Rathdrum Animal Clinic
Rathdrum, Idaho
General Info
Rathdrum veterinarians, Dr. Aprill Sherman, Dr. Tonia Gable and Dr. Kathryn Ovink at Rathdrum Animal Clinic are the best veterinarians in the Rathdrum area and are committed to your pets health and well being. Rathdrum Animal Clinic excels in pet care and the science of veterinary medicine.
The doctors and staff at Rathdrum Animal Clinic have provided Rathdrum compassionate veterinary care and pet services year after year, making us the animal clinic of choice for pet owners in and around the Rathdrum community.
Rathdrum Animal Clinic is a full-service animal hospital whose mission is to provide the highest standard of veterinary care for pets. We genuinely care about your pets and all animals! Our staff is passionate about veterinary medicine and are extremely well trained. We strive to provide professional, affordable, and advanced veterinary services. At Rathdrum Animal Clinic, you will walk into a calm, welcoming, and friendly environment every visit, so that the experience is as comfortable as possible for you and your pet.
Rathdrum Animal Clinic offers the Rathdrum community emergency vet care as well as medical, surgical, and dental services. We also have an in-house pharmacy with access to specialists, making our veterinary facility a one stop shop for your pet's health and medical needs.
Remember, at Rathdrum Animal Clinic, your pets are our family!
The doctors and staff at Rathdrum Animal Clinic have provided Rathdrum compassionate veterinary care and pet services year after year, making us the animal clinic of choice for pet owners in and around the Rathdrum community.
Rathdrum Animal Clinic is a full-service animal hospital whose mission is to provide the highest standard of veterinary care for pets. We genuinely care about your pets and all animals! Our staff is passionate about veterinary medicine and are extremely well trained. We strive to provide professional, affordable, and advanced veterinary services. At Rathdrum Animal Clinic, you will walk into a calm, welcoming, and friendly environment every visit, so that the experience is as comfortable as possible for you and your pet.
Rathdrum Animal Clinic offers the Rathdrum community emergency vet care as well as medical, surgical, and dental services. We also have an in-house pharmacy with access to specialists, making our veterinary facility a one stop shop for your pet's health and medical needs.
Remember, at Rathdrum Animal Clinic, your pets are our family!
Reviews
Patti
23 Feb 2021
REPORT
Unfortunately, this is not a good review. I've been bringing my dogs (4 dogs and 1 cat) to this clinic over a span of 18 years, and until yesterday was pretty satisfied, even with the change of owners...
Unfortunately, this is not a good review. I've been bringing my dogs (4 dogs and 1 cat) to this clinic over a span of 18 years, and until yesterday was pretty satisfied, even with the change of ownership a few years back. However, I was 20 minutes late yesterday, my fault, but when I called from the parking lot and asked if I could be squeezed in, Kelly replied with a very curt "no, we have a 5 minute rule now". I then asked how soon could they get me in, it was just an annual check up and vaccinations. Kelly, said "second week of March". I again asked, "wow, you're out that far for just a check up? No way to get me in?". She said "no"...no apology, just a flat "no". I half-jokingly said "well, maybe I need to find another vet" and she very curtly said "just let me know where to forward your records". I was shocked, no attempt to try to assist me at all. Not ONE BIT of kindness in her voice. I went into the office in person and spoke her and she very happily printed out my records. Then I asked to speak to the manager, and after a 5 minute wait, she came and took me to an exam room to talk in private. I explained I'd been coming 18 years, my husband just died last month, and yes, totally my fault for being late. However, I have NEVER in 18 years had them call me in for an exam ON TIME and we've always arrived at least 10 minutes early (except for this time yesterday) I explained my mind was in a fog still over the death of my husband....we have ALWAYS waited a MINIMUM of 15 minutes, without complaint. I told her I don't understand how, just 20 minutes late, my spot is simply "gone". She offered nothing to me, just their "5 minute rule". I asked her how she could so cavalierly allow the front desk to just be fine with letting a long time customer go. I suggested she have some re-training done with Kelly before she loses more clients. She really offered no apologies or explanations, she was almost as bad as Kelly. I told her they "must be doing so well financially that they can treat longstanding (18 years) customers this way". Again, not much of a response, I think she may have muttered an "I'm sorry" once. I did not raise my voice, but was firm in my feelings. 18 years, but it should not matter if I was only a 1 year customer! The doctors need to know how their front desk treats people, 5 minute rule???!! If they are 5 minutes late seeing you do you get a discount? Heck no!
Hannah White
3 Jul 2018
REPORT
The vet is amazing, however the front desk staff acts inconvenienced and any request or inquiry. They are extremely unprofessional and rude on the phone as well. Would not stay here if the vet was not...
The vet is amazing, however the front desk staff acts inconvenienced and any request or inquiry. They are extremely unprofessional and rude on the phone as well. Would not stay here if the vet was not so amazing.
Janet Ross
29 Jun 2018
REPORT
The staff are very kind and they followed up to see how my pet is doing. When my cat came out of her appointment she was calm.
Kim
11 Jun 2018
REPORT
I am very pleased with our experience with Rathdrum Animal Clinic. We had to get our puppy spayed and they were highly recommended to us. From the moment I called I was already happy with the friendli...
I am very pleased with our experience with Rathdrum Animal Clinic. We had to get our puppy spayed and they were highly recommended to us. From the moment I called I was already happy with the friendliness of the staff, when we went in for the appointment it was obvious that everyone in the office was just as kind. You can tell that they truly care about your pets and want them to be safe and comfortable. Dr. Sherman called me as soon as our puppy woke up to tell us how she was doing and I really appreciated that. The prices are very reasonable. Overall I was very happy with our experience and I would highly recommend Rathdrum Animal Clinic. Thank you for taking great care of my baby! We will be back.
