Well, I feel like a bit of a jerk writing this, but I based my cat's visit partially on these reviews, and I had a vastly different experience.
My 12 y.o. cat (Crazy, named by a 4 y.o.) was suddenl... Read More
Well, I feel like a bit of a jerk writing this, but I based my cat's visit partially on these reviews, and I had a vastly different experience.
My 12 y.o. cat (Crazy, named by a 4 y.o.) was suddenly very ill; he was vomiting repeatedly, somewhat bloody, along with diarrhea, drooling, and complete lethargy. I was a vet tech ages ago, and to me, he looked like he'd been poisoned. I brought him in right away. His temp and heart rate were taken immediately, then a sub vet, Dr. Haddy, came in. Everything was fine up until this point. We decided on blood work and Sub Q fluids, so Jorge came in to take him to the back.
I informed Jorge that my cat is a fighter when it comes to needles, and advised him to hold him securely. He acknowledged the information, and I, feeling somewhat uneasy, asked if I could accompany him to the back.
In the back room, I stood behind Jorge as he secured Crazy, and Margaret tried to draw blood. Crazy began to struggle, and I stepped forward a foot. Much to my dismay, Jorge was not holding him securely - he was not scruffed, only held by the upper foreleg and rear haunch. This is not standard protocol anywhere when the animal is known to be resistant. A second later, my cat leapt out of Jorge's grasp, Margaret lost the vein (not her fault) and I jumped forward and caught him as he jumped off the table.
By this point Crazy was panting, terrified, and in complete distress. Not enough blood had been drawn to run the full panels I wanted, and my cat risked injury (dislocation from struggling, jumping, or injury from the needle). Although somewhat needless to say, I was pretty upset.
The results of the testing Addison ran showed hyperthyroid, an incidental finding, and not the cause of the acute condition.
I ended up bringing him into BluePearl in Elk Grove (excellent care), three times over the course of the next week, and having all the tests run again. We spent over a thousand all told, and as of today, my cat is finally eating and drinking again. The final diagnosis was acute poisoning, of unknown origin. (we are a green home, so our best guess is a poisoned mouse, bird, etc., came in to die and he ate it).
On Friday, Dr. Stocks called me to "see how the cat was doing" - he had received a fax from BluePearl and wanted to offer "supportive care." Crazy was still not eating and drinking at that point, and I informed the Dr. of this. He said it sounded like more than hyperthyroid. ......wow. I said, yes, obviously, he was brought in for suspected poisoning. Dr. Stocks sounded somewhat surprised, and I was completely disheartened.
While I think Dr Stocks is a perfectly nice man, I cannot recommend this animal hospital. I did bring up Jorge's handling, and the Dr did not disagree with it. I also spoke with every tech, assistant, and Dr at BluePearl, every one of them thought not scruffing for a blood draw was ludicrous.
So, here we are. Nice people, I guess, but I sure wouldn't entrust them with MY animals again. Read Less