I have been going to Lake ever since I have gotten a puppy. They have been great to my animals. Just found out my dog has diabetes. And they have helped me all the way through this. The very best and kind of people. I'd never want to go anywhere else Read Less

This place is absolutely amazing! The staff are all super friendly and treat you and your companions very well! The actual vets are awesome! I had heard of this place through a friend and decided to give it a try. My dogs are my life and I want the best for them, that being said, i will not be turned away from the place based on the appearance or sometimes long wait times due to no appointments. I will continue to take my dogs here due to the amazing staff and care my dogs get. Anywhere else would have charged me triple and done unnecessary work ups. Give them a try and remember that looks can be deceiving! Read Less

Amazing place full of caring people ( both doctors and staff) hardest thing I had to do and they made me more at ease knowing my fur baby was in loving hands. Thank you all so much I know my Bella is in a better place. Read Less

There is a lot to say about this place and none of it is good. My normal vet is an hour away from my house. Around Christmas we had an minor emergency and went here because it is closer. We sat in the small, DIRTY, hot waiting room for almost 5(FIVE) hours. We could have gone to our regular vet 2 times in that amount of time. We finally get in to see this "vet" and I don't think I have ever met a more incompetent person in my whole life. She was older(only relevant because I don't know her name) and she knew NOTHING. Everything I asked her she left the room to go ask someone else. One of my dogs had a lump in his tail so they needed to do a biopsy. He is 15 and we just adopted him so we needed a check up and vaccines too. She didn't pet him first or even give him a minute to understand his surroundings. She just grabbed him and started poking. I am surprised he didn't bite her. She took him out of the room for the biopsy and when he came back in he sat on the floor...not unusual for a dog right? I didn't know what horrors were to come only a day after that. He started chewing at his tail really bad. He was yanking the fur out and chewed it so hard it was bloody. This office was so dirty, that after his tail was biopsied, he got an infection so bad he was going into SEPTIC SHOCK. He had to be in a cone and on medicine for almost a month. She told me that aside from his weight, he was in perfect health. I took him for a second opinion (this would be the first time he went to our regular vet as we got him right before taking him to Lakes) because it was hard for me to believe that a 15 year old dog is in perfect health. Turns out he had BLOOD in his urine and Lakes either missed it or just decided it wasn't worth telling me. He is in better shape now, because I had the sense to take him to a competent vet. She grabbed my cat by his scruff and pulled him out of his kennel so fast his anal glands exploded all over ME. It was maybe 80°+ in that God awful, tiny room, and now I'm covered in some sort of poo concoction. It took everything in me not to barf right there. She told me that my cat needed 5 teeth pulled and that she will get him on the schedule right away. I am glad I went to get a second opinion because apparently cat jaws are extremely fragile and the teeth are connected to them. Getting 5 teeth pulled would have broken his jaw and he probably wouldn't have survived due to infection(which is almost a guarantee at this nasty place). Of course she explained none of this to me though. It cost me over $1,000 to fix the mistakes made here. Even putting that aside, it cost me over $250 to go here that day. Regular, CLEAN, APPOINTMENT BASED vets don't even cost that much. Luckily both of my animals are still alive but had I not realised how bad this place is, I don't know if I would be singing the same tune. I would avoid this place at all costs. Animal medical center of lake Villa or fort Sheridan are very clean, friendly, knowledgeable, and comparable in price. Read Less

Good people. Good prices. HORRIBLE WAIT TIME!!! You most likely would have to clear out your whole day's schedule for your pets to be seen, even when you're there and waiting BEFORE they open!!! JUST ABSOLUTELY RIDICULOUS!!!!!! Read Less

I am on a limited budget but want my furbabies to be cared for with love and care. Their staff loved on her so much I wasn't sure she would want to leave.Dr. Plishka is kind knowledgable and so patient. He listens to all your questions. Thank you for giving my pup a great experience and me too. Bless you all! Read Less

I brought my baby guinea pig here to get antibiotics for an upper respiratory infection (which is deadly for these little animals). My local pet stores don't treat small animals and I cannot afford animal hospital/emergency room costs. Lakes Animal Clinic was a lifesaver, literally. The staff is friendly and efficient and they see all sorts of animals. You will wait a while to be seen but if you care about your pet and need a more affordable option all you need is some patience! I went on a Monday morning at 7am and was 2nd in line to be seen when they opened at 8am. Read Less

They were great with all my cats over the years. In later years they even brought in a tech to look at my girl's heart which was then given to a cardiologist to read. She was about 20-22 years old when she died in my arms on the way to the emergency clinic to have her put to sleep. Her buddy was put down about 2 years later. I am almost 100% certain she had gotten sick during the melamine issue. I had been buying special cat food for her from Petsmart so in a sense I was responsible for her death. Earlier in her life she started falling off the couch and chairs. They ran tests but could find nothing wrong so I went researching and found that litter with bentonite was causing the problem. We stopped using it and she was OK. Read Less