Beth A
9 Jun 2018
REPORT
Great vets and the other people who work there. Took great care of my puppies and their mother. They are all caring and compassionate.
Idaho Disaster Dogs
7 Jun 2018
REPORT
Rathdrum Animal Clinic has knowledgeable staff that Care about your pets needs. They are truly a talented group of people driven towards the same goals to help your pet. Idaho Disaster Dogs are treate...
Rathdrum Animal Clinic has knowledgeable staff that Care about your pets needs. They are truly a talented group of people driven towards the same goals to help your pet. Idaho Disaster Dogs are treated for all their veterinary needs here. We can’t imagine going anywhere else. If you want a skilled group of veterinary providers, this is the place.
Jacque Wike
1 Jun 2018
REPORT
Staff is incredible! Took my dog in on SUPER short notice, and they were able to work me in. The office is clean and all of the staff are super compassionate and helpful.
Jessica Lynch
17 May 2018
REPORT
I switched to rathdrum animal clinic after many rave reviews from friends and co workers about Rac and prairie animal hospital. My baby girl as severe cluster seizures and didn't feel comfortable with...
I switched to rathdrum animal clinic after many rave reviews from friends and co workers about Rac and prairie animal hospital. My baby girl as severe cluster seizures and didn't feel comfortable with a vet in pf. I'm very happy that I switched! Although my lil girl still has the same prognosis, I feel safe and thorough with Dr Gable. It's very apparent how much she cares not only for my dog, but also has great empathy for my family. Dr gable is AMAZING
Nichole Thiel
16 May 2018
REPORT
This is a top notch clinic! They have state of the art equipment, design and layout for,conducive to animals needs. Very prpfessional and knowledgable staff!
Rita Tillery
10 May 2018
REPORT
Great place. Love and trust everybody there. Take fantastic care of our four -legged family members.
Kerry Domenichelli
25 Mar 2018
REPORT
Great doctors and staff. I've been taking our pets there for several years. They're always great.
Stella Mcfarland
26 Feb 2018
REPORT
I don't ever recommend coming to this place. We found Ponti Veterinary Hospital in Otis Orchards and definitely realized RAC was more about the money and taking advantage of distressed pet owners. Our...
I don't ever recommend coming to this place. We found Ponti Veterinary Hospital in Otis Orchards and definitely realized RAC was more about the money and taking advantage of distressed pet owners. Our cat was dying and there was no coming back from it and Rathdrum Animal Clinic was very vague about the x-ray results and never once mentioned the extreme stool build up in our cat---"there is nothing in these x-rays that indicate anything wrong with him, but we can run a few blood tests and scans to find out." They suggested more testing that cost so much money! Never once questioned his extreme weight loss after seeing it decline so much in 3 visits within a month! They said that he must not be eating, when we explained that he is still eating. We transferred the same x-rays to Ponti and PVH mentioned and showed the extreme stool build up and that his Bladder was very engorged in the x-ray. Explained further that his quality of life is now gone. I was very disappointed when I called the RAC back here to explain what we found out and the they didn't even try to redeem themselves and said they "made the right choices with our cat and without further testing, we can't confirm or deny anything else." I then informed them we had put our little fluff man down and they showed no compassion towards that at all. We liked them before we found out what a true Veterinarian Hospital/Clinic really should be. You cant trust them with your animals or that they will take the right course of actions.
Christina Kennedy
1 Feb 2018
REPORT
Amazing! My pup actually really likes going to the vet! We boarded her here for a week, and they took amazing care of her. I cannot say enough good about the verterinarians and the staff. They all tru...
Amazing! My pup actually really likes going to the vet! We boarded her here for a week, and they took amazing care of her. I cannot say enough good about the verterinarians and the staff. They all truly love what they do, and the animals they care for. Highly recommended!
Jill Ainsworth
26 Jan 2018
REPORT
Caring and compassion is displayed in every employee; from the gal that answers the phone to the vet herself. Knowledgeable, and professional vets and vet techs. Apparently my dogs have always had a...
Caring and compassion is displayed in every employee; from the gal that answers the phone to the vet herself. Knowledgeable, and professional vets and vet techs. Apparently my dogs have always had a good experience, as they have no issues walking through their doors!
Marlene Attaway
26 Jan 2018
REPORT
I always feel the utmost of caring and professionalism for my babies when I take them here. Prices are much more reasonable than where I live. Well worth the drive for me!
Barbara Garcia
24 Apr 2017
REPORT
Paid bill 235.00 something for checking blood sugar in our yorkie. 2 months later I get another bill 135.00 for test they said they forgot to charge for ???? How can I trust that. To me they should ...
Paid bill 235.00 something for checking blood sugar in our yorkie. 2 months later I get another bill 135.00 for test they said they forgot to charge for ???? How can I trust that. To me they should keep you informed on test they are doing and they don't do that. I never authorized all the test they did. Thought I paid bill, 2 months later they say I havnt. I'm upset. Recently I gave them 800,00 for same pup for testing and 600.00 for testing on our weenie dog. With no results on weenie but bad teeth? They said, now they want 550.00 to do teeth, I'm finding different vet needless to say
Kimmie R. Bradley
25 Feb 2017
REPORT
Thank you for giving my puppy PJ a good first experience! You all are amazing!!! (The little multicolored chihuahua boy) thank you thank you!!!!
Melody Bussey
17 Feb 2017
REPORT
They have always been there when we needed them....At the last minute when our dog suddenly started going downhill and was suffering...They fit us into their schedule at 5:15....Did not rush us, made ...
