressed me the most is how he reaches out to other professionals who specialize in the different fields. He is an amazing Dr. with the most amazing ladies working with him. Thank You, Eagle Veterinary Hospital!!!! Read Less

Dr. Williams has treated our 4 dogs for over 8 years. He kept his office open and waited for us when we called with an emergency (as we live out in Middleton), kept us all calm and took great care of our injured pup. He takes his time with each visit and answers all questions. He promptly returns phone calls with questions and explains so that you can understand. His office staff is helpful, patient and returns call. Thank you Eagle Vet Hospital! Read Less

Read the great reviews so I called to make an appointment for my new puppy. Explained that I needed an appointment in the next three weeks because puppy needed puppy shots. Was told by receptionist that no appointments were available in the foreseeable future for new patients, certainly not in the next month. Was basically told to look elsewhere. Great way to run a business! Read Less

We recently moved to Eagle from the SF Bay Area. We have had a major health crisis occur with our youngest dog. We found Dr. Williams and feel very fortunate we did. He has diagnosed and treated our dog with great skill. When we were referred to a teaching hospital for care that could not be rendered locally, the Resident at UC Davis Vet Hospital complimented Dr. Williams on his workup and diagnosis, along with the skill of the first surgery he rendered on our little Zoey. In addition to his skilled medical treatments, he has always called when he said he would and kept us informed of any developments. We have never had a primary care vet who delivered such complete and professional care. I would give six stars if I could. Read Less

Doctor Williams and the staff at the Eagle Veterinary Hospital have been caring for our pets since 2008. They have seen us through everything from routine exams to serious illness for three dogs and three cats. Whatever the circumstances have been our furry 'children' have always been treated with compassionate professionalism. In fact, our dogs have always gotten excited about going to see Doctor Jim... the cats, well that is a different situation... if you have a cat you know what we mean. Dr. Williams and his people have earned our trust ! Read Less

My family has been taking their furry friends to Doc Williams since he opened in Eagle Idaho 1996. So when my cat, Wampus, was given a diagnosis of bone cancer by a vet in Colorado and was recommended to be put down, I knew I needed to have Doc Williams help. He was able to get the x-rays from the vet in Colorado and review her file. He wasnt as sure about the diagnosis the vet in Colorado. Doc Williams took the time to go over Wampus history with me on the phone, since I now live 4 hours away from Eagle Idaho. Doc Williams and some staff members stayed late on a Friday so that I could get Wampus in to see him. I thought for sure I was going to have to put her down and knew that Doc Williams would help me through it. Doc Williams took extra time to get wampus re- x-rayed and went over the x-rays with me. End result is that Wampus has some lower back issues that can be fixed with anti-inflammatories. I was so grateful I hugged Doc Williams and got snot and tears on his shirt. He didnt seem to mind. Wampus is doing much better already. Doc Williams even followed up with the vet in Colorado to make sure he investigated the area that was thought to be bone cancer. Wampus has a checkup in 6 weeks. I am more than happy to drive the 4 hours so that she can see Doc Williams. Truly, honestly, he is a man that cares about our furry family members. He went above and beyond for Wampus and I will also be grateful for that, thank you so much Doc Williams. Read Less

I've been going to Dr. Williams longer than I can remember. I started with him when he was practicing in Meridian and followed him when he moved to Eagle. He's seem me through at least five dogs from puppyhood to euthanasia. He now takes care of my two current dogs. He has always been compassionate, honest and fair but more importantly, he is an excellent veterinarian and a great surgeon. I would highly recommend him.Read Less

I have been taking my dogs to Dr. Williams for the last 12-13 years. He has seen them through many difficult, life-threatening medical situations including bloat, kidney cancer (he removed my dog's kidney in a very complex surgery), and two dogs with difficult to manage epilepsy. I have always found him to be thorough in presenting the options for care both medically and financially. He and his staff have always been available for phone conversations, including one early Sunday AM when he left church to call me back. I also appreciate that he is up-to-date on the newest medical advances such as new vaccination protocols and medications. I hope he continues to practice for as long as I have pets! Read Less

My dog a Boarder Collie had a growth on his paw. I took him here to have it checked out. In filling out the paper work I'm asked to select one of three options concerning costs. Option A is I'll spend anything, C is up to a limit, and B is somewhere in the middle of those. I chose option C with 200.00 max. I felt this quite generous given just an initial examination. Upon returning to get my dog I was greeted with a bill for 370.00. I was flabbergasted and asked what had happened. I got a sidestepped answer and could tell this conversation was not going to go anywhere, and I sensed my dog would not be brought out until the bill was paid. It turned out surgery was needed, and I reluctantly allowed Dr. Williams to do it. I received an estimate which was a range of approx 1,100.00 to 1,600.00, depending upon what the biopsy revealed. Turns out the growth was benign and I would be at the low end of the estimate and possibly even less. After the surgery I went to big up my dog. Again the billing needed to be completed prior to the dog being brought out front, despite my dog whining in the back and me directly asking if they would bring him out. To this request I was just ignored. I received the bill and much to my surprise it reflected the highest range of the estimate even though the scope of the surgery was done with the simpler approach. Again I questioned the bill and received the same response as my first visit. I paid, got my dog and went home feeling so taken advantage of and mad at myself for not trusting my instincts from the first visit. This is a Vet I will never go to again, I'm back to my original vet even though they are 10 miles away. Read Less