Im a new puppy owner and was referred to Lakes Animal Clinic. I have always gone to Antioch animal hospital so I was a little hesitant. The wait was a little long but well worth it. I believe we saw Dr John who was very compassionate and took lots of time with me. I will definitely be going back. Read Less

To be honest, I would have given no stars at all but, unfortunately, that's not an option. Am I wrong to say that losing a pet is extremely devastating? Am I wrong to say that picking up your pet's remains after cremation is equally devastating? Just the mere fact of having to write about a horrific situation such as this has me on the verge of vomiting. It breaks my heart, I need to let others know because I'm hoping that my story will help save other pet owners from having their hearts ripped out of their chest. Unexpectedly losing your beloved pet is devastating. We recently lost our 5-week-old American Bully puppy Peanut, unexpectedly. It's been extremely difficult more than anyone knows. It's especially difficult having to explain to a 3-year-old why Peanut isn't coming home. It's equally devastating when you have to pick up your pet's ashes. No matter how much you try to prepare yourself, you're never really prepared to receive your pet's ashes in a small box that weighs next to nothing. To some people, pet's are just that and nothing more. If you know me, you know that my pets aren't just "possessions", "things", or "property". They're a part of my family and they deserve dignity in their lives as well as their death. When we set up Peanuts cremations arrangements, we made sure that we would receive ONLY her remains. After all€that's what we were paying for. We ended up getting a call from the vet stating that they lost our Peanut's ashes. They weren't sure if her remains were placed with another dog's remains, dropped on the floor, or thrown in the garbage. So now, most likely some other owner will forever have our Peanut's remains. I think I could have found a little bit of closure had I actually received her ashes, but thanks to Lakes€now I'll never have that closure...only a wondering mind and broken heart. I don't think anyone can even begin to imagine how it feels not knowing where their beloved dog's remains are. A piece of me has died...a HUGE piece. I don't know how I'm going to get over this€I seriously don't even know where to begin. Rest in Peace my sweet little Peanut... Read Less

Just the mere fact of having to write about a horrific situation such as this has me on the verge of vomiting. It breaks my heart, I need to let others know because I'm hoping that my story will help save other pet owners from having their hearts ripped out of their chest.Unexpectedly losing your beloved pet is devastating. We recently lost our 5-week-old American Bully puppy Peanut, unexpectedly. It's been extremely difficult more than anyone knows. It's especially difficult having to explain to a 3-year-old why Peanut isn't coming home.It's equally devastating when you have to pick up your pet's ashes. No matter how much you try to prepare yourself, you're never really prepared to receive your pet's ashes in a small box that weighs next to nothing.To some people, pet's are just that and nothing more. If you know me, you know that my pets aren't just "possessions", "things", or "property". They're a part of my family and they deserve dignity in their lives as well as their death.When we set up Peanuts cremations arrangements, we made sure that we would receive ONLY her remains. After all—that's what we were paying for.We ended up getting a call from the vet stating that they lost our Peanut's ashes. They weren't sure if her remains were placed with another dog's remains, dropped on the floor, or thrown in the garbage. So now, most likely some other owner will forever have our Peanut's remains.I think I could have found a little bit of closure had I actually received her ashes, but thanks to Lakes—now I'll never have that closure...only a wondering mind and broken heart.I don't think anyone can even begin to imagine how it feels not knowing where their beloved dog's remains are. A piece of me has died...a HUGE piece. I don't know how I'm going to get over this—I seriously don't even know where to begin. Rest in Peace my sweet little Peanut... Read Less

I absolutely love the people here. They made the harrowing experience of having to put our two dogs to sleep as easy as possible six weeks apart from each other. They were patient, honest, and took their time with us. Our big dogs laid on the floor with us as we said our goodbyes and the vet laid on the floor right next to them and they administered the treatment. Treated them as lovingly and respectfully as they deserved. One vet even went out of their way to get us a photo box to put their pictures and ashes in. I have been to countless vets in my travels and with my dozens of animals and every one pales in comparison to Lakes. Yes, you have to wait, but the service and your animal is more than worth it. If you aren't patient enough to wait, that is a you problem, and is not indicative of any wrong doing at Lakes. Read Less

It is a long wait...yes. But show up before they open and everyone honors the who was first system. I learned quickly its not worth pay the cost of banfield (gurnee) or the antioch animal hospital bills, for 1 check up a year they charge me almost $400 or more for a 5lb dog. Not to mention the staff at Lakes Animal Clinic I feel pays much more closer attention to my animal in knowing each of my dogs personalities more so than when i went to either of the other vets for several in a row visits. I'd way rather just wait out front at 7am to be in and out by 8am when they open and pay half or less than what another vet would charge me. All of my family has used this vet as well for all their animals. Read Less