They have always been there when we needed them....At the last minute when our dog suddenly started going downhill and was suffering...They fit us into their schedule at 5:15....Did not rush us, made sure we had time to say goodbye and loved on our dog while he passed. One of our kitties became deathly ill just days before our vacation. I was distraught at leaving him at the clinic for 2 weeks, but had full faith and confidence in Dr. Sherman and her staff. I was amazed and thrilled that Dr. Sherman emailed me updates on his condition and sent me photos (with funny captions) of his remarkable recovery! Our kitty became a clinic favorite. So...YES...I highly recommend Rathdrum Animal Clinic!!!
Maggie May Hodge
7 Feb 2017
REPORT
My family has gone to this vet forever, I grew up in Rathdrum, we put our beloved Jasmine down and they gave our whole family hugs and cried with us, they made that horrible experience better with the...
My family has gone to this vet forever, I grew up in Rathdrum, we put our beloved Jasmine down and they gave our whole family hugs and cried with us, they made that horrible experience better with the smallest gestures. I came in a sobbing mess near the end of Sept after going to another vet (I'd have gladly gone to RAC if it was open on Sundays) and finding out my lovebug Bijou had bladder stones. The techs and vet were incredible handling my shallow breathing and sobs, even though she had a massive stone and a lot of small ones, it was comforting that it could be taken care of. Bijou had her stones taken out a day later and she became a completely new dog. Fast forward four months, Bijou started to have problems urinating and bloody urine. I came in worried she had stones again, but so relieved that it was a UTI, just needs lots of fluids, her antibiotics, and cuddles! I am so grateful for this clinic, I cannot trust any other clinic taking care of my furbabies, and furbabies in the future. <3 Thank you thank you thank you!
Veronica Brown
4 Feb 2017
REPORT
Dr Gable and that entire staff are marvelous. I have been going there since 2004 and would travel miles to take my pets here. They are so very careful, understanding and patient with us every time. We...
Dr Gable and that entire staff are marvelous. I have been going there since 2004 and would travel miles to take my pets here. They are so very careful, understanding and patient with us every time. We would not go anywhere else.
Michelle Woodward
27 Jan 2017
REPORT
Well I used to go to this vet but no more. This review is prompted by horrible treatment of my animals and my family. The weekend before Christmas, December 16, I contacted the vet because my older ...
Well I used to go to this vet but no more. This review is prompted by horrible treatment of my animals and my family. The weekend before Christmas, December 16, I contacted the vet because my older golden retriever looked horrible and was sick. He was obviously suffering. I called for help only to be told they couldn't fit us in nor see us until Saturday. My beautiful golden died that night. We were heartbroken and very upset that our vet refused to see us and we watched our pet suffer that night. They wanted us to just bring him and just leave him there, which I could never do as our pets look for us in their final moments of life. I called to cancel the appointment for Saturday. After refusing to help us that day they sent a condolence card to our family. Still upset that they wouldn't see him, we contacted the office and asked that the vet who owns it call us so we could tell what happened. There was no apology for refusing to see our dog no nothing from office staff. After two weeks we have still not heard from the vet and to make matters worse the office manager has now sent a letter telling us to find another vet. If this is the attitude of staff and the vet doesn't care how her staff treat people it makes you wonder how they treat animals when their owners aren't there. What a terrible way for a vet and a vets office to treat a family that just lost a family member, treatment that was uncaring and without any care for the animals at all.
Jeanette Woodward
27 Jan 2017
REPORT
After almost 6 years of going to this clinic and loving their care the time came when our family really needed them. My old dog had come to the end of his life and we as a family, realized he needed t...
After almost 6 years of going to this clinic and loving their care the time came when our family really needed them. My old dog had come to the end of his life and we as a family, realized he needed to be put out of his misery. This happened quickly and we were unprepared as far as making arrangements. He went down hill very fast. We called, what we considered our vet, and were told they had no appointments. They refused to make time for him and told us we could bring him in and LEAVE him and they would get to it. How could we ever do that to our boy??? Could you?? We stayed with him and he passed, struggling to breath that night. We had him cremated thru another vet. A while later we received a condolence letter from the Rathdrum Vet office saying how sorry they were. I called them because I felt their compassion should have been to make time for our old dog when he needed them not lock him in a kennel somewhere until they got to him. I was not rude in any way just requesting that the vet call me. I just got a letter from their office manager telling me to find another vet. That surely shows me how they really feel. Very sad.
Pam Green Ross
19 Nov 2016
REPORT
We have been taking our yellow lab Cooper to Dr. Gable and Dr. Sherman for almost 13 years. They have both performed surgeries on him from which he recovered like a super star. Even though we live nea...
We have been taking our yellow lab Cooper to Dr. Gable and Dr. Sherman for almost 13 years. They have both performed surgeries on him from which he recovered like a super star. Even though we live near Worley, we followed them to Rathdrum because we couldn't trust our baby to anyone else. 4 years ago Cooper lost the use of his back legs due to a spinal disease we though we were going to have to say goodbye. As a last resort he was prescribed a steroid and got him back on his feet. THEY gave us 4 more years with him and though he is 13 and in the last stretch of his time with us we have caring support from Rathdrum animal hospital to help us through. We are and will always be very grateful.
Erin Wise
8 Nov 2016
REPORT
I love this clinic! Great service and rates for our loved furry family members. Talked to Cecilia on the phone today and she is absolutely wonderful and took the time to explain a few questions of min...
I love this clinic! Great service and rates for our loved furry family members. Talked to Cecilia on the phone today and she is absolutely wonderful and took the time to explain a few questions of mine in detail. We are from Post Falls and it is worth the drive into Rathdrum!
Jennifer Jeli
22 Oct 2016
REPORT
I've been here twice when my cat was injured, once a few months ago, then again yesterday. Both times the staff were amazing. Unfortunately, yesterday my cat had to be euthanized. The doctor and all t...
I've been here twice when my cat was injured, once a few months ago, then again yesterday. Both times the staff were amazing. Unfortunately, yesterday my cat had to be euthanized. The doctor and all the staff were highly professional, considerate, and caring. They made sure my kitty was comfortable and felt loved through the whole process. Every detail was handled with care. I am truly appreciative for everything and everyone who works there. I can't imagine going anywhere else.
Jerilee Auclair
12 Oct 2016
REPORT
Thank you RAC for taking such good care of Bluecup! Thank you for getting us right in today. We're new to this area and are very happy to have found you. I'm much more at ease about our 14.5 year o...
Thank you RAC for taking such good care of Bluecup! Thank you for getting us right in today. We're new to this area and are very happy to have found you. I'm much more at ease about our 14.5 year old kitty now that you're on the job.<3
Meg Daun
5 Oct 2016
REPORT
They are kind and caring, they go above and beyond for your pets. They did everything they could for my kitty. They did not know what was wrong with her, but they knew who to send us to who could find...
They are kind and caring, they go above and beyond for your pets. They did everything they could for my kitty. They did not know what was wrong with her, but they knew who to send us to who could find out what was wrong. They are fantastic, truly. They even sent us a condolence card after my kitty passed away. Five stars for sure!
Windy Rodriguez
3 Sep 2016
REPORT
Highly recommended, very knowledgeable and caring doctors and staff. Thank u so much to everyone there who comforted me and for saving my little JJ's life, we both thank u from the bottom of our heart...
Highly recommended, very knowledgeable and caring doctors and staff. Thank u so much to everyone there who comforted me and for saving my little JJ's life, we both thank u from the bottom of our hearts!
SEAN OR CURTIS
22 Jun 2016
REPORT
I LOVE THE WHOLE TEAM. THEY ARE WONDERFUL AND CARING PEOPLE.I WOULD NEVER TAKE MY DOGS TO ANYONE ELSE.THANKS FOR BEING AWESOME.
Debbie Stoner
15 Jan 2016
REPORT
1/13/16
Took dog in for his rabies and boretella shot. Prior to appointment, they said he needed a third shot which is the annual DAP shot. My husband told them on the phone that we give him the DAP s...
1/13/16
Took dog in for his rabies and boretella shot. Prior to appointment, they said he needed a third shot which is the annual DAP shot. My husband told them on the phone that we give him the DAP shot and we have record of it. Day of appointment all backup paperwork showing that we give him his annual shot. Last one that we gave him was December 2015. The vet and assistant ignored looking at the paperwork and gave the dog the DAP shot and still charged us $35.00 for a shot that I buy for $6 - 10 at the store. I called them regarding the matter and they told me in two different phone calls that my husband lied. First call, "we didn't see the paperwork until after the shot was given". Second call, "we asked your husband twice if ok to give all three shots". So you can clearly see that they don't have their story straight and are liars. They clearly don't communicate and will NEVER take my dog their again. I would hate to see what would happen if you took your dog there in a emergency. Very unprofessional place and unhappy customer in a small town.
Jen Cmos
2 Oct 2015
REPORT
Today was our first visit to the clinic with our new German Shepherd we adopted, brought her in to get fixed and get checked out. Everything from the time of booking to picking up my girl at the end o...
Today was our first visit to the clinic with our new German Shepherd we adopted, brought her in to get fixed and get checked out. Everything from the time of booking to picking up my girl at the end of the day was perfect. The Dr even called herself to let me know how surgery went ad explained everything to me. They had great customer service to us and our dog we will be bringing our other 2 in as well! They even have boarding. They are just OUTSTANDING!
CE LA
19 Sep 2015
REPORT
All the doctors at Rathdrum Animal Clinic are wonderful. Both the staff and the doctors really care for your pets.
Tracey Gould
27 Jul 2015
REPORT
Cat was ill and my vet refused to see me that day so I called Rathdrum Animal Clinic and they got me in. I have never experienced such wonderful people from the front office staff to the doctors. T...
Cat was ill and my vet refused to see me that day so I called Rathdrum Animal Clinic and they got me in. I have never experienced such wonderful people from the front office staff to the doctors. There prices are very fair and unlike my former vet clinic (River City Animal Hospital) you don't pay for their fancy facilities. Dr. Sherman truly cares for the animals and I am grateful I found them. My pets will ONLY go there from now on.
Teresa Kay
18 Jun 2014
REPORT
They saved my cat and worked with me on a payment. Thank you!
Em W.
29 Mar 2014
REPORT
Vet Clinics could not get any better than Rathdrum Animal Clinic! This clinic is amazing- the staff are kind and professional, the place itself is clean and tidy, and the services are extremely afford...
Vet Clinics could not get any better than Rathdrum Animal Clinic! This clinic is amazing- the staff are kind and professional, the place itself is clean and tidy, and the services are extremely affordable. Dr. Ovink is the bomb!!! She is the best vet we've ever encountered (and we have had quite a few medical cases over the years and have utilized vets in many different states). Dr. Ovink is professional, super nice, and super talented. I just had to go through an extreme, extensive surgery with one of my beloved (but challenging) rescue dogs and Dr. Ovink and team were awesome. Usually, my dog with vet offices, will bite. I have been to over 6 different vets with her and Dr. Ovink is the only vet that my pup was happy, relaxed, and cooperative with! Also, they never had to muzzle her and even though her surgery involved her staying for several days, she was returned to me happy and content! I could not give enough stars for Dr. Oink and Rathdrum Animal Clinic. We will continue to use this gem of a place and vet and if you love your pet, you will too!