It's a Walk-In place- no appointment. There's always a long wait-You sit there 4ever. I've gone there in the past because it's supposed to be less expensive than other places. To be honest it's really NOT less expensive. It cost me the same as ANY other VET that I would take my dog to. After sitting there for hours while I'm waiting to get my dog in, i feel gross by the time I get out of there. It's a small building thats been there for years- NO UPDATES to this place!! The only way I can describe it is- UNcomfortable, dirty, animal hair flying everywhere, stinky, small-(waiting room is the size of a bedroom).While you wait 4ever, your sitting on an old uncomfortable bench. I mean come on, can't you even put some decent chairs in the place!? With the prices- they should do an overhaul on the place!!!! TO TOP IT OF- they DON'T HAVE all the equipment there, they need to run test on your animal. For instance NO ultrasound machine. Had to send me to ANOTHER VET to get an ultrasound run on my dog!? Completely ridiculous!!! Read Less

I have nothing bad to say about Lakes Animal Clinic. The veterinarians are very well educated and are very open to listening to whatever problems or concerns you may have.Now, as some other reviewers have mentioned, it is first come, first served, meaning that you are seen in the order you arrived, which can take an upwards of a couple of hours to be seen. This applies to phone calls too. Sometimes it takes a couple tries to get through because they are always so busy. However, they do make exceptions for life threatening emergencies. With the quality of care your pet receives, this is more then acceptable to me.The prices are also very reasonable. A visit for a check up will only cost a fraction of what it would cost at another Vet, and this also applies to medications.Overall, if you don't mind the wait and slightly small rooms, this is a wonderful vet that will make sure your pet has the best care around. Read Less

I am so glad I started taking my dog here. This is the best animal hospital to take your pets. The staff are so pet friendly and they listen to every concern or question you may have. The prices are reasonable and affordable. It couldn't get any better than that! My dog was diagnosed with parvo when he was 8 weeks old from a clinic in crystal lake. The vet told us that it would cost over 10 grand to hospitalize him with little to no hope of him even surviving. Once we contacted the breeder she directed us to lakes in Antioch. The wait is sucky because its first come first serve and the hours are a little wacko so If you are thinking about taking your animal to lakes, make sure you have the day off! Anyways, lakes nourished and saved my boy, it took 3 days and only a couple hundred dollars. He doesn't like any other vet except lakes! I really do think that behind closed doors the staff spends quality time with each and every pet and spreads much love throughout the building. Will never stop being a customer at lakes :) Read Less

The veterinarians are very helpful and so are the vet techs. This a very affordable animal clinic. It's not appointment based so get there early if you don't want to seat there all day. It's kinda tricky to find but if you pass the car dealership you've gone too far. Read Less

This place is great! The doctors and staff are so polite and really know what they are talking about. The prices are very reasonable. I especially love that if you have an emergency, they will meet you at the clinic as soon as they can. I highly recommend this facility for all of your pets needs. Read Less

This is the only vet I will take my pets to, and they don't overcharge you for things that other vets would. Even though there is typically a long wait, the love that the employees expess towards animals is very apparent.  I have never felt that any of my appointments were rushed and have felt satisfied with every visit. I would definitely recommend this vet! Read Less

The wait was far too long (I waited 1 1/2 hrs and I was the 4th person to walk in) and the staff was rude and rushed. On the plus side though, they are very cheap. I paid half what I would have paid at any other vet. But, personally,  I'd prefer to pay a little more for someone to take time with me and my pet and talk through things. Read Less

Great little place! We have been taking our dog here for the last few years. The staff is super friendly and the doctors are very warm and inviting.Most small animal vets are extremely expensive, but Lakes is very fairly priced. They help make animal care affordable for any family income level! Sometimes a trip to the vet can be very pricey which is why many families push back the vet care their furry family member needs. No need to push back any medical attention if you go here! We love them!The only small detail some customers may have an issue with is that they do not take appointments. They go by the "first come, first served" rule.  Honestly, when you can save as much as you do here on the bill, we have never minded waiting.  Today we showed up at 1pm when they reopened after lunch and walked right in!  It just depends on the day.Thanks Lakes Animal Hospital! Wrigley appreciates your care! Read Less

We have been going here forever! Since we have first gotten a dog, and no matter what the Vets understand all of our worries and concerns, and know our pets by name without having to look at a chart to confirm. Since we are an avid hunting family, it is nice to know that they are on top of helping us make sure we have all the vaccines we need, and making sure that our babies are at the highest level of health possible before and after the season!With my introducing a new breed into our family, and then living in a new area, I was less than pleased to have to go to a new vet, and now that I am back in the area, I am fully excited to be able to bring my new bundle of joy into them... They were very accommodating with helping me transfer all his records, and making sure he was up to date on all his vaccines and helping me find an even cheaper way to get him neutered, with out sacrificing his health or the integrity of the procedure. Very Pleased! Will Always Take My Babies Here! Read Less

All I would like to say is we are so thankful Lakes was there for our four legged friend this week.  It was time to let our Benny go and my experience was more then I expected.  This is the first time I have ever had to go through this process and I couldn't have asked for more!  Thank you Lakes for really caring about our little guy even when it was his first time at Lakes!   I will be returning.  Our family was greatful. Read Less

Lakes has always done a great job on our animals and at prices that we can afford.  Yes, you may wait and on occassion the staff is less than welcoming and customer service may not always be the ultimate but the vets and vet techs care about the animals they see and definately do their best to provide quality treatment at a reasonable price. Read Less