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Book an Appointment
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Please call
(208) 687-2200
Business Hours
Monday
Mon
07:30AM-18:00PM
Tuesday
Tue
07:30AM-18:00PM
Wednesday
Wed
07:30AM-18:00PM
Thursday
Thu
07:30AM-18:00PM
Friday
Fri
07:30AM-18:00PM
Saturday
Sat
07:30AM-18:00PM
Popular Hours
Closed on Sunday
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Rathdrum Animal Clinic
Rathdrum, Idaho
General Info
Rathdrum veterinarians, Dr. Aprill Sherman, Dr. Tonia Gable and Dr. Kathryn Ovink at Rathdrum Animal Clinic are the best veterinarians in the Rathdrum area and are committed to your pets health and well being. Rathdrum Animal Clinic excels in pet care and the science of veterinary medicine.
The doctors and staff at Rathdrum Animal Clinic have provided Rathdrum compassionate veterinary care and pet services year after year, making us the animal clinic of choice for pet owners in and around the Rathdrum community.
Rathdrum Animal Clinic is a full-service animal hospital whose mission is to provide the highest standard of veterinary care for pets. We genuinely care about your pets and all animals! Our staff is passionate about veterinary medicine and are extremely well trained. We strive to provide professional, affordable, and advanced veterinary services. At Rathdrum Animal Clinic, you will walk into a calm, welcoming, and friendly environment every visit, so that the experience is as comfortable as possible for you and your pet.
Rathdrum Animal Clinic offers the Rathdrum community emergency vet care as well as medical, surgical, and dental services. We also have an in-house pharmacy with access to specialists, making our veterinary facility a one stop shop for your pet's health and medical needs.
Remember, at Rathdrum Animal Clinic, your pets are our family!
The doctors and staff at Rathdrum Animal Clinic have provided Rathdrum compassionate veterinary care and pet services year after year, making us the animal clinic of choice for pet owners in and around the Rathdrum community.
Rathdrum Animal Clinic is a full-service animal hospital whose mission is to provide the highest standard of veterinary care for pets. We genuinely care about your pets and all animals! Our staff is passionate about veterinary medicine and are extremely well trained. We strive to provide professional, affordable, and advanced veterinary services. At Rathdrum Animal Clinic, you will walk into a calm, welcoming, and friendly environment every visit, so that the experience is as comfortable as possible for you and your pet.
Rathdrum Animal Clinic offers the Rathdrum community emergency vet care as well as medical, surgical, and dental services. We also have an in-house pharmacy with access to specialists, making our veterinary facility a one stop shop for your pet's health and medical needs.
Remember, at Rathdrum Animal Clinic, your pets are our family!
Business Hours
Monday
07:30AM-18:00PM
Tuesday
07:30AM-18:00PM
Wednesday
07:30AM-18:00PM
Thursday
07:30AM-18:00PM
Friday
07:30AM-18:00PM
Saturday
07:30AM-18:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Patti
23 Feb 2021
Unfortunately, this is not a good review. I've been bringing my dogs (4 dogs and 1 cat) to this clinic over a span of 18 years, and until yesterday was pretty satisfied, even with the change of owners...
Unfortunately, this is not a good review. I've been bringing my dogs (4 dogs and 1 cat) to this clinic over a span of 18 years, and until yesterday was pretty satisfied, even with the change of ownership a few years back. However, I was 20 minutes late yesterday, my fault, but when I called from the parking lot and asked if I could be squeezed in, Kelly replied with a very curt "no, we have a 5 minute rule now". I then asked how soon could they get me in, it was just an annual check up and vaccinations. Kelly, said "second week of March". I again asked, "wow, you're out that far for just a check up? No way to get me in?". She said "no"...no apology, just a flat "no". I half-jokingly said "well, maybe I need to find another vet" and she very curtly said "just let me know where to forward your records". I was shocked, no attempt to try to assist me at all. Not ONE BIT of kindness in her voice. I went into the office in person and spoke her and she very happily printed out my records. Then I asked to speak to the manager, and after a 5 minute wait, she came and took me to an exam room to talk in private. I explained I'd been coming 18 years, my husband just died last month, and yes, totally my fault for being late. However, I have NEVER in 18 years had them call me in for an exam ON TIME and we've always arrived at least 10 minutes early (except for this time yesterday) I explained my mind was in a fog still over the death of my husband....we have ALWAYS waited a MINIMUM of 15 minutes, without complaint. I told her I don't understand how, just 20 minutes late, my spot is simply "gone". She offered nothing to me, just their "5 minute rule". I asked her how she could so cavalierly allow the front desk to just be fine with letting a long time customer go. I suggested she have some re-training done with Kelly before she loses more clients. She really offered no apologies or explanations, she was almost as bad as Kelly. I told her they "must be doing so well financially that they can treat longstanding (18 years) customers this way". Again, not much of a response, I think she may have muttered an "I'm sorry" once. I did not raise my voice, but was firm in my feelings. 18 years, but it should not matter if I was only a 1 year customer! The doctors need to know how their front desk treats people, 5 minute rule???!! If they are 5 minutes late seeing you do you get a discount? Heck no!
Hannah White
3 Jul 2018
The vet is amazing, however the front desk staff acts inconvenienced and any request or inquiry. They are extremely unprofessional and rude on the phone as well. Would not stay here if the vet was not...
The vet is amazing, however the front desk staff acts inconvenienced and any request or inquiry. They are extremely unprofessional and rude on the phone as well. Would not stay here if the vet was not so amazing.
Janet Ross
29 Jun 2018
The staff are very kind and they followed up to see how my pet is doing. When my cat came out of her appointment she was calm.
Kim
11 Jun 2018
I am very pleased with our experience with Rathdrum Animal Clinic. We had to get our puppy spayed and they were highly recommended to us. From the moment I called I was already happy with the friendli...
I am very pleased with our experience with Rathdrum Animal Clinic. We had to get our puppy spayed and they were highly recommended to us. From the moment I called I was already happy with the friendliness of the staff, when we went in for the appointment it was obvious that everyone in the office was just as kind. You can tell that they truly care about your pets and want them to be safe and comfortable. Dr. Sherman called me as soon as our puppy woke up to tell us how she was doing and I really appreciated that. The prices are very reasonable. Overall I was very happy with our experience and I would highly recommend Rathdrum Animal Clinic. Thank you for taking great care of my baby! We will be back.
Beth A
9 Jun 2018
Great vets and the other people who work there. Took great care of my puppies and their mother. They are all caring and compassionate.
Idaho Disaster Dogs
7 Jun 2018
Rathdrum Animal Clinic has knowledgeable staff that Care about your pets needs. They are truly a talented group of people driven towards the same goals to help your pet. Idaho Disaster Dogs are treate...
Rathdrum Animal Clinic has knowledgeable staff that Care about your pets needs. They are truly a talented group of people driven towards the same goals to help your pet. Idaho Disaster Dogs are treated for all their veterinary needs here. We can’t imagine going anywhere else. If you want a skilled group of veterinary providers, this is the place.
Jacque Wike
1 Jun 2018
Staff is incredible! Took my dog in on SUPER short notice, and they were able to work me in. The office is clean and all of the staff are super compassionate and helpful.
Jessica Lynch
17 May 2018
I switched to rathdrum animal clinic after many rave reviews from friends and co workers about Rac and prairie animal hospital. My baby girl as severe cluster seizures and didn't feel comfortable with...
I switched to rathdrum animal clinic after many rave reviews from friends and co workers about Rac and prairie animal hospital. My baby girl as severe cluster seizures and didn't feel comfortable with a vet in pf. I'm very happy that I switched! Although my lil girl still has the same prognosis, I feel safe and thorough with Dr Gable. It's very apparent how much she cares not only for my dog, but also has great empathy for my family. Dr gable is AMAZING
Nichole Thiel
16 May 2018
This is a top notch clinic! They have state of the art equipment, design and layout for,conducive to animals needs. Very prpfessional and knowledgable staff!
Rita Tillery
10 May 2018
Great place. Love and trust everybody there. Take fantastic care of our four -legged family members.
Kerry Domenichelli
25 Mar 2018
Great doctors and staff. I've been taking our pets there for several years. They're always great.
Stella Mcfarland
26 Feb 2018
I don't ever recommend coming to this place. We found Ponti Veterinary Hospital in Otis Orchards and definitely realized RAC was more about the money and taking advantage of distressed pet owners. Our...
I don't ever recommend coming to this place. We found Ponti Veterinary Hospital in Otis Orchards and definitely realized RAC was more about the money and taking advantage of distressed pet owners. Our cat was dying and there was no coming back from it and Rathdrum Animal Clinic was very vague about the x-ray results and never once mentioned the extreme stool build up in our cat---"there is nothing in these x-rays that indicate anything wrong with him, but we can run a few blood tests and scans to find out." They suggested more testing that cost so much money! Never once questioned his extreme weight loss after seeing it decline so much in 3 visits within a month! They said that he must not be eating, when we explained that he is still eating. We transferred the same x-rays to Ponti and PVH mentioned and showed the extreme stool build up and that his Bladder was very engorged in the x-ray. Explained further that his quality of life is now gone. I was very disappointed when I called the RAC back here to explain what we found out and the they didn't even try to redeem themselves and said they "made the right choices with our cat and without further testing, we can't confirm or deny anything else." I then informed them we had put our little fluff man down and they showed no compassion towards that at all. We liked them before we found out what a true Veterinarian Hospital/Clinic really should be. You cant trust them with your animals or that they will take the right course of actions.
Christina Kennedy
1 Feb 2018
Amazing! My pup actually really likes going to the vet! We boarded her here for a week, and they took amazing care of her. I cannot say enough good about the verterinarians and the staff. They all tru...
Amazing! My pup actually really likes going to the vet! We boarded her here for a week, and they took amazing care of her. I cannot say enough good about the verterinarians and the staff. They all truly love what they do, and the animals they care for. Highly recommended!
Jill Ainsworth
26 Jan 2018
Caring and compassion is displayed in every employee; from the gal that answers the phone to the vet herself. Knowledgeable, and professional vets and vet techs. Apparently my dogs have always had a...
Caring and compassion is displayed in every employee; from the gal that answers the phone to the vet herself. Knowledgeable, and professional vets and vet techs. Apparently my dogs have always had a good experience, as they have no issues walking through their doors!
Marlene Attaway
26 Jan 2018
I always feel the utmost of caring and professionalism for my babies when I take them here. Prices are much more reasonable than where I live. Well worth the drive for me!
Barbara Garcia
24 Apr 2017
Paid bill 235.00 something for checking blood sugar in our yorkie. 2 months later I get another bill 135.00 for test they said they forgot to charge for ???? How can I trust that. To me they should ...
Paid bill 235.00 something for checking blood sugar in our yorkie. 2 months later I get another bill 135.00 for test they said they forgot to charge for ???? How can I trust that. To me they should keep you informed on test they are doing and they don't do that. I never authorized all the test they did. Thought I paid bill, 2 months later they say I havnt. I'm upset. Recently I gave them 800,00 for same pup for testing and 600.00 for testing on our weenie dog. With no results on weenie but bad teeth? They said, now they want 550.00 to do teeth, I'm finding different vet needless to say
Kimmie R. Bradley
25 Feb 2017
Thank you for giving my puppy PJ a good first experience! You all are amazing!!! (The little multicolored chihuahua boy) thank you thank you!!!!
Melody Bussey
17 Feb 2017
They have always been there when we needed them....At the last minute when our dog suddenly started going downhill and was suffering...They fit us into their schedule at 5:15....Did not rush us, made ...
They have always been there when we needed them....At the last minute when our dog suddenly started going downhill and was suffering...They fit us into their schedule at 5:15....Did not rush us, made sure we had time to say goodbye and loved on our dog while he passed. One of our kitties became deathly ill just days before our vacation. I was distraught at leaving him at the clinic for 2 weeks, but had full faith and confidence in Dr. Sherman and her staff. I was amazed and thrilled that Dr. Sherman emailed me updates on his condition and sent me photos (with funny captions) of his remarkable recovery! Our kitty became a clinic favorite. So...YES...I highly recommend Rathdrum Animal Clinic!!!
Maggie May Hodge
7 Feb 2017
My family has gone to this vet forever, I grew up in Rathdrum, we put our beloved Jasmine down and they gave our whole family hugs and cried with us, they made that horrible experience better with the...
My family has gone to this vet forever, I grew up in Rathdrum, we put our beloved Jasmine down and they gave our whole family hugs and cried with us, they made that horrible experience better with the smallest gestures. I came in a sobbing mess near the end of Sept after going to another vet (I'd have gladly gone to RAC if it was open on Sundays) and finding out my lovebug Bijou had bladder stones. The techs and vet were incredible handling my shallow breathing and sobs, even though she had a massive stone and a lot of small ones, it was comforting that it could be taken care of. Bijou had her stones taken out a day later and she became a completely new dog. Fast forward four months, Bijou started to have problems urinating and bloody urine. I came in worried she had stones again, but so relieved that it was a UTI, just needs lots of fluids, her antibiotics, and cuddles! I am so grateful for this clinic, I cannot trust any other clinic taking care of my furbabies, and furbabies in the future. <3 Thank you thank you thank you!
Veronica Brown
4 Feb 2017
Dr Gable and that entire staff are marvelous. I have been going there since 2004 and would travel miles to take my pets here. They are so very careful, understanding and patient with us every time. We...
Dr Gable and that entire staff are marvelous. I have been going there since 2004 and would travel miles to take my pets here. They are so very careful, understanding and patient with us every time. We would not go anywhere else.
Michelle Woodward
27 Jan 2017
Well I used to go to this vet but no more. This review is prompted by horrible treatment of my animals and my family. The weekend before Christmas, December 16, I contacted the vet because my older ...
Well I used to go to this vet but no more. This review is prompted by horrible treatment of my animals and my family. The weekend before Christmas, December 16, I contacted the vet because my older golden retriever looked horrible and was sick. He was obviously suffering. I called for help only to be told they couldn't fit us in nor see us until Saturday. My beautiful golden died that night. We were heartbroken and very upset that our vet refused to see us and we watched our pet suffer that night. They wanted us to just bring him and just leave him there, which I could never do as our pets look for us in their final moments of life. I called to cancel the appointment for Saturday. After refusing to help us that day they sent a condolence card to our family. Still upset that they wouldn't see him, we contacted the office and asked that the vet who owns it call us so we could tell what happened. There was no apology for refusing to see our dog no nothing from office staff. After two weeks we have still not heard from the vet and to make matters worse the office manager has now sent a letter telling us to find another vet. If this is the attitude of staff and the vet doesn't care how her staff treat people it makes you wonder how they treat animals when their owners aren't there. What a terrible way for a vet and a vets office to treat a family that just lost a family member, treatment that was uncaring and without any care for the animals at all.
Jeanette Woodward
27 Jan 2017
After almost 6 years of going to this clinic and loving their care the time came when our family really needed them. My old dog had come to the end of his life and we as a family, realized he needed t...
After almost 6 years of going to this clinic and loving their care the time came when our family really needed them. My old dog had come to the end of his life and we as a family, realized he needed to be put out of his misery. This happened quickly and we were unprepared as far as making arrangements. He went down hill very fast. We called, what we considered our vet, and were told they had no appointments. They refused to make time for him and told us we could bring him in and LEAVE him and they would get to it. How could we ever do that to our boy??? Could you?? We stayed with him and he passed, struggling to breath that night. We had him cremated thru another vet. A while later we received a condolence letter from the Rathdrum Vet office saying how sorry they were. I called them because I felt their compassion should have been to make time for our old dog when he needed them not lock him in a kennel somewhere until they got to him. I was not rude in any way just requesting that the vet call me. I just got a letter from their office manager telling me to find another vet. That surely shows me how they really feel. Very sad.
Pam Green Ross
19 Nov 2016
We have been taking our yellow lab Cooper to Dr. Gable and Dr. Sherman for almost 13 years. They have both performed surgeries on him from which he recovered like a super star. Even though we live nea...
We have been taking our yellow lab Cooper to Dr. Gable and Dr. Sherman for almost 13 years. They have both performed surgeries on him from which he recovered like a super star. Even though we live near Worley, we followed them to Rathdrum because we couldn't trust our baby to anyone else. 4 years ago Cooper lost the use of his back legs due to a spinal disease we though we were going to have to say goodbye. As a last resort he was prescribed a steroid and got him back on his feet. THEY gave us 4 more years with him and though he is 13 and in the last stretch of his time with us we have caring support from Rathdrum animal hospital to help us through. We are and will always be very grateful.
Erin Wise
8 Nov 2016
I love this clinic! Great service and rates for our loved furry family members. Talked to Cecilia on the phone today and she is absolutely wonderful and took the time to explain a few questions of min...
I love this clinic! Great service and rates for our loved furry family members. Talked to Cecilia on the phone today and she is absolutely wonderful and took the time to explain a few questions of mine in detail. We are from Post Falls and it is worth the drive into Rathdrum!
Jennifer Jeli
22 Oct 2016
I've been here twice when my cat was injured, once a few months ago, then again yesterday. Both times the staff were amazing. Unfortunately, yesterday my cat had to be euthanized. The doctor and all t...
I've been here twice when my cat was injured, once a few months ago, then again yesterday. Both times the staff were amazing. Unfortunately, yesterday my cat had to be euthanized. The doctor and all the staff were highly professional, considerate, and caring. They made sure my kitty was comfortable and felt loved through the whole process. Every detail was handled with care. I am truly appreciative for everything and everyone who works there. I can't imagine going anywhere else.
Jerilee Auclair
12 Oct 2016
Thank you RAC for taking such good care of Bluecup! Thank you for getting us right in today. We're new to this area and are very happy to have found you. I'm much more at ease about our 14.5 year o...
Thank you RAC for taking such good care of Bluecup! Thank you for getting us right in today. We're new to this area and are very happy to have found you. I'm much more at ease about our 14.5 year old kitty now that you're on the job.<3
Meg Daun
5 Oct 2016
They are kind and caring, they go above and beyond for your pets. They did everything they could for my kitty. They did not know what was wrong with her, but they knew who to send us to who could find...
They are kind and caring, they go above and beyond for your pets. They did everything they could for my kitty. They did not know what was wrong with her, but they knew who to send us to who could find out what was wrong. They are fantastic, truly. They even sent us a condolence card after my kitty passed away. Five stars for sure!
Windy Rodriguez
3 Sep 2016
Highly recommended, very knowledgeable and caring doctors and staff. Thank u so much to everyone there who comforted me and for saving my little JJ's life, we both thank u from the bottom of our heart...
Highly recommended, very knowledgeable and caring doctors and staff. Thank u so much to everyone there who comforted me and for saving my little JJ's life, we both thank u from the bottom of our hearts!
SEAN OR CURTIS
22 Jun 2016
I LOVE THE WHOLE TEAM. THEY ARE WONDERFUL AND CARING PEOPLE.I WOULD NEVER TAKE MY DOGS TO ANYONE ELSE.THANKS FOR BEING AWESOME.
Debbie Stoner
15 Jan 2016
1/13/16
Took dog in for his rabies and boretella shot. Prior to appointment, they said he needed a third shot which is the annual DAP shot. My husband told them on the phone that we give him the DAP s...
1/13/16
Took dog in for his rabies and boretella shot. Prior to appointment, they said he needed a third shot which is the annual DAP shot. My husband told them on the phone that we give him the DAP shot and we have record of it. Day of appointment all backup paperwork showing that we give him his annual shot. Last one that we gave him was December 2015. The vet and assistant ignored looking at the paperwork and gave the dog the DAP shot and still charged us $35.00 for a shot that I buy for $6 - 10 at the store. I called them regarding the matter and they told me in two different phone calls that my husband lied. First call, "we didn't see the paperwork until after the shot was given". Second call, "we asked your husband twice if ok to give all three shots". So you can clearly see that they don't have their story straight and are liars. They clearly don't communicate and will NEVER take my dog their again. I would hate to see what would happen if you took your dog there in a emergency. Very unprofessional place and unhappy customer in a small town.
Jen Cmos
2 Oct 2015
Today was our first visit to the clinic with our new German Shepherd we adopted, brought her in to get fixed and get checked out. Everything from the time of booking to picking up my girl at the end o...
Today was our first visit to the clinic with our new German Shepherd we adopted, brought her in to get fixed and get checked out. Everything from the time of booking to picking up my girl at the end of the day was perfect. The Dr even called herself to let me know how surgery went ad explained everything to me. They had great customer service to us and our dog we will be bringing our other 2 in as well! They even have boarding. They are just OUTSTANDING!
CE LA
19 Sep 2015
All the doctors at Rathdrum Animal Clinic are wonderful. Both the staff and the doctors really care for your pets.
Tracey Gould
27 Jul 2015
Cat was ill and my vet refused to see me that day so I called Rathdrum Animal Clinic and they got me in. I have never experienced such wonderful people from the front office staff to the doctors. T...
Cat was ill and my vet refused to see me that day so I called Rathdrum Animal Clinic and they got me in. I have never experienced such wonderful people from the front office staff to the doctors. There prices are very fair and unlike my former vet clinic (River City Animal Hospital) you don't pay for their fancy facilities. Dr. Sherman truly cares for the animals and I am grateful I found them. My pets will ONLY go there from now on.
Teresa Kay
18 Jun 2014
They saved my cat and worked with me on a payment. Thank you!
Em W.
29 Mar 2014
Vet Clinics could not get any better than Rathdrum Animal Clinic! This clinic is amazing- the staff are kind and professional, the place itself is clean and tidy, and the services are extremely afford...
Vet Clinics could not get any better than Rathdrum Animal Clinic! This clinic is amazing- the staff are kind and professional, the place itself is clean and tidy, and the services are extremely affordable. Dr. Ovink is the bomb!!! She is the best vet we've ever encountered (and we have had quite a few medical cases over the years and have utilized vets in many different states). Dr. Ovink is professional, super nice, and super talented. I just had to go through an extreme, extensive surgery with one of my beloved (but challenging) rescue dogs and Dr. Ovink and team were awesome. Usually, my dog with vet offices, will bite. I have been to over 6 different vets with her and Dr. Ovink is the only vet that my pup was happy, relaxed, and cooperative with! Also, they never had to muzzle her and even though her surgery involved her staying for several days, she was returned to me happy and content! I could not give enough stars for Dr. Oink and Rathdrum Animal Clinic. We will continue to use this gem of a place and vet and if you love your pet, you will too!